OOIR: Observatory of International Research

Papers

(The TQCC of Information Technology & Tourism is 14. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)

Article	Citations
When and why personalized tourism recommendations reduce purchase intention?	127
Managing emerging risks and sustainability in blockchain adoption for tourism operations	123
From museums to fantasyscapes: user responses to traditional and hyperreality VR in cultural tourism	98
Big data analytics of online news to explore destination image using a comprehensive deep-learning approach: a case from Mexico	61
Virtual reality’s promise for eco-friendly adventures: a study on its role in fostering sustainable tourism and reducing environmental footprint	61
Measuring tourism destination image from multimodal online reviews: a novel framework using deep learning approach	60
Driving tourism growth through AI adoption in G-7 economies: a quantile regression approach	53
Assessing pre-travel online destination experience values of destination websites: scale development and validation	47
Influencers and the choice of a travel destination: a customer journey and information processing perspective	47
Evaluation of generative artificial intelligence tools in tourism using the extended VIKOR method with probabilistic linguistic information incorporating regret theory	46
AI-powered smartphones and phygital tourism experiences: implications and future research directions	43
Psychological recovery effects of 3D virtual tourism with real scenes -- a comparative study	40
Digital transformation: what are the smart cities today?	39
Metaverse and tourism development: issues and opportunities in stakeholders’ perception	33
Challenges in smart tourism: a media content analysis of digital barriers for senior tourists in China	31
A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR	30
Social media and environmentally sustainable tourism: insights from a systematic literature review of the tourist perspective	27
Will a technology-featured authentic shopping environment motivate participants’ purchasing behavior in tourism live-streamed shopping?	27
The pandemic of loneliness: designing smart tourism for combating loneliness	25
Tourism in the digital frontier: a study on user continuance intention in the metaverse	24
Optimising geotrail planning by leveraging least-cost path for sustainable geotourism development: a case study on a Tasmanian west coast post-mining landscape	24
A Systematic literature review of AI-based service failure and service recovery in hospitality and tourism industries using the TCCM framework	23
Revisiting and exploring trust in the digital era: conceptualization and scale development of digital trust in hospitality and tourism	22
Exploring experience design features in the metaverse concerts: a mixed-method approach	22
Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism	22

A multi-criteria recommendation system for personalised tourism experiences with user query analysis	21
Technical and informational content accessibility as a tool to improve web traffic on destination management organization websites: evidence from an empirical analysis	21
Exploring the psychological effects of Metaverse on mental health and well-being	20
Decoding technostress: impact on wellbeing and performance of employees in the hospitality industry	20
A systematic literature review on payment methods in hospitality and tourism	20
SHMIS: An integrated IoT context awareness framework for hotel management to enhance guest experience and operational efficiency	19
Enhancing destination marketing through artificial intelligence driven visual recognition	19
Urban tourists’ spatial distribution and subgroup identification in a metropolis --the examination applying mobile signaling data and latent profile analysis	18
Fading skills, rising doubts – what fuels tourists’ skepticism toward AI?	18
Beta tourist world: a conceptual framework for organizing an event in the metaverse	17
Exploring asymmetric effects of service attributes of robots on customer satisfaction in hotels	16
From questions to insights: how domain-specific semantics boost LLM access to touristic real-time occupancy data	16
Reaching new heights: investigating adoption factors shaping the moon landing of metaverse tourism	15
From mismatched groups to meaningful connections: the role of AI matching in group tourism experiences	15
Modeling sustainable city trips: integrating $$\text {CO}_{2}\text {e}$$ emissions, popularity, and seasonality into tourism recommender systems	15
Interactive webcam travel: supporting wildlife tourism and conservation during COVID-19 lockdowns	14
Is more always better? Technological readiness, process flexibility, and green innovation in tourism	14
Mapping the mind: evaluating digital destination images with EEG technique	14
The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention	14