M&SOM-Manufacturing & Service Operations Management

Papers
(The TQCC of M&SOM-Manufacturing & Service Operations Management is 16. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)
ArticleCitations
Sustainability Implications of Supply Chain Responsiveness250
Editorial Board139
Introduction: Frontiers in Operations131
On the Distributed Energy Storage Investment and Operations123
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar121
Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets112
Managing Uncertain Capacities for Network Revenue Optimization107
Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items98
Setting Retail Staffing Levels: A Methodology Validated with Implementation92
Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data86
Improving Broader Sharing to Address Geographic Inequity in Liver Transplantation86
Robust Drone Delivery with Weather Information81
Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns80
Curbing Emissions: Environmental Regulations and Product Offerings Across Markets72
Price Discrimination and Inventory Allocation in Bertrand Competition59
On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms59
Order-Optimal Correlated Rounding for Fulfilling Multi-Item E-Commerce Orders58
Robust Inventory Management: A Cycle-Based Approach57
Pooling and Boosting for Demand Prediction in Retail: A Transfer Learning Approach57
Sequential Bidding for Merging in Algorithmic Traffic55
Corporate Governance and Related Party Transactions in Global Supply Chains55
Strategic Sourcing Under Severe Disruption Risk: Learning Failures and Under-Diversification Bias55
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency55
Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals54
Improving the Quality of In-Kind Donations: A Field Experiment52
Labor Welfare in On-Demand Service Platforms51
When to Lock the Volatile Input Price? Procurement of Commodity Components Under Different Pricing Schemes48
The Impact of the Opportunity Zone Program on Residential Real Estate47
Competition in Optimal Stopping: Behavioral Insights47
Multiportfolio Optimization: A Fairness-Aware Target-Oriented Model47
Experience Minimizes the Pull-to-Center Effect in Newsvendor Decisions44
Site Reassignment for Mobile Outreach Teams: Investigating the Effectiveness of Decentralized Decision Making44
A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?44
Estimating Personalized Demand with Unobserved No-Purchases Using a Mixture Model: An Application in the Hotel Industry44
Offline Feature-Based Pricing Under Censored Demand: A Causal Inference Approach44
A Model for Prepositioning Emergency Relief Items Before a Typhoon with an Uncertain Trajectory42
Contractual Coordination of Agricultural Marketing Cooperatives With Quality Provisions42
Impact of Modularity Design on Mobile App Launch Success41
Order Fulfillment Under Pick Failure in Omnichannel Ship-From-Store Programs40
Multi-purchase Behavior: Modeling, Estimation, and Optimization40
Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment40
A Locational Demand Model for Bike-Sharing39
Primary Care First Initiative: Impact on Care Delivery and Outcomes39
The Value of Response Time Information in Supply Chain Bargaining39
How to Conclude a Suspended Sports League?39
Flexible Drug Approval Policies38
Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects38
Revisiting the Role of Collaboration in Creating Breakthrough Inventions38
Learning to Collude in a Pricing Duopoly38
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning37
Managing Social Responsibility in Multitier Supply Chains37
Shortening Emergency Medical Response Time with Joint Operations of Uncrewed Aerial Vehicles with Ambulances37
Robust Optimization Approach to Process Flexibility Designs with Contribution Margin Differentials35
Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain35
State-Dependent Estimation of Delay Distributions in Fork-Join Networks35
Warranty Reserve Management: Demand Learning and Funds Pooling35
Statement of the Manufacturing & Service Operations Management Journal35
Learning in Repeated Multiunit Pay-as-Bid Auctions34
Efficient Cloud Server Deployment Under Demand Uncertainty34
Personalized Healthcare Outcome Analysis of Cardiovascular Surgical Procedures34
2022 M&SOM Meritorious Service Award33
The Value of Smart Contract in Trade Finance33
Symbolic Awards in Buyer–Supplier Relations33
Payment Models to Coordinate Healthcare Providers with Partial Attribution of Outcome Costs33
The Effects of Patent Extension and Take-Back Regulation on Green Pharmacy32
Introduction to the Special Issue on Sharing Economy and Innovative Marketplaces32
Optimal Commissions and Subscriptions in Networked Markets31
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces31
Dynamic Type Matching31
Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying31
Supply Chain Performance with Target-Oriented Firms30
The Effects of Multisiting on Productivity and Quality30
Intertemporal Segmentation via Flexible-Duration Group Buying30
Service Quality Using Text Mining: Measurement and Consequences29
Call for Papers: Manufacturing & Service Operations Management Special Issue on Responsible Retail Operations28
Optimal Consolidation of Polling Locations28
Better Together! The Consumer Implications of Delivery Consolidation27
Variations of the Bullwhip Effect Across Foreign Subsidiaries27
Technology Licensing and Productivity Growth: Evidence from Manufacturing Firms in Developing Economies27
Not All Lines Are Skipped Equally: An Experimental Investigation of Line-Sitting and Express Lines26
NetEase Cloud Music Data26
Price-Directed Cost Sharing and Demand Allocation Among Service Providers with Multiple Demand Sources and Multiple Facilities25
Managing Flexible Capacity in Service Systems with Worker Shortages25
Intertemporal Price Discrimination via Randomized Promotions24
On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare24
Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of Supply Chain Profit24
Optimal Contract Design for a National Brand Manufacturer Under Store Brand Private Information24
Editorial Board24
From Targeting to Transfer: Design of Allocation Rules in Cash Transfer Programs24
Sales Information Transparency and Trust in Repeated Vertical Relationships24
The Promise of mHealth for Chronic Disease Management Under Different Payment Systems23
Multiproduct Dynamic Pricing with Limited Inventories Under a Cascade Click Model23
MSOM Society Student Paper Competition: Abstracts of 2022 Winners23
Telehealth in Acute Care: Pay Parity and Patient Access23
Warranty Matching in a Consumer Electronics Closed-Loop Supply Chain23
Allocation of Funds in Bilevel Subsidy Welfare Programs23
A Theory of Interior Peaks: Activity Sequencing and Selection for Service Design23
Conditional Lead-Time Flexibility in an Assemble-to-Order System23
Full Quantity or Full Credit? Choosing the Right Buyback Policy for a Behavioral Retailer23
Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use23
Outcome-Based Reimbursement: The Solution to High Drug Spending?22
Scheduling Smarter: Scheduling Decision Impact on Nurse-Aide Turnover22
Peer Bargaining and Productivity in Teams: Gender and the Inequitable Division of Pay22
Financial Cross-Ownership and Information Dissemination in a Supply Chain21
Editorial Board21
A Classification of Carbon Abatement Opportunities of Global Firms21
Introduction to Special Section on Data-Driven Research Challenge21
Understanding Customer Retrials in Call Centers: Preferences for Service Quality and Service Speed21
The Value of Information and Flexibility with Temporal Commitments20
A Branch-and-Price Algorithm Enhanced by Decision Diagrams for the Kidney Exchange Problem20
MSD: Continuous Pharmaceutical Manufacturing Data for the 2024 MSOM Data-Driven Research Challenge20
Decarbonizing OCP20
Incentivized Actions in Freemium Games20
Acknowledgments to Editors and Reviewers (2023)20
Dual Sourcing Under Internal and External Volatilities20
Loyalty Currency and Mental Accounting: Do Consumers Treat Points Like Money?20
Distance-Based Service Priority: An Innovative Mechanism to Increase System Throughput and Social Welfare19
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations19
Mechanism Design for Managing Hidden Rebates and Inflated Quotes of a Procurement Service Provider19
Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice19
The Impact of Behavioral and Economic Drivers on Gig Economy Workers19
Privacy Management in Service Systems19
Editorial Board19
Omnichannel Distribution to Fulfill Retail Orders19
Product Flexibility Strategy Under Supply and Demand Risk19
Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation18
Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation18
Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS18
Multiobjective Stochastic Optimization: A Case of Real-Time Matching in Ride-Sourcing Markets18
Information Dependency in Mitigating Disruption Cascades18
OM Forum—Supply Chain Thinking in Healthcare: Lessons and Outlooks18
Quality Signaling Through Crowdfunding Pricing18
Designing Informative Rating Systems: Evidence from an Online Labor Market18
Aggregating Distributed Energy Resources: Efficiency and Market Power18
Evaluation of a Split Flow Model for the Emergency Department17
The Impact of the COVID-19 Pandemic on the Behavior of Online Gig Workers17
Assortment Optimization with Multi-Item Basket Purchase Under Multivariate MNL Model17
Workforce Configuration in Charity Settings: A Forward-Looking Approach17
Restructuring Global Supply Chains: Navigating Challenges of the COVID-19 Pandemic and Beyond17
Assortment Optimization for a Multistage Choice Model17
Incentivizing Commuters to Carpool: A Large Field Experiment with Waze17
2023 M&SOM Meritorious Service Award17
Distributed 3D Printing of Spare Parts via IP Licensing17
Show or Tell? Improving Inventory Support for Agent-Based Businesses at the Base of the Pyramid17
Recycling Standards, Green Inventions, and Spillover: Evidence from California’s Electronic Waste Recycling Act (EWRA)17
Supply Risk Mitigation in a Decentralized Supply Chain: Pricing Postponement or Payment Postponement?16
Omnichannel Assortment Optimization Under the Multinomial Logit Model with a Features Tree16
We Are on the Way: Analysis of On-Demand Ride-Hailing Systems16
Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms16
Can Global Sourcing Strategy Predict Stock Returns?16
Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers16
Disclosing Product Availability in Online Retail16
Inventory Commitment and Monetary Compensation Under Competition16
The Influence of Female Directors on Product Recall Decisions16
Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times16
Non-ownership Business Models for Solar Energy16
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