Journal of Hospitality and Tourism Management

Article	Citations
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism	842216242
Effects of rural revitalization on rural tourism	171
Effects of COVID-19 on preferences for private dining facilities in restaurants	151
A systematic literature review of the theory of planned behavior in tourism, leisure and hospitality management research	140
Merging the norm activation model and the theory of planned behavior in the context of drone food delivery services: Does the level of product knowledge really matter?	138
Unlocking the customer engagement-brand loyalty relationship in tourism social media: The roles of brand attachment and customer trust	136
Rural tourism: A systematic literature review on definitions and challenges	127
Effects of epidemic disease outbreaks on financial performance of restaurants: Event study method approach	126
Does causality between geopolitical risk, tourism and economic growth matter? Evidence from Turkey	122
Factors influencing the adoption postponement of mobile payment services in the hospitality sector during a pandemic	103
Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic	100
Can sustainable restaurant practices enhance customer loyalty? The roles of value theory and environmental concerns	99
Effects of professional identity on turnover intention in China's hotel employees: The mediating role of employee engagement and job satisfaction	98
The effect of leader competencies on knowledge sharing and job performance: Social capital theory	97
The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to consecutive disasters	86
Understanding motivated consumer innovativeness in the context of a robotic restaurant: The moderating role of product knowledge	83
Spatial network structure of the tourism economy in urban agglomeration: A social network analysis	82
The influence of smart tourism applications on perceived destination image and behavioral intention: The moderating role of information search behavior	82
Career adaptability and employee turnover intentions: The role of perceived career opportunities and orientation to happiness in the hospitality industry	81
Sleeping in a stranger's home: A trust formation model for Airbnb	80
Mapping stakeholders’ roles in governing sustainable tourism destinations	79
Understanding the link between CSR and employee green behaviour	79
Transcending the COVID-19 crisis: Business resilience and innovation of the restaurant industry in China	78
Are we in right path for mediation analysis? Reviewing the literature and proposing robust guidelines	78
How to predict explicit recommendations in online reviews using text mining and sentiment analysis	77

The determinants of consumers’ intention of purchasing green hotel accommodation: Extending the theory of planned behaviour	77
A review on tourism destination competitiveness	76
Greening the workforce to achieve environmental performance in hotel industry: A serial mediation model	76
Understanding the influence of the perceived risk of the coronavirus disease (COVID-19) on the post-traumatic stress disorder and revisit intention of hotel guests	75
Corporate social responsibility (CSR) as a customer satisfaction and retention strategy in the chain restaurant sector	74
The effect of corporate social responsibility on hotel employee safety behavior during COVID-19: The moderation of belief restoration and negative emotions	70
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	70
Social presence, telepresence and customers’ intention to purchase online peer-to-peer accommodation: A mediating model	70
Entrepreneurs in rural tourism: Do lifestyle motivations contribute to management practices that enhance sustainable entrepreneurial ecosystems?	69
Effect of CSR participation on employee sense of purpose and experienced meaningfulness: A self-determination theory perspective	69
Food experience, place attachment, destination image and the role of food-related personality traits	69
VR the world: Experimenting with emotion and presence for tourism marketing	69
A bibliometric overview of the Journal of Hospitality and Tourism Management: Research contributions and influence	65
Recovery of domestic tourism during the COVID-19 pandemic: An experimental comparison of interventions	62
Destination loyalty as explained through self-congruity, emotional solidarity, and travel satisfaction	59
The role of virtual reality on information sharing and seeking behaviors	57
How COVID-19 case fatality rates have shaped perceptions and travel intention?	56
COVID-19 and hospitality and tourism research: An integrative review	56
The dynamic effects of globalization process in analysing N-shaped tourism led growth hypothesis	54
Tourism innovation through relationship marketing and value co-creation: A study on peer-to-peer online platforms for sharing accommodation	53
Tourism competitiveness and tourism sector performance: Empirical insights from new data	53
COVID-19 event strength, psychological safety, and avoidance coping behaviors for employees in the tourism industry	53
Using SARIMA–CNN–LSTM approach to forecast daily tourism demand	52
The effect of resident-tourist value co-creation on residents’ well-being	51
Community eco-tourism in rural Peru: Resilience and adaptive capacities to the Covid-19 pandemic and climate change	51
Senior tourists’ self-determined motivations, tour preferences, memorable experiences and subjective well-being: An integrative hierarchical model	50
Clean safety message framing as survival strategies for small independent restaurants during the COVID-19 pandemic	49
Mediation effects of job satisfaction and work engagement on the relationship between organisational embeddedness and affective commitment among frontline employees of star–rated hotels in Accra	49
Examining food festival attendees’ existential authenticity and experiential value on affective factors and loyalty: An application of stimulus-organism-response paradigm	48
Sustainable intelligence, destination social responsibility, and pro-environmental behaviour of visitors: Evidence from an eco-tourism site	47
Impact of VR on impulsive desire for a destination	46
Understanding the role of atmospheric cues of travel apps: A synthesis between media richness and stimulus–organism–response theory	46
Effects of online reviews, trust, and picture-superiority on intention to purchase restaurant services	45
Destination risk perception, image and satisfaction: The moderating effects of public opinion climate of risk	44
Revisiting residents’ support for tourism development: The role of tolerance	44
The influence of consumer anthropomorphism on attitudes towards artificial intelligence trip advisors	44
Face consciousness, personal norms, and environmentally responsible behavior of Chinese tourists: Evidence from a lake tourism site	43
Conceptualising co-created transformative tourism experiences: A systematic narrative review	43
Financial recovery strategies for restaurants during COVID-19: Evidence from the US restaurant industry	43
Relax from job, Don't feel stress! The detrimental effects of job stress and buffering effects of coworker trust on burnout and turnover intention	42
Assessing the moderating roles of brand equity, intellectual capital and social capital in Chinese luxury hotels	41
Role of user-generated photos in online hotel reviews: An analytical approach	40
What mitigate and exacerbate the influences of customer incivility on frontline employee extra-role behaviour?	40
Tourists, local food and the intention-behaviour gap	40
The (de)motivation factors in choosing Airbnb amongst Vietnamese consumers	39
Understanding the contribution of stakeholder collaboration towards regional destination branding: A systematic narrative literature review	39
Role of generativity on tourists’ experience expectation, motivation and visit intention in museums	39
How does a menu's information about local food affect restaurant selection? The roles of corporate social responsibility, transparency, and trust	38
Building business resilience to external shocks: Conceptualising the role of social networks to small tourism & hospitality businesses	38
Distinctive roles of tourist eudaimonic and hedonic experiences on satisfaction and place attachment: Combined use of SEM and necessary condition analysis	38

How does a global coffeehouse chain operate strategically in a traditional tea-drinking country? The influence of brand authenticity and self-enhancement	38
Chatbot usage in restaurant takeout orders: A comparison study of three ordering methods	38
Conflicting halal attributes at halal restaurants and consumers’ responses: The moderating role of religiosity	38
An examination of satisfaction on word of mouth regarding Portuguese foods in Macau: Applying the concept of integrated satisfaction	37
What a load of rubbish! The efficacy of theory of planned behaviour and norm activation model in predicting visitors’ binning behaviour in national parks	37
Couchsurfing involvement in non-profit peer-to-peer accommodations and its impact on destination image, familiarity, and behavioral intentions	37
Exploring the impact of background music on customers’ perceptions of ethnic restaurants: The moderating role of dining companions	37
Why do Airbnb hosts discriminate? Examining the sources and manifestations of discrimination in host practice	36
Workplace spirituality as panacea for waning well-being during the pandemic crisis: A SDT perspective	36
Memorable tourist experiences versus ordinary tourist experiences analysed through user-generated content	36
The influence of perceived risk and intervention on international tourists’ behavior during the Hong Kong protest: Application of an extended model of goal-directed behavior	36
Millennials’ virtual reality experiences pre- and post-COVID-19	35
Thai street food in the fast growing global food tourism industry: Preference and behaviors of food tourists	35
Attitudinal and behavioral outcomes of work-life balance among hotel employees: The mediating role of psychological contract breach	34
What is holding customers back? Assessing the moderating roles of personal and social norms on CSR’S routes to Airbnb repurchase intention in the COVID-19 era	34
How resident perception of economic crisis influences their perception of tourism	34
The impact of cultural values on the acceptance of hotel technology adoption from the perspective of hotel employees	34
An investigation of the diners’ brand love in the value co-creation process	33
Discovering differences in the relationship among social entrepreneurial orientation, extensions to market orientation and value co-creation – The moderating role of social entrepreneurial self-effica	33
How pandemic severity moderates digital food ordering risks during COVID-19: An application of prospect theory and risk perception framework	33
Marketing mix factors and a business development model for street food tourism	33
Polychronicity, work engagement, and turnover intention: The moderating role of perceived organizational support in the hotel industry	33
Entrepreneurial ecosystems in smart cities for tourism development: From stakeholder perceptions to regional tourism policy implications	32
What makes guests trust Airbnb? Consumer trust formation and its impact on continuance intention in the sharing economy	32
Impact of the COVID-19 outbreak on tourists’ real-time on-site emotional experience in reopened tourism destinations	31
The critical criteria for innovation entrepreneurship of restaurants: Considering the interrelationship effect of human capital and competitive strategy a case study in Taiwan	31
Asymmetric effects of geopolitical risks on Turkey's tourist arrivals	31
Does the collectivism/individualism cultural orientation determine the effect of customer inspiration on customer citizenship behaviors?	31
Can tour leader likability enhance tourist value co-creation behaviors? The role of attachment	31
A JD-R perspective for enhancing engagement through empowerment: A study on Indian hotel industry	31
Destination governance in times of crisis and the role of public-private partnerships in tourism recovery from Covid-19: The case of Macao	31
A qualitative comparative analysis of tourism and gender equality in emerging economies	30
How does travel link to life satisfaction for senior tourists?	30
Linking workplace ostracism to turnover intention: A moderated mediation approach	30
Examining residents’ cultural intelligence, place image and foreign tourist attractiveness: A mediated-moderation model of support for tourism development in Cappadocia (Turkey)	30
Archetypes of locals in destinations victim of overtourism	30
Workplace mistreatment in the hospitality and tourism industry: A systematic literature review and future research suggestions	30
A systems approach to examining the drivers and barriers of renewable energy technology adoption in the hotel sector in Queensland, Australia	30
Linking frontline hotel employees’ job crafting to service recovery performance: The roles of harmonious passion, promotion focus, hotel work experience, and gender	29
The antecedents and consequences of memorable brand experience: Human baristas versus robot baristas	29
How does rural tourism experience affect green consumption in terms of memorable rural-based tourism experiences, connectedness to nature and environmental awareness?	29
The power of engagement: Understanding active social media engagement and the impact on sales in the hospitality industry	29
Does perceived corporate social responsibility motivate hotel employees to voice? The role of felt obligation and positive emotions	29
The empowerment of local tourism stakeholders and their perceived environmental effects for participation in sustainable development of tourism	29
From good feelings to good behavior: Exploring the impacts of positive emotions on tourist environmentally responsible behavior	29
Polychronicity at work: Work engagement as a mediator of the relationships between job outcomes	29
Does organizational inducement foster work engagement in hospitality industry? Perspectives from a moderated mediation model	29
A systematic review of the sex trafficking-related literature: Lessons for tourism and hospitality research	29
Identifying the critical factors for sustainable marketing in the catering: The influence of big data applications, marketing innovation, and technology acceptance model factors	28
Forecasting hotel room prices in selected GCC cities using deep learning	28
Can ethical leadership inspire employee loyalty in hotels in China? -From the perspective of the social exchange theory	28
The evolution of religious tourism: Concept, segmentation and development of new identities	28
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view	28
Tour member fit and tour member–leader fit on group package tours: Influences on tourists’ positive emotions, rapport, and satisfaction	28
A holistic aesthetic experience model: Creating a harmonious dining environment to increase customers' perceived pleasure	28
COVID-19-related government interventions and travel and leisure stock	28
What influences tourist behaviors during and after the COVID-19 pandemic? Focusing on theories of risk, coping, and resilience	27
Being rational and emotional: An integrated model of residents’ support of ethnic tourism development	27
COVID-19 and mobility in tourism cities: A statistical change-point detection approach	27
Drivers of Airbnb prices according to property/room type, season and location: A regression approach	27
Perceived risks and restaurant visit intentions in China: Do online customer reviews matter?	27
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement	27
Engaging in emotional labour when facing customer mistreatment in hospitality	26
Serious games as interpretive tools in complex natural tourist attractions	26
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model	26
Does workplace friendship promote or hinder hotel employees’ work engagement? The role of role ambiguity	26
Using customer knowledge for service innovation in travel agency industry	26
‘Climate crisis’ and ‘bushfire disaster’: Implications for tourism from the involvement of social media in the 2019–2020 Australian bushfires	25
A bite of nostalgia: The influence of nostalgia in consumers’ loyalty intentions at traditional restaurants	25
How does national image affect tourists’ civilized tourism behavior? The mediating role of psychological ownership	25
Do professional hosts matter? Evidence from multi-listing and full-time hosts in Airbnb	25
Work engagement and job burnout? Roles of regulatory foci, supervisors’ organizational embodiment and psychological ownership	25
The impact of transformational leadership and commitment to change on restaurant employees’ quality of work life during a crisis	25
Service robots in full- and limited-service restaurants: Extending technology acceptance model	25
A culture-oriented model of consumers’ hedonic experiences in luxury hotels	24
Integration of different perspectives of culinary brand equity	24
Travel selfies on social networks, narcissism and the “attraction-shading effect”	24
The intellectual structure of corporate social responsibility research in tourism and hospitality: A citation/co-citation analysis	24
The relationship between ugly food value and consumers’ behavioral intentions: Application of the Theory of Reasoned Action	24
The influence of tourists’ perceived value and demographic characteristics on the homestay industry: A study based on social stratification theory	24

Changing the industrial structure of tourism to achieve a low-carbon economy in China: An industrial linkage perspective	24
Perceived host-guest sociability similarity and participants’ satisfaction: Perspectives of airbnb guests and hosts	23
Welcome to stay-at-home travel and virtual attention restoration	23
Workplace ostracism, Syrian migrant workers’ counterproductive work behaviors, and acculturation: Evidence from Turkey	23
Employee-fit and turnover intentions: The role of job engagement and psychological contract violation in the hospitality industry	23
Value co-creation behaviors and hotel loyalty program member satisfaction based on engagement and involvement: Moderating effect of company support	23
Factors determining employee career success in the Chinese hotel industry: A perspective of Job-Demand Resources theory	23
Nudging interactive cocreation behaviors in live-streaming travel commerce: The visualization of real-time danmaku	23
Promoting resident-tourist interaction quality when residents are expected to be hospitable hosts at destinations	23
Chinese seniors holidaying, elderly care, rural tourism and rural poverty alleviation programmes	23
Can tourism information flow enhance regional tourism economic linkages?	22
The influence of eliciting awe on pro-environmental behavior of tourist in religious tourism	22
Promoting built-for-disaster-purpose mobile applications: An interdisciplinary literature review to increase their penetration rate among tourists	22
COVID-19-induced negative emotions and the impacts on personal values and travel behaviors: A threat appraisal perspective	22
The environment and perceptions of wine consumers regarding quality, risk and value: Reputations of regional wines and restaurants	22
Organization-related determinants of employees’ CSR motive attributions and affective commitment in hospitality companies	21
Managers' leadership, compensation and benefits, and departments’ performance: Evidence from upscale hotels in Australia	21
A wasted invitation to innovate? Creativity and innovation in tourism crisis management: A QC&IM approach	21
Workplace ostracism: Impact on social capital, organizational trust, and service recovery performance	21
Cultural worldview and cultural experience in natural tourism sites	21
Qualitative analysis of residents’ generativity motivation and behaviour in heritage tourism	21
Big data in action: An overview of big data studies in tourism and hospitality literature	21
Hotel frontline service employees’ creativity and customer-oriented boundary-spanning behaviors: The effects of role stress and proactive personality	21
Does hotel customer satisfaction change during the COVID-19? A perspective from online reviews	21
Innovation capability and pioneering orientation in Peru’s cultural heritage tourism destinations: Conflicting environmental effects	20
Effects of customer incivility on turnover intention in China’s hotel employees: A chain mediating model	20
Variety-seeking motivations and customer behaviors for new restaurants: An empirical comparison among full-service, quick-casual, and quick-service restaurants	20
Linking personal growth initiative and organizational identification to employee engagement: Testing the mediating- moderating effects in Indian hotel industry	20
The mechanism influencing the residents’ support of the government policy for accelerating tourism recovery under COVID-19	20
Home chef meal kits: Product attributes, perceived value and repurchasing intentions the moderating effects of household configuration	20
Become an environmentally responsible customer by choosing low-carbon footprint products at restaurants: Integrating the elaboration likelihood model (ELM) and the theory of planned behavior (TPB)	20
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework	20
The influence of tour guides’ service quality on tourists' tour guide stigma judgment: An asian perspective	20
Anthropomorphism in hospitality and tourism: A systematic review and agenda for future research	20
Open kitchens: Customers' influence on chefs' working practices	20
How social capital affects support intention: The mediating role of place identity	20
Does hosting on Airbnb offer hosts vacation-like benefits? Proposing a reconceptualization of peer-to-peer accommodation	20
Examining when and how perceived sustainability-related climate influences pro-environmental behaviors of tourism destination residents in China	19
The contribution of small accommodation enterprises to sustainable solid waste management	19
Use of service robots in an event setting: Understanding the role of social presence, eeriness, and identity threat	19
Job search behavior explained through perceived tolerance for workplace incivility, cynicism and income level: A moderated mediation model	19
Limited time or limited quantity? The impact of other consumer existence and perceived competition on the scarcity messaging - Purchase intention relation	19
3D printed food attributes and their roles within the value-attitude-behavior model: Moderating effects of food neophobia and food technology neophobia	19
Networking, coopetition and sustainability of tourism destinations	19
Why don't high-performance work systems always achieve superior service in hospitality? The key is servant leadership	19
“Blessing in disguise”: The impact of the Wenchuan earthquake on inbound tourist arrivals in Sichuan, China	19
The role of mobility apps in memorable tourism experiences of Korean tourists: Stress-coping theory perspective	19
Career growth opportunities, thriving at work and career outcomes: Can COVID-19 anxiety make a difference?	19
Nurturing service-oriented organizational citizenship behavior among tourism employees through leader humility	19
UK consumers’ ethical beliefs towards dining at green restaurants: A qualitative evaluation	19
Festival tourists’ loyalty: The role of involvement in local food festivals	19
The effects of tourism on income inequality: A meta-analysis of econometrics studies	18
Money or love - Why do people share properties on Airbnb?	18
Can the value-attitude-behavior model and personality predict international tourists’ biosecurity practice during the pandemic?	18
How generations differ in coping with a pandemic: The case of restaurant industry	18
The accelerating effect of intrinsic motivation and trust toward supervisor on helping behavior based on the curvilinear model among hotel frontline employees in China	18
Compensatory travel in the post COVID-19 pandemic era: How does boredom stimulate intentions?	18
A “blue ocean” strategy for developing visitor wine experiences: Unlocking value in the Cape region tourism market	18
The theoretical development and research methodology in green hotels research: A systematic literature review	18
Impacts of the emissions policies on tourism: An important but neglected aspect of sustainable tourism	18
The roles of university education in promoting students’ passion for learning, knowledge management and entrepreneurialism	18
A multilayer network approach to tourism collaboration	18
Impact of prior knowledge and psychological distance on tourist imagination of a promoted tourism event	18
Peeking inside the minds of tourists using a novel web analytics approach	18
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?	18
Collaboration in marketing regional tourism destinations: Constructing a business cluster formation framework through participatory action research	18
The effect of flight attendants' physical attractiveness on satisfaction, positive emotion, perceived value, and behavioral intention	18
Understanding travel behavior: A study of school excursion motivations, constraints and behavior	18
Understanding tour guides’ service failure: Integrating a two-tier triadic business model with attribution theory	18
Entrepreneurial orientation, learning, and store performance of restaurant: The role of knowledge-based dynamic capabilities	18
Different voices between Airbnb and hotel customers: An integrated analysis of online reviews using structural topic model	18
Autonomous travel decision-making: An early glimpse into ChatGPT and generative AI	17
Participate in volunteer tourism again? Effect of volunteering value on temporal re-participation intention	17
Effects of air quality and weather conditions on Chinese tourists’ emotional experience	17
The role of face (mien-tzu) in Chinese tourists’ destination choice and behaviors	17
Are airline workers planning career turnover in a post-COVID-19 world? Assessing the impact of risk perception about virus infection and job instability	17
Evaluating sustainability of cultural festival tourism: From the perspective of ecological niche	17
Design thinking for social innovation: Secrets to success for tourism social entrepreneurs	17
Understanding tourist citizenship behavior at the destination level	17
Linking creating shared value to customer behaviors in the food service context	17
Tourist's engagement in eco-tourism: A review and research agenda	17
Congruent charitable cause sponsorship effect: Air travelers’ perceived benefits, satisfaction and behavioral intention	17
Carbon tax, economic uncertainty and tourism: A DSGE approach	17
Tourism employee pro-environmental behavior: An integrated multi-level model	17
The means and ends of luxury value creation in cruise tourism: The case of Chinese tourists	17
Virtual tourism atmospheres: The effects of pleasure, arousal, and dominance on the acceptance of virtual tourism	17
How does tour guide humor influence tourist citizenship behavior?	17
How can hotels’ green advertising be persuasive to consumers? An information processing perspective	17
Who are vulnerable in a tourism crisis? A tourism employment vulnerability analysis for the COVID-19 management	16
Understanding heterogeneous preferences of hotel choice attributes: Do customer segments matter?	16
The effect of biophilic design on customer's subjective well-being in the hotel lobbies	16
Inspiring good soldiers cross-culturally through the lens of the theory of planned behavior—which works best, norms or behavioral control?	16
How the hotel industry attracts Generation Z employees: An application of social capital theory	16
Online hotel booking decisions based on price complexity, alternative attractiveness, and confusion	16
Experiences of tourists with intellectual disabilities: A phenomenological approach	16