Cornell Hospitality Quarterly

Papers
(The TQCC of Cornell Hospitality Quarterly is 6. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Temporal Dimensions of Crisis and Online Hotel Reviews: A Social Support Perspective of Narcissists During the Pandemic42
Consumers’ Intentions to Use Contact-Reducing Technologies in Restaurants30
Review Ratings, Sentiment in Review Comments, and Restaurant Profitability: Firm-Level Evidence25
Exploring the Transformative Potential of Artificial Intelligence in Hospitality: A Systematic Review of Applications and Challenges25
From the Editor24
Navigating Transparency in AI-Powered Luxury Hospitality: A Dynamic Guest-Centric Approach21
Toward Integrating Tourism and Smart City Ecosystems: Synergies for Urban Digital Technologies and Sustainability in Italy20
“Best Employers”: The Impacts of Employee Reviews and Employer Awards on Job Seekers’ Application Intentions20
Pro-Environmental Behavior of Religious Tourists: Moderating Role of Religious Beliefs19
The Effect of Pricing on Cancelations at a High-End U.S. Hotel19
Job Mobility in the Time of Recovery: An Examination of How Job Threats Influence Turnover Intentions17
From the Editor17
The Impact of Restaurant Menu Calorie Labels on Restaurant Revenue and Profit: Evidence From a Randomized Controlled Trial15
The Platform Matters: Selection and Measurement Bias in Online Reviews14
Utilize OCB-C-Driven Learning Mechanism to Empower Employees as Good Citizens: Perspective of Trial-and-Error Learning Theory11
Breaking the Invisible Chains With Policy: How Insurance Companies Can Help End Human Trafficking in the Hotel Industry10
When Leaders Self-Sacrifice in Times of Crisis: The Roles of Employee Emotional Suppression and Leader Coping Strategies10
Racial Discrimination Against Service Employees: The Influence of Managers and Employees’ Responses10
Employee Recommendation and Financial Performance: Evidence From Tourism and Hospitality Industry10
Competition in the Beer Industry—From Pipe Dream to Reality: Exploring the Potential Impacts of Executive Order 140369
From the Editor9
Mapping Tourists’ Evaluations of a Hotel: An Analysis of Branded Versus Non-Branded Hotels9
Guest Voice Behavior for Hotels: The Role of Experience, Emotional Attachment, and Perceived Value9
Do Visual Perspectives Matter? The “Matching” Between Visual Perspectives and Psychological Distance Improves Hotel Evaluations8
Effects of Consumer–Host Social Interaction and Trust on Peer-to-Peer Accommodation Consumers’ Repurchase Intentions: A Trust-Transfer Perspective8
Performing Up to Par: Hospitality Firms After ASU 2016-028
What are the Primary Drivers of Marketing Success?: Evidence From Brand-Level Data on Restaurants7
Online Travel Agency Participation: An Empirical Investigation of Its Financial Contribution to U.S. Hotel Profitability7
Overcoming the Love Gap: AI-Enabled Relationship-Building by Robot Chefs7
Price elasticity of demand and its impact on hotel revenue performance during the COVID-19 pandemic7
Public Policy Challenges and the Lodging Shared Economy6
Are Out-of-State Players the Target Market? A Geospatial Analysis of the Gambling Export Strategy in the United States6
Hospitality Front-line Employees: A Meta-Analysis of Emotion Management at Work6
Understanding Consumer Responses to Robotic Cafés: A Person–Environment Interaction Perspective6
Empowerment in Hospitality: Does Leader–Follower Congruence in Family-Supportive Supervisor Behaviors Empower Follower Creativity?6
The Manipulative Effects in the Technology-Facilitated Preservice Tipping Experience6
ChatGPT: It’s Here, Whether We Want It or Not!6
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