M&SOM-Manufacturing & Service Operations Management

Article	Citations
Editorial Board	383
Contextual Stochastic Optimization for Omnichannel Multicourier Order Fulfillment Under Delivery Time Uncertainty	163
Impacts of Care Provider Collaborations on the Service Time for Inpatient Stays: An Analysis Using Electronic Health Record Audit Logs and Dynamic Graphs	137
Test Allocation and Pool Composition in Heterogenous Populations Under Strict Capacity Constraints	128
Assign-to-Seat: Dynamic Capacity Control for Selling High-Speed Train Tickets	105
Designing Emission Permits Regulation for Multiple Compliance Periods	96
Curbing Emissions: Environmental Regulations and Product Offerings Across Markets	92
Robust Drone Delivery with Weather Information	89
Improving Broader Sharing to Address Geographic Inequity in Liver Transplantation	84
Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items	77
Introduction: Frontiers in Operations	74
Privacy-Preserving Personalized Recommender Systems	73
Sustainability Implications of Supply Chain Responsiveness	72
Order-Optimal Correlated Rounding for Fulfilling Multi-Item E-Commerce Orders	71
On the Distributed Energy Storage Investment and Operations	70
On the Participation, Competition and Welfare at Customer-Intensive Discretionary Service Platforms	68
Price Discrimination and Inventory Allocation in Bertrand Competition	68
Managing Quality on Two-Sided Platforms in the Presence of Provider Competition	67
Multiportfolio Optimization: A Fairness-Aware Target-Oriented Model	65
How Forced Intervention Facilitates AI Adoption	64
Multiproduct Inventory Systems with Upgrading: Replenishment, Allocation, and Online Learning	64
Contractual Coordination of Agricultural Marketing Cooperatives With Quality Provisions	63
Site Reassignment for Mobile Outreach Teams: Investigating the Effectiveness of Decentralized Decision Making	60
Corporate Governance and Related Party Transactions in Global Supply Chains	58
Warnings and Endorsements: Improving Human–AI Collaboration in the Presence of Outliers	54

Competition in Optimal Stopping: Behavioral Insights	53
Improving the Quality of In-Kind Donations: A Field Experiment	52
Sequential Bidding for Merging in Algorithmic Traffic	52
Experience Minimizes the Pull-to-Center Effect in Newsvendor Decisions	51
The Impact of the Opportunity Zone Program on Residential Real Estate	51
Sharing Platforms in Emerging Markets: The Role of Human Intermediaries	50
Estimating Personalized Demand with Unobserved No-Purchases Using a Mixture Model: An Application in the Hotel Industry	50
Robust Inventory Management: A Cycle-Based Approach	50
Offline Feature-Based Pricing Under Censored Demand: A Causal Inference Approach	48
Pooling and Boosting for Demand Prediction in Retail: A Transfer Learning Approach	45
Editorial Board	44
Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment	44
A Manager and an AI Walk into a Bar: Does ChatGPT Make Biased Decisions Like We Do?	44
Mental Accounting in Allocating Capacity	44
Impact of Modularity Design on Mobile App Launch Success	43
Learning to Collude in a Pricing Duopoly	42
A Market-Based Mechanism for Global Vaccine Procurement Coalitions	41
Editorial Board	40
Multi-purchase Behavior: Modeling, Estimation, and Optimization	40
How to Conclude a Suspended Sports League?	39
State-Dependent Estimation of Delay Distributions in Fork-Join Networks	39
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning	38
Distributionally Robust Monopoly Pricing: Switching from Low to High Prices in Volatile Markets	37
Efficient Cloud Server Deployment Under Demand Uncertainty	36
The Value of Smart Contract in Trade Finance	35
The Value of Response Time Information in Supply Chain Bargaining	34
A Locational Demand Model for Bike-Sharing	34
Warranty Reserve Management: Demand Learning and Funds Pooling	34
Personalized Healthcare Outcome Analysis of Cardiovascular Surgical Procedures	33
Managing Social Responsibility in Multitier Supply Chains	33
Shortening Emergency Medical Response Time with Joint Operations of Uncrewed Aerial Vehicles with Ambulances	33
Primary Care First Initiative: Impact on Care Delivery and Outcomes	32
Order Fulfillment Under Pick Failure in Omnichannel Ship-From-Store Programs	32
Market Formation, Pricing, and Value Generation in Ride-Hailing Services	32
Learning in Repeated Multiunit Pay-as-Bid Auctions	32
2022 M&SOM Meritorious Service Award	32
Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces	31
Inventory Systems with Record Inaccuracy: Transaction Errors vs. Unobservable Loss	31
A Two-Part Machine Learning Approach to Characterizing Network Interference in A/B Testing	31
Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying	31
Optimizing Interhospital Patient Transfer Decisions: A Queueing Network Approach	30
Capacity Planning for Resource Turnaround Operations	30
Not All Lines Are Skipped Equally: An Experimental Investigation of Line-Sitting and Express Lines	29
Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of Supply Chain Profit	29
Supply Chain Performance with Target-Oriented Firms	29
Managing Flexible Capacity in Service Systems with Worker Shortages	28
From Targeting to Transfer: Design of Allocation Rules in Cash Transfer Programs	28
Variations of the Bullwhip Effect Across Foreign Subsidiaries	28
Call for Papers: Manufacturing & Service Operations Management Special Issue on Responsible Retail Operations	28
Better Together! The Consumer Implications of Delivery Consolidation	28

Stability of Procurement Networks	28
Intertemporal Price Discrimination via Randomized Promotions	27
Optimal Consolidation of Polling Locations	27
On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare	26
Outcome-Based Reimbursement: The Solution to High Drug Spending?	26
Editorial Board	26
MSOM Society Student Paper Competition: Abstracts of 2022 Winners	26
Sales Information Transparency and Trust in Repeated Vertical Relationships	26
Optimal Contract Design for a National Brand Manufacturer Under Store Brand Private Information	26
Multiproduct Dynamic Pricing with Limited Inventories Under a Cascade Click Model	25
A Classification of Carbon Abatement Opportunities of Global Firms	25
Conditional Lead-Time Flexibility in an Assemble-to-Order System	25
The Promise of mHealth for Chronic Disease Management Under Different Payment Systems	25
Allocation of Funds in Bilevel Subsidy Welfare Programs	25
Scheduling Smarter: Scheduling Decision Impact on Nurse-Aide Turnover	25
Full Quantity or Full Credit? Choosing the Right Buyback Policy for a Behavioral Retailer	25
Telehealth in Acute Care: Pay Parity and Patient Access	24
Editorial Board	24
Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use	24
Privacy Management in Service Systems	23
Introduction to Special Section on Data-Driven Research Challenge	23
Dynamic Care Unit Placements Under Unknown Demand with Learning	23
Acknowledgments to Editors and Reviewers (2023)	23
Decarbonizing OCP	23
Loyalty Currency and Mental Accounting: Do Consumers Treat Points Like Money?	23
The Value of Information and Flexibility with Temporal Commitments	23
Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice	22
Does Transparency Hinder Technological Novelty? Evidence from Large Pharmaceutical Firms	22
Dual Sourcing Under Internal and External Volatilities	22
A Branch-and-Price Algorithm Enhanced by Decision Diagrams for the Kidney Exchange Problem	22
Omnichannel Distribution to Fulfill Retail Orders	22
Product Flexibility Strategy Under Supply and Demand Risk	21
Editorial Board	21
Frontiers in Operations: Operational Overload: The Impact of Workload on High-Skilled Workforce Attrition	21
MSD: Continuous Pharmaceutical Manufacturing Data for the 2024 MSOM Data-Driven Research Challenge	21
Managing Service Systems with Overconfident Customers	21
Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation	21
The Impact of Behavioral and Economic Drivers on Gig Economy Workers	21
Economics of Multitier Supply Chain Financing	21
Quality Signaling Through Crowdfunding Pricing	21
Distance-Based Service Priority: An Innovative Mechanism to Increase System Throughput and Social Welfare	20
The Impact of Automation on Workers When Workers Are Strategic: The Case of Ride-Hailing	20
Information Dependency in Mitigating Disruption Cascades	19
Aggregating Distributed Energy Resources: Efficiency and Market Power	19
Early Detection of Opioid Over-Procurement: A Semisupervised Machine Learning Approach	19
Frontiers in Operations: Last-Mile Delivery in Healthcare: Drone Delivery for Blood Products in Rwanda	19
The Impact of the COVID-19 Pandemic on the Behavior of Online Gig Workers	19
Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS	19
Workforce Configuration in Charity Settings: A Forward-Looking Approach	19
Ad Blockers and Ad Quality	19
Multiobjective Stochastic Optimization: A Case of Real-Time Matching in Ride-Sourcing Markets	18
Distributed 3D Printing of Spare Parts via IP Licensing	18
Assortment Optimization with Multi-Item Basket Purchase Under Multivariate MNL Model	18
Assortment Optimization for a Multistage Choice Model	18
Restructuring Global Supply Chains: Navigating Challenges of the COVID-19 Pandemic and Beyond	18
Batching and Greedy Policies: How Good Are They in Dynamic Matching?	18
Evaluation of a Split Flow Model for the Emergency Department	17
Recycling Standards, Green Inventions, and Spillover: Evidence from California’s Electronic Waste Recycling Act (EWRA)	17
Optimal Capacity and Price Designs Under Ex Ante and Ex Post Theft	17
2023 M&SOM Meritorious Service Award	17
Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation	17
Hold Me Accountable: Anonymity and Prosocial Behavior in Services	17
Incentivizing Commuters to Carpool: A Large Field Experiment with Waze	17
Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers	16
Can Global Sourcing Strategy Predict Stock Returns?	16
Tides Need STEMMED: A Locally Operating Spatiotemporal Mutually Exciting Point Process with Dynamic Network for Improving Opioid Overdose Death Prediction	16
Supply Risk Mitigation in a Decentralized Supply Chain: Pricing Postponement or Payment Postponement?	16
Disclosing Product Availability in Online Retail	16
Favorable Risk Selection in Medicare Advantage: The Effect of Allowing Non-Medical Services	16
Can Big Data Cure Risk Selection in Healthcare Capitation Program? A Game Theoretical Analysis	16
Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms	15
Introduction to the Special Section on Smart City Operations	15
Forewarned Is Forearmed? Contingent Sourcing, Shipment Information, and Supplier Competition	15
Market Thickness in Online Food Delivery Platforms: The Impact of Food Processing Times	15
Inventory Commitment and Monetary Compensation Under Competition	15
Demand Learning and Pricing for Varying Assortments	15
Distributional Robustness and Inequity Mitigation in Disaster Preparedness of Humanitarian Operations	15
Non-ownership Business Models for Solar Energy	15
Routing and Staffing in Customer Service Chat Systems with Generally Distributed Service and Patience Times	15
Contracting Mechanisms for Stable Sourcing Networks	15

Queueing with Negative Network Effects	14
Content Promotion for Online Content Platforms with the Diffusion Effect	14
Sooner or Later? Promising Delivery Speed in Online Retail	14
Retailing Strategies of Imperfect Produce and the Battle Against Food Waste	14
The Strategic Role of Supplier Learning	14
A Unified Framework to Impose Market Share Constraints for Selected Product Classes: Randomized and Deterministic Assortments Under the Multinomial Logit Model	14
The Impact of Schedule Consistency on Shift Worker Productivity: An Empirical Investigation	14
Lemons, Trade-Ins, and Certified Pre-Owned Programs	14
Offering Memories to Sell Goods? Pricing and Welfare Implications of Experiential Retail	14
A Firm’s Operational Risk: Data Set and Empirical Evidence	14
Inventory-Responsive Donor-Management Policy: A Tandem Queueing Network Model	14
Editorial Board	14