Journal of Hospitality and Tourism Management

Article	Citations
Book Review	283
Book Review	243
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour	155
What resonates most? An investigation on the factors of customer satisfaction in senior living communities	146
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility	136
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations	119
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions	109
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism	107
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions	105
How figurative language affects officer live streaming effectiveness: A benign violation perspective	105
How do intergenerational interactions change in the travel context? Insights from Chinese adult children	96
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures	92
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles	92
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective	85
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels	85
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price	84
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences	84
How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues	82
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement	81
Narration in dark tourism: Mediating and moderating effects in tourists’ responses to AI versus human voices	81
Book Review	80
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT	80
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe	79
Editorial Board	79
Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-19	75

Editorial Board	75
Book Review	71
Book Review	68
Book Review	68
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era	67
Melodic journeys: How place distinctiveness perception of destination songs inspires information-seeking behavior	65
Evolving patterns of hotel agglomeration: Economic cycles and technological influence	65
Why does tourist risk perception differ from actual risk? A social construction theory perspective	63
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda	62
Measuring online relationship avoidance in tourism research: Scale development and validation	61
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention	60
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry	60
Cooperation in rural tourism routes: Evidence and insights	60
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement	58
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory	58
Solving the mystery of storytelling in destination marketing: A systematic review	58
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan	57
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment	56
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation	56
Indirect evidence of travel therapy for anxiety and depression: A network meta-analysis	55
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	54
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji	53
Embodied interaction and cultural Involvement: How familiarity and challenge shape tourism rituals	52
Technostress and hotel guests: A mere hurdle or a major friction point?	52
The emotional mechanism of host-guest interaction impact tourist value co-creation behaviors: A perspective from affective events theory	51
Identifying social value in tourism: The role of sociocultural indicators	51
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism	50
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers	48
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective	48
Editorial: Special issue on CAUTHE 2022 conference	46
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings	46
Book Review	45
Editorial Board	45
A systematic mapping study on Tourist-Tourist interactions	45
Tourist safety management: The role of risk reminders in highly aggregated environments	44
A healing journey with animals	44
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences	44
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach	44
Not just a game: Understanding eco-gamification in sustainable destination development	43
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism	43
Volunteer tourism: The future of baby boomer tourists in a post pandemic world	42
Editorial Board	42
Toward trauma-informed customer experience design in tourism and hospitality	41
Embodied meaning-making: Exploring meaning in life through mountain hikers' embodiment	41
The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment	41
A systematic literature review on the application of normative feedback intervention to promote pro-environmental behavior: Implications for the tourism and hospitality sectors	41
Sustainable tourism awareness in Thai Gen Z tourists: Roles and themes associated with scientific literacy and sociological and critical thinking skills	41
Unpacking the social fabric of creative souvenirs: Understanding value perception among Chinese youth	41
Editorial Board	41
Fictional or cloned? Effects of virtual influencers’ identity origin in tourism endorsement	39

Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?	38
Wildlife charisma and pro-environmental behaviour：A perspective from self-transcendent emotions theory	38
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature	38
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model	38
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis	38
We are not sardines! How perceived crowding triggers destination boycott through moral outrage, moderated by consumer affinity and proximity on affiliation motivation	38
Visual rightness: Unveiling the impact of visual aesthetics on destination marketing effectiveness in travel vlogs with machine learning	37
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites	37
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective	37
West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events	36
Book Review	36
Cultural similarity and guest-host interaction for virtual tourism	35
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries	35
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-19	35
Editorial Board	35
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia	34
From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions	34
Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals	34
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence	34
“Speaking” based on the “goal”: The interactive effect of AI tour guide language types and tourism goal specificity on tourists’ intention to follow recommendations	34
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership	34
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context	34
The more the better? Strategizing visual elements in social media marketing	34
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs	33
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions	33
Informal learning research in hospitality and tourism: A systematic literature review	33
Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum	33
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history	33
Do nonalignable attributes count to tourists? The effect of crowding on attributes alignability preference	33
Cultivating adaptability and competency through enhancing hotel employability skills and language communication abilities	32
Exploring professional identity formation in hospitality: A managerial perspective	32
Book Review	32
Danmaku's effects on viewing experience and destination food image in food-themed documentaries	32
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions	32
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy	32
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic	31
Cooking up food memories: A taste of intangible cultural heritage	31
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model	31
The sustainability illusion: Generational and gender dynamics in ethical event tourism engagement	31
Space tourism: Do age and gender make a difference in risk perception?	31
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment	31
Travel therapy for vulnerable populations with health conditions: A competence-environmental press model framework illustrated with dementia	31
Tēnā koutou, tēnā koutou, tēnā koutou katoa	30
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement	30
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts	30
Book Review	30
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution	30
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal	30
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis	30
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience	29
Quantitative content analysis of codes of conduct for ecotourism in Japan	28
From holocene to anthropocene: A spacetime perspective on the ontology, epistemology, and methodology of space tourism	28
Memory-based knowledge management in tourism firms	28
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing	28
Destination crisis and economic ripple effects in platform-mediated tourism markets	27
When should destinations bet on the underdog? Matching narrative style with destination type and tourist personality in destination advertising	27
The “original face”: Visitors’ experience in Buddhist pilgrimage tourism through the lens of Zen thought	27
Exploring the impact of visual aesthetic elements in films on audiences’ attitudes towards travel to a destination: An aesthetic research framework	27
Understanding leader loneliness in hotels: A double-edged psychological experience	27
Strategic responses of tourism companies to institutional pressures in smart servitization	27
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau	26
Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism	26
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora	26
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction	26
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model	26
Rural tourism in China: ‘Root-seeking’ and construction of national identity	26
Tourist's engagement in eco-tourism: A review and research agenda	26
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception	25
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective	25
A model of luxury lodge experience quality	25
Exploring omnivores and univores in art museums	25
“I am who I am:” individual imprints and identity performance outcomes	25
Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives	25
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility	25
Escapism as a driver of workcation: The roles of psychological ownership and motivation	24
Tourists’ transformation through perceived placeness in urban creative tourism: A means-end chain perspective	24
Does festival memory stay the same? Investigating memory distortion through reappraisal	24
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea	24
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia	24
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda	23

Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective	23
Development and validation of an aesthetic capital scale for hospitality industry front-line employees	23
Responsible generative AI in tourism: Conceptualization, measurement, and validation	23
Book Review	22
Why do freelance tour guides still stay after the attack of COVID-19：A path-dependent perspective	22
Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work	22
A systematic review of employee voice literature in hospitality	22
Non-collaborative behaviour of accommodation businesses in the associational tourism economy	22
How cultural differences affect outbound tourism demand?	22
The role of curiosity in travellers’ transformation	21
Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context	21
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity	21
Why AI robot chefs backfire: Consumer responses to robot-themed appeals	21
Gender-leisure nexus through a social justice lens: The voice of women from Iran	21
Interdependent struggles of cultural heritage generativity	21
Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences	21
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests	20
Unpacking small tourism enterprises’ role in community social responsibility: The dual pathways of community embeddedness	20
Daily deal distribution and local destination characteristics: Data-driven analysis of upmarket Italian hotel online sales practices	20
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development	20
Impact of pro-poor ethnic tourism on achieving sustainable development goals	20
Book review	20
Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions	20
Fading nostalgia, enduring identity: A dual motivational pathway for cultural heritage preservation and revitalization	20
The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting	20
Happiness experiences during older adults’ recreational sojourns: A fsQCA configuration analysis	20
Night tourscape in streets: Scale development and validation	20
The influencing mechanism of moral gaze in rural tourism on pro-environmental behavior	20
Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective	20
Effects of the guest experience, well-being, and eWOM intention for resort hotels: A positive psychology perspective	20
Editorial Board	20