OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Business Communication is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)

Article	Citations
Commentary—Film (and Video) as Business Communication: “Will You Come and Join the Dance?”	22
Commentary on the Visual Design Challenges for Cross-Cultural Users of Business Data Visualizations	20
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter	19
A World of Possibilities: Introducing Positive Communication Scholarship to Inspire Better Business and Organizational Communication Research	18
Professionalism and Trustworthiness in AI-Assisted Workplace Writing: The Benefits and Drawbacks of Writing With AI	18
Strategic Vagueness and Multimodal Meaning-Making in Senior Executive Communication: How Nonverbal Cues Interact with Vague Language to Shape Meaning	18
Methods Showcase—Using PLSF-SEM in Business Communication Research	17
Do We Burn Ourselves Trying to Save Face? Face Concerns as a Predictor of Subordinate Willingness to Self-Censor and Burnout	15
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	14
The Balancing Act When Engaging Peers in Constructive Voicing: Uncovering Voicing Tensions and Response Strategies	14
From Voice to Action? A Survey on Organizational and Individual Factors Impacting Employee Activism Intentions	13
Recontextualizing Negative Feedback Through Talk and Text in Corporate Performance Appraisal Processes	13
Reframing Internal Communication: Cross-Cultural Links to Engagement and Life Satisfaction	13
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation	12
Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward	12
Perception of Ethicality of CSA on Employees’ Advocacy and Ethical Behavior: The Role of Positive Emotional Response and Perceptions of Organization Congruence	12
“She’s the Anti-Midas, Everything Turns to Crap”: Evocative Metaphors Managers and Employees Use to Describe Managerial Attempts at Enacting Leadership	11
Washing Dirty Laundry: A Corpus Linguistic Analysis of Fashion Firms’ Webpage Sustainability Discourse	11
Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication	10
Expressing Demands or Offers: How to Promote Volunteering Using Visual and Verbal Appeals	10
The Role of Public Relations in an Illiberal State: The Case of Russia	10
Pride and Prejudice in Intercultural Communication: Uncovering Information (A)symmetry in the Communication Between Chinese EV Companies and German Consumers	9
The Power of Words: How Does Leader’s Motivating Language Affect Employees’ Organizational Commitment	9
A Matrix Approach to Developing a Digital Internal Communication Strategy	9
“Presenting Myself With Readers in Texts”: Analyzing Evidentiality in the Credibility-Building Discourse for Chinese State-Owned Enterprises on Twitter/X	8

Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes	8
Book Review: You’re Not Listening: What You’re Missing and Why It Matters	8
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments	8
From Letters to LINE to AI: Reframing Organizational Communication Norms in the Digital Era	8
Optimizing AI Social Chatbots for Relational Outcomes: The Effects of Profile Design, Communication Strategies, and Message Framing	8
CEO Rhetorical Evolution: A Qualitative Content Analysis of Leadership Discourse Transformation Across Career Trajectories	7
Poetic Metaphors in Written Leadership Communication: A Qualitative Experiment of Employees’ Sense-Making, Actions, and Emotions	7
Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives	7
Can Authentic CEO Activism Motivate Employee Issue Advocacy? Investigating the Mediating Role of Elevation	7
Gen Z and Social Change: Examining the Effect of Corporate Social Advocacy Expectancy Violations on Positive and Negative Behavioral Intentions	7
Building Corporate Reputation Resilience in Crises: Exploring the Role of Employees’ CSR Engagement in China	7
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work	6
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns	6
Workplace Romance and Career Reputation Effects across Industries	6
Corporate Insiders’ Foreign Experience and the Disclosure of Letters to Shareholders	6
Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective	6
Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer	6
How Emoji in Company Responses to Online Consumer Complaints Affect Observers: Emoji as Visual Signalling Cues in Webcare	6
Best Practices for Sampling, Saturation, and Storytelling in Interview-Based Research: Findings From Business Communication Research	5
When Communications Fail and Values Clash: What Drives Employees to Resist Information Security Compliance?	5
Book Review: Talking for Success. The Secret Codes of Conversation and How to Master Them by Jonathan Clifton	5
New Voice Channel and Voice Endorsement: How the Information Displayed on Online Idea Management Platforms Influences Voice Endorsement?	5
When Failure Means “Late”: Cadence Selection, Communication, and Structurational Divergence in a Safety-Critical Software Firm	5
Social Media Monitoring by Workplace Contacts and Employee Online Self-Disclosure: Implications for Workplace Outcomes	5