OOIR: Observatory of International Research

Papers

(The H4-Index of Journal of Hospitality and Tourism Technology is 24. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-07-01 to 2025-07-01.)

Article	Citations
Antecedents and consequences of strategic online-reputation management: moderating effect of online tools	138
Rethinking trust in tourism apps: the moderating effect of age	77
Consumer behavior of mobile food ordering app users during COVID-19: dining attitudes, e-satisfaction, perceived risk, and continuance intention	59
What factors drive consumers’ desire to continue using food delivery apps (FDA) in Taiwan after the COVID-19 pandemic?	54
Consumer reactions to different robotic servers in theme parks	46
Open innovation solution: new model in the hospitality industry	44
“Value for money?” Exploring the consumer experience on shared accommodation platforms: evidence from online reviews in China	40
Influencing factors on the intention of sharing heritage tourism experience in social media	36
Exploring post-pandemic struggles and recoveries in the rural tourism based on Chinese situation: a perspective from the IAD framework	35
A scoping review of robotic technology in hospitality and tourism	34
Perceptions and challenges of blockchain adoption in tourism industry: a study on trust, privacy and security	34
Restaurant recommendation model using textual information to estimate consumer preference: evidence from an online restaurant platform	33
Understanding the impact of COVID-19 on consumer mobility and recovery from a distance perspective: a mobile phone data application	32
Does offline activity matter? Understanding community attachment to virtual travel communities	31
Contribution of innovation studies to the intellectual structure of the hospitality and tourism literature	31
Role of customers’ multidimensional perceived equity in the mobile food delivery industry	29
Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values	27
Predicting financial performance with intellectual capital using machine learning	27
Exploring the affordances of service robots and the effects on frontline employees in China: a qualitative research in hotels	27
The psychological premise of spatial presence in 360° virtual tours: the role of the spatial situation in first-time and repeat users	26
Exploring customers’ attitudes to the adoption of robots in tourism and hospitality	26
From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage	26
Co-creation of value in smart ecosystems: past trends and future directions in tourism literature	25
Integration of critical digital technologies into hospitality and tourism curricula: evidence from QS-ranked universities	24
When social media meets destination marketing: the mediating role of attachment to social media influencer	24

Robotic safety and hygiene attributes: visitors’ intention to receive robot-delivered hospitality services