Electronic Commerce Research and Applications

Article	Citations
Editorial Board	148
Editorial Board	147
Digital nudging in e-commerce: empowering behavioral science with data science	140
Whom to benefit? Competing platforms’ strategic investment in recommender systems	96
Understanding social commerce adoption in agriculture: a systematic literature review	95
A systematic literature review on social commerce: Assessing the past and guiding the future	90
From e-commerce to m-commerce: An analysis of the user’s experience with different access platforms	81
Expert or partner: The matching effect of AI chatbot roles in different service contexts	78
Understanding virtual agents’ service quality in the context of customer service: A fit-viability perspective	71
Measuring the service quality of governmental sites: Development and validation of the e-Government service quality (EGSQUAL) scale	71
Effects of pricing schemes and platform types on platform-based logistics services	69
Solving the green reverse logistics problem in e-commerce using a reinforcement learning based genetic algorithm	68
Understanding and forecasting consumer sequential multiscreen viewing behavior	68
How signal intensity of altruistic and strategic motivation affects crowdfunding performance? Matching among funders and platform types	66
MuST: An interpretable multidimensional strain theory model for corporate misreporting prediction	61
Antecedents of users’ switching intention to Central Bank Digital Currency: A push-pull-mooring model perspective	60
IntentRec: Incorporating latent user intent via contrastive alignment for sequential recommendation	60
Live streaming channel strategy of an online retailer in a supply chain	51
Effect of service factors and buy-online-pick-up-in-store strategies through an omnichannel system under an agricultural supply chain management	51
Impact of viewer-streamer-content congruence on users’ behavioral intention in virtual streaming: The moderating effect of role-playing	49
E-servicescape and customer equity based customer loyalty model for digital services	47
Gamification on digital platform: A meta-analysis of affordance on behavior from value perspective	46
Editorial Board	45
The effect of exploratory behaviour on online shopping stickiness: the role of enjoyment and satiation	44
Editorial Board	44

Forgiveness catalyst or risk amplifier? The impact of AI customer service anthropomorphism on consumers’ forgiveness willingness	43
Understanding the knowledge sharing behaviors in social Commerce: Affordances, coactive vicarious Learning, and need for cognitive closure	41
Why do consumers continue to use OTT services?	39
LIO-PAY: Sustainable low-cost offline payment solution	39
Operation decision model in a platform ecosystem for car-sharing service	39
Consumer purchase intention during brand crisis: A study on intangible cultural heritage brands in the context of e-commerce live streaming	39
Livestreaming sales strategy considering valuation correlation and influence effect	38
You are worth my tipping: Why do people voluntarily pay for User-Generated-Content on social media platforms?	38
Editorial Board	38
Let’s get personal: Which elements elicit perceived personalization in social media advertising?	37
ImprovedGCN: An efficient and accurate recommendation system employing lightweight graph convolutional networks in social media	37
Speaking to the viewer’s heart: A study on the emotional impact of review video narration	37
A multi-depot vehicle routing optimization model for quick commerce last-mile delivery	36
A comparative study of various recommendation algorithms based on E-commerce big data	35
The power of C2C interactions: Effect of customer responses to online reviews on subsequent ratings	34
DP-SGD-global-adapt-V2-S: Triad improvements of privacy, accuracy and fairness via step decay noise multiplier and step decay upper clipping threshold	34
Pricing leadership and strategic channel choice in instant retail: The role of delivery timeliness and profit allocation	34
Corrigendum to “A dynamic data driven-based semi-distributed reputation mechanism in unknown networks” [Electron. Commer. Res. Appl. 14 (2015) 532–541]	34
Editorial Board	32
Antecedents of trustworthiness of social commerce platforms: A case of rural communities using multi group SEM & MCDM methods	30
Mapping the evolution of e-commerce research through co-word analysis: 2001–2020	30
The coherent two-phased process from sold online to redemption offline on an online daily-deal platform	30
Impact of mobile device usage and temporal distance on consumer post-consumption evaluations: Evidence from TripAdvisor	29
Welfare promoter or profit obstructor? The role of return-freight insurance in online retailing	29
Effect of user-generated image on review helpfulness: Perspectives from object detection	28
Feature selection for Turkish Crowdfunding projects with using filtering and wrapping methods	28
Understanding digital-native satisfaction in Q-commerce–enabled fashion retail: a mixed-methods study	28
Critical success factors in the FinTech World: A stage model	28
Users’ processing of online marketplace listings for high and low involvement goods	27
Identifying and prioritizing the critical quality attributes for business-to-business cross-border electronic commerce platforms	26
Improving supply chain efficiency with geometric progression export policy and carbon emission mitigation: A comparative analysis of VMI-CS and conventional models	26
Subjective variability of the “just-right feeling”: Effectiveness of social media advertising design	26
Follow the money: Techniques for pricing rewards in crowdfunding projects	26
The Little Bid More, the Merrier? Quantifying the Effects of Filler-Item Recommendations in Contingent Free Shipping	25
A tale of stores and screens: Unveiling consumer behaviour in omnichannel retailing through the lens of behavioural reasoning	25
Monetizing digital content: fixed price or pay-as-you-wish?	24
The AI live streaming strategies of manufacturers in a co-opetition supply chain	24
Live streaming strategy under multi-channel sales of the online retailer	23
Building brand engagement in metaverse commerce: The role of branded non-fungible tokens (BNFTs)	23
The launch of new products: New technology driven firm-user interactions with key opinion leaders for single and multiple interactions	22
Strategies for online game publishers to counter third-party cheats	22
Collaboration or Encroachment? The Content Provider’s Strategic Content Provision Strategy	22
Editorial Board	22
GTR: An explainable Graph Topic-aware Recommender for scholarly document	21
Logistics service sharing of sellers on an e-commerce platform considering the behaviour of carbon emission pooling	21
Dynamic pricing vs. pre-announced pricing in supply chain with consumer heterogeneity	21
Super app on demand: Exploring the impact of service synergy on willingness to use a new service	21
Human-machine hybrid prediction market: A promising sales forecasting solution for E-commerce enterprises	21
CDR-ULPT:Cross-domain recommendation for e-commerce using user-level preferences transfer network	20
Emerging technologies in e-commerce operations and supply chain management	20

Information technology affordances in online social commerce: conceptual development and empirical examination	20
Graphic or short video? The influence mechanism of UGC types on consumers' purchase intention—Take Xiaohongshu as an example	20
An AI-enabled multimodal framework for preference prediction in immersive VR shopping using cross-modal attention and domain adaptation	20
Destination evangelism and engagement: Investigation from social media-based travel community	20
AI or manual customer service? Post-sale customer service strategy of EPSC considering consumers’ return behavior under different CRI modes	19
Decision-making and coordination of live commerce supply chain considering dynamic viewership: The role of live streamer	19
What influences Generation Y consumers’ NFT purchase intentions? An extended theory of consumption values perspective on digital collectables	19
Uncovering financial statement fraud detection with multi-modal positive-unlabeled contrastive learning	18
Learning-by-doing in non-homogeneous tasks: An empirical study of content creator performance on a music streaming platform	18
Should the chatbot “save itself” or “be helped by others”? The influence of service recovery types on consumer perceptions of recovery satisfaction	18
Optimal livestream selling strategy with buy-online-and-return-in-store	18
What and how driving consumer engagement and purchase intention in officer live streaming? A two-factor theory perspective	18
Decoding ambivalence: The potential of cue-based design for Customer Facing Technologies	17
Beyond Kano: data-driven redefinition of quality attributes	17
Comprehensive examination of the bright and dark sides of generative AI services: A mixed-methods approach	17
Hybridized model selection with Gifi system for categorical data using the genetic algorithm and information complexity	17
Speculation or collection? The impact of owner and item characteristics on polarized price premium in metaverse resale markets	17
Insurance policy and pricing decisions in online food delivery market with consumer ratings	16
Editorial Board	16
Decentralized autonomous organizations in e-commerce supply chains: A bayesian method to barrier identification and interrelationship mapping	16
Social media or online shopping websites: Will/how platforms influence eWOM effectiveness	16
How does apology matter? Responding to negative customer reviews on online-to-offline platforms	16
Online promotion cooling? The influence mechanism of consumer loyalty in classic large-scale online social promotions	16
Product Customization Schemes and Value Co-Creation with Platform-Driven C2M Model	16
Disentangling consumers’ negative reactions to impulse buying in the context of in-app purchase: Insights from the affect-behavior-cognition model	15
Should I persuade you to buy or dissuade you from buying? The impact of virtual influencers’ language styles on purchase intention	15
Unveiling the influence of streamer characteristics on sales performance in live streaming commerce	15
Personalize it, no return: Nudging online consumers towards product personalization that makes the product non-returnable with herd instinct and regret nudges	15
Service and pricing strategy based on AI-as-a-service: The value of fine-tuning service	15
Consumer private data collection strategies for AI-enabled products	15
Live streaming product display or social interaction: How do they influence consumer intention and behavior? A heuristic-systematic perspective	14
The effects of customer online reviews on sales performance: The role of mobile phone’s quality characteristics	14
Fraud detection and prevention in e-commerce: A systematic literature review	14
Quality effort strategies of video service supply chain considering fans preference and data-driven marketing under derived demand	14
Turning laughs into buys: The influence of meme marketing on consumer purchase intentions in e-commerce using media richness theory	14
Evaluating the triple compensation for counterfeits policy: mitigating deceptive advertising in live-streaming selling	14
Mapping the terrain of social and livestream commerce research through the affordance lens: A bibliometric review and research agenda	14
The merits of the pre-owned strategy: Price competition in multichannel digital goods distribution	14
HeteLFX: Heterogeneous recommendation with latent feature extraction	13
Exploring online celebrities and reviews simultaneously- the role of their consistency in different product types	13
An order allocation methodology based on customer repurchase motivation drivers using blockchain technology	13
Pricing strategy for co-created products in platform-based consumer innovation	13
Decentralizing components of electronic markets to prevent gatekeeping and manipulation	13
Is in-store mobile usage a toxic to customer purchase? A multigroup analysis of customer type	13
Hidden power: Impact of the “snippet” on online consumer engagement	13
Editorial Board	13
Is cute AI more forgivable? The impact of informal language styles and relationship norms of conversational agents on service recovery	13
Detecting review manipulation from behavior deviation: A deep learning approach	13
The effect of video highlights on the intention to give free virtual gifts	13
When does media multitasking induce store visit and conversion? The influence of motivational factors	12
Ensemble learning with dynamic weighting for response modeling in direct marketing	12
Effects of the green manufacturer’s distribution channel selection on green dilemma: Reselling, direct selling, or agency selling?	12
Context-adaptive Graph Neural Networks for Next POI recommendation	12
Corrigendum to “The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived va	12
How to enhance consumers’ purchase intention in live commerce? An affordance perspective and the moderating role of age	12
Live streaming sales: Streamer type choice and limited sales strategy for a manufacturer	12
Online job vacancy attractiveness: Increasing views, reactions and conversions	12
Investigating antecedents of brand value co-creation behaviors in social media based brand communities	12
Retailer’s optimal pricing decisions when offering installment in the presence of P2P market	12
Optimal financing strategies in a financially distressed online supply chain with an imperfect credit rating supplier	11
Editorial Board	11
The impact of online medical team participation on physicians’ individual online service	11
Editorial Board	11
Detecting fraudulent entities in e-commerce transaction networks via cross-view contrastive graph learning	11
Spatial CRM and location strategy: E-commerce solutions in the furniture industry. Case of IKEA pick-up points in Poland	11
Editorial Board	10
Accommodative or defensive? Understanding impacts of differentiated managerial response strategies on online review helpfulness	10
Learning unknown private valuation in Generalized Second Price position auction	10
Carbon emission reduction and channel development strategies under government subsidy and retailers’ fairness concerns	10
Mentor or partner: Matching effect of para-social interaction and product type on purchase intention in live-streaming commerce	10
Impact of logistics delivery performance on consumers’ future purchase behavior: Evidence from an e-commerce platform in China	10
The roles of user interface design and uncertainty avoidance in B2C ecommerce success: Using evidence from three national cultures	10
Online reviews and high-involvement product sales: Evidence from offline sales in the Chinese automobile industry	10
Competing or serving? platform role frames and third-party sellers’ pricing responses	10
A graph neural network approach to detect original review spammers of astroturfing campaigns	10
A scalable framework for ranking integration in large-scale online reviews: Integrating clustering and multi-attribute decision-making	10
When emotions become (in-) appropriate: How social-contextual factors moderate the effect of emotional expressions on investment decisions in reward-based crowdfunding	9
Explainable multi-task convolutional neural network framework for electronic petition tag recommendation	9
How perceived justice leads to stickiness to short-term rental platforms: Unveiling the effect of relationship commitment and trust	9
Selling mode choice with logistics service: Reselling or online marketplace?	9

Platform advertising and targeted promotion: Paid or free?	9
Explainable fashion compatibility Prediction: An Attribute-Augmented neural framework	9
Framework for E-commerce Warehouse Site Selection Evaluation: The Impact of Consumer Repurchase Intention	9
Balancing consumer and business value of recommender systems: A simulation-based analysis	9
What makes a review helpful? A multimodal prediction model in e-commerce	9
Optimal online channel structure for multinational firms considering live streaming shopping	9
When showrooming is not a threat: Uncovering opportunities for showroomer retention	9
The influence of virtual streamer on purchase intention: The moderated mediating effect of message strategy and live-streaming environment	9
An anticipatory shipping system for online retailers via mining customer behavior in large e-commerce promotion	8
Editorial Board	8
Nudges in email marketing campaigns: The role of the authority principle and time-sensitive dynamics	8
Understanding the continuous usage of mobile payment integrated into social media platform: The case of WeChat Pay	8
Channel selection for retailers in platform economy under cap-and-trade policy considering different power structures	8
The effects of physician’s brand positioning on diagnostic dispensing continuity and cross-provincial healthcare flow: Evidence from an online traditional Chinese medicine community	8
Exploring the efficiency optimization of channel integration in retail enterprises – Based on the perspective of path selection	8
Enhancing consumer perceptions and experiences through hybrid-based interfaces in virtual environments	8
Drivers of the VR technologies user behaviour in e-commerce during the COVID-19 pandemic	8
Examining the interplay of affect and cognition in online information disclosure in E-commerce: insights from two empirical studies	8
The thrust and drag forces affecting norm violation in live streaming eCommerce	8
Understanding consumer herding behavior in online purchases and its implications for online retailers and marketers	8
Attention allocation to customer feedback: Absorbing knowledge for digital innovation in management responses	8
Live streaming selling strategies of online retailers with spillover effects	7
Joint friend and item recommendation based on multidimensional feature reciprocal interaction in social e-commerce	7
Beyond consent: how trust, privacy assurance, and rewards shape consumer data sharing	7
Transparent prediction of financial analyst recommendation quality using generalized additive model	7
The moderating role of e-lifestyle on disclosure intention in mobile banking: A privacy calculus perspective	7
Whether and how to adopt live streaming Selling: A perspective on interaction value creation	7
Promoting or inhibiting? The impact of the information cocoon on customer stickiness in e-commerce platforms: The moderating role of decision-making style	7
Be a good speaker in livestream shopping: A speech act theory perspective	7
Mitigating domain adaptation and cold start challenges in cross-domain recommender systems using generative adversarial network model	7
Does consumers’ involvement in e-commerce last-mile delivery change after COVID-19? An investigation on behavioural change, maintenance and habit formation	7
Digitally-enabled antecedents of trust, repurchase intention and the impact of blockchain traceability labels	7
The value of membership service sharing in the e-commerce marketplace	7
Content-sharing platforms’ copyright protection strategies with non-fungible tokens	7
Research on value creation path of logistics platform under the background of digital ecosystem: Based on SEM and fsQCA methods	7
Brand spillover and information disclosure in the presence of a co-opetitive supplier	7
Unlocking the impact of brand engagement in the metaverse on Real-World purchase intentions: Analyzing Pre-Adoption behavior in a futuristic technology platform	6
Editorial Board	6
Informational cascade, regulatory focus and purchase intention in online flash shopping	6
Information vulnerability in facial recognition payment: An explanation of technology threat avoidance and information boundary theory	6
Bridging artificial intelligence-based services and online impulse buying in E-retailing context	6
How can we learn from a borrower’s online behaviors? The signal effect of a borrower’s platform involvement on its credit risk	6
The interactions between online platform’s store brand introduction and manufacturer’s innovation strategies: Reselling vs. agency modes	6
From knowledge tracing to preference tracing: Capturing dynamic user preferences for personalized recommendation	6
On bridging consumer health search across languages using cross-lingual word space	5
From reviews to product titles: How to nudge consumer purchase decisions	5
Modulating your speech rate: The effect of speech rate on crowdfunding performance	5
What to recommend is when to recommend: Modeling multi-granularity repurchase cycles	5
Improved negative sampling method in collaborative filtering recommendation based on Generative adversarial network	5
Privacy protection investment decisions of e-commerce platforms under mean-variance preferences	5
Why do consumers hesitate to purchase in live streaming? A perspective of interaction between participants	5
Editorial Board	5
Power of visuals: The impact of user-generated image richness on the helpfulness of online reviews	5
Promote or prevent manufacturer encroachment? The strategic role of selling format under asymmetric demand information	5
Enhancing consumer engagement in virtual shopping: The role of social presence in shaping switching intentions	5
Understanding consumers’ continuance intention toward recommendation vlogs: An exploration based on the dual-congruity theory and expectation-confirmation theory	5
How retailers can gain more profitability driven by digital technology: Live streaming promotion and blockchain technology traceability?	5
Digital empowerment to improve the operational profitability in e-commerce supply chain	5
An empirical analysis of the impacts of live chat social interactions in live streaming commerce: A topic modeling approach	5
Graph-based bootstrapped latent recommendation model	5
Voice artificial intelligence service failure and customer complaint behavior: The mediation effect of customer emotion	5
Editorial Board	5
Integrating customer preferences into operational decision-making for prioritizing emerging technologies in last-mile delivery	5