Journal of Hospitality & Tourism Research

Papers
(The TQCC of Journal of Hospitality & Tourism Research is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)
ArticleCitations
Navigating Gen Z Hospitality Employees’ Inter-Role Conflict: A Multi-Level Examination of Work–Personal Conflict205
Investigating the Formation of Ethical Animal-Related Tourism Behaviors: A Self-Interest and Pro-Social Theoretic Approach95
A Donation-With-Purchase at a Restaurant: Perceived Authenticity in a Cause-related Marketing94
Corrigendum to “Transforming Hospitality Workforces Through Adaptive Human Resource Management”66
Threat-Induced Sustainability: How Covid-19 has Affected Sustainable Behavioral Intention and Sustainable Hotel Brand Choice59
Tourism Demand Interval Forecasting Amid COVID-19: A Hybrid Model With a Modified Multi-Objective Optimization Algorithm58
Detecting and Establishing Measurement Invariance In Hospitality Research: Foundations, Challenges and Implications for Validity and Theory Development46
Instant Karma: How the Karmic-Investment Mindset Affects Customer Engagement With Corporate Charitable Giving Requests46
EXPRESS: Unpacking Overtourism in Barcelona (1986–2025): A Longitudinal Process-Tracing Analysis and the Cascade Amplification Framework42
Slow or Fast? The Video Motion Design in Destination Marketing42
Generational Perspectives on Responses to Abusive Supervision in the Hotel Industry41
COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned41
Chaxu Climate as a Double-Edged Sword: A Moderated Mediation Model of Organizational Justice, Hierarchy Level on Turnover Intention40
How Self-Identity and Social Identity Grow Environmentally Sustainable Restaurants’ Brand Communities Via Social Rewards36
Regulation, Automated Technologies, and Competitiveness in the Hospitality Industry31
Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention31
Seeking Substitutive Satisfaction: The Influencing Mechanism of Loneliness on Tourists’ Pro-Environmental Behavior31
One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants30
Dawn or Dusk? Will Virtual Tourism Begin to Boom? An Integrated Model of AIDA, TAM, and UTAUT29
Why Do Consumers Hesitate to Choose Green Hotels? The Role of Psychology of Ambivalence29
How and Why Commitment-Focused Hospitality Employee Recognitions Attract Growth-Minded Job Seekers: An Inspiration Theory Perspective29
Tourism and Hospitality Forecasting With Big Data: A Systematic Review of the Literature28
Rethinking Hospitality Leadership: Cultivating Human–Robot Co-Working Harmony Through Rapport Leadership27
Is Authenticity the New Luxury? Examining the Components and Dynamics of the Luxury Accommodation Experience27
50+ Years of Restaurant Tipping Research Part I: Theoretical Foundations and Significant Research Themes27
Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure: Defining the Core and Knowledge Structure26
The Intersection of Technology, Accessible Tourism and Tourists With Intellectual Disabilities: Proposing a Novel Conceptual Framework25
Tourists’ Value Co-Creation With Service Robots: Antecedents and Mechanisms25
Tourism Actors’ Responsible Behavior: A Systematic Literature Review25
Social Media Influencers and Their Marketing Outcomes in Tourism and Hospitality Research: Applying BERTopic Analysis and Meta-Analysis Approaches25
Fee-Oriented Strategies, Ownership Structure and Analyst Forecast Accuracy in the Hospitality Industry24
Interaction With Cutting-Edge Technologies: A Bibliometric Analysis and a Theoretical Framework24
Virtual Tourism Experiences and Mental Restoration24
Chronicles of Film Tourism: An Integrative Review and Future Research Directions22
The Role of Brand Authenticity and Existential Authenticity in Building Brand Loyalty Toward LGBT-Friendly Hotels22
The Interaction Effect of Self-Service Technology and Firms’ Facilitating Conditions on Co-Created Value: A Service-Dominant Logic Perspective21
Mental Time Travel in Online Travel Communities: The Application of Past and Future Time Orientations21
The slow movements: Informetric mapping of the scholarship and implications for tourism and hospitality21
An Exploratory Qualitative Study of Visitors’ Cognitive Appraisals in a Meteorological Landscape Uncertainty Scenario21
The Role of Awe on Booking Intention in Short-Term Rentals21
Decoding the Subtleties: Speech Voice Cues and Their Impacts on Viewer In-Consumption Engagement in Travel Live Streaming21
The Emergence of Virtual Experiences in the Sharing Economy20
Lined Up? Examining a “Waiting Line” Effect in Technology-Enabled Restaurant Menu Ordering20
Empowering Consumers Through Self-Service Technology: A Comparative Analysis20
Do Happier People Like Traveling More?19
Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior19
Sustainability Communication in Hotels: The Role of Cognitive Linguistics19
Responsible Tourism and Hospitality18
Dual Approaches of Tourism’s Impact on Post-Trip Well-Being18
Feeling Grounded: Exploring the Sense of Groundedness in Cultural Tourism Driven by Live Streaming Technology18
How Do Customers React to Technology in the Hospitality and Tourism Industry?18
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry17
Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants17
Transforming Hospitality Workforces Through Adaptive Human Resource Management16
Exploring the Moderating Role of Employee Entitlement: Insight into the Social Support Paradox16
The Impact of Temporal Distance on Online Ratings: Unveiling the Dynamics of Tourists’ Memory Bias16
The Heterogeneity of Hotel Demand Curves Across Consumers and Contexts16
Virtual Tourism Microdosing: A New Prescription for Tourist Wellbeing16
Elegant With Leisurely: Luxury Tourism Consumption and Brand Love16
“It’s Not Just the Money”: Measuring Internal Employer Attractiveness15
Chatbots on the Frontline: The Imperative Shift From a “One-Size-Fits-All” Strategy Through Conversational Cues and Dialogue Designs14
A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-1914
Tourist Decision-Making and Types of Crises: Risk Attitudes, Knowledge, and Destination Preference Persistence14
Uncovering the Intervening Mechanisms in the Relationship Between Technological Stressors and Individual and Work-Related Consequences14
Should We Be More Mindful? The Joint Impact of an Abusive Work Environment and Mindfulness on Employee Well-Being and Turnover Intentions14
Beyond the Plate: Exploring the Experiential Values of Meal Sharing14
Crowding Out or Cashing In? The Divergent Effects of Public–private Partnerships on the Market Value of Restaurants14
Image Generative AI in Tourism: Trends, Impacts, and Future Research Directions13
Keep it #Unreal: Exploring Instagram Users’ Engagement With Virtual Influencers in Tourism Contexts13
Voice of the Region: How Salesperson Accents Affect Souvenir Purchase Behavior13
Scripted Gamified Hotel: An Edgework Perspective of the Impact of Gamification on Hotel Selection13
Traveling to the Danger Zone: Emotional Dynamics and Hermeneutics13
Gender Stereotyping in Robot Service Failures12
Destination Advertising on YouTube: Effects of Native Advertising and Comment Management on Tourist Perception12
Cultural Value Orientation and Hospitality Employee Voice Behavior: The Moderating Role of Leader–Member Exchange (LMX)12
Conflict and Coordination Mechanisms in Family Travel12
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