OOIR: Observatory of International Research

Papers

(The median citation count of International Journal of Business Communication is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-05-01 to 2026-05-01.)

Article	Citations
Commentary on the Visual Design Challenges for Cross-Cultural Users of Business Data Visualizations	19
A World of Possibilities: Introducing Positive Communication Scholarship to Inspire Better Business and Organizational Communication Research	18
Commentary—Film (and Video) as Business Communication: “Will You Come and Join the Dance?”	18
Professionalism and Trustworthiness in AI-Assisted Workplace Writing: The Benefits and Drawbacks of Writing With AI	18
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter	18
Strategic Vagueness and Multimodal Meaning-Making in Senior Executive Communication: How Nonverbal Cues Interact with Vague Language to Shape Meaning	17
Methods Showcase—Using PLSF-SEM in Business Communication Research	15
The Balancing Act When Engaging Peers in Constructive Voicing: Uncovering Voicing Tensions and Response Strategies	14
Do We Burn Ourselves Trying to Save Face? Face Concerns as a Predictor of Subordinate Willingness to Self-Censor and Burnout	14
Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward	13
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	13
Recontextualizing Negative Feedback Through Talk and Text in Corporate Performance Appraisal Processes	12
Reframing Internal Communication: Cross-Cultural Links to Engagement and Life Satisfaction	12
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation	12
Perception of Ethicality of CSA on Employees’ Advocacy and Ethical Behavior: The Role of Positive Emotional Response and Perceptions of Organization Congruence	12
The Role of Public Relations in an Illiberal State: The Case of Russia	11
From Voice to Action? A Survey on Organizational and Individual Factors Impacting Employee Activism Intentions	11
Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication	10
Expressing Demands or Offers: How to Promote Volunteering Using Visual and Verbal Appeals	10
The Power of Words: How Does Leader’s Motivating Language Affect Employees’ Organizational Commitment	10
“She’s the Anti-Midas, Everything Turns to Crap”: Evocative Metaphors Managers and Employees Use to Describe Managerial Attempts at Enacting Leadership	9
Pride and Prejudice in Intercultural Communication: Uncovering Information (A)symmetry in the Communication Between Chinese EV Companies and German Consumers	9
Washing Dirty Laundry: A Corpus Linguistic Analysis of Fashion Firms’ Webpage Sustainability Discourse	9
Optimizing AI Social Chatbots for Relational Outcomes: The Effects of Profile Design, Communication Strategies, and Message Framing	8
Book Review: You’re Not Listening: What You’re Missing and Why It Matters	8

“Presenting Myself With Readers in Texts”: Analyzing Evidentiality in the Credibility-Building Discourse for Chinese State-Owned Enterprises on Twitter/X	8
Building Corporate Reputation Resilience in Crises: Exploring the Role of Employees’ CSR Engagement in China	8
A Matrix Approach to Developing a Digital Internal Communication Strategy	8
Can Authentic CEO Activism Motivate Employee Issue Advocacy? Investigating the Mediating Role of Elevation	8
From Letters to LINE to AI: Reframing Organizational Communication Norms in the Digital Era	8
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments	7
Poetic Metaphors in Written Leadership Communication: A Qualitative Experiment of Employees’ Sense-Making, Actions, and Emotions	7
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes	7
CEO Rhetorical Evolution: A Qualitative Content Analysis of Leadership Discourse Transformation Across Career Trajectories	7
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work	7
Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer	6
Workplace Romance and Career Reputation Effects across Industries	6
Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives	6
Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective	6
Gen Z and Social Change: Examining the Effect of Corporate Social Advocacy Expectancy Violations on Positive and Negative Behavioral Intentions	6
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns	6
When Failure Means “Late”: Cadence Selection, Communication, and Structurational Divergence in a Safety-Critical Software Firm	5
Book Review: Talking for Success. The Secret Codes of Conversation and How to Master Them by Jonathan Clifton	5
When Communications Fail and Values Clash: What Drives Employees to Resist Information Security Compliance?	5
How Emoji in Company Responses to Online Consumer Complaints Affect Observers: Emoji as Visual Signalling Cues in Webcare	5
“They Masked our Children”: School District Communication Officers’ Sensemaking of Parent Activists During the COVID-19 Pandemic	5
Best Practices for Sampling, Saturation, and Storytelling in Interview-Based Research: Findings From Business Communication Research	5
New Voice Channel and Voice Endorsement: How the Information Displayed on Online Idea Management Platforms Influences Voice Endorsement?	5
Doing Good or Looking Good? Multinational Corporations’ Social Media Discourses on Forcibly Displaced People	4
Notes From the Editors: Spotlight on Social Media	4
Faking It in the Conference Room: How Employees Enact and Detect Pretend Participation	4
Authentic Leadership, Motivating Language, Psychological Empowerment, and Work Engagement: A Serial Mediation Model	4
Grok Hackspeak? Communicating Cybersecurity With Figurative Language	4
Notes From the Editors: Communication for Persuasion, Emotions, and Customers	4
Book Review: Talking to Strangers: What We Should Know About the People We Don’t Know by Malcolm Gladwell	4
Communicating the Big Picture With Employees: The Impacts of CEO Vision Communication on Employee Engagement	4
Bridging the Legitimacy Gap Beyond Borders: Country-of-Origin Effects in Strategic CSR Communication	4
Saying the Right Things to the Right Audience: The Influence of Message Strategy and Consumer Demographics on Reactions to Corporate Social Advocacy (CSA) Communications	4
Expressing and Responding to Customer (Dis)satisfaction Online: New Insights From Discourse and Linguistic Approaches	3
Professional Network Activism: Content Dynamics of #WomenAtWork Discourse on LinkedIn: Professional Activism and Content Spread	3
Hierarchical Communication, Productivity, and Conflict Management in Indian Manufacturing Firms	3
Vanishing Acts: Unraveling the Mystery of Ghosting in Remote Work	3
Notes From the Editors: 60 Years Young and a Work in Progress	3
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration	3
CEO Letter as a Generic Compound: A Systemic Functional Perspective	3
Increasing Employee Motivation to Lead Through an Understanding of Communication Apprehension	3
How Supervisors’ Use of Motivating Language Influences Employee Attitudes and Supportive Behaviors: Exploring the Moderating Effects of Remote Work	3
An Integrated Framework for Exploring the Impact of Leadership Communication on Employee Trust During Disruptive Crisis Times	3
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior	3
The Role of Supervisory Communication Frequency in Moderating the Impact of Innovation Knowledge Management on Innovation Performance	3
Smiling for Effect? Smiling as a Strategic Tool in Recruiters’ Impression Management in Belgian Job Interviews	3
Shaping Organizational Communication: The Impact of AI and Language through Weick’s Sensemaking Theory	3
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions	3
We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media	3
Book Review: Getting Along: How to Work with Anyone (Even Difficult People)	2

Book Review: Investor Relations and Financial Communication: Creating Value Through Trust and Understanding. by Laskin, A	2
“When I Don’t Want to do Something, I Just Delete the Email”: How a Failed Survey Indicated a Philosophical Imperative for Qualitative Improvision and Rigid Flexibility	2
Communication of Mission, Vision, and Goals: The Key to Successful Change Management in Changing Times	2
Leadership Communication: Reflecting, Engaging, and Innovating	2
Short Note—Revisiting Formality in Contemporary Business Interaction: A Conceptual Framework	2
Commentary: A Space for Place in Business Communication Research Updated	2
Should I Speak Up? How Supervisory Communication, Team Culture, and Team Relationships Determine Employees’ Voice Behavior	2
Exploring Early-Career Job Seekers’ Online Uncertainty Management	2
Notes From the Editors: Spotlight on Inclusion and Diversity	2
Advocating for Allyship: Understanding the Effects of Narrative Transportation, Freedom Threat, and More on Minority-Newcomer Retention Strategies	1
Qualitative Methods in Business Communication: Interpreting the Language and Images of Business	1
Boomerang Effects of Green Polishing by High-Environmental-Impact Organizations	1
Reporting a Cyber Security Breach: How Organizations Respond	1
Structural Dynamics and Turn-Taking Strategies in Real Estate Sales Conversations: Insights from Business Communication in China	1
Looking Back, Moving Forward: A Systematic Review of Entrepreneurship Studies in Communication Research	1
Jargon in the Workplace Reduces Processing Fluency, Self-Efficacy, and Information Seeking and Sharing	1
How Social Media Use in B2B Export Selling Contributes to Sales Performance: The Media Synchronicity Theory Perspective	1
How Avoidant Leadership Style Turns Employees Into Adversaries: The Impact of Laissez-Faire Leadership on Employee-Organization Relationships and Employee Communicative Behavior	1
Collective Responsibility in the Workplace and its Effects on COVID-19 Vaccine Acceptance Among Employees: The Role of Strategic Internal Communication	1
Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment	1
Navigating Business Communication: Values and Facework	1
Examining the Effect of Organizational Culture and Communication Satisfaction on Corporate Sustainability: A Moderated Mediation Model	1
The Structuration of Positive Communication Experiences: The Case of the Great Resignation	1
Listening to LGBTQIA Individuals’ Pre-Employment Needs: A Mixed-Methods Positive Communication Study	1
Words Matter: Measuring the Co-Operative Identity Crisis	1
The Parasocial Synergy: Decoding the Hypocrisy Reduction Impact of Social Media Influencer Partnerships in Corporate Social Responsibility Communication	1
Constituting Compliance: Reconciling Theory and Method to Analyze Compliance Practice	1
Flying With Every Voice: Care-Based CSR Reporting in Chinese and US Airline Industries	1
Do Mixed Emotions Matter in a Crisis? The Impact of Expressing Sadness and Sympathy on Organizational Reputation and Forgiveness	1
Qualitative Considerations for Building Corpora of Business-Related Texts	1
Interaction Effect of Management Communication and Workplace Formalization on Shared Goals and Commitment of Employees During Post-Merger and Acquisition Integration	1
Cultural Value Adaptation in Advertising is Effective, But Not Dependable: A Meta-Analysis of 25 Years of Experimental Research	1
Brand Communication Through Social Media Influencers: Trust Building and Trust Transfer Mechanisms	1
Recognizing Social Distance in Visionary Leadership Communication: A Potent Prescription for Organizational Health	1
Let Us Not Wallow in the Valley of Despair: The Role of Emotion, Panic, and Sympathy Discourses in Promoting Productive Actions	1
“We’re Not Proud of the Cases We’ve Been Involved in”: Crisis Resolution on Facebook Using Conversational Human Voice	1
Corporate ESG Issues on Social Media: What Do Companies Communicate on X?	1
Entrepreneurial Podcasting: A Linguistic Ethnographic Perspective	1
Spotlight on a Thought Leader in Business Communication: François Cooren	1
Blind Spots in Employee Communication Research Regarding LGBT+ and Guidance for Future Research: A Scoping Review of Quantitative Research	1