Service Science

Papers
(The H4-Index of Service Science is 11. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)
ArticleCitations
Appreciation to Referees, 202427
Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic27
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing22
Network Design and Service Operations for Heart Transplant Under Preservation-Extending Technology21
Robust Pricing in Marketing Channels18
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions17
Product Line Design and Dispatch Strategy on Home Service Platforms15
Service Science Editorial Board, 202514
Embedding Isolation, Contact Tracing, and Quarantine in Transmission Dynamics of the Coronavirus Epidemic—A Case Study of COVID-19 in Wuhan14
Offline-Online Retail Collaboration via Pickup Partnership13
Operational Adaptation and Innovation During COVID-19: Lessons Learned from Consulting and a Road Map for the Future11
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