Journal of Hospitality and Tourism Management

Papers
(The median citation count of Journal of Hospitality and Tourism Management is 8. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)
ArticleCitations
Book Review250
Book Review217
Post-pandemic outbound travel intentions and preparations of Chinese residents: The effects of media coverage and risk perception162
Book Review142
Book Review128
Job searching during the pandemic: The roles of job search constraints, stress, and coping on industry turnover intentions126
Investigating the foodstagramming mechanism: A customer-dominant logic perspective of customer engagement122
Resident rebellion: The interplay of fear, responsibility, animosity, and norms in shaping residents’ opposition towards tourism120
Reframing the crowding perception scale: Acquaintanceship and perceived risk as new dimensions91
Always local?: Examining the relationship between peer-to-peer accommodations and restaurants91
Experiences of tourists with intellectual disabilities: A phenomenological approach88
What do today's Chinese tourists expect from tour guides? A mixed-method approach to understanding the evolving guide roles87
Handicrafts-enacted: Emplacing non-human agency in ethnic tourism83
Losing the meaning of being a socially responsible service worker: Moderating effects of customer and coworker incivility82
The signaling roles of ownership and board structure for foreign institutional investors in the tourism industry80
Journeys of transition: The impact of life-role transitions on tourist preferences for paradox destinations80
Realising the goals of event leveraging: The tourism and hospitality SME perspective78
Linking culture and family travel behaviour from generativity theory perspective: A case of confucian culture and Chinese family travel behaviour75
Deconstructing transformations: Educational travellers’ cross-cultural transformative experiences73
Tourism productivity: Is there any spatial correlation among various regions? The case of China from a network analysis perspective73
Book Review73
Emotional and behavioral responses of consumers toward the indoor environmental quality of green luxury hotels73
Communicate like humans? Anthropomorphism and hotel consumers’ willingness to pay a premium price72
Bridging the gap of bibliometric analysis: The evolution, current state, and future directions of tourism research using ChatGPT71
Mindfulness and the psychological well-being of mountain tourists: Sequential mediating effects of spirituality and awe67
Effects of motivation and emotion on experiential value and festival brand equity: The moderating effect of self-congruity67
Virtual Reality images’ impact on cognition and affect in hotel promotions: Application of self-reported and psycho-physiological measures65
How figurative language affects officer live streaming effectiveness: A benign violation perspective64
Limited time or limited quantity? The impact of other consumer existence and perceived competition on the scarcity messaging - Purchase intention relation64
The self-society duality in volunteer tourism: An analytical framework for the (post-)pandemic era62
Tourism scholarship with LGBTQ+ people in criminalised contexts: A research agenda62
How the hotel industry attracts Generation Z employees: An application of social capital theory60
Occupational meaning, well-being and coping: A study of culturally and linguistically diverse hotel workers during COVID-1960
Book Review58
Promoting hotel upselling: The effect of message appeal and delivery setting on consumer attitude and purchase intention57
Can the value-attitude-behavior model and personality predict international tourists’ biosecurity practice during the pandemic?57
Technostress and hotel guests: A mere hurdle or a major friction point?57
From theatrical elements to festival attendees’ perceived emotional synchrony: The perspective of interaction ritual chain theory56
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework55
Editorial Board54
Book Review53
Measuring online relationship avoidance in tourism research: Scale development and validation51
Hedonic price analysis for high-end rural homestay room rates49
Solving the mystery of storytelling in destination marketing: A systematic review49
Keep your mood up: A multilevel investigation of hospitality employees’ positive affect and individual creativity49
Airbnbification and chain displacement: Evidence of the nature of gentrification in Fiji48
Cooperation in rural tourism routes: Evidence and insights47
Book Review47
Can a smile help healing service failures? The interplay of employee emotions, guest emotions and justice perceptions for successful service recoveries in the hospitality industry47
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern46
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment46
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan46
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement44
The effects of involvement, authenticity, and destination image on tourist satisfaction in the context of Chinese ancient village tourism44
Effects of online reviews, trust, and picture-superiority on intention to purchase restaurant services44
Developing the ambidextrous organization. The role of intellectual capital in building ambidexterity: An exploratory study in the haute cuisine sector44
Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation44
Impacts of goal attainment on rural tourism entrepreneurs’ subjective well-being: The perspective of intergenerational differences43
Not just a game: Understanding eco-gamification in sustainable destination development42
Editorial: Special issue on CAUTHE 2022 conference41
Occupational stigma in line-level hotel jobs in sub-Saharan Africa: A youth perspective41
CSR and casino hotel branding: The joint moderation of CSR misfit and corporate awareness41
What does the past mean for the future? A meta-analysis of perceived organizational support in hospitality and tourism41
Book Review41
Cognitive structures of restaurants' characteristics, consumers’ perceived benefits and values about medicated diet restaurants: A means-end chain approach41
The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings40
Book Review40
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers40
Identifying social value in tourism: The role of sociocultural indicators40
A systematic mapping study on Tourist-Tourist interactions40
A healing journey with animals40
Editorial Board40
Volunteer tourism: The future of baby boomer tourists in a post pandemic world39
Editorial Board39
Editorial Board38
Naïve destination food images: Exploring the food images of non-visitors38
The impact of corporate social responsibility on employee outcomes in the hospitality industry: A multi-motive and cross-cultural meta-analysis38
Framing effect of optional pricing on ticket purchasing intention in low-cost carriers38
Jellyfish risk communications: The effect on risk perception, travel intentions and behaviour, and beach tourism destinations38
A bibliometric analysis of the hospitality and tourism environmental, social, and governance (ESG) literature37
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model37
From good soldiers to happy employees: Exploring the emotional and well-being outcomes of organizational citizenship behavior37
Revealing the metaphorical code: Heterogeneous effects and mechanisms of tourism advertising style in cultural heritage sites37
The asymmetric response of travel demand to twitter-based uncertainty: A global empirical assessment36
Roles of work-life balance and trait mindfulness between recovery experiences and employee subjective well-being: A moderated mediation model36
Impulsive travel intention induced by sharing conspicuous travel experience on social media: A moderated mediation analysis36
Wildlife charisma and pro-environmental behaviour:A perspective from self-transcendent emotions theory36
Revenue management and CRM via online media: The effect of their simultaneous implementation on hospitality firm performance36
Effects of COVID-19 on customer service experience: Can employees wearing facemasks enhance customer-perceived service quality?36
How to impress guests: Key factors and strategy configurations for the accommodation memories of homestay guests35
Editorial Board35
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?35
Issue congruence in destination post-crisis DSR communication: Moderated mediating effect of DSR skepticism and crisis history35
Effects of COVID-19 induced non-pharmaceutical interventions on hotel room prices: A comprehensive hedonic pricing study across nine countries34
Exploring actor-network theory in a volunteer tourism context: A delicate balance disrupted by COVID-1934
Book Review34
The impact of perceived social hospitality on destination image: The moderating effect of cultural intelligence34
How COVID-19 case fatality rates have shaped perceptions and travel intention?33
The influence of ICH-narrator/self-congruity on tourist's purchase intention of intangible cultural heritage products in a narrative context32
Complexity analysis about formation mechanism of residents’ value co-creation behavior in tourism communities: Based on the social embeddedness perspective32
Impact of perceived rural destinations restorativeness on revisit intentions: The neglected post-travel negative emotions32
Factors determining employee career success in the Chinese hotel industry: A perspective of Job-Demand Resources theory32
Informal learning research in hospitality and tourism: A systematic literature review32
The more the better? Strategizing visual elements in social media marketing32
When to get it is to eat it—Assessing brand fit-mediated equity of extended restaurants of a high-end automobile vendor32
Understanding challenges faced by VFR hosts: A study of Japanese migrant hosts in Australia31
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view31
Using Dialectic Thematic Analysis in dark tourism: Combining deductive and inductive reasoning in a modular method31
Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership31
COVID-19-related government interventions and travel and leisure stock31
Understanding followers’ processing and perceptions of social media influencer destination marketing: Differences between #Millennials and #GenZs31
Cross-cultural gender differences in cruising risk perceptions: A study of young adults31
Cultural similarity and guest-host interaction for virtual tourism31
The many names of “Roots tourism”: An integrative review of the terminology31
Closing the Gap: Advancing service management in the hospitality and tourism industry amidst the AI revolution30
Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement30
Corporate governance, technical efficiency and financial performance: Evidence from Chinese listed tourism firms30
Tourism and legacy transmission: A shared reality perspective echoing the Samurai legacy30
Impacts of climate change knowledge on coastal tourists’ destination decision-making and revisit intentions30
Cooking up food memories: A taste of intangible cultural heritage29
The impact of border control policy on tourists’ behaviors in Taiwan during the COVID-19 pandemic29
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model29
Space tourism: Do age and gender make a difference in risk perception?29
Tourism employee pro-environmental behavior: An integrated multi-level model28
Welcome to stay-at-home travel and virtual attention restoration28
Danmaku's effects on viewing experience and destination food image in food-themed documentaries28
The antecedent and consequences of brand competence: Focusing on the moderating role of the type of server in the restaurant industry28
The evolution of ICTs in accessible tourism: A stakeholder collaboration analysis28
To avoidance or approach: Unraveling hospitality employees’ job crafting behavior response to daily customer mistreatment28
Evaluating sustainability of cultural festival tourism: From the perspective of ecological niche27
Are airline workers planning career turnover in a post-COVID-19 world? Assessing the impact of risk perception about virus infection and job instability27
Deconstructing consumers’ low-carbon tourism promotion preference and its consequences: A heuristic-systematic model27
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal27
Antecedents of cultural connectedness in diaspora tourism: Perspectives from the Chinese diaspora27
Strategic responses of tourism companies to institutional pressures in smart servitization27
Please stay with us again: Investigating the mediating roles of hedonic well-being and tourism autobiographical memory in customer retention at Chinese resorts27
A model of luxury lodge experience quality27
How do salient temporal landmarks affect visit intention? The mediating roles of positive fantasy and perceived deservingness and the moderating roles of attribute framing and goal framing27
Tēnā koutou, tēnā koutou, tēnā koutou katoa27
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience26
Book Review26
Effect of intergenerational relationships in daily life on travel behaviors of adult children and parents: A comparative study of the two generations’ perspectives26
Quantitative content analysis of codes of conduct for ecotourism in Japan26
Rural tourism in China: ‘Root-seeking’ and construction of national identity26
The influence of girlfriend getaway luxury travel experiences on women's subjective well-being through travel satisfaction: A case study in Macau26
Camping, weather, and disasters: Extending the Construal Level Theory26
Would the blind box be more effective? The role of uncertainty in consumers’ post-recovery satisfaction26
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis26
Tourist's engagement in eco-tourism: A review and research agenda26
Hotel employee perceived crisis shocks: Conceptual and scale development26
Book review25
A comparative wavelet analysis of the differential sensitivities of leisure and business travel to geopolitical risks and economic policy uncertainty: A study of inbound travel to South Korea25
The antecedents and consequences of the co-creation experience in virtual tourist communities: From the perspective of social capital in virtual space25
Understanding the impact of ChatGPT on tourism and hospitality: Trends, prospects and research agenda25
An empirical test of alternative models: A comparison between casual and fine dining restaurants25
‘A lot of gay energy in the city’: An identity-based exploration of leisure travel to domestic cities for rural queer people in Australia25
Understanding wage differences across tourism-characteristic sectors: Insights from an extended input-output analysis25
Exploring omnivores and univores in art museums25
Negotiating the impacts of policy interventions among tourism organizations: Adaptation and sensemaking25
Editorial Board25
“I am who I am:” individual imprints and identity performance outcomes25
Reframing the experiences of travellers with mobility impairments: Enhancing the leisure constraints model25
Travelers’ emotional experiences during the COVID-19 outbreak: The development of a conceptual model24
How does despotic leadership thwart frontline employees’ role-related service behaviors? A psychological empowerment perspective24
Culture mindsets and intention to stay in foreign peer-to-peer accommodation: Exploring underlying mechanisms24
Building business resilience to external shocks: Conceptualising the role of social networks to small tourism & hospitality businesses24
The impact of suburbanization on job-related outcomes in hospitality: Understanding employee solidarity and work mobility24
Duality of conscientiousness and service knowledge growth: The role of self-efficacy and self-deception24
Why do freelance tour guides still stay after the attack of COVID-19:A path-dependent perspective24
Book Review23
Beyond exchange: Decoding reciprocal hospitableness in luxury lodge experiences23
Fostering employee well-being and workplace recovery in the hospitality industry: The role of supportive break times at work23
A systematic review of employee voice literature in hospitality23
Re-evaluating prospect theory: A causal mediation approach to reference point, loss aversion, and diminishing sensitivity23
How cultural differences affect outbound tourism demand?23
Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context23
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development22
Impact of pro-poor ethnic tourism on achieving sustainable development goals22
Development and validation of an aesthetic capital scale for hospitality industry front-line employees22
Night tourscape in streets: Scale development and validation22
Effects of the guest experience, well-being, and eWOM intention for resort hotels: A positive psychology perspective22
Sustainable tourism employment: A comprehensive overview of tourism employees’ experience from a tourist-employee interaction perspective22
The intellectual structure of corporate social responsibility research in tourism and hospitality: A citation/co-citation analysis22
Non-collaborative behaviour of accommodation businesses in the associational tourism economy22
Exploring advertising strategy for restaurants sourcing locally: The interplay of benefit appeal and regulatory focus22
Hotel guests’ intention to stay during the pandemic: A comparison of frequent versus infrequent guests22
Money or love - Why do people share properties on Airbnb?22
Book review21
Gender-leisure nexus through a social justice lens: The voice of women from Iran21
The theoretical development and research methodology in green hotels research: A systematic literature review21
Do virtual tours really enhance customer satisfaction with physical experiences? A quasi-experimental study on Airbnb21
Role of mobile application attributes in building job meaningfulness among food delivery employees21
Book review21
Nurturing service innovation through developmental culture: A multilevel model21
Are frontline employees punching bags? The relationship between interpersonal workplace incivility and employee incivility toward customers21
How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China21
Book Review21
Leveraging IPA gap scores to predict intent to travel21
Creative tourism and creative spectacles in China21
Mainland Chinese Generation Y tourists to Tibet: Travel constraints, revisit intention and their negotiation20
Analyzing direct and indirect effects of climate change trend on the number of visitors toward national forest parks: A case of Taiwan20
How does the metaverse travel experience influence virtual and actual travel behaviors? Focusing on the role of telepresence and avatar identification20
How important is human service for sustainable restaurant businesses?20
COVID-19-induced negative emotions and the impacts on personal values and travel behaviors: A threat appraisal perspective20
Hospitality workers' awareness and training about the risks of online crime and the occurrence of cyberattacks20
The effects of tourism on income inequality: A meta-analysis of econometrics studies20
Understanding consumer switching intention of peer-to-peer accommodation: A push-pull-mooring framework20
Role of country image, subjective knowledge, and destination trust on travel attitude and intention during a pandemic19
Effects of risk messages on tourists’ travel intention: Does distance matter?19
Tourism and COVID-19: An economy-wide assessment19
Editorial Board19
Original or discounted amount? The mechanism of impact of group-buying bill amount display and peer presence on consumer repurchase intention in restaurants19
Does ostracism impede Chinese tourist self-disclosure on WeChat? The perspective of social anxiety and self-construal19
Can ethical leadership inspire employee loyalty in hotels in China? -From the perspective of the social exchange theory19
The action logic and interpretation framework of residents’ resistance in rural tourism development19
Willingness to pay for “green skiing”19
How to encourage food waste reduction in kitchen brigades: The underlying role of ‘green’ transformational leadership and employees' self-efficacy19
Effects of air quality and weather conditions on Chinese tourists’ emotional experience19
Book Review19
Do personal values matter? The effects of personal values on hospitality employees’ service climate perceptions19
The non-linear relationship between brand diversification and hotel owner performance: The roles of ownership structure and location as moderators18
Influence of livestreamers' intimate self-disclosure on tourist responses: The lens of parasocial interaction theory18
Corrigendum to “How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China”| [Journal of hospitality and Tourism Management 50 (18
Can we imagine the meal-sharing economy without service providers? The impact of COVID-1918
Understanding tourists’ consumption emotions in street food experiences18
Optimal order: The influence of tourist-generated content message-sidedness orders on tourist travel intentions18
How can we adventure sustainably? A systematized review of sustainability guidance for adventure tourism operators18
How to enhance the resilience of domestic tourism?18
Enhancing perceived usefulness in travel sharing: The role of construal-level congruence in text-image content17
The effect of real-time crowding information on tourists’ procrastination of planned travel schedule17
Sustainable entrepreneurship in tourism: The interaction between tourism enterprise and community17
Career growth opportunities, thriving at work and career outcomes: Can COVID-19 anxiety make a difference?17
Revisiting residents’ support through collective rationality: The role of relational embeddedness17
Regulatory framing in online hotel reviews: The moderating roles of temporal distance and temporal orientation17
Clarifying the multi-order multidimensional structure of organizational citizenship behavior: A cross-cultural validation17
Tourism visual deception in “check-in tourism”: Value co-creation and co-destruction perspectives17
Tourism employee ambidexterity: The roles of servant leadership, job crafting, and perspective taking17
Building resilience and sustainable HRM in the visitor economy: An uneasy relationship17
A study on hotel employees’ perceptions of the fourth industrial technology17
Factors influencing business recovery from compound disasters: Evidence from Australian micro and small tourism businesses17
Modeling and analysis of customer journey enablers: A case study of religious pilgrimage16
Does temporary performance matter for word of mouth in museums?16
The intersection between knowledge management and organizational learning in tourism and hospitality: A bibliometric analysis16
How guest profile and tourist segment explain acceptance of economic-based water-saving measures. A mediterranean destination case study16
The influence of tour guides’ service quality on tourists' tour guide stigma judgment: An asian perspective16
How needs for belongingness and justice influence social identity and performances: Evidence from the hospitality industry16
Development of employee silence scale in travel agencies16
Book Review16
Effect of social-media message congruence and generational cohort on visual attention and information-processing in culinary tourism: An eye-tracking study16
The role of experience and trustworthiness on perception sustainable touristic destinations16
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