OOIR: Observatory of International Research

Papers

(The TQCC of Business Process Management Journal is 9. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)

Article	Citations
Framework for cloud product lifecycle management system: a case study of an automotive industry	121
Navigating the moral maze: a literature review of ethical values in business process management	99
Lies behind the green: can business strategy lead to greenwashing?	88
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	87
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	61
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	58
PYP4Training: designing digital games for business process training	52
The influence of BPM-supportive culture and individual process orientation on process conformance	51
Organizational culture, knowledge sharing and organizational performance: a multi-country study	47
Revisiting the ability of research and development activities to improve value relevance	47
The spectrum of blockchain adoption for developing business model innovation	47
Digitalization strategies and evaluation of maritime container supply chains	44
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	42
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	42
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	41
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	40
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	34
The impact of leadership competences, organizational learning and organizational innovation on business performance	33
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	31
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	30
Big data analytics adoption success: value chain process-level perspective	29
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	29
The influence of CSR on enterprise value: the case of China’s real estate industry	29
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	28
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	27

The entrepreneurial accompaniment process and the importance of context	27
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	27
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	27
Assessing business process orientation using multi-criteria decision-making	27
Graphics based business process harnessing tools, advancing digital maturity of business	27
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	27
A validated business process modelling success factors model	26
Components to foster organizational resilience in tourism SMEs	26
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	24
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	24
Knowledge identification for open innovation: a case study of biotechnology firms	24
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	24
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	23
Increasing the collaboration of data science stakeholders with a knowledge management system	23
Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	23
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	22
How to make it stick? Institutionalising process improvement initiatives	22
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	21
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	21
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	21
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	21
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	21
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	20
Key facilitators to continuous improvement: a Spanish insight	20
Do enabling management control systems stimulate innovation?	19
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	19
Towards dynamic processes-of-business processes: a new understanding	19
Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing	18
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	18
Towards the assessment of business process knowledge intensity – a systematic literature review	18
Developing a business intelligence tool for sustainability management	18
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	18
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	18
A method for integrated business process modeling and ontology development	17
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	16
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	16
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	16
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	15
The link between transformational leadership and the EFQM model elements	15
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	15
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	15
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	15
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	14
Interoperability approaches of blockchain technology for supply chain systems	14
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	14
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	14
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	14
Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	14
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	13
Investigating business process changes: a framework for identifying outdated process models	13

How business process management culture supports digital innovation: a quantitative assessment	13
Mapping business process outsourcing and innovation towards a future research	13
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	13
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	13
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	13
Configuring optimal contextual performance and task performance in offshore business processing organizations	13
Five guidelines to improve context-aware process selection: an Australian banking perspective	13
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	13
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	12
The bright and dark sides of green customer integration (GCI): evidence from Chinese manufacturers	12
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	12
Does environmental uncertainty drive the use of management control systems and innovation?	12
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	12
Modelling of interrelationships amongst enterprise and inter-enterprise information system barriers affecting digitalization in electronics supply chain	12
Top management teams' digital experience and innovation efficiency: evidence from China	12
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	12
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	12
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	12
Impact of perceived organizational support and green transformational leadership on sustainable organizational performance: a SEM approach	11
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	11
Proposal of BPMN extension with a view to effective modeling of clinical pathways	11
Learning before, during and after entrepreneurial failure	11
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	11
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	11
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	11
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	11
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	11
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	11
An experimental investigation of BPMN-based corporate communications modeling	11
The use of management information in process innovation: effects of knowledge conversion by socialization	11
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	11
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	10
An exploration of green business process maturity based on ecolabels	10
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	10
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	10
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	10
A visual approach to support process analysts in working with process improvement opportunities	10
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	10
Patterns for modeling process variability in a healthcare context	10
Elevating excellence: a standardized process of training and development for private sector educational SMEs	10
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	10
Comparative analysis of selected process maturity assessment models applied in the public sector	10
Robotic process automation deployments: a step-by-step method to investment appraisal	10
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	10
Revealing the digital transformation, uncovering hidden process dimensions of education	10
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	9
Navigating through processes: a bibliometric landscape of BPM in human resources	9
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	9
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	9
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	9
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	9
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	9