OOIR: Observatory of International Research

Papers

(The median citation count of International Journal of Business Communication is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)

Article	Citations
Commentary—Film (and Video) as Business Communication: “Will You Come and Join the Dance?”	74
Commentary on the Visual Design Challenges for Cross-Cultural Users of Business Data Visualizations	17
Professionalism and Trustworthiness in AI-Assisted Workplace Writing: The Benefits and Drawbacks of Writing With AI	17
A World of Possibilities: Introducing Positive Communication Scholarship to Inspire Better Business and Organizational Communication Research	16
Methods Showcase—Using PLSF-SEM in Business Communication Research	15
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter	14
The Balancing Act When Engaging Peers in Constructive Voicing: Uncovering Voicing Tensions and Response Strategies	13
Do We Burn Ourselves Trying to Save Face? Face Concerns as a Predictor of Subordinate Willingness to Self-Censor and Burnout	13
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	13
Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward	12
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation	12
Recontextualizing Negative Feedback Through Talk and Text in Corporate Performance Appraisal Processes	11
From Voice to Action? A Survey on Organizational and Individual Factors Impacting Employee Activism Intentions	11
Expressing Demands or Offers: How to Promote Volunteering Using Visual and Verbal Appeals	10
Washing Dirty Laundry: A Corpus Linguistic Analysis of Fashion Firms’ Webpage Sustainability Discourse	10
“She’s the Anti-Midas, Everything Turns to Crap”: Evocative Metaphors Managers and Employees Use to Describe Managerial Attempts at Enacting Leadership	9
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers	8
The Role of Public Relations in an Illiberal State: The Case of Russia	8
The Power of Words: How Does Leader’s Motivating Language Affect Employees’ Organizational Commitment	8
Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication	8
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments	7
Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals	7
“Presenting Myself With Readers in Texts”: Analyzing Evidentiality in the Credibility-Building Discourse for Chinese State-Owned Enterprises on Twitter/X	7
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work	7
Poetic Metaphors in Written Leadership Communication: A Qualitative Experiment of Employees’ Sense-Making, Actions, and Emotions	6

Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals	6
Book Review: You’re Not Listening: What You’re Missing and Why It Matters	6
Building Corporate Reputation Resilience in Crises: Exploring the Role of Employees’ CSR Engagement in China	6
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes	6
Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives	5
New Voice Channel and Voice Endorsement: How the Information Displayed on Online Idea Management Platforms Influences Voice Endorsement?	5
Workplace Romance and Career Reputation Effects across Industries	5
Optimizing AI Social Chatbots for Relational Outcomes: The Effects of Profile Design, Communication Strategies, and Message Framing	5
Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective	5
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership	5
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns	5
Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer	5
Best Practices for Sampling, Saturation, and Storytelling in Interview-Based Research: Findings From Business Communication Research	4
Communicating the Big Picture With Employees: The Impacts of CEO Vision Communication on Employee Engagement	4
Notes From the Editors: Communication for Persuasion, Emotions, and Customers	4
How Emoji in Company Responses to Online Consumer Complaints Affect Observers: Emoji as Visual Signalling Cues in Webcare	4
Book Review: Talking for Success. The Secret Codes of Conversation and How to Master Them by Jonathan Clifton	4
Notes From the Editors: Spotlight on Social Media	4
Book Review: Talking to Strangers: What We Should Know About the People We Don’t Know by Malcolm Gladwell	4
Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	4
“They Masked our Children”: School District Communication Officers’ Sensemaking of Parent Activists During the COVID-19 Pandemic	4
Authentic Leadership, Motivating Language, Psychological Empowerment, and Work Engagement: A Serial Mediation Model	4
Grok Hackspeak? Communicating Cybersecurity With Figurative Language	4
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration	3
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior	3
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust	3
How Supervisors’ Use of Motivating Language Influences Employee Attitudes and Supportive Behaviors: Exploring the Moderating Effects of Remote Work	3
The Role of Supervisory Communication Frequency in Moderating the Impact of Innovation Knowledge Management on Innovation Performance	3
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions	3
Notes From the Editors: 60 Years Young and a Work in Progress	3
We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media	3
Should I Speak Up? How Supervisory Communication, Team Culture, and Team Relationships Determine Employees’ Voice Behavior	3
Saying the Right Things to the Right Audience: The Influence of Message Strategy and Consumer Demographics on Reactions to Corporate Social Advocacy (CSA) Communications	3
Spotlight on a Thought Leader in Business Communication: Ronald E. Dulek, Ph.D.	3
Expressing and Responding to Customer (Dis)satisfaction Online: New Insights From Discourse and Linguistic Approaches	3
Shaping Organizational Communication: The Impact of AI and Language through Weick’s Sensemaking Theory	3
An Integrated Framework for Exploring the Impact of Leadership Communication on Employee Trust During Disruptive Crisis Times	3
Increasing Employee Motivation to Lead Through an Understanding of Communication Apprehension	3
Erratum to Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	3
Smiling for Effect? Smiling as a Strategic Tool in Recruiters’ Impression Management in Belgian Job Interviews	3
Vanishing Acts: Unraveling the Mystery of Ghosting in Remote Work	3
Leadership Communication: Reflecting, Engaging, and Innovating	2
Short Note—Revisiting Formality in Contemporary Business Interaction: A Conceptual Framework	2
Book Review: Getting Along: How to Work with Anyone (Even Difficult People)	2
Recognizing Social Distance in Visionary Leadership Communication: A Potent Prescription for Organizational Health	2
Notes From the Editors: Spotlight on Inclusion and Diversity	2
Commentary: A Space for Place in Business Communication Research Updated	2
Listening to LGBTQIA Individuals’ Pre-Employment Needs: A Mixed-Methods Positive Communication Study	2
Boomerang Effects of Green Polishing by High-Environmental-Impact Organizations	2
Book Review: Investor Relations and Financial Communication: Creating Value Through Trust and Understanding. by Laskin, A	2

Communication of Mission, Vision, and Goals: The Key to Successful Change Management in Changing Times	2
Looking Back, Moving Forward: A Systematic Review of Entrepreneurship Studies in Communication Research	2
Exploring Early-Career Job Seekers’ Online Uncertainty Management	2
“We’re Not Proud of the Cases We’ve Been Involved in”: Crisis Resolution on Facebook Using Conversational Human Voice	1
Let Us Not Wallow in the Valley of Despair: The Role of Emotion, Panic, and Sympathy Discourses in Promoting Productive Actions	1
Qualitative Considerations for Building Corpora of Business-Related Texts	1
Interaction Effect of Management Communication and Workplace Formalization on Shared Goals and Commitment of Employees During Post-Merger and Acquisition Integration	1
Cultural Value Adaptation in Advertising is Effective, But Not Dependable: A Meta-Analysis of 25 Years of Experimental Research	1
Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment	1
Jargon in the Workplace Reduces Processing Fluency, Self-Efficacy, and Information Seeking and Sharing	1
Blind Spots in Employee Communication Research Regarding LGBT+ and Guidance for Future Research: A Scoping Review of Quantitative Research	1
The Structuration of Positive Communication Experiences: The Case of the Great Resignation	1
Navigating Business Communication: Values and Facework	1
Advocating for Allyship: Understanding the Effects of Narrative Transportation, Freedom Threat, and More on Minority-Newcomer Retention Strategies	1
Words Matter: Measuring the Co-Operative Identity Crisis	1
Supervisor Computer-Mediated Immediate Behaviors: Fostering Subordinate Communication	1
“When I Don’t Want to do Something, I Just Delete the Email”: How a Failed Survey Indicated a Philosophical Imperative for Qualitative Improvision and Rigid Flexibility	1