Total Quality Management & Business Excellence

Papers
(The H4-Index of Total Quality Management & Business Excellence is 19. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)
ArticleCitations
A review of quality 4.0: definitions, features, technologies, applications, and challenges67
Environmental social governance (ESG) and total quality management (TQM): a multi-study meta-systematic review61
The EFQM 2020 model. A theoretical and critical review57
Lean Six Sigma and Industry 4.0 combination: scoping review and perspectives40
Soft and hard TQM practices: future research agenda for industry 4.034
ISO 9004 maturity model for quality in industry 4.029
The Many Meanings of Quality: Towards a Definition in Support of Sustainable Operations27
Quality 2030: quality management for the future26
Assessing the relationship between digital transformation and sustainable business excellence in a turbulent scenario25
Indicators for TQM 4.0 model: Delphi Method and Analytic Hierarchy Process (AHP) analysis25
Benefits, challenges, critical success factors and motivations of Quality 4.0 – A qualitative global study25
Reducing pharmacy medication errors using Lean Six Sigma: A Thai hospital case study23
Corporate sustainability practices: a new perspective of linking board with firm performance21
Enhancing quality and innovation performance: the role of supplier communication and knowledge development21
On the inclusion of sustainability and digitalisation in quality management – an overview from past to present20
Intellectual capital and firm performance: evidence from certified firms from the EFQM excellence model20
Retrospective view and thematic analysis of value co-creation through bibliometric analysis20
Healthcare costs’ reduction through the integration of Healthcare 4.0 technologies in developing economies19
Attaining organisational agility through competitive intelligence: the roles of strategic flexibility and organisational innovation19
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