OOIR: Observatory of International Research

Papers

(The median citation count of Information Technology & Tourism is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)

Article	Citations
New technologies used in COVID-19 for business survival: Insights from the Hotel Sector in China	97
Does virtual reality attract visitors? The mediating effect of presence on consumer response in virtual reality tourism advertising	79
The use of 360-degree virtual tours to promote mountain walking tourism: stimulus–organism–response model	71
Travel live streaming: an affordance perspective	63
The impacts of ICTs on tourism development: International evidence based on a panel quantile approach	54
Deep learning model based on expectation-confirmation theory to predict customer satisfaction in hospitality service	54
ChatGPT for e-Tourism: a technological perspective	50
Digital well-being in the tourism domain: mapping new roles and responsibilities	45
Immersive technologies for tourism: a systematic review	40
Interpreting the perceptions of authenticity in virtual reality tourism through postmodernist approach	40
Enhancing sustainable development through tourism digitalisation: a systematic literature review	33
Tourism destination management using sentiment analysis and geo-location information: a deep learning approach	29
An enabling Framework for Blockchain in Tourism	26
Profiling early adopters of blockchain-based hotel booking applications: demographic, psychographic, and service-related factors	25
Tourism in the digital frontier: a study on user continuance intention in the metaverse	23
Mapping tourism and hospitality research on information and communication technology: a bibliometric and scientific approach	22
Comparing online travel review platforms as destination image information agents	21
A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR	21
How does celebrity involvement influence travel intention? The case of promoting Chengdu on TikTok	20
Ranking hotels through multi-dimensional hotel information: a method considering travelers’ preferences and expectations	18
Collaborating against COVID-19: bridging travel and travel tech	18
ICTs and well-being: challenges and opportunities for tourism	18
Metaverse for tourists and tourism destinations	15
Machine learning for assessing quality of service in the hospitality sector based on customer reviews	14
Live-streaming community interaction effects on travel intention: the mediation role of sense of community and swift-guanxi	14

A comparative analysis of factors influencing millennial travellers’ intentions to use ride-hailing	13
Promotion of urban tourism: insights into user engagement on social media	12
Popularity, novelty and relevance in point of interest recommendation: an experimental analysis	12
Tourism demand forecasting of multi-attractions with spatiotemporal grid: a convolutional block attention module model	11
Metaverse and tourism development: issues and opportunities in stakeholders’ perception	11
Understanding the development of blockchain-empowered metaverse tourism: an institutional perspective	11
Technology and museum visitor experiences: a four stage model of evolution	11
Metaverse in the tourism sector for talent management: a technology in practice lens	10
Interactive webcam travel: supporting wildlife tourism and conservation during COVID-19 lockdowns	10
My heritage in my pocket: mobile device and app use by genealogy tourists	9
The determinants of the adoption of blockchain technology in the tourism sector and metaverse perspectives	9
Differences in Chinese and Western tourists faced with Japanese hospitality: a natural language processing approach	9
Exploring the psychological effects of Metaverse on mental health and well-being	9
Point-of-interest lists and their potential in recommendation systems	9
Can Google Trends data provide information on consumer’s perception regarding hotel brands?	8
The pandemic of loneliness: designing smart tourism for combating loneliness	8
Benefit segmentation in the tourist accommodation market based on eWOM attribute ratings	8
Developing a model for smart tourism destinations: an interpretive structural modelling approach	8
Enhancing social media branded content effectiveness: strategies via telepresence and social presence	7
A machine learning-based approach for classifying tourists and locals using geotagged photos: the case of Tokyo	7
Psychological recovery effects of 3D virtual tourism with real scenes -- a comparative study	6
Scoping out urban areas of tourist interest though geolocated social media data: Bucharest as a case study	6
A digital humanism view on e-tourism	6
Attitudes towards machine translation and languages among travelers	6
Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism	5
Do same-level review ratings have the same level of review helpfulness? The role of information diagnosticity in online reviews	5
The role of procedural, financial and relational switching costs in the Chinese online hotel booking market: antecedents and consequences	5
How do sensory features of places impact on spatial exploration of people with autism? A user study	5
Asymmetrical impact of service attribute performance on consumer satisfaction: an asymmetric impact-attention-performance analysis	5
An affective approach to modelling intentions to use technologies for social distancing in hotels	4
Systematic investigation of keywords selection and processing strategy on search engine forecasting: a case of tourist volume in Beijing	4
Assessing the helpfulness of hotel reviews for information overload: a multi-view spatial feature approach	4
The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention	4
Mining mobile application usage data to understand travel planning for attending a large event	4
An empirical study of the impact of metaverse storytelling on intentions to visit	4
Instagram travel influencers coping with COVID-19 travel disruption	4