Service Science

Papers
(The H4-Index of Service Science is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-05-01 to 2026-05-01.)
ArticleCitations
Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic27
Appreciation to Referees, 202427
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing22
Robust Pricing in Marketing Channels21
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions17
Product Line Design and Dispatch Strategy on Home Service Platforms16
Embedding Isolation, Contact Tracing, and Quarantine in Transmission Dynamics of the Coronavirus Epidemic—A Case Study of COVID-19 in Wuhan15
Offline-Online Retail Collaboration via Pickup Partnership14
Service Science Editorial Board, 202514
Operational Adaptation and Innovation During COVID-19: Lessons Learned from Consulting and a Road Map for the Future12
Service Science Editorial Board, 202410
A Newsvendor Approach to Design of Surgical Preference Cards10
Adaptive Design of Personalized Dose-Finding Clinical Trials10
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