Service Science

Papers
(The H4-Index of Service Science is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-07-01 to 2024-07-01.)
ArticleCitations
Frontiers in Service Science: Integrating ESG Measures and Supply Chain Management: Research Opportunities in the Postpandemic Era38
The Impact of the COVID-19 Pandemic on Restaurant Resilience: Lessons, Generalizations, and Ideas for Future Research20
Integrating Price-Incentive and Trip-Selection Policies to Rebalance Shared Electric Vehicles18
Airplane Seating Assignment Problem16
Frontiers in Service Science: Fintech Operations—An Overview of Recent Developments and Future Research Directions15
Service Ecosystem Health: A Transformative Approach to Elevating Service Science14
Integrated Vehicle Routing and Service Scheduling Under Time and Cancellation Uncertainties with Application in Nonemergency Medical Transportation14
Partner with a Third-Party Delivery Service or Not? A Prediction-and-Decision Tool for Restaurants Facing Takeout Demand Surges During a Pandemic13
COVID-19 and Hotel Productivity Changes: An Empirical Analysis Using Malmquist Productivity Index12
Selling Virtual Items in Free-to-Play Games: Transparent Selling vs. Opaque Selling10
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