Service Science

Papers
(The H4-Index of Service Science is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-10-01 to 2025-10-01.)
ArticleCitations
Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic82
Appreciation to Referees, 202425
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing23
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions22
Service Science Editorial Board, 202117
Service Science Editorial Board, 202217
Embedding Isolation, Contact Tracing, and Quarantine in Transmission Dynamics of the Coronavirus Epidemic—A Case Study of COVID-19 in Wuhan13
Service Science Editorial Board, 202511
Operational Adaptation and Innovation During COVID-19: Lessons Learned from Consulting and a Road Map for the Future11
COVID-19 and Hotel Productivity Changes: An Empirical Analysis Using Malmquist Productivity Index10
Service Science Editorial Board, 202410
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