OOIR: Observatory of International Research

Papers

(The H4-Index of Journal of Hospitality and Tourism Technology is 26. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)

Article	Citations
Understanding the role of integrated channel service attributes in restaurant customer empowerment	121
Antecedents and consequences of strategic online-reputation management: moderating effect of online tools	68
Consumer behavior of mobile food ordering app users during COVID-19: dining attitudes, e-satisfaction, perceived risk, and continuance intention	60
What factors drive consumers’ desire to continue using food delivery apps (FDA) in Taiwan after the COVID-19 pandemic?	55
Snap, share, savor: unpacking the influences behind users’ intention to share food photography at nostalgia–themed restaurants on WeChat	54
Four-stage framework of tourism decision-making in the social media era	52
Enhancing “virtual museum tour” experience with informative and design features: a neuromarketing research	49
Influencing factors on the intention of sharing heritage tourism experience in social media	48
Perceptions and challenges of blockchain adoption in tourism industry: a study on trust, privacy and security	47
The role of digital technologies in the development of cultural heritage tourism, Sheikh Safi al-Din Khanegah and shrine ensemble – registered by UNESCO	46
A scoping review of robotic technology in hospitality and tourism	46
Open innovation solution: new model in the hospitality industry	44
When the match is right: how influencer–brand–follower congruence drives travel purchase behavior	43
Artificial intelligence-generated or user-generated content: the influence of episodic future thinking on age-related pre-travel information preference	40
Understanding the impact of COVID-19 on consumer mobility and recovery from a distance perspective: a mobile phone data application	36
Humanoid service robots in hotels: consumer interactions and evaluations	34
Does offline activity matter? Understanding community attachment to virtual travel communities	33
Contribution of innovation studies to the intellectual structure of the hospitality and tourism literature	31
How the dimensions of robotic service quality shape consumer perceived value and engagement	31
Beyond the stars: predicting guest satisfaction through NLP and machine learning of hotel reviews	30
Storytelling influence: how digital narratives foster prosocial behavior in museums	30
Role of customers’ multidimensional perceived equity in the mobile food delivery industry	30
Controllable live-streaming boosts travel intentions via imagination and fantasy	29
Restaurant recommendation model using textual information to estimate consumer preference: evidence from an online restaurant platform	27
Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values	27

Restaurant daily demand prediction: modeling competition and agglomeration effects using spatial-temporal dual graph attention networks	26
Adopting med-tourism apps by foreign medical tourists in India: a behavioral reasoning theory perspective	26