Service Science

Papers
(The TQCC of Service Science is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-02-01 to 2025-02-01.)
ArticleCitations
Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic46
Service Science Editorial Board, 202320
Appreciation to Referees, 202118
Service Science Editorial Board, 202217
Service Science Editorial Board, 202117
Service Science Editorial Board, 202416
Analysis of Real-Time Order Fulfillment Policies: When to Dispatch a Batch?13
Personal Shopper Systems in Last-Mile Logistics13
Service Science Editorial Board, 202110
Cost of Cash: Evidence from Cashiers9
Dynamic Rebalancing Strategy in Free-Float Bicycle Sharing Systems: Orbit Queues and Two-Sided Matching9
Who Are the Gatekeepers? An Examination of Diversity in INFORMS Journal Editorial Boards9
Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity8
Dynamic Exception Points for Fair Liver Allocation7
Call for Papers: Special Issue on Service Engineering: Data-Driven Service Design and Optimization6
Dine in or Takeout? Trends on Restaurant Service Demand amid the COVID-19 Pandemic6
Service Science Editorial Board, 20235
Partner with a Third-Party Delivery Service or Not? A Prediction-and-Decision Tool for Restaurants Facing Takeout Demand Surges During a Pandemic5
Appreciation to Referees, 20245
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing5
Cyber Insurance and Post-Breach Services: A Normative Analysis4
Station-Based or Free-Floating? An Integrated Carsharing System with Dual Service Types4
Service Science Editorial Board, 20224
Service Science Editorial Board, 20224
Service Supply Chain Fit: Consistency Between Operant Resources and Service Supply Chains4
Revenue Management of Group Service Considering Different Quality Levels and Stochastic Customer Patience4
The Dual Effects of Team Contest Design on On-Demand Service Work Schedules3
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions3
Service Science Editorial Board, 20243
Health and Economic Impacts of Lockdown Policies in the Early Stage of COVID-19 in the United States3
Earnings Pressure and Corporate Social Responsibility Impression Management3
Integrating Chaotic Perspective and Behavioral Learning Theory into a Global Pandemic Crisis Management Framework for Hotel Service Providers3
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