OOIR: Observatory of International Research

Papers

(The median citation count of Information Technology & Tourism is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)

Article	Citations
When and why personalized tourism recommendations reduce purchase intention?	127
Managing emerging risks and sustainability in blockchain adoption for tourism operations	123
From museums to fantasyscapes: user responses to traditional and hyperreality VR in cultural tourism	98
Big data analytics of online news to explore destination image using a comprehensive deep-learning approach: a case from Mexico	61
Virtual reality’s promise for eco-friendly adventures: a study on its role in fostering sustainable tourism and reducing environmental footprint	61
Measuring tourism destination image from multimodal online reviews: a novel framework using deep learning approach	60
Driving tourism growth through AI adoption in G-7 economies: a quantile regression approach	53
Assessing pre-travel online destination experience values of destination websites: scale development and validation	47
Influencers and the choice of a travel destination: a customer journey and information processing perspective	47
Evaluation of generative artificial intelligence tools in tourism using the extended VIKOR method with probabilistic linguistic information incorporating regret theory	46
AI-powered smartphones and phygital tourism experiences: implications and future research directions	43
Psychological recovery effects of 3D virtual tourism with real scenes -- a comparative study	40
Digital transformation: what are the smart cities today?	39
Metaverse and tourism development: issues and opportunities in stakeholders’ perception	33
Challenges in smart tourism: a media content analysis of digital barriers for senior tourists in China	31
A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR	30
Social media and environmentally sustainable tourism: insights from a systematic literature review of the tourist perspective	27
Will a technology-featured authentic shopping environment motivate participants’ purchasing behavior in tourism live-streamed shopping?	27
The pandemic of loneliness: designing smart tourism for combating loneliness	25
Tourism in the digital frontier: a study on user continuance intention in the metaverse	24
Optimising geotrail planning by leveraging least-cost path for sustainable geotourism development: a case study on a Tasmanian west coast post-mining landscape	24
A Systematic literature review of AI-based service failure and service recovery in hospitality and tourism industries using the TCCM framework	23
Exploring experience design features in the metaverse concerts: a mixed-method approach	22
Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism	22
Revisiting and exploring trust in the digital era: conceptualization and scale development of digital trust in hospitality and tourism	22

Technical and informational content accessibility as a tool to improve web traffic on destination management organization websites: evidence from an empirical analysis	21
A multi-criteria recommendation system for personalised tourism experiences with user query analysis	21
Decoding technostress: impact on wellbeing and performance of employees in the hospitality industry	20
A systematic literature review on payment methods in hospitality and tourism	20
Exploring the psychological effects of Metaverse on mental health and well-being	20
Enhancing destination marketing through artificial intelligence driven visual recognition	19
SHMIS: An integrated IoT context awareness framework for hotel management to enhance guest experience and operational efficiency	19
Urban tourists’ spatial distribution and subgroup identification in a metropolis --the examination applying mobile signaling data and latent profile analysis	18
Fading skills, rising doubts – what fuels tourists’ skepticism toward AI?	18
Beta tourist world: a conceptual framework for organizing an event in the metaverse	17
Exploring asymmetric effects of service attributes of robots on customer satisfaction in hotels	16
From questions to insights: how domain-specific semantics boost LLM access to touristic real-time occupancy data	16
Modeling sustainable city trips: integrating $$\text {CO}_{2}\text {e}$$ emissions, popularity, and seasonality into tourism recommender systems	15
Reaching new heights: investigating adoption factors shaping the moon landing of metaverse tourism	15
From mismatched groups to meaningful connections: the role of AI matching in group tourism experiences	15
The influence of robot anthropomorphism and perceived intelligence on hotel guests’ continuance usage intention	14
Interactive webcam travel: supporting wildlife tourism and conservation during COVID-19 lockdowns	14
Is more always better? Technological readiness, process flexibility, and green innovation in tourism	14
Mapping the mind: evaluating digital destination images with EEG technique	14
Does accent matter? Investigating the impact of virtual tourist assistants’ accents on tourists’ visit intentions	13
Simulation of recommender systems driven tourism promotion campaigns	13
Investigating the impact of autonomy on presence: a comparative analysis on sense of presence and telepresence	13
Applied data science in tourism (Interdisciplinary approaches, methodologies, and applications	13
From words to visuals: a transformer-based multi-modal framework for emotion-driven tourism analytics	13
Deep resource allocation for a massively multiplayer online finance of tourism gamification in metaverse	12
A comprehensive framework for phygital tourism experiences: bridging academic insights and industry practices across sectors	12
Tourism demand forecasting of multi-attractions with spatiotemporal grid: a convolutional block attention module model	12
Advancing tourism sentiment analysis: a comparative evaluation of traditional machine learning, deep learning, and transformer models on imbalanced datasets	12
Quantifying differences between UGC and DMO’s image content on Instagram using deep learning	12
Attributes influencing guests’ experiences: a comparison of nonprofit and for-profit peer-to-peer accommodation platforms	12
LLM-assisted reconstruction and analysis of wellness tourism flow networks: a case study of Yunnan, China	11
Improving trust in online reviews: a machine learning approach to detecting artificial intelligence-generated reviews	11
Advancing reliability assessment of venue-reference social media data for enhanced domestic tourism development	10
Book review “contemporary research methods in hospitality and tourism”	10
Understanding the well-being of digital nomads from the perspective of self-determination theory – the case of China	10
One policy fits all? a Bayesian network analysis of digital nomad decision-making among Korean Millennials and Gen Z	10
How Heidi helps: designing for inspiration in digital travel assistants	9
Explicating affordances in travel information search: investigating device use in relation to goals and personal characteristics	9
Innovating data-driven tourism reputation management: methodological foundations of the tourism online reputation index (TORI)	9
Beyond love and breakup: integrating intervention letters for nuanced insights into consumer-robot relationships	9
Spatio-Temporal Tourist Behavior (STTB) under digital footprints: a systematic literature review	8
A survey on point-of-interest recommendations leveraging heterogeneous data	8
Sources of restaurant recommendations: how consumers in Germany and Switzerland perceive their importance in known and unknown areas	8
Attitudes towards machine translation and languages among travelers	8
“Technology Advances and Innovation in Wine Tourism: New Managerial Approaches and Cases”	8
Metaverse in the tourism sector for talent management: a technology in practice lens	8
Understanding the influence of data characteristics on the performance of point-of-interest recommendation algorithms	7
Daily tourism demand forecasting via card transactions: a multi-source, interpretable, framework for diverse destinations and markets	7
Sequential framework for analyzing mobile click-through decision in online travel agency with user digital footprints	7
Nipah virus “next pandemic?” narratives: travel risk perception, airport screening, and misinformation across Reddit communities (Dec 2025–Jan 2026)	7

Enabling active visitor management: local, short-term occupancy prediction at a touristic point of interest	6
Designing visitor journey for optimized visitor throughput: a case study of Rawdah al shareefah	6
When residents speak: how smart tourism drives destination advocacy	6
Live-streaming community interaction effects on travel intention: the mediation role of sense of community and swift-guanxi	5
A six-phase AI-expert framework for evaluating policy coherence in sustainable tourism	5
When robots speak: exploring conversational styles, robot persona realism, and engagement in hospitality and tourism services	5
Forecasting tourism demand with pre-holiday attribute	5
How does celebrity involvement influence travel intention? The case of promoting Chengdu on TikTok	5