Electronic Commerce Research and Applications

Article	Citations
How should we understand the digital economy in Asia? Critical assessment and research agenda	201
How the live streaming commerce viewers process the persuasive message: An ELM perspective and the moderating effect of mindfulness	124
The impact of blockchain on e-commerce: A framework for salient research topics	108
The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value	84
The dual-process model of product information and habit in influencing consumers’ purchase intention: The role of live streaming features	84
Factors influencing consumers’ continuous purchase intention on fresh food e-commerce platforms: An organic foods-centric empirical investigation	70
Why do consumers hesitate to purchase in live streaming? A perspective of interaction between participants	66
An intelligent knowledge-based chatbot for customer service	60
Antecedents of trustworthiness of social commerce platforms: A case of rural communities using multi group SEM & MCDM methods	59
Can blockchain help food supply chains with platform operations during the COVID-19 outbreak?	57
A novel POI recommendation method based on trust relationship and spatial–temporal factors	55
Online peer-to-peer lending: A review of the literature	48
Roles of consumer trust and risks on continuance intention in the sharing economy: An empirical investigation	48
Pricing and greenness investment for green products with government subsidies: When to apply blockchain technology?	44
Optimal channel and logistics service selection strategies in the e-commerce context	42
Enhancing Computational Thinking Capability of Preschool Children by Game-based Smart Toys	41
LSTM with particle Swam optimization for sales forecasting	41
Shopping with augmented reality: How wow-effect changes the equations!	39
Business models of FinTechs – Difference in similarity?	39
Ramification of information asymmetry on a green supply chain management with the cap-trade, service, and vendor-managed inventory strategies	39
What drives consumers’ purchase intention of online paid knowledge? A stimulus-organism-response perspective	38
Does gamification engage users in online shopping?	36
What and how driving consumer engagement and purchase intention in officer live streaming? A two-factor theory perspective	36
Deriving customer preferences for hotels based on aspect-level sentiment analysis of online reviews	36
Contactless channel for shopping and delivery in the context of social distancing in response to COVID-19 pandemic	36

Hierarchical attentive knowledge graph embedding for personalized recommendation	35
Neural text similarity of user reviews for improving collaborative filtering recommender systems	35
Live streaming strategy under multi-channel sales of the online retailer	35
Understanding the role of live streamers in live-streaming e-commerce	34
Building brand engagement in metaverse commerce: The role of branded non-fungible tokens (BNFTs)	34
Understanding consumer engagement with brand posts on social media: The effects of post linguistic styles	33
A hierarchical recommendation system for E-commerce using online user reviews	32
Profiling reviewers’ social network strength and predicting the “Helpfulness” of online customer reviews	31
Market expansion vs. intensified competition: Overseas supplier’s adoption of blockchain in a cross-border agricultural supply chain	29
Explaining consumer implementation intentions in mobile shopping with SEM and fsQCA: Roles of visual and technical perceptions	29
Value co-creation and co-destruction in self-service technology: A customer’s perspective	29
Optimal online channel structure for multinational firms considering live streaming shopping	28
Streamers: the new wave of digital entrepreneurship? Extant corpus and research agenda	28
The impact of recommender systems and pricing strategies on brand competition and consumer search	28
Investigating privacy concerns and trust in the digital Euro in Germany	27
Improving the reliability of the information disclosure in supply chain based on blockchain technology	27
Who is behind the message? The power of expert reviews on eWOM platforms	26
Retaining customers with in-store mobile usage experience in omni-channel retailing: The moderating effects of product information overload and alternative attractiveness	26
Understanding promotion framing effect on purchase intention of elderly mobile app consumers	25
Distributed clustering using multi-tier hierarchical overlay super-peer peer-to-peer network architecture for efficient customer segmentation	24
A systematic literature review on social commerce: Assessing the past and guiding the future	24
From e-commerce to m-commerce: An analysis of the user’s experience with different access platforms	23
Using a hybrid content-based and behaviour-based featuring approach in a parallel environment to detect fake reviews	23
The moderating role of social distancing in mobile commerce adoption	23
Should the chatbot “save itself” or “be helped by others”? The influence of service recovery types on consumer perceptions of recovery satisfaction	22
How primary and supplementary reviews affect consumer decision making? Roles of psychological and managerial mechanisms	22
A framework to measure readiness and barriers for the implementation of Industry 4.0: A case approach	21
Service quality evaluation and service improvement using online reviews: A framework combining deep learning with a hierarchical service quality model	21
Understanding the role of justice perceptions in promoting trust and behavioral intention towards ride-sharing	21
Why I give money to unknown people? An investigation of online donation and forwarding intention	21
Sales data sharing to improve product development efficiency in cross-border e-commerce	20
Fraud detection and prevention in e-commerce: A systematic literature review	19
Optimal financing strategies of a dual-channel closed-loop supply chain	19
COVID-19 ads on purchase intention of online consumer behavior as business innovation activity: A contribution to the uses and gratification theory	19
Understanding seller resistance to digital device recycling platform: An innovation resistance perspective	19
The situational nature of impulse buying on mobile platforms: A cross-temporal investigation	19
Systematic review of digital value propositions in the retail sector: New approach for digital experience study	18
The perceived surveillance of conversations through smart devices	18
Balancing consumer and business value of recommender systems: A simulation-based analysis	18
Breaking the uncertainty barrier in social commerce: The relevance of seller and customer-based signals	17
Mining multi-brand characteristics from online reviews for competitive analysis: A brand joint model using latent Dirichlet allocation	17
Is the devil in the details? Construal-level effects on perceived usefulness of online reviews for experience services	17
GC–HGNN: A global-context supported hypergraph neural network for enhancing session-based recommendation	17
Understanding music streaming services via text mining of online customer reviews	17
Color in web banner advertising: The influence of analogous and complementary colors on attitude and purchase intention	16
Risk-return modelling in the p2p lending market: Trends, gaps, recommendations and future directions	16
Bonded-warehouse or direct-mail? Logistics mode choice in a cross-border e-commerce supply chain with platform information sharing	16
Individualism, collectivism and reward crowdfunding contribution intention and behavior	16
Real-world demotivation as a predictor of continued video game playing: A study on escapism, anxiety and lack of intrinsic motivation	15
Do the rich grow richer? An empirical analysis of the Matthew effect in an online healthcare community	15

Personalized product recommendations and firm performance	15
Digital empowerment to improve the operational profitability in e-commerce supply chain	14
Can we classify cashless payment solution implementations at the country level?	14
Information effect of buy-online-and-pick-up-in-store in omnichannel retailing with store replenishment	14
Let’s get personal: Which elements elicit perceived personalization in social media advertising?	14
Third-party sellers’ product entry strategy and its sales impact on a hybrid retail platform	14
Investigating consumers’ cognitive, emotional, and behavioral engagement in social media brand pages: A natural language processing approach	14
The role of the humanisation of smart home speakers in the personalisation–privacy paradox	14
Incorporating multilevel macroeconomic variables into credit scoring for online consumer lending	14
Mapping the evolution of e-commerce research through co-word analysis: 2001–2020	13
The bright side of online recycling: Perspectives of customer’s channel preference and competition	13
Augmented reality advertising in an e-commerce model with competition	13
Online reviews and high-involvement product sales: Evidence from offline sales in the Chinese automobile industry	13
When does media multitasking induce store visit and conversion? The influence of motivational factors	13
Effect of user-generated image on review helpfulness: Perspectives from object detection	13
Optimal financing strategies with 3PL customized service in a capital-constrained supply chain	13
Understanding users’ negative emotions and continuous usage intention in short video platforms	13
Game-theoretic analysis of a two-stage dual-channel supply chain coordination in the presence of market segmentation and price discounts	13
Channel selection for retailers in platform economy under cap-and-trade policy considering different power structures	13
Emerging technology-based online scheduling for instant delivery in the O2O retail era	13
How to repair public trust effectively: Research on enterprise online public opinion crisis response	13
Competing tourism service provider introduction strategy for an online travel platform with demand information sharing	12
Interplay between quality disclosure and cross-channel free riding	12
Two-tier price membership mechanism design based on user profiles	12
Competing e-tailers’ adoption strategies of buy-online-and-return-in-store service	11
Why do consumers continue to use OTT services?	11
Strategic introduction of live-stream selling in a supply chain	11
Evaluating key antecedents and consequences of the perceived helpfulness of online consumer reviews: A South African study	11
Predicting mobile trading system discontinuance: The role of attention	11
Campaign participation prediction with deep learning	11
Voice artificial intelligence service failure and customer complaint behavior: The mediation effect of customer emotion	11
Managing the online customer experience and subsequent consumer responses across the customer journey: A review and future research agenda	10
Live streaming sales: Streamer type choice and limited sales strategy for a manufacturer	10
Optimal shipping policy in retail competition and its effect on customers	10
Investigating the relationships between influencers and their followers: Moderator of human brand of influencer (HBI) phase	10
The effects of trust and platform innovation characteristics on consumer behaviors in social commerce: A social influence perspective	10
Informational cascade, regulatory focus and purchase intention in online flash shopping	10
The hidden conversion funnel of mobile vs. desktop consumers	10
How does the value co-creation of e-commerce platform and manufacturers affect channel performance? The moderating role of innovation capability and market turbulence	10
The impacts of gamification designs on consumer purchase: A use and gratification theory perspective	10
Research on customer satisfaction of pharmaceutical e-commerce logistics service under service encounter theory	10
Pricing strategy for own shipping service of E-commerce platform using Two-sided market theory	10
Platform sharing: From reseller to marketplace	10
An investigation on trust in AI-enabled collaboration: Application of AI-Driven chatbot in accommodation-based sharing economy	10
Selling goods on e-commerce platforms: The impact of scarcity messages	10
Discourage or encourage? An online manufacture’s response to competing product introduction under physical showroom cooperation	9
The effect of review content richness on product review helpfulness: The moderating role of rating inconsistency	9
Platform advertising and targeted promotion: Paid or free?	9
Toward better purchase decision-performance: Linking person-environment fit to explorative and exploitative use of branded applications	9
Coupon strategies for competitive products in an omnichannel supply chain	9
Exploiting limited players’ behavioral data to predict churn in gamification	9
Understanding consumers’ continuance intention toward recommendation vlogs: An exploration based on the dual-congruity theory and expectation-confirmation theory	9
Closed or open platform? the nature of platform and a qualitative comparative analysis of the performance effect of platform openness	9
Dual-channel supply chain coordination with online reviews	9
Survival of e-commerce entrepreneurs: The importance of brick-and-click and internationalization strategies	9
Applying hybrid machine learning algorithms to assess customer risk-adjusted revenue in the financial industry	9
ImprovedGCN: An efficient and accurate recommendation system employing lightweight graph convolutional networks in social media	8
Peer privacy protection motivation and action on social networking sites: Privacy self-efficacy and information security as moderators	8
Unlocking the impact of brand engagement in the metaverse on Real-World purchase intentions: Analyzing Pre-Adoption behavior in a futuristic technology platform	8
A moderating – mediating model of the urge to buy impulsively in social commerce live-streaming	8
Emerging technologies in e-commerce operations and supply chain management	8
Be a good speaker in livestream shopping: A speech act theory perspective	8
Determinants of trust and purchase intention in social commerce: Perceived price fairness and trust disposition as moderators	8
The launch of new products: New technology driven firm-user interactions with key opinion leaders for single and multiple interactions	8
Does consumers’ involvement in e-commerce last-mile delivery change after COVID-19? An investigation on behavioural change, maintenance and habit formation	7
Learning bilingual sentiment lexicon for online reviews	7
Too few, too many, just right: Creating the necessary number of segments for large online customer populations	7
Livestreaming as the next frontier of e-commerce: A bibliometric analysis and future research agenda	7
Enhancing long tail item recommendation in collaborative filtering: An econophysics-inspired approach	7
Live streaming channel strategy of an online retailer in a supply chain	7
A novel textual data augmentation method for identifying comparative text from user-generated content	7
Understanding the continuous usage of mobile payment integrated into social media platform: The case of WeChat Pay	7
Predicting l-CrossSold products using connected components: A clustering-based recommendation system	7
How to alleviate social loafing in online brand communities: The roles of community support and commitment	6
Modeling and prediction of human negotiation behavior in human-computer negotiation	6
Food culture and online rating behavior	6
Do facial images matter? Understanding the role of private information disclosure in crowdfunding markets	6
Keyword targeting optimization in sponsored search advertising: Combining selection and matching	6
The role of chatbots’ human-like characteristics in online shopping	6
An order allocation methodology based on customer repurchase motivation drivers using blockchain technology	6

Which goods are most likely to be subject to click farming? An evidence from the Taobao platform	6
Categorizing affective response of customer with novel explainable clustering algorithm: The case study of Amazon reviews	6
Benefits or harms? The effect of online review manipulation on sales	6
Measuring the service quality of governmental sites: Development and validation of the e-Government service quality (EGSQUAL) scale	6
Agency selling or reselling? Online selling format selection in the presence of customer strategic behavior	6
Rating prediction of recommended item based on review deep learning and rating probability matrix factorization	6
Incorporating textual reviews in the learning of latent factors for recommender systems	6
Leveling up advertising literacy! Investigating the cognitive and motivational effectiveness of a digital game for learning aimed at improving children’s advertising literacy	6
Effect of service factors and buy-online-pick-up-in-store strategies through an omnichannel system under an agricultural supply chain management	6
Dynamic pricing vs. pre-announced pricing in supply chain with consumer heterogeneity	6
Procurement competition in the presence of IoT-enabled B2B E-commerce	6
Online recommendation based on incremental-input self-organizing map	6
Financial distress prediction using the Q&A text of online interactive platforms	5
Pricing of crowdfunding products with strategic consumers and online reviews	5
Affinity and foreign users’ perception about Chinese mobile apps: An integrated view of affective contagion and value-based perspectives	5
Understanding organizational reputation formation in mobile commerce	5
Are Search Engines Biased? Detecting and Reducing Bias using Meta Search Engines	5
MuST: An interpretable multidimensional strain theory model for corporate misreporting prediction	5
Strategic manipulation of online information in duopolies: Inducing fight-back?	5
Sharing benefits? The disparate impact of home-sharing platform on industrial and social development	5
Spatiotemporal representation learning for rescue route selection: An optimized regularization based method	5
Price and advertising competition in an online marketplace: The tradeoff between quality and cost	5
An empirical investigation into social and platform endorsement of user-generated content in the online Q&A community	5
Online property brokerage platform and prices of second-hand houses: Evidence from Lianjia’s entry	5
Private or not? The categorical differences in mobile users’ privacy decision-making	5
An integrated model of prosocial crowdfunding decision: Three utility components and three informational cues	5
Should subscription-revenue internet content providers adopt sponsored data plans by mobile telecom carriers in duopoly market?	5
Privacy concerns and self-efficacy in e-commerce: Testing an extended APCO model in a prototypical EU country	5
Understanding consumer herding behavior in online purchases and its implications for online retailers and marketers	5
Explainable multi-task convolutional neural network framework for electronic petition tag recommendation	5
AI and human broadcasters: Relative impact on consumer engagement in live streaming commerce	5
Information vulnerability in facial recognition payment: An explanation of technology threat avoidance and information boundary theory	5
Management of social selling and B2B customer-brand engagement: Is direct selling on social media good for your brand and relationships?	4
ClustPTF: Clustering-based parallel tensor factorization for the diverse multi-criteria recommendation	4
An empirical analysis of consumer-unfriendly E-commerce terms of service agreements: Implications for customer satisfaction and business survival	4
When showrooming is not a threat: Uncovering opportunities for showroomer retention	4
An orthogonal-space-learning-based method for selecting semantically helpful reviews	4
Learning-by-doing in non-homogeneous tasks: An empirical study of content creator performance on a music streaming platform	4
Human-machine hybrid prediction market: A promising sales forecasting solution for E-commerce enterprises	4
Strategic adoption of the recommender system under online retailer competition and consumer search	4
Perceived uncertainty and switching intention on e-commerce platforms: The moderating role of usage habit	4
Compensation and pricing strategies in cloud service SLAs: Considering participants’ risk attitudes and consumer quality perception	4
Strategic selling agreement and information management under leakage in an e-commerce supply chain	4
Optimal channel strategy for an e-seller: Whether and when to introduce live streaming?	4
Restoring the buyer–seller relationship through online return shipping: The role of return shipping method and return shipping fee	4
Effects of pricing schemes and platform types on platform-based logistics services	4
Better to hear all parties: Understanding the impact of homophily in online financial discussion	4
Not all qualities are equal: Moderating role of online shopper conscientiousness in quality evaluation	4
How can we learn from a borrower’s online behaviors? The signal effect of a borrower’s platform involvement on its credit risk	4
Optimal piracy control and pricing strategies considering quality degradation: The effects of policy instruments	4
The effects of customer online reviews on sales performance: The role of mobile phone’s quality characteristics	4
Operation decision model in a platform ecosystem for car-sharing service	4
Detecting multiple seller collusive shill bidding	4
TeSP-TMF: A temporal-aware personalized POI recommendation approach based on potential preferences and grey relational analysis	4
Optimal remanufacturing strategy in the presence of consumer reviews	4
The interaction effect of online composite reviews and time pressure on information persuasiveness: A heuristic-systematic perspective	4