OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Business Communication is 6. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-04-01 to 2024-04-01.)

Article	Citations
The Interaction Effect of Crisis Communication and Social Support on The Emotional Exhaustion of University Employees during the COVID-19 Crisis	55
Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory	39
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust	31
The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change	21
To Wear or Not to Wear: A Commentary on Mistrust in Public Comments to CDC Tweets about Mask-Wearing during COVID19	20
The Effect of Respect: Respectful Communication at Work Drives Resiliency, Engagement, and Job Satisfaction among Early Career Employees	20
Toward a Relational Theory of Employee Engagement: Understanding Authenticity, Transparency, and Employee Behaviors	17
Driving Employee Engagement through CSR Communication and Employee Perceived Motives: The Role of CSR-Related Social Media Engagement and Job Engagement	14
On the Hazards of the Technology Age: How Using Emojis Affects Perceptions of Leaders	13
The Relationship of Internal Communication Satisfaction With Employee Engagement and Employer Attractiveness: Testing the Joint Mediating Effect of the Social Exchange Quality Indicators	13
Creating Organizational Authenticity and Identification: Effect of Leaders’ Motivating Language and Impact on Employee Advocacy	13
Recorded Business Meetings and AI Algorithmic Tools: Negotiating Privacy Concerns, Psychological Safety, and Control	12
Affective and Cognitive Trust as Mediators in the Influence of Leader Motivating Language on Personal Initiative	12
Engaging Startup Employees via Charismatic Leadership Communication: The Importance of Communicating “Vision, Passion, and Care”	11
Firm-Determined or Consumer-Determined Corporate Social Responsibility (CSR)? Examining the Effects of Choice-of-Cause in Cause-Related Marketing	11
Commentary: The Role of Internal Communication in Fostering Employee Advocacy: An Exploratory Study	11
From the Employee Perspective: Organizations’ Administration of Internal Social Media and the Relationship between Social Media Engagement and Relationship Cultivation	11
Unearthing the Facets of Crisis History in Crisis Communication: A Conceptual Framework and Introduction of the Crisis History Salience Scale	10
The Influences of Social Status and Organizational Justice on Employee Voice: A Case of Customer Care Workers	10
Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication	9
The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification	9
Instagramming Social Presence: A Test of Social Presence Theory and Heuristic Cues on Instagram Sponsored Posts	9
Leader Communication and Follower Identity: How Leader Motivating Language Shapes Organizational Identification through Cultural Knowledge and Fit	9
Relationship Cultivation via Social Media During the COVID-19 Pandemic: Evidence From China and the U.S	9
Organizational Information and Communication Technologies and Their Influence on Communication Visibility and Perceived Proximity	8

Health-Promoting Leadership and Leaders’ Listening Skills Have an Impact on the Employees’ Job Satisfaction and Turnover Intention	8
Knowledge Brokering in an Era of Communication Visibility	8
Framing Sustainable Finance: A Critical Analysis of Op-eds in the Financial Times	8
Testing the Theory of Communication and Uncertainty Management in the Context of Digital Transformation with Transformational Leadership as a Moderator	7
Creating Order Out of Chaos? Development of a Measure of Perceived Effects of Communication on the Crisis Organizing Process	7
Can We Talk? Improving Employee Contextual Performance Using Motivating Language and Feedback Orientation	7
The Effects of Workplace Inclusion on Employee Assimilation Outcomes	7
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers	7
The Project Communication and Trust Nexus as an Antecedents of Project Success: Moderating Role of Authentic Leadership	7
Workplace Romance and Career Reputation Effects across Industries	6
Millennials’ Uses and Gratifications on LinkedIn: Implications for Recruitment and Retention	6