Journal of Hospitality and Tourism Management

Papers
(The TQCC of Journal of Hospitality and Tourism Management is 20. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-10-01 to 2025-10-01.)
ArticleCitations
Book Review194
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures182
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles137
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences112
Book Review110
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective103
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price90
The signaling roles of ownership and board structure for foreign institutional investors in the tourism industry88
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT85
Effects of motivation and emotion on experiential value and festival brand equity: The moderating effect of self-congruity83
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism78
Handicrafts-enacted: Emplacing non-human agency in ethnic tourism77
How figurative language affects officer live streaming effectiveness: A benign violation perspective71
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels71
Post-pandemic outbound travel intentions and preparations of Chinese residents: The effects of media coverage and risk perception68
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour66
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations66
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility63
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement63
Book Review62
Book Review62
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions61
Book Review60
Realising the goals of event leveraging: The tourism and hospitality SME perspective60
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions60
How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues59
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe56
Editorial Board56
Measuring online relationship avoidance in tourism research: Scale development and validation55
Book Review55
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era54
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry54
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda54
Book Review53
Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-1952
Hedonic price analysis for high-end rural homestay room rates52
Book Review52
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern50
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation50
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework50
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji50
Technostress and hotel guests: A mere hurdle or a major friction point?50
How the hotel industry attracts Generation Z employees: An application of social capital theory49
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment48
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory48
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention48
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan48
Cooperation in rural tourism routes: Evidence and insights47
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement47
Solving the mystery of storytelling in destination marketing: A systematic review46
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach46
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences45
Book Review44
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective43
Editorial: Special issue on CAUTHE 2022 conference43
Developing the ambidextrous organization. The role of intellectual capital in building ambidexterity: An exploratory study in the haute cuisine sector43
The emotional mechanism of host-guest interaction impact tourist value co-creation behaviors: A perspective from affective events theory43
CSR and casino hotel branding: The joint moderation of CSR misfit and corporate awareness42
A systematic mapping study on Tourist-Tourist interactions42
Not just a game: Understanding eco-gamification in sustainable destination development42
Identifying social value in tourism: The role of sociocultural indicators42
A healing journey with animals42
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings41
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism41
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism41
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers41
Editorial Board40
Visual rightness: Unveiling the impact of visual aesthetics on destination marketing effectiveness in travel vlogs with machine learning40
Wildlife charisma and pro-environmental behaviour:A perspective from self-transcendent emotions theory40
Framing effect of optional pricing on ticket purchasing intention in low-cost carriers40
Editorial Board40
Sustainable tourism awareness in Thai Gen Z tourists: Roles and themes associated with scientific literacy and sociological and critical thinking skills39
Toward trauma-informed customer experience design in tourism and hospitality38
Book Review38
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model38
Volunteer tourism: The future of baby boomer tourists in a post pandemic world37
Jellyfish risk communications: The effect on risk perception, travel intentions and behaviour, and beach tourism destinations37
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis37
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature36
The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment36
Effects of COVID-19 on customer service experience: Can employees wearing facemasks enhance customer-perceived service quality?36
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites36
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model35
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?35
From good soldiers to happy employees: Exploring the emotional and well-being outcomes of organizational citizenship behavior35
Impulsive travel intention induced by sharing conspicuous travel experience on social media: A moderated mediation analysis35
Informal learning research in hospitality and tourism: A systematic literature review34
The many names of “Roots tourism”: An integrative review of the terminology34
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history34
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs34
Editorial Board34
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context34
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence33
Book Review33
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions33
How to impress guests: Key factors and strategy configurations for the accommodation memories of homestay guests33
Cross-cultural gender differences in cruising risk perceptions: A study of young adults33
Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals33
Cultural similarity and guest-host interaction for virtual tourism33
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries33
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-1933
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective33
Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum32
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia32
Do nonalignable attributes count to tourists? The effect of crowding on attributes alignability preference32
West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events32
COVID-19-related government interventions and travel and leisure stock31
The more the better? Strategizing visual elements in social media marketing31
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership31
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view31
From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions31
Welcome to stay-at-home travel and virtual attention restoration31
Cooking up food memories: A taste of intangible cultural heritage30
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model30
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis29
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment29
Cultivating adaptability and competency through enhancing hotel employability skills and language communication abilities29
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts29
Space tourism: Do age and gender make a difference in risk perception?28
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions28
Danmaku's effects on viewing experience and destination food image in food-themed documentaries28
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy28
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic28
Tēnā koutou, tēnā koutou, tēnā koutou katoa27
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal27
Quantitative content analysis of codes of conduct for ecotourism in Japan27
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement27
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution27
A model of luxury lodge experience quality27
The antecedent and consequences of brand competence: Focusing on the moderating role of the type of server in the restaurant industry27
Camping, weather, and disasters: Extending the Construal Level Theory26
Book Review26
Strategic responses of tourism companies to institutional pressures in smart servitization26
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience25
Memory-based knowledge management in tourism firms25
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing25
Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism25
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora24
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model24
Rural tourism in China: ‘Root-seeking’ and construction of national identity24
Exploring omnivores and univores in art museums24
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction24
From holocene to anthropocene: A spacetime perspective on the ontology, epistemology, and methodology of space tourism24
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau24
Editorial Board24
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis24
Hotel employee perceived crisis shocks: Conceptual and scale development24
Tourist's engagement in eco-tourism: A review and research agenda24
“I am who I am:” individual imprints and identity performance outcomes23
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea23
Understanding wage differences across tourism-characteristic sectors: Insights from an extended input-output analysis23
Book review23
Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives23
Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective22
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia22
Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context22
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda22
An empirical test of alternative models: A comparison between casual and fine dining restaurants22
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception22
The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting22
Impact of pro-poor ethnic tourism on achieving sustainable development goals22
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility22
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective22
Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences22
Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective22
Escapism as a driver of workcation: The roles of psychological ownership and motivation22
Development and validation of an aesthetic capital scale for hospitality industry front-line employees21
Why do freelance tour guides still stay after the attack of COVID-19:A path-dependent perspective21
Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions21
Daily deal distribution and local destination characteristics: Data-driven analysis of upmarket Italian hotel online sales practices21
Effects of the guest experience, well-being, and eWOM intention for resort hotels: A positive psychology perspective21
Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work21
Exploring advertising strategy for restaurants sourcing locally: The interplay of benefit appeal and regulatory focus21
Night tourscape in streets: Scale development and validation21
Non-collaborative behaviour of accommodation businesses in the associational tourism economy21
How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China21
The intellectual structure of corporate social responsibility research in tourism and hospitality: A citation/co-citation analysis20
Gender-leisure nexus through a social justice lens: The voice of women from Iran20
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development20
A systematic review of employee voice literature in hospitality20
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests20
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity20
How cultural differences affect outbound tourism demand?20
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