OOIR: Observatory of International Research

Papers

(The H4-Index of Journal of Hospitality and Tourism Technology is 24. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
Antecedents and consequences of strategic online-reputation management: moderating effect of online tools	152
What factors drive consumers’ desire to continue using food delivery apps (FDA) in Taiwan after the COVID-19 pandemic?	85
Consumer behavior of mobile food ordering app users during COVID-19: dining attitudes, e-satisfaction, perceived risk, and continuance intention	64
“Value for money?” Exploring the consumer experience on shared accommodation platforms: evidence from online reviews in China	57
A scoping review of robotic technology in hospitality and tourism	48
Perceptions and challenges of blockchain adoption in tourism industry: a study on trust, privacy and security	45
Consumer reactions to different robotic servers in theme parks	41
Influencing factors on the intention of sharing heritage tourism experience in social media	40
Open innovation solution: new model in the hospitality industry	37
Does offline activity matter? Understanding community attachment to virtual travel communities	37
Restaurant recommendation model using textual information to estimate consumer preference: evidence from an online restaurant platform	35
Understanding the impact of COVID-19 on consumer mobility and recovery from a distance perspective: a mobile phone data application	35
Role of customers’ multidimensional perceived equity in the mobile food delivery industry	35
Contribution of innovation studies to the intellectual structure of the hospitality and tourism literature	35
Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values	34
The psychological premise of spatial presence in 360° virtual tours: the role of the spatial situation in first-time and repeat users	31
Predicting financial performance with intellectual capital using machine learning	31
Co-creation of value in smart ecosystems: past trends and future directions in tourism literature	30
When social media meets destination marketing: the mediating role of attachment to social media influencer	30
Robotic safety and hygiene attributes: visitors’ intention to receive robot-delivered hospitality services	28
An analysis of the relationship between ICT infrastructure and international tourism demand in an emerging market	28
Exploring customers’ attitudes to the adoption of robots in tourism and hospitality	28
Integration of critical digital technologies into hospitality and tourism curricula: evidence from QS-ranked universities	26
Exploring the affordances of service robots and the effects on frontline employees in China: a qualitative research in hotels	24
From user engagement to app love: Investigating the antecedents and consequences of third-party travel app usage	24