OOIR: Observatory of International Research

Papers

(The median citation count of International Journal of Business Communication is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)

Article	Citations
Commentary—Film (and Video) as Business Communication: “Will You Come and Join the Dance?”	63
Commentary on the Visual Design Challenges for Cross-Cultural Users of Business Data Visualizations	58
“Doesn’t Really Answer My Question . . .”: Exploring Customer Service Interactions on Twitter	45
A World of Possibilities: Introducing Positive Communication Scholarship to Inspire Better Business and Organizational Communication Research	31
Methods Showcase—Using PLSF-SEM in Business Communication Research	26
Do We Burn Ourselves Trying to Save Face? Face Concerns as a Predictor of Subordinate Willingness to Self-Censor and Burnout	23
Examining the Influence of Algorithmic Message Personalization on Source Credibility and Reputation	22
Bottom-Up Corporate Social Advocacy: Examining the Impact of Employees’ Empowered Engagement on Advocacy Willingness and Mediating Roles of Value Congruency and Moral Elevation	19
Notes From the Editors – Leveraging Effective Altruism: CSR Communication That Pays It Forward	19
The Power of Words: How Does Leader’s Motivating Language Affect Employees’ Organizational Commitment	16
Toward a Gender Equality at Work via Activism The Role of Transparent Internal Communication	16
The Role of Public Relations in an Illiberal State: The Case of Russia	15
“She’s the Anti-Midas, Everything Turns to Crap”: Evocative Metaphors Managers and Employees Use to Describe Managerial Attempts at Enacting Leadership	13
Trust Me: Interpersonal Communication Dominance as a Tool for Influencing Interpersonal Trust Between Coworkers	12
Expressing Demands or Offers: How to Promote Volunteering Using Visual and Verbal Appeals	12
Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals	11
Book Review: You’re Not Listening: What You’re Missing and Why It Matters	10
When Your Boss Says, “You Need to Sound More Professional”: Writing Style and Writer Attributions	10
Employee-Organization Identity Fusion: Connecting Leadership and Symmetrical Internal Communication to Identity- and Engagement-Related Outcomes	9
Organizational Communication Patterns as Predictors of Organizational Citizenship Behaviors: The Mediating Role of Citizenship Motives	9
Optimizing AI Social Chatbots for Relational Outcomes: The Effects of Profile Design, Communication Strategies, and Message Framing	8
Perceived Organizational Listening Effectiveness: A Comparison of Consumer Intelligence Provider and Consumer Intelligence User Assessments	8
Workplace Romance and Career Reputation Effects across Industries	7
Congruence in Communication and Customer Booking Decision: A Cognitive Heuristic Perspective	7
New Voice Channel and Voice Endorsement: How the Information Displayed on Online Idea Management Platforms Influences Voice Endorsement?	7

Product Placement Bibliometric Study: Generic Journals Versus Specific-Communication Journals	7
The Language of Crowdfunding: An Exploratory Study of Entrepreneurial and Other Campaigns	7
The Impact of Organization-Employee Dialogic Communication on Employee Engagement in Remote Work	7
Book Review: Talking for Success. The Secret Codes of Conversation and How to Master Them by Jonathan Clifton	6
Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer	6
Human-Centered Leadership Development: A Communication-Based Approach for Promoting Authentic and Transformational Leadership	6
Communicating the Big Picture With Employees: The Impacts of CEO Vision Communication on Employee Engagement	5
Notes From the Editors: Spotlight on Social Media	5
“They Masked our Children”: School District Communication Officers’ Sensemaking of Parent Activists During the COVID-19 Pandemic	5
Grok Hackspeak? Communicating Cybersecurity With Figurative Language	5
Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	5
Book Review: Talking to Strangers: What We Should Know About the People We Don’t Know by Malcolm Gladwell	4
Creating Organizational Authenticity and Identification: Effect of Leaders’ Motivating Language and Impact on Employee Advocacy	4
Authentic Leadership, Motivating Language, Psychological Empowerment, and Work Engagement: A Serial Mediation Model	4
Notes From the Editors: Communication for Persuasion, Emotions, and Customers	4
Framing Sustainable Finance: A Critical Analysis of Op-eds in the Financial Times	4
The Role of Symmetrical Internal Communication in Improving Employee Experiences and Organizational Identification During COVID-19 Pandemic-Induced Organizational Change	4
The Role of Supervisory Communication Frequency in Moderating the Impact of Innovation Knowledge Management on Innovation Performance	4
Breaking the Sound of Silence: Explication in the Use of Strategic Silence in Crisis Communication	4
Increasing Employee Motivation to Lead Through an Understanding of Communication Apprehension	3
A Story About Speaking Up: Mediation Effects of Narrative Persuasion on Organizational Voice Intentions	3
The Influence of Colorblind and Race-Acknowledged Organizational Socialization Messages During Offer Consideration	3
Self-Leadership and Psychological Capital as Mediators in the Influence of Leader Motivating Language on Everyday Innovative Behavior	3
Notes From the Editors: Spotlight on Inclusion and Diversity	3
Commentary—Space is Hard: Using Social Media for Selective Investigative Disclosure as a Multi-faceted Crisis Communication Strategy to Achieve Technical Transparency	3
Spotlight on a Thought Leader in Business Communication: Ronald E. Dulek, Ph.D.	3
Expressing and Responding to Customer (Dis)satisfaction Online: New Insights From Discourse and Linguistic Approaches	3
Notes From the Editors: 60 Years Young and a Work in Progress	3
Exploring the Impact of Internal Communication on Employee Psychological Well-Being During the COVID-19 Pandemic: The Mediating Role of Employee Organizational Trust	3
Should I Speak Up? How Supervisory Communication, Team Culture, and Team Relationships Determine Employees’ Voice Behavior	3
Exploring Early-Career Job Seekers’ Online Uncertainty Management	3
Erratum to Business Communication Lessons in Agility: Introduction to the Special Issue on the COVID-19 Pandemic	3
Shaping Organizational Communication: The Impact of AI and Language through Weick’s Sensemaking Theory	3
An Integrated Framework for Exploring the Impact of Leadership Communication on Employee Trust During Disruptive Crisis Times	3
We’re in This Together: Visible Social Support Actions in Virtual Teams Using Enterprise Social Media	3
Social Media Influencer Effects on CSR Communication: The Role of Influencer Leadership in Opinion and Taste	3
Book Review: Getting Along: How to Work with Anyone (Even Difficult People)	3
Advocating for Allyship: Understanding the Effects of Narrative Transportation, Freedom Threat, and More on Minority-Newcomer Retention Strategies	2
Book Review: Investor Relations and Financial Communication: Creating Value Through Trust and Understanding. by Laskin, A	2
Listening to LGBTQIA Individuals’ Pre-Employment Needs: A Mixed-Methods Positive Communication Study	2
“We’re Not Proud of the Cases We’ve Been Involved in”: Crisis Resolution on Facebook Using Conversational Human Voice	2
Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment	2
Commentary: A Space for Place in Business Communication Research Updated	2
Recognizing Social Distance in Visionary Leadership Communication: A Potent Prescription for Organizational Health	2
Interaction Effect of Management Communication and Workplace Formalization on Shared Goals and Commitment of Employees During Post-Merger and Acquisition Integration	2
The Structuration of Positive Communication Experiences: The Case of the Great Resignation	2
Cultural Value Adaptation in Advertising is Effective, But Not Dependable: A Meta-Analysis of 25 Years of Experimental Research	2
Short Note—Revisiting Formality in Contemporary Business Interaction: A Conceptual Framework	2
Looking Back, Moving Forward: A Systematic Review of Entrepreneurship Studies in Communication Research	2
To Wear or Not to Wear: A Commentary on Mistrust in Public Comments to CDC Tweets about Mask-Wearing during COVID19	2