Total Quality Management & Business Excellence

Papers
(The TQCC of Total Quality Management & Business Excellence is 8. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-04-01 to 2024-04-01.)
ArticleCitations
Environmental social governance (ESG) and total quality management (TQM): a multi-study meta-systematic review51
The EFQM 2020 model. A theoretical and critical review48
A review of quality 4.0: definitions, features, technologies, applications, and challenges44
A model of integration ISO 9001 with Lean six sigma and main benefits achieved36
Sampling weight adjustments in partial least squares structural equation modeling: guidelines and illustrations32
Lean Six Sigma and Industry 4.0 combination: scoping review and perspectives28
Soft and hard TQM practices: future research agenda for industry 4.025
Quality 2030: quality management for the future23
ISO 9004 maturity model for quality in industry 4.022
The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations20
An investigation of consumer evaluation of authenticity of their company's CSR engagement19
Reducing pharmacy medication errors using Lean Six Sigma: A Thai hospital case study19
Analysis of ISO 9001 certification benefits in Brazilian companies19
Future of quality management system (ISO 9001) certification: novel grey forecasting approach17
Retrospective view and thematic analysis of value co-creation through bibliometric analysis17
Intellectual capital and firm performance: evidence from certified firms from the EFQM excellence model16
Corporate sustainability practices: a new perspective of linking board with firm performance16
Assessing the relationship between digital transformation and sustainable business excellence in a turbulent scenario15
On the inclusion of sustainability and digitalisation in quality management – an overview from past to present15
Impact of technical and social lean practices on SMEs’ performance in automobile industry: a structural equation modelling (SEM) analysis14
Healthcare costs’ reduction through the integration of Healthcare 4.0 technologies in developing economies14
Enhancing quality and innovation performance: the role of supplier communication and knowledge development14
Indicators for TQM 4.0 model: Delphi Method and Analytic Hierarchy Process (AHP) analysis14
Benefits, challenges, critical success factors and motivations of Quality 4.0 – A qualitative global study13
An empirical exploration of quality management practices and firm performance from Chinese manufacturing industry13
Performance measurement in SMEs: systematic literature review and research directions13
Determining critical success factors for lean implementation13
Attaining organisational agility through competitive intelligence: the roles of strategic flexibility and organisational innovation13
Towards societal satisfaction in a fifth generation of quality – the sustainability model13
Tracing evolution of EFQM and its relationship with Industry 4.013
The quality movement: where are we going? Past, present and future13
A bibliometric and thematic review of business excellence journal papers from 1990 to 202012
The impact of Lean Six Sigma practices on supply chain resilience during COVID 19 disruption: a conceptual framework12
Is leagile still relevant? A review and research opportunities12
Open Total Quality Management in the Circular Economy age: a social enterprise perspective through the case of Patagonia12
Human factors involved in lean management: a systematic literature review12
‘Leanon me’: an integrative literature review on the middle management role in lean12
So hard to say goodbye: impact of punitive supervision on turnover intention11
Publication performance and trends in Total Quality Management research: a bibliometric analysis11
Quality management internal auditing in small and medium-sized companies: an exploratory study on factors for significantly improving quality performance11
A novel and practical conceptual framework to support Lean Six Sigma deployment in manufacturing SMEs11
Making digitalization work: unveiling digitalization's implications on psycho-social risks at work11
The role of organisational motivation and coordination in continuous improvement implementations: an empirical research of process improvement project success10
Corporate social responsibility and firm performance10
Boardroom gender diversity and firm performance: from the lens of voluntary regulations, “tokenism” and “critical mass”10
The impact of digital technologies on the achievement of the Sustainable Development Goals: evidence from the agri-food sector10
ISO 9001:2015: the view from the conformity assessment community10
Workplace stress and health – the connection to quality management10
Using Six Sigma DMAIC for Lean project management in education: a case study in a German kindergarten10
Millennials and leadership: a systematic literature review9
Understanding building sustainability – the case of Sweden9
A meta-analytic investigation of lean practices and their impact on organisational performance9
Aligning corporate social responsibility practices with the environmental performance management systems: a critical review of the relevant literature9
Measuring creativity: role of service quality management, knowledge sharing and social interaction9
Integrated Management Systems: their organizational impacts9
Organisational profiles: key factors and results from the EFQM model perspective9
Effect of partnership quality on SMEs success: Mediating role of coordination capability and organisational agility8
Lean management strategy and innovation: moderation effects of collective voluntary turnover and layoffs8
Decoding sustainable success8
How to determine a minimum viable product in app-based lean start-ups: Kano-based approach8
China quality award and the market value of the firm8
Research on the influence of compensation methods and customer sentiment on service recovery effect8
A new model to evaluate the success of electronic customer relationship management systems in industrial marketing: the mediating role of customer feedback management8
TQM practices and their impact on organisational performance: the case of India’s deming-award industries8
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