Cornell Hospitality Quarterly

Papers
(The H4-Index of Cornell Hospitality Quarterly is 15. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-01-01 to 2026-01-01.)
ArticleCitations
Consumers’ Intentions to Use Contact-Reducing Technologies in Restaurants46
Exploring the Transformative Potential of Artificial Intelligence in Hospitality: A Systematic Review of Applications and Challenges36
Temporal Dimensions of Crisis and Online Hotel Reviews: A Social Support Perspective of Narcissists During the Pandemic32
Review Ratings, Sentiment in Review Comments, and Restaurant Profitability: Firm-Level Evidence30
From the Editor25
Pro-Environmental Behavior of Religious Tourists: Moderating Role of Religious Beliefs23
“Best Employers”: The Impacts of Employee Reviews and Employer Awards on Job Seekers’ Application Intentions20
From the Editor18
Job Mobility in the Time of Recovery: An Examination of How Job Threats Influence Turnover Intentions17
Racial Discrimination Against Service Employees: The Influence of Managers and Employees’ Responses17
The Impact of Restaurant Menu Calorie Labels on Restaurant Revenue and Profit: Evidence From a Randomized Controlled Trial17
Utilize OCB-C-Driven Learning Mechanism to Empower Employees as Good Citizens: Perspective of Trial-and-Error Learning Theory16
The Platform Matters: Selection and Measurement Bias in Online Reviews15
Breaking the Invisible Chains With Policy: How Insurance Companies Can Help End Human Trafficking in the Hotel Industry15
Mapping Tourists’ Evaluations of a Hotel: An Analysis of Branded Versus Non-Branded Hotels15
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