Journal of Healthcare Management

Article	Citations
You Can’t Manage What You Don’t Measure	17
Sutton's Law and 90,000 Missed Opportunities to Address the Nursing Shortage	14
Providers' Perceptions of the Effectiveness of Electronic Health Records in Identifying Opioid Misuse	14
Gearing Up for a Vaccine Requirement: A Mixed Methods Study of COVID-19 Vaccine Confidence Among Workers at an Academic Medical Center	12
Joanne M. Conroy, MD, CEO and President of Dartmouth Health, Lebanon, New Hampshire	10
Engaging Physicians in Leadership: Motivations, Challenges, and Identity-Based Considerations	9
Saying “Yes” First: Practical Guidance on Building Academic-Practice Partnerships	9
How Stakeholder Perceptions of Quality Shape Healthcare Transactions: Insights from Key Decision-Makers Across the Ecosystem	8
Fortitude as a Key to Reducing Burnout: Its Critical Role in Influencing the Relationship Between Organizational Support and Burnout	8
ABSTRACT FROM THE FORUM ON ADVANCES IN HEALTHCARE MANAGEMENT RESEARCH	7
John B. Chessare, MD, FACHE, President and CEO, GBMC HealthCare	7
Addressing Information Asymmetry in Healthcare Through AI-Enhanced Patient Education	7
Factors Associated With Healthcare Clinician Stress and Resilience: A Scoping Review	6
Medical Complexity Mediates Healthcare Resource Use in the Socially Vulnerable	6
Exploring National Trends and Organizational Predictors of Violence and Mistreatment From Patients and Visitors	6
Callie C. Andrews, FACHE, Senior Vice President, Wellstar Health System, and COO, Wellstar Hospitals, Marietta, Georgia	5
Establishing a Sustainable Healthcare Delivery Workforce in the Wake of COVID-19	5
ABSTRACTS FROM THE FORUM ON ADVANCES IN HEALTHCARE MANAGEMENT RESEARCH	5
Predictors of Perceived Senior Leader Honesty and Integrity: Results from a National Sample of Healthcare Workers	5
Operative Time Accuracy in the Era of Electronic Health Records: Addressing the Elephant in the Room	5
MEND the Divide: A Pathway to Equitable Maternal Care in the United States	5
Extremes of Emergency Department Boarding are Associated With Poorer Financial Performance Among Hospitals	5
Martin J. Bonick, FACHE, President and CEO, Ardent Health, Brentwood, Tennessee	5
Financial Performance of Accountable Care Organizations: A 5-Year National Empirical Analysis	4
What Should Healthcare Systems Consider When Modernizing Call Centers? Early Considerations From the Veterans Health Administration	4

Understanding Multilevel Factors Related to Retention Among the Direct Care Workforce: Incorporating Lessons Learned in Considering Innovative Interventions	4
Aligning Federal Grant Review Processes with Academic Standards: A Call for Reform	4
Secondary Expert Medical Opinions Associated with Treatment Strategy Changes and Substantial Cost Savings for Healthcare Payers	4
Mental Healthcare Utilization Among US Healthcare Workers During the COVID-19 Pandemic: Evidence from the 2020–2021 National Health Interview Survey	4
Creating Your Personal Board of Directors	4
Control: The Foundation of Successful Safety Planning	3
Critical Perspectives: Medical Social Workers’ Early Insights on Health-Related Social Needs Screening and Follow-up	3
The Reset of Safety: Leadership Guidance for Transformational Progress	3
Annette M. Walker, President, City of Hope Orange County	3
Twelve Considerations for the Future of Healthcare	3
How Hospitals Can Respond to Declining Support for Public Health	3
The Early Impact of the COVID-19 Pandemic on Hospital Finances	3
Assessing the Performance Value of the Baldrige Journey: A Comparison of Baldrige Applicants and Nonapplicants	3
Advancing Equity in U.S. Hospital Systems: Employee Understandings of Health Equity and Steps for Improvement	3
Michael A. Slubowski, FACHE, President and CEO, Trinity Health	3
Evolution of the Chief Medical Officer Role in Teaching Hospitals and Health Systems	2
AI-Powered Patient-Centered Care: A Call to Action for Innovation	2
Efficiency Determinants in Healthcare: A Systematic Review With an Integrated Canonical Correlation Analysis–Data Envelopment Analysis/Assurance Region Model	2
Meeting Future Demands of Acute Care Through the Home Hospital Care Model	2
Thomas M. Priselac, Former President and CEO of Cedars-Sinai Medical Center and Health System	2
Correlation of Mindfulness Practices, Resilience, and Compassion Satisfaction in Hospital-Based Healthcare Workers: A Randomized Controlled Trial	2
Association of Hospital Readmission Rates With Discharge Disposition for Patients With Psychotic Disorders	2
Christopher J. King, PhD, FACHE, Dean of the School of Health, Georgetown University	2
Evaluation of Work–Life Integration, Social Isolation, and the Impact of Work on Personal Relationships Among Healthcare CEOs and Administrative Leaders	2
Long-Term Impact of an Online Physician Group-Coaching Program to Improve Burnout and Self-Compassion in Trainees	2
When States Mandate Hospital Community Benefit Reports, Provision Increases	2
Chad T. Lefteris, FACHE, President and CEO, UCI Health, Orange County, California	2
Personalized Postacute Hospitalization Recovery: A Novel Intervention to Improve Patient Experience and Reduce Cost	2
Designing an Effective Organizational Culture to Guard Against the Cyber Risks of Emerging Technologies	2
What Organizational Diagnostics Do You Use to Detect Management Issues?	1
Value of Information Sharing in Using Healthcare Information Technology: A Systematic Review	1
Redefining Mental Health Care Through Innovative, Personalized Support	1
Optimization Without Extraction: A Leadership Governance Test	1
Whence Goes England's National Health Service ... So Go We All?	1
For-Profit Hospital Reflections on Community Relationships in the Time of COVID-19	1
Characteristics of High-Performing Administrative Leaders in a Physician-Administrator Dyad in an Academic Medical Center	1
Vulnerable Patient Intensified Protocol to Reduce Readmission Disparities After Coronary Artery Bypass Grafting: Design, Implementation, and Lessons Learned from a Quality Initiative	1
Organizational Factors That Promote Error Reporting in Healthcare: A Scoping Review	1
The Vital Role of Executive Rounding in Promoting a Culture of Safety in Hospitals	1
Navigating the Path to Employee Job Retention and Engagement in US Health Centers: A Moderated Mediation Analysis	1
Silver Linings: Building Sustainable Improvement Capacity	1
Satisfaction with Artificial Intelligence Among Patients and Physicians: A Scoping Review	1
Implementation of a Virtual Asynchronous Scribe Program to Reduce Physician Burnout	1
Climate Change and Healthcare: Creating a Sustainable and Climate-Resilient Health Delivery System	1
Advance Care Planning Billing Codes Associated With Decreased Healthcare Utilization in Neurological Disease	1
Jim Skogsbergh, FACHE, 2025 Recipient of the ACHE Gold Medal Award	1
Who’s Not Talking? Nonresponse Bias in Healthcare Employee Well-Being Surveys	1
Healthcare Workplace Violence: Hurting Those Who Try to Help	1
Mitigating Moral Distress in Leaders of Healthcare Organizations: A Scoping Review	1
RADM Anne M. Swap, FACHE, 2024 Recipient of the ACHE Gold Medal Award	1

ABSTRACTS FROM THE FORUM ON ADVANCES IN HEALTHCARE MANAGEMENT RESEARCH	1
Burnout, Moral Distress, and Compassion Fatigue as Correlates of Posttraumatic Stress Symptoms in Clinical and Nonclinical Healthcare Workers	1
Disaster Preparedness Training Relevance for Organizational Response Effectiveness: A Healthcare Executive Perspective	1
From Discontinuity to Transformation: Drucker’s Wisdom for Navigating Today’s Healthcare Environment	1
Using Artificial Intelligence in Electronic Health Record Systems to Mitigate Physician Burnout: A Roadmap	0
Wayne Young, FACHE, CEO, The Harris Center for Mental Health and IDD	0
Positive Leadership Behaviors Empower Teams and Effect Change	0
Developing a New Paradigm for Healthcare Delivery: Lessons Learned from Same-Day Access	0
Peggy D. Harris, FACHE, Regional Chief Diversity Officer, Atrium Health	0
An Exploratory Study of Dynamic Capabilities and Performance Improvement in Hospitals	0
Hospital-Wide Intervention in Billing and Coding to Capture Complexity of Care at an Academic Referral Center	0
Hospital Cultural Competency Leadership and Training is Associated with Better Financial Performance	0
Pierre Monice, FACHE, 2025 Recipient of the ACHE Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year	0
Diversity Signaling in Healthcare: Workforce and Health Equity Implications	0
The Impact of Leadership Training on Burnout and Fulfillment Among Direct Reports	0
Beyond the Bottom Line: Assessing Charity Care, Community Benefits, and Tax Exemptions in Nonprofit Hospitals	0
Odette C. Bolano, FACHE, President and CEO, Saint Alphonsus Health System	0
Playing by the Rules? Tracking U.S. Hospitals' Responses to Federal Price Transparency Regulation	0
Patient Comments on the Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG-CAHPS) Survey Reflect Improvements in Provider Behaviors From Coaching	0
Artificial Intelligence Answers an Editor's Question	0
There Has Been an Outbreak of “Cost Disease”: Are Hospitals Ready?	0
Associations Between Organizational Support, Burnout, and Professional Fulfillment Among US Physicians During the First Year of the COVID-19 Pandemic	0
Leadership to Accelerate Healthcare’s Digital Transformation: Evidence From 33 Health Systems	0
Patient Engagement Functionalities’ Influence on Quality Outcomes: The Road via EHR Presence	0
Associations Between Integration and Patient Experience in Hospital-Based Health Systems: An Exploration of Horizontal and Vertical Forms of Integration	0
Healthcare Workers' Perceptions of On-Site Childcare	0
Leading-Edge Care: Where High Tech Meets High Touch	0
Moral Distress Consultation Services: Insights From Unit- and Organizational-Level Leaders	0
Association of Measured Quality and Future Financial Performance Among Hospitals Performing Cardiac Surgery	0
Retail Pharmacy: From Prescriptions to Personalized Care	0
Sprint Teams Lead the Way to Rapid Improvement of Quality Indicators	0
Rivka Friedman, Managing Director, Innovation, Morgan Health	0
Improving Operations, From Preop to Postop	0
Building Community for Greater Well-Being	0
VHA's Movement for Change: Implementing High-Reliability Principles and Practices	0
2023 ACHE Gold Medal Recipient: John M. Haupert, FACHE, President and CEO, Grady Health System	0
You Cannot Function in “Overwhelm”: Helping Primary Care Navigate the Slow End of the Pandemic	0
“It’s an Honor and Privilege to Do What We Do”: A Qualitative Study of Professionalism Among Physicians and Nurses During the COVID-19 Pandemic	0
The Impact of Chaplaincy Departments on Hospital Patient Experience Scores	0
ACHE Lifetime Service and Achievement Award Recipient: Paul B. Hofmann, DrPH, LFACHE	0
Factors Associated with Healthcare Leaders’ Perceived Self-Efficacy During Crises	0
Sticky Note Policies: Inadequate Bandages for Organizational Entropy	0
Loss, Adversity, and Asymmetry: The Future of NIH Funding	0
Strategic Healthcare Change: Balancing Change and Stability	0
Tech’s Dark Side: US Hospitals Face Emerging Threats	0
Why I Write: Four Practical Guideposts for Today’s Healthcare Leaders	0
Burke Kline, DHA, FACHE, CHFP, CEO, Jefferson Community Health & Life	0
Early Financial Impact of the COVID-19 Pandemic on U.S. Hospitals	0
The Patient Experience of Adolescents With Traumatic Injuries: Recommendations for Improvement	0
Christopher E. Johnson, PhD, Director, Institute of Health Administration, Georgia State University, Atlanta, Georgia	0
Improving Efficiency in Patient Access to Medication Assistance Programs	0
Organizational Resilience in Healthcare: A Scoping Review	0
Assessing Professional Fulfillment and Burnout Among CEOs and Other Healthcare Administrative Leaders in the United States	0
Jonathan B. Perlin, MD, PhD, President and CEO, The Joint Commission	0
Impact of Clinical Pharmacy Surveillance on Pharmacy Services: A Quality Improvement Project	0
Volunteers Needed: Understanding African Americans’ Perceptions of Clinical Trials and Intentions to Participate	0
Banishing the Lifelong Harm of Childhood Trauma: A Treatable, Preventable Crisis	0
DEI in the Healthcare Workforce: Advancing Equity Systemwide to Improve Service, Care, and Innovation	0
Managing Through a Pandemic: A Daily Management System for COVID-19 Response and Recovery	0
The Role of Healthcare Systems in Workforce Housing: An Urban and Rural Imperative	0
Rural Hospital Service Lines: Changes Over Time and Impacts on Profitability	0
Strategic Planning is Dead. Long Live Strategic Planning	0
Differences in Healthcare Utilization in Children with Developmental Disabilities Following Value-Based Care Coordination Policies	0
Lean Performance Indicators and Facilitators of Outcomes in U.S. Public Hospitals	0
Leveraging Artificial Intelligence to Reduce Neuroscience ICU Length of Stay	0
Sun Tzu and the Art of Healthcare Management	0
Monitoring Length of Stay of Acute Myocardial Infarction Patients: A Times Series Analysis Using Statistical Process Control	0
Factors Affecting Turnover of Advanced Practice Providers: A University Teaching Hospital Review	0
The Evolution of Employee Assistance Programs to Best Support Healthcare Organizations	0
Comparison of Full-Time Equivalent and Clinic Time Labor Input Measures in Productivity Metrics	0
From Teams to Transactions: Stepping Back From Feed-Forward Practices	0
The Rising Tide of Medical Tourism: Opportunities and Challenges for Healthcare Organizations	0
Blockchain Technology in Healthcare: An Analysis of Strengths, Weaknesses, Opportunities, and Threats	0
Virtual Reality Experience to Relieve Stress, Burnout, Fatigue, and Anxiety in Healthcare Professionals: A Systematic Review	0
Sprint Team Approach Yields Rapid Improvement in Leapfrog Quality Indicators	0
Closing the Gender Gap in Healthcare Leadership: Can Administrative Fellowships Play a Role?	0
Association of Measured Quality and Future Financial Performance Among Hospitals Performing Cardiac Surgery	0
Successful Care Delivery Through the Lens of the Patient Experience	0
Implementation of a High-Value, Evidence-Based Care Program: Impact and Opportunities for Learning Organizations	0
Evidence-Based Performance Indicators of Positive Inpatient Experiences	0

Financial Performance of Hospital Telehealth Adopters, Nonadopters, and Switchers: A Rural-Urban Comparison	0
A New Era for the Patient Safety Imperative	0
Understanding the Impact of Span of Control on Nurse Managers and Hospital Outcomes	0
Effects of Healthcare Organization Actions and Policies Related to COVID-19 on Perceived Organizational Support Among U.S. Internists: A National Study	0
Behavior Intervention Response Team: Piloting an Effective Means to Manage Patient- and Family-Disruptive Behaviors	0
ABSTRACTS FROM THE FORUM ON ADVANCES IN HEALT HCARE MANAGEMENT RESEARCH	0
Improvising a Cultural Commitment Renewal From the Middle Up	0
Systematic Outcomes Measurement Can Lead to Performance Excellence	0
Beyond the Breach: Navigating the Knowns and Unknowns of Cybersecurity	0
A Pragmatic Approach to Assessing Supervisor Leadership Capability to Support Healthcare Worker Well-Being	0
Quality Matters: Examining the Impact of Nurse Staffing Challenges on Clinical Outcomes	0
Kimberly Enard, PhD, FACHE, Associate Professor in the College for Public Health and Social Justice and MHA Program Director at Saint Louis University	0
Professional Behavior and Value Erosion: A Qualitative Study of Physicians and the Electronic Health Record	0
Caring for Those Who Care for Us: Three Steps to Address the Workforce Crisis	0
Hospital Medicare Spending per Beneficiary: A Longitudinal Study	0
Back to the Future: Integrating Artificial Intelligence and Automation for Patient Safety	0
A Seat at the Table: An Examination of Hospital Governing Board Diversity, 2011–2021	0
Do Patient-Provider Therapeutic Connections Vary by Race or Ethnicity? A Comparison of Black, White, and Hispanic/Latino Patient Experiences	0
2023 ACHE Hudgens Award Recipient: Baljeet S. Sangha, FACHE, COO, San Francisco Health Network	0
Plagiarism’s Inevitability: An Elegy for the Elucidating Footnote	0
Ashley Vertuno, 2024 Recipient of the Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year	0
The Path Back to Purpose: Confronting Moral Injury in Medicine	0
Provider Perspectives of Patient Experience Measurement and Quality Improvement in Primary Care	0