Public Management Review

Article	Citations
Making choices in addressing sustainability problems: A link to framing effects and protected values	136
Gendered cooperation in a post-NPM era: a comparative study of the perceptions of municipal technostructure experts and middle-line managers	95
Empowering justice: female police officers’ perspectives on advocating for female victims in South Korea	64
A representative-represented matrix: exploring the symbolic effect of minority representation	63
Turning rejection into adoption: enhancing the uptake of externally developed design proposals through boundary spanning	51
Message-sidedness in performance information disclosure and citizens’ perceived accountability: an experimental study	50
Collaborators, supplementers, purchasers and privatizers - profiling the social and health care delivery forms of finnish municipalities through cluster analysis	45
The end of the world as we know it – public ethics in times of de-standardization and individualization	43
Citizen perceptions of public school efficiency: evidence from the U.S.	42
Management reforms, re-stratification and the adaptation of professional status hierarchies: The case of medicine in publicly owned hospitals	41
Publicness, Organizational Strategies, and Public Value Outcomes: An Empirical Analysis of U.S Acute Care Hospitals	38
Fight or flight: How gender influences follower responses to unethical leader behaviour	35
Break my stride? The impact of collaboration entrants on community-level performance for economic development	35
Noise at the street level: revealing unwanted variability in seismic safety	35
One issue, two interpretations: unpacking the role of issue definition in e-government implementation	35
Empowering leadership in crisis: a natural experiment	35
Citizen engagement in public sector innovation: exploring the transition between paradigms	33
Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective	31
The bureaucratic reputation scale: cross-country and cross-language validation	30
Do networks get emotional? The role of leaders’ emotions for (network) success	30
The effects of artificial intelligence and victims’ deservingness information on citizens’ blame attribution towards administrative errors	28
Correction	26
Transparency and citizen satisfaction: a meta-analysis and future research agenda	26
Reward exploitation or exploration? The effects of local government sustainability strategies and performance information on citizen evaluation	26
Correction	26

The politics of insufficiency: ambivalence and boundary work in the co-production of welfare services	25
When extreme work becomes the norm: an exploration of coping strategies of public sector nurses	25
Does non-profit commercialization help reduce social inequality? Revisiting the cross-subsidization hypothesis	25
Paths to citizens-controlled coproduction: The use of blockchain technology in digital coproduction	25
Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context	24
The impact of virtual reality on private value dimensions: a healthcare case study	24
Citizens’ motivations to coproduce: a Q methodological study on the City Governance Committee in Nanjing, China	24
Design strategies for Citizen Strategic Orientation	23
Activating employees’ motivation to increase intentions to report wrongdoings: evidence from a large-scale survey experiment	23
Who are leading? A survey of organizational context explaining leadership behaviour of managers and non-managerial employees in public organizations	22
Do institutional pressures increase reactive transparency of government? Evidence from a field experiment	22
Capitalization of social service nonprofit activities: homeless service provider openings and home values	21
Value processes and lifecycles in networks for public service innovation	21
Accelerating social initiatives: an exploratory study on scaling in the social sector	21
Beyond policy patrons: A ‘MADE’ framework for examining public engagement efforts of philanthropic foundations on Twitter	21
Collaboration in action: How micro-level relational dynamics are connected with issue frame convergence in collaborative governance networks	21
Social enterprise and social entrepreneurship in the Public Administration (PA) scholar field: a bibliometric analysis and some conceptual considerations	20
User-orientation in public service organizations: making use of value as a thick concept	20
Exploring the roles of non-profit organizations in co-production: a systematic literature review	20
Satisficing or maximizing in public–private partnerships? A laboratory experiment on strategic bargaining	19
Studying complex systems through design interventions Probing open government data ecosystems in the Netherlands	18
Fraught with tension? A machine-learning approach to termination traits of public corporations in English and German local governments	18
Framework for cross-border governance: from cross-border critical factors to sustainable development	18
Navigating the ‘meaningless’ of social innovation: perspectives of social care practitioners in Scotland	18
The impact of accountability systems on public employee well-being and the moderating effects of role clarity and job autonomy	17
Public servants’ creativity: salient stimulators and inhibitors a longitudinal qualitative digital diary study	17
Who guards the guards with AI-driven robots? The ethicalness and cognitive neutralization of police violence following AI-robot advice	17
Crisis lifecycle, policy response, and policy effectiveness	17
Does only performance feedback matter in public organizations? Testing the moderating role of directional managerial networking on performance improvement	17
An empirical conceptualization of front line enablement by performance management	17
Conflicts over public value within public service ecosystems: a strategic action field approach	16
Public value creation mechanisms in the context of public service logic: an integrated conceptual framework	16
Give and take: understanding innovative behaviour from a psychological contract perspective	16
Blending the two communities: concurrent evidence use in state-level policy processes	16
Improvements in employee performance management over time: evidence from U.S. federal agencies	16
Features and drivers of citizen participation: Insights from participatory budgeting in three European cities	16
From recovery resilience to transformative resilience: How digital platforms reshape public service provision during and post COVID-19	16
Boundary spanning for contractual fairness in public infrastructure projects: its impact on performance and innovation	16
Advocacy as market stewardship in social care quasi-markets	16
Staff reallocations and employee attitudes towards organizational aims: evidence using longitudinal data from the European Commission	16
How does the usage of artificial intelligence affect felt administrative accountability of street-level bureaucrats? The mediating effect of perceived discretion	16
Environmental antecedents, innovation experience, and officials’ innovation willingness: evidence from China	16
Complexity, errors, and administrative burdens	16
Artificial intelligence, types of decisions, and street-level bureaucrats: Evidence from a survey experiment	15
Austerity, political control and supplier selection in English local government: implications for autonomy in multi-level systems	15
Speaking on behalf of the vulnerable? Voluntary translations of citizen needs to policy in community co-production	15
Conceptualizing the elements of value in public services: insights from practitioners	15
Who benefits from collaborative governance? An empirical study from the energy sector	15
Public opinion on megaprojects over time: findings from four megaprojects in the UK	15
Middle managers matter! Unpacking the deployment and adaptation of organization-level dynamic capabilities	15

When do women receive managerial support? The effects of gender congruence and the manager-employee relationship	15
Pay-for-performance, job attraction, and the prospects of bureaucratic representation in public organizations: evidence from a conjoint experiment	14
Repairing public trust through communication in health crises: a systematic review of the literature	14
Frontline organizations as experimental settings for policy change: why public management matters even more	14
Key drivers and barriers to senior public managers’ engagement in digital service innovative behaviour: a qualitative study	14
Improvisational theatre as a viable path? Exploring interaction antecedents in public service innovation processes attempting to implement and sustain eHealth solutions	14
Responding to reforms: resilience through rule-bending and workarounds in the police force	14
Antecedents of emergency services’ Street Level Bureaucrats’ (SLBs) delivery of public value: an exploratory study	14
Compliance with COVID-19 preventive policies and governmental transparency: an experimental analysis	14
Does leader gender matter for performance evaluations? Evidence from two experiments	13
Manager characteristics and early innovation adoption during crises: the case of COVID-19 preventive measures in Danish Eldercare	13
Ongoing strategizing in practice: Examining CEO activities and a social enterprise’s pathways to growth and greater effectiveness	13
Resilience in public service partnerships: evidence from the UK Life Chances Fund	13
Engaging experts by experience as co-producers: challenges and strategies	13
Driving nonprofit hospitals to address health equity in community	13
Dynamics in network governance of infrastructure public-private partnerships: evidence from four municipalities of China	13
Challenges and opportunities for equity in public management: Digital applications in multicultural Smart cities	13
Citizens engaging in public service provision: value co-creation or hard work?	13
Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England	12
Citizen expectations, agency reputation and public service quality	12
Public values? A systematic literature review into the outcomes of public service co-creation	12
Understanding interlocal collaboration for service delivery for migrant workers during the COVID-19 pandemic: evidence from Guangdong, China	12
From the inside looking out: towards an ecosystem paradigm of third sector organizational performance measurement	12
Reducing administrative burdens in an energy bill assistance program	12
Individual, organizational, and institutional accountability: a systematic literature review in public administration	12
Does workplace inclusion mitigate emotional exhaustion? Evidence from local government organizations	12
What drives the perceived legitimacy of collaborative governance? An experimental study	12
Accountability and inter-organizational collaboration within the state	12
Procurement under pressure: shifting governance strategies in turbulent times	11
Receiving and engaging: can a simple ICT delivered government message change citizen health behavior? A field experiment	11
Heart over profit: unravelling the discourse on the non-profit sector’s added value	11
Performance management in collaborations: exploring associations between distributed leadership and collective performance data use	11
Motivational signals in public sector job advertisements and how they relate to attracting and hiring candidates	11
Idiosyncrasies of public value: how individual characteristics influence citizen perceptions of public value	11
Understanding vertical pay dispersion in the public sector: the role of publicness for manager-to-worker pay ratios and interdisciplinary agenda for future research	11
Social enterprise as political work: perspectives from the global south	11
Bringing together unlikely innovators: do connective and learning capacities impact collaboration for innovation and diversity of actors?	11
Testing the conceptual boundaries of public service motivation and sense of community responsibility: prosocial actions in community and political engagement	10
The rise and fall of an NPM-style reform in China: a longitudinal case study of sanitation service delivery in Guangzhou	10
Examining the effects of a performance management reform on employee attitudes and organizational climate	10
Bureaucratic encounter, voice behaviour and citizen satisfaction	10
Ready, set, crisis – transitioning to crisis mode in local public administration	10
Politics and personalities: the 1986 Commonwealth Games as strategic action field	10
The interactive influence of public service motivation, perceived reward equity, and prosocial impact on employee engagement: a panel study in Pakistan	10
Two decades of public sector innovation: building an analytical framework from a systematic literature review of types, strategies, conditions, and results	10
Introducing strategic measures in public facilities management organizations: external and internal institutional work	10
From external provision to technological outsourcing: lessons for public sector automation from the outsourcing literature	10
Managers’ career paths and interlocal collaboration: an agent network collaboration model	10
Bureaucrat or artificial intelligence: people’s preferences and perceptions of government service	10
Same position, different roles? How professional, organizational, and public policy logics shape frontline managers’ role conceptions	10
Buffer and booster? Testing PSM’s role in job demands-resources theory	10
Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce	10
A patchwork quilt of public administration models without early weberianism? Public management reforms in Colombia since the 1980s	10
Social equity for wicked problems: achieving racial equity in homeless service provision	10
Intersecting public management and social equity Introduction to the special issue of Public Management Review	10
Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform	10
‘I do not want to be one of her favourites’. Emotional display and the co-production of frontline care services	10
A tension lens for understanding public innovation diffusion processes	10
The role of employee empowerment in promoting perceived behavioural control over whistleblowing: implications for public organizations	9
Two sides of the same coin: how does civil servants’ public service motivation affect work-family conflict?	9
Power and conflict in network governance: exclusive and inclusive forms of network administrative organizations	9
Beyond auditor and auditee: exploring the governance of performance in eldercare	9
Co-creation and co-production in municipal risk governance – A case study of citizen participation in a German city	9
AI-driven public services and the privacy paradox: do citizens really care about their privacy?	9
Accountability intensity and bureaucrats’ response to conflicting expectations: a survey experiment in China	9
Agency autonomy, public service motivation, and organizational performance	9
Network governance and collaborative governance: a thematic analysis on their similarities, differences, and entanglements	9
Design for inclusive digital co-production	9
Relationships matter: how workplace social capital affects absenteeism of public sector employees	9
Unlocking the process of collaborative innovation - Combining mechanisms of divergence and convergence	9
Encourage or impede? The relationship between trust in government and coproduction	8
Self-organizing work in practice: the case of community-based flooding initiatives in Scotland	8
More than a digital system: how AI is changing the role of bureaucrats in different organizational contexts	8
Be prepared! Local politicians’ proclivity for local government adaptive capacity building in response to COVID-19: the role of risk perceptions	8
Love thy neighbour? Management team environment and effective leadership behaviour in public organizations	8
A policy-centred approach to inter-municipal cooperation	8
Impact of relational and moral motives on social innovation: the mediating role of value co-creation	8
Role perceptions, collaboration and performance: insights from identity theory	8
Can the experience in COVID-19 prevention and control improve the emergency response capacity of local civil servants in China?	8
How the pursuit of public value facilitates collaborative governance: the case of La Vuelta Holanda	8

Public sector creativity: triggers, practices and ideas for public sector innovations. A longitudinal digital diary study	8
Creating public value in frontline teams: an empirical exploration of shared leadership behaviour by frontline officials	8
Interlocal collaborative processes and network position: the combined effects on environmental performance	7
Two logics of democracy in collaborative governance: a mapping of clashes and compromises	7
Transformational-transactional leadership and unethical pro-organizational behavior in the public sector: does public service motivation make a difference?	7
Using Twitter to fight the COVID-19 pandemic: the case of United States governors	7
The impact of telework on the satisfaction of U.S. federal workers	7
Collaborative governance in Social Impact Bonds: aligning interests within divergent accountabilities?	7
Correction	7
Practicing knowledge-agency in highly vulnerable communities: the frontlines of Governance in delivering Brazilian Human services	7
Forced online-level bureaucrats during the pandemic. Analysing the telework experience of social service workers	7
Designing response networks in turbulent times: necessary and sufficient conditions	7
Shifting oversight: the evolution of modern police performance management in England and Wales	7
Job sector or PSM? Examining the relative effects of sector and public service motivation on prosocial behaviour	7
Performance management, gaming and regulatory monitoring: a theoretical model and applications	6
Digital platforms and hybridized social sector accountability: a critical discourse analysis of promotional material	6
Stress tests for public service resilience: introducing the possible-worlds thinking	6
Staff (mis)allocation in public agencies: evidence from protected area management in Brazil	6
Public service management reform: an institutional work and collective framing approach	6
Flying with clipped wings: dynamic capabilities of publicly owned health care providers	6
Internalizing transparency and its relationship with corruption: insights from Colombian public servants	6
How is empathy used in public service? A systematic literature review	6
Correction	6
Exploring the dysfunctional consequences of performance evaluation systems: how does ‘evaluation overload’ affect organizational performance?	6
Supervisory autonomy support: does it strengthen the PSM—Employee engagement relationship?	6
Public officials’ motivated reasoning and their interpretation of policy information	6
Government crisis messaging on social media, citizen online engagement and compliance with policies	6
Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations	6
The influence of network orchestration and organizational formalization on goal orientation in public service delivery networks: an experimental study	6
Integrating recommendations from sustainability performance audits: moving from words to action	6
Influence of public innovation laboratories on the development of public sector ambidexterity	6
Managing the performance of healthcare networks: a ‘dance’ between control and collaboration	5
Collaborative governance in strong state settings: perceived voluntariness and the role of the state in Rural China	5
Talent management in public science funding organizations: institutional logics, paradoxical tensions and HR actor responses	5
Performance information, expectations and satisfaction with public service delivery in the context of co-production initiatives	5
Insights into public management from policing: introduction to the special issue of Public Management Review	5
Making sense of the digital co-production of welfare services: using digital technology to simplify or tailor the co-production of services	5
Understanding goal formation in strategic public management: a proposed theoretical framework	5
Factors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Country	5
Do network management and trust matter for network outcomes? A meta-analysis and research agenda	5
Drivers of collaborative governance for the green transition	5
A review of open strategy: bridging strategy and public management research	5
Street-Level bureaucracy in public administration: A systematic literature review	5
Performance funding of universities and its impacts on accountability: the case of the Czech Republic and Slovakia	5
The influence of new public management on the police first-line manager: exploring the challenges faced by practitioner managers	5
How does citizen-centric co-production lead to value co-creation? A perspective of interactive governance	5
Fast fashion: the rapid layering of management fashions in the Swedish city of Gothenburg	5
New public management in U.S. higher education: is privatization associated with lower costs?	5
Staff support and administrative capacity in strategic planning for local sustainability	5
Job-fit and high-performance versus high-empowerment HR: moderators of the PSM—organizational commitment relationship	5
Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens’ claims?	5
Exploring the impact of collaboration processes on policy networks success: a case study of food policy councils	5
Do visionary and servant leaders reduce cognitive uncertainty of professionals? A study of team-based settings in public organizations	5
In search of legitimacy: conflicting logics and identities of management consultants in public administration	5
Accountability in outsourced public service delivery: an Australian study	5
The role of resource allocation for regime performance in networks for local integration policies	5
Updating public accountability: a conceptual framework of voluntary accountability	5
Who “We” are matters: the influence of organizational identity orientation on public participation in government	5
Organizing for co-production: the role of leadership cultures	5
‘We are all vulnerable, we are all fragile’: COVID-19 as opportunity for, or constraint on, health service resilience in Colombia?	5
Network governance of collaborative innovation: a bipartite network perspective	5
Value co-destruction through misintegration of resources within a public service ecosystem	5
Organizational fragmentation and service performance of municipal water districts	5
Expectations versus reality: the sustainability of co-production approaches over time	4
When the time is right: testing for dynamic effects in collaborative performance	4
Exploring the virtuous circle of societal value creation and capture by non-profit organizations from a Bourdieusian perspective	4
Paradoxes in collaborative governance	4
Implementing AI in the public sector	4
Active representation and identity taxation: unintended outcome of representative labour?	4
Hybrid professional managers in healthcare: an expanding or thwarted occupational interest?	4
Policy attention and the adoption of public sector innovation	4
When ecosystem design shapes strategizing: exploring public value creation in Milano Cortina 2026 Olympic and Paralympic Winter Games	4
Applying organizational density to local public service performance: separating homeless service outcomes from outputs	4
Navigating network governance: the role of social enterprise in local employment services	4
Investigating the contribution of community empowerment policies to successful co-production- evidence from Scotland	4
Performance feedback, blame avoidance, and data manipulation in the public sector: evidence from China’s official city air quality ranking	4
Private organization’s moral behaviour and citizen support for public-private partnerships: evidence from a survey experiment	4
Explaining interstate military friendly policy diffusion across U.S. universities: uncovering vertical-diagonal diffusion	4
Mobilizing to take responsibility: exploring the relationship between Sense of Community Responsibility (SOC-R), Public Service Motivation (PSM) and public service resilience during Covid-19	4
Introduction to the PMR special issue on accountability and legitimacy under collaborative governance	4
Creating and maintaining momentum – relational work in public-private innovation partnerships	4
Let’s pack the backpack together: rethinking routines in public innovation as interactions and public value creation	4
Public service resilience post-Covid: Introduction to the special issue	4
Understanding financial resilience from a resource-based view: Evidence from US state governments	4
Realizing NetZero in social housing: strategic public procurement and internal stakeholder engagement	4
Beyond reporting: What drives performance data use in sustainability management? Empirical evidence from U.S. cities	4
Digitally-induced change in the public sector: a systematic review and research agenda	4
Policy innovation and public organizational performance: a moderated mediation analysis of Taiwan’s Bookstart program	4
Business model innovation in the public sector: an integrative framework	4
In memoriam - Gyorgy Jenei and Irvine Lapsley	3
Public service management during the Covid-19 lockdown: a qualitative study	3
The differing effects of individual- and group-based pay for performance on employee satisfaction: the role of the perceived fairness of performance evaluations	3
Organizational changes in the public sector and employee presenteeism: does (change) leadership matter?	3
Understanding the mobility of public leaders: switching between sectors and governmental levels	3
Design in the public sector: Toward a human centred model of public governance	3