Journal of Hospitality and Tourism Management

Article	Citations
Effects of rural revitalization on rural tourism	207
Rural tourism: A systematic literature review on definitions and challenges	163
Effects of COVID-19 on preferences for private dining facilities in restaurants	161
Effects of professional identity on turnover intention in China's hotel employees: The mediating role of employee engagement and job satisfaction	126
Factors influencing the adoption postponement of mobile payment services in the hospitality sector during a pandemic	124
Factors affecting customer intention to use online food delivery services before and during the COVID-19 pandemic	123
Mapping stakeholders’ roles in governing sustainable tourism destinations	115
Effects of green human resource management on green innovation through green human capital, environmental knowledge, and managerial environmental concern	108
The influence of smart tourism applications on perceived destination image and behavioral intention: The moderating role of information search behavior	106
Transcending the COVID-19 crisis: Business resilience and innovation of the restaurant industry in China	98
Spatial network structure of the tourism economy in urban agglomeration: A social network analysis	97
Are we in right path for mediation analysis? Reviewing the literature and proposing robust guidelines	96
The COVID-19 pandemic and organisational learning for disaster planning and management: A perspective of tourism businesses from a destination prone to consecutive disasters	95
A review on tourism destination competitiveness	95
Understanding the link between CSR and employee green behaviour	94
The determinants of consumers’ intention of purchasing green hotel accommodation: Extending the theory of planned behaviour	92
VR the world: Experimenting with emotion and presence for tourism marketing	89
Corporate social responsibility (CSR) as a customer satisfaction and retention strategy in the chain restaurant sector	88
Understanding the influence of the perceived risk of the coronavirus disease (COVID-19) on the post-traumatic stress disorder and revisit intention of hotel guests	88
Effect of CSR participation on employee sense of purpose and experienced meaningfulness: A self-determination theory perspective	83
A bibliometric overview of the Journal of Hospitality and Tourism Management: Research contributions and influence	76
The effect of corporate social responsibility on hotel employee safety behavior during COVID-19: The moderation of belief restoration and negative emotions	74
The role of virtual reality on information sharing and seeking behaviors	72
Tourism competitiveness and tourism sector performance: Empirical insights from new data	70
Destination loyalty as explained through self-congruity, emotional solidarity, and travel satisfaction	70

Marketing mix factors and a business development model for street food tourism	69
Recovery of domestic tourism during the COVID-19 pandemic: An experimental comparison of interventions	68
Using SARIMA–CNN–LSTM approach to forecast daily tourism demand	67
Senior tourists’ self-determined motivations, tour preferences, memorable experiences and subjective well-being: An integrative hierarchical model	66
Sustainable intelligence, destination social responsibility, and pro-environmental behaviour of visitors: Evidence from an eco-tourism site	65
How COVID-19 case fatality rates have shaped perceptions and travel intention?	62
How does a global coffeehouse chain operate strategically in a traditional tea-drinking country? The influence of brand authenticity and self-enhancement	62
Understanding the role of atmospheric cues of travel apps: A synthesis between media richness and stimulus–organism–response theory	61
Examining food festival attendees’ existential authenticity and experiential value on affective factors and loyalty: An application of stimulus-organism-response paradigm	61
COVID-19 and hospitality and tourism research: An integrative review	60
Community eco-tourism in rural Peru: Resilience and adaptive capacities to the Covid-19 pandemic and climate change	59
Effects of online reviews, trust, and picture-superiority on intention to purchase restaurant services	59
How does rural tourism experience affect green consumption in terms of memorable rural-based tourism experiences, connectedness to nature and environmental awareness?	57
COVID-19 event strength, psychological safety, and avoidance coping behaviors for employees in the tourism industry	57
Chatbot usage in restaurant takeout orders: A comparison study of three ordering methods	56
Autonomous travel decision-making: An early glimpse into ChatGPT and generative AI	56
Revisiting residents’ support for tourism development: The role of tolerance	55
Conceptualising co-created transformative tourism experiences: A systematic narrative review	55
Role of user-generated photos in online hotel reviews: An analytical approach	54
Clean safety message framing as survival strategies for small independent restaurants during the COVID-19 pandemic	53
Relax from job, Don't feel stress! The detrimental effects of job stress and buffering effects of coworker trust on burnout and turnover intention	52
Thai street food in the fast growing global food tourism industry: Preference and behaviors of food tourists	51
Face consciousness, personal norms, and environmentally responsible behavior of Chinese tourists: Evidence from a lake tourism site	51
Financial recovery strategies for restaurants during COVID-19: Evidence from the US restaurant industry	49
Memorable tourist experiences versus ordinary tourist experiences analysed through user-generated content	48
Distinctive roles of tourist eudaimonic and hedonic experiences on satisfaction and place attachment: Combined use of SEM and necessary condition analysis	48
Workplace spirituality as panacea for waning well-being during the pandemic crisis: A SDT perspective	47
Building business resilience to external shocks: Conceptualising the role of social networks to small tourism & hospitality businesses	46
Polychronicity, work engagement, and turnover intention: The moderating role of perceived organizational support in the hotel industry	46
What a load of rubbish! The efficacy of theory of planned behaviour and norm activation model in predicting visitors’ binning behaviour in national parks	45
Identifying the critical factors for sustainable marketing in the catering: The influence of big data applications, marketing innovation, and technology acceptance model factors	45
Millennials’ virtual reality experiences pre- and post-COVID-19	45
Service robots in full- and limited-service restaurants: Extending technology acceptance model	44
Role of big data capabilities in enhancing competitive advantage and performance in the hospitality sector: Knowledge-based dynamic capabilities view	43
Can tour leader likability enhance tourist value co-creation behaviors? The role of attachment	42
Entrepreneurial ecosystems in smart cities for tourism development: From stakeholder perceptions to regional tourism policy implications	41
An investigation of the diners’ brand love in the value co-creation process	41
What makes guests trust Airbnb? Consumer trust formation and its impact on continuance intention in the sharing economy	41
From good feelings to good behavior: Exploring the impacts of positive emotions on tourist environmentally responsible behavior	40
Destination endorsers raising on short-form travel videos: Self-image construction and endorsement effect measurement	40
How pandemic severity moderates digital food ordering risks during COVID-19: An application of prospect theory and risk perception framework	39
Tourism resilience in the ‘new normal’: Beyond jingle and jangle fallacies?	39
What is holding customers back? Assessing the moderating roles of personal and social norms on CSR’S routes to Airbnb repurchase intention in the COVID-19 era	39
The influence of perceived risk and intervention on international tourists’ behavior during the Hong Kong protest: Application of an extended model of goal-directed behavior	39
Linking frontline hotel employees’ job crafting to service recovery performance: The roles of harmonious passion, promotion focus, hotel work experience, and gender	39
Conflicting halal attributes at halal restaurants and consumers’ responses: The moderating role of religiosity	39
Workplace mistreatment in the hospitality and tourism industry: A systematic literature review and future research suggestions	38
Destination governance in times of crisis and the role of public-private partnerships in tourism recovery from Covid-19: The case of Macao	38
The influence of eliciting awe on pro-environmental behavior of tourist in religious tourism	38
A qualitative comparative analysis of tourism and gender equality in emerging economies	37

Impact of the COVID-19 outbreak on tourists’ real-time on-site emotional experience in reopened tourism destinations	36
The evolution of religious tourism: Concept, segmentation and development of new identities	36
What influences tourist behaviors during and after the COVID-19 pandemic? Focusing on theories of risk, coping, and resilience	36
How does travel link to life satisfaction for senior tourists?	36
A holistic aesthetic experience model: Creating a harmonious dining environment to increase customers' perceived pleasure	36
How does national image affect tourists’ civilized tourism behavior? The mediating role of psychological ownership	36
3D printed food attributes and their roles within the value-attitude-behavior model: Moderating effects of food neophobia and food technology neophobia	35
Virtual tourism atmospheres: The effects of pleasure, arousal, and dominance on the acceptance of virtual tourism	35
The empowerment of local tourism stakeholders and their perceived environmental effects for participation in sustainable development of tourism	35
A JD-R perspective for enhancing engagement through empowerment: A study on Indian hotel industry	35
Does perceived corporate social responsibility motivate hotel employees to voice? The role of felt obligation and positive emotions	35
The power of engagement: Understanding active social media engagement and the impact on sales in the hospitality industry	35
Linking workplace ostracism to turnover intention: A moderated mediation approach	35
Asymmetric effects of geopolitical risks on Turkey's tourist arrivals	34
Can ethical leadership inspire employee loyalty in hotels in China? -From the perspective of the social exchange theory	34
Polychronicity at work: Work engagement as a mediator of the relationships between job outcomes	34
Effects of customer incivility on turnover intention in China’s hotel employees: A chain mediating model	34
The antecedents and consequences of memorable brand experience: Human baristas versus robot baristas	33
Big data in action: An overview of big data studies in tourism and hospitality literature	33
The impact of transformational leadership and commitment to change on restaurant employees’ quality of work life during a crisis	33
A systematic review of the sex trafficking-related literature: Lessons for tourism and hospitality research	33
Examining residents’ cultural intelligence, place image and foreign tourist attractiveness: A mediated-moderation model of support for tourism development in Cappadocia (Turkey)	33
Revisiting destination competitiveness through chaos theory: The butterfly competitiveness model	33
The relationship between ugly food value and consumers’ behavioral intentions: Application of the Theory of Reasoned Action	33
COVID-19-related government interventions and travel and leisure stock	33
Determinants of customer purchase intention toward online food delivery services: The moderating role of usage frequency	32
Drivers of Airbnb prices according to property/room type, season and location: A regression approach	32
Does workplace friendship promote or hinder hotel employees’ work engagement? The role of role ambiguity	32
Organization-related determinants of employees’ CSR motive attributions and affective commitment in hospitality companies	31
COVID-19 and mobility in tourism cities: A statistical change-point detection approach	31
Welcome to stay-at-home travel and virtual attention restoration	31
Become an environmentally responsible customer by choosing low-carbon footprint products at restaurants: Integrating the elaboration likelihood model (ELM) and the theory of planned behavior (TPB)	31
Can tourism information flow enhance regional tourism economic linkages?	31
Does hotel customer satisfaction change during the COVID-19? A perspective from online reviews	31
A bite of nostalgia: The influence of nostalgia in consumers’ loyalty intentions at traditional restaurants	30
Nudging interactive cocreation behaviors in live-streaming travel commerce: The visualization of real-time danmaku	30
The influence of tourists’ perceived value and demographic characteristics on the homestay industry: A study based on social stratification theory	30
Do professional hosts matter? Evidence from multi-listing and full-time hosts in Airbnb	30
COVID-19-induced negative emotions and the impacts on personal values and travel behaviors: A threat appraisal perspective	29
The intellectual structure of corporate social responsibility research in tourism and hospitality: A citation/co-citation analysis	29
Workplace ostracism: Impact on social capital, organizational trust, and service recovery performance	29
Hotel frontline service employees’ creativity and customer-oriented boundary-spanning behaviors: The effects of role stress and proactive personality	29
The environment and perceptions of wine consumers regarding quality, risk and value: Reputations of regional wines and restaurants	29
Promoting resident-tourist interaction quality when residents are expected to be hospitable hosts at destinations	29
Using customer knowledge for service innovation in travel agency industry	29
Home chef meal kits: Product attributes, perceived value and repurchasing intentions the moderating effects of household configuration	28
Changing the industrial structure of tourism to achieve a low-carbon economy in China: An industrial linkage perspective	28
How social capital affects support intention: The mediating role of place identity	28
Engaging in emotional labour when facing customer mistreatment in hospitality	28
Chinese seniors holidaying, elderly care, rural tourism and rural poverty alleviation programmes	28
Celebrity involvement and film tourist loyalty: Destination image and place attachment as mediators	28
Factors determining employee career success in the Chinese hotel industry: A perspective of Job-Demand Resources theory	28
A culture-oriented model of consumers’ hedonic experiences in luxury hotels	28
Perceived host-guest sociability similarity and participants’ satisfaction: Perspectives of airbnb guests and hosts	28
Work engagement and job burnout? Roles of regulatory foci, supervisors’ organizational embodiment and psychological ownership	28
The influence of tour guides’ service quality on tourists' tour guide stigma judgment: An asian perspective	27
Networking, coopetition and sustainability of tourism destinations	27
Integration of different perspectives of culinary brand equity	27
Workplace ostracism, Syrian migrant workers’ counterproductive work behaviors, and acculturation: Evidence from Turkey	27
Employee-fit and turnover intentions: The role of job engagement and psychological contract violation in the hospitality industry	27
Festival tourists’ loyalty: The role of involvement in local food festivals	27
The theoretical development and research methodology in green hotels research: A systematic literature review	27
How the hotel industry attracts Generation Z employees: An application of social capital theory	27
Examining when and how perceived sustainability-related climate influences pro-environmental behaviors of tourism destination residents in China	26
Linking personal growth initiative and organizational identification to employee engagement: Testing the mediating- moderating effects in Indian hotel industry	26
Anthropomorphism in hospitality and tourism: A systematic review and agenda for future research	26
How can hotels’ green advertising be persuasive to consumers? An information processing perspective	26
Qualitative analysis of residents’ generativity motivation and behaviour in heritage tourism	26
Tourist's engagement in eco-tourism: A review and research agenda	26
Who will survive workplace ostracism? Career calling among hotel employees	25
Competitive psychological climate as a double-edged sword: A moderated mediation model of organization-based self-esteem, jealousy, and organizational citizenship behaviors	25
The effects of tourism on income inequality: A meta-analysis of econometrics studies	25
Effect of empowering leadership on work engagement via psychological empowerment: Moderation of cultural orientation	25
Career growth opportunities, thriving at work and career outcomes: Can COVID-19 anxiety make a difference?	25
Evaluating medical travelers’ satisfaction through online review analysis	25
Impact of prior knowledge and psychological distance on tourist imagination of a promoted tourism event	25
Different voices between Airbnb and hotel customers: An integrated analysis of online reviews using structural topic model	24
Why don't high-performance work systems always achieve superior service in hospitality? The key is servant leadership	24
Consumers' dining behaviors during the COVID-19 pandemic: An Application of the Protection Motivation Theory and the Safety Signal Framework	24
The impact of service principal (service robot vs. human staff) on service quality: The mediating role of service principal attribute	24

Innovation capability and pioneering orientation in Peru’s cultural heritage tourism destinations: Conflicting environmental effects	24
Nurturing service-oriented organizational citizenship behavior among tourism employees through leader humility	24
Limited time or limited quantity? The impact of other consumer existence and perceived competition on the scarcity messaging - Purchase intention relation	24
Peeking inside the minds of tourists using a novel web analytics approach	24
Residents' participation in rural tourism and interpersonal trust in tourists: The mediating role of residents’ perceptions of tourism impacts	24
The impact of COVID-19 on turnover intention among hotel employees: A moderated mediation model	24
Does the selection of virtual reality video matter? A laboratory experimental study of the influences of arousal	24
Design thinking for social innovation: Secrets to success for tourism social entrepreneurs	23
Use of service robots in an event setting: Understanding the role of social presence, eeriness, and identity threat	23
UK consumers’ ethical beliefs towards dining at green restaurants: A qualitative evaluation	23
Tourism employee pro-environmental behavior: An integrated multi-level model	23
Understanding tourist citizenship behavior at the destination level	23
How a hierarchical governance structure influences cultural heritage destination sustainability: A context of red tourism in China	23
The role of mobility apps in memorable tourism experiences of Korean tourists: Stress-coping theory perspective	23
The mechanism influencing the residents’ support of the government policy for accelerating tourism recovery under COVID-19	23
Understanding tourists’ transformative experience: A systematic literature review	23
Fostering a young audience's media-induced travel intentions: The role of parasocial interactions	23
Relational bibliometrics for hospitality and tourism research: A best practice guide	22
Impulsive travel intention induced by sharing conspicuous travel experience on social media: A moderated mediation analysis	22
Can the value-attitude-behavior model and personality predict international tourists’ biosecurity practice during the pandemic?	22
Online hotel booking decisions based on price complexity, alternative attractiveness, and confusion	22
Experiences of tourists with intellectual disabilities: A phenomenological approach	22
Cognitive appraisal, emotional labor and organizational citizenship behavior: Evidence from hotel industry	22
CSR and employee well-being in hospitality industry: A mediation model of job satisfaction and affective commitment	22
Impacts of the emissions policies on tourism: An important but neglected aspect of sustainable tourism	22
The role of face (mien-tzu) in Chinese tourists’ destination choice and behaviors	22
How does tour guide humor influence tourist citizenship behavior?	22
Compensatory travel in the post COVID-19 pandemic era: How does boredom stimulate intentions?	22
Are frontline employees punching bags? The relationship between interpersonal workplace incivility and employee incivility toward customers	22
Open kitchens: Customers' influence on chefs' working practices	22
Who are vulnerable in a tourism crisis? A tourism employment vulnerability analysis for the COVID-19 management	22
Entrepreneurial orientation, learning, and store performance of restaurant: The role of knowledge-based dynamic capabilities	22
Effects of air quality and weather conditions on Chinese tourists’ emotional experience	21
Formation of hotel employees’ service innovation performance: Mechanism of thriving at work and change-oriented organizational citizenship behavior	21
Motivational approach to team service performance: Role of participative leadership and team-inclusive climate	21
The accelerating effect of intrinsic motivation and trust toward supervisor on helping behavior based on the curvilinear model among hotel frontline employees in China	21
Tourism and COVID-19: An economy-wide assessment	21
Collaboration in marketing regional tourism destinations: Constructing a business cluster formation framework through participatory action research	21
Understanding tour guides’ service failure: Integrating a two-tier triadic business model with attribution theory	21
A wasted invitation to innovate? Creativity and innovation in tourism crisis management: A QC&IM approach	21
The effect of tourist-to-tourist interaction on tourists' behavior: The mediating effects of positive emotions and memorable tourism experiences	21
How generations differ in coping with a pandemic: The case of restaurant industry	21
Antecedents and consequences of anger among restaurant employees	21
The effect of biophilic design on customer's subjective well-being in the hotel lobbies	21
Current status of CSR practices in the casino industry: A comparison between the U.S. and Macau	20
Research on luxury hospitality: A systematic review of the literature	20
How does hotel employees’ psychological capital promote adaptive performance? The role of change readiness	20
How do smart tourism experiences affect visitors’ environmentally responsible behavior? Influence analysis of nature-based tourists in Taiwan	20
Reframing the experiences of travellers with mobility impairments: Enhancing the leisure constraints model	20
Evaluating sustainability of cultural festival tourism: From the perspective of ecological niche	20
Does ostracism impede Chinese tourist self-disclosure on WeChat? The perspective of social anxiety and self-construal	20
The effect of flight delay on customer loyalty intention: The moderating role of emotion regulation	20
Towards a just sustainability transition in tourism: A multispecies justice perspective	20
The influence of the neighbourhood environment on peer-to-peer accommodations: A random forest regression analysis	20
Employee engagement in brand value co-creation: An empirical study of Vietnamese boutique hotels	20
How online service recovery reviews influence behavioral intentions in the hospitality context: Regulatory focus and loss aversion perspectives	20
Money or love - Why do people share properties on Airbnb?	20
Understanding heterogeneous preferences of hotel choice attributes: Do customer segments matter?	20
A multilayer network approach to tourism collaboration	20
Cultural inheritance-based innovation at heritage tourism destinations: Conceptualization, structural dimensions and scale development	19
The effect of customer education on service innovation satisfaction:The mediating role of customer participation	19
From exhibitor engagement readiness to perceived exhibition performance via relationship quality	19
From good soldiers to happy employees: Exploring the emotional and well-being outcomes of organizational citizenship behavior	19
Will tourists take mobile travel advice? Examining the personalization-privacy paradox	19
Participate in volunteer tourism again? Effect of volunteering value on temporal re-participation intention	19
Hotel AI service: Are employees still needed?	19
Negative affectivity and people's return intentions to hospitality and tourism activities: The early stages of COVID-19	19
Are airline workers planning career turnover in a post-COVID-19 world? Assessing the impact of risk perception about virus infection and job instability	19
Carbon tax, economic uncertainty and tourism: A DSGE approach	19
Redemption of travelers’ spoiled identity in a time of health crisis: The role of empathy and social distance	19
Brand co-creation in tourism industry: The role of guide-tourist interaction	19
Strategy for enhancing the image of edible insect restaurants: Focus on internal environmental locus of control	18
Losing talent due to COVID-19: The roles of anger and fear on industry turnover intentions	18
Formal and informal SME financing in the restaurant industry: The impact of macroenvironment	18
The antecedents and consequences of the co-creation experience in virtual tourist communities: From the perspective of social capital in virtual space	18
Crafting job and leisure activities when you are overqualified	18
The more the better? Strategizing visual elements in social media marketing	18
Does remaining silent help in coping with workplace incivility among hotel employees? Role of personality	18
Volunteer tourists' revisit intentions explained through emotional solidarity and on-site experience	18
The antecedent and consequences of brand competence: Focusing on the moderating role of the type of server in the restaurant industry	18
Travelers’ intentions for green behaviors at airports: Exploring the effect of green physical surroundings using mixed methods	18
On the hedonic versus utilitarian message appeal in building buying intention in the luxury hotel industry	18
Converting tourists into evangelists: Exploring the role of tourists’ participation in value co-creation in enhancing brand evangelism, empowerment, and commitment	18
Tourism employee ambidexterity: The roles of servant leadership, job crafting, and perspective taking	17
Understanding post-pandemic travel behaviours – China's Golden Week	17
Innovation capability and culture: How time-orientation shapes owner-managers’ perceptions	17
How to impress guests: Key factors and strategy configurations for the accommodation memories of homestay guests	17
Fostering quality customer service during Covid-19: The role of managers’ oral language, employee work engagement, and employee resilience	17
Camping, weather, and disasters: Extending the Construal Level Theory	17
The spillover effect of airport service experience on destination revisit intention	17
Can we imagine the meal-sharing economy without service providers? The impact of COVID-19	17
Inspiring good soldiers cross-culturally through the lens of the theory of planned behavior—which works best, norms or behavioral control?	17
Tourism students’ career strategies in times of disruption	16
Does active transport create a win-win situation for environmental and human health? The moderating effect of leisure and tourism activity	16
Preferences and attitudes toward locally produced food sourcing in wholesale distributors: Restaurant and chef perspectives	16