Public Management Review

Article	Citations
Implementing collaborative governance: models, experiences, and challenges	93
Exploring artificial intelligence adoption in public organizations: a comparative case study	77
Design for experience – a public service design approach in the age of digitalization	61
Network governance and collaborative governance: a thematic analysis on their similarities, differences, and entanglements	57
A systematic literature review of open innovation in the public sector: comparing barriers and governance strategies of digital and non-digital open innovation	55
From recovery resilience to transformative resilience: How digital platforms reshape public service provision during and post COVID-19	44
Radical and disruptive answers to downstream problems in collaborative governance?	43
Relational leadership in collaborative governance ecosystems	39
Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce	39
Resilience through digitalisation: How individual and organisational resources affect public employees working from home during the COVID-19 pandemic	38
Responding to information asymmetry in crisis situations: innovation in the time of the COVID-19 pandemic	38
Self-determination theory goes public: experimental evidence on the causal relationship between psychological needs and job satisfaction	37
Under what conditions do governments collaborate? A qualitative comparative analysis of air pollution control in China	32
Neighbourhood governance during the COVID-19 lockdown in Hangzhou: coproduction based on digital technologies	31
How does organizational sustainability foster public service motivation and job satisfaction? The mediating role of organizational support and societal impact potential	28
Features and drivers of citizen participation: Insights from participatory budgeting in three European cities	28
Facilitating collaboration in publicly mandated governance networks	27
Institutional intermediaries as legitimizing agents for social enterprise in China and India	27
Combined effects of procurement and collaboration on innovation in public-private-partnerships: a qualitative comparative analysis of 24 infrastructure projects	26
Public values assessment as a practice: integration of evidence and research agenda	25
Accountability and inter-organizational collaboration within the state	25
Giving sense about paradoxes: paradoxical leadership in the public sector	25
Leadership and innovation: what’s the story? The relationship between leadership support level and innovation target	24
Public sector innovation in context: A comparative study of innovation types	23
AI-driven public services and the privacy paradox: do citizens really care about their privacy?	23

Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context	23
Street-Level bureaucracy in public administration: A systematic literature review	22
Local government as a catalyst for promoting social enterprise	22
Travelling along the public service co-production road: a bibliometric analysis and interpretive review	22
E-procurement system adoption in local governments: the role of procurement complexity and organizational structure	21
Co-creation and co-production in municipal risk governance – A case study of citizen participation in a German city	21
Citizens and the legitimacy outcomes of collaborative governance An administrative burden perspective	20
Design in the public sector: Toward a human centred model of public governance	20
Separating symbolic and active representation: a mixed methods study of gender and education in China	20
Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England	19
More than a digital system: how AI is changing the role of bureaucrats in different organizational contexts	19
Having it all: can collaborative governance be both legitimate and accountable?	19
Making sense of the digital co-production of welfare services: using digital technology to simplify or tailor the co-production of services	18
Gendered leadership during the COVID-19 pandemic: how democracy and representation moderate leadership effectiveness	18
Examining Resilience Across a Service Ecosystem under Crisis	18
Policy labs as arenas for boundary spanning: inside the digital transformation in Germany	18
Business model innovation in the public sector: an integrative framework	18
AI as an organizational agent to nurture: effectively introducing chatbots in public entities	18
Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective	17
Digitally-induced change in the public sector: a systematic review and research agenda	17
Boundaries of collaboration – the case of a temporary housing complex for refugees in Sweden	17
Does digitizing involve desensitizing? Strategic insights into the side effects of workplace digitization	16
Understanding financial resilience from a resource-based view: Evidence from US state governments	16
Accountability and police use of force: Interactive effects between minority representation and civilian review boards	16
When do women receive managerial support? The effects of gender congruence and the manager-employee relationship	16
Accountability intensity and bureaucrats’ response to conflicting expectations: a survey experiment in China	16
Determinants of open innovation adoption in public organizations: a systematic review	16
Implementing AI in the public sector	16
How difficult should it be? Evidence of burden tolerance from a nationally representative sample	16
Boundary-spanning in public value co-creation through the lens of multilevel governance	15
When the going gets tough, the goal-committed get going: overcoming the transaction costs of inter-agency collaborative governance	15
Responding to failure: the promise of market mending for social enterprise	15
Is there a place for employee-driven pro-environmental innovations? The case of public organizations	15
Public health care innovation lab tackling the barriers of public sector innovation	14
Public sector creativity: triggers, practices and ideas for public sector innovations. A longitudinal digital diary study	14
Mutuality in AI-enabled new public service solutions	14
From external provision to technological outsourcing: lessons for public sector automation from the outsourcing literature	14
Budget transparency and governance quality: a cross-country analysis	14
The interactive influence of public service motivation, perceived reward equity, and prosocial impact on employee engagement: a panel study in Pakistan	14
What drives the perceived legitimacy of collaborative governance? An experimental study	14
After the applause: understanding public management and public service ethos in the fight against Covid - 19	14
Market competition and regulatory compliance in public, non-profit, and for-profit organizations	14
Understanding goal formation in strategic public management: a proposed theoretical framework	14
Local government amalgamations: state of the art and new ways forward	13
Conceptualizing the elements of value in public services: insights from practitioners	13
Investigating the contribution of community empowerment policies to successful co-production- evidence from Scotland	13
Citizens as an innovation source in sustainability transitions – linking the directionality of innovations with the locus of the problem in transformative innovation policy	13
‘Damned if you do and damned if you don’t’: a framework for examining double binds in public service organizations	13
The impact of technological innovation on service delivery: social media and smartphone integration in a 311 system	13
Introduction to the PMR special issue on accountability and legitimacy under collaborative governance	13

Social entrepreneurs as change makers: expanding public service networks for social innovation	13
Government transparency: paradoxes and dilemmas	12
Are we there yet? Understanding the implementation of re-municipalization decisions and their duration	12
Agency autonomy, public service motivation, and organizational performance	12
Provision and production reform of urban fire services: privatization, cooperation and costs	12
Examining the impact of control and ownership on social enterprises’ public value creation using integrative publicness theory	12
Virtual agents in the public service: examining citizens’ value-in-use	12
Bought in? The contingent effect of stakeholder support upon strategic implementation success in American municipalities	12
Representation, reputation and expectations towards bureaucracy: experimental findings from a favela in Brazil	12
Financial capacity and organizational stability in U.S. local governments	12
Crisis lifecycle, policy response, and policy effectiveness	12
Does non-profit commercialization help reduce social inequality? Revisiting the cross-subsidization hypothesis	12
Resilience in public service partnerships: evidence from the UK Life Chances Fund	12
Staff support and administrative capacity in strategic planning for local sustainability	11
A review of open strategy: bridging strategy and public management research	11
Updating public accountability: a conceptual framework of voluntary accountability	11
Who benefits from collaborative governance? An empirical study from the energy sector	11
Policy attention and the adoption of public sector innovation	11
Information sharing in public-private relationships: the role of boundary objects in contracts	11
International survey evidence on user and community co-delivery of prevention activities relevant to public services and outcomes	11
A systematic literature review of city competitiveness: A 30-year assessment and future agenda for public administration	11
Strategic planning and performance perceptions of managers and citizens: analysing multiple mediations	11
What makes work smart in the public sector? Insights from a bibliometric analysis and interpretive literature review	11
Enabling PSL and value co-creation through public engagement: a study of municipal service regeneration	11
Does gender matter in budget deviations? An empirical assessment of Spanish local governments	11
Understanding street‐level bureaucrats’ informal collaboration: Evidence from police officers across the jurisdictional divide	11
Gender, situational visibility, and discretionary decision-making of regulatory street-level bureaucrats under pandemic emergency: an experimental study in China	11
Perceived racial discrimination in the workplace: considering minority supervisory representation and inter-minority relations	11
Mobilizing to take responsibility: exploring the relationship between Sense of Community Responsibility (SOC-R), Public Service Motivation (PSM) and public service resilience during Covid-19	11
No two-party game: how third-sector organizations alter administrative burden and improve social equity	10
Understanding diverse types of performance information use: evidence from an institutional isomorphism perspective	10
Ethical leadership and program to reduce unethical behaviour among public employees	10
Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government	10
Fight or flight: How gender influences follower responses to unethical leader behaviour	10
The differing effects of individual- and group-based pay for performance on employee satisfaction: the role of the perceived fairness of performance evaluations	10
Does leader gender matter for performance evaluations? Evidence from two experiments	10
‘Explain, but make no excuses’: service recovery after public service failures	10
The complexities of digitization and street-level discretion: a socio-materiality perspective	10
Can effective organizational rules keep employees from leaving? a study of green tape and turnover intention	10
Developing a vulnerability-based conceptual model for managing risk in non-profit projects: a multicase study in a European country	10
Revenue diversification or revenue concentration? Impact on financial health of social enterprises	10
Applying organizational density to local public service performance: separating homeless service outcomes from outputs	10
Nurturing mutual gains in the public sector: the roles of socially responsible human resource practices, employee use of normative public values, and job crafting	10
Public trust and collaborative governance: an instrumental variable approach	10
Publicness and micro-level risk behaviour: experimental evidence on stereotypical discounting behaviour	9
A policy-oriented approach to co-production. The case of homestay accommodation for refugees and asylum seekers	9
Learning effects of anti-corruption reform in public organisations: explanations from social psychological theory	9
Learning how to do AI: managing organizational boundaries in an intergovernmental learning forum	9
A qualitative comparative analysis of collaborative governance structures as applied in urban gardens	9
Doing better with less: do behavioural capabilities affect street level bureaucrats’ ability to deliver public value?	9
Role perceptions, collaboration and performance: insights from identity theory	9
Workgroup innovative behaviours in the public sector workplace: the influence of servant leadership and workgroup climates	9
In search of legitimacy: conflicting logics and identities of management consultants in public administration	9
Empowering the frontline: internal and external organizational antecedents of teacher empowerment	9
Creeping crises and public administration: a time for adaptive governance strategies and cross-sectoral collaboration?	9
Government crisis messaging on social media, citizen online engagement and compliance with policies	9
Public procurement failure: The role of transaction costs and government capacity in procurement cancellations	9
To measure or not to measure?An empirical investigation of social impact measurement in UK social enterprises	9
Public servants’ creativity: salient stimulators and inhibitors a longitudinal qualitative digital diary study	9
Exploring network mechanisms to organizations’ influence reputation: a case of collaborative disaster response	9
Relational leadership in local governance: the engagement of mayors with citizens, public managers and politicians	9
Death anxiety among street-level bureaucrats: how does it affect their work drive and performance?	9
Stress tests for public service resilience: introducing the possible-worlds thinking	9
What triggers public-private partnership (PPP) renegotiations in the United States?	9
Introducing research insights into the third sector, social enterprise and public service delivery	9
Evidence use as sociomaterial practice? A qualitative study of decision-making on introducing service innovations in health care	9
Paradoxes in collaborative governance	9
The many shapes and sizes of meta-governance. An empirical study of strategies applied by a well-advanced meta-governor: the case of Dutch central government in education	8
Public service logic and the creation of value propositions through framing	8
Satisficing or maximizing in public–private partnerships? A laboratory experiment on strategic bargaining	8
Relationships between community-led mutual aid groups and the state during the COVID-19 pandemic: complementary, supplementary, or adversarial?	8
Two decades of public sector innovation: building an analytical framework from a systematic literature review of types, strategies, conditions, and results	8
The new era leadership for the public sector? Entrepreneurship, effectiveness, and democracy	8
The evolutionary trajectory of social enterprises in the Czech Republic and Slovakia	8
Hybrid professional managers in healthcare: an expanding or thwarted occupational interest?	8
The necessity of collaboration in branding: analysing the conditions for output legitimacy through qualitative comparative analysis (QCA)	8
Does the past matter? Unravelling the temporal interdependencies of institutions in the success of public–private partnerships	8
‘I do not want to be one of her favourites’. Emotional display and the co-production of frontline care services	8
Ambiguity, appraisal, and affect: examining the connections between goal perceptions, emotional labour, and exhaustion	8
Collaborative governance in Social Impact Bonds: aligning interests within divergent accountabilities?	8

Does politicization influence senior public officials’ work attitudes? Different forms and effects of politicization in the civil service	8
Performance feedback, blame avoidance, and data manipulation in the public sector: evidence from China’s official city air quality ranking	8
A tension lens for understanding public innovation diffusion processes	8
Bureaucrat or artificial intelligence: people’s preferences and perceptions of government service	8
Public management reforms in Pakistan	8
Examining the effects of a performance management reform on employee attitudes and organizational climate	7
Facilitating inter-municipal collaboration through mandated collaborative platform: evidence from regional environmental protection in China	7
Austerity, political control and supplier selection in English local government: implications for autonomy in multi-level systems	7
The ‘service turn’ in a new public management context: a street-level bureaucrat perspective	7
Governmental support strategies and their effects on private capital engagement in public–private partnerships	7
When extreme work becomes the norm: an exploration of coping strategies of public sector nurses	7
Speaking on behalf of the vulnerable? Voluntary translations of citizen needs to policy in community co-production	7
Two logics of democracy in collaborative governance: a mapping of clashes and compromises	7
The importance of effectiveness versus transparency and stakeholder involvement in citizens’ perception of public sector algorithms	7
Power and conflict in network governance: exclusive and inclusive forms of network administrative organizations	7
A practice approach to fostering employee engagement in innovation initiatives in public service organisations	7
Mayoral preferences for delegation in collaborative arrangements: issue salience and policy specificity	7
A time differencing qualitative comparative analysis (QCA) of public-private partnership (PPP) market maturity	7
A critique of public service logic	7
A policy-centred approach to inter-municipal cooperation	7
The tripod of trust: a multilevel approach to trust-based leadership in public organizations	7
Studying complex systems through design interventions Probing open government data ecosystems in the Netherlands	7
Revisiting the old debate: citizens’ perceptions of meritocracy in public and private organizations	6
Artificial intelligence, types of decisions, and street-level bureaucrats: Evidence from a survey experiment	6
Who can serve as the proxy for public employees in public administration experiments? a cross-sample comparison	6
Value processes and lifecycles in networks for public service innovation	6
Understanding vertical pay dispersion in the public sector: the role of publicness for manager-to-worker pay ratios and interdisciplinary agenda for future research	6
Citizen perceptions of public school efficiency: evidence from the U.S.	6
Public officials’ interpretation of conflicting performance information: goal reprioritization or unbiased decision-making?	6
Public sector reform and public management theory ―cases of Japan	6
Public opinion on megaprojects over time: findings from four megaprojects in the UK	6
Value creation and destruction involving multiple public service organizations: a focus on frontline employees	6
Public leadership to foster peacebuilding in violently divided societies	6
The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector	6
Working 9 to 5? A cross-national analysis of public sector worker stereotypes	6
Transformational-transactional leadership and unethical pro-organizational behavior in the public sector: does public service motivation make a difference?	6
The influence of regulative contents, stakeholders, and formalization on managerial autonomy perceived at the front line	6
Professional managers, public values? The delicate balance between corporatization and stewardship to society	6
Job-fit and high-performance versus high-empowerment HR: moderators of the PSM—organizational commitment relationship	6
Workplace spirituality and service-oriented performance via work engagement in public organizations: the moderating role of service climate	6
Introducing strategic measures in public facilities management organizations: external and internal institutional work	6
How strategic public procurement creates social value: Evidence from UK anchor institutions	6
Does performance-based accountability impact how non-profit directors perceive organizational performance? Insights from rational planning	5
Responding to reforms: resilience through rule-bending and workarounds in the police force	5
Negative media reporting and its effects on performance information use in public spending	5
Managing (through) a network of collaborations: A case study on hospital executives’ work in a Dutch urbanized region	5
Public value creation mechanisms in the context of public service logic: an integrated conceptual framework	5
Who are leading? A survey of organizational context explaining leadership behaviour of managers and non-managerial employees in public organizations	5
Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform	5
Public management and policing: a dialectical inquiry	5
Public management during a crisis: when are citizens willing to contribute to institutional emergency preparedness?	5
How do different organizational influences lead street-level workers to move towards clients? A comparison of care services for the elderly in Germany and Israel	5
Frontline organizations as experimental settings for policy change: why public management matters even more	5
HRM autonomy, integration and performance in government agencies: tests of necessity and sufficiency	5
When the time is right: testing for dynamic effects in collaborative performance	5
‘We are all vulnerable, we are all fragile’: COVID-19 as opportunity for, or constraint on, health service resilience in Colombia?	5
Assessing the relevance of governmental characteristics to address wicked problems in turbulent times	5
Beyond policy patrons: A ‘MADE’ framework for examining public engagement efforts of philanthropic foundations on Twitter	5
Continuity of Operations and Organisational Resilience during the COVID-19 Pandemic: Lessons from City Governments in the US Northeast Region	5
A representative-represented matrix: exploring the symbolic effect of minority representation	5
Conservation or disappearance? The public provider of home care services in a system of choice	5
The impact of telework on the satisfaction of U.S. federal workers	5
Public perceptions of cross-sector collaboration and sector bias: evidence from a survey experiment	5
Personality traits and public service motivation as psychological antecedents of managerial networking	5
Factors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Country	5
Activating employees’ motivation to increase intentions to report wrongdoings: evidence from a large-scale survey experiment	5
Design strategies for Citizen Strategic Orientation	5
Resource dependence and the survival of government-created social enterprises	5
Do visionary and servant leaders reduce cognitive uncertainty of professionals? A study of team-based settings in public organizations	4
Bringing together unlikely innovators: do connective and learning capacities impact collaboration for innovation and diversity of actors?	4
Do health vouchers broaden the choices of citizens with low socioeconomic status? An analysis of Medicaid in Brooklyn	4
Managing in all the right directions? The relationship between public managers’ perceived autonomy and leading upwards, sidewards, outwards and downwards	4
The trickle-down effect of mayors’ and administrators’ change leadership on employees’ change-supportive behaviour during COVID-19: The importance of local root similarity	4
Creating public value in regional policy. Bringing citizens back in	4
Valuation tools and politicians’ willingness to sell public real estate: a survey experiment	4
Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens’ claims?	4
Design for inclusive digital co-production	4
Citizens’ motivations to coproduce: a Q methodological study on the City Governance Committee in Nanjing, China	4
Performance management, gaming and regulatory monitoring: a theoretical model and applications	4
‘Real-world’ priority setting for service improvement in English primary care: a decentred approach	4
Speaking truth to power … or to the Ivory tower? Public affairs researchers’ reports of practitioners’ use of their research	4
When are organizational reforms perceived positively? An examination of the role of employees’ hierarchical level	4
Navigating network governance: the role of social enterprise in local employment services	4
Unlocking the process of collaborative innovation - Combining mechanisms of divergence and convergence	4
How does digital monitoring influence volunteer behaviour? The mediating role of emotional labour	4
Do institutional pressures increase reactive transparency of government? Evidence from a field experiment	4
Does accountability improve government performance? Evidence from the U.S. state fiscal monitoring and intervention systems	4
Unpredictable cocktails or recurring recipes? Identifying the patterns that shape collaborative performance summits	4
Avoiding, obliging, asserting, or integrating? A survey experiment on municipal managers’ choice of conflict management strategies	4
Productive resistance in public sector innovation – introducing social impact bonds in Swedish local government	4
Explaining interstate military friendly policy diffusion across U.S. universities: uncovering vertical-diagonal diffusion	4
Social innovation during turbulent times: a systematic literature review and research agenda	4
Public service performance from the perspective of marketing and innovation capabilities	4
Understanding the durability of community enterprises in England. Results of a fuzzy-set Qualitative Comparative Analysis	3
Collaborators, supplementers, purchasers and privatizers - profiling the social and health care delivery forms of finnish municipalities through cluster analysis	3