Electronic Commerce Research

Papers
(The median citation count of Electronic Commerce Research is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)
ArticleCitations
What determines the level of a small family-owned business’s virtual communication with customers? Hong Kong’s experience during the Covid-19 pandemic150
Publisher Correction: Deciphering the world of NFTs: a scholarly review of trends, challenges, and opportunities113
Retraction Note: Assessing the efficiency of innovation entities in China: evidence from a nonhomogeneous data envelopment analysis and tobit98
Retraction Note: Improved policy mechanisms for the promotion of future digital business economy during covid-19 pandemic85
Cooperative investment of service efforts and bundled pricing of complementary products in a tourism omnichannel85
Power structures unleashed: driving product and live content innovation in live streaming commerce77
Does investment in fintech assets enhance performance in China’s financial sector? Evidence from multiple investment strategies69
Pricing strategies for dual-channel supply chain considering showrooming effect and channel power structures69
Correction to: What affects patients’ choice of consultant: an empirical study of online doctor consultation service61
Marketplace, wholesale or hybrid: considering the role of blockchain implementation in countering consumer mistrust59
Navigating the landscape of e-commerce: thematic clusters, intellectual turning points, and burst patterns in online reputation management57
What prompts consumers to purchase online? A machine learning approach50
Importance of the perceived quality of touchpoints for customer journey analysis – evidence from the B2B sector45
Who benefits from offline investment: an analysis of strategic interactions between e-book pricing and bookstores’ investment45
When and why do consumers resist virtual influencer endorsement? The role of product depth and advertising claim types42
The dual impact of ownership concentration and financial performance on ESG activities: evidence from Chinese listed companies41
Open banking on the horizon: a scientometric analysis and research agenda41
Antecedents and consequences of social media use in sales: a meta-analysis40
An empirical study on facilitators and inhibitors of adoption of mobile banking in India36
The impact of electronic word-of-mouth on corporate performance during COVID-1932
Efficient combinations of dual incentives on social networks to achieve viral spread31
Does establishing regional brands of agricultural products improve the reputation of e-commerce? Evidence from China30
How do online celebrities attract consumers? an EEG study on consumers’ neural engagement in short video advertising28
The effectiveness of cross-platform targeted advertising strategy27
Retraction Note: A comparative study of the market demand for Chinese proficiency test preparation books: evidence from e-commerce data26
Equilibrium analysis of selling mode in an online retailing supply chain: a platform-oriented co-opetitive perspective26
AI pricing algorithms under platform competition26
Implication of ‘camera eats first’ construct: unraveling the potentials of digital images in social media on information sharing26
Exploring heterogeneous differences between Chinese and Western customer preferences for restaurant attributes from online reviews25
Optimal investment and pricing strategies of online–offline model for mobile health provider25
Predicting video views of web series based on comment sentiment analysis and improved stacking ensemble model24
Risk of desirable user experiences: insights from those who create, facilitate and accept mobile payments24
How virtual streamers controlling entities and product sensitivity shape consumer purchase intention24
E-commerce channel encroachment and logistics integration strategies considering product quality differences23
Impact of display strategies on sales performance in community group-buying channel: Evidence from a Chinese chain retailer23
What affects patients’ choice of consultant: an empirical study of online doctor consultation service23
Solutions for the commercialization challenges of Horizon Europe and earth observation consortia: co-creation, innovation, decision-making, tech-transfer, and sustainability actions23
Business expansion strategy of two competing software platforms: envelopment vs. connection22
Does rural e-commerce agglomeration help expand family farms’ size? Evidence from Taobao villages in China's Yangtze River Delta22
Help me if you can: the advantage of farmers’ altruistic message appeal in generating engagement with social media posts during COVID-1922
The processing of native advertising compared to banner advertising: an eye-tracking experiment21
Introduction to the special issue on electronic commerce in banking and finance21
Call for Metaverse e-commerce: future challenges and opportunities for electronic commerce21
An interaction model among enterprise and government actions and public opinion dissemination in negative events21
Unraveling mobile internet behavior through customer segmentation: a latent class analysis20
Shaping the causes of product returns: topic modeling on online customer reviews20
Blockchain for sustainable supply chain management: trends and ways forward20
Does electronic economics matter to financial technology firms?20
Kickstarting blockchain: designing blockchain-based tokens for equity crowdfunding19
OEM's optimal remanufacturing mode considering patent license under different commission contracts with platform17
More buyers or more sellers: on marketing resource allocation strategies of competing two-sided platforms17
A personalized value-based justification in food swaps to stimulate healthy online food choices17
Improving stock market prediction accuracy using sentiment and technical analysis17
Competitive coupon promotions: a theory-based model for online retail platforms and third-party sellers16
Task-oriented vs. social-oriented: chatbot communication styles in electronic commerce service recovery16
Dual-evolution: a deep sequence learning model exploring dual-side evolutions for movie recommendation16
Deciphering the world of NFTs: a scholarly review of trends, challenges, and opportunities16
Machine learning approaches to understand IT outsourcing portfolios16
Social capital and knowledge sharing among consumers in virtual communities: psychological ownership’s mediating effect16
Let’s play! Gamification as a marketing tool to deliver a digital luxury experience16
Effect of construal level on the drivers of online-review-helpfulness16
Effect of a new potential supplier on business to business negotiations performance: evidence-based analysis16
Role of risk perception and situational factors in mobile payment adoption among small vendors in unorganised retail15
Unraveling the influence of digital financial system and shadow banking on commercial banks' profitability15
The social fabric of brand communities: how cognitive and relational social capital shape commitment and advocacy14
Last minute only bidding is implausible in eBay sealed bid type-of-auctions14
The role of explained actions and reactions in the helpfulness of online reviews14
AI-powered voice assistants: developing a framework for building consumer trust and fostering brand loyalty14
A study on the role of information cues in E-commerce live streaming: evidence from self-reported and fNIRS data14
How the metaverse influences marketing and competitive advantage of retailers: predictions and key marketing research priorities14
Emerging advances in deep learning and computer vision for visual data search and mining in E-commerce14
Estimating the monetary value of personal information on social networking sites13
Fintech and corporate governance: at times of financial crisis13
The impact of FinTech firms on bank financial stability13
The impact of chinese big tech on the traditional financial market: evidence from Ant Group13
Information-technology-driven platform operations for agricultural products12
Fission marketing on social media platforms with consumer sentiment considerations12
Causal dynamics among fintech, communication and digital payments firms12
RETRACTED ARTICLE: Assessing the efficiency of innovation entities in China: evidence from a nonhomogeneous data envelopment analysis and Tobit12
Synergy or substitution? Interactive effects of user-generated cues and seller-generated cues on consumer purchase behavior toward fresh agricultural products12
Online grocery shopping adoption versus non-adoption among the over-50s in Germany12
A type-2 fuzzy review topic-based model for personalized recommendation12
Optimal platform sales mode in live streaming commerce supply chains12
Mobile application e-grocery retail adoption challenges and coping strategies: a South African small and medium enterprises’ perspective12
Rightly written: the influence of handwritten typefaces in app icons on the downloads of consumers with different regulatory focuses12
Customers’ motives to co-create in smart services interactions12
Identifying contributory domain experts in online innovation communities12
Coopetition in a platform ecosystem: from the complementors’ perspective12
Effects of streamer effort and popularity on livestream retailing performance: a mixed-method study12
SME participation in cross-border e-commerce as an entry mode to foreign markets: A driver of innovation or not?11
Internet finance, institutional quality and economic growth: an empirical insight11
The influence of atmospheric cues and social presence on consumers' impulse buying behaviors in e-commerce live streaming11
Investigating the role of review presentation format in affecting the helpfulness of online reviews11
The effect of in-store electronic word of mouth on local competitor spillovers in the quick service restaurant industry11
Strategic introduction of the showroom channel in a platform supply chain: how to balance cost inefficiency against information asymmetry11
A dualistic approach to harmonious and obsessive passion: The impact of game mechanics on mobile gaming engagement11
Warmth or competence? Understanding voice shopping intentions from Human-AI interaction perspective11
RETRACTED ARTICLE: Customer centric hybrid recommendation system for E-Commerce applications by integrating hybrid sentiment analysis11
Extended ProMap datasets for product mapping10
The role of overt and covert narcissism in virtual goods purchase motivations and intention10
Marketing setting up peer-to-peer electronic platforms to overcome generational barriers to participation in the sharing economy10
Return-refund strategy with coordination contracts in the e-commerce supply chain: a study under effects of digitalization and sustainable manufacturing10
How information and communication technologies contribute to rural tourism resilience: evidence from China10
Design of a high-dimensional information decision model for smart supply chains using IoT data traceability in the post-public health crisis era10
Analysis of the impact of live E-commerce on consumer happiness based on big data technology from the perspective of perception control10
Investigating the impact of online information provision on the market price of blind box10
The influence of eWOM information structures on consumers’ purchase intentions10
Development of a new modified Topsis model to rank the e-commerce companies using the categoric data sets10
The one to watch: Heuristic Determinants of Viewership among Influential Twitch Streamers10
A novel approach for product competitive analysis based on online reviews10
Supervising or assisting? The influence of virtual anchor driven by AI–human collaboration on customer engagement in live streaming e-commerce10
Factors affecting customer intention to return in online shopping: the roles of expectation disconfirmation and post-purchase dissonance9
The contribution of shadow banking risk spillover to the commercial banks in China: based on the DCC-BEKK-MVGARCH-Time-Varying CoVaR Model9
Towards privacy-preserving digital marketing: an integrated framework for user modeling using deep learning on a data monetization platform9
Common typology of multi-sided platforms and virtual communities: analysis of business models using qualitative system dynamics9
The effect of social media on bank performance: an fsQCA approach9
A study on the influence of the characteristics of key opinion leaders on consumers’ purchase intention in live streaming commerce: based on dual-systems theory9
Securing blockchain-based crowdfunding platforms: an integrated graph neural networks and machine learning approach9
Social Commerce Mobile Application Enhancement: a hybrid text clustering - topic modeling business model analysis9
Aspect-based sentiment classification of user reviews to understand customer satisfaction of e-commerce platforms9
Treat or quit: churn prediction in online health communities based on inverse reinforcement learning9
Ad creative generation using reinforced generative adversarial network8
From clicks to consequences: a multi-method review of online grocery shopping8
A comprehensive framework for customer retention in E-commerce using machine learning based on churn prediction, customer segmentation, and recommendation8
Foster the household consumption of rural residents: does the rural e-commerce matter?8
Product design opportunity identification through mining the critical minority of customer online reviews8
Live-streaming sales strategy in different e-commerce sales formats8
Pricing and insurance strategy of online retailers for the price adjustment protection policy8
Exploring global FinTech markets: economic patterns, risk perspectives and strategic partnerships8
Digital finance and health outcomes: uncovering the links in China8
How to boost e-commerce for poverty alleviation? A perspective on competitiveness analysis using online reviews8
Are ETFs, digital assets and credit default swap connected? A fresh insight into dynamic modelling8
Exploring the digital innovation process and outcome in retail platform ecosystems: disruptive transformation or incremental change8
Beneficial showrooming under online vs. offline asymmetric information and price competition8
Towards improving community detection in multilayer networks using semi-supervised matrix factorization8
Enhancing e-grocery order fulfillment: improving product availability, cost, and emissions in last-mile delivery8
MycGNN: enhancing recommendation diversity in e-commerce through mycelium-inspired graph neural network7
A study on user Danmaku sending and emotional expression in online travel videos based on multimodal fusion7
Content provision strategy selection for a media platform in the presence of traffic revenue7
Optimal marketing strategies for live streaming rooms in livestream e-commerce7
Author Correction: Online Advertising and Real Estate sales: evidence from the Housing Market7
Social media effects on multi-generational diffusion of information technology products7
Application of artificial intelligence: Equilibrium analysis of e-commerce platform supply chain sales formats7
A digital payment generalisation model: a meta-analytic structural equation modelling (MASEM) research7
Introduction: online grocery shopping – current and future challenges and opportunities7
RETRACTED ARTICLE: Analysis of the impact of the trade war between China and America on the RMB exchange rate under the R-vine copula model from the perspective of the global value chain7
Is Bitcoin ready to be a widespread payment method? Using price volatility and setting strategies for merchants7
Buy online and pickup in-store: Co-opetition strategy of omnichannel supply chain players7
Contracting and competing on a food delivery platform7
Hybrid self-attention BiLSTM and incentive learning-based collaborative filtering for e-commerce recommendation systems7
Boosting e-commerce sales with live streaming: the power of barrages7
Personalized pricing with persuasive advertising and the value of consumer information: a duopoly framework7
RETRACTED ARTICLE: The influence of the manufacturing agglomeration heterogeneity on the green economic efficiency in China6
Unraveling user perception of peer-to-peer lending platforms: a triangulated mixed-methods approach6
Investigation on users’ resistance intention to facial recognition payment: a perspective of privacy6
Moderating effect of consumers’ opinion leader acceptance: Exploring the relationship between livestreaming shopping and online shopping safety satisfaction6
An eye-tracking study on the role of attractiveness on consumers’ purchase intentions in e-commerce live streaming6
Ecological strategies for rural industrial and green digital poverty alleviation: an empirical analysis in China6
A novel algorithm to model the neuromuscular system from the eye to fingers to authenticate individuals through a typing process6
RETRACTED ARTICLE: From strategic planning to strategy implementation: the cultural environment construction and development for China’s cross-border e-commerce along the Belt and Road6
Experience mining based on text analytics and case-based reasoning to support crowdfunding design6
Correction: Identifying and testing drivers of consumers’ attitude towards last-mile delivery modes6
How livestream selling strategy interacts with product line design6
Building dynamic capabilities of small and medium-sized enterprises through relational embeddedness: evidence from China6
Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop6
RETRACTED ARTICLE: Does the increase of labor protection intensity promote regional economic growth? Evidence from China6
Critical success factors of Blockchain technology adoption for sustainable and resilient operations in the banking industry during an uncertain business environment6
The pressure and the lack of cognitive resource: evidences for duality of attitudes6
Online retailer’s optimal financing strategy in an online marketplace6
Sound in mode on: how sound stimuli influence customer engagement?6
Optimizing the configuration of personalized service supply chain under resource orchestration mechanism6
Television shows ideation, and testing with smart digital twins to advance ratings6
Theoretical perspectives and conceptual framework for online grocery shopping: Adapting to environmental circumstances and influencing internal factors6
The matching effect of influencer style and product type on purchase: the mediating role of processing fluency6
AI in fashion: a literature review6
Pricing and duration decisions of pre-sale crowdfunding5
How attitudes and purchases differ between also-online versus offline-only grocery shoppers in online and offline grocery shopping5
Escaping the reality with humanized brands: Examining the role of anthropomorphized brands in fostering continued engagement5
Sequence aware recommenders for fashion E-commerce5
Decoding the effectiveness of social media influencers’ endorsement on consumer behavior: an evidence-based approach5
How configuration strategy of multi-subject generated signals influences online consumption decision-making: the FsQCA investigation based on signaling theory5
The drivers and income effect of big data use by e-commerce farmers: evidence from China5
Knowledge graph-based graph neural network models for multi-perspective modeling of group preferences5
Introduction: Special Issue on digital marketing and eCommerce5
Foundations of consumption and production in the sharing economy5
A literature survey of security issues in Cloud, Fog, and Edge IT infrastructure5
Watch your Wallet closely with online microloans: a two-stage model for delinquency and default risk management5
Acting on impulse: the role of emotion, gender identity and immersion in driving impulse behavior5
Leveraging heterogeneous information based on heterogeneous network and homophily theory for community recommendations5
Shaping learning aspirations: the influence of E-commerce clusters on rural entrepreneurs5
Exploring the factors affecting content dissemination through WeChat official accounts: a heuristic-systematic model perspective5
The impact of the match between the virtual anchor and brand image on consumers’ purchase intention in virtual live streaming5
A quasi-experimental study on the mechanism of product certification services in e-commerce trading platforms: empirical evidence derived from high-end sneakers on a prominent e-commerce platform5
A novel bidding strategy based on dynamic targeting in real-time bidding market5
Platform value-added service strategy based on data factor endowment5
Developing a comprehensive service quality model for online to offline e-commerce platforms using a hybrid model5
Selling through social media influencers in influencer marketing: participation-based contract versus sales-based contract4
Data-driven review of customer engagement: key research themes and future directions4
Correction: Retailers’ asymmetrical integration of instore and mobile channels: the moderating effects of search and experience goods4
Information services and omnichannel retailing strategy choices of e-commerce platforms with supplier competition4
Virtual reality, authentic motivations: a classification of metaverse users based on VR/XR headset experience4
Forecasting Information Sharing Strategies in Competitive Smart Connected Platforms4
Introducing our senior editors4
Recycling and differential pricing strategies in closed-loop supply chains considering blockchain4
Be constantly different! How to manage influencer authenticity4
Pricing and coordinating of green manufacturing supply chain considering consumers’ anticipated regret4
The value implication of sellers’ following in social marketplaces: A structural holes perspective4
Manufacturers’ social e-commerce channel selection strategy with social popularity concern4
Call for papers on e-commerce for rural and agricultural development4
Prediction of cart abandonment using imbalanced clickstream data in online shopping4
Correction to: Development of a new modified Topsis model to rank the e-commerce companies using the categoric data sets4
Thriving post-cyberattacks: the power of control, disclosure, and IT maturity4
Correction to: reducing ecommerce returns with return credits4
Social media influencer marketing: foundations, trends, and ways forward4
Strategic introduction for competitive fresh produce in an e-commerce platform with demand information sharing4
Research on the influence of social capital on cooperation among subjects in electronic public service supply chain: a supernetwork model analysis4
Analysis of the influencing mechanism of solvers’ participation behavior based on the WSR System Approach4
Share or not share: the optimal logistics service strategy in a dual-channel e-commerce supply chain4
Retraction Note: Does the increase of labor protection intensity promote regional economic growth? Evidence from China4
Retraction Note: An intelligent trading mechanism based on the group trading strategy portfolio to reduce massive loss by the grouping genetic algorithm4
A study of the factors influencing the viewers’ satisfaction and cognitive assimilation with livestreaming commerce broadcast in Hong Kong4
Happiness backfires: emotion and sales in live streaming4
Covid-19 and mobile payment in Belgium: Closing the digital divide or just for the young, social, and impulsive?4
Pricing for online sellers with different payment schemes4
Improving the identification effect of technical trajectory by adding ghost edges in the patent citation network4
The impact of dynamic rating rule on e-commerce platform’s review system under a simulation experiment4
Predicting user engagement levels through emotion-based gesture analysis of initial impressions4
The optimal encroachment strategy of private-label considering the quality effort and platform’s e-word-of-mouth4
Influences of online reviews and in-sale services on a dual-channel supply chain3
Making customers more likely to come back: the role of background colour in triggering arousal to influence memory, attitude, and patronage intention3
Does digital financial inclusion promote elderly consumption? An empirical test based on Chinese survey data3
Mobile payment adoption in the time of the COVID-19 pandemic3
Identifying and testing drivers of consumers’ attitude towards last-mile delivery modes3
Can time pressure promote consumers' impulse buying in live streaming E-commerce? Moderating effect of product type and consumer regulatory focus3
Electronic word-of-mouth (eWOM) and customer brand engagement (CBE): Do they really go hand-in-hand?3
Metaverse in e-commerce industry: current trends and future prospects3
Delivery service and omni-channel online-and-offline for retail collaborative recommendations3
Pricing strategy for C2C sharing platform considering the effect of WOM on purchase decision3
Implications of e-tailers’ transition from reselling to the combined reselling and agency selling3
The effect of online shopping channel on consumers’ responses and the moderating role of website familiarity3
Evaluating the utilization of technological factors to promote e-commerce adoption in small and medium enterprises3
Challenges of blockchain implementation in SMEs’ supply chains: an integrated IT2F-BWM and IT2F-DEMATEL method3
The impact of past fundraising experiences on the fundraising performance of equity crowdfunding projects3
Total factor productivity in Chinese manufacturing firms: the role of E-commerce adoption3
Multimarket contact and unethical market behavior: empirical evidence from a micro-survey of internet enterprises3
Optimal contract design for live streaming shopping in a manufacturer–retailer–streamer supply chain3
E-commerce food choice in the west: comparing business-to-consumer, online-to-offline food delivery service, and click and collect3
Strategic interaction between IoT technology openness and adoption considering potential firm entry3
What is my privacy score? Measuring users’ privacy on social networking websites3
Value-added services decisions of bilateral platform with user expectation and resources constraint3
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