Business Process Management Journal

Article	Citations
Framework for cloud product lifecycle management system: a case study of an automotive industry	121
Navigating the moral maze: a literature review of ethical values in business process management	99
Lies behind the green: can business strategy lead to greenwashing?	88
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach	87
Functional heterogeneity in digital entrepreneurial teams and pivoting: the role of digital agility	61
The collaborative agglomeration of industries and the realization of the digital economy on the green high-quality development of cities	58
PYP4Training: designing digital games for business process training	52
The influence of BPM-supportive culture and individual process orientation on process conformance	51
Organizational culture, knowledge sharing and organizational performance: a multi-country study	47
Revisiting the ability of research and development activities to improve value relevance	47
The spectrum of blockchain adoption for developing business model innovation	47
Digitalization strategies and evaluation of maritime container supply chains	44
How sustainability committees moderate the link between ESG performance and environmental innovation in European firms?	42
Examination of the effects of value creation, intellectual property and organizational creativity on artificial intelligence focused enterprises	42
Exploring the role of new and enhanced BPM capabilities in customer experience management: does BPM matter?	41
Enhancing sales and operations planning maturity: an integrative model for food supply chains in global networks	40
A strategic approach to sustainable agricultural tourism “case study of Al-Ahsa, Saudi Arabia”	34
The impact of leadership competences, organizational learning and organizational innovation on business performance	33
Developing organizational performance through talent management practices: employee satisfaction’s mediating role in learning organizations	31
Retraction notice: The effect of a separate risk management committee (RMC) towards firms’ performances on consumer goods sector in Malaysia	30
Navigating the innovation frontier: ambidextrous strategies, knowledge creation, and organizational agility in the pursuit of competitive excellence	29
The influence of CSR on enterprise value: the case of China’s real estate industry	29
Big data analytics adoption success: value chain process-level perspective	29
Linking absorptive capacity to project success via mediating role of customer knowledge management capability: the role of environmental complexity	28
Knowledge management processes toward organizational performance – a knowledge-based view perspective: an analogy of emerging and developing economies	27

The entrepreneurial accompaniment process and the importance of context	27
Resilience capabilities and performance dimensions of manufacturing supply chains in a developing economy	27
A novel approach for managing change in warehouse processes via integration of business process re-engineering and interval-valued hesitant fuzzy DEMATEL	27
Assessing business process orientation using multi-criteria decision-making	27
Graphics based business process harnessing tools, advancing digital maturity of business	27
Digital innovation and automation of business processes using quick response code: advancing the means-end chain theory	27
A validated business process modelling success factors model	26
Components to foster organizational resilience in tourism SMEs	26
Identifying characterizations of BPM methodology in hotel industry: evidence from listed hotel companies in Egypt	24
Understanding BMI from Industry 4.0, knowledge management and market uncertainty perspective	24
Knowledge identification for open innovation: a case study of biotechnology firms	24
Steps and theories towards more effective business case processes within existing organisations: an inter-disciplinary systematic literature review	24
Are all cracks bad? The influences of top management team relationship-related versus task-related demographic faultlines on corporate digital transformation	23
Increasing the collaboration of data science stakeholders with a knowledge management system	23
Do organizational citizenship behavior for the environment predict triple bottom line performance in manufacturing firms?	23
The influence of digital innovation ecosystem of high-end equipment manufacturing on the intelligent maturity of enterprise – an empirical study on the configuration of the “three-layer core-periphery	22
How to make it stick? Institutionalising process improvement initiatives	22
The four Ps of closed-loop manufacturing: a hybrid SEM-ANN model for optimizing sustainable performance	21
The composite approach as a hybrid approach to business process modeling: proposition and empirical evaluation	21
Ownership concentration and SME IPO underpricing in India – moderating impact of board monitoring and resource provision role	21
The impact of the interaction of independent and cooperative innovation on firm digitization: the moderating role of managerial discretion	21
Human-centric BPM: employee exploitation effects on knowledge-sharing behavior and CWB: a dual-path model and its consequences	21
Key facilitators to continuous improvement: a Spanish insight	20
Retraction notice: Signifying the relationship between counterproductive work behavior and firm’s performance: the mediating role of organizational culture	20
A data-driven problem-solving approach to performance improvement in healthcare systems: a case study in Tehran heart center hospital	19
Towards dynamic processes-of-business processes: a new understanding	19
Do enabling management control systems stimulate innovation?	19
Impact of supply chain performance on organizational performance mediated by customer satisfaction: a study of dairy industry	18
Towards the assessment of business process knowledge intensity – a systematic literature review	18
Developing a business intelligence tool for sustainability management	18
Adoption of artificial intelligence and big data analytics: an organizational readiness perspective of the textile and garment industry in Bangladesh	18
New-venture gestation processes amid Covid-19 pandemic: antecedents of Saudi female nascent entrepreneurs	18
Assessing business process complexity based on textual data: Evidence from ITIL IT ticket processing	18
A method for integrated business process modeling and ontology development	17
Management control systems for process orientation: the role of diagnostic, interactive and cultural controls	16
Impact of patent infringement damages on firms' innovation performance: the moderating effects of patent-intensive industries	16
Value proposition-driven reconfiguration of business models in dynamic industries: a design-science approach	16
“The dark spiral: exploring the impact of employee exploitation on cutting corners, unraveling the link through negative emotions and moral disengagement”	15
The link between transformational leadership and the EFQM model elements	15
How to build responsive service processes in German banks: the role of process documentation and the myth of automation	15
Family management and digital transformation: evidence from Chinese specialized, refined, differential and innovational enterprises	15
Supply chain digitalization and sports industry performance in Chinese context: a mediated moderated model	15
Research on the correlation between the degree of digitization of manufacturing process links and economic benefits	14
Interoperability approaches of blockchain technology for supply chain systems	14
Logistics 4.0 for supply chain performance: perspectives from a retailing case study	14
How digital transformation mindfulness affects digital business model innovation: the moderating role of digital orientation	14
Cross-functional integration 4.0 in product development processes: a case study in the heavy vehicle sector	14
Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	14
How business process management culture supports digital innovation: a quantitative assessment	13
Mapping business process outsourcing and innovation towards a future research	13

Fostering hotel ambidexterity through knowledge-sharing culture and knowledge-sharing behavior: a study of the hospitality sector in Pakistan	13
Retraction notice: How perceived information transparency and psychological attitude impact on the financial well-being: mediating role of financial self-efficacy	13
Green intellectual capital disclosure, CEO gender and corporate performance: an analysis of Italian listed companies	13
Configuring optimal contextual performance and task performance in offshore business processing organizations	13
Five guidelines to improve context-aware process selection: an Australian banking perspective	13
Retraction notice: Organizational performance and capabilities to analyze big data: do the ambidexterity and business value of big data analytics matter?	13
A machine learning-based human resources recruitment system for business process management: using LSA, BERT and SVM	13
Investigating business process changes: a framework for identifying outdated process models	13
Modelling of interrelationships amongst enterprise and inter-enterprise information system barriers affecting digitalization in electronics supply chain	12
Top management teams' digital experience and innovation efficiency: evidence from China	12
Combining business process management and lean manufacturing to improve information and documentation flows: a case study	12
The effects of organizational learning on innovation and performance of venture capital-backed firms: the moderating effect of syndication	12
How does strategic deviation affect firm performance? The roles of financing constraints and institutional investors	12
Identification and assessment of risks related to digitalization in Indian construction: a quantitative approach	12
Corporate governance and business performance of hotels in Western Australia: analysis of market orientation as a mediator	12
Does environmental uncertainty drive the use of management control systems and innovation?	12
Double-edged sword effects of green HRM on employee organizational citizenship behavior for the environment: interactive effects and mediation mechanisms	12
The bright and dark sides of green customer integration (GCI): evidence from Chinese manufacturers	12
Big data analytics capabilities and green supply chain performance: investigating the moderated mediation model for green innovation and technological intensity	11
Drivers of platform ecosystem adoption: does innovation capability translate these drivers into improved firm performance	11
A DEA-based comprehensive benchmarking approach for implementing continuous improvement	11
An experimental investigation of BPMN-based corporate communications modeling	11
The use of management information in process innovation: effects of knowledge conversion by socialization	11
The role of knowledge management to improve organizational performance through organizational ambidexterity within the uncertainties	11
Impact of perceived organizational support and green transformational leadership on sustainable organizational performance: a SEM approach	11
Supply chain agility: a multiple case study on the interplay between flexibilities and strategic orientations	11
Proposal of BPMN extension with a view to effective modeling of clinical pathways	11
Learning before, during and after entrepreneurial failure	11
Understanding knowledge leadership in improving team outcomes in the health sector: a Covid-19 study	11
The role of organizational performance in sustaining competitive advantage through reverse logistics activities	11
A holistic analysis of maritime logistics process in fuzzy environment in terms of business process management	11
A visual approach to support process analysts in working with process improvement opportunities	10
Revitalising project management office operations in an engineering-service contractor organisation: a key performance indicator based performance management approach	10
Patterns for modeling process variability in a healthcare context	10
Elevating excellence: a standardized process of training and development for private sector educational SMEs	10
Interplay in management practices, innovation, business environment, degree of competition and environmental policies: a comparative study	10
Comparative analysis of selected process maturity assessment models applied in the public sector	10
Robotic process automation deployments: a step-by-step method to investment appraisal	10
Exploring barriers to collaborative innovation in supply chains – a study of a supplier and two of its industrial customers	10
Revealing the digital transformation, uncovering hidden process dimensions of education	10
The trade-off between innovation value and risk: the roles of external venture capital and internal innovation assets	10
An exploration of green business process maturity based on ecolabels	10
Synergizing flexible work arrangements with learning organizations: a bibliometric analysis and strategic research agenda	10
Green creativity and business sustainability: the influence of dynamic capabilities, technology adoption, business strategies and knowledge management	10
The mediating role of social dynamics in the influence of absorptive capacity and tacit knowledge sharing on project performance	10
Adoption of open innovation in the COVID-19 emergency: developing a process-based information coordination system	9
Advancing the software development process through the development of technology-enabled dynamic capabilities in a project-based firm: insights from action design research	9
Navigating digital transformation: the critical role of knowledge sharing and digital transformational leadership in boosting innovation capability in Sub-Saharan Africa	9
Crafting an organizational strategy for the new era: a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain	9
Exploring the artificial intelligence integration in top management team decision-making: an empirical analysis	9
When do we share knowledge? A mixed-methods study of helping behaviors and HR management practices	9
Navigating through processes: a bibliometric landscape of BPM in human resources	9
Inhibitory influence of supply chain digital transformation on bullwhip effect feedback difference	8
Human resources practices as a moderator for inculcating lean thinking in IT organizations – an empirical approach	8
Links between components of business continuity management: an implementation perspective	8
Regional innovation policy mix complexity and enterprise technology innovation: evidence from China	8
Identifying the factors influencing enterprise digital transformation intention: an empirical study based on net effects and joint effects	8
Improving processing efficiency through workflow process reengineering, simulation and value stream mapping: a case study of business process reengineering	8
Understanding open data business models from innovation and knowledge management perspectives	8
The role of industry 4.0 and ambidexterity on the SCM-SME performance link: Australia evidence	8
Enterprise-wide risk management in higher education: beyond the paradigm of managing risk by categories	8
Digital transformation and export performance: a process mechanism of firm digital capabilities	8
Continuous service-based process monitoring using Pareto analysis and start-end case diagram	8
Enhancing decision-making of IT demand management with process mining	8
Laying the ground for future cross-organizational process mining research and application: a literature review	8
Managing environmental sustainability in customer experience processes: A multi-stakeholder analysis within the food delivery ecosystem	7
Knowledge management capability and organizational performance: a moderated mediation model of environmental dynamism and opportunity recognition	7
Mediation approach of knowledge management process towards supply chain performance under green technology: an empirical analysis	7
Increasing the organizational performance of online sellers: the powerful back-end management systems	7
Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists	7
Can big data analytics capabilities promote a competitive advantage? Green radical innovation, green incremental innovation and data-driven culture in a moderated mediation model	7
SME supply chain resilience in disruptive times: the effects of supply chain robustness, access to government assistance and disruption intensity	7
New goal-oriented requirements extraction framework for e-health services: a case study of diagnostic testing during the COVID-19 outbreak	7
Platform digitization capability and organizational resilience: examining the roles of resource reconfiguration and environmental munificence	7
Unlocking the potential of digital innovations on BPM: a bibliometric and systematic literature review	7
Ensuring firm resilience by navigating the complexity of emergent and context-driven supply chain uncertainties and disruptions in developing economies	6
Does blockchain adoption engender environmental sustainability? The mediating role of customer integration	6
Perceived quality in Fintech services: expanding UTAUT2 and the Delone and McLean Information System Success Models	6
Exploring Savico’s journey: dynamic capabilities and Industry 4.0 integration in organisation–industry actor relationships	6
The effects of digital transformation on exploitation and exploration: does technological diversity matter?	6

Learning from sales and operations planning process implementation at ASTRO Inc.	6
Retraction notice: Impact of online customer reviews and deep learning on product innovation empirical study on mobile applications	6
Dynamic market complexity and service value advantage: an empirical investigation of business process management	6
Relationships between leadership and culture, human resources and process improvement in lean healthcare	6
Design principles for patient flow improvement in care pathways: a paradox theory perspective	6
Unpacking synergistic dynamics between corporate governance and CSR – the role of stakeholder salience	5
Linking digital transformation with supply chain intelligence integration and carbon performance: does business model innovation matter?	5
Do competitive strategies affect working capital management efficiency?	5
Mapping the risks in technology integration for sustainable outcomes	5
Exploring the role of potential knowledge sources for the fuzzy-front end of the new product development (NPD) – bridging the knowledge gaps	5
Implementing halal logistics in a non-Muslim-dominant environment: a proposal for reengineering the business processes in two stages	5
Improving care pathways through BPM and telemedicine: an Italian study	5
A survey on business process view integration: past, present and future applications to blockchain	5
A model of barriers, drivers, government responses, recovery expectations and expected future changes in SME performance: digitalisation as a moderator	5
Impact of digital platform capability on innovation performance: the serial mediation effects of external knowledge search and resource bricolage	5
Reinforcing resilience on the supply side: the role of supplier capabilities	5
Optimizing agricultural downstream supply chain: addressing information asymmetry and losses	5
Compensation incentives, geographical distance, and the successful exit of indirect CVCs	5
Artificial intelligence to counteract “KPI overload” in business process monitoring: the case of anti-corruption in public organizations	5
Exploring the relationships between digital transformation, organizational slack and business performance: a configurational approach	5
Managing supply chain disruptions in pharmaceutical distribution: the roles of disruption orientation and mitigation strategies	5
Strengthening green competitive advantage through organizational learning and green marketing capabilities in a big data environment: a moderated-mediation model	5
The impact of industrial Internet of things on sustainable performance: the indirect effect of supply chain visibility	4
Industry 4.0 and business process management: state of the art and new challenges	4
Unlocking agility: Trapped in the antagonism between co-innovation in digital platforms, business analytics capability and external pressure for AI adoption?	4
Decision making performance of business analytics capabilities: the role of big data literacy and analytics competency	4
Wheeling towards sustainability: the nexus of external pressures, green innovation and circular supply chain excellence	4
Impact of high-performance work practices in human resource management of health dispensaries in Qassim Region, Kingdom of Saudi Arabia, towards organizational resilience and productivity	4
Retraction notice: Using e-wallet for business process development: challenges and prospects in Malaysia	4
Big data analytics capabilities and supply chain performance: testing a moderated mediation model using partial least squares approach	4
Nexus of knowledge oriented leadership and knowledge worker performance in Chinese higher education institutions: a post-pandemic behavioral analysis	4
Green supply chain management and sustainable performance: exploring the role of green ambidexterity innovation and top management environmental awareness	4
Tacit knowledge management process, product innovation and organizational performance: exploring the role of affective trust and task efficiency	4
Supply chain collaboration, agility and firm performance: a case of manufacturing SMEs in India	4
Traditional marketing analytics, big data analytics and big data system quality and the success of new product development	4
Factors affecting organisations' supply chain agility and competitive capability	4
Knowledge management–performance nexus: Mediating effect of motivation and innovation	4
Leveraging technological readiness and knowledge sources for green innovation: a resource orchestration perspective	4
The use of business and technology management (BTM) integrated practice in business development initiatives – an ADR cycle	4
A hermeneutic research on project management approaches applied in a business process re-engineering project	4
What is the role of cross-ownership in corporate digital innovation: “stepping stone” or “hindrance”?	4
Leveraging capabilities for digitally supported process improvement: a framework for combining Lean and ERP	4
Profit meets purpose: a meta-analysis of impact of corporate sustainability on firm performance	4
Investigating customers’ purchase intentions for electric vehicles with linkage of theory of reasoned action and self-image congruence	4
Process management: systematic review of determining factors for automation	4
Strategic justification of integrated resource planning tools in organizations	4
Investigating the factors influencing ease of doing business in Gilan province	4
Big data analytics for supply chain risk management: research opportunities at process crossroads	4
The impact of business model innovation and knowledge management on firm performance: an emerging markets perspective	3
The effects of green skills and defensive routines on open innovation in textile industry SMEs	3
Conceptual analysis of sensitive business processes	3
Open innovation, enterprise value and the mediating effect of ESG	3
Cognizant computing + transformative marketing: an intelligent solution for sustainable business development	3
The role of boundary management in open innovation: towards a 3D perspective	3
Role of collaborative culture and knowledge management process for stimulating radical and incremental innovation: a comparative moderation approach	3
A dynamic, two-way, individual-level, process-oriented framework for emergent leadership: modeling lateral influence in teams	3
Enhancing employer branding in startups through job autonomy and intrinsic motivation: the role of gamification	3
Business and operational excellence at organisational levels: an integrated methodology for self-assessment	3
Commercialisation of artificial intelligence: a research on entrepreneurial companies with challenges and opportunities	3
Prompt engineering techniques for semantic enhancement in business process models	3
Organization processes and artificial intelligence (AI) for healthcare processes reorganization: a case study	3
Relationship between trust, the investment model and logistics performance in supply chain management	3
Change-driven process management: exploring a new process paradigm adaptable to societal changes	3
Business processes for data monetization: an exploratory analysis and proposition of design patterns	3
Role of organizational environment in sustained organizational economic performance	3
Innovation and competitiveness in the industry 4.0 era: the SYNCHRO framework for digital servitization	3
Sustainable strategic management: how speed and flexibility drive performance through innovation	3
The significance of individual, group and future knowledge at a business level through the knowledge-based lens	3
How blockchain technology supports the business processes of clinical trials: a systematic review	3
Augmenting supply chain resilience through AI and big data	3
Analyzing the impact of digital innovation ecosystem on the intelligent development in high-end equipment manufacturing industry: a dynamic QCA analysis	2
Advancing business process management lifecycle implementation through the integration of the design for Six Sigma method	2
Hybrid RFID-IoT simulation modeling approach for analyzing scrubs’ distribution solutions in operating rooms	2
Exploring the nonlinear relationship between strategic alliances and entrepreneurial performance in Chinese new ventures: the moderating role of transactive memory systems in entrepreneurial teams	2
Knowledge-oriented leadership towards organizational performance: symmetrical and asymmetrical approach	2
Can high-speed railway promote enterprise ambidextrous innovation: a quasi-natural experiment in China	2
Business model design and mass customization capability: is supply chain integration a missing link?	2
Pathways toward entrepreneurial intention among Malaysian universities’ students	2
Determining the role of sources of knowledge and IT resources for stimulating firm innovation capability: a PLS-SEM approach	2
Success of digital marketing model for software development industry: validation of survey based results with case study analysis	2
Effective implementation of Japanese quality methods during health pandemics	2
Business model innovation in sustainable entrepreneurship: co-evolutionary evidence from small accommodation firms	2
Responsible innovation and sustainable competitive advantage: is big data the missing link?	2
Transformational leadership, ESG performance, corporate reputation and competitive advantage: a serial mediation model	2
A multi-objective optimization model for outpatient care delivery with service fairness	2
Antecedents of organizational citizenship behavior towards the environment in manufacturing organizations: using a structural equation modeling approach	2
Better understanding of technology effects in adoption of predictive supply chain business analytics among SMEs: fresh insights from developing countries	2
Organizational learning, innovativeness and performance of financial service firms in an emerging market: examining the mediation effects of customer-focused strategy	2
How is the textile product development process managed? Exploring multiple dimensions and best practices in different firms of the production chain	2
Putting boundaries in the middle of business model innovation: A framework to face megatrends in the digital and sustainable landscape	2
Retraction notice: Spatial spillover effects of technological innovation on total factor energy efficiency: taking government environment regulations into account for three continents	2
Find the “best evidence” of the relationship between network embeddedness and enterprise disruptive innovation performance	2
Does TMT internationalization promote corporate digital transformation? A study based on the cognitive process mechanism	2
Understanding the effectiveness of gamification in an industrial work process: an experimental approach	2
Adopting Industry 4.0 through absorptive capacity and innovation ambidexterity with the moderation of learning capability	2