International Journal of Business Communication

Papers
(The median citation count of International Journal of Business Communication is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)
ArticleCitations
Commentary—Film (and Video) as Business Communication: “Will You Come and Join the Dance?”63
Commentary on the Visual Design Challenges for Cross-Cultural Users of Business Data Visualizations58
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter45
A World of Possibilities: Introducing Positive Communication Scholarship to Inspire Better Business and Organizational Communication Research31
Methods Showcase—Using PLSF-SEM in Business Communication Research26
Do We Burn Ourselves Trying to Save Face? Face Concerns as a Predictor of Subordinate Willingness to Self-Censor and Burnout23
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation22
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation19
Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward19
The Power of Words: How Does Leader’s Motivating Language Affect Employees’ Organizational Commitment16
Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication16
The Role of Public Relations in an Illiberal State: The Case of Russia15
“She’s the Anti-Midas, Everything Turns to Crap”: Evocative Metaphors Managers and Employees Use to Describe Managerial Attempts at Enacting Leadership13
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers12
Expressing Demands or Offers: How to Promote Volunteering Using Visual and Verbal Appeals12
Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals11
Book Review: You’re Not Listening: What You’re Missing and Why It Matters10
When Your Boss Says, “You Need to Sound More Professional”: Writing Style and Writer Attributions10
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes9
Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives9
Optimizing AI Social Chatbots for Relational Outcomes: The Effects of Profile Design, Communication Strategies, and Message Framing8
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments8
Workplace Romance and Career Reputation Effects across Industries7
Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective7
New Voice Channel and Voice Endorsement: How the Information Displayed on Online Idea Management Platforms Influences Voice Endorsement?7
Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals7
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns7
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work7
Book Review: Talking for Success. The Secret Codes of Conversation and How to Master Them by Jonathan Clifton6
Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer6
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership6
Communicating the Big Picture With Employees: The Impacts of CEO Vision Communication on Employee Engagement5
Notes From the Editors: Spotlight on Social Media5
“They Masked our Children”: School District Communication Officers’ Sensemaking of Parent Activists During the COVID-19 Pandemic5
Grok Hackspeak? Communicating Cybersecurity With Figurative Language5
Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic5
Book Review: Talking to Strangers: What We Should Know About the People We Don’t Know by Malcolm Gladwell4
Creating Organizational Authenticity and Identification: Effect of Leaders’ Motivating Language and Impact on Employee Advocacy4
Authentic Leadership, Motivating Language, Psychological Empowerment, and Work Engagement: A Serial Mediation Model4
Notes From the Editors: Communication for Persuasion, Emotions, and Customers4
Framing Sustainable Finance: A Critical Analysis of Op-eds in the Financial Times4
The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change4
The Role of Supervisory Communication Frequency in Moderating the Impact of Innovation Knowledge Management on Innovation Performance4
Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication4
Increasing Employee Motivation to Lead Through an Understanding of Communication Apprehension3
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions3
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration3
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior3
Notes From the Editors: Spotlight on Inclusion and Diversity3
Commentary—Space is Hard: Using Social Media for Selective Investigative Disclosure as a Multi-faceted Crisis Communication Strategy to Achieve Technical Transparency3
Spotlight on a Thought Leader in Business Communication: Ronald E. Dulek, Ph.D.3
Expressing and Responding to Customer (Dis)satisfaction Online: New Insights From Discourse and Linguistic Approaches3
Notes From the Editors: 60 Years Young and a Work in Progress3
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust3
Should I Speak Up? How Supervisory Communication, Team Culture, and Team Relationships Determine Employees’ Voice Behavior3
Exploring Early-Career Job Seekers’ Online Uncertainty Management3
Erratum to Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic3
Shaping Organizational Communication: The Impact of AI and Language through Weick’s Sensemaking Theory3
An Integrated Framework for Exploring the Impact of Leadership Communication on Employee Trust During Disruptive Crisis Times3
We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media3
Social Media Influencer Effects on CSR Communication: The Role of Influencer Leadership in Opinion and Taste3
Book Review: Getting Along: How to Work with Anyone (Even Difficult People)3
Advocating for Allyship: Understanding the Effects of Narrative Transportation, Freedom Threat, and More on Minority-Newcomer Retention Strategies2
Book Review: Investor Relations and Financial Communication: Creating Value Through Trust and Understanding. by Laskin, A2
Listening to LGBTQIA Individuals’ Pre-Employment Needs: A Mixed-Methods Positive Communication Study2
“We’re Not Proud of the Cases We’ve Been Involved in”: Crisis Resolution on Facebook Using Conversational Human Voice2
Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment2
Commentary: A Space for Place in Business Communication Research Updated2
Recognizing Social Distance in Visionary Leadership Communication: A Potent Prescription for Organizational Health2
Interaction Effect of Management Communication and Workplace Formalization on Shared Goals and Commitment of Employees During Post-Merger and Acquisition Integration2
The Structuration of Positive Communication Experiences: The Case of the Great Resignation2
Cultural Value Adaptation in Advertising is Effective, But Not Dependable: A Meta-Analysis of 25 Years of Experimental Research2
Short Note—Revisiting Formality in Contemporary Business Interaction: A Conceptual Framework2
Looking Back, Moving Forward: A Systematic Review of Entrepreneurship Studies in Communication Research2
To Wear or Not to Wear: A Commentary on Mistrust in Public Comments to CDC Tweets about Mask-Wearing during COVID192
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