OOIR: Observatory of International Research

Papers

(The TQCC of M&SOM-Manufacturing & Service Operations Management is 14. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-09-01 to 2024-09-01.)

Article	Citations
Channel Structures of Online Retail Platforms	174
Gender Inequality in Research Productivity During the COVID-19 Pandemic	110
Labor Welfare in On-Demand Service Platforms	108
Information Sharing on Retail Platforms	107
Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding	105
Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects	92
OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research	86
We Are on the Way: Analysis of On-Demand Ride-Hailing Systems	85
A Deep Q-Network for the Beer Game: Deep Reinforcement Learning for Inventory Optimization	81
Motivating Supplier Social Responsibility Under Incomplete Visibility	75
Surge Pricing and Two-Sided Temporal Responses in Ride Hailing	73
Supplier Centrality and Auditing Priority in Socially Responsible Supply Chains	73
Dynamic Type Matching	69
Can Deep Reinforcement Learning Improve Inventory Management? Performance on Lost Sales, Dual-Sourcing, and Multi-Echelon Problems	65
Cooperative Approaches to Managing Social Responsibility in a Market with Externalities	63
The Influence of Female Directors on Product Recall Decisions	61
“Fulfilled by Amazon”: A Strategic Perspective of Competition at the e-Commerce Platform	57
OM Forum—Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective	56
AI and Procurement	54
Investments in Renewable and Conventional Energy: The Role of Operational Flexibility	53
Manufacturer’s Entry in the Product-Sharing Market	48
Making the Most of Your Regret: Workers’ Relocation Decisions in On-Demand Platforms	47
Promoting Solar Panel Investments: Feed-in-Tariff vs. Tax-Rebate Policies	47
Product Price, Quality, and Service Decisions Under Consumer Choice Models	44
Impacts of Counterfeiting on a Global Supply Chain	43

Value and Design of Traceability-Driven Blockchains	42
How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?	42
Optimal Subsidies for Development Supply Chains	42
Grocery Store Density and Food Waste	42
Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government	41
Sharing Manufacturer’s Demand Information in a Supply Chain with Price and Service Effort Competition	41
COVID-19 and E-Commerce Operations: Evidence from Alibaba	41
Ride-Hailing Platforms: Competition and Autonomous Vehicles	40
Information Provision and Farmer Welfare in Developing Economies	40
Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms	38
Service Quality Using Text Mining: Measurement and Consequences	37
Operating Room Staffing and Scheduling	37
Managing Social Responsibility in Multitier Supply Chains	37
Responsible Sourcing Under Supplier-Auditor Collusion	37
Reveal the Supplier List? A Trade-off in Capacity vs. Responsibility	37
OM Forum—Pandemics/Epidemics: Challenges and Opportunities for Operations Management Research	36
OM Forum—Supply Chain Thinking in Healthcare: Lessons and Outlooks	35
OM Forum—People-Centric Operations: Achievements and Future Research Directions	35
Optimal Commissions and Subscriptions in Networked Markets	34
A Two-Sided Incentive Program for Coordinating the Influenza Vaccine Supply Chain	34
Sustainability in the Fast Fashion Industry	33
Procurement Strategies with Unreliable Suppliers Under Correlated Random Yields	33
Inclusive Manufacturing: The Impact of Disability Diversity on Productivity in a Work Integration Social Enterprise	33
Crowdsourcing Last-Mile Deliveries	32
Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data	32
Store-Brand Introduction and Multilateral Contracting	32
Predicting Inpatient Flow at a Major Hospital Using Interpretable Analytics	31
Optimal Duration of Innovation Contests	30
Co-Opetition in Service Clusters with Waiting-Area Entertainment	30
Prepositioning and Local Purchasing for Emergency Operations Under Budget, Demand, and Supply Uncertainty	30
Blockchain-Enabled Deep-Tier Supply Chain Finance	30
Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional Load in Online Customer Contact Centers	30
Managing Congestion in Matching Markets	30
Trade and Foreign Economic Policy Uncertainty in Supply Chain Networks: Who Comes Home?	29
Designing Sustainable Products Under Coproduction Technology	29
Overbooked and Overlooked: Machine Learning and Racial Bias in Medical Appointment Scheduling	29
OM Forum—Reducing Food Waste: An Operations Management Research Agenda	29
Disclosing Product Availability in Online Retail	29
Strategic Inventories Under Supply Chain Competition	28
Vertiport Planning for Urban Aerial Mobility: An Adaptive Discretization Approach	27
Integrating Anticipative Replenishment Allocation with Reactive Fulfillment for Online Retailing Using Robust Optimization	27
Smart Charging of Electric Vehicles: An Innovative Business Model for Utility Firms	27
Non-ownership Business Models for Solar Energy	26
Contract Unobservability and Downstream Competition	26
On Queue-Length Information when Customers Travel to a Queue	26
Inventory Sharing and Demand-Side Underweighting	26
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency	25
Understanding the Value of Fulfillment Flexibility in an Online Retailing Environment	25
Last Mile Innovation: The Case of the Locker Alliance Network	25
Strategic Sourcing Under Severe Disruption Risk: Learning Failures and Under-Diversification Bias	25

The Impact of Behavioral and Economic Drivers on Gig Economy Workers	24
Optimal Contract Under Asymmetric Information About Fairness	24
Operational Transparency: Showing When Work Gets Done	24
The Impacts of Algorithmic Work Assignment on Fairness Perceptions and Productivity: Evidence from Field Experiments	23
Preorder Price Guarantee in e-Commerce	23
Referral Timing and Fundraising Success in Crowdfunding	22
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar	22
Artificial Shortage in Agricultural Supply Chains	22
Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste	22
Wholesale Price Discrimination in Global Sourcing	22
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations	22
Real-Time Delivery Time Forecasting and Promising in Online Retailing: When Will Your Package Arrive?	21
Peer Bargaining and Productivity in Teams: Gender and the Inequitable Division of Pay	21
JD.com: Transaction-Level Data for the 2020 MSOM Data Driven Research Challenge	21
Recovering Global Supply Chains from Sourcing Interruptions: The Role of Sourcing Strategy	21
Supplier Competition and Cost Reduction with Endogenous Information Asymmetry	21
A Responsive-Pricing Retailer Sourcing from Competing Suppliers Facing Disruptions	21
The Internet of Things and Information Fusion: Who Talks to Who?	20
Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain	20
Drone Network Design for Cardiac Arrest Response	20
On-Demand Meal Delivery Platforms: Operational Level Data and Research Opportunities	20
The Influence of Peers in Worker Misconduct: Evidence from Restaurant Theft	20
Is Diversity (Un-)Biased? Project Selection Decisions in Executive Committees	19
An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice	19
Offline-Channel Planning in Smart Omnichannel Retailing	19
Product Design Under Multinomial Logit Choices: Optimization of Quality and Prices in an Evolving Product Line	19
Sequential Product Development and Introduction by Cash-Constrained Start-Ups	19
Retail in High Definition: Monitoring Customer Assistance Through Video Analytics	19
A Clustered Overflow Configuration of Inpatient Beds in Hospitals	19
Designing Informative Rating Systems: Evidence from an Online Labor Market	19
Enabling Smarter Cities with Operations Management	18
Cross-Border E-Commerce Data Set: Choosing the Right Fulfillment Option	18
Show or Tell? Improving Inventory Support for Agent-Based Businesses at the Base of the Pyramid	18
Ride-Hailing Networks with Strategic Drivers: The Impact of Platform Control Capabilities on Performance	18
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning	17
The Impact of Ride-Hailing Services on Congestion: Evidence from Indian Cities	17
On-Demand Delivery from Stores: Dynamic Dispatching and Routing with Random Demand	17
Improved Crop Productivity Through Optimized Planting Schedules	17
Revisiting the Role of Collaboration in Creating Breakthrough Inventions	17
Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals	17
Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility Contract	17
Shipping Consolidation Across Two Warehouses with Delivery Deadline and Expedited Options for E-commerce and Omni-channel Retailers	17
Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers	17
The Incentive Game Under Target Effects in Ridesharing: A Structural Econometric Analysis	17
Value of Online–Off-line Return Partnership to Off-line Retailers	17
Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians	17
Online Advance Scheduling with Overtime: A Primal-Dual Approach	17
Supply Chain Performance with Target-Oriented Firms	17
Seeing the Bigger Picture? Ramping up Production with the Use of Augmented Reality	16
Capacity Expansions with Bundled Supplies of Attributes: An Application to Server Procurement in Cloud Computing	16
Introducing Autonomous Vehicles: Adoption Patterns and Impacts on Social Welfare	16
The Value of Smart Contract in Trade Finance	16
After-Sales Service Contracting: Condition Monitoring and Data Ownership	16
Operational Strategies for Distributing Durable Goods in the Base of the Pyramid	16
Supplying to Mom and Pop: Traditional Retail Channel Selection in Megacities	15
Hiding in the Herd: The Product Recall Clustering Phenomenon	15
Coping with Spatial Mismatch: Subsidy Design for Electric Vehicle and Charging Markets	15
Implications of Price Matching in Supply Chain Negotiation	15
Distributed 3D Printing of Spare Parts via IP Licensing	15
Online Learning and Optimization of (Some) Cyclic Pricing Policies in the Presence of Patient Customers	15
The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department	15
Believing in Analytics: Managers’ Adherence to Price Recommendations from a DSS	15
Introduction to the Special Issue on Responsible Operations and Supply Chain Management	14
Learning to Collude in a Pricing Duopoly	14
Setting Retail Staffing Levels: A Methodology Validated with Implementation	14
New-Product Diffusion in Closed-Loop Supply Chains	14
Does Immediate Feedback Make You Not Try as Hard? A Study on Automotive Telematics	14
Distribution-Free Pricing	14
Data-Driven Management of Post-transplant Medications: An Ambiguous Partially Observable Markov Decision Process Approach	14
On the Role of Teletriage in Healthcare Demand Management	14
When Shared Autonomous Electric Vehicles Meet Microgrids: Citywide Energy-Mobility Orchestration	14