Business Process Management Journal

Article	Citations
PYP4Training: designing digital games for business process training	144
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	144
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	120
Digital business model innovation: scale development and validation	81
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	73
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	70
Navigating the moral maze: a literature review of ethical values in business process management	67
The spectrum of blockchain adoption for developing business model innovation	62
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	60
Lies behind the green: can business strategy lead to greenwashing?	48
Framework for cloud product lifecycle management system: a case study of an automotive industry	45
Revisiting the ability of research and development activities to improve value relevance	44
The influence of BPM-supportive culture and individual process orientation on process conformance	43
Organizational culture, knowledge sharing and organizational performance: a multi-country study	43
Digitalization strategies and evaluation of maritime container supply chains	40
Organizational culture deep-structure and supply chain relationship sustainability in Korean firms: applying the iceberg model	38
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	38
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	38
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	38
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	38
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	37
The influence of CSR on enterprise value: the case of China’s real estate industry	37
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	36
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	35
The impact of leadership competences, organizational learning and organizational innovation on business performance	35

The entrepreneurial accompaniment process and the importance of context	34
Big data analytics adoption success: value chain process-level perspective	34
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	34
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	34
Balancing exploration and exploitation: investigating the nexus of entrepreneurial orientation, disruptive innovation and digitalization strategy	33
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	32
Knowledge identification for open innovation: a case study of biotechnology firms	31
Graphics based business process harnessing tools, advancing digital maturity of business	31
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	31
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	30
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	30
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	30
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	29
Assessing business process orientation using multi-criteria decision-making	28
Increasing the collaboration of data science stakeholders with a knowledge management system	28
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	27
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	27
Harnessing artificial intelligence for operational excellence: pathways to a circular economy	27
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	25
Indonesian organization digital innovation: the influence of business process management capabilities	24
How to make it stick? Institutionalising process improvement initiatives	23
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	23
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	23
Key facilitators to continuous improvement: a Spanish insight	23
Do enabling management control systems stimulate innovation?	22
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	22
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	22
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	22
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	22
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	22
E-invoicing process reengineering: a case study	22
Developing a business intelligence tool for sustainability management	21
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	21
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	21
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	20
How does supply chain digitalization affect supply chain transparency? The roles of supply chain collaboration and cross-organizational governance	20
A method for integrated business process modeling and ontology development	20
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	20
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	19
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	19
How managers’ digital literacy promotes ambidexterity innovation: the serial mediating role of knowledge re-orchestration and digital capabilities	19
The link between transformational leadership and the EFQM model elements	19
Harnessing knowledge management for enhanced performance: the mediating roles of market orientation and customer relationship capability in e-commerce	19
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	19
Configuring optimal contextual performance and task performance in offshore business processing organizations	19
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	19
Retraction notice: Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	19
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	18
Mapping business process outsourcing and innovation towards a future research	18
The transformative impact of AI on knowledge management processes	18

How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	18
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	18
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	17
How business process management culture supports digital innovation: a quantitative assessment	17
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	17
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	17
Interoperability approaches of blockchain technology for supply chain systems	17
Retraction notice: The critical human behavior factors and their impact on knowledge management system–cycles	17
A novel approach for analysis of firm-level innovation strategies	17
Investigating business process changes: a framework for identifying outdated process models	17
Technology deployment and SME sustainability: the moderated mediation effect of innovation strategy and SME performance	17
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	16
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	16
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	16
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	16
Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	16
Top management teams' digital experience and innovation efficiency: evidence from China	15
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	15
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	15
Learning before, during and after entrepreneurial failure	15
Does environmental uncertainty drive the use of management control systems and innovation?	15
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	15
Building enterprise innovation resilience (EIR) through strategic philanthropy (SP): a stakeholder coexistence perspective	15
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	15
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	15
Five guidelines to improve context-aware process selection: an Australian banking perspective	15
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	15
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	14
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	14
The use of management information in process innovation: effects of knowledge conversion by socialization	14
The performance payoff: why audit quality, business processes and internal controls matter	14
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	14
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	14
An experimental investigation of BPMN-based corporate communications modeling	13
Comparative analysis of selected process maturity assessment models applied in the public sector	13
Reconfiguring international manufacturing networks in times of uncertainty: towards a new theoretical framework	13
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	13
Proposal of BPMN extension with a view to effective modeling of clinical pathways	13
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	13
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	13
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	13
Blockchain adoption for enhancing value chain governance	13
A visual approach to support process analysts in working with process improvement opportunities	12
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	12
Robotic process automation deployments: a step-by-step method to investment appraisal	12
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	12
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	12
Guest editorial: Business process management in the digital transformation era: new frontiers, challenges and opportunities	11
Beyond technology: the role of stakeholder influence and organizational politics in ERP readiness	11
Elevating excellence: a standardized process of training and development for private sector educational SMEs	11
Assessing sustainability risks in last mile delivery of B2C E-commerce: a Delphi study	11
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	11
Empowering sustainability through digital transformation: the bridging power of digital capabilities and innovation	11
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	11
Patterns for modeling process variability in a healthcare context	11
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	11
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	10
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	10
Digital twins in supply chain management: a review of their role in boosting operational efficiency	10
Digital transformation and export performance: a process mechanism of firm digital capabilities	10
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	10
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	10
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	10
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	10
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	10
Harnessing artificial intelligence in the public sector: the critical role of strategic foresight in driving performance	10
Revealing the digital transformation, uncovering hidden process dimensions of education	10
Understanding open data business models from innovation and knowledge management perspectives	10
Navigating through processes: a bibliometric landscape of BPM in human resources	10
Exploring the ethical implications of AI in talent management: perspectives from medium and large enterprises	9
Laying the ground for future cross-organizational process mining research and application: a literature review	9
Links between components of business continuity management: an implementation perspective	9
Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories	9
How green training drives green process innovation and green product innovation: testing the underlying mechanisms	9
Inhibitory influence of supply chain digital transformation on bullwhip effect feedback difference	9
Knowledge management capability and organizational performance: a moderated mediation model of environmental dynamism and opportunity recognition	9
Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists	9
How 3D printing enables sustainable supply chain business processes: case studies of manufacturing firms	9
Continuous service-based process monitoring using Pareto analysis and start-end case diagram	9
Enhancing decision-making of IT demand management with process mining	9

Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem	9
Perceived uncertainty and multiple embeddedness of digital startups	9
Regional innovation policy mix complexity and enterprise technology innovation: evidence from China	9
Best practices in packaging design. A proposal for a model to evaluate their overall impact on sustainability	9
Business process improvement opportunities and redesign options: a systematic literature review	9
Increasing the organizational performance of online sellers: the powerful back-end management systems	9
The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence	9
Harnessing digital transformation and ESG performance for innovation, competitiveness and financial success: insights from European multinationals	9
Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach	9
Knowledge-based resilience and robustness of travel agencies in facing tourism supply chain disruptions	9
Platform digitization capability and organizational resilience: examining the roles of resource reconfiguration and environmental munificence	8
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models	8
Ensuring firm resilience by navigating the complexity of emergent and context-driven supply chain uncertainties and disruptions in developing economies	8
Design principles for patient flow improvement in care pathways: a paradox theory perspective	8
SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity	8
Exploring Savico’s journey: dynamic capabilities and Industry 4.0 integration in organisation–industry actor relationships	8
Retraction notice: Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications	8
Can big data analytics capabilities promote a competitive advantage? Green radical innovation, green incremental innovation and data-driven culture in a moderated mediation model	8
Unpacking synergistic dynamics between corporate governance and CSR – the role of stakeholder salience	8
Do you want to continue? The effect of communication and knowledge sharing on franchisee’s intention to continue	8
Compensation incentives, geographical distance, and the successful exit of indirect CVCs	8
Learning from sales and operations planning process implementation at ASTRO Inc.	8
The effects of digital transformation on exploitation and exploration: does technological diversity matter?	8
Mediation approach of knowledge management process towards supply chain performance under green technology: an empirical analysis	8
A model of barriers, drivers, government responses, recovery expectations and expected future changes in SME performance: digitalisation as a moderator	8
Unlocking the potential of digital innovations on BPM: a bibliometric and systematic literature review	8
Artificial intelligence to counteract “KPI overload” in business process monitoring: the case of anti-corruption in public organizations	8
Alliance management capability and platform business model innovation of SMEs: findings from SEM and fsQCA	8
Dynamic market complexity and service value advantage: an empirical investigation of business process management	7
Relationships between leadership and culture, human resources and process improvement in lean healthcare	7
Do we need another new product development maturity model? Literature review and prescriptive extension	7
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	7
Does blockchain adoption engender environmental sustainability? The mediating role of customer integration	7
Do competitive strategies affect working capital management efficiency?	7
Implementing halal logistics in a non-Muslim-dominant environment: a proposal for reengineering the business processes in two stages	7
The synergy effect of digitization and servitization on enterprise resilience: a fuzzy-sets QCA approach	7
Linking digital transformation with supply chain intelligence integration and carbon performance: does business model innovation matter?	7
A survey on business process view integration: past, present and future applications to blockchain	7
Reinforcing resilience on the supply side: the role of supplier capabilities	7
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	7
Investigating the factors influencing ease of doing business in Gilan province	7
Big data analytics capabilities and supply chain performance: testing a moderated mediation model using partial least squares approach	6
Technological innovations for sustainable business success: enhancing processes and performance	6
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	6
Strategic justification of integrated resource planning tools in organizations	6
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	6
Process management: systematic review of determining factors for automation	6
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	6
A hermeneutic research on project management approaches applied in a business process re-engineering project	6
Retraction notice: A nexus between macroeconomic dynamics and trade openness: moderating role of institutional quality	6
What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?	6
Exploration and prioritization of crucial factors of artificial intelligence adoption in credit risk scoring: using the fuzzy analytical hierarchical process	6
The influencing factors of financial shared service implementation from a dynamic perspective	6
Mapping the risks in technology integration for sustainable outcomes	6
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	6
Knowledge management–performance nexus: Mediating effect of motivation and innovation	6
Profit meets purpose: a meta-analysis of impact of corporate sustainability on firm performance	6
Supply chain collaboration, agility and firm performance: a case of manufacturing SMEs in India	6
Big data analytics for supply chain risk management: research opportunities at process crossroads	6
Factors affecting organisations' supply chain agility and competitive capability	6
Wheeling towards sustainability: the nexus of external pressures, green innovation and circular supply chain excellence	6
Ctrl+Alt+Sustain: the role of algorithmic and organisational trust in sustainable digital transformation	6
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	6
Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	6
Improving care pathways through BPM and telemedicine: an Italian study	6
Corrigendum: Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	6
Digital transformation, innovation and market expansion capabilities: exploring pathways to organizational growth in SMEs across East African countries	6
Nexus of knowledge oriented leadership and knowledge worker performance in Chinese higher education institutions: a post-pandemic behavioral analysis	6
Leveraging capabilities for digitally supported process improvement: a framework for combining Lean and ERP	6
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	6
How blockchain technology supports the business processes of clinical trials: a systematic review	5
Retraction notice: Using e-wallet for business process development: challenges and prospects in Malaysia	5
Tacit knowledge management process, product innovation and organizational performance: exploring the role of affective trust and task efficiency	5
The impact of industrial Internet of things on sustainable performance: the indirect effect of supply chain visibility	5
Business processes for data monetization: an exploratory analysis and proposition of design patterns	5
A dynamic, two-way, individual-level, process-oriented framework for emergent leadership: modeling lateral influence in teams	5
Change-driven process management: exploring a new process paradigm adaptable to societal changes	5
Navigating the landscape of design thinking: evolution, current trends and future research perspectives	5
Green supply chain management and sustainable performance: exploring the role of green ambidexterity innovation and top management environmental awareness	5
Unlocking agility: Trapped in the antagonism between co-innovation in digital platforms, business analytics capability and external pressure for AI adoption?	5
B Corp certification process: Do company characteristics play a role?	5
Relationship between trust, the investment model and logistics performance in supply chain management	5
Augmenting supply chain resilience through AI and big data	5
The impact of business model innovation and knowledge management on firm performance: an emerging markets perspective	5
Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	5
Artificial intelligence innovation, innovation niches and entrepreneurial performance: the curvilinear role of open innovation	5
Decision making performance of business analytics capabilities: the role of big data literacy and analytics competency	5
The role of innovation creation in diagnosing business acumen for empowering digital platforms and achieving business sustainability in Indonesia’s micro, small and medium-sized enterprises	5
The effects of green skills and defensive routines on open innovation in textile industry SMEs	5
Does consistent management of accounting and non-accounting information on environmental risks improve the relevance of environmental performance for investors?	5
Success of digital marketing model for software development industry: validation of survey based results with case study analysis	4
Innovation and competitiveness in the industry 4.0 era: the SYNCHRO framework for digital servitization	4
Commercialisation of artificial intelligence: a research on entrepreneurial companies with challenges and opportunities	4
Retraction notice: Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents	4
How is the textile product development process managed? Exploring multiple dimensions and best practices in different firms of the production chain	4