OOIR: Observatory of International Research

Papers

(The TQCC of M&SOM-Manufacturing & Service Operations Management is 14. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-07-01 to 2024-07-01.)

Article	Citations
Channel Structures of Online Retail Platforms	155
Gender Inequality in Research Productivity During the COVID-19 Pandemic	105
Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding	103
Labor Welfare in On-Demand Service Platforms	98
Information Sharing on Retail Platforms	96
Stock Market Reaction to Supply Chain Disruptions from the 2011 Great East Japan Earthquake	91
Competition Between Two-Sided Platforms Under Demand and Supply Congestion Effects	84
OM Forum—COVID-19 Scratch Models to Support Local Decisions	82
OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research	82
We Are on the Way: Analysis of On-Demand Ride-Hailing Systems	78
A Deep Q-Network for the Beer Game: Deep Reinforcement Learning for Inventory Optimization	73
Motivating Supplier Social Responsibility Under Incomplete Visibility	72
Surge Pricing and Two-Sided Temporal Responses in Ride Hailing	70
Supplier Centrality and Auditing Priority in Socially Responsible Supply Chains	68
Dynamic Type Matching	67
Pricing and Matching with Forward-Looking Buyers and Sellers	61
Cooperative Approaches to Managing Social Responsibility in a Market with Externalities	59
Can Deep Reinforcement Learning Improve Inventory Management? Performance on Lost Sales, Dual-Sourcing, and Multi-Echelon Problems	58
The Influence of Female Directors on Product Recall Decisions	55
OM Forum—Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective	54
“Fulfilled by Amazon”: A Strategic Perspective of Competition at the e-Commerce Platform	51
Investments in Renewable and Conventional Energy: The Role of Operational Flexibility	49
Promoting Solar Panel Investments: Feed-in-Tariff vs. Tax-Rebate Policies	47
Manufacturer’s Entry in the Product-Sharing Market	46
AI and Procurement	45

Making the Most of Your Regret: Workers’ Relocation Decisions in On-Demand Platforms	44
Condition-Based Production Planning: Adjusting Production Rates to Balance Output and Failure Risk	42
Optimal Subsidies for Development Supply Chains	41
OM Forum—A Review of Empirical Operations Management over the Last Two Decades	41
Grocery Store Density and Food Waste	40
Impacts of Counterfeiting on a Global Supply Chain	39
COVID-19 and E-Commerce Operations: Evidence from Alibaba	39
Sharing Manufacturer’s Demand Information in a Supply Chain with Price and Service Effort Competition	38
Product Price, Quality, and Service Decisions Under Consumer Choice Models	38
Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government	37
Cause Marketing: Product Pricing, Design, and Distribution	37
Value and Design of Traceability-Driven Blockchains	37
How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?	37
Operating Room Staffing and Scheduling	37
Responsible Sourcing Under Supplier-Auditor Collusion	35
Managing Social Responsibility in Multitier Supply Chains	35
OM Forum—Pandemics/Epidemics: Challenges and Opportunities for Operations Management Research	35
Service Quality Using Text Mining: Measurement and Consequences	34
Ride-Hailing Platforms: Competition and Autonomous Vehicles	34
Information Provision and Farmer Welfare in Developing Economies	34
Reveal the Supplier List? A Trade-off in Capacity vs. Responsibility	34
OM Forum—Supply Chain Thinking in Healthcare: Lessons and Outlooks	33
A Two-Sided Incentive Program for Coordinating the Influenza Vaccine Supply Chain	33
OM Forum—People-Centric Operations: Achievements and Future Research Directions	32
Optimal Commissions and Subscriptions in Networked Markets	32
Logistics Performance, Ratings, and Its Impact on Customer Purchasing Behavior and Sales in E-Commerce Platforms	32
Store-Brand Introduction and Multilateral Contracting	30
Inclusive Manufacturing: The Impact of Disability Diversity on Productivity in a Work Integration Social Enterprise	30
Managing Congestion in Matching Markets	29
Blockchain-Enabled Deep-Tier Supply Chain Finance	29
Crowdsourcing Last-Mile Deliveries	28
Designing Sustainable Products Under Coproduction Technology	28
Sustainability in the Fast Fashion Industry	28
Procurement Strategies with Unreliable Suppliers Under Correlated Random Yields	28
Prepositioning and Local Purchasing for Emergency Operations Under Budget, Demand, and Supply Uncertainty	28
Disclosing Product Availability in Online Retail	28
Predicting Inpatient Flow at a Major Hospital Using Interpretable Analytics	27
Co-Opetition in Service Clusters with Waiting-Area Entertainment	27
Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional Load in Online Customer Contact Centers	27
Demand Estimation Under the Multinomial Logit Model from Sales Transaction Data	27
Optimal Duration of Innovation Contests	27
Trade and Foreign Economic Policy Uncertainty in Supply Chain Networks: Who Comes Home?	26
Strategic Inventories Under Supply Chain Competition	26
Understanding the Value of Fulfillment Flexibility in an Online Retailing Environment	25
On Queue-Length Information when Customers Travel to a Queue	25
Inventory Sharing and Demand-Side Underweighting	25
OM Forum—Reducing Food Waste: An Operations Management Research Agenda	25
Last Mile Innovation: The Case of the Locker Alliance Network	24
On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency	24
Overbooked and Overlooked: Machine Learning and Racial Bias in Medical Appointment Scheduling	24

Contract Unobservability and Downstream Competition	24
Non-ownership Business Models for Solar Energy	24
Optimal Contract Under Asymmetric Information About Fairness	23
Smart Charging of Electric Vehicles: An Innovative Business Model for Utility Firms	22
Truthful Mechanisms for Medical Surplus Product Allocation	22
Strategic Sourcing Under Severe Disruption Risk: Learning Failures and Under-Diversification Bias	22
Wholesale Price Discrimination in Global Sourcing	22
Referral Timing and Fundraising Success in Crowdfunding	22
Vertiport Planning for Urban Aerial Mobility: An Adaptive Discretization Approach	22
Data-Driven Optimization for Commodity Procurement Under Price Uncertainty	22
Artificial Shortage in Agricultural Supply Chains	22
Collaboration, Interruptions, and Changeover Times: Workflow Model and Empirical Study of Hospitalist Charting	21
Dynamic Probabilistic Selling When Customers Have Boundedly Rational Expectations	21
Integrating Anticipative Replenishment Allocation with Reactive Fulfillment for Online Retailing Using Robust Optimization	21
Operational Transparency: Showing When Work Gets Done	21
That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar	21
Preorder Price Guarantee in e-Commerce	21
Recovering Global Supply Chains from Sourcing Interruptions: The Role of Sourcing Strategy	20
Shipping to Heterogeneous Customers with Competing Carriers	20
Supplier Competition and Cost Reduction with Endogenous Information Asymmetry	20
Centralized and Decentralized Warehouse Logistics Collaboration	20
The Influence of Peers in Worker Misconduct: Evidence from Restaurant Theft	19
Cross-Border E-Commerce Data Set: Choosing the Right Fulfillment Option	19
Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste	19
Is Diversity (Un-)Biased? Project Selection Decisions in Executive Committees	18
A Clustered Overflow Configuration of Inpatient Beds in Hospitals	18
Retail in High Definition: Monitoring Customer Assistance Through Video Analytics	18
Product Design Under Multinomial Logit Choices: Optimization of Quality and Prices in an Evolving Product Line	18
On-Demand Meal Delivery Platforms: Operational Level Data and Research Opportunities	18
Peer Bargaining and Productivity in Teams: Gender and the Inequitable Division of Pay	18
The Internet of Things and Information Fusion: Who Talks to Who?	18
The Impacts of Algorithmic Work Assignment on Fairness Perceptions and Productivity: Evidence from Field Experiments	18
An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice	18
A Responsive-Pricing Retailer Sourcing from Competing Suppliers Facing Disruptions	18
Real-Time Delivery Time Forecasting and Promising in Online Retailing: When Will Your Package Arrive?	17
Enabling Smarter Cities with Operations Management	17
Designing Informative Rating Systems: Evidence from an Online Labor Market	17
The Impact of Behavioral and Economic Drivers on Gig Economy Workers	17
Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers	17
Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain	17
Sequential Product Development and Introduction by Cash-Constrained Start-Ups	17
Drone Network Design for Cardiac Arrest Response	17
Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals	17
Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians	17
Offline-Channel Planning in Smart Omnichannel Retailing	16
Improved Crop Productivity Through Optimized Planting Schedules	16
The Value of Smart Contract in Trade Finance	16
Value of Online–Off-line Return Partnership to Off-line Retailers	16
On-Demand Delivery from Stores: Dynamic Dispatching and Routing with Random Demand	16
Capacity Expansions with Bundled Supplies of Attributes: An Application to Server Procurement in Cloud Computing	16
The Incentive Game Under Target Effects in Ridesharing: A Structural Econometric Analysis	16
Ride-Hailing Networks with Strategic Drivers: The Impact of Platform Control Capabilities on Performance	16
Shipping Consolidation Across Two Warehouses with Delivery Deadline and Expedited Options for E-commerce and Omni-channel Retailers	16
Show or Tell? Improving Inventory Support for Agent-Based Businesses at the Base of the Pyramid	16
Revisiting the Role of Collaboration in Creating Breakthrough Inventions	16
Better to Bend than to Break: Sharing Supply Risk Using the Supply-Flexibility Contract	16
Online Advance Scheduling with Overtime: A Primal-Dual Approach	15
Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning	15
On the Role of Teletriage in Healthcare Demand Management	15
The Impact of Ride-Hailing Services on Congestion: Evidence from Indian Cities	15
Online Learning and Optimization of (Some) Cyclic Pricing Policies in the Presence of Patient Customers	15
Supply Chain Performance with Target-Oriented Firms	15
JD.com: Transaction-Level Data for the 2020 MSOM Data Driven Research Challenge	15
Seeing the Bigger Picture? Ramping up Production with the Use of Augmented Reality	14
After-Sales Service Contracting: Condition Monitoring and Data Ownership	14
Operational Strategies for Distributing Durable Goods in the Base of the Pyramid	14
Data-Driven Management of Post-transplant Medications: An Ambiguous Partially Observable Markov Decision Process Approach	14
Introducing Autonomous Vehicles: Adoption Patterns and Impacts on Social Welfare	14
Introduction to the Special Issue on Responsible Operations and Supply Chain Management	14
Hiding in the Herd: The Product Recall Clustering Phenomenon	14
The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department	14