M&SOM-Manufacturing & Service Operations Management

Papers
(The TQCC of M&SOM-Manufacturing & Service Operations Management is 11. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-02-01 to 2025-02-01.)
ArticleCitations
Ancillary Services in Targeted Advertising: From Prediction to Prescription199
To Earmark or to Nonearmark? The Role of Control, Transparency, and Warm-Glow117
Emergency Care Efficiency vs. Quality: Uncovering Hidden Consequences of Fast-Track Routing Decisions109
A Branch-and-Price Algorithm Enhanced by Decision Diagrams for the Kidney Exchange Problem109
Estimating Demand with Unobserved No-Purchases on Revenue-Managed Data92
OM Forum—Operations Management Research: Relevance and Impact88
Impact of Temporary Store Closures on Online Sales: Evidence from a Natural Experiment87
The Impact of Behavioral and Economic Drivers on Gig Economy Workers73
JD.com: Transaction-Level Data for the 2020 MSOM Data Driven Research Challenge72
Product Recalls and Supply Base Innovation72
Sustainability Implications of Supply Chain Responsiveness69
Probabilistic Forecasting of Patient Waiting Times in an Emergency Department63
Queues with Redundancy: Is Waiting in Multiple Lines Fair?61
Omnichannel Distribution to Fulfill Retail Orders54
Note: The Value and Cost of the Customer’s Waiting Time48
A Two-Sided Incentive Program for Coordinating the Influenza Vaccine Supply Chain47
Vertiport Planning for Urban Aerial Mobility: An Adaptive Discretization Approach47
Mechanism Design for Managing Hidden Rebates and Inflated Quotes of a Procurement Service Provider46
Editorial Board45
Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice44
Editorial Board42
Privacy Management in Service Systems42
Editorial Board40
Editorial Board39
Editorial Board39
Editorial Board39
Optimal Intervention Policies for Total Joint Replacement Postoperative Care Process38
Should Only Popular Products Be Stocked? Warehouse Assortment Selection for E-Commerce Companies37
Wasserstein Robust Classification with Fairness Constraints36
Introduction: Frontiers in Operations36
Robust Drone Delivery with Weather Information35
Order-Optimal Correlated Rounding for Fulfilling Multi-Item E-Commerce Orders35
Optimal Electricity Imbalance Pricing for the Emerging Penetration of Renewable and Low-Cost Generators35
Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items34
OM Forum—In-Person or Virtual? What Will Operations Management/Research Conferences Look Like?33
Is Full Price the Full Story When Consumers Have Time and Budget Constraints?33
Disease Bundling or Specimen Bundling? Cost- and Capacity-Efficient Strategies for Multidisease Testing with Genetic Assays33
Product Development in Crowdfunding: Theoretical and Empirical Analysis33
Introduction to Special Section on Data-Driven Research Challenge33
The Basic Core of a Parallel Machines Scheduling Game32
Pricing for Heterogeneous Products: Analytics for Ticket Reselling31
Supply Chain Coordination for E-Commerce: Risk Penalty vs. Flat Rate31
MSOM Society Student Paper Competition: Abstracts of 2023 Winners30
Acknowledgments to Editors and Reviewers (2023)30
Anticipated Wait and Its Effects on Consumer Choice, Pricing, and Assortment Management30
The Value of Information and Flexibility with Temporal Commitments30
Elective Surgery Sequencing and Scheduling Under Uncertainty30
Mobile Payment Services, Government Involvement, and Mobile Network Operator Performance30
Opaque Selling and Inventory Management in Vertically Differentiated Markets29
On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms27
Patient Sensitivity to Emergency Department Waiting Time Announcements27
Resource Allocation with Sigmoidal Demands: Mobile Healthcare Units and Service Adoption27
Improving Broader Sharing to Address Geographic Inequity in Liver Transplantation27
RiRiShun Logistics: Home Appliance Delivery Data for the 2021 Manufacturing & Service Operations Management Data-Driven Research Challenge27
Optimal Enrollment in Late-Stage New Drug Development with Learning of Drug’s Efficacy for Group-Sequential Clinical Trials27
Operational Strategies for Distributing Durable Goods in the Base of the Pyramid26
Appointment Scheduling Under a Service-Level Constraint26
Contract Unobservability and Downstream Competition26
Optimally Scheduling Heterogeneous Impatient Customers25
Self-Selected Task Allocation25
Private vs. Pooled Transportation: Customer Preference and Design of Green Transport Policy25
Adaptive Learning of Drug Quality and Optimization of Patient Recruitment for Clinical Trials with Dropouts25
Direct Trade Sourcing Strategies for Specialty Coffee24
Loyalty Currency and Mental Accounting: Do Consumers Treat Points Like Money?24
MSD: Continuous Pharmaceutical Manufacturing Data for the 2024 MSOM Data-Driven Research Challenge24
Capacity Allocation and Scheduling in Two-Stage Service Systems with Multiclass Customers23
Optimal Policies and Heuristics to Match Supply with Demand for Online Retailing23
From Curtailed Renewable Energy to Green Hydrogen: Infrastructure Planning for Hydrogen Fuel-Cell Vehicles23
Shared-Ride Efficiency of Ride-Hailing Platforms23
Trust and Reciprocity in Firms’ Capacity Sharing23
OM Forum—A Vision of Responsible Research in Operations Management22
Learning Personalized Product Recommendations with Customer Disengagement22
Optimal Policies for a Multi-Echelon Inventory Problem with Service Time Target and Expediting22
Signaling Service Quality Through Queue Disclosure21
Price Discrimination and Inventory Allocation in Bertrand Competition21
Item Aggregation and Column Generation for Online-Retail Inventory Placement21
Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste21
Decarbonizing OCP20
Expediting in Two-Echelon Spare Parts Inventory Systems20
Product Flexibility Strategy Under Supply and Demand Risk20
Adaptive Two-Stage Stochastic Programming with an Analysis on Capacity Expansion Planning Problem20
Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns20
Advising Entrepreneurs: Optimal Recommendation of Alternatives20
AI and Procurement19
Antidiscrimination Laws, Artificial Intelligence, and Gender Bias: A Case Study in Nonmortgage Fintech Lending19
Incentivized Actions in Freemium Games19
Budget Disclosure in Crowdfunding: Information Asymmetry and Cost Transparency19
Real-Time Integrated Learning and Decision Making for Cumulative Shock Degradation18
Centralized or Decentralized Transfer Prices: A Behavioral Approach for Improving Supply Chain Coordination18
Making the Most of Your Regret: Workers’ Relocation Decisions in On-Demand Platforms18
Increasing Biomanufacturing Yield with Bleed–Feed: Optimal Policies and Insights18
Curbing Emissions: Environmental Regulations and Product Offerings Across Markets17
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations17
Channel Structures of Online Retail Platforms17
Intraday Scheduling with Patient Re-entries and Variability in Behaviours17
Optimal Contract Under Asymmetric Information About Fairness17
A Contextual Ranking and Selection Method for Personalized Medicine17
Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data17
Managing Uncertain Capacities for Network Revenue Optimization17
Pricing, Quality, and Stocking Decisions in a Manufacturer-Centric Dual Channel17
Setting Retail Staffing Levels: A Methodology Validated with Implementation16
Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets16
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar16
Introduction to the Manufacturing & Service Operations Management Special Issue on People-Centric Operations16
On the Distributed Energy Storage Investment and Operations16
Cloud Computing Value Chains: Research from the Operations Management Perspective16
A Markov Decision Model for Managing Display-Advertising Campaigns15
Value of Online–Off-line Return Partnership to Off-line Retailers15
Editorial Board15
M-Commerce, Sales Concentration, and Inventory Management15
Strategic Sourcing Under Severe Disruption Risk: Learning Failures and Under-Diversification Bias15
The Effects of Selling Formats and Upstream Competition on Product Pricing and Quality Design15
When Shared Autonomous Electric Vehicles Meet Microgrids: Citywide Energy-Mobility Orchestration15
Contractual Coordination of Agricultural Marketing Cooperatives With Quality Provisions15
Taming the Long Tail: The Gambler’s Fallacy in Intermittent Demand Management15
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency14
Using Mobile Device Data to Understand the Effect of Stay-at-Home Orders on Residents’ Mobility14
Partial Completion as a Nonprofit Strategy14
Should We Wait Before Outsourcing? Analysis of a Revenue-Generating Blended Contact Center14
Manufacturing Process Innovation in the Pharmaceutical Industry14
Sequential Product Development and Introduction by Cash-Constrained Start-Ups14
Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals14
The Design of Optimal Pay-as-Bid Procurement Mechanisms13
An Empirical Investigation of Ridesharing and New Vehicle Purchase13
Impacts of Distributive Comparison Behavior on Corporate Social Responsibility in Supply Chains: The Role of Small Firms13
Got (Optimal) Milk? Pooling Donations in Human Milk Banks with Machine Learning and Optimization13
Adaptive Seamless Dose-Finding Trials13
Physician Adoption of AI Assistant13
Aggregating Distributed Energy Resources: Efficiency and Market Power13
Effect of Guided Delegation and Information Proximity on Multitier Responsible Sourcing13
Cross-Border E-Commerce Data Set: Choosing the Right Fulfillment Option13
Renewable, Flexible, and Storage Capacities: Friends or Foes?13
Editorial Board13
Strategic Inventories in Competitive Supply Chains Under Bargaining13
“Fulfilled by Amazon”: A Strategic Perspective of Competition at the e-Commerce Platform13
On the Interplay of Production Flexibility, Capital Structure, and Investment Timing13
Fairness Regulation of Prices in Competitive Markets13
Introduction to Special Section on Data-Driven Research Challenge12
Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation12
Editorial Board12
Pooling and Boosting for Demand Prediction in Retail: A Transfer Learning Approach12
Taxing the Taxpayers: An Empirical Investigation of the Drivers of Baseline Changes in U.S. Federal Government Technology Programs12
Sequential Bidding for Merging in Algorithmic Traffic12
Editorial Board12
Go Wide or Go Deep? Assortment Strategy and Order Fulfillment in Online Retail12
Toward Advancing Women’s Health in Least Developed Countries: Evaluating Contraceptive Distribution Models in Senegal11
OM Forum—Asset-Level Perspectives on the Clean Energy Transition11
Corporate Governance and Related Party Transactions in Global Supply Chains11
Technology-Enabled Agent Choice and Uptake of Social Assistance Programs: Evidence from India’s Food Security Program11
Multiportfolio Optimization: A Fairness-Aware Target-Oriented Model11
Structural Estimation of Attrition in a Last-Mile Delivery Platform: The Role of Driver Heterogeneity, Compensation, and Experience11
Retail Sample Boxes: Counteracting the Adverse Effect of Accelerated Learning via Future Credit11
Competition and Collaboration on Fundraising for Short-Term Disaster Response: The Impact on Earmarking and Performance11
Design of Patient Visit Itineraries in Tandem Systems11
Mobile Money Operations: Policies for Managing Cash and Digital Currency Inventories in the Developing World11
Robust Inventory Management: A Cycle-Based Approach11
Offline Feature-Based Pricing Under Censored Demand: A Causal Inference Approach11
Inventory Management with Advance Booking Information: The Case of Surgical Supplies and Elective Surgeries11
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