OOIR: Observatory of International Research

Papers

(The median citation count of International Journal of Business Communication is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)

Article	Citations
Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory	52
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust	47
The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change	34
The Effect of Respect: Respectful Communication at Work Drives Resiliency, Engagement, and Job Satisfaction among Early Career Employees	23
To Wear or Not to Wear: A Commentary on Mistrust in Public Comments to CDC Tweets about Mask-Wearing during COVID19	21
Creating Organizational Authenticity and Identification: Effect of Leaders’ Motivating Language and Impact on Employee Advocacy	16
The Relationship of Internal Communication Satisfaction With Employee Engagement and Employer Attractiveness: Testing the Joint Mediating Effect of the Social Exchange Quality Indicators	16
Commentary: The Role of Internal Communication in Fostering Employee Advocacy: An Exploratory Study	16
On the Hazards of the Technology Age: How Using Emojis Affects Perceptions of Leaders	16
Engaging Startup Employees via Charismatic Leadership Communication: The Importance of Communicating “Vision, Passion, and Care”	15
The Influences of Social Status and Organizational Justice on Employee Voice: A Case of Customer Care Workers	15
Organizational Information and Communication Technologies and Their Influence on Communication Visibility and Perceived Proximity	15
The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification	14
Recorded Business Meetings and AI Algorithmic Tools: Negotiating Privacy Concerns, Psychological Safety, and Control	13
Leader Communication and Follower Identity: How Leader Motivating Language Shapes Organizational Identification through Cultural Knowledge and Fit	13
Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication	13
Testing the Theory of Communication and Uncertainty Management in the Context of Digital Transformation with Transformational Leadership as a Moderator	12
Millennials’ Uses and Gratifications on LinkedIn: Implications for Recruitment and Retention	11
Unearthing the Facets of Crisis History in Crisis Communication: A Conceptual Framework and Introduction of the Crisis History Salience Scale	11
Relationship Cultivation via Social Media During the COVID-19 Pandemic: Evidence From China and the U.S	10
The Effects of Workplace Inclusion on Employee Assimilation Outcomes	10
Social Media Influencer Effects on CSR Communication: The Role of Influencer Leadership in Opinion and Taste	10
The Project Communication and Trust Nexus as an Antecedents of Project Success: Moderating Role of Authentic Leadership	9
Can We Talk? Improving Employee Contextual Performance Using Motivating Language and Feedback Orientation	9
Framing Sustainable Finance: A Critical Analysis of Op-eds in the Financial Times	9

Workplace Romance and Career Reputation Effects across Industries	9
Creating Order Out of Chaos? Development of a Measure of Perceived Effects of Communication on the Crisis Organizing Process	8
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers	7
LGBTQ+ Sensemaking: The Mental Load of Identifying Workplace Allies	7
Reducing Anxiety Through Workplace Communication During COVID-19: Who, What, When, and How	7
Communication Via Social Media: How Employees Will Paradoxically Support the Organization while Putting Less Effort at Work	5
Commentary—Space is Hard: Using Social Media for Selective Investigative Disclosure as a Multi-faceted Crisis Communication Strategy to Achieve Technical Transparency	5
The Influences of Open Communication by Senior Leaders and Legitimacy Judgments on Effective Open Innovation	5
An Examination of the Link between Leader Motivating Language and Follower Interactional Justice	5
Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals	5
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions	5
The Role of Leader Communication in Fostering Respectful Workplace Culture and Increasing Employee Engagement and Well-Being	5
Communicating the Big Picture With Employees: The Impacts of CEO Vision Communication on Employee Engagement	4
Followers’ Perceptions of Positive Communication Practices in Leadership: What Matters and Surprisingly What Does Not	4
Information Adequacy and Strategic Behavioral Change Communication as a Pandemic Management Tool: The Mediating Role of Interaction Resonance	4
Value Creation in Start-Up Discourse: Linking Pitch and Venture Through Logics of Justification	4
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	4
The Impact of Employee Empathy on Brand Trust in Organizational Complaint Response Emails: A Closer Look at Linguistic Realization	4
Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment	4
The Use of Humor in Employee-to-Employee Workplace Communication: A Systematic Review With Thematic Synthesis	4
Comparing the Five Measures of Media Reputation Attributes in Local and National Newspapers	4
How Value Congruence and Issue Relevance Affect Consumer Reactions to Corporate Political Advocacy	3
Do Mixed Emotions Matter in a Crisis? The Impact of Expressing Sadness and Sympathy on Organizational Reputation and Forgiveness	3
Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	3
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior	3
Subordinate Articulated Dissent as Influenced by Supervisor Behaviors: The Hazards of Humor	3
When Your Boss Says, “You Need to Sound More Professional”: Writing Style and Writer Attributions	3
Spotlight on a Thought Leader in Business Communication: François Cooren	3
Commentary: A Space for Place in Business Communication Research Updated	3
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration	3
Should I Speak Up? How Supervisory Communication, Team Culture, and Team Relationships Determine Employees’ Voice Behavior	3
Dissent in Reality: A Commentary on Representations of Organizational Dissent on Undercover Boss	3
One Earth, One Humanity Versus the Virus: Examining the Global COVID-19 Social Partnership Communication Networks on Social Media	3
Tracking CSR Communication Research Within the Chinese Context: A Systematic Literature Review	3
Notes From the Editors: Spotlight on Inclusion and Diversity	3
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns	3
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes	3
Supervisor Computer-Mediated Immediate Behaviors: Fostering Subordinate Communication	3
Expression of Customer (Dis)satisfaction in Online Restaurant Reviews: The Relationship Between Adversative Connective Constructions and Star Ratings	2
When Failure is the Only Option: How Communicative Framing Resources Organizational Innovation	2
Commentary—Much ado About Something Else. Donald Trump, the US Stock Market, and the Public Interest Ethics of Social Media Communication	2
The NRA in Crisis: Social Identities and Publics’ Cognitive and Affective Evaluations	2
Hierarchical and Role-Based Differences in the Perception of Organizational Listening Effectiveness	2
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter	2
Let’s Influence That Attitude Before It’s Formed: Inoculation Against Reactance to Promote DEI Training	2
“We’re Not Proud of the Cases We’ve Been Involved in”: Crisis Resolution on Facebook Using Conversational Human Voice	2
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation	2
Exploring Early-Career Job Seekers’ Online Uncertainty Management	2
Confronting Idea Stealers in the Workplace: The Unfortunate Moral Credentialing Granted to Power-Holders	2
Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals	2

Don’t Mess With Mama Bear: How Workplace Bullying Bystanders Find Meaning in Their Role	2
Self-Monitoring and Other Non-Indicators of Developing a Work–Spouse Relationship: Implications for Affective Organizational Commitment	2
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership	2
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments	2