Service Science

Papers
(The H4-Index of Service Science is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)
ArticleCitations
Service Science Editorial Board, 202177
Appreciation to Referees, 202423
Service Design to Balance Waiting Time and Infection Risk: An Application for Elections During the COVID-19 Pandemic23
Call for Papers: Service Science Special Issue: Navigating the Use of Technology in Service Marketing22
Service Science Editorial Board, 202117
Frontiers in Service Science: Data-Driven Revenue Management: The Interplay of Data, Model, and Decisions17
Service Science Editorial Board, 202217
Embedding Isolation, Contact Tracing, and Quarantine in Transmission Dynamics of the Coronavirus Epidemic—A Case Study of COVID-19 in Wuhan12
On the Impact of Treatment Restrictions for the Indigent Suffering from a Chronic Disease: The Case of Compassionate Dialysis11
The Effects of Sister-Store Presence and Market Competition on Product Assortment: Evidence from Book Retailing10
Operational Adaptation and Innovation During COVID-19: Lessons Learned from Consulting and a Road Map for the Future10
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