Journal of Hospitality and Tourism Technology

Papers
(The TQCC of Journal of Hospitality and Tourism Technology is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-07-01 to 2024-07-01.)
ArticleCitations
How smart tourism technologies affect tourist destination loyalty78
Voice assistants in hospitality: using artificial intelligence for customer service58
Smart tourism destinations: a critical reflection56
Using social learning theory in examining YouTube viewers’ desire to imitate travel vloggers35
Antecedents and consequences of user engagement in smartphone travel apps35
Is blockchain tourism’s new hope?33
The role of virtual reality interactivity in building tourists’ memorable experiences and post-adoption intentions in the COVID-19 era32
The acceptance of augmented reality tour app for promoting film-induced tourism: the effect of celebrity involvement and personal innovativeness31
Antecedents of human-robot collaboration: theoretical extension of the technology acceptance model30
Prospects of the fourth industrial revolution for the hospitality industry: a literature review29
Exploring customers’ attitudes to the adoption of robots in tourism and hospitality27
Investigating customers’ responses to artificial intelligence chatbots in online travel agencies: the moderating role of product familiarity26
The embedded feelings in local gastronomy: a sentiment analysis of online reviews26
Understanding travellers’ reactions to robotic services: a multiple case study approach of robotic hotels25
Is virtual reality technology an effective tool for tourism destination marketing? A flow perspective24
Smart cruising: smart technology applications and their diffusion in cruise tourism24
Expected benefits with using drone food delivery services: its impacts on attitude and behavioral intentions23
Travelers’ motivations to adopt augmented reality (AR) applications in a tourism destination23
The effect of online reviews on restaurant visit intentions: applying signaling and involvement theories23
A generalizable sentiment analysis method for creating a hotel dictionary: using big data on TripAdvisor hotel reviews21
Advertising value of vlogs on destination visit intention: the mediating role of place attachment among Pakistani tourists21
Service innovation, customer satisfaction and behavioural intentions: a conceptual framework20
Using online travel agent platforms to determine factors influencing hotel guest satisfaction20
Impact of multisensory extended reality on tourism experience journey20
Technostress and the smart hospitality employee19
Revisiting the impact of VR applications on hotel bookings19
What people TikTok (Douyin) about influencer-endorsed short videos on wine? An exploration of gender and generational differences18
Social media communication and destination brand equity17
Impact of customer experience on attitude and utilization intention of a restaurant-menu curation chatbot service17
Do kiosks outperform cashiers? An S-O-R framework of restaurant ordering experiences16
An analysis of Airbnb online reviews: user experience in 16 U.S. cities16
The impact of digitalization on labor productivity evolution: evidence from China15
Consumer behavior of mobile food ordering app users during COVID-19: dining attitudes, e-satisfaction, perceived risk, and continuance intention15
Assessing restaurant review helpfulness through big data: dual-process and social influence theory15
How emotions affect restaurant digital ordering experiences: a comparison of three ordering methods15
Facing the era of smartness: constructing a framework of required technology competencies for hospitality practitioners14
Functionality and usability features of ubiquitous mobile technologies: the acceptance of interactive travel apps13
How children experience virtual reality travel: a psycho-physiological study based on flow theory13
Factors influencing Generation Y’s tourism-related social media activity: the case of Polish students13
Rise of the machines: examining the influence of professional service robots attributes on consumers’ experience13
Understanding how customers engage with social tourism websites13
Consumers’ persuasion in online food delivery systems12
Evolution of hospitality and tourism technology research from Journal of Hospitality and Tourism Technology: a computer-assisted qualitative data analysis12
The impact of consumers’ attitudes towards technology on the acceptance of hotel technology-based innovation12
Learning effectiveness of 3D virtual reality in hospitality training: a situated cognitive perspective12
Factors affecting attendees continued use of mobile event applications11
Unfolding visual characteristics of social media communication: reflections of smart tourism destinations11
Hotel virtual reality advertising: a presence-mediated model and gender effects11
Digital evolution and emerging revenue management practices: evidence from Aegean airlines distribution channels11
Evaluating the opportunities, challenges and risks of applying the blockchain technology in tourism: a Delphi study approach11
The mediation effect of marketing activities toward augmented reality: the perspective of extended customer experience10
Discovering a tourism destination with social media data: BERT-based sentiment analysis10
Effects of robot restaurants’ food quality, service quality and high-tech atmosphere perception on customers’ behavioral intentions10
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