Journal of Hospitality and Tourism Management

Article	Citations
Book Review	258
Book Review	238
Book Review	142
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels	137
Narration in dark tourism: Mediating and moderating effects in tourists’ responses to AI versus human voices	128
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour	113
What resonates most? An investigation on the factors of customer satisfaction in senior living communities	95
How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues	95
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility	94
How do intergenerational interactions change in the travel context? Insights from Chinese adult children	93
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures	93
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations	89
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions	87
Post-pandemic outbound travel intentions and preparations of Chinese residents: The effects of media coverage and risk perception	85
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism	81
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price	81
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles	79
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions	79
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe	77
How figurative language affects officer live streaming effectiveness: A benign violation perspective	75
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences	75
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement	74
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective	74
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT	72
Editorial Board	71

Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-19	69
Editorial Board	69
Book Review	68
Book Review	67
Book Review	67
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era	66
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment	66
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention	65
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement	65
Technostress and hotel guests: A mere hurdle or a major friction point?	64
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji	63
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation	63
Evolving patterns of hotel agglomeration: Economic cycles and technological influence	63
Indirect evidence of travel therapy for anxiety and depression: A network meta-analysis	61
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan	61
Cooperation in rural tourism routes: Evidence and insights	61
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry	57
Melodic journeys: How place distinctiveness perception of destination songs inspires information-seeking behavior	56
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda	56
Solving the mystery of storytelling in destination marketing: A systematic review	56
Why does tourist risk perception differ from actual risk? A social construction theory perspective	56
Measuring online relationship avoidance in tourism research: Scale development and validation	56
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	55
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework	54
Tourist safety management: The role of risk reminders in highly aggregated environments	53
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory	53
The emotional mechanism of host-guest interaction impact tourist value co-creation behaviors: A perspective from affective events theory	51
Editorial: Special issue on CAUTHE 2022 conference	51
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers	51
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings	50
Editorial Board	49
Book Review	47
A systematic mapping study on Tourist-Tourist interactions	46
Developing the ambidextrous organization. The role of intellectual capital in building ambidexterity: An exploratory study in the haute cuisine sector	46
A healing journey with animals	46
Embodied interaction and cultural Involvement: How familiarity and challenge shape tourism rituals	45
Not just a game: Understanding eco-gamification in sustainable destination development	45
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective	44
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences	44
Identifying social value in tourism: The role of sociocultural indicators	44
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach	44
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites	43
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism	43
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism	43
Volunteer tourism: The future of baby boomer tourists in a post pandemic world	42
Book Review	42
Framing effect of optional pricing on ticket purchasing intention in low-cost carriers	42
Editorial Board	42
Visual rightness: Unveiling the impact of visual aesthetics on destination marketing effectiveness in travel vlogs with machine learning	42
A systematic literature review on the application of normative feedback intervention to promote pro-environmental behavior: Implications for the tourism and hospitality sectors	41

Jellyfish risk communications: The effect on risk perception, travel intentions and behaviour, and beach tourism destinations	41
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model	40
Editorial Board	40
Embodied meaning-making: Exploring meaning in life through mountain hikers' embodiment	40
Wildlife charisma and pro-environmental behaviour：A perspective from self-transcendent emotions theory	40
Fictional or cloned? Effects of virtual influencers’ identity origin in tourism endorsement	39
Unpacking the social fabric of creative souvenirs: Understanding value perception among Chinese youth	39
Toward trauma-informed customer experience design in tourism and hospitality	38
The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment	38
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis	38
We are not sardines! How perceived crowding triggers destination boycott through moral outrage, moderated by consumer affinity and proximity on affiliation motivation	38
Book Review	37
Sustainable tourism awareness in Thai Gen Z tourists: Roles and themes associated with scientific literacy and sociological and critical thinking skills	37
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?	37
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature	37
West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events	36
Do nonalignable attributes count to tourists? The effect of crowding on attributes alignability preference	36
Cultural similarity and guest-host interaction for virtual tourism	35
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia	34
Informal learning research in hospitality and tourism: A systematic literature review	34
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries	34
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective	34
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership	34
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-19	34
Editorial Board	34
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence	33
Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals	33
“Speaking” based on the “goal”: The interactive effect of AI tour guide language types and tourism goal specificity on tourists’ intention to follow recommendations	33
Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum	32
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context	32
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs	32
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic	31
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history	31
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions	31
Space tourism: Do age and gender make a difference in risk perception?	31
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view	31
The more the better? Strategizing visual elements in social media marketing	31
Danmaku's effects on viewing experience and destination food image in food-themed documentaries	31
Book Review	31
From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions	31
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts	31
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment	30
Cultivating adaptability and competency through enhancing hotel employability skills and language communication abilities	30
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis	30
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions	30
Travel therapy for vulnerable populations with health conditions: A competence-environmental press model framework illustrated with dementia	30
Exploring professional identity formation in hospitality: A managerial perspective	30
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy	30
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal	29
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution	29
Cooking up food memories: A taste of intangible cultural heritage	29
Welcome to stay-at-home travel and virtual attention restoration	29
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model	29
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement	29
Book Review	28
Memory-based knowledge management in tourism firms	28
Destination crisis and economic ripple effects in platform-mediated tourism markets	28
Tēnā koutou, tēnā koutou, tēnā koutou katoa	28
Hotel employee perceived crisis shocks: Conceptual and scale development	27
The “original face”: Visitors’ experience in Buddhist pilgrimage tourism through the lens of Zen thought	27
When should destinations bet on the underdog? Matching narrative style with destination type and tourist personality in destination advertising	27
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau	27
Tourist's engagement in eco-tourism: A review and research agenda	27
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora	27
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis	27
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model	27
A model of luxury lodge experience quality	27
Exploring the impact of visual aesthetic elements in films on audiences’ attitudes towards travel to a destination: An aesthetic research framework	26
From holocene to anthropocene: A spacetime perspective on the ontology, epistemology, and methodology of space tourism	26
Quantitative content analysis of codes of conduct for ecotourism in Japan	26
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction	25
Rural tourism in China: ‘Root-seeking’ and construction of national identity	25
Editorial Board	25
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing	25
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception	25
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience	25
Understanding leader loneliness in hotels: A double-edged psychological experience	25
Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism	25
An empirical test of alternative models: A comparison between casual and fine dining restaurants	25
Strategic responses of tourism companies to institutional pressures in smart servitization	25

Tourists’ transformation through perceived placeness in urban creative tourism: A means-end chain perspective	24
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective	24
“I am who I am:” individual imprints and identity performance outcomes	24
Escapism as a driver of workcation: The roles of psychological ownership and motivation	24
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility	24
Exploring omnivores and univores in art museums	23
Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective	23
Does festival memory stay the same? Investigating memory distortion through reappraisal	23
Understanding wage differences across tourism-characteristic sectors: Insights from an extended input-output analysis	23
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia	23
Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives	23
Responsible generative AI in tourism: Conceptualization, measurement, and validation	23
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea	23
Book Review	22
Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences	22
Gender-leisure nexus through a social justice lens: The voice of women from Iran	22
Daily deal distribution and local destination characteristics: Data-driven analysis of upmarket Italian hotel online sales practices	22
Non-collaborative behaviour of accommodation businesses in the associational tourism economy	22
Why do freelance tour guides still stay after the attack of COVID-19：A path-dependent perspective	22
Development and validation of an aesthetic capital scale for hospitality industry front-line employees	22
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda	22
Impact of pro-poor ethnic tourism on achieving sustainable development goals	21
Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions	21
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests	21
The role of curiosity in travellers’ transformation	21
Night tourscape in streets: Scale development and validation	21
Why AI robot chefs backfire: Consumer responses to robot-themed appeals	21
How cultural differences affect outbound tourism demand?	21
Happiness experiences during older adults’ recreational sojourns: A fsQCA configuration analysis	21
Fading nostalgia, enduring identity: A dual motivational pathway for cultural heritage preservation and revitalization	21
A systematic review of employee voice literature in hospitality	21
Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work	20
The influencing mechanism of moral gaze in rural tourism on pro-environmental behavior	20
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity	20
Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context	20
Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective	20
Effects of the guest experience, well-being, and eWOM intention for resort hotels: A positive psychology perspective	20
Interdependent struggles of cultural heritage generativity	20
The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting	20
Unpacking small tourism enterprises’ role in community social responsibility: The dual pathways of community embeddedness	20
Book review	19
Stop unsafe behaviors at Internet celebrity spots: Matching strategies of warning message appeals and background colors in tourism safety communication	19
Book review	19
Facial emotional expressions and real-time viewership in cycling travel live streaming: A mixed-methods approach	19
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development	19
How does the metaverse travel experience influence virtual and actual travel behaviors? Focusing on the role of telepresence and avatar identification	19
Book Review	19
Hospitality workers' awareness and training about the risks of online crime and the occurrence of cyberattacks	19
Disengagement demystified: Unveiling the appraisal processes of frontline hospitality employee withdrawal behaviors	19
Editorial Board	19
Role of country image, subjective knowledge, and destination trust on travel attitude and intention during a pandemic	19
Role of mobile application attributes in building job meaningfulness among food delivery employees	19
Collaborative governance for rural tourism in a centralized state: a tale of two villages in China	19
Corrigendum to “Understanding nighttime tourism, manuel Garcia-Ruiz & Jordi Nofre (Eds.), Edward Elgar publishing (2024), ISBN: 978 1 03532 273 2” [Journal of Hospitality and Tourism Management 20	19
The theoretical development and research methodology in green hotels research: A systematic literature review	18
Chinese senior travelers encounter with smart tourism: why are they falling into the travel digital divide?	18
Leveraging IPA gap scores to predict intent to travel	18
Effects of risk messages on tourists’ travel intention: Does distance matter?	18
Do virtual tours really enhance customer satisfaction with physical experiences? A quasi-experimental study on Airbnb	18
COVID-19-induced negative emotions and the impacts on personal values and travel behaviors: A threat appraisal perspective	18
Tourism and COVID-19: An economy-wide assessment	18
Conspicuous vs. non-conspicuous travel Posts: How expression styles trigger identity threat, authenticity, and dual envy on social media	18
Enhancing pro-environmental behaviors in tourism: Communication strategies rooted in elaboration factors	17
Book Review	17
Tourism employee ambidexterity: The roles of servant leadership, job crafting, and perspective taking	17
Tourism visual deception in “check-in tourism”: Value co-creation and co-destruction perspectives	17
RETRACTED: Revisiting residents’ support through collective rationality: The role of relational embeddedness	17
How to enhance the resilience of domestic tourism?	17
Using colour in photographs to tell the past of cultural heritage sites and attract tourists to future visits: The mediating effect of emotional response	17
How to encourage food waste reduction in kitchen brigades: The underlying role of ‘green’ transformational leadership and employees' self-efficacy	17
Corrigendum to “How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China”| [Journal of hospitality and Tourism Management 50 (	17
Optimal order: The influence of tourist-generated content message-sidedness orders on tourist travel intentions	17
Original or discounted amount? The mechanism of impact of group-buying bill amount display and peer presence on consumer repurchase intention in restaurants	17
A study on hotel employees’ perceptions of the fourth industrial technology	17
Understanding tourists’ consumption emotions in street food experiences	16
Building resilience and sustainable HRM in the visitor economy: An uneasy relationship	16
Book Review	16
Virtual vs. human streamers: Unlocking effective recovery strategies in livestreaming e-commerce	16
Book Review	16
Book Review	16
The action logic and interpretation framework of residents’ resistance in rural tourism development	16
The RIGHTmost digit: How Airbnb hosts use price endings to influence bookings	16
Influence of livestreamers' intimate self-disclosure on tourist responses: The lens of parasocial interaction theory	16
Editorial Board	16
Professionalization of resort hotel managers: a realistic prospect?	16
Factors influencing business recovery from compound disasters: Evidence from Australian micro and small tourism businesses	16
Sustainable entrepreneurship in tourism: The interaction between tourism enterprise and community	16
The effect of real-time crowding information on tourists’ procrastination of planned travel schedule	16
Development of employee silence scale in travel agencies	16
Impact of supervisor identity on hospitality employees’ work intentions: Rethinking of social dominance and intersectionality theory	16
Green marketing or demarketing? Temporal perspectives on tourists’ pro-environmental behavior	16
Influential factors toward the quality of dining services at continuing care retirement communities: Manager's perspective	15
How guest profile and tourist segment explain acceptance of economic-based water-saving measures. A mediterranean destination case study	15
Reducing portion size misperception and food waste in restaurants through contrast-based menu communication	15
Tourism as narrative therapy: Unpacking the emotional and identity mechanisms of affective recovery	15