Service Science

Papers
(The TQCC of Service Science is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Appreciation to Referees, 202429
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing22
Robust Pricing in Marketing Channels22
Network Design and Service Operations for Heart Transplant Under Preservation-Extending Technology18
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions15
Service Science Editorial Board, 202514
Product Line Design and Dispatch Strategy on Home Service Platforms14
Offline-Online Retail Collaboration via Pickup Partnership11
Service Science Editorial Board, 202411
Modeling Customer Satisfaction’s Impact on Loyalty: Insights for Customer-Centric Resource Allocation9
A Newsvendor Approach to Design of Surgical Preference Cards9
Adaptive Design of Personalized Dose-Finding Clinical Trials8
The Impact of Healthcare Delivery Complexity on Practices for Clinical Quality Improvement: A Case of Healthcare Workers’ Hand Hygiene Compliance8
Call for Papers: Special Issue on Service Engineering: Data-Driven Service Design and Optimization7
Clothing Consumers’ Aesthetic Preferences and Sustainable Marketing Model System Based on Kansei Engineering7
Service Science Editorial Board, 20247
Dine in or Takeout? Trends on Restaurant Service Demand amid the COVID-19 Pandemic6
Near-Optimal Replacement Policies for Offshore Wind Farms6
Jam in the Tunnel: On Urban Freight Tunnels, Their Operational Scheduling, and Unused Transport Capacity6
Call for Papers—Service Science Special Issue on Sustainability-Driven Service Innovations6
Generative AI can (Finally) Unlock Potential of Data-Driven Leadership6
Could Auto Dealers Benefit from Vertical Media Platforms’ Encroachment?5
On the Importance of Service Parts When Taking Commonality and Reliability Decisions5
Service Science Editorial Board, 20235
The Dual Effects of Team Contest Design on On-Demand Service Work Schedules5
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