OOIR: Observatory of International Research

Papers

(The median citation count of International Journal of Business Communication is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-03-01 to 2024-03-01.)

Article	Citations
Examining the Effects of Internal Communication and Emotional Culture on Employees’ Organizational Identification	61
The Interaction Effect of Crisis Communication and Social Support on The Emotional Exhaustion of University Employees during the COVID-19 Crisis	53
Fostering Employee Trust via Effective Supervisory Communication during the COVID-19 Pandemic: Through the Lens of Motivating Language Theory	38
Signaling, Verification, and Identification: The Way Corporate Social Advocacy Generates Brand Loyalty on Social Media	34
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust	26
The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change	21
To Wear or Not to Wear: A Commentary on Mistrust in Public Comments to CDC Tweets about Mask-Wearing during COVID19	20
Supervisor Phubbing Phenomenon in Organizations: Determinants and Impacts	20
The Effect of Respect: Respectful Communication at Work Drives Resiliency, Engagement, and Job Satisfaction among Early Career Employees	20
Toward a Relational Theory of Employee Engagement: Understanding Authenticity, Transparency, and Employee Behaviors	14
Driving Employee Engagement through CSR Communication and Employee Perceived Motives: The Role of CSR-Related Social Media Engagement and Job Engagement	13
Creating Organizational Authenticity and Identification: Effect of Leaders’ Motivating Language and Impact on Employee Advocacy	12
Affective and Cognitive Trust as Mediators in the Influence of Leader Motivating Language on Personal Initiative	12
On the Hazards of the Technology Age: How Using Emojis Affects Perceptions of Leaders	12
Recorded Business Meetings and AI Algorithmic Tools: Negotiating Privacy Concerns, Psychological Safety, and Control	12
The Relationship of Internal Communication Satisfaction With Employee Engagement and Employer Attractiveness: Testing the Joint Mediating Effect of the Social Exchange Quality Indicators	12
Engaging Startup Employees via Charismatic Leadership Communication: The Importance of Communicating “Vision, Passion, and Care”	11
Commentary: The Role of Internal Communication in Fostering Employee Advocacy: An Exploratory Study	10
Firm-Determined or Consumer-Determined Corporate Social Responsibility (CSR)? Examining the Effects of Choice-of-Cause in Cause-Related Marketing	10
Instagramming Social Presence: A Test of Social Presence Theory and Heuristic Cues on Instagram Sponsored Posts	9
The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification	9
Unearthing the Facets of Crisis History in Crisis Communication: A Conceptual Framework and Introduction of the Crisis History Salience Scale	9
Relationship Cultivation via Social Media During the COVID-19 Pandemic: Evidence From China and the U.S	9
The Influences of Social Status and Organizational Justice on Employee Voice: A Case of Customer Care Workers	9
Leader Communication and Follower Identity: How Leader Motivating Language Shapes Organizational Identification through Cultural Knowledge and Fit	9

Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication	8
From the Employee Perspective: Organizations’ Administration of Internal Social Media and the Relationship between Social Media Engagement and Relationship Cultivation	8
Organizational Information and Communication Technologies and Their Influence on Communication Visibility and Perceived Proximity	8
Knowledge Brokering in an Era of Communication Visibility	8
Health-Promoting Leadership and Leaders’ Listening Skills Have an Impact on the Employees’ Job Satisfaction and Turnover Intention	8
Can We Talk? Improving Employee Contextual Performance Using Motivating Language and Feedback Orientation	7
Framing Sustainable Finance: A Critical Analysis of Op-eds in the Financial Times	7
The Project Communication and Trust Nexus as an Antecedents of Project Success: Moderating Role of Authentic Leadership	7
Creating Order Out of Chaos? Development of a Measure of Perceived Effects of Communication on the Crisis Organizing Process	7
The Effects of Workplace Inclusion on Employee Assimilation Outcomes	7
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers	6
Social Media Influencer Effects on CSR Communication: The Role of Influencer Leadership in Opinion and Taste	6
Testing the Theory of Communication and Uncertainty Management in the Context of Digital Transformation with Transformational Leadership as a Moderator	6
Workplace Romance and Career Reputation Effects across Industries	6
Commentary—Space is Hard: Using Social Media for Selective Investigative Disclosure as a Multi-faceted Crisis Communication Strategy to Achieve Technical Transparency	5
Communication Via Social Media: How Employees Will Paradoxically Support the Organization while Putting Less Effort at Work	5
Millennials’ Uses and Gratifications on LinkedIn: Implications for Recruitment and Retention	5
Communication Perspectives on Organizational Culture and Organizational Identification	5
Stories or Expositive Messages? Comparing Their Effectiveness in Corporate Social Responsibility Communication	5
The Impact of Employee Empathy on Brand Trust in Organizational Complaint Response Emails: A Closer Look at Linguistic Realization	5
Beyond Simplifications: Making Sense of Paradoxical Chinese Values in Chinese-Western Business Negotiations	4
An Examination of the Link between Leader Motivating Language and Follower Interactional Justice	4
Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals	4
He Said, She Said: The Effectiveness and Outcomes of Responses to Sexual Harassment	4
The Use of Humor in Employee-to-Employee Workplace Communication: A Systematic Review With Thematic Synthesis	4
Comparing the Five Measures of Media Reputation Attributes in Local and National Newspapers	4
LGBTQ+ Sensemaking: The Mental Load of Identifying Workplace Allies	4
The Structuration of Identification on Organizational Members’ Social Media	3
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions	3
To Disclose or Not? Understanding Employees’ Uncertainty and Behavior Regarding Health Disclosure in the Workplace: A Modified Socioecological Approach	3
Reconsidering ‘Ties’: The Sociotechnical Job Search Network	3
Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment	3
Uncovering the Role of Strategic Orientation in Translating Communication Strategies to Organizational Performance: An Analysis of Practitioners From Two Chinese Societies	3
Reducing Anxiety Through Workplace Communication During COVID-19: Who, What, When, and How	3
One Earth, One Humanity Versus the Virus: Examining the Global COVID-19 Social Partnership Communication Networks on Social Media	2
The Technological Smoke Break: An Assessment of Technology Addiction in the Workplace	2
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	2
Commentary: A Space for Place in Business Communication Research Updated	2
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration	2
Confronting Idea Stealers in the Workplace: The Unfortunate Moral Credentialing Granted to Power-Holders	2
Supervisor Computer-Mediated Immediate Behaviors: Fostering Subordinate Communication	2
Family-Specific Social Support at Work: The Role of Open and Trustworthy Communication	2
Value Creation in Start-Up Discourse: Linking Pitch and Venture Through Logics of Justification	2
Corporate Art Collections in Australia: The Influence of Aboriginal Art on Corporate Identity	2
Notes From the Editors: Spotlight on Inclusion and Diversity	2
Benefit Communication and Its Effects on Employees’ Benefit Level Satisfaction: The Multiple Mediating Effects of POS and Benefit Comparison	2
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership	2
Information Adequacy and Strategic Behavioral Change Communication as a Pandemic Management Tool: The Mediating Role of Interaction Resonance	2
When Your Boss Says, “You Need to Sound More Professional”: Writing Style and Writer Attributions	2
Making the Most Effective Strategy More Effective: Examining the Situational and Interaction Effects of Accommodative CCSs in Corporate Crises	2

Spotlight on a Thought Leader in Business Communication: François Cooren	2
Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	2
The NRA in Crisis: Social Identities and Publics’ Cognitive and Affective Evaluations	2
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior	2
The Influences of Open Communication by Senior Leaders and Legitimacy Judgments on Effective Open Innovation	2
Dissent in Reality: A Commentary on Representations of Organizational Dissent on Undercover Boss	2