Information Systems Frontiers

Article	Citations
Security, Privacy and Risks Within Smart Cities: Literature Review and Development of a Smart City Interaction Framework	161
Artificial Intelligence and Business Value: a Literature Review	147
The challenges of entering the metaverse: An experiment on the effect of extended reality on workload	119
What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the “Digital Service Usage Satisfaction Model”	117
Consumer Acceptance and Use of Information Technology: A Meta-Analytic Evaluation of UTAUT2	109
A Proposed Sentiment Analysis Deep Learning Algorithm for Analyzing COVID-19 Tweets	107
Assessing the Role of Age, Education, Gender and Income on the Digital Divide: Evidence for the European Union	79
Bridging Digital Divides: a Literature Review and Research Agenda for Information Systems Research	74
Artificial Intelligence (AI) Student Assistants in the Classroom: Designing Chatbots to Support Student Success	69
The Role of Artificial Intelligence in Fighting the COVID-19 Pandemic	67
Emerging Enabling Technologies for Industry 4.0 and Beyond	65
Social Media Adoption, Usage And Impact In Business-To-Business (B2B) Context: A State-Of-The-Art Literature Review	64
Reskilling and Upskilling the Future-ready Workforce for Industry 4.0 and Beyond	63
Industry 4.0 Technologies in Flexible Manufacturing for Sustainable Organizational Value: Reflections from a Multiple Case Study of Italian Manufacturers	60
Antecedents to the Adoption of Mobile Payment in China and Italy: an Integration of UTAUT2 and Innovation Resistance Theory	57
Artificial Intelligence and Blockchain Integration in Business: Trends from a Bibliometric-Content Analysis	55
Bankruptcy Prediction Using Deep Learning Approach Based on Borderline SMOTE	54
Responsible AI for Digital Health: a Synthesis and a Research Agenda	52
Technological Innovation, Sustainable Green Practices and SMEs Sustainable Performance in Times of Crisis (COVID-19 pandemic)	51
Online Review Consistency Matters: An Elaboration Likelihood Model Perspective	50
Is the Convenience Worth the Risk? An Investigation of Mobile Payment Usage	50
The Effects of Data Sampling with Deep Learning and Highly Imbalanced Big Data	50
Applications of Blockchain in Industry 4.0: a Review	49
Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance	49
Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations	46

Assessing Consumers’ Co‐production and Future Participation On Value Co‐creation and Business Benefit: an F-P-C-B Model Perspective	44
Social Commerce in Emerging Markets and its Impact on Online Community Engagement	41
The Role of Online Misinformation and Fake News in Ideological Polarization: Barriers, Catalysts, and Implications	41
Assessing Organizational Users’ Intentions and Behavior to AI Integrated CRM Systems: a Meta-UTAUT Approach	41
FedDPGAN: Federated Differentially Private Generative Adversarial Networks Framework for the Detection of COVID-19 Pneumonia	40
A Meta-Analysis of Online Impulsive Buying and the Moderating Effect of Economic Development Level	39
An Empirical Investigation of Intent to Adopt Mobile Payment Systems Using a Trust-based Extended Valence Framework	39
The Dark Side of Mobile Learning via Social Media: How Bad Can It Get?	38
Cognitive Dissonance in Technology Adoption: A Study of Smart Home Users	37
Robust Android Malware Detection System Against Adversarial Attacks Using Q-Learning	37
Fake news on Social Media: the Impact on Society	37
Industry 4.0 and its Implementation: a Review	37
A Confirmation Bias View on Social Media Induced Polarisation During Covid-19	36
Responsible Artificial Intelligence (AI) for Value Formation and Market Performance in Healthcare: the Mediating Role of Patient’s Cognitive Engagement	36
A Hybrid Approach of Machine Learning and Lexicons to Sentiment Analysis: Enhanced Insights from Twitter Data of Natural Disasters	36
Artificial Intelligence and Reduced SMEs’ Business Risks. A Dynamic Capabilities Analysis During the COVID-19 Pandemic	34
The Current Status and Developing Trends of Industry 4.0: a Review	34
Enablers and Inhibitors of AI-Powered Voice Assistants: A Dual-Factor Approach by Integrating the Status Quo Bias and Technology Acceptance Model	34
Blockchain-Based Agile Supply Chain Framework with IoT	33
Applying and Understanding an Advanced, Novel Deep Learning Approach: A Covid 19, Text Based, Emotions Analysis Study	32
Cognitive Chatbot for Personalised Contextual Customer Service: Behind the Scene and beyond the Hype	32
Designing Personality-Adaptive Conversational Agents for Mental Health Care	32
AI Decision Making with Dignity? Contrasting Workers’ Justice Perceptions of Human and AI Decision Making in a Human Resource Management Context	32
Systematic Literature Review of E-Learning Capabilities to Enhance Organizational Learning	31
Responsible Artificial Intelligence as a Secret Ingredient for Digital Health: Bibliometric Analysis, Insights, and Research Directions	31
Let’s Connect to Keep the Distance: How SMEs Leverage Information and Communication Technologies to Address the COVID-19 Crisis	31
Voice Assistant vs. Chatbot – Examining the Fit Between Conversational Agents’ Interaction Modalities and Information Search Tasks	30
Self-Building Artificial Intelligence and Machine Learning to Empower Big Data Analytics in Smart Cities	30
Modelling the Asymmetrical Relationships between Digitalisation and Sustainable Competitiveness: A Cross-Country Configurational Analysis	29
LogGAN: a Log-level Generative Adversarial Network for Anomaly Detection using Permutation Event Modeling	29
Role of Risks in the Development of Responsible Artificial Intelligence in the Digital Healthcare Domain	29
DeepRan: Attention-based BiLSTM and CRF for Ransomware Early Detection and Classification	29
MarkBot – A Language Model-Driven Chatbot for Interactive Marketing in Post-Modern World	28
The Impact of IoT Smart Home Services on Psychological Well-Being	28
Predicting Sports Injuries with Wearable Technology and Data Analysis	28
Future Industry Internet of Things with Zero-trust Security	28
Single and Clustered Cervical Cell Classification with Ensemble and Deep Learning Methods	27
Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse	27
Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future	27
Data Analytics in Industry 4.0: A Survey	27
Attention-Based LSTM Network for Rumor Veracity Estimation of Tweets	26
Seeking Information on Social Commerce: An Examination of the Impact of User- and Marketer-generated Content Through an Eye-tracking Study	25
Smart Tourism Technologies’ Ambidexterity: Balancing Tourist’s Worries and Novelty Seeking for Travel Satisfaction	25
Facilitators and Barriers of Artificial Intelligence Adoption in Business – Insights from Opinions Using Big Data Analytics	25
Shaping Digital Innovation Via Digital-related Capabilities	25
Re-Examining the Impact of Multidimensional Trust on Patients’ Online Medical Consultation Service Continuance Decision	24
Questioning Racial and Gender Bias in AI-based Recommendations: Do Espoused National Cultural Values Matter?	23
Digital Platforms of Work and the Crafting of Career Path: The Crowdworkers’ Perspective	23
Usage Intention of Social Robots for Domestic Purpose: From Security, Privacy, and Legal Perspectives	23
Responsible Artificial Intelligence in Healthcare: Predicting and Preventing Insurance Claim Denials for Economic and Social Wellbeing	23

Indian Travellers’ Adoption of Airbnb Platform	22
An AI-based Decision Support System for Predicting Mental Health Disorders	22
Accelerating AI Adoption with Responsible AI Signals and Employee Engagement Mechanisms in Health Care	22
An Investigation of Peripheral and Central Cues of Online Customer Review Voting and Helpfulness through the Lens of Elaboration Likelihood Model	22
Digital Nudging in Social Media Disaster Communication	22
Toward an Understanding of the Antecedents to Health Information Privacy Concern: A Mixed Methods Study	22
Event Study and Principal Component Analysis Based on Sentiment Analysis – A Combined Methodology to Study the Stock Market with an Empirical Study	22
Implementing Vertical Integration in the Industry 4.0 Journey: Which Factors Influence the Process of Information Systems Adoption?	21
Disruptive Technologies for Achieving Supply Chain Resilience in COVID-19 Era: An Implementation Case Study of Satellite Imagery and Blockchain Technologies in Fish Supply Chain	21
The Search for Smartness in Working, Living and Organising: Beyond the ‘Technomagic’	20
Evolutionary Programming Based Deep Learning Feature Selection and Network Construction for Visual Data Classification	20
Authenticity in Objects and Activities: Determinants of Satisfaction with Virtual Reality Experiences of Heritage and Non-Heritage Tourism Sites	20
The Source of SMEs’ Competitive Performance in COVID-19: Matching Big Data Analytics Capability to Business Models	18
The Engagement of Complementors and the Role of Platform Boundary Resources in e-Commerce Platform Ecosystems	18
A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption	18
The Application of the Principles of Responsible AI on Social Media Marketing for Digital Health	18
Using Mobile Phone Data for Emergency Management: a Systematic Literature Review	18
Understanding Technology as Situated Practice: Everyday use of Voice User Interfaces Among Diverse Groups of Users in Urban India	18
The Role of Mindfulness in Mitigating the Negative Consequences of Technostress	18
Functional Requirements and Supply Chain Digitalization in Industry 4.0	17
Building Consumers’ Trust in Electronic Retail Platforms in the Sub-Saharan Context: an exploratory study on Drivers and Impact on Continuance Intention	17
How the Structures Provided by Social Media Enable Collaborative Outcomes: A Study of Service Co-creation in Nonprofits	17
Toward AI Governance: Identifying Best Practices and Potential Barriers and Outcomes	17
Organizational Capabilities for AI Implementation—Coping with Inscrutability and Data Dependency in AI	17
Advancing the Understanding of the Role of Responsible AI in the Continued Use of IoMT in Healthcare	17
Fraud Detection in Mobile Payment Systems using an XGBoost-based Framework	16
“Don’t Neglect the User!” – Identifying Types of Human-Chatbot Interactions and their Associated Characteristics	16
COVID_SCREENET: COVID-19 Screening in Chest Radiography Images Using Deep Transfer Stacking	16
A Methodology for Automatic Acquisition of Flood‐event Management Information From Social Media: the Flood in Messinia, South Greece, 2016	16
Responsible Digital Transformation for a Sustainable Society	16
An Approach to Extracting Topic-guided Views from the Sources of a Data Lake	16
Digital Resilience Through Training Protocols: Learning To Identify Fake News On Social Media	15
The future is yesterday: Use of AI-driven facial recognition to enhance value in the travel and tourism industry	15
Bringing Smart Home Technology to Peer-to-Peer Accommodation: Exploring the Drivers of Intention to Stay in Smart Accommodation	15
Designing Transparency for Effective Human-AI Collaboration	15
Trust-Augmented Deep Reinforcement Learning for Federated Learning Client Selection	15
How to Maximize Clicks for Display Advertisement in Digital Marketing? A Reinforcement Learning Approach	15
Exploring the Multi-Level Digital Divide in Mobile Phone Adoption: A Comparison of Developing Nations	15
Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands	15
Shaping a Smart Transportation System for Sustainable Value Co-Creation	14
Factors Affecting Customer Analytics: Evidence from Three Retail Cases	14
Measuring the Big Data Readiness of Developing Countries – Index Development and its Application to Africa	14
Remote HRI: a Methodology for Maintaining COVID-19 Physical Distancing and Human Interaction Requirements in HRI Studies	14
Artificial Intelligence (AI) and Information Systems: Perspectives to Responsible AI	14
Incentive Mechanism for Rational Miners in Bitcoin Mining Pool	14
Designing and Managing Human-AI Interactions	14
A Novel Ensemble-based Classifier for Detecting the COVID-19 Disease for Infected Patients	14
Cyber-Physical Systems in the Context of Industry 4.0: A Review, Categorization and Outlook	13
Design Principles for User Interfaces in AI-Based Decision Support Systems: The Case of Explainable Hate Speech Detection	13
An Enhanced Approach to Map Domain-Specific Words in Cross-Domain Sentiment Analysis	13
E-Government and Entrepreneurship: Online Government Services and the Ease of Starting Business	13
Co-Shaping an Ecosystem for Responsible AI: Five Types of Expectation Work in Response to a Technological Frame	13
Multimodal Wearable Intelligence for Dementia Care in Healthcare 4.0: a Survey	13
Impact of Digital Assistant Attributes on Millennials’ Purchasing Intentions: A Multi-Group Analysis using PLS-SEM, Artificial Neural Network and fsQCA	13
An Investigation of Misinformation Harms Related to Social Media during Two Humanitarian Crises	13
Using Business Analytics for SME Business Model Transformation under Pandemic Time Pressure	13
Extending the Theory of Planned Behavior in the Social Commerce Context: A Meta-Analytic SEM (MASEM) Approach	12
From the “rush to ethics” to the “race for governance” in Artificial Intelligence	12
Robot Pets as “Serious Toys”- Activating Social and Emotional Experiences of Elderly People	12
Atypical Sample Regularizer Autoencoder for Cross-Domain Human Activity Recognition	12
Influence of Culture on Knowledge Sharing Attitude among Academic Staff in eLearning Virtual Communities in Saudi Arabia	12
An Energy Efficient e-Healthcare Framework Supported by Novel EO-μGA (Extremal Optimization Tuned Micro-Genetic Algorithm)	12
Toward Automated Cyber Defense with Secure Sharing of Structured Cyber Threat Intelligence	12
Quarry: A User-centered Big Data Integration Platform	12
Smart Mobility: Contradictions in Value Co-Creation	12
Is There a Place for Responsible Artificial Intelligence in Pandemics? A Tale of Two Countries	11
Analyzing the Quality of Twitter Data Streams	11
Online Variational Learning of Dirichlet Process Mixtures of Scaled Dirichlet Distributions	11
Influence of Habits on Mobile Payment Acceptance: An Ecosystem Perspective	11
Continuance Intention of Mobile Payment: TTF Model with Trust in an African Context	11
Exploring the Attractiveness of Service Robots in the Hospitality Industry: Analysis of Online Reviews	11
Privacy Enhancing Techniques in the Internet of Things Using Data Anonymisation	11
Assessment of Complexity in Cloud Computing Adoption: a Case Study of Local Governments in Australia	11
Organizational Learning for Intelligence Amplification Adoption: Lessons from a Clinical Decision Support System Adoption Project	11
Appropriating Information Technology Artefacts through Trial and Error: The Case of the Tablet	10
Charting the Evolution and Future of Conversational Agents: A Research Agenda Along Five Waves and New Frontiers	10
Breakthroughs on Cross-Cutting Data Management, Data Analytics, and Applied Data Science	10
The Role of ICT Laws and National Culture in Determining ICT Diffusion and Well-Being: A Cross-Country Examination	10
Social Media Data in an Augmented Reality System for Situation Awareness Support in Emergency Control Rooms	10
Privacy-Preserving Mutual Authentication and Key Agreement Scheme for Multi-Server Healthcare System	10

The Interplay of E-commerce, Resilience and Exports in the Context of COVID-19	10
Between Handholding and Hand-held Devices: Marketing Through Smartphone Innovation and Women’s Entrepreneurship in Post Conflict Economies in Times of Crisis	10
Are Online Mobile Gamers Really Happy? On the Suppressor Role of Online Game Addiction	10
A Twitter-Based Study of the European Internet of Things	10
Blockchain for SME Clusters: An Ideation using the Framework of Ostrom Commons Governance	10
An Overview of Utilizing Knowledge Bases in Neural Networks for Question Answering	10
Universal Design of ICT for Emergency Management from Stakeholders’ Perspective	10
Can you be Mindful? The Effectiveness of Mindfulness-Driven Interventions in Enhancing the Digital Resilience to Fake News on COVID-19	10
Knowledge Graph and Deep Learning-based Text-to-GraphQL Model for Intelligent Medical Consultation Chatbot	10
Learning Automata-based Misinformation Mitigation via Hawkes Processes	10
Does Information Systems Support for Creativity Enhance Effective Information Systems Use and Job Satisfaction in Virtual Work?	9
An Assessment of the Barriers Impacting Responsible Artificial Intelligence	9
Assessing the Implementation of AI Integrated CRM System for B2C Relationship Management: Integrating Contingency Theory and Dynamic Capability View Theory	9
Development and Implementation of an ICT-based Disaster Prevention and Mitigation Education Program for the Young Generation	9
A Hybrid Bi-level Metaheuristic for Credit Scoring	9
Being (more) Human in a Digitized World	9
Success and Failure Retrospectives of FinTech Projects: A Case Study Approach	9
Bridging the Digital Divide in Ethnic Minority Older Adults: an Organisational Qualitative Study	9
Enhancing Cubes with Models to Describe Multidimensional Data	9
Using the Anchoring Effect and the Cultural Dimensions Theory to Study Customers’ Online Rating Behaviors	9
On the Interplay of Data and Cognitive Bias in Crisis Information Management	9
Non-addictive Information Systems	9
The Optimal Configuration of IT-Enabled Dynamic Capabilities in a firm’s Capabilities Portfolio: a Strategic Alignment Perspective	9
Chasing Metaverses: Reflecting on Existing Literature to Understand the Business Value of Metaverses	9
Design of an Intelligent Patient Decision aid Based on Individual Decision-Making Styles and Information Need Preferences	8
A Deeper Look at Cloud Adoption Trajectory and Dilemma	8
Online Black-Markets: An Investigation of a Digital Infrastructure in the Dark	8
Coalitional Strategies for Efficient Individual Prediction Explanation	8
Paradoxical Tensions Related to AI-Powered Evaluation Systems in Competitive Sports	8
Deepen electronic health record diffusion beyond breadth: game changers and decision drivers	8
A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective	8
Disentangling Capabilities for Industry 4.0 - an Information Systems Capability Perspective	8
Advances in Secure Knowledge Management in the Artificial Intelligence Era	8
How Do Individuals Justify and Rationalize their Criminal Behaviors in Online Romance Fraud?	7
Seeking Foundations for the Science of Cyber Security	7
Examining the Relationship between National Cybersecurity Commitment, Culture, and Digital Payment Usage: An Institutional Trust Theory Perspective	7
Intelligible Description Language Contract (IDLC) – A Novel Smart Contract Model	7
Outsourcing Strategies for Information Security: Correlated Losses and Security Externalities	7
Adoption of Artificial Intelligence and Cutting-Edge Technologies for Production System Sustainability: A Moderator-Mediation Analysis	7
Do Real-Time Reviews Matter? Examining how Bullet Screen Influences Consumers’ Purchase Intention in Live Streaming Commerce	7
Predicting Blood Donors Using Machine Learning Techniques	7
Collaborating with Virtual Assistants in Organizations: Analyzing Social Loafing Tendencies and Responsibility Attribution	7
Source Credibility Theory: SME Hospitality Sector Blog Posting During the Covid-19 Pandemic	7
Mobile Broadband for Inclusive Connectivity: What Deters the High-Capacity Deployment of 4G-LTE Innovation in India?	6
A Role-Based Administrative Model for Administration of Heterogeneous Access Control Policies and its Security Analysis	6
Cashless Japan: Unlocking Influential Risk on Mobile Payment Service	6
Snakes and Ladders: Unpacking the Personalisation-Privacy Paradox in the Context of AI-Enabled Personalisation in the Physical Retail Environment	6
Trends and Trajectories in the Software Industry: implications for the future of work	6
Linking Drivers and Outcomes of Innovation in IT Firms: The Role of Partnerships	6
Security, Cost and Energy Aware Scheduling of Real-Time IoT Workflows in a Mist Computing Environment	6
Integrated Declarative Process and Decision Discovery of the Emergency Care Process	6
Sustaining Open Source Communities by Understanding the Influence of Discursive Manifestations on Sentiment	6
How to Achieve Swift Resilience: the Role of Digital Innovation Enabled Mindfulness	6
The Interplay Between Investor Activity on Virtual Investment Community and the Trading Dynamics: Evidence From the Bitcoin Market	6
Correction to: Reskilling and Upskilling the Future‑ready Workforce for Industry 4.0 and Beyond	6
Decepticon: a Theoretical Framework to Counter Advanced Persistent Threats	6
Risk Taking Behaviors Using Public Wi-Fi™	6
Exploring the use of IoT Data for Heightened Situational Awareness in Centralised Monitoring Control Rooms	6
Disruption and Legitimacy: Big Data in Society	6
When Ambiguity Rules: The Emergence of Adaptive Governance from (In)Congruent Frames of Knowledge Sharing Technology	6
New Insights into e-Loyalty of Internet Banking Users in an Emerging Market Context: A Multilevel Analysis	5
Understanding the Order Effect of Online Reviews: A Text Mining Perspective	5
Theorizing the Behavioral Effects of Control Complementarity in Security Control Portfolios	5
How Do Users Feel When They Use Artificial Intelligence for Decision Making? A Framework for Assessing Users’ Perception	5
Framework for the Classification of Imbalanced Structured Data Using Under-sampling and Convolutional Neural Network	5
Ethics and AI Issues: Old Container with New Wine?	5
Work Systems in the Indian Information Technology (IT) Industry Delivering Artificial Intelligence (AI) Solutions and the Challenges of Work from Home	5
Editorial on Machine Learning, AI and Big Data Methods and Findings for COVID-19	5
Enhancing ERP Responsiveness Through Big Data Technologies: An Empirical Investigation	5
Corporate Users’ Attachment to Social Networking Sites: Examining the Role of Social Capital and Perceived Benefits	5
The Role of Sentiment Tendency in Affecting Review Helpfulness for Durable Products: Nonlinearity and Complementarity	5
Understanding the Impact of Intellectual Capital on E-Business Entrepreneurial Orientation and Competitive Agility: An Empirical Study	5
How Review Quality and Source Credibility Interacts to Affect Review Usefulness: An Expansion of the Elaboration Likelihood Model	5
Is #SDG13 Trending Online? Insights from Climate Change Discussions on Twitter	5
Examining Client-Vendor Relationship in the Outsourcing of a Work Environment Virtualisation: An Activity Theory Perspective	5
Behavioral and Migration Analysis of the Dynamic Customer Relationships on Twitter	5
Information Privacy Assimilation in IT Organizations	5
Deep Reinforcement Learning in the Advanced Cybersecurity Threat Detection and Protection	5
Organizational Learning from Cybersecurity Performance: Effects on Cybersecurity Investment Decisions	5
Combating Misinformation by Sharing the Truth: a Study on the Spread of Fact-Checks on Social Media	5
Sustaining Patient Portal Continuous Use Intention and Enhancing Deep Structure Usage: Cognitive Dissonance Effects of Health Professional Encouragement and Security Concerns	5
Value Gains in Business Process Outsourcing: The Vendor Perspective	5
The Collaborative Interaction with Pokémon-Go Robot uses Augmented Reality technology for Increasing the Intentions of Patronizing Hospitality	5
Multi-view Latent Learning Applied to Fashion Industry	5
The Effects of Intimacy and Proactivity on Trust in Human-Humanoid Robot Interaction	5