Journal of Hospitality and Tourism Management

Article	Citations
Hotel guest-robot interaction experience: A scale development and validation	217
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe	177
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures	137
Unequal diffusion of innovation: Focusing on the digital divide in using smartphones for travel	129
The effect of biophilic design on customer's subjective well-being in the hotel lobbies	122
Strategic responses of tourism companies to institutional pressures in smart servitization	108
Festival tourists’ loyalty: The role of involvement in local food festivals	108
The changes of intergovernmental collaboration dynamic in post-disaster destination management: Network analysis	107
Limited time or limited quantity? The impact of other consumer existence and perceived competition on the scarcity messaging - Purchase intention relation	107
Networking for better information-gathering performance at trade shows: A multigroup analysis	105
Repositioning risk perception as a necessary condition of travel decision: The case of North Korea tourism	99
The signaling roles of ownership and board structure for foreign institutional investors in the tourism industry	96
Editorial Board	93
Realising the goals of event leveraging: The tourism and hospitality SME perspective	90
Does social perfectionism foster electronic cheating behavior among budding hospitality managers? A moderated mediation analysis	82
Book Review	80
Editorial Board	78
Book Review	77
Book Review	76
Is the cooking profession still ‘hot’? A qualitative cross-national study of chefs' career perceptions	76
Post-pandemic outbound travel intentions and preparations of Chinese residents: The effects of media coverage and risk perception	69
Sustainable restaurant franchising: Franchisor social support for franchisee resilience and intention to retain business during the COVID-19 pandemic	69
The antecedents and consequences of post-purchase dissonance among tourists purchasing souvenirs: The moderating role of gender, age, and time elapsed	69
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility	68
Book Review	67

Book Review	65
Don't be behaviorally shaken to feel less fatigue among frontline employees	62
Book review	62
Tēnā koutou, tēnā koutou, tēnā koutou katoa	61
Book Review	61
Book review	60
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement	59
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing	59
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions	59
Prevention of negative online customer reviews: A dynamic and compensation perspective	58
Book review	56
Book Review	56
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels	55
Tourist's engagement in eco-tourism: A review and research agenda	51
Quantitative content analysis of codes of conduct for ecotourism in Japan	49
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price	48
A model of luxury lodge experience quality	47
Information anxiety, intergroup emotion, and rational coping in hotel employees under normalized pandemic prevention measures	47
How counterfactual thinking affects willingness to consume green restaurant products: Mediating role of regret and moderating role of COVID-19 risk perception	46
The intersection of parental support and abusive supervision: A multi-wave design	46
Are all tourism review information on the platforms equally useful?	46
Can tourist value cocreation behavior enhance tour leader love? The role of perceived value	45
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences	45
Are airline workers planning career turnover in a post-COVID-19 world? Assessing the impact of risk perception about virus infection and job instability	44
How can frontline managers’ creativity in the hospitality industry be enhanced? Evidence from an emerging country	44
What motivates employees to work in the hotel industry?: Quarantine hotel employees’ perspectives	43
Influential factors toward the quality of dining services at continuing care retirement communities: Manager's perspective	40
Handicrafts-enacted: Emplacing non-human agency in ethnic tourism	40
Will tourists take mobile travel advice? Examining the personalization-privacy paradox	40
Deciphering the dilemma: The surprising impact of QR code menus on diminishing customer loyalty	39
Literary celebrity, tourists' self-destination connection, and brand engagement: Based on a marketing perspective of celebrity endorsement effects	39
Digital destination storytelling: Narrative persuasion effects induced by story satisfaction in a VR context	39
Sports icons in nation branding the interplay of motivations, culture and country attachement	38
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations	38
Navigating pro-environmental behavior among tourists: The role of value-belief-norm theory, personality traits, and commitment	38
Are we in right path for mediation analysis? Reviewing the literature and proposing robust guidelines	37
Cultural resilience of heritage sites: Dimension exploration and scale development	37
Disaster capitalism, resilience, and tourism	36
Task performance of hotel employees: Role of ostracism, meaningfulness, and emotional exhaustion	36
Identifying the critical factors for sustainable marketing in the catering: The influence of big data applications, marketing innovation, and technology acceptance model factors	36
Do professional hosts matter? Evidence from multi-listing and full-time hosts in Airbnb	36
Always local?: Examining the relationship between peer-to-peer accommodations and restaurants	36
A bibliometric overview of the Journal of Hospitality and Tourism Management: Research contributions and influence	36
Vloggers and consumer choices in the hotel and hospitality sector: The double-edged sword of discounts	36
Frontline employees’ impression management strategies after engaging in constructive deviant behavior: A leader-centric perspective	35
Insta-fame or insta-flop? The pitfalls of using virtual influencers in tourism marketing	35
Spatiotemporal role of tourism in mitigating social vulnerability	35
The accelerating effect of intrinsic motivation and trust toward supervisor on helping behavior based on the curvilinear model among hotel frontline employees in China	35
Rural tourism in China: ‘Root-seeking’ and construction of national identity	35
Does organizational empowerment promote self-leadership in hotel management? An analysis based on employees' cultural value orientation	35

Service robots in full- and limited-service restaurants: Extending technology acceptance model	34
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism	34
Internal CSR and work-family facilitation: A dual mechanism of organizational citizenship behaviors and moderating role of emotional intelligence	34
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles	33
Can traditional festivals held during pandemics induce happiness for residents? Testing four alternative models	33
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction	33
How figurative language affects officer live streaming effectiveness: A benign violation perspective	33
Travel participation as an outlet for social integration of people with spinal cord injury: An explanatory sequential mixed methods study	33
Differentiation of rural summer health tourism for urban elderly: Tourist segmentation based on tourism experience	32
The impact of an auspicious name and shape on food consumption	31
Front-line employee self-determination in value Co-Creation: Generational profiles	31
Linking transformational leadership to team service innovation in the hospitality industry: A team-level mediation and moderation investigation	31
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model	30
The evolution of E-WOM intentions: A two time-lag interval approach after service failures	30
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau	30
How does the usage of robots in hotels affect employees’ turnover intention? A double-edged sword study	29
Moving Millennials out of the too hard basket: Exploring the challenges of attracting Millennial tourists to rural destinations	29
How social capital affects support intention: The mediating role of place identity	29
Does workplace friendship promote or hinder hotel employees’ work engagement? The role of role ambiguity	29
A multilayer network approach to tourism collaboration	29
The impact of psychological distance on tourists’ length of stay: Survival analysis	29
Camping, weather, and disasters: Extending the Construal Level Theory	28
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour	28
Where did all the visitor research go? A systematic review of application areas in national parks	28
Entrepreneurial orientation, learning, and store performance of restaurant: The role of knowledge-based dynamic capabilities	28
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT	28
Culinary knowledge sharing on social media: Case of the 2019 Malaysian World Pastry Champion Wei Loon Tan	28
A wasted invitation to innovate? Creativity and innovation in tourism crisis management: A QC&IM approach	28
Understanding tour guides’ service failure: Integrating a two-tier triadic business model with attribution theory	27
B&B accommodation entrepreneurship in rural China: How does embeddedness make a difference?	27
Night tourscape: Structural dimensions and experiential effects	27
Recovery of domestic tourism during the COVID-19 pandemic: An experimental comparison of interventions	27
Impact of prior knowledge and psychological distance on tourist imagination of a promoted tourism event	27
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience	26
Hotel employee perceived crisis shocks: Conceptual and scale development	26
A new dimension in the value of corporate social responsibility: Demotivating undesirable job habits during crisis	26
A study of value-relevance and reliability of intangible assets: What do we know from the restaurant industry?	26
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis	26
Nudging interactive cocreation behaviors in live-streaming travel commerce: The visualization of real-time danmaku	26
How does tour guide humor influence tourist citizenship behavior?	26
Cognition, metacognition and attitude to tourism destinations: The impact of emotional arousal and source credibility	25
The role of mobility apps in memorable tourism experiences of Korean tourists: Stress-coping theory perspective	25
Destination governance in times of crisis and the role of public-private partnerships in tourism recovery from Covid-19: The case of Macao	25
Experiences of tourists with intellectual disabilities: A phenomenological approach	25
Barriers to the effective exploitation of migrants' social and cultural capital in hospitality and tourism: A dual labour market perspective	25
Effects of motivation and emotion on experiential value and festival brand equity: The moderating effect of self-congruity	25
Does active transport create a win-win situation for environmental and human health? The moderating effect of leisure and tourism activity	25
Memorable dining experiences with five senses: Conceptualization and scale development	25
The relationship between ugly food value and consumers’ behavioral intentions: Application of the Theory of Reasoned Action	25
COVID-19 event strength, psychological safety, and avoidance coping behaviors for employees in the tourism industry	24
Millennials’ virtual reality experiences pre- and post-COVID-19	24
Unraveling the power of social media influencers: Qualitative insights into the role of Instagram influencers in the hospitality and tourism industry	24
Who are vulnerable in a tourism crisis? A tourism employment vulnerability analysis for the COVID-19 management	24
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective	24
Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic	24
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions	24
Short break drive holiday destination attractiveness during COVID-19 border closures	24
Interconnectedness between online review valence, brand, and restaurant performance	24
Unpacking millennial Chinese women's risk perceptions in outbound travel: An intersectional perspective	24
What a load of rubbish! The efficacy of theory of planned behaviour and norm activation model in predicting visitors’ binning behaviour in national parks	24
How do exhibitors develop exhibition attachment? Evidence from China	23
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment	23
Effect of empowering leadership on work engagement via psychological empowerment: Moderation of cultural orientation	23
COVID-19 and hospitality and tourism research: An integrative review	23
Feeling ready to volunteer after COVID-19? The role of psychological capital and mental health in predicting intention to continue doing volunteer tourism activities	23
Effect of perceived job risk on organizational conflict in tourism organizations: Examining the roles of employee responsible behavior and employee silence	23
The antecedents and consequences of the co-creation experience in virtual tourist communities: From the perspective of social capital in virtual space	23
Measuring online relationship avoidance in tourism research: Scale development and validation	23
Community eco-tourism in rural Peru: Resilience and adaptive capacities to the Covid-19 pandemic and climate change	23
Innovation capability and culture: How time-orientation shapes owner-managers’ perceptions	23
Cooperation in rural tourism routes: Evidence and insights	22
A multilevel investigation of the leadership factors on food safety promotive and prohibitive voices through food safety consciousness	22
Chinese pet owners traveling with pets: Motivation-based segmentation	22
Hedonic price analysis for high-end rural homestay room rates	22
The role of face (mien-tzu) in Chinese tourists’ destination choice and behaviors	22
Evaluating medical travelers’ satisfaction through online review analysis	22
Conducting an integrated perspective of academic networks and individual elements on tourism scholars’ innovation performance discovery	22
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	22
Does hotel customer satisfaction change during the COVID-19? A perspective from online reviews	22
Value co-creation and life satisfaction in home-based accommodations (HBOs)	22

Determinants of customer purchase intention toward online food delivery services: The moderating role of usage frequency	21
The impact of popularity cues on consumer effort for making experiential purchases: A study within the context of hospitality services	21
The relationship between motive and in-destination behaviour	21
Towards a just sustainability transition in tourism: A multispecies justice perspective	21
How does rural tourism experience affect green consumption in terms of memorable rural-based tourism experiences, connectedness to nature and environmental awareness?	21
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea	21
Linking workplace ostracism to turnover intention: A moderated mediation approach	21
The influence of smart tourism applications on perceived destination image and behavioral intention: The moderating role of information search behavior	21
Green intellectual capital and green competitive advantage in hotels: The role of environmental product innovation and green transformational leadership	21
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia	21
Lifestyle of health & sustainability: The hospitality sector's response to a new market segment	21
A dual-path model of work-family conflict and hospitality employees’ job and life satisfaction	20
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective	20
Tourists prefer competent appearance robot over warm one: The effect of busyness perception	20
Celebrity involvement and film tourist loyalty: Destination image and place attachment as mediators	20
Motivational approach to team service performance: Role of participative leadership and team-inclusive climate	20
Understanding wage differences across tourism-characteristic sectors: Insights from an extended input-output analysis	20
How does spatial distance to travel companions transform to temporal distance in travel purchase decisions?	20
Psychometric approaches to exploring the characteristics of smart hotel brand experiences: Scale development and validation	20
Travelers’ emotional experiences during the COVID-19 outbreak: The development of a conceptual model	20
The impact of perceived justice on behavioral intentions of Cantonese Yum Cha consumers: The mediation role of psychological contract violation	20
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception	20
Making the right stopover destination choice: The effect of assessment orientation on attitudinal stopover destination loyalty	20
How the hotel industry attracts Generation Z employees: An application of social capital theory	20
Negotiating the impacts of policy interventions among tourism organizations: Adaptation and sensemaking	19
Towards a community sensitivity index for tourism investment: A case study of regional Australia	19
Book Review	19
Power, self-presentation and volunteer intention: Altruistic versus egoistic appeals in volunteer recruitment message	19
Exploring halal tourism-related factors that mitigate employees’ job pursuit intention in halal hotels: The moderating roles of age and gender	19
Book review	19
Editorial Board	19
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory	19
Hospitality art: A research note on the main factors affecting attractiveness of visual art in Airbnb settings	19
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry	19
Exploring temporal and spatial structure of tourism market through a big data approach: Whether geographic distance still matters?	19
“I am who I am:” individual imprints and identity performance outcomes	19
Book Review	18
Othering or authenticity?: Voluntourism and cultural exchange in Peru and Fiji	18
Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-19	18
Book Review	18
Book Review	18
An empirical test of alternative models: A comparison between casual and fine dining restaurants	18
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention	18