Journal of Hospitality and Tourism Technology

Papers
(The TQCC of Journal of Hospitality and Tourism Technology is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Antecedents and consequences of strategic online-reputation management: moderating effect of online tools129
Snap, share, savor: unpacking the influences behind users’ intention to share food photography at nostalgia–themed restaurants on WeChat70
Four-stage framework of tourism decision-making in the social media era64
Consumer behavior of mobile food ordering app users during COVID-19: dining attitudes, e-satisfaction, perceived risk, and continuance intention59
What factors drive consumers’ desire to continue using food delivery apps (FDA) in Taiwan after the COVID-19 pandemic?57
Understanding the role of integrated channel service attributes in restaurant customer empowerment57
Enhancing “virtual museum tour” experience with informative and design features: a neuromarketing research53
When the match is right: how influencer–brand–follower congruence drives travel purchase behavior52
Artificial intelligence-generated or user-generated content: the influence of episodic future thinking on age-related pre-travel information preference51
Influencing factors on the intention of sharing heritage tourism experience in social media50
The role of digital technologies in the development of cultural heritage tourism, Sheikh Safi al-Din Khanegah and shrine ensemble – registered by UNESCO47
Perceptions and challenges of blockchain adoption in tourism industry: a study on trust, privacy and security46
A scoping review of robotic technology in hospitality and tourism42
Does offline activity matter? Understanding community attachment to virtual travel communities38
Humanoid service robots in hotels: consumer interactions and evaluations38
How the dimensions of robotic service quality shape consumer perceived value and engagement37
Contribution of innovation studies to the intellectual structure of the hospitality and tourism literature35
Role of customers’ multidimensional perceived equity in the mobile food delivery industry34
Beyond the stars: predicting guest satisfaction through NLP and machine learning of hotel reviews34
Storytelling influence: how digital narratives foster prosocial behavior in museums33
Understanding the impact of COVID-19 on consumer mobility and recovery from a distance perspective: a mobile phone data application32
Restaurant recommendation model using textual information to estimate consumer preference: evidence from an online restaurant platform32
Controllable live-streaming boosts travel intentions via imagination and fantasy32
Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values31
Adopting med-tourism apps by foreign medical tourists in India: a behavioral reasoning theory perspective28
Restaurant daily demand prediction: modeling competition and agglomeration effects using spatial-temporal dual graph attention networks28
Co-creation of value in smart ecosystems: past trends and future directions in tourism literature27
Predicting financial performance with intellectual capital using machine learning27
From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage26
An analysis of the relationship between ICT infrastructure and international tourism demand in an emerging market26
Do I have to tip? Preservice tipping in technology-facilitated service encounters26
Exploring the affordances of service robots and the effects on frontline employees in China: a qualitative research in hotels25
The role of Industry 4.0 in accelerating ecotourism for sustainable development: a comprehensive literature review25
Is immersion always a good thing? Immersive experience and meaningful experience in digital museums25
Integration of critical digital technologies into hospitality and tourism curricula: evidence from QS-ranked universities25
When social media meets destination marketing: the mediating role of attachment to social media influencer24
Crossing the innovation chasm: when and how to deploy service robots and facilitate customer adoption at restaurants24
The psychological premise of spatial presence in 360° virtual tours: the role of the spatial situation in first-time and repeat users23
Robotic safety and hygiene attributes: visitors’ intention to receive robot-delivered hospitality services23
Enhancing quality of life through generative AI: tourist inspiration in travel information search22
Machine learning assessment of drivers of tourist arrivals in Istanbul: evidence from economic, climatic and behavioral indicators22
Metadiscourse in AI-generated hotel review summaries22
Travellers’ online sharing across different platforms: what and why?21
Attracting casino visitors through social media: transition from online to offline environment21
Avoiding food waste from restaurant tickets: a big data management tool21
Deploying Blockchain in mobile public bazaars’ food supply chain within the tourism and hospitality industry21
Understanding metaverse support and metaverse tourism support: from a stimulus–organism–response perspective21
How to enhance the offline travel intention of the online experience? A big data method based on text-picture21
Artificial intelligence in the hospitality industry: benefits, barriers and labour market disruption20
Leveraging big data and spatial analysis for customer-centric evaluation of Chinese tourism performing arts20
More than words: the role of personality in shaping the timeliness of online reviews20
Hotel digital intelligence capability: dimension exploration and scale development20
The effect of robot anthropomorphism on employee recovery of robot service failures: the mediation of employee empathy19
Aspect-based sentiment analysis on online customer reviews: a case study of technology-supported hotels19
Adoption of smart technologies in the cruise tourism services: a systematic review and future research agenda19
The relations among the dimensions of 3D-printed food: a case of Z and Y generations’ preferences18
Do travelers’ service encounter preferences vary according to different travel models? An empirical study based on mining user-generated content18
Corrigendum: Navigating the digital horizon: how AI-powered chatbots are redefining engagement in online travel agencies (OTAs)18
Enhancing the experience economy, marketing and sustainability in tourism event stages through smart technologies18
The impact of video game experiences on destination image and visit intention: exploring the moderating role of character attachment17
From AI awareness to employee negative feedback seeking behavior in hotel: an examination with conservation of resources theory17
Can virtual games inspire travel intention? The role of gaming experience and mental imagery16
The impact of customer perceived value on customer satisfaction and loyalty toward the food delivery robot service16
Facilitating data flow in digital innovation networks for tourism services: a process model of boundary work16
The impact of digital transformation practices in the recreation sector on digital behavior decision-making post-COVID-1915
Aligning restaurants and artificial intelligence computing of food delivery service with product development15
What influences consumer AI chatbot use intention? An application of the extended technology acceptance model15
The role of technology in the future of restaurant labor15
Unraveling the dynamics of mobile wallets in promoting cashless tourism in Bangladesh: implementation of UTAUT2 model15
Effects of cognitive, affective and normative drivers of artificial intelligence ChatGPT on continuous use intention15
Kicking the robots: the roles of transformational leadership and fear on service robot risk awareness and robot abuse relationship15
From immersion to implementation: a co-creative framework for XR integration in medical hospitality services15
A comprehensive analysis of non-immersive virtual reality in tourism: technical, emotional, andpractical implications15
Understanding antecedents of customer resistance towards AI-driven drone food delivery service: a hybrid SEM-ANN approach14
Maximizing business value through effective communication and collaboration: data science and stakeholder engagement at sky betting and gaming14
Service and technology factors shaping digital visitor experience: evidence from Chinese Museums using SEM and fsQCA14
Unlocking performance: how innovation and employee resilience shape competitive advantage in the hotel industry13
Influence of robot coolness and affinity on behavioral intention: examining perceived value as a mediating factor13
Book now, travel later: the impact of promotion restrictions in tourism livestreaming on impulse purchase under prepaid tourism13
“My effort is worthwhile”: unpacking tourists’ emotional returns and behavioral engagement with AI13
Exploring smart airport technology adoption: an integrated TAM–TPB approach with dual-process perspective12
Explainable machine learning and GIS analytics for sustainable tourism planning: a destination decision-support approach12
Exploring the impact of digital economy on tourism employment12
The impact of digital governance on tourism efficiency: spatial effects and insights from China’s smart city pilots12
Virtual influencers, real reservations: how do virtual influencers boost hotel bookings?11
Robots behind the bar: senior patrons’ perspectives on automated bartending experience11
Drivers of engagement with influencer posts about tourism destinations on Instagram: the role of number of followers, destination connection and content sentiment11
A deep learning approach to understanding spatial cues in hotel YouTube videos based on cue utilization theory11
The influential role of hotel-generated content on social media11
Connecting green dots: the role of social media in sustainable tourism decision-making10
Navigating the digital horizon: how AI-powered chatbots are redefining engagement in online travel agencies (OTAs)10
The new era of hotel marketing: integrating cutting-edge technologies with core marketing principles10
From stimuli to adoption: an S-O-R approach to blockchain use in tourism10
Sustaining tourists’ adoption of generative AI for travel planning: the role of information quality and AI literacy10
Text mining in tourism and hospitality research: a bibliometric perspective10
The impact of real-time hyper-personalisation in AI-generated tourism images10
Enhancing digital service communication strategies10
How hotel AI adoption shapes employee performance? A study based on the transactional theory of stress and coping10
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