OOIR: Observatory of International Research

Papers

(The TQCC of Journal of Health Organization and Management is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-05-01 to 2026-05-01.)

Article	Citations
The relationship between patients’ nursing care satisfaction and nursing image perceptions: an example of a university hospital	32
A social cognitive theory of customer value co-creation behavior: evidence from healthcare	26
How does organizational sacralization affect healthcare professionals’ work engagement and turnover intentions through perceived organizational support?	25
From hospital-centered care to home-centered care of older people: propositions for research and development	24
Guest editorial: Employee voice and silence in the health sector	20
A narrative review of e-health systems' evolution – evidence from a regional study	20
Artificial intelligence and big data from digital health applications: publication trends and analysis	20
Determinants of competitive advantage through achieving pharmaceutical supply chain management capabilities in the Ethiopian healthcare sector	20
Users' involvement in digital health collaborative projects	19
To adopt or not to adopt mobile health applications? A study among Generation X mobile phone users in a developing country	19
Stress and coping in behavioral healthcare: a qualitative study	18
Exploring the impact of tensions on value co-creation: practitioner perspectives from a private healthcare setting	18
Putting the pieces together: towards an integrative framework for healthcare performance	18
Healthcare presence or barely there? Unpacking the systemic challenges to the right to health in Nigeria: a scoping review	16
Exploring telemedicine and organizational challenges in the healthcare system: a qualitative analysis using Grounded Theory	16
Pursuing sustainable performance in healthcare organizations: a sustainable business model perspective	15
Interorganizational systems without hierarchy: immunization information systems	14
Lessons learned from the pandemic: expanding the collaboration between clinical and logistics activities in a hospital	14
Nurturing innovative culture in a healthcare organisation – Lessons from a Swedish case study	14
Stakeholder management and financial sustainability in philanthropic hospitals	13
Health service requirements of mHealth app users: evidence from Hangzhou, China	13
Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations	12
The regulation and reconciliation of hybrid professional-managerial identities in a public hospital: the case of Lean management	12
The impact of organizational blindness on nurses’ commitment in healthcare settings	12
Business intelligence and the leverage of information in healthcare organizations from a managerial perspective: a systematic literature review and research agenda	12

How sensory marketing affects perceived service quality and customer satisfaction: study in Vietnam public hospitals	11
Improvement of human performance in healthcare systems by taking into account physician behavior	11
AI-IoT integration in Tanzania’s primary healthcare system: a narrative review	11
Challenges and drivers of resilient healthcare management in agedcare facilities of Regional Australia	11
Perspectives on the academic mission in Quebec’s health and social services system: a qualitative study	11
Exploring coordination mechanisms in multimorbid health care: a semi-systematic literature review	11
Is free also fair? Justice perceptions and sustainability in public healthcare delivery	10
Exploring perceived barriers for advancement to leadership positions in healthcare: a thematic synthesis of women's experiences	10
An investigation of the effects of capitated compensation for primary care on healthcare utilization of medicare beneficiaries	10
Diffusion of person-centred care within 27 European countries – interviews with managers, officials, and researchers at the micro, meso, and macro levels	10
Program coordinators’ perspectives on implementing a transition program for newly graduated nurses: a qualitative interview study	10
Performance measurement of Brazilian federal university hospitals: an overview of the public health care services through principal component analysis	10
Medical consultants’ experience of collective leadership in complexity: a qualitative interview study	9
Improving hospital surgical instrument picking processes: a case study of human resource allocation through Six Sigma DMADV framework	9
Factors influencing the organisational homeostasis in healthcare organisations	9
Improving rural and remote health workforce retention amid global workforce shortages: a scoping review of evaluated workforce interventions	9
Granular evaluation of public primary healthcare accessibility in rural India	9
Viewpoints of nurse auditors regarding the profession: a qualitative study	8
Leading well and staying psychologically healthy: the role of resources and constraints for managers in the healthcare sector	8
Employee voice in healthcare: a systematic review	8
Patient presentations to an after-hours general practice, an urgent care clinic and an emergency department on Sundays: a comparative, observational study	8
Meaningful organizational routines in primary healthcare: influencing factors and their consequences for routine enactment	8
Examining professional identity in newly integrated care teams	8
Healthcare workers' autonomy: testing the reciprocal relationship between job autonomy and self-leadership and moderating role of need for job autonomy	8
Clinical leadership development in the NHS – a study in urgent and emergency care (UEC)	8
Colorectal cancer prevention in Central, Eastern European and South Caucasus countries: a review of policy approaches	8
Cross-cultural validation and psychometric testing of the French version of the TeamSTEPPS teamwork perceptions questionnaire	8
The impact of organizational justice on centralized labor scheduling: a qualitative study with patient care staff	8
Healthcare professionals’ well-being at work: a professional and organizational identity perspective	7
Obliged to follow your command: examining how and when servant leadership affects service performance	7
Preparing for future supply disruptions: a roadmap from the healthcare procurement perspective	7
Advancing hospital operations with Kaizen events: a systematic literature review	7
Medical staff's emotional exhaustion and its relationship with patient safety dimensions	7
A time-lagged design on the social capital, intention to stay and turnover: the moderating effects of training and reward	7
Modelling lifecycles of inter-organizational collaborations in healthcare: a systematic review and best-fit framework synthesis	6
A need for a comprehensive health financing strategy in Pakistan: an analysis of key health financing issues	6
Organisational drivers of performance in mental health providers	6
Some are more equal than others: workplace favoritism and hospital employees’ intent to quit	6
Abusive supervision and helping behavior among nursing staff: a moderated mediation model	6
Editorial: Navigating the future of health organization and management with a renewed vision	6
Leadership, organisational culture and workforce engagement in the NHS: a qualitative study of healthcare management dynamics	6
Institutional logics, social interactions and management of tensions in public-private partnership organizations	6
Nurses’ participation in health policy development in Ghana: an exploratory study of nurses’ perspective in Bono East Region, Ghana	6
Enhancing inter-organisational partnerships in integrated care models for older adults: a multiple case study	6
Challenges and strategies in effective nursing leadership: viewpoints of nurses in management positions – a qualitative study	6
Baseline evaluation of patient safety culture in a Jordanian tertiary hospital during the COVID-19 pandemic: a cross-sectional study	6
The impact of leadership and workload on healthcare employee affective well-being: does career calling matter?	6
React, reframe and engage. Establishing a receiver mindset for more effective safety negotiations	6
A comparative study of patient safety culture from departed and on-the-job nurses’ viewpoints	6
Balancing competing rationales in priority-setting in primary healthcare – an interview study on political governance	5

Understanding mHealth adoption among older adults: a novel NCA-fsQCA analysis	5
A Lean-DEA approach for continuous improvement in Brazilian public hospitals	5
Unlocking the benefits of diversity among healthcare workforces: a holistic view	5
A dual process model linking dispositional resistance to perceived benefits and change self-efficacy: a study amongst Canadian healthcare professionals	5
Optimizing health system volume flexibility: key determinants and strategies during the COVID-19 crisis	5
Management and administration and non-clinical services staff experiences of co-worker unprofessional behaviour and their reported speaking-up skills: a survey across seven Australian hospitals	5
Artificial intelligence vs human clinicians: a comparative analysis of complex medical query handling across the USA and Australia	5
Integrative operations management framework for large-scale tertiary hospitals: a multidisciplinary empirical analysis	5
Managing integration and disintegration: performance conditions of patient and public involvement to hospitals quality improvement	5
Are acute hospital trust mergers associated with improvements in the quality of care?	5
Accreditation through the eyes of nurse managers: an infinite staircase or a phenomenon that evaporates like water	5
Keep-or-drop multidimensional control systems in professional organisations: evidence on the use of the balanced scorecard in healthcare	5
How fairness and emotional comfort drive workflow efficiency: a mediated-moderated model in healthcare settings	5
Navigating critical factors for successful adoption of digital transformation in hospitals through technological-organizational-environmental framework	5
The role of AI-enabled health systems in the Jordanian context: the case of digital contact tracing apps	5
The collaborative and professional boundary challenges from a bottom-up perspective: an insider action research study on a hospital ward	4
Digital transformation, strategy execution and operational efficiency in Uganda's medical facilities	4
Strategies and practices for organizational learning in integrated care	4
A novel approach to prioritizing health technology investments using integrated AI-based ranking model	4
Trickle-down incivility in healthcare: a self-control perspective on supervisor-to-nurse incivility	4
Navigating the COVID-19 crisis: a study of healthcare leadership response in India and the USA	4
AI-enabled chatbots healthcare systems: an ethical perspective on trust and reliability	4
The role of narratives in interprofessional collaboration during organizational change: an ethnographic case study in general practice	4
An innovative model of access and triage to reduce waiting in an outpatient epilepsy clinic: a process evaluation	4
From leadership to digital maturity in public healthcare: evidence from Pakistan’s digital transformation journey	4
Implementation of a magnet hospital model: attracting and retaining healthcare staff in a Swedish hospital	4
Workplace bullying in midwifery: insights from a survey of New Zealand midwives	4
Assessing AI literacy and attitudes among medical students: implications for integration into healthcare practice	4
Co-development of client involvement in health and social care services: examining modes of interaction	4
How did whistleblowing and the duty of candour get onto the agenda of the British national health service	4
Exploring patient incivility impact on nurse retention: the mediating role of well-being	4
Individual resilience as an antecedent of basic psychological needs fulfillment among Italian healthcare professionals	4
A soft policy instrument with a hard content? An analysis of national agreements in Swedish multi-level healthcare	4
Managing an ageing healthcare workforce: a systematic literature review	4
Finnish experts' perceptions of digital healthcare forms in 2035 and the anticipated healthcare workforce impacts: a Delphi study	4
Optimizing health organization performance and patient care outcomes via predictive analytics: implications for data science and artificial intelligence research	4
Beyond service quality: patient-perceived trust and revisit intention toward private dental clinics	4
Sustaining workplace through emotional intelligence: the role of empowering leadership in fostering engagement and risk-taking in healthcare	4
Comparing perspectives on organisational silence: an analysis of the Gosport inquiry	4
Improving the learning capacity of regional health systems for their transformation towards health and well-being systems: a qualitative study of ten Dutch regions	4
Corrigendum: Why is learning from patient safety incidents (still) so hard? A sociocultural perspective on learning from incidents in healthcare organizations	4