Journal of Hospitality and Tourism Management

Article	Citations
Book Review	255
Book Review	234
Book Review	137
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels	137
Narration in dark tourism: Mediating and moderating effects in tourists’ responses to AI versus human voices	125
How figurative language affects officer live streaming effectiveness: A benign violation perspective	108
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour	94
How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues	93
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences	92
What resonates most? An investigation on the factors of customer satisfaction in senior living communities	91
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility	90
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement	84
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures	84
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT	83
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions	79
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions	78
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price	78
Post-pandemic outbound travel intentions and preparations of Chinese residents: The effects of media coverage and risk perception	76
How do intergenerational interactions change in the travel context? Insights from Chinese adult children	75
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles	74
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations	74
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism	71
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe	71
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective	71
Editorial Board	68

Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry	67
Editorial Board	67
Technostress and hotel guests: A mere hurdle or a major friction point?	65
Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-19	65
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory	64
Book Review	63
Indirect evidence of travel therapy for anxiety and depression: A network meta-analysis	63
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji	63
Book Review	63
Book Review	62
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era	62
Measuring online relationship avoidance in tourism research: Scale development and validation	61
Evolving patterns of hotel agglomeration: Economic cycles and technological influence	61
Melodic journeys: How place distinctiveness perception of destination songs inspires information-seeking behavior	60
Why does tourist risk perception differ from actual risk? A social construction theory perspective	59
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework	59
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda	56
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention	56
Solving the mystery of storytelling in destination marketing: A systematic review	55
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment	55
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation	55
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement	54
Cooperation in rural tourism routes: Evidence and insights	54
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	53
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences	51
Editorial: Special issue on CAUTHE 2022 conference	51
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan	51
Developing the ambidextrous organization. The role of intellectual capital in building ambidexterity: An exploratory study in the haute cuisine sector	50
A systematic mapping study on Tourist-Tourist interactions	50
Tourist safety management: The role of risk reminders in highly aggregated environments	49
The emotional mechanism of host-guest interaction impact tourist value co-creation behaviors: A perspective from affective events theory	47
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective	45
Book Review	45
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings	45
Editorial Board	45
Identifying social value in tourism: The role of sociocultural indicators	44
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach	44
A healing journey with animals	43
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers	42
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites	42
Embodied interaction and cultural Involvement: How familiarity and challenge shape tourism rituals	42
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism	42
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism	42
Unpacking the social fabric of creative souvenirs: Understanding value perception among Chinese youth	42
Not just a game: Understanding eco-gamification in sustainable destination development	42
Book Review	41
Embodied meaning-making: Exploring meaning in life through mountain hikers' embodiment	41
Framing effect of optional pricing on ticket purchasing intention in low-cost carriers	40
Volunteer tourism: The future of baby boomer tourists in a post pandemic world	40
Editorial Board	40

Visual rightness: Unveiling the impact of visual aesthetics on destination marketing effectiveness in travel vlogs with machine learning	39
Toward trauma-informed customer experience design in tourism and hospitality	39
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model	39
The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment	39
A systematic literature review on the application of normative feedback intervention to promote pro-environmental behavior: Implications for the tourism and hospitality sectors	39
Jellyfish risk communications: The effect on risk perception, travel intentions and behaviour, and beach tourism destinations	38
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature	37
Wildlife charisma and pro-environmental behaviour：A perspective from self-transcendent emotions theory	37
Sustainable tourism awareness in Thai Gen Z tourists: Roles and themes associated with scientific literacy and sociological and critical thinking skills	37
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis	37
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?	37
Editorial Board	37
Book Review	36
West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events	35
Do nonalignable attributes count to tourists? The effect of crowding on attributes alignability preference	35
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership	34
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history	34
From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions	34
Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum	34
Cultural similarity and guest-host interaction for virtual tourism	34
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-19	33
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view	33
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence	32
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries	32
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia	32
The more the better? Strategizing visual elements in social media marketing	32
Editorial Board	32
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions	32
Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals	31
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective	31
Informal learning research in hospitality and tourism: A systematic literature review	31
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs	31
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context	31
Cultivating adaptability and competency through enhancing hotel employability skills and language communication abilities	31
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic	31
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis	30
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions	30
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal	30
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model	30
Space tourism: Do age and gender make a difference in risk perception?	30
Danmaku's effects on viewing experience and destination food image in food-themed documentaries	30
Book Review	30
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts	29
Travel therapy for vulnerable populations with health conditions: A competence-environmental press model framework illustrated with dementia	29
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement	29
Welcome to stay-at-home travel and virtual attention restoration	29
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment	28
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution	28
Book Review	28
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy	28
Exploring professional identity formation in hospitality: A managerial perspective	28
Tēnā koutou, tēnā koutou, tēnā koutou katoa	28
Cooking up food memories: A taste of intangible cultural heritage	28
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing	27
Rural tourism in China: ‘Root-seeking’ and construction of national identity	27
Memory-based knowledge management in tourism firms	27
When should destinations bet on the underdog? Matching narrative style with destination type and tourist personality in destination advertising	27
Hotel employee perceived crisis shocks: Conceptual and scale development	26
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau	26
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model	26
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction	26
From holocene to anthropocene: A spacetime perspective on the ontology, epistemology, and methodology of space tourism	26
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis	26
The “original face”: Visitors’ experience in Buddhist pilgrimage tourism through the lens of Zen thought	26
Strategic responses of tourism companies to institutional pressures in smart servitization	26
A model of luxury lodge experience quality	26
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora	26
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience	25
Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism	25
Exploring the impact of visual aesthetic elements in films on audiences’ attitudes towards travel to a destination: An aesthetic research framework	25
Quantitative content analysis of codes of conduct for ecotourism in Japan	25
Tourist's engagement in eco-tourism: A review and research agenda	25
An empirical test of alternative models: A comparison between casual and fine dining restaurants	25
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception	24
Escapism as a driver of workcation: The roles of psychological ownership and motivation	24
Editorial Board	24
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea	23
“I am who I am:” individual imprints and identity performance outcomes	23
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility	23
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda	23

Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives	23
Exploring omnivores and univores in art museums	23
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia	23
Understanding wage differences across tourism-characteristic sectors: Insights from an extended input-output analysis	23
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective	23
Tourists’ transformation through perceived placeness in urban creative tourism: A means-end chain perspective	23
Daily deal distribution and local destination characteristics: Data-driven analysis of upmarket Italian hotel online sales practices	22
Non-collaborative behaviour of accommodation businesses in the associational tourism economy	22
Why do freelance tour guides still stay after the attack of COVID-19：A path-dependent perspective	22
Development and validation of an aesthetic capital scale for hospitality industry front-line employees	22
Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences	22
Book Review	22
Gender-leisure nexus through a social justice lens: The voice of women from Iran	22
How cultural differences affect outbound tourism demand?	22
Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective	22
Impact of pro-poor ethnic tourism on achieving sustainable development goals	21
Happiness experiences during older adults’ recreational sojourns: A fsQCA configuration analysis	21
Why AI robot chefs backfire: Consumer responses to robot-themed appeals	21
Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions	21
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests	21
A systematic review of employee voice literature in hospitality	21
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity	21
Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context	21
Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective	21
Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work	21
Night tourscape in streets: Scale development and validation	21
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development	21