Journal of Hospitality and Tourism Technology

(The TQCC of Journal of Hospitality and Tourism Technology is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-04-01 to 2024-04-01.)
Artificial intelligence and big data in tourism: a systematic literature review81
How smart tourism technologies affect tourist destination loyalty73
Voice assistants in hospitality: using artificial intelligence for customer service50
Smart tourism destinations: a critical reflection44
Antecedents and consequences of user engagement in smartphone travel apps32
Using social learning theory in examining YouTube viewers’ desire to imitate travel vloggers30
The role of virtual reality interactivity in building tourists’ memorable experiences and post-adoption intentions in the COVID-19 era29
Is blockchain tourism’s new hope?29
The acceptance of augmented reality tour app for promoting film-induced tourism: the effect of celebrity involvement and personal innovativeness26
Exploring customers’ attitudes to the adoption of robots in tourism and hospitality25
Prospects of the fourth industrial revolution for the hospitality industry: a literature review24
Understanding travellers’ reactions to robotic services: a multiple case study approach of robotic hotels23
The embedded feelings in local gastronomy: a sentiment analysis of online reviews23
Antecedents of human-robot collaboration: theoretical extension of the technology acceptance model22
Platform-mediated tourism micro-entrepreneurship: implications for community-based tourism in Thailand21
Expected benefits with using drone food delivery services: its impacts on attitude and behavioral intentions21
Travelers’ motivations to adopt augmented reality (AR) applications in a tourism destination20
The effect of online reviews on restaurant visit intentions: applying signaling and involvement theories20
Is virtual reality technology an effective tool for tourism destination marketing? A flow perspective19
Investigating customers’ responses to artificial intelligence chatbots in online travel agencies: the moderating role of product familiarity19
What do companies report for their corporate social responsibility practices on their corporate websites? Evidence from a global airline company18
Using online travel agent platforms to determine factors influencing hotel guest satisfaction18
Advertising value of vlogs on destination visit intention: the mediating role of place attachment among Pakistani tourists17
Revisiting the impact of VR applications on hotel bookings17
Service innovation, customer satisfaction and behavioural intentions: a conceptual framework17
What people TikTok (Douyin) about influencer-endorsed short videos on wine? An exploration of gender and generational differences16
Smart cruising: smart technology applications and their diffusion in cruise tourism16
A generalizable sentiment analysis method for creating a hotel dictionary: using big data on TripAdvisor hotel reviews16
Antecedents of the intention to use NFC mobile applications in tourism15
Technostress and the smart hospitality employee15
Do kiosks outperform cashiers? An S-O-R framework of restaurant ordering experiences15
An analysis of Airbnb online reviews: user experience in 16 U.S. cities15
Impact of customer experience on attitude and utilization intention of a restaurant-menu curation chatbot service14
Impact of multisensory extended reality on tourism experience journey14
The impact of digitalization on labor productivity evolution: evidence from China13
Factors influencing Generation Y’s tourism-related social media activity: the case of Polish students13
The traces of ecotourism in a digital world: spatial and trend analysis of geotagged photographs on social media and Google search data for sustainable development13
Social media communication and destination brand equity13
Rise of the machines: examining the influence of professional service robots attributes on consumers’ experience13
Assessing restaurant review helpfulness through big data: dual-process and social influence theory12
Cyber attacks on hospitality sector: stock market reaction12
How emotions affect restaurant digital ordering experiences: a comparison of three ordering methods12
Evolution of hospitality and tourism technology research from Journal of Hospitality and Tourism Technology: a computer-assisted qualitative data analysis12
Consumer behavior of mobile food ordering app users during COVID-19: dining attitudes, e-satisfaction, perceived risk, and continuance intention12
The impact of consumers’ attitudes towards technology on the acceptance of hotel technology-based innovation11
Facing the era of smartness: constructing a framework of required technology competencies for hospitality practitioners11
How children experience virtual reality travel: a psycho-physiological study based on flow theory11
Evaluating the opportunities, challenges and risks of applying the blockchain technology in tourism: a Delphi study approach10
Functionality and usability features of ubiquitous mobile technologies: the acceptance of interactive travel apps10
Discovering the sustainable hotel brand personality on TripAdvisor10