OOIR: Observatory of International Research

Papers

(The median citation count of Journal of Hospitality & Tourism Research is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-01-01 to 2026-01-01.)

Article	Citations
Corrigendum to “Transforming Hospitality Workforces Through Adaptive Human Resource Management”	162
Navigating Gen Z Hospitality Employees’ Inter-Role Conflict: A Multi-Level Examination of Work–Personal Conflict	83
Community Participation In Tourism Employment: A Phased Evolution Model	71
Investigating the Formation of Ethical Animal-Related Tourism Behaviors: A Self-Interest and Pro-Social Theoretic Approach	67
Erratum	47
A Donation-With-Purchase at a Restaurant: Perceived Authenticity in a Cause-related Marketing	47
Detecting and Establishing Measurement Invariance In Hospitality Research: Foundations, Challenges and Implications for Validity and Theory Development	44
Tourism Demand Interval Forecasting Amid COVID-19: A Hybrid Model With a Modified Multi-Objective Optimization Algorithm	39
Instant Karma: How the Karmic-Investment Mindset Affects Customer Engagement With Corporate Charitable Giving Requests	38
Threat-Induced Sustainability: How Covid-19 has Affected Sustainable Behavioral Intention and Sustainable Hotel Brand Choice	37
Seeking Substitutive Satisfaction: The Influencing Mechanism of Loneliness on Tourists’ Pro-Environmental Behavior	35
COVID-19 Research in Hospitality and Tourism: Critical Analysis, Reflection, and Lessons Learned	32
Regulation, Automated Technologies, and Competitiveness in the Hospitality Industry	32
How Self-Identity and Social Identity Grow Environmentally Sustainable Restaurants’ Brand Communities Via Social Rewards	29
Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention	29
Generational Perspectives on Responses to Abusive Supervision in the Hotel Industry	29
Chaxu Climate as a Double-Edged Sword: A Moderated Mediation Model of Organizational Justice, Hierarchy Level on Turnover Intention	28
One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants	28
How and Why Commitment-Focused Hospitality Employee Recognitions Attract Growth-Minded Job Seekers: An Inspiration Theory Perspective	26
Dawn or Dusk? Will Virtual Tourism Begin to Boom? An Integrated Model of AIDA, TAM, and UTAUT	25
Why Do Consumers Hesitate to Choose Green Hotels? The Role of Psychology of Ambivalence	25
Tourism and Hospitality Forecasting With Big Data: A Systematic Review of the Literature	25
Effects of Abnormal Weather Conditions on the Performance of Hotel Firms	24
Is Authenticity the New Luxury? Examining the Components and Dynamics of the Luxury Accommodation Experience	23
Convergence of Boundaries in Tourism, Hospitality, Events, and Leisure: Defining the Core and Knowledge Structure	23

EXPRESS: 50+ Years of Restaurant Tipping Research - Part I: Theoretical Foundations and Significant Research Themes	23
Rethinking Hospitality Leadership: Cultivating Human–Robot Co-Working Harmony Through Rapport Leadership	22
Tourists’ Value Co-Creation With Service Robots: Antecedents and Mechanisms	22
Virtual Tourism Experiences and Mental Restoration	22
Tourism Actors’ Responsible Behavior: A Systematic Literature Review	22
The Intersection of Technology, Accessible Tourism and Tourists With Intellectual Disabilities: Proposing a Novel Conceptual Framework	22
Fee-Oriented Strategies, Ownership Structure and Analyst Forecast Accuracy in the Hospitality Industry	21
The Role of Awe on Booking Intention in Short-Term Rentals	20
Interaction With Cutting-Edge Technologies: A Bibliometric Analysis and a Theoretical Framework	20
Chronicles of Film Tourism: An Integrative Review and Future Research Directions	19
The Role of Brand Authenticity and Existential Authenticity in Building Brand Loyalty Toward LGBT-Friendly Hotels	19
The slow movements: Informetric mapping of the scholarship and implications for tourism and hospitality	19
Effects of Perceived Placeness on Tourists’ Authenticity Experience Via the Mediating Role of Flow Experience	19
The Emergence of Virtual Experiences in the Sharing Economy	18
Decoding the Subtleties: Speech Voice Cues and Their Impacts on Viewer In-Consumption Engagement in Travel Live Streaming	18
Sustainability Communication in Hotels: The Role of Cognitive Linguistics	18
Lined Up? Examining a “Waiting Line” Effect in Technology-Enabled Restaurant Menu Ordering	18
Can (A)I Arouse You? The Impact of AI Services on Consumer Pro-Environmental Behavior	18
Mental Time Travel in Online Travel Communities: The Application of Past and Future Time Orientations	18
An Exploratory Qualitative Study of Visitors’ Cognitive Appraisals in a Meteorological Landscape Uncertainty Scenario	17
Empowering Consumers Through Self-Service Technology: A Comparative Analysis	17
Editorial: Harnessing the Experience Capital of the Hospitality and Tourism Industry	17
The Interaction Effect of Self-Service Technology and Firms’ Facilitating Conditions on Co-Created Value: A Service-Dominant Logic Perspective	17
Do Happier People Like Traveling More?	17
Exploring the Moderating Role of Employee Entitlement: Insight into the Social Support Paradox	16
Showing Concern for Well-Being or Creating Discomfort? The Choice of Calorie Menu Labeling in Restaurants	16
Dual Approaches of Tourism’s Impact on Post-Trip Well-Being	16
Responsible Tourism and Hospitality	16
Transforming Hospitality Workforces Through Adaptive Human Resource Management	15
The Heterogeneity of Hotel Demand Curves Across Consumers and Contexts	15
Elegant With Leisurely: Luxury Tourism Consumption and Brand Love	15
The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay	15
How Do Customers React to Technology in the Hospitality and Tourism Industry?	15
“It’s Not Just the Money”: Measuring Internal Employer Attractiveness	15
Tourist Decision-Making and Types of Crises: Risk Attitudes, Knowledge, and Destination Preference Persistence	15
Feeling Grounded: Exploring the Sense of Groundedness in Cultural Tourism Driven by Live Streaming Technology	15
Virtual Tourism Microdosing: A New Prescription for Tourist Wellbeing	14
Crowding Out or Cashing In? The Divergent Effects of Public–private Partnerships on the Market Value of Restaurants	13
Beyond the Plate: Exploring the Experiential Values of Meal Sharing	13
EXPRESS: Uncovering the Intervening Mechanisms in the Relationship between Technological Stressors and Individual and Work-related Consequences	13
Voice of the Region: How Salesperson Accents Affect Souvenir Purchase Behavior	13
Chatbots on the Frontline: The Imperative Shift From a “One-Size-Fits-All” Strategy Through Conversational Cues and Dialogue Designs	12
Should We Be More Mindful? The Joint Impact of an Abusive Work Environment and Mindfulness on Employee Well-Being and Turnover Intentions	12
How capricious supervisors affect hospitality employees’ service performance? A diary study from the employees’ emotional perspective	12
Gender Stereotyping in Robot Service Failures	12
A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-19	12
Traveling to the Danger Zone: Emotional Dynamics and Hermeneutics	12
Tourist Gaze at Chinese Classical Gardens: The Embodiment of Aesthetics (Yijing) in Tourism	11
Keep it #Unreal: Exploring Instagram Users’ Engagement With Virtual Influencers in Tourism Contexts	11
Cultural Value Orientation and Hospitality Employee Voice Behavior: The Moderating Role of Leader–Member Exchange (LMX)	11

Tourism Spending in Response to Stimulus Checks: Insights From Mental Accounting	11
Transforming Brand Identity to Hotel Performance: The Moderating Effect of Social Capital	11
Destination Advertising on YouTube: Effects of Native Advertising and Comment Management on Tourist Perception	11
How Celebrity Endorsement Affects Travel Intention: Evidence From Tourism Live Streaming	11
Image Generative AI in Tourism: Trends, Impacts, and Future Research Directions	11
Hotel Performance in the Guangdong-Hong Kong-Macau Greater Bay Area: A Non-Homogeneous Perspective	11
We Are Friends: Toward Working Holiday Experiences in a Tourist Destination	10
Supervisor Bottom-Line Mentality in the Hospitality Industry: The Role of Anxiety and Mindfulness	10
Do Repeat Customers Effectively Attract New Customers? Reconsidering Customer Influence Value of Repeat Customers	10
Kano Model Categorization Methods: Typology and Systematic Critical Overview for Hospitality and Tourism Academics and Practitioners	10
Application of Heuristics to Revenue Management System Override Decision-Making	10
Conceptualizing Parents’ Joined Recollected Experiences of Family Travel With Children: Memorability, Storytelling, and Imagination	10
Visit Intention Via Mobile App Usage in Pandemic Alleviation: Influences of Regulatory Focus and Risk	10
The Effect of Short-Term Leases on Hotel’s Agglomeration and Market-Entry Strategies: A Game Theory Approach	10
Travel Influencer Marketing: How Comment Moderation Affects Generation Z Consumers	10
What Triggers Customer Curiosity? Exploring the Role of Branded Content Experience Design on Customer Response	9
How to Combat Feelings of Emptiness in Solo Dining?	9
Understanding the Role of Response Latency on Position Bias in Tourists’ Online Travel Planning	9
Smart Tourism Experience Design in Amusement Parks: A Quality Function Deployment (QFD) Application	9
Modeling Multidimensionality in Hospitality and Tourism Research: Exploratory Higher-Order Factor Analysis	9
Impacts of Virtual Reality on Tourism Experience and Behavioral Intentions: Moderating Role of Novelty Seeking	9
Rethinking Metaverse Tourism: A Taxonomy and an Agenda for Future Research	9
Gone With the Wind? A Longitudinal Analysis of Tourists’ Long-Term Recollections of Holiday Experiences	9
Effects of Option Framing on the Purchase of Luxury Hotel Ancillary Amenities	9
Exploring Food Waste at a Hospitality Staff Canteen With Meteorological Data	8
Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure: The Psychological Power of Need for Approval	8
Sustained Competitive Advantage for Sustainable Hospitality and Tourism Development: A Stakeholder Causal Scope Analysis	8
An Interval Decomposition-Ensemble Model for Tourism Forecasting	8
New Avenues for Luxury Hospitality Research Through the Lens of Diversity, Equity, and Inclusion	8
Resident Empowerment and Support for Gaming Tourism: Comparisons of Resident Attitudes Pre- and Amid-Covid-19 Pandemic	8
Factors Explaining Resident Stakeholders’ Perception and Support for Wineries and Wine Tourism in Florida	8
A Behavioral Microeconomics Model Of Tourist Destination Choice Under Loss Aversion	8
Paying a Premium for Green-Label Hotels: The Role of the Mismatched Hotel-OTA Involvement	8
Warm Hearts, Happy Lodgings: How Peer-To-Peer Accommodation Micro-Entrepreneurs Can Foster Sharing Citizenship Behavior	8
Vitalizing to Learn for Service Proactivity: Not All Forms of Organizational Support Are Equal	7
EXPRESS: Navigating data limitations: A transfer learning compass for accurate tourism demand forecasting	7
Reflective versus Brooding Rumination: Impact on Tour Guides’ Emotion, Flexibility, and Resilience	7
To display tip suggestion or not? Examining tip suggestion’s impact in technology-facilitated preservice tipping encounters	7
The Pedagogy of Hospitableness: A Transformative Approach for Hospitality Workforce Development	7
Advancing Diversity and Inclusion Through In-Person Esports Event Experiences Across Digital and Physical Gaming Spaces	7
User Interactions in Online Travel Communities: A Social Network Perspective	7
Navigating the Digital Hospitality Frontier: Unravelling the Intricacies Between Technology Adoption Level and Tech-Induced Role Ambiguity	7
Hotel Inspiration: How the Substantive Servicescape Inspires Customer Satisfaction	7
Empowering HER: Harnessing the Power of Ideological Value Fit and Leadership Diversity in Female Talent Acquisition	6
Objective Measurement of Experiences in Tourism and Hospitality: A Systematic Review of Methodological Approaches and Best Practices	6
What’s wrong with different empowerment? The effect of differentiated empowering leadership on employee proactive service	6
Fear of Covid-19 and Hotel Frontline Employees’ Sense of Work Alienation: Intervening and Interactional Analysis	6
Disruptive Technologies and Innovation in Hospitality: A Computer-Assisted Qualitative Data Analysis Approach	6
Beyond Small Talk: The Impact of Inclusion Climate and Fun on Constituent Attachment Through Deep Conversation	6
“You Must Try Our Taco!”: Advancing the Power of Language Assertiveness in Food Advertising	6
Examining the Influence of Perceived Crowding on Mega-Cruise Experiences	6
Staying Ahead: A Critical Assessment of the GenAI-Assisted Hiring Process Using the OECD AI Principles	6
Peak–End Rule? Tracing Tourists’ Experience and Exploring Their Impact on Retrospective Evaluation	6
How Customer Satisfaction Drivers in Online Reviews of Food Trucks and Quick Service Restaurants Differ: Proposing the Concept of Anticipation	6
Is Hotel Technology a Double-edged Sword on Customer Experience? A Mixed-method Approach using Big Data	6
Advancing Behavioral Economics Research in Tourism and Hospitality: New Theoretical and Methodological Perspectives	6
Enhancing the Authenticity of Artificial Intelligence (AI)-Designed Souvenirs	5
An Integrative Reference-Dependent Framework of Tourist Satisfaction: Gains, Losses, and Motivational Moderators of Behavioral Intentions	5
Error Aversion Versus Error Management: Does Organizational Error Culture Affect Employees’ Customer Orientation?	5
Current Knowledge and Research Directions of Responsible Tourism and Hospitality: A Review and Research Agenda	5
Freedom to Heal: Financial Well-Being and the Capabilities of Health Tourism	5
Digital Economy and Regional Tourism Development: The Mediating Role of Information Search from a Spatial Spillover Perspective	5
Effects of Ethnocentrism on International Hospitality Brands: A Cross-Country Study of Starbucks	5
National Cultures in Times of Digital Transformation of the Travel Industry: Qualitative Exploration of Effects on Digital Business Models	5
Rural Homestay Experiencescape: Scale Development and Its Emotional and Cognitive Paths to Guest Engagement Behavior	5
Sustainable Horizons: Navigating ESG Reporting Challenges in the Hospitality and Tourism Industry	5
Good Theories Predict: Unveiling the Untapped Potential of “Necessity” Theorizing	5
Generative Artificial Intelligence in the Hospitality and Tourism Industry: Developing a Framework for Future Research	5
Tourism Demand Interval Forecasting With an Intelligence Optimization-Based Integration Method	5
Saving Local Restaurants: The Impact of Altruism, Self-Enhancement, and Affiliation on Restaurant Customers’ EWOM Behavior	5
Spirit is Contagious: How Blind-box Offerings Affect Tourist Responses in Spiritual Destinations	5
Trust the Facts: The Impact of Reviews’ Written Style and Subject-Focus on Peer-to-Peer Accommodation Consumption	5
Travelers With Disabilities: How Online Information Search Reduces Uncertainty About Service Accessibility in Hospitality and Tourism	5
Nonlinear Reward Gradient Behavior in Customer Reward and Loyalty Programs: Evidence From the Restaurant Industry	5
Tourists’ Embodied Metaphors in Lifestyle Cultural Space	5
What Makes Tourism Short Video Engaging? A Machine Learning Perspective	5