Public Management Review

Article	Citations
Gendered cooperation in a post-NPM era: a comparative study of the perceptions of municipal technostructure experts and middle-line managers	228
With or without you: does local autonomy increase intergovernmental collaboration?	111
Frames of cooperation: interactional dynamics of pandemic governance networks	83
Empowering justice: female police officers’ perspectives on advocating for female victims in South Korea	83
Collaborators, supplementers, purchasers and privatizers - profiling the social and health care delivery forms of finnish municipalities through cluster analysis	80
Turning rejection into adoption: enhancing the uptake of externally developed design proposals through boundary spanning	71
Message-sidedness in performance information disclosure and citizens’ perceived accountability: an experimental study	65
Citizen perceptions of public school efficiency: evidence from the U.S.	59
A representative-represented matrix: exploring the symbolic effect of minority representation	54
Management reforms, re-stratification and the adaptation of professional status hierarchies: The case of medicine in publicly owned hospitals	51
Making choices in addressing sustainability problems: A link to framing effects and protected values	42
Publicness, Organizational Strategies, and Public Value Outcomes: An Empirical Analysis of U.S Acute Care Hospitals	39
Noise at the street level: revealing unwanted variability in seismic safety	35
The bureaucratic reputation scale: cross-country and cross-language validation	35
Bridging trust through institution and process: how does digital government increase citizens’ trust in local government?	35
Do networks get emotional? The role of leaders’ emotions for (network) success	34
Operational transparency and satisfaction with public services	34
Break my stride? The impact of collaboration entrants on community-level performance for economic development	34
Correction	32
Transparency and citizen satisfaction: a meta-analysis and future research agenda	31
Citizen engagement in public sector innovation: exploring the transition between paradigms	30
Dialogic and agonistic possibilities and limits of visual accounting: an action research of carbon emission reporting in Scottish city council	29
Reward exploitation or exploration? The effects of local government sustainability strategies and performance information on citizen evaluation	29
Empowering leadership in crisis: a natural experiment	29
One issue, two interpretations: unpacking the role of issue definition in e-government implementation	29

What makes co-production sustainable? A comparative case study of three self-managed homeless programs	29
The interactive effects of professionalism and politicization: why professional standards and political control mix like oil and water	27
Correction	26
The effects of artificial intelligence and victims’ deservingness information on citizens’ blame attribution towards administrative errors	26
Psychological Contract Fulfillment in a Changing Public Sector: a Mixed-Methods Case-Study	26
Community-based outcomes of interlocal cooperation in social services	26
Assuming accountability in the absence of control: the role of stewardship management	25
Unpacking street-level discretion: a systematic review of its conceptualizations, antecedents and consequences	25
Strategizing public value	25
Do institutional pressures increase reactive transparency of government? Evidence from a field experiment	24
Capitalization of social service nonprofit activities: homeless service provider openings and home values	24
Paths to citizens-controlled coproduction: The use of blockchain technology in digital coproduction	24
Fostering value facilitation through situated learning in communities of practice	23
The impact of virtual reality on private value dimensions: a healthcare case study	23
Value processes and lifecycles in networks for public service innovation	23
Accelerating social initiatives: an exploratory study on scaling in the social sector	23
When extreme work becomes the norm: an exploration of coping strategies of public sector nurses	22
Social enterprise and social entrepreneurship in the Public Administration (PA) scholar field: a bibliometric analysis and some conceptual considerations	22
Design strategies for Citizen Strategic Orientation	22
Collaboration in action: How micro-level relational dynamics are connected with issue frame convergence in collaborative governance networks	21
Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context	21
Who are leading? A survey of organizational context explaining leadership behaviour of managers and non-managerial employees in public organizations	21
Who guards the guards with AI-driven robots? The ethicalness and cognitive neutralization of police violence following AI-robot advice	20
Fraught with tension? A machine-learning approach to termination traits of public corporations in English and German local governments	20
Conflicts over public value within public service ecosystems: a strategic action field approach	20
Framework for cross-border governance: from cross-border critical factors to sustainable development	19
Broader and more intensive sustainable public procurement: a legitimacy theory perspective	19
Public servants’ creativity: salient stimulators and inhibitors a longitudinal qualitative digital diary study	19
Staff reallocations and employee attitudes towards organizational aims: evidence using longitudinal data from the European Commission	19
An empirical conceptualization of front line enablement by performance management	19
Navigating the ‘meaningless’ of social innovation: perspectives of social care practitioners in Scotland	19
Does only performance feedback matter in public organizations? Testing the moderating role of directional managerial networking on performance improvement	19
User-orientation in public service organizations: making use of value as a thick concept	19
Exploring the roles of non-profit organizations in co-production: a systematic literature review	19
From recovery resilience to transformative resilience: How digital platforms reshape public service provision during and post COVID-19	18
Boundary spanning for contractual fairness in public infrastructure projects: its impact on performance and innovation	18
Public value creation mechanisms in the context of public service logic: an integrated conceptual framework	18
Blending the two communities: concurrent evidence use in state-level policy processes	18
Give and take: understanding innovative behaviour from a psychological contract perspective	18
The impact of accountability systems on public employee well-being and the moderating effects of role clarity and job autonomy	18
Improvements in employee performance management over time: evidence from U.S. federal agencies	18
The relational edge: arbitrage as a key capability in platform organizations	17
How does the usage of artificial intelligence affect felt administrative accountability of street-level bureaucrats? The mediating effect of perceived discretion	17
Citizens’ experiences with a public ombud: applying Beck Jørgensen and Bozeman’s public values model to empirical data	17
Advocacy as market stewardship in social care quasi-markets	17
Conceptualizing the elements of value in public services: insights from practitioners	17
Fit or commitment? A meta-analytic investigation of the relationship and mediating mechanisms between public service motivation and turnover intention	17
Complexity, errors, and administrative burdens	17
Environmental antecedents, innovation experience, and officials’ innovation willingness: evidence from China	17
Does bureaucracy demotivate public servants? An assessment of psychological mechanisms and the moderating role of age	16

Performing change: the institutional logics of internal restructuring in the public sector	16
When rationality and pragmatism combine into robust models. The case of the COVID-19 vaccination campaign in Lombardy	16
Repairing public trust through communication in health crises: a systematic review of the literature	16
Artificial intelligence, types of decisions, and street-level bureaucrats: Evidence from a survey experiment	16
Who benefits from collaborative governance? An empirical study from the energy sector	16
Challenges and opportunities for equity in public management: Digital applications in multicultural Smart cities	15
Responding to reforms: resilience through rule-bending and workarounds in the police force	15
Pay-for-performance, job attraction, and the prospects of bureaucratic representation in public organizations: evidence from a conjoint experiment	15
Fostering resilience and commitment among volunteers: the role of job demands and autonomy	15
Compliance with COVID-19 preventive policies and governmental transparency: an experimental analysis	15
Frontline organizations as experimental settings for policy change: why public management matters even more	15
Middle managers matter! Unpacking the deployment and adaptation of organization-level dynamic capabilities	15
Antecedents of emergency services’ Street Level Bureaucrats’ (SLBs) delivery of public value: an exploratory study	15
Key drivers and barriers to senior public managers’ engagement in digital service innovative behaviour: a qualitative study	14
Engaging experts by experience as co-producers: challenges and strategies	14
Improvisational theatre as a viable path? Exploring interaction antecedents in public service innovation processes attempting to implement and sustain eHealth solutions	14
Dynamics in network governance of infrastructure public-private partnerships: evidence from four municipalities of China	14
Hidden AI innovations in the public sector: the role of political constraints, bureaucracy, and legitimacy in the adoption of AI-based personnel selection	14
Ongoing strategizing in practice: Examining CEO activities and a social enterprise’s pathways to growth and greater effectiveness	13
Does workplace inclusion mitigate emotional exhaustion? Evidence from local government organizations	13
Manager characteristics and early innovation adoption during crises: the case of COVID-19 preventive measures in Danish Eldercare	13
Citizens engaging in public service provision: value co-creation or hard work?	13
Performance feedback and policy diffusion: evidence from Chinese city governments subsidizing new energy vehicles	13
Individual, organizational, and institutional accountability: a systematic literature review in public administration	13
From the inside looking out: towards an ecosystem paradigm of third sector organizational performance measurement	13
What drives the perceived legitimacy of collaborative governance? An experimental study	12
Driving nonprofit hospitals to address health equity in community	12
Reducing administrative burdens in an energy bill assistance program	12
Digital innovation across the publicness spectrum	12
Public values? A systematic literature review into the outcomes of public service co-creation	12
Citizen expectations, agency reputation and public service quality	12
Does inter-municipal collaboration improve public service resilience? Evidence from local authorities in England	12
Understanding interlocal collaboration for service delivery for migrant workers during the COVID-19 pandemic: evidence from Guangdong, China	12
Performance management in collaborations: exploring associations between distributed leadership and collective performance data use	11
Does (professional) leadership matter for staff satisfaction? Evidence from a panel study of hospital boards	11
The rise and fall of an NPM-style reform in China: a longitudinal case study of sanitation service delivery in Guangzhou	11
Coping with occupational stereotypes: an emotional lens on police officers’ experiences	11
Does E-filing improve nonprofit reporting timeliness? evidence from IRS Form 990 data	11
Social enterprise as political work: perspectives from the global south	11
Idiosyncrasies of public value: how individual characteristics influence citizen perceptions of public value	11
Introducing strategic measures in public facilities management organizations: external and internal institutional work	11
Heart over profit: unravelling the discourse on the non-profit sector’s added value	11
Examining the effects of a performance management reform on employee attitudes and organizational climate	11
Procurement under pressure: shifting governance strategies in turbulent times	11
Motivational signals in public sector job advertisements and how they relate to attracting and hiring candidates	10
Managers’ career paths and interlocal collaboration: an agent network collaboration model	10
Intersecting public management and social equity Introduction to the special issue of Public Management Review	10
Ready, set, crisis – transitioning to crisis mode in local public administration	10
Public service motivation and policy implementation attitudes: survey experimental evidence from Street-level Bureaucrats in China	10
Politics and personalities: the 1986 Commonwealth Games as strategic action field	10
Legitimacy building in crisis: how citizen-led mutual aid self-organizations emerged and survived during Shanghai’s COVID-19 Outbreak	10
A patchwork quilt of public administration models without early weberianism? Public management reforms in Colombia since the 1980s	10
Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform	10
‘I do not want to be one of her favourites’. Emotional display and the co-production of frontline care services	10
Bureaucratic encounter, voice behaviour and citizen satisfaction	10
Social equity for wicked problems: achieving racial equity in homeless service provision	10
Sustainability transformation calls for complexity-informed systemic policy design	10
Testing the conceptual boundaries of public service motivation and sense of community responsibility: prosocial actions in community and political engagement	10
Bringing together unlikely innovators: do connective and learning capacities impact collaboration for innovation and diversity of actors?	10
Two decades of public sector innovation: building an analytical framework from a systematic literature review of types, strategies, conditions, and results	10
Buffer and booster? Testing PSM’s role in job demands-resources theory	10
Same position, different roles? How professional, organizational, and public policy logics shape frontline managers’ role conceptions	10
Bureaucrat or artificial intelligence: people’s preferences and perceptions of government service	10
Bridging politics and projects: how political affinity and government support affect delays in public–private partnership initiation	10
Receiving and engaging: can a simple ICT delivered government message change citizen health behavior? A field experiment	10
Creating public value in frontline teams: an empirical exploration of shared leadership behaviour by frontline officials	9
AI-driven public services and the privacy paradox: do citizens really care about their privacy?	9
Two sides of the same coin: how does civil servants’ public service motivation affect work-family conflict?	9
Can the experience in COVID-19 prevention and control improve the emergency response capacity of local civil servants in China?	9
Be prepared! Local politicians’ proclivity for local government adaptive capacity building in response to COVID-19: the role of risk perceptions	9
Relationships matter: how workplace social capital affects absenteeism of public sector employees	9
Public sector creativity: triggers, practices and ideas for public sector innovations. A longitudinal digital diary study	9
How the pursuit of public value facilitates collaborative governance: the case of La Vuelta Holanda	9
Impact of relational and moral motives on social innovation: the mediating role of value co-creation	9
Love thy neighbour? Management team environment and effective leadership behaviour in public organizations	9
The role of employee empowerment in promoting perceived behavioural control over whistleblowing: implications for public organizations	9
Organizing a sport mega-event in a poor and earthquaked country: the case of Chile´s 1962 world cup	9
More than a digital system: how AI is changing the role of bureaucrats in different organizational contexts	9
Role perceptions, collaboration and performance: insights from identity theory	9
Encourage or impede? The relationship between trust in government and coproduction	9

Job sector or PSM? Examining the relative effects of sector and public service motivation on prosocial behaviour	9
Agency orientation and bureaucratic behaviour towards clients: evidence from a survey experiment among unemployment caseworkers	9
Self-organizing work in practice: the case of community-based flooding initiatives in Scotland	9
Trust in nursing home services within weak regulatory regimes: the role of information, control and participation	9
Design for inclusive digital co-production	9
Unlocking the process of collaborative innovation - Combining mechanisms of divergence and convergence	9
A policy-centred approach to inter-municipal cooperation	9
Can information frames nudge citizens to co-produce in emergency preparedness? —evidence from a survey experiment	9
Designing response networks in turbulent times: necessary and sufficient conditions	9
Internalizing transparency and its relationship with corruption: insights from Colombian public servants	8
Correction	8
Forced online-level bureaucrats during the pandemic. Analysing the telework experience of social service workers	8
The impact of telework on the satisfaction of U.S. federal workers	8
Understanding stringency of performance systems: the case of performance-based funding in U.S. higher education	8
Flying with clipped wings: dynamic capabilities of publicly owned health care providers	8
Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations	8
Interlocal collaborative processes and network position: the combined effects on environmental performance	8
Using Twitter to fight the COVID-19 pandemic: the case of United States governors	8
Two logics of democracy in collaborative governance: a mapping of clashes and compromises	8
Avoiding bureaucratese: the impact of bureaucratic language in digital public encounters	8
The influence of network orchestration and organizational formalization on goal orientation in public service delivery networks: an experimental study	8
Supervisory autonomy support: does it strengthen the PSM—Employee engagement relationship?	8
Exploring the dysfunctional consequences of performance evaluation systems: how does ‘evaluation overload’ affect organizational performance?	8
Practicing knowledge-agency in highly vulnerable communities: the frontlines of Governance in delivering Brazilian Human services	8
Shifting oversight: the evolution of modern police performance management in England and Wales	8
Government crisis messaging on social media, citizen online engagement and compliance with policies	8
Unveiling how power manifests in street-level interactions: implications for value co-creation	8
Staff (mis)allocation in public agencies: evidence from protected area management in Brazil	8
Exploring tensions between appropriateness and consequences in digitally-induced change: empirical evidence from a public museum	7
Digital platforms and hybridized social sector accountability: a critical discourse analysis of promotional material	7
Institutional environment and passive co-production: exploring the roles of government deterrence and social norms	7
Organizing for co-production: the role of leadership cultures	7
How does citizen-centric co-production lead to value co-creation? A perspective of interactive governance	7
Insights into public management from policing: introduction to the special issue of Public Management Review	7
How is empathy used in public service? A systematic literature review	7
Public service management reform: an institutional work and collective framing approach	7
Stress tests for public service resilience: introducing the possible-worlds thinking	7
Influence of public innovation laboratories on the development of public sector ambidexterity	7
Sector switchers, what drives you? Exploring career shifts from private to public sector	7
Police leadership at the political interface: A systematic literature review	7
Public officials’ motivated reasoning and their interpretation of policy information	7
Mitigating collaborative inertia: how leadership transfer networks improve the low-carbon governance of local governments	7
Integrating recommendations from sustainability performance audits: moving from words to action	7
Who “We” are matters: the influence of organizational identity orientation on public participation in government	7
Talent management in public science funding organizations: institutional logics, paradoxical tensions and HR actor responses	7
Performance information, expectations and satisfaction with public service delivery in the context of co-production initiatives	7
The influence of new public management on the police first-line manager: exploring the challenges faced by practitioner managers	7
Assumptions about behaviour influence the policy preferences of public officials	7
New public management in U.S. higher education: is privatization associated with lower costs?	6
Collaborative governance in strong state settings: perceived voluntariness and the role of the state in Rural China	6
Fast fashion: the rapid layering of management fashions in the Swedish city of Gothenburg	6
Drivers of collaborative governance for the green transition	6
When the time is right: testing for dynamic effects in collaborative performance	6
Exploring the virtuous circle of societal value creation and capture by non-profit organizations from a Bourdieusian perspective	6
Realizing NetZero in social housing: strategic public procurement and internal stakeholder engagement	6
Public service resilience post-Covid: Introduction to the special issue	6
Performance feedback, blame avoidance, and data manipulation in the public sector: evidence from China’s official city air quality ranking	6
Understanding goal formation in strategic public management: a proposed theoretical framework	6
Factors influencing citizens’ adoption of e-government: an empirical validation in a Developing Latin American Country	6
Managing the performance of healthcare networks: a ‘dance’ between control and collaboration	6
Performance funding of universities and its impacts on accountability: the case of the Czech Republic and Slovakia	6
Accountability in outsourced public service delivery: an Australian study	6
Street-Level bureaucracy in public administration: A systematic literature review	6
A review of open strategy: bridging strategy and public management research	6
Value co-destruction through misintegration of resources within a public service ecosystem	6
Organizational fragmentation and service performance of municipal water districts	6
Let’s pack the backpack together: rethinking routines in public innovation as interactions and public value creation	6
Investigating the contribution of community empowerment policies to successful co-production- evidence from Scotland	6
Exploring the impact of collaboration processes on policy networks success: a case study of food policy councils	6
‘We are all vulnerable, we are all fragile’: COVID-19 as opportunity for, or constraint on, health service resilience in Colombia?	6
Network governance of collaborative innovation: a bipartite network perspective	6
Learning from public administration faculty: emotional labour, burnout, and solutions	6
Does merging mandated collaborative governance networks improve community-based community outputs?	6
The role of resource allocation for regime performance in networks for local integration policies	6
Does the teaming of career street-level bureaucrats and lay officials promote street-level resolutions that favour the citizens’ claims?	6
Private organization’s moral behaviour and citizen support for public-private partnerships: evidence from a survey experiment	6
Beyond reporting: What drives performance data use in sustainability management? Empirical evidence from U.S. cities	6
Implementing AI in the public sector	6
Do network management and trust matter for network outcomes? A meta-analysis and research agenda	6
The dual nature of innovation in government: differentiating between generation and borrowing	6
Paradoxes in collaborative governance	6
Exploring interactions among PPP institutional variables along market maturity levels	5
Reducing administrative burdens to increase the take-up of public services: the case of vaccination intentions	5
Orchestrating public reforms through joint organizations: the case of a new remuneration policy in Belgian healthcare	5
Abusive supervision and turnover intention among public servants: the roles of psychological distress and person-organization fit	5
Civil servants’ inter-departmental social ties as an impetus for voicing ideas for improvement	5
Co-production with vulnerable people: an exploratory study in mental health care	5
Promoting ethical voice in the police: a daily Examination of ethical vision, LMX ambivalence, and interpersonal justice	5
Strategic planning and performance perceptions of managers and citizens: analysing multiple mediations	5
Conceptual foundations of workforce homogeneity in the public sector. Insights from a systematic review on causes, consequences, and blind spots	5
Ensuring social equity through service integration design	5
HRM autonomy, integration and performance in government agencies: tests of necessity and sufficiency	5
Welfare state evaluations, normative expectations, and political trust: longitudinal evidence from Germany and Norway	5
Media, trust, and the influence of urban/rural context and education on public sector worker stereotypes	5
Who becomes a civil servant? Evidence from a decade of youth panel analysis	5