Electronic Commerce Research and Applications

Article	Citations
Whom to benefit? Competing platforms’ strategic investment in recommender systems	169
Competing tourism service provider introduction strategy for an online travel platform with demand information sharing	130
Viral marketing strategies with dual incentives	109
Editorial Board	109
Editorial Board	91
Risk-return modelling in the p2p lending market: Trends, gaps, recommendations and future directions	90
Contactless channel for shopping and delivery in the context of social distancing in response to COVID-19 pandemic	83
Expert or partner: The matching effect of AI chatbot roles in different service contexts	77
From e-commerce to m-commerce: An analysis of the user’s experience with different access platforms	70
Understanding virtual agents’ service quality in the context of customer service: A fit-viability perspective	67
Measuring the service quality of governmental sites: Development and validation of the e-Government service quality (EGSQUAL) scale	66
A systematic literature review on social commerce: Assessing the past and guiding the future	64
Online peer-to-peer lending: A review of the literature	62
Do the rich grow richer? An empirical analysis of the Matthew effect in an online healthcare community	59
Antecedents of users’ switching intention to Central Bank Digital Currency: A push-pull-mooring model perspective	59
Impact of viewer-streamer-content congruence on users’ behavioral intention in virtual streaming: The moderating effect of role-playing	55
Solving the green reverse logistics problem in e-commerce using a reinforcement learning based genetic algorithm	55
MuST: An interpretable multidimensional strain theory model for corporate misreporting prediction	54
Understanding and forecasting consumer sequential multiscreen viewing behavior	53
Effects of pricing schemes and platform types on platform-based logistics services	52
Live streaming channel strategy of an online retailer in a supply chain	51
Effect of service factors and buy-online-pick-up-in-store strategies through an omnichannel system under an agricultural supply chain management	51
Operation decision model in a platform ecosystem for car-sharing service	50
Why do consumers continue to use OTT services?	50
Editorial Board	46

Optimal financing strategies with 3PL customized service in a capital-constrained supply chain	46
Gamification on digital platform: A meta-analysis of affordance on behavior from value perspective	46
E-servicescape and customer equity based customer loyalty model for digital services	42
Editorial Board	41
The role of the humanisation of smart home speakers in the personalisation–privacy paradox	41
Shopping with augmented reality: How wow-effect changes the equations!	40
LIO-PAY: Sustainable low-cost offline payment solution	39
How to alleviate social loafing in online brand communities: The roles of community support and commitment	38
ImprovedGCN: An efficient and accurate recommendation system employing lightweight graph convolutional networks in social media	37
A comparative study of various recommendation algorithms based on E-commerce big data	37
Rating prediction of recommended item based on review deep learning and rating probability matrix factorization	35
Livestreaming sales strategy considering valuation correlation and influence effect	35
You are worth my tipping: Why do people voluntarily pay for User-Generated-Content on social media platforms?	35
An investigation on trust in AI-enabled collaboration: Application of AI-Driven chatbot in accommodation-based sharing economy	34
Let’s get personal: Which elements elicit perceived personalization in social media advertising?	33
Users’ processing of online marketplace listings for high and low involvement goods	32
Platform sharing: From reseller to marketplace	30
Critical success factors in the FinTech World: A stage model	29
Impact of mobile device usage and temporal distance on consumer post-consumption evaluations: Evidence from TripAdvisor	29
Pricing and greenness investment for green products with government subsidies: When to apply blockchain technology?	28
DP-SGD-global-adapt-V2-S: Triad improvements of privacy, accuracy and fairness via step decay noise multiplier and step decay upper clipping threshold	28
An intelligent knowledge-based chatbot for customer service	28
Welfare promoter or profit obstructor? The role of return-freight insurance in online retailing	27
Mapping the evolution of e-commerce research through co-word analysis: 2001–2020	26
Management of social selling and B2B customer-brand engagement: Is direct selling on social media good for your brand and relationships?	25
Antecedents of trustworthiness of social commerce platforms: A case of rural communities using multi group SEM & MCDM methods	25
The power of C2C interactions: Effect of customer responses to online reviews on subsequent ratings	25
Effect of user-generated image on review helpfulness: Perspectives from object detection	25
The Little Bid More, the Merrier? Quantifying the Effects of Filler-Item Recommendations in Contingent Free Shipping	24
Why I give money to unknown people? An investigation of online donation and forwarding intention	24
Competing e-tailers’ adoption strategies of buy-online-and-return-in-store service	24
Feature selection for Turkish Crowdfunding projects with using filtering and wrapping methods	24
Follow the money: Techniques for pricing rewards in crowdfunding projects	23
Identifying and prioritizing the critical quality attributes for business-to-business cross-border electronic commerce platforms	23
A tale of stores and screens: Unveiling consumer behaviour in omnichannel retailing through the lens of behavioural reasoning	22
Investigating consumers’ cognitive, emotional, and behavioral engagement in social media brand pages: A natural language processing approach	22
Subjective variability of the “just-right feeling”: Effectiveness of social media advertising design	21
Building brand engagement in metaverse commerce: The role of branded non-fungible tokens (BNFTs)	21
Live streaming strategy under multi-channel sales of the online retailer	21
Understanding music streaming services via text mining of online customer reviews	20
GTR: An explainable Graph Topic-aware Recommender for scholarly document	20
Human-machine hybrid prediction market: A promising sales forecasting solution for E-commerce enterprises	20
Super app on demand: Exploring the impact of service synergy on willingness to use a new service	20
Editorial Board	20
Editorial Board	20
Strategies for online game publishers to counter third-party cheats	20
Collaboration or Encroachment? The Content Provider’s Strategic Content Provision Strategy	20
Not all qualities are equal: Moderating role of online shopper conscientiousness in quality evaluation	20
Dynamic pricing vs. pre-announced pricing in supply chain with consumer heterogeneity	20
Personalized product recommendations and firm performance	19

Logistics service sharing of sellers on an e-commerce platform considering the behaviour of carbon emission pooling	19
Explaining consumer implementation intentions in mobile shopping with SEM and fsQCA: Roles of visual and technical perceptions	19
CDR-ULPT:Cross-domain recommendation for e-commerce using user-level preferences transfer network	19
Learning-by-doing in non-homogeneous tasks: An empirical study of content creator performance on a music streaming platform	18
Graphic or short video? The influence mechanism of UGC types on consumers' purchase intention—Take Xiaohongshu as an example	18
Hybridized model selection with Gifi system for categorical data using the genetic algorithm and information complexity	18
Emerging technology-based online scheduling for instant delivery in the O2O retail era	18
Emerging technologies in e-commerce operations and supply chain management	18
Destination evangelism and engagement: Investigation from social media-based travel community	18
The launch of new products: New technology driven firm-user interactions with key opinion leaders for single and multiple interactions	18
Editorial Board	17
Real-world demotivation as a predictor of continued video game playing: A study on escapism, anxiety and lack of intrinsic motivation	17
Comprehensive examination of the bright and dark sides of generative AI services: A mixed-methods approach	17
What and how driving consumer engagement and purchase intention in officer live streaming? A two-factor theory perspective	17
Optimal livestream selling strategy with buy-online-and-return-in-store	17
Online promotion cooling? The influence mechanism of consumer loyalty in classic large-scale online social promotions	17
Should the chatbot “save itself” or “be helped by others”? The influence of service recovery types on consumer perceptions of recovery satisfaction	17
Factors influencing consumers’ continuous purchase intention on fresh food e-commerce platforms: An organic foods-centric empirical investigation	17
Navigating in online stores: The effect of the primary navigation on consumers’ response—A study based on the apparel e-retailer	16
Which goods are most likely to be subject to click farming? An evidence from the Taobao platform	16
Disentangling consumers’ negative reactions to impulse buying in the context of in-app purchase: Insights from the affect-behavior-cognition model	16
Consumer private data collection strategies for AI-enabled products	16
Restoring the buyer–seller relationship through online return shipping: The role of return shipping method and return shipping fee	15
Decoding ambivalence: The potential of cue-based design for Customer Facing Technologies	15
Social media or online shopping websites: Will/how platforms influence eWOM effectiveness	15
Modeling and prediction of human negotiation behavior in human-computer negotiation	15
Product Customization Schemes and Value Co-Creation with Platform-Driven C2M Model	15
Insurance policy and pricing decisions in online food delivery market with consumer ratings	14
How does apology matter? Responding to negative customer reviews on online-to-offline platforms	14
Business analytics for social goods	13
Fraud detection and prevention in e-commerce: A systematic literature review	13
Live streaming product display or social interaction: How do they influence consumer intention and behavior? A heuristic-systematic perspective	13
The bright side of online recycling: Perspectives of customer’s channel preference and competition	13
How to repair public trust effectively: Research on enterprise online public opinion crisis response	13
The impact of recommender systems and pricing strategies on brand competition and consumer search	13
COVID-19 ads on purchase intention of online consumer behavior as business innovation activity: A contribution to the uses and gratification theory	13
Color in web banner advertising: The influence of analogous and complementary colors on attitude and purchase intention	13
Quality effort strategies of video service supply chain considering fans preference and data-driven marketing under derived demand	13
Discourage or encourage? An online manufacture’s response to competing product introduction under physical showroom cooperation	13
Mapping the terrain of social and livestream commerce research through the affordance lens: A bibliometric review and research agenda	13
The effects of customer online reviews on sales performance: The role of mobile phone’s quality characteristics	13
The merits of the pre-owned strategy: Price competition in multichannel digital goods distribution	13
Exploring online celebrities and reviews simultaneously- the role of their consistency in different product types	12
Hidden power: Impact of the “snippet” on online consumer engagement	12
Is in-store mobile usage a toxic to customer purchase? A multigroup analysis of customer type	12
Decentralizing components of electronic markets to prevent gatekeeping and manipulation	12
The effect of video highlights on the intention to give free virtual gifts	12
More than words can say: A randomized field experiment on the effects of consumer self-disclosure in the sharing economy	12
Detecting review manipulation from behavior deviation: A deep learning approach	11
Sharing benefits? The disparate impact of home-sharing platform on industrial and social development	11
Is cute AI more forgivable? The impact of informal language styles and relationship norms of conversational agents on service recovery	11
An order allocation methodology based on customer repurchase motivation drivers using blockchain technology	11
Systematic review of digital value propositions in the retail sector: New approach for digital experience study	11
Understanding seller resistance to digital device recycling platform: An innovation resistance perspective	11
Investigating antecedents of brand value co-creation behaviors in social media based brand communities	11
Online job vacancy attractiveness: Increasing views, reactions and conversions	10
Ensemble learning with dynamic weighting for response modeling in direct marketing	10
Designing freemium with usage limitation: When is it a viable strategy?	10
Retailer’s optimal pricing decisions when offering installment in the presence of P2P market	10
Procurement competition in the presence of IoT-enabled B2B E-commerce	10
Corrigendum to “The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived va	10
Pricing strategy for co-created products in platform-based consumer innovation	10
HeteLFX: Heterogeneous recommendation with latent feature extraction	9
The impact of blockchain on e-commerce: A framework for salient research topics	9
How to enhance consumers’ purchase intention in live commerce? An affordance perspective and the moderating role of age	9
When does media multitasking induce store visit and conversion? The influence of motivational factors	9
Live streaming sales: Streamer type choice and limited sales strategy for a manufacturer	9
Distributed clustering using multi-tier hierarchical overlay super-peer peer-to-peer network architecture for efficient customer segmentation	9
Effects of the green manufacturer’s distribution channel selection on green dilemma: Reselling, direct selling, or agency selling?	9
The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value	9
The impact of online medical team participation on physicians’ individual online service	9
Editorial Board	8
Too few, too many, just right: Creating the necessary number of segments for large online customer populations	8
Can blockchain help food supply chains with platform operations during the COVID-19 outbreak?	8
Framework for E-commerce Warehouse Site Selection Evaluation: The Impact of Consumer Repurchase Intention	8
Platform advertising and targeted promotion: Paid or free?	8
Incorporating multilevel macroeconomic variables into credit scoring for online consumer lending	8
Spatial CRM and location strategy: E-commerce solutions in the furniture industry. Case of IKEA pick-up points in Poland	8
Online reviews and high-involvement product sales: Evidence from offline sales in the Chinese automobile industry	8
Editorial Board	8

Carbon emission reduction and channel development strategies under government subsidy and retailers’ fairness concerns	8
The roles of user interface design and uncertainty avoidance in B2C ecommerce success: Using evidence from three national cultures	8
Understanding consumer engagement with brand posts on social media: The effects of post linguistic styles	8
Mentor or partner: Matching effect of para-social interaction and product type on purchase intention in live-streaming commerce	8
Balancing consumer and business value of recommender systems: A simulation-based analysis	7
Exploring the efficiency optimization of channel integration in retail enterprises – Based on the perspective of path selection	7
Peer privacy protection motivation and action on social networking sites: Privacy self-efficacy and information security as moderators	7
Explainable multi-task convolutional neural network framework for electronic petition tag recommendation	7
Optimal online channel structure for multinational firms considering live streaming shopping	7
A graph neural network approach to detect original review spammers of astroturfing campaigns	7
Selling mode choice with logistics service: Reselling or online marketplace?	7
An anticipatory shipping system for online retailers via mining customer behavior in large e-commerce promotion	7
Whether and how to adopt live streaming Selling: A perspective on interaction value creation	7
Editorial Board	7
LSTM with particle Swam optimization for sales forecasting	7
An orthogonal-space-learning-based method for selecting semantically helpful reviews	7
Learning bilingual sentiment lexicon for online reviews	7
D-NEXUS: Defending text networks using summarization	7
Market expansion vs. intensified competition: Overseas supplier’s adoption of blockchain in a cross-border agricultural supply chain	7
Understanding consumer herding behavior in online purchases and its implications for online retailers and marketers	7
Channel selection for retailers in platform economy under cap-and-trade policy considering different power structures	7
Are Facebook check-ins always good for branding? The green-eyed monster in Chinese culture	7
The effects of physician’s brand positioning on diagnostic dispensing continuity and cross-provincial healthcare flow: Evidence from an online traditional Chinese medicine community	7
Are Search Engines Biased? Detecting and Reducing Bias using Meta Search Engines	7
Campaign participation prediction with deep learning	7
Explainable fashion compatibility Prediction: An Attribute-Augmented neural framework	7
How perceived justice leads to stickiness to short-term rental platforms: Unveiling the effect of relationship commitment and trust	7
When showrooming is not a threat: Uncovering opportunities for showroomer retention	7
Augmented reality advertising in an e-commerce model with competition	7
Optimal piracy control and pricing strategies considering quality degradation: The effects of policy instruments	6
GC–HGNN: A global-context supported hypergraph neural network for enhancing session-based recommendation	6
Information vulnerability in facial recognition payment: An explanation of technology threat avoidance and information boundary theory	6
Bridging artificial intelligence-based services and online impulse buying in E-retailing context	6
Research on value creation path of logistics platform under the background of digital ecosystem: Based on SEM and fsQCA methods	6
Live streaming selling strategies of online retailers with spillover effects	6
Drivers of the VR technologies user behaviour in e-commerce during the COVID-19 pandemic	6
Promote or prevent manufacturer encroachment? The strategic role of selling format under asymmetric demand information	6
Toward better purchase decision-performance: Linking person-environment fit to explorative and exploitative use of branded applications	6
The moderating role of e-lifestyle on disclosure intention in mobile banking: A privacy calculus perspective	6
Joint friend and item recommendation based on multidimensional feature reciprocal interaction in social e-commerce	6
What drives consumers’ purchase intention of online paid knowledge? A stimulus-organism-response perspective	6
The value of membership service sharing in the e-commerce marketplace	6
Understanding the continuous usage of mobile payment integrated into social media platform: The case of WeChat Pay	6
Does consumers’ involvement in e-commerce last-mile delivery change after COVID-19? An investigation on behavioural change, maintenance and habit formation	6
Pricing strategy for own shipping service of E-commerce platform using Two-sided market theory	6
How can we learn from a borrower’s online behaviors? The signal effect of a borrower’s platform involvement on its credit risk	6
Digital empowerment to improve the operational profitability in e-commerce supply chain	6
Be a good speaker in livestream shopping: A speech act theory perspective	6
The thrust and drag forces affecting norm violation in live streaming eCommerce	6
Digitally-enabled antecedents of trust, repurchase intention and the impact of blockchain traceability labels	6
How retailers can gain more profitability driven by digital technology: Live streaming promotion and blockchain technology traceability?	5
Modulating your speech rate: The effect of speech rate on crowdfunding performance	5
Online property brokerage platform and prices of second-hand houses: Evidence from Lianjia’s entry	5
On bridging consumer health search across languages using cross-lingual word space	5
The moderating role of social distancing in mobile commerce adoption	5
Voice artificial intelligence service failure and customer complaint behavior: The mediation effect of customer emotion	5
Editorial Board	5
Editorial Board	5
The interactions between online platform’s store brand introduction and manufacturer’s innovation strategies: Reselling vs. agency modes	5
Unlocking the impact of brand engagement in the metaverse on Real-World purchase intentions: Analyzing Pre-Adoption behavior in a futuristic technology platform	5
An empirical analysis of the impacts of live chat social interactions in live streaming commerce: A topic modeling approach	5
Third-party sellers’ product entry strategy and its sales impact on a hybrid retail platform	5
Predicting l-CrossSold products using connected components: A clustering-based recommendation system	5
Individualism, collectivism and reward crowdfunding contribution intention and behavior	5
Informational cascade, regulatory focus and purchase intention in online flash shopping	5
Evaluating key antecedents and consequences of the perceived helpfulness of online consumer reviews: A South African study	5
Graph-based bootstrapped latent recommendation model	5
An uncertainty-oriented cost-sensitive credit scoring framework with multi-objective feature selection	5
Why do consumers hesitate to purchase in live streaming? A perspective of interaction between participants	5