Tourism Review

Article	Citations
ChatGPT for tourism: applications, benefits and risks	118
Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in heritage tourism context	117
Metaverse tourism for sustainable tourism development: Tourism Agenda 2030	111
Antecedents and outcomes of health risk perceptions in tourism, following the COVID-19 pandemic	110
Factors influencing Chinese residents' post-pandemic outbound travel intentions: an extended theory of planned behavior model based on the perception of COVID-19	93
Urban and rural tourism under COVID-19 in China: research on the recovery measures and tourism development	91
Consumers’ adoption of artificial intelligence and robotics in hospitality and tourism sector: literature review and future research agenda	70
Modelling the crisis management and impacts of 21st century disruptive events in tourism: the case of the COVID-19 pandemic	63
Automation and artificial intelligence in hospitality and tourism	59
Smart tourism destinations: a systematic review	56
Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity	56
Minimising perceived travel risk in the aftermath of the COVID-19 pandemic to boost travel and tourism	54
Editorial: Tourism 2030 and the contribution to the sustainable development goals: the tourism review viewpoint	51
Tourists’ travel intention: revisiting the TPB model with age and perceived risk as moderator and attitude as mediator	50
The effects of COVID-19 on Andalusian tourism and aviation sector	50
Accessible tourism: a bibliometric review (2008–2020)	48
Applying knowledge, social concern and perceived risk in planned behavior theory for tourism in the Covid-19 pandemic	48
Technology acceptance before and after COVID-19: no-touch service from hotel robots	47
Tourism and carbon emissions: a bibliometric review of the last three decades: 1990–2021	44
Wellness tourism and the components of its offer system: a holistic perspective	40
Organizational resilience in hospitality family businesses during the COVID-19 pandemic: a qualitative approach	40
Travellers’ destination choice among university students in China amid COVID-19: extending the theory of planned behaviour	38
Perceived COVID-19 impacts and travel avoidance: application of protection motivation theory	36
Like, tag and share: bolstering social media marketing to improve intention to visit a nature-based tourism destination	36
COVID-19 and the airline industry: crisis management and resilience	35

Exploring the consequences of COVID-19 on tourist behaviors: perceived travel risk, animosity and intentions to travel	35
How does COVID-19 affect tourism in terms of people’s willingness to travel? Empirical evidence from China	35
Can overtourism be managed? Destination management factors affecting residents’ irritation and quality of life	34
Tourist loyalty in the metaverse: the role of immersive tourism experience and cognitive perceptions	34
Linking self-congruity, perceived quality and satisfaction to brand loyalty in a tourism destination: the moderating role of visit frequency	34
Overcoming overtourism: a review of failure	33
Smart tourism technologies towards memorable experiences for museum visitors	30
Livestreaming in tourism: What drives tourism live streamers to share their travel experiences?	30
Wellness tourism: customer-perceived value on customer engagement	30
Transformational leadership and trust in leadership impacts on employee commitment	28
Metaverse tourism and Gen-Z and Gen-Y’s motivation: “will you, or won’t you travel virtually?”	26
Travel app shopping on smartphones: understanding the success factors influencing in-app travel purchase intentions	25
Crisis information, communication strategies and customer complaint behaviours: the case of COVID-19	25
Tourist gaze and beyond: state of the art	24
Smart and sustainable hotels: Tourism Agenda 2030 perspective article	24
A dynamic model of crisis management from a stakeholder perspective: the case of COVID-19 in China	24
Virtual tourist motivation: the differences between virtual tourism and on-site tourism	23
Entrepreneurial resilience and business continuity in the tourism and hospitality industry: the role of adaptive performance and institutional orientation	23
Digital accessibility of smart cities - tourism for all and reducing inequalities: Tourism Agenda 2030	23
Dark tourism destinations: the relationships between tourists’ on-site experience, destination image and behavioural intention	23
Tour guides’ sustainable tourism practices in host-guest interactions: when Tibet meets the west	20
Identifying hidden semantic structures in Instagram data: a topic modelling comparison	20
Sustainable tourism consumer: socio-demographic, psychographic and behavioral characteristics	20
Tourism entrepreneurship in rural destinations: measuring the effects of capital configurations using the fsQCA approach	20
Hotel robots: an exploratory study of Generation Z customers in China	20
Tourism co-creation in place branding: the role of local community	19
Sustainability as a building block for tourism – future research: Tourism Agenda 2030	18
Negotiating interdisciplinary practice under the COVID-19 crisis: opportunities and challenges for tourism research	18
How to overcome the intention–behavior gap in sustainable tourism: Tourism Agenda 2030 perspective article	18
Mobile-based value co-creation: contextual factors towards customer experiences	18
Tourist scams, moral emotions and behaviors: impacts on moral emotions, dissatisfaction, revisit intention and negative word of mouth	17
eWOM, destination preference and consumer involvement – a stimulus-organism-response (SOR) lens	17
Location of Airbnb and hotels: the spatial distribution and relationships	17
The companion effect on adventure tourists’ satisfaction and subjective well-being: the moderating role of gender	17
The role of farm-to-table activities in agritourism towards sustainable development	17
Antecedents of tourists’ solo travel intentions	17
Air-travel services industry in the post-COVID-19: the GPS (Guard-Potentiate-Shape) model for crisis navigation	17
Accessible Tourism – understanding blind and vision-impaired tourists’ behaviour towards inclusion	16
Airportscape and its effect on airport sense of place and destination image perception	16
Unpacking overtourism as a discursive formation through interdiscursivity	16
Value co-destruction and negative e-WOM behavior: the mediating role of tourist citizenship	16
Online customer reviews: insights from the coffee shops industry and the moderating effect of business types	15
Orbital and sub-orbital space tourism: motivation, constraint and artificial intelligence	15
Smart working in the travel agencies and employees’ quality of life	15
The influence of immersion on tourists’ satisfaction via perceived attractiveness and happiness	15
Health tourism: behavioural intention and protection motivation theory	15
Virtual reality in tourism: adoption scepticism and resistance	14
Tourism towards healthy lives and well-being for older adults and senior citizens: Tourism Agenda 2030	14
Servant leadership and tourism businesses’ outcomes: a multiple mediation model	14
Overtourism and employment outcomes for the tourism worker: impacts to labour markets	13

Tourist behaviour change for sustainable consumption (SDG Goal12): Tourism Agenda 2030 perspective article	13
Thanatopsis and mortality mediation within “lightest” dark tourism	13
Transforming destination-based customer engagement to revisit intention through co-creation: findings from SEM and fsQCA	13
Gender as moderator of the influence of tourists’ risk perception on destination image and visit intentions	13
Rural tourism experience research: a bibliometric visualization review (1996-2021)	13
Crisis and disaster management for halal tourism: a systematic review	12
International tourists’ local African food consumption	12
How environmental emotions link to responsible consumption behavior: Tourism Agenda 2030	12
Activities, destination image, satisfaction and loyalty in a small island destination	12
Harnessing social media to understand tourist mobility: the role of information technology and big data	12
Slow tourism: the relationship between tourists’ slow food experiences and their quality of life	12
Transportation connectivity strategies and regional tourism economy - empirical analysis of 153 cities in China	12
Small- and medium-sized tourism enterprises and smart tourism: Tourism Agenda 2030 perspective article	12
Customer responses to airline companies' service failure and recovery strategies: the moderating role of service failure habit	12
Low-carbon tourism: determining domestic tourist perception from Thailand: Tourism Agenda 2030	12
Virtual reality’s impact on destination visit intentions and the moderating role of amateur photography	12
Robots in tourism and Sustainable Development Goals: Tourism Agenda 2030 perspective article	11
The effect of innovation on tourists’ revisit intention toward tourism destinations	11
Destination competitiveness since 2010: research themes, approaches, and agenda	11
Influence of artificial intelligence (AI) perception on career resilience and informal learning	11
Memorable tourism experiences, perceived value dimensions and behavioral intentions: a demographic segmentation approach	11
Stakeholders’ perception of accessible tourism implementation based on corporate sustainability and responsibility: a SEM-based investigation	11
Hotel demand forecasting: a comprehensive literature review	10
Chineseness and behavioural complexity: rethinking Chinese tourist gaze studies	10
Improved tourism demand forecasting with CIR# model: a case study of disrupted data patterns in Italy	10
Combination forecasting using multiple attribute decision making in tourism demand	10
Understanding news coverage of tourism safety: a comparative analysis of visitors and non-visitors	10
Inbound tourism – a bibliometric review of SSCI articles (1993–2021)	10
Skill-enhancing human resource practices and firm performance: the mediating role of innovativeness	10
Tourism service providers’ physical attractiveness and customers’ service quality evaluation: is warmth or competence more important?	10
The effect of COVID-19 perceptions on tourists’ attitudes, safety perceptions and destination images: moderating role of information sharing	10
Destination image: a consumer-based, big data-enabled approach	10
Adult children traveling with parents: exploring travel conflict and parents’ subjective well-being	10
Effects of AI ChatGPT on travelers’ travel decision-making	9
Metaverse customer journeys in tourism: building viable virtual worlds	9
Heritage protection and tourism income: the tourism heritage Kuznets curve	9
The role of trust in tourists’ motivation to participate in co-creation	9
Health tourism in China: a 40-year bibliometric analysis	9
Impact of religious tourism on the economic development, energy consumption and environmental degradation: evidence from the Kingdom of Saudi Arabia	9
The impacts of tourism development on income inequality: how does tourism capital investment contribute to income distribution? Tourism Agenda 2030	9
Market knowledge impacts on product and process innovation: evidence from travel agencies	9
“Double-edged sword”: the effect of cultural distance on post-disaster tourism destination recovery	9
Airline service: low-cost-carriers (LCCs) failure and passenger emotional experience	9
Agritourism experience value cocreation impact on the brand equity of rural tourism destinations in China	9
Do young women travellers really consider the risk of sexual harassment during night travel? Evening travel vs midnight travel	8
Tourism and natural disaster management: a systematic narrative review	8
Intangible cultural heritage souvenirs: image congruity and brand influence on tourists’ purchase intention	8
Green hotel selection: the effects of social learning and eco-labels	8
Modelling competitive advantage using the concepts of big data and social media to develop a sustainability strategy	8
Metaverse as a booster of tourism transformation towards virtual management strategies	8
Can tourism curb income inequality? Tourism Agenda 2030	8
Smiling for tips? Will restaurant servers’ actions affect customers’ emotional contagion and tipping behavior?	8
Red tourism in China: emotional experiences, national identity and behavioural intentions	8
Tourists’ perceptions of urban space: a computer vision approach	8
Decent work in traditional tourism destinations: Tourism Agenda 2030 perspective article	8
Gamification impact on tourists’ pro-sustainability intentions: integration of technology acceptance model (TAM) and the theory of planned behaviour (TPB)	8
Motivations and commitment to work in the hospitality industry: investigating employee psychology and responsible organizational behaviors	7
How B&B experience affects customer value cocreation under the social servicescape: an emotional psychological perspective	7
Metaversal sustainability: conceptualisation within the sustainable tourism paradigm	7
Communication for destinations’ image in crises and disasters: a review and future research agenda	7
Travel duration and the restorative effects of holiday experiences: an inverted U-shape	7
Film-induced tourism – the impact the of animation, cartoon, superhero and fantasy movies	7
Rural tourism development between community involvement and residents’ life satisfaction: Tourism Agenda 2030	7
Politics and the sustainable development goals: Tourism Agenda 2030 perspective article	7
Technological evolution in tourism: a Horizon 2050 perspective	7
Children’s dominance in family vacation decision-making (FVDM): a multi-national analysis	7
Service robots and hotel guests’ perceptions: anthropomorphism and stereotypes	7
The interplay of sensory and non-sensory factors in food tourism experiences	6
Tourism e-commerce marketing following live-streaming: consumer behavior and verification psychology	6
National traditional festival tourism and visitors’ national identity: a dual collaborative framework of cultural inheritance and inherited innovation	6
The impact of integrated marketing communications consistency on destination brand equity in times of uncertainty: the case of Croatia	6
Young peoples’ environmentally sustainable tourism attitude and responsible behavioral intention	6
Tourism metaverse from the attribution theory lens: a metaverse behavioral map and future directions	6
Tourism accessibility in protected islands: the case of the Komodo National Park, Indonesia	6
Rural tourism activities in mass tourism destinations: residents vs non-residents perspectives	6
Applying mixed methods to explore lighter and darker shades in hybrid dark tourism experiences	6
The cruise industry workforce crunch – generational changes in work values of job seekers	6
The impact of Google Trends index and encompassing tests on forecast combinations in tourism	6
Recreational scuba diving as a special form of tourism: lessons from Taiwan	6
Tourism e-commerce live streaming: the effects of live streamer authenticity on purchase intention	6

Tourism destination social responsibility and the moderating role of self-congruity	6
Transforming museums with technology and digital innovations: a scoping review of research literature	6
Tourism in Brazil: from politics, social inequality, corruption and violence towards the 2030 Brazilian tourism agenda	6
The impact of migrant workers’ inclusion on subjective well-being, organizational identification, and organizational citizenship behavior	6
Sea ferry travel: the tourists’ liminal experience on the ferry	5
Regional tourism satellite accounts: towards international comparability	5
Is your working life good? Alienation in the nexus between job characteristics and organizational citizenship behavior of hospitality frontline employees	5
Exploring digital innovation in smart tourism destinations: insights from 31 premier tourist cities in digital China	5
Local residents’ contribution to tourist experiences: a community perspective from Garmisch-Partenkirchen, Germany	5
Post-independence challenges for Caribbean tourism development: a solution-driven approach through Agenda 2030	5
The indirect distribution dilemma: assessing the financial impact of participation in Booking.com for hotels	5
Tourism value chain: synthesizing value webs to support tourism development and planning	5
From ruins to heritage tourism sites: Exploring tourists’ perceptions, evaluations and behavioral intentions toward natural disaster sites	5
Airline brand image, passenger perceived value and loyalty towards full-service and low-cost carriers	5
The accessibility of beaches for blind people and their guide dogs: accessible tourism and inclusion in Spain	5
Senior tourism: travel motivators and perceived constraints and risks for the elderly	5
Residents’ emotional responses to tourism development in Saudi Arabia	5
Behavioural intention and satisfaction levels among pilgrim tourists in South Asia	5
Does workplace incivility affect travel agency performance through innovation, organizational citizenship behaviors, and organizational commitment?	5
Tourism forecasting research: a bibliometric visualization review (1999–2022)	5
Food tourism research in India – current trends and future scope	5
Holiday travel intention in a crisis scenario: a comparative analysis of Spain's main source markets	4
Clusters or networks: interorganizational relationships influence on Brazilian hotel performance	4
Nature-inspired awe toward tourists’ environmentally responsible behavior intention	4
Repeat tourists’ perceived unfavorable changes and their effects on destination loyalty	4
Employees’ proactive customer service performance in hospitality: impacts of customer mistreatment and team performance pressure	4
Family tourists’ emotional responses at world heritage sites (WHSs): the effects of existential authenticity and interpersonal interaction	4
City brand love: destination attractiveness and memorable tourism city experiences	4
Stakeholders’ perception of the sustainability of a tourism destination: a methodological framework to find out relationships and similarity of opinions	4
Geography and location selection of multinational tourism firms: strategies for globalization	4
Attracting Gen Z workforce: the effects of organizational social media policy	4
Digital tourism research: a bibliometric visualisation review (2002–2023) and research agenda	4
Tourism competitiveness measurement. A perspective from Central America and Caribbean destinations	4
Tourism public-private partnership (PPP) projects: an exploratory-sequential approach	4
Drivers of employment effects in tourism-related sectors: the case of Mainland China	4
Tourism-led rural gentrification: impacts and residents’ perception	4
Bridging tea with tourism: empirical evidence from India and Sri Lanka	4
Hiking tourism: educating hikers through the interpretation of on-site information and predicting precautionary behavior	4
The artificial intelligence-enabled customer experience in tourism: a systematic literature review	4
Measuring the sustainability of tourist destinations based on the SDGs: the case of Algarve in Portugal: Tourism Agenda 2030	4
Effect of B&B host responses to online reviews on subsequent reviews: the moderating effects of class level	4
Impact of reputation on hospitality profitability: impact of service failure online exposure on revenue performance – evidence from the hotel industry in China	4
Art and tourism – a systematic review of the literature	4
Cultural attractiveness index for sustainable cities: Tourism Agenda 2030	4
Visiting natural disaster sites as transformational experiences	4
Stakeholders’ perceptions of competitive tourism destination: empirical evidence from Serbia	4
Tourism destination advertising: effect of storytelling and sensory stimuli on arousal and memorability	4
Tourism and regional carbon emissions: city-level evidence from China	4