M&SOM-Manufacturing & Service Operations Management

(The TQCC of M&SOM-Manufacturing & Service Operations Management is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-02-01 to 2024-02-01.)
OM Forum—Distributed Ledgers and Operations: What Operations Management Researchers Should Know About Blockchain Technology383
OM Forum—Innovative Online Platforms: Research Opportunities133
Channel Structures of Online Retail Platforms103
Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding89
Gender Inequality in Research Productivity During the COVID-19 Pandemic85
OM Forum—COVID-19 Scratch Models to Support Local Decisions78
Labor Welfare in On-Demand Service Platforms78
Robust Repositioning for Vehicle Sharing77
Stock Market Reaction to Supply Chain Disruptions from the 2011 Great East Japan Earthquake74
Information Sharing on Retail Platforms71
OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research71
We Are on the Way: Analysis of On-Demand Ride-Hailing Systems67
Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects67
Motivating Supplier Social Responsibility Under Incomplete Visibility63
A Deep Q-Network for the Beer Game: Deep Reinforcement Learning for Inventory Optimization61
Pricing and Matching with Forward-Looking Buyers and Sellers57
Supplier Centrality and Auditing Priority in Socially Responsible Supply Chains57
Dynamic Type Matching56
Cooperative Approaches to Managing Social Responsibility in a Market with Externalities53
Surge Pricing and Two-Sided Temporal Responses in Ride Hailing52
Extended Producer Responsibility for Durable Products50
Retailer-Direct Financing Contracts Under Consignment47
OM Forum—Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective47
A Data-Driven Approach to Personalized Bundle Pricing and Recommendation44
Investments in Renewable and Conventional Energy: The Role of Operational Flexibility43
Manufacturer’s Entry in the Product-Sharing Market43
Can Deep Reinforcement Learning Improve Inventory Management? Performance on Lost Sales, Dual-Sourcing, and Multi-Echelon Problems41
AI and Procurement40
Condition-Based Production Planning: Adjusting Production Rates to Balance Output and Failure Risk38
Making the Most of Your Regret: Workers’ Relocation Decisions in On-Demand Platforms37
Promoting Solar Panel Investments: Feed-in-Tariff vs. Tax-Rebate Policies37
The Influence of Female Directors on Product Recall Decisions36
Grocery Store Density and Food Waste36
OM Forum—A Review of Empirical Operations Management over the Last Two Decades35
Optimal Subsidies for Development Supply Chains33
Information Provision and Farmer Welfare in Developing Economies33
Product Price, Quality, and Service Decisions Under Consumer Choice Models33
Responsible Sourcing Under Supplier-Auditor Collusion33
Operating Room Staffing and Scheduling32
“Fulfilled by Amazon”: A Strategic Perspective of Competition at the e-Commerce Platform31
Choice of Electronic Waste Recycling Standard Under Recovery Channel Competition31
Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government30
Estimating and Optimizing the Impact of Inventory on Consumer Choices in a Fashion Retail Setting29
Cause Marketing: Product Pricing, Design, and Distribution29
Impacts of Counterfeiting on a Global Supply Chain29
A Two-Sided Incentive Program for Coordinating the Influenza Vaccine Supply Chain28
How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?27
Dynamic Pricing for Heterogeneous Time-Sensitive Customers27
Service Quality Using Text Mining: Measurement and Consequences26
COVID-19 and E-Commerce Operations: Evidence from Alibaba26
Blockchain-Enabled Deep-Tier Supply Chain Finance25
Reveal the Supplier List? A Trade-off in Capacity vs. Responsibility25
Optimal Duration of Innovation Contests25
OM Forum—Pandemics/Epidemics: Challenges and Opportunities for Operations Management Research24
Store-Brand Introduction and Multilateral Contracting24
OM Forum—Supply Chain Thinking in Healthcare: Lessons and Outlooks24
Managing Social Responsibility in Multitier Supply Chains24
Sharing Manufacturer’s Demand Information in a Supply Chain with Price and Service Effort Competition23
Managing Congestion in Matching Markets22
Designing Sustainable Products Under Coproduction Technology22
Co-Opetition in Service Clusters with Waiting-Area Entertainment22
OM Forum—People-Centric Operations: Achievements and Future Research Directions21
Disclosing Product Availability in Online Retail21
Prepositioning and Local Purchasing for Emergency Operations Under Budget, Demand, and Supply Uncertainty21
Strategic Inventories Under Supply Chain Competition21
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency20
Value and Design of Traceability-Driven Blockchains20
Procurement Strategies with Unreliable Suppliers Under Correlated Random Yields20
Inclusive Manufacturing: The Impact of Disability Diversity on Productivity in a Work Integration Social Enterprise20
Understanding the Value of Fulfillment Flexibility in an Online Retailing Environment20
Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional Load in Online Customer Contact Centers20
Predicting Inpatient Flow at a Major Hospital Using Interpretable Analytics19
Truthful Mechanisms for Medical Surplus Product Allocation19
Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data19
Integrating Anticipative Replenishment Allocation with Reactive Fulfillment for Online Retailing Using Robust Optimization19
Optimal Commissions and Subscriptions in Networked Markets19
Wholesale Price Discrimination in Global Sourcing19
Optimal Contract Under Asymmetric Information About Fairness19
Sustainability in the Fast Fashion Industry18
Centralized and Decentralized Warehouse Logistics Collaboration18
Referral Timing and Fundraising Success in Crowdfunding18
Non-ownership Business Models for Solar Energy18
Ride-Hailing Platforms: Competition and Autonomous Vehicles18
Strategic Sourcing Under Severe Disruption Risk: Learning Failures and Under-Diversification Bias17
Shipping to Heterogeneous Customers with Competing Carriers17
Preorder Price Guarantee in e-Commerce17
On Queue-Length Information when Customers Travel to a Queue17
Cross-Border E-Commerce Data Set: Choosing the Right Fulfillment Option17
OM Forum—Reducing Food Waste: An Operations Management Research Agenda17
Is Diversity (Un-)Biased? Project Selection Decisions in Executive Committees17
Artificial Shortage in Agricultural Supply Chains17
Inventory Sharing and Demand-Side Underweighting17
Bed Blocking in Hospitals Due to Scarce Capacity in Geriatric Institutions—Cost Minimization via Fluid Models17
Last Mile Innovation: The Case of the Locker Alliance Network17
Crowdsourcing Last-Mile Deliveries17
Overbooked and Overlooked: Machine Learning and Racial Bias in Medical Appointment Scheduling16
Operational Transparency: Showing When Work Gets Done16
Supplier Competition and Cost Reduction with Endogenous Information Asymmetry16
Retail in High Definition: Monitoring Customer Assistance Through Video Analytics16
Data-Driven Optimization for Commodity Procurement Under Price Uncertainty16
Loyalty Program Liabilities and Point Values16
Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms15
The Influence of Peers in Worker Misconduct: Evidence from Restaurant Theft15
An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice15
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations15
Capacity Expansions with Bundled Supplies of Attributes: An Application to Server Procurement in Cloud Computing15
Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain15
Contract Unobservability and Downstream Competition15
Does Crowdfunding Benefit Entrepreneurs and Venture Capital Investors?15
Collaboration, Interruptions, and Changeover Times: Workflow Model and Empirical Study of Hospitalist Charting15
A Clustered Overflow Configuration of Inpatient Beds in Hospitals15
Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians15
The Internet of Things and Information Fusion: Who Talks to Who?14
Sequential Product Development and Introduction by Cash-Constrained Start-Ups14
Peer Bargaining and Productivity in Teams: Gender and the Inequitable Division of Pay14
Buyback Pricing of Durable Goods in Dual Distribution Channels14
Product Design Under Multinomial Logit Choices: Optimization of Quality and Prices in an Evolving Product Line14
Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste14
Online Advance Scheduling with Overtime: A Primal-Dual Approach14
Trade and Foreign Economic Policy Uncertainty in Supply Chain Networks: Who Comes Home?14
Revisiting the Role of Collaboration in Creating Breakthrough Inventions14
Shipping Consolidation Across Two Warehouses with Delivery Deadline and Expedited Options for E-commerce and Omni-channel Retailers14
Improved Crop Productivity Through Optimized Planting Schedules13
Data-Driven Management of Post-transplant Medications: An Ambiguous Partially Observable Markov Decision Process Approach13
Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility Contract13
Operational and Financial Decisions Within Proportional Investment Cooperatives13
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar13
Recovering Global Supply Chains from Sourcing Interruptions: The Role of Sourcing Strategy12
Designing Price Incentives in a Network with Social Interactions12
The Incentive Game Under Target Effects in Ridesharing: A Structural Econometric Analysis12
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning12
Vertiport Planning for Urban Aerial Mobility: An Adaptive Discretization Approach12
Smart Charging of Electric Vehicles: An Innovative Business Model for Utility Firms12
On the Role of Teletriage in Healthcare Demand Management12
Show or Tell? Improving Inventory Support for Agent-Based Businesses at the Base of the Pyramid12
Designing Informative Rating Systems: Evidence from an Online Labor Market12
Implications of Price Matching in Supply Chain Negotiation12
The Role of Problem Specification in Crowdsourcing Contests for Design Problems: A Theoretical and Empirical Analysis12
Signaling Quality via Long Lines and Uninformative Prices12
Modeling Payment Timing in Multiechelon Inventory Systems with Applications to Supply Chain Coordination12