OOIR: Observatory of International Research

Papers

(The TQCC of Business Process Management Journal is 9. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
Lies behind the green: can business strategy lead to greenwashing?	127
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	119
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	104
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	74
Revisiting the ability of research and development activities to improve value relevance	64
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	61
Organizational culture, knowledge sharing and organizational performance: a multi-country study	57
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	52
The influence of BPM-supportive culture and individual process orientation on process conformance	51
PYP4Training: designing digital games for business process training	46
Digital business model innovation: scale development and validation	37
The spectrum of blockchain adoption for developing business model innovation	36
Framework for cloud product lifecycle management system: a case study of an automotive industry	36
Digitalization strategies and evaluation of maritime container supply chains	35
Navigating the moral maze: a literature review of ethical values in business process management	33
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	33
The impact of leadership competences, organizational learning and organizational innovation on business performance	32
Big data analytics adoption success: value chain process-level perspective	32
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	32
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	31
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	31
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	31
The influence of CSR on enterprise value: the case of China’s real estate industry	31
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	30
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	30

Increasing the collaboration of data science stakeholders with a knowledge management system	29
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	29
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	29
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	28
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	26
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	26
Components to foster organizational resilience in tourism SMEs	26
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	26
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	25
The entrepreneurial accompaniment process and the importance of context	25
Assessing business process orientation using multi-criteria decision-making	25
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	25
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	24
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	24
Graphics based business process harnessing tools, advancing digital maturity of business	24
Knowledge identification for open innovation: a case study of biotechnology firms	24
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	23
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	23
Harnessing artificial intelligence for operational excellence: pathways to a circular economy	22
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	22
Key facilitators to continuous improvement: a Spanish insight	22
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	22
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	21
Do enabling management control systems stimulate innovation?	21
How to make it stick? Institutionalising process improvement initiatives	21
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	21
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	20
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	19
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	19
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	19
Developing a business intelligence tool for sustainability management	18
Mapping business process outsourcing and innovation towards a future research	18
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	18
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	18
The transformative impact of AI on knowledge management processes	18
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	18
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	18
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	17
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	16
How does supply chain digitalization affect supply chain transparency? The roles of supply chain collaboration and cross-organizational governance	16
Towards the assessment of business process knowledge intensity – a systematic literature review	16
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	16
Configuring optimal contextual performance and task performance in offshore business processing organizations	16
Interoperability approaches of blockchain technology for supply chain systems	15
Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing	15
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	15
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	15
The link between transformational leadership and the EFQM model elements	15
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	15
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	15

How to build responsive service processes in German banks: the role of process documentation and the myth of automation	15
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	15
A method for integrated business process modeling and ontology development	15
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	14
How business process management culture supports digital innovation: a quantitative assessment	14
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	14
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	14
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	14
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	14
A novel approach for analysis of firm-level innovation strategies	14
Top management teams' digital experience and innovation efficiency: evidence from China	14
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	14
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	13
Does environmental uncertainty drive the use of management control systems and innovation?	13
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	13
Five guidelines to improve context-aware process selection: an Australian banking perspective	13
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	13
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	13
Investigating business process changes: a framework for identifying outdated process models	13
Modelling of interrelationships amongst enterprise and inter-enterprise information system barriers affecting digitalization in electronics supply chain	13
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	13
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	12
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	12
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	12
Proposal of BPMN extension with a view to effective modeling of clinical pathways	12
An experimental investigation of BPMN-based corporate communications modeling	12
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	12
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	11
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	11
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	11
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	11
Learning before, during and after entrepreneurial failure	11
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	11
Blockchain adoption for enhancing value chain governance	11
The use of management information in process innovation: effects of knowledge conversion by socialization	11
Building enterprise innovation resilience (EIR) through strategic philanthropy (SP): a stakeholder coexistence perspective	11
An exploration of green business process maturity based on ecolabels	11
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	10
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	10
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	10
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	10
Patterns for modeling process variability in a healthcare context	10
A visual approach to support process analysts in working with process improvement opportunities	10
Robotic process automation deployments: a step-by-step method to investment appraisal	10
Empowering sustainability through digital transformation: the bridging power of digital capabilities and innovation	10
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	10
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	10
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	10
Comparative analysis of selected process maturity assessment models applied in the public sector	10
Elevating excellence: a standardized process of training and development for private sector educational SMEs	10
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	10
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	10
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	9
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	9
Digital transformation and export performance: a process mechanism of firm digital capabilities	9
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	9
Knowledge-based resilience and robustness of travel agencies in facing tourism supply chain disruptions	9
Understanding open data business models from innovation and knowledge management perspectives	9
Navigating through processes: a bibliometric landscape of BPM in human resources	9
Revealing the digital transformation, uncovering hidden process dimensions of education	9
Harnessing digital transformation and ESG performance for innovation, competitiveness and financial success: insights from European multinationals	9
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	9