OOIR: Observatory of International Research

Papers

(The median citation count of International Journal of Business Communication is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
Commentary—Film (and Video) as Business Communication: “Will You Come and Join the Dance?”	67
Commentary on the Visual Design Challenges for Cross-Cultural Users of Business Data Visualizations	51
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter	26
A World of Possibilities: Introducing Positive Communication Scholarship to Inspire Better Business and Organizational Communication Research	18
Professionalism and Trustworthiness in AI-Assisted Workplace Writing: The Benefits and Drawbacks of Writing With AI	16
Methods Showcase—Using PLSF-SEM in Business Communication Research	14
Do We Burn Ourselves Trying to Save Face? Face Concerns as a Predictor of Subordinate Willingness to Self-Censor and Burnout	14
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	13
The Balancing Act When Engaging Peers in Constructive Voicing: Uncovering Voicing Tensions and Response Strategies	13
Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward	12
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation	12
The Power of Words: How Does Leader’s Motivating Language Affect Employees’ Organizational Commitment	12
Expressing Demands or Offers: How to Promote Volunteering Using Visual and Verbal Appeals	11
The Role of Public Relations in an Illiberal State: The Case of Russia	9
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers	9
Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication	9
Washing Dirty Laundry: A Corpus Linguistic Analysis of Fashion Firms’ Webpage Sustainability Discourse	8
Book Review: You’re Not Listening: What You’re Missing and Why It Matters	8
“She’s the Anti-Midas, Everything Turns to Crap”: Evocative Metaphors Managers and Employees Use to Describe Managerial Attempts at Enacting Leadership	8
“Presenting Myself With Readers in Texts”: Analyzing Evidentiality in the Credibility-Building Discourse for Chinese State-Owned Enterprises on Twitter/X	8
Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals	8
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments	7
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes	6
Optimizing AI Social Chatbots for Relational Outcomes: The Effects of Profile Design, Communication Strategies, and Message Framing	6
Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals	6

Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives	6
Poetic Metaphors in Written Leadership Communication: A Qualitative Experiment of Employees’ Sense-Making, Actions, and Emotions	6
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns	5
Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer	5
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work	5
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership	5
Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective	4
“They Masked our Children”: School District Communication Officers’ Sensemaking of Parent Activists During the COVID-19 Pandemic	4
Grok Hackspeak? Communicating Cybersecurity With Figurative Language	4
The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change	4
Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	4
Workplace Romance and Career Reputation Effects across Industries	4
Notes From the Editors: Spotlight on Social Media	4
Authentic Leadership, Motivating Language, Psychological Empowerment, and Work Engagement: A Serial Mediation Model	4
New Voice Channel and Voice Endorsement: How the Information Displayed on Online Idea Management Platforms Influences Voice Endorsement?	4
Book Review: Talking for Success. The Secret Codes of Conversation and How to Master Them by Jonathan Clifton	4
Best Practices for Sampling, Saturation, and Storytelling in Interview-Based Research: Findings From Business Communication Research	4
Communicating the Big Picture With Employees: The Impacts of CEO Vision Communication on Employee Engagement	4
Spotlight on a Thought Leader in Business Communication: Ronald E. Dulek, Ph.D.	3
Increasing Employee Motivation to Lead Through an Understanding of Communication Apprehension	3
Smiling for Effect? Smiling as a Strategic Tool in Recruiters’ Impression Management in Belgian Job Interviews	3
Vanishing Acts: Unraveling the Mystery of Ghosting in Remote Work	3
Notes From the Editors: Communication for Persuasion, Emotions, and Customers	3
Erratum to Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	3
Expressing and Responding to Customer (Dis)satisfaction Online: New Insights From Discourse and Linguistic Approaches	3
Shaping Organizational Communication: The Impact of AI and Language through Weick’s Sensemaking Theory	3
Notes From the Editors: 60 Years Young and a Work in Progress	3
Saying the Right Things to the Right Audience: The Influence of Message Strategy and Consumer Demographics on Reactions to Corporate Social Advocacy (CSA) Communications	3
The Role of Supervisory Communication Frequency in Moderating the Impact of Innovation Knowledge Management on Innovation Performance	3
How Supervisors’ Use of Motivating Language Influences Employee Attitudes and Supportive Behaviors: Exploring the Moderating Effects of Remote Work	3
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions	3
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration	3
Book Review: Talking to Strangers: What We Should Know About the People We Don’t Know by Malcolm Gladwell	3
Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication	3
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust	2
Notes From the Editors: Spotlight on Inclusion and Diversity	2
We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media	2
Listening to LGBTQIA Individuals’ Pre-Employment Needs: A Mixed-Methods Positive Communication Study	2
Cultural Value Adaptation in Advertising is Effective, But Not Dependable: A Meta-Analysis of 25 Years of Experimental Research	2
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior	2
Should I Speak Up? How Supervisory Communication, Team Culture, and Team Relationships Determine Employees’ Voice Behavior	2
Exploring Early-Career Job Seekers’ Online Uncertainty Management	2
Commentary: A Space for Place in Business Communication Research Updated	2
The Structuration of Positive Communication Experiences: The Case of the Great Resignation	2
Book Review: Investor Relations and Financial Communication: Creating Value Through Trust and Understanding. by Laskin, A	2
An Integrated Framework for Exploring the Impact of Leadership Communication on Employee Trust During Disruptive Crisis Times	2
Leadership Communication: Reflecting, Engaging, and Innovating	2
Book Review: Getting Along: How to Work with Anyone (Even Difficult People)	2
Short Note—Revisiting Formality in Contemporary Business Interaction: A Conceptual Framework	2
Recognizing Social Distance in Visionary Leadership Communication: A Potent Prescription for Organizational Health	2

Advocating for Allyship: Understanding the Effects of Narrative Transportation, Freedom Threat, and More on Minority-Newcomer Retention Strategies	1
Blind Spots in Employee Communication Research Regarding LGBT+ and Guidance for Future Research: A Scoping Review of Quantitative Research	1
Supervisor Computer-Mediated Immediate Behaviors: Fostering Subordinate Communication	1
Brand Communication Through Social Media Influencers: Trust Building and Trust Transfer Mechanisms	1
Boomerang Effects of Green Polishing by High-Environmental-Impact Organizations	1
Looking Back, Moving Forward: A Systematic Review of Entrepreneurship Studies in Communication Research	1
Let Us Not Wallow in the Valley of Despair: The Role of Emotion, Panic, and Sympathy Discourses in Promoting Productive Actions	1
Qualitative Considerations for Building Corpora of Business-Related Texts	1
Collective Responsibility in the Workplace and its Effects on COVID-19 Vaccine Acceptance Among Employees: The Role of Strategic Internal Communication	1
Interaction Effect of Management Communication and Workplace Formalization on Shared Goals and Commitment of Employees During Post-Merger and Acquisition Integration	1
“We’re Not Proud of the Cases We’ve Been Involved in”: Crisis Resolution on Facebook Using Conversational Human Voice	1
Confronting Idea Stealers in the Workplace: The Unfortunate Moral Credentialing Granted to Power-Holders	1
Words Matter: Measuring the Co-Operative Identity Crisis	1
Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment	1
“When I Don’t Want to do Something, I Just Delete the Email”: How a Failed Survey Indicated a Philosophical Imperative for Qualitative Improvision and Rigid Flexibility	1