Journal of Hospitality and Tourism Management

Article	Citations
Book Review	272
Book Review	241
Book Review	149
Narration in dark tourism: Mediating and moderating effects in tourists’ responses to AI versus human voices	143
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour	134
What resonates most? An investigation on the factors of customer satisfaction in senior living communities	117
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility	103
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations	101
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism	100
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions	100
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions	91
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe	90
How figurative language affects officer live streaming effectiveness: A benign violation perspective	87
How do intergenerational interactions change in the travel context? Insights from Chinese adult children	82
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles	82
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures	81
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective	80
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement	79
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels	79
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price	78
How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues	77
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT	77
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences	77
Editorial Board	75
Editorial Board	73

Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-19	72
Book Review	71
Book Review	68
Book Review	66
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era	65
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement	64
Technostress and hotel guests: A mere hurdle or a major friction point?	62
Evolving patterns of hotel agglomeration: Economic cycles and technological influence	62
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji	59
Indirect evidence of travel therapy for anxiety and depression: A network meta-analysis	59
Why does tourist risk perception differ from actual risk? A social construction theory perspective	58
Melodic journeys: How place distinctiveness perception of destination songs inspires information-seeking behavior	58
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda	58
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry	57
Measuring online relationship avoidance in tourism research: Scale development and validation	57
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan	56
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention	55
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation	55
Solving the mystery of storytelling in destination marketing: A systematic review	54
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment	53
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory	52
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	52
Cooperation in rural tourism routes: Evidence and insights	51
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers	49
Editorial Board	48
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings	48
Editorial: Special issue on CAUTHE 2022 conference	48
A systematic mapping study on Tourist-Tourist interactions	46
Book Review	46
Embodied interaction and cultural Involvement: How familiarity and challenge shape tourism rituals	45
Not just a game: Understanding eco-gamification in sustainable destination development	45
A healing journey with animals	45
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach	44
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism	44
Tourist safety management: The role of risk reminders in highly aggregated environments	44
Identifying social value in tourism: The role of sociocultural indicators	43
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective	43
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences	42
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites	41
The emotional mechanism of host-guest interaction impact tourist value co-creation behaviors: A perspective from affective events theory	41
Editorial Board	41
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism	41
Volunteer tourism: The future of baby boomer tourists in a post pandemic world	41
The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment	40
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis	39
Wildlife charisma and pro-environmental behaviour：A perspective from self-transcendent emotions theory	39
Editorial Board	38
Unpacking the social fabric of creative souvenirs: Understanding value perception among Chinese youth	38
A systematic literature review on the application of normative feedback intervention to promote pro-environmental behavior: Implications for the tourism and hospitality sectors	38
Toward trauma-informed customer experience design in tourism and hospitality	38

Embodied meaning-making: Exploring meaning in life through mountain hikers' embodiment	37
Visual rightness: Unveiling the impact of visual aesthetics on destination marketing effectiveness in travel vlogs with machine learning	37
Sustainable tourism awareness in Thai Gen Z tourists: Roles and themes associated with scientific literacy and sociological and critical thinking skills	37
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?	36
We are not sardines! How perceived crowding triggers destination boycott through moral outrage, moderated by consumer affinity and proximity on affiliation motivation	36
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature	36
Fictional or cloned? Effects of virtual influencers’ identity origin in tourism endorsement	36
Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum	34
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries	34
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model	34
Cultural similarity and guest-host interaction for virtual tourism	34
West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events	34
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective	34
Book Review	34
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-19	34
Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals	34
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context	33
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia	33
Editorial Board	33
Informal learning research in hospitality and tourism: A systematic literature review	33
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history	32
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence	32
From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions	32
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership	32
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions	32
“Speaking” based on the “goal”: The interactive effect of AI tour guide language types and tourism goal specificity on tourists’ intention to follow recommendations	32
The more the better? Strategizing visual elements in social media marketing	32
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs	32
Do nonalignable attributes count to tourists? The effect of crowding on attributes alignability preference	31
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy	31
Book Review	31
Danmaku's effects on viewing experience and destination food image in food-themed documentaries	31
Travel therapy for vulnerable populations with health conditions: A competence-environmental press model framework illustrated with dementia	31
Exploring professional identity formation in hospitality: A managerial perspective	31
Cultivating adaptability and competency through enhancing hotel employability skills and language communication abilities	31
The sustainability illusion: Generational and gender dynamics in ethical event tourism engagement	30
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions	30
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment	30
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic	30
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model	30
Cooking up food memories: A taste of intangible cultural heritage	29
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal	29
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement	29
Space tourism: Do age and gender make a difference in risk perception?	29
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis	29
Memory-based knowledge management in tourism firms	28
Book Review	28
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience	28
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution	28
Tēnā koutou, tēnā koutou, tēnā koutou katoa	28
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts	28
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction	27
From holocene to anthropocene: A spacetime perspective on the ontology, epistemology, and methodology of space tourism	27
Exploring the impact of visual aesthetic elements in films on audiences’ attitudes towards travel to a destination: An aesthetic research framework	27
The “original face”: Visitors’ experience in Buddhist pilgrimage tourism through the lens of Zen thought	27
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora	27
Understanding leader loneliness in hotels: A double-edged psychological experience	27
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing	26
Rural tourism in China: ‘Root-seeking’ and construction of national identity	26
Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism	26
Destination crisis and economic ripple effects in platform-mediated tourism markets	26
Strategic responses of tourism companies to institutional pressures in smart servitization	25
Quantitative content analysis of codes of conduct for ecotourism in Japan	25
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau	25
Tourist's engagement in eco-tourism: A review and research agenda	25
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model	25
When should destinations bet on the underdog? Matching narrative style with destination type and tourist personality in destination advertising	25
Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives	24
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception	24
Exploring omnivores and univores in art museums	24
A model of luxury lodge experience quality	24
Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective	24
Escapism as a driver of workcation: The roles of psychological ownership and motivation	24
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda	24
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective	23
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility	23
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea	23
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia	22
Tourists’ transformation through perceived placeness in urban creative tourism: A means-end chain perspective	22
Responsible generative AI in tourism: Conceptualization, measurement, and validation	22

“I am who I am:” individual imprints and identity performance outcomes	22
Book Review	21
Non-collaborative behaviour of accommodation businesses in the associational tourism economy	21
Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions	21
Daily deal distribution and local destination characteristics: Data-driven analysis of upmarket Italian hotel online sales practices	21
Does festival memory stay the same? Investigating memory distortion through reappraisal	21
Why do freelance tour guides still stay after the attack of COVID-19：A path-dependent perspective	21
Development and validation of an aesthetic capital scale for hospitality industry front-line employees	21
The influencing mechanism of moral gaze in rural tourism on pro-environmental behavior	21
How cultural differences affect outbound tourism demand?	20
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity	20
Why AI robot chefs backfire: Consumer responses to robot-themed appeals	20
Night tourscape in streets: Scale development and validation	20
Impact of pro-poor ethnic tourism on achieving sustainable development goals	20
The role of curiosity in travellers’ transformation	20
Unpacking small tourism enterprises’ role in community social responsibility: The dual pathways of community embeddedness	20
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests	20
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development	20
The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting	20