International Journal of Business Communication

Papers
(The median citation count of International Journal of Business Communication is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-02-01 to 2025-02-01.)
ArticleCitations
Erratum to Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic59
(Im)personalization in German and English Negative Online Reviews: Contrasts, Comparisons, and Cognitive Implications53
When Your Boss Says, “You Need to Sound More Professional”: Writing Style and Writer Attributions43
Commentary—Film (and Video) as Business Communication: “Will You Come and Join the Dance?”26
An In-Depth Bibliometric Exploration of Research on “Bullshit” Communication22
Let’s Influence That Attitude Before It’s Formed: Inoculation Against Reactance to Promote DEI Training18
Four Dimensions of Brand Storytelling: Framework for Managing and Analyzing Online Brand Stories18
Supervisor Computer-Mediated Immediate Behaviors: Fostering Subordinate Communication17
Blind Spots in Employee Communication Research Regarding LGBT+ and Guidance for Future Research: A Scoping Review of Quantitative Research17
Reducing Anxiety Through Workplace Communication During COVID-19: Who, What, When, and How15
Spotlight on a Thought Leader - How to Become an Effective Communicator: Schulz von Thun’s Contribution to Business Communication14
Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals14
The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification13
Framing Sustainable Finance: A Critical Analysis of Op-eds in the Financial Times12
Unpacking the Art of Customer Complaint Handling in Spanish and British Telecom Emails: A Cross-Cultural Webcare Study With a Human Touch12
The Role of Supervisory Communication Frequency in Moderating the Impact of Innovation Knowledge Management on Innovation Performance11
The Effect of Respect: Respectful Communication at Work Drives Resiliency, Engagement, and Job Satisfaction among Early Career Employees11
Professional Caregivers’ Communicative Resilience and Flourishing During the COVID-19 Pandemic: When Disruption Lasts11
Expression of Customer (Dis)satisfaction in Online Restaurant Reviews: The Relationship Between Adversative Connective Constructions and Star Ratings10
Collective Responsibility in the Workplace and its Effects on COVID-19 Vaccine Acceptance Among Employees: The Role of Strategic Internal Communication9
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work9
Words Matter: Measuring the Co-Operative Identity Crisis8
The Impact of Employee Empathy on Brand Trust in Organizational Complaint Response Emails: A Closer Look at Linguistic Realization7
A World of Possibilities: Introducing Positive Communication Scholarship to Inspire Better Business and Organizational Communication Research6
Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives6
Book Review: You’re Not Listening: What You’re Missing and Why It Matters6
Dissent in Reality: A Commentary on Representations of Organizational Dissent on Undercover Boss6
Optimizing AI Social Chatbots for Relational Outcomes: The Effects of Profile Design, Communication Strategies, and Message Framing5
Brand Communication Through Social Media Influencers: Trust Building and Trust Transfer Mechanisms5
Comparing the Five Measures of Media Reputation Attributes in Local and National Newspapers5
Relationship Cultivation via Social Media During the COVID-19 Pandemic: Evidence From China and the U.S5
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments5
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter5
Hierarchical and Role-Based Differences in the Perception of Organizational Listening Effectiveness5
Subordinate Articulated Dissent as Influenced by Supervisor Behaviors: The Hazards of Humor4
Communication Via Social Media: How Employees Will Paradoxically Support the Organization while Putting Less Effort at Work4
Flourishing With Flexibility: Leader Communicative Support of Flexible Work Arrangements Enhances Employee Engagement and Well-Being4
Spotlight on a Thought Leader in Business Communication: Ronald E. Dulek, Ph.D.4
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions4
Increasing Employee Motivation to Lead Through an Understanding of Communication Apprehension4
Confronting Idea Stealers in the Workplace: The Unfortunate Moral Credentialing Granted to Power-Holders4
Information Adequacy and Strategic Behavioral Change Communication as a Pandemic Management Tool: The Mediating Role of Interaction Resonance4
Expressing and Responding to Customer (Dis)satisfaction Online: New Insights From Discourse and Linguistic Approaches4
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes4
Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals4
Methods Showcase—Using PLSF-SEM in Business Communication Research4
Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective3
Workplace Romance and Career Reputation Effects across Industries3
Smell, Touch, and Taste: Sensory Words as Stimuli to Influence Customer Engagement in Digital Contexts3
Motherhood at Work: Positive Communication and Maternity Leave Negotiations (Un)Bounded by Job Types3
Commentary—Space is Hard: Using Social Media for Selective Investigative Disclosure as a Multi-faceted Crisis Communication Strategy to Achieve Technical Transparency3
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns3
Should I Speak Up? How Supervisory Communication, Team Culture, and Team Relationships Determine Employees’ Voice Behavior3
New Voice Channel and Voice Endorsement: How the Information Displayed on Online Idea Management Platforms Influences Voice Endorsement?3
We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media3
The Project Communication and Trust Nexus as an Antecedents of Project Success: Moderating Role of Authentic Leadership3
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior3
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust3
Book Review: Social Media Marketing for Business: Scaling an Integrated Social Media Strategy Across Your Organization by Jenkins, A.3
Book Review: Leading With Care in a Tough World: Beyond Servant Leadership by DeKoch, B., & Clampitt, P. G.3
Do We Burn Ourselves Trying to Save Face? Face Concerns as a Predictor of Subordinate Willingness to Self-Censor and Burnout3
An Integrated Framework for Exploring the Impact of Leadership Communication on Employee Trust During Disruptive Crisis Times2
Notes From the Editors: 60 Years Young and a Work in Progress2
Social Media Influencer Effects on CSR Communication: The Role of Influencer Leadership in Opinion and Taste2
Book Review: Investor Relations and Financial Communication: Creating Value Through Trust and Understanding. by Laskin, A2
Cross-National Study of Transparency in CSR Communication and Corporate Trust: Mediating Roles of Perceived Altruism and Perceived Skepticism2
Followers’ Perceptions of Positive Communication Practices in Leadership: What Matters and Surprisingly What Does Not2
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership2
Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer2
How Avoidant Leadership Style Turns Employees Into Adversaries: The Impact of Laissez-Faire Leadership on Employee-Organization Relationships and Employee Communicative Behavior2
Commentary: A Space for Place in Business Communication Research Updated2
Organizational Information and Communication Technologies and Their Influence on Communication Visibility and Perceived Proximity2
Climate Change as Represented in Corporate Social Responsibility Reports of American and Chinese Energy Giants: A Critical Frame Analysis Perspective2
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration2
Short Note—Revisiting Formality in Contemporary Business Interaction: A Conceptual Framework2
Quality Gratitude Expressions and Happiness at Work2
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