Internet Research

Article	Citations
Fear of missing out (FoMO) among social media users: a systematic literature review, synthesis and framework for future research	150
Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi	146
Short video apps as a health information source: an investigation of affordances, user experience and users’ intention to continue the use of TikTok	117
Exploring consumers' response to text-based chatbots in e-commerce: the moderating role of task complexity and chatbot disclosure	92
How do interpersonal interaction factors affect buyers' purchase intention in live stream shopping? The mediating effects of swift guanxi	80
Cyberloafing and cyberslacking in the workplace: systematic literature review of past achievements and future promises	69
The continuation and recommendation intention of artificial intelligence-based voice assistant systems (AIVAS): the influence of personal traits	62
How to explain AI systems to end users: a systematic literature review and research agenda	58
Using augmented reality for shopping: a framework for AR induced consumer behavior, literature review and future agenda	56
Does e-commerce narrow the urban–rural income gap? Evidence from Chinese provinces	54
Artificial intelligent chatbots as brand promoters: a two-stage structural equation modeling-artificial neural network approach	51
Understanding individuals' engagement and continuance intention of MOOCs: the effect of interactivity and the role of gender	49
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty	49
Why am I seeing this? Deconstructing algorithm literacy through the lens of users	46
Social gamification affordances in the green IT services: perspectives from recognition and social overload	44
Digital influencers, social power and consumer engagement in social commerce	42
Link between social distancing, cognitive dissonance, and social networking site usage intensity: a country-level study during the COVID-19 outbreak	41
How TikTok leads users to flow experience: investigating the effects of technology affordances with user experience level and video length as moderators	38
Continued use intention of wearable health technologies among the elderly: an enablers and inhibitors perspective	37
Building trust in sharing economy platforms: trust antecedents and their configurations	34
Consumer response toward native advertising on social media: the roles of source type and content type	34
The engagement–addiction dilemma: an empirical evaluation of mobile user interface and mobile game affordance	34
Predicting the factors of employee agility using enterprise social media: moderating effects of enterprise social media-related strain	33
A review of enterprise social media: visualization of landscape and evolution	33
Charting consumers' continued social commerce intention	32

How technostress and self-control of social networking sites affect academic achievement and wellbeing	31
Understanding the influence of professional status and service feedback on patients' doctor choice in online healthcare markets	31
Let's fight the infodemic: the third-person effect process of misinformation during public health emergencies	29
Understanding automated conversational agent as a decision aid: matching agent's conversation with customer's shopping task	28
Pricing and coordination of vaccine supply chain based on blockchain technology	28
Artificial intelligence and robots in individuals' lives: how to align technological possibilities and ethical issues	28
Social media platforms and sleep problems: a systematic literature review, synthesis and framework for future research	28
Influencing factors and mechanism of doctor consultation volume on online medical consultation platforms based on physician review analysis	28
Qualitative comparative analysis in the information systems discipline: a literature review and methodological recommendations	27
Exploring privacy paradox in contact tracing apps adoption	27
Impact of task characteristics on employee agility: the moderating effect of enterprise social media visibility	26
Does gender really matter? Exploring determinants behind consumers' intention to use contactless fitness services during the COVID-19 pandemic: a focus on health and fitness apps	26
Storytelling in online shops: the impacts on explicit and implicit user experience, brand perceptions and behavioral intention	26
Fake news on Facebook: examining the impact of heuristic cues on perceived credibility and sharing intention	25
Staying in a hotel or peer-to-peer accommodation sharing? A discrete choice experiment with online reviews and discount strategies	25
Fake news on the internet: a literature review, synthesis and directions for future research	25
Factors influencing health anxiety: the stimulus–organism–response model perspective	25
Doctor recommendation on healthcare consultation platforms: an integrated framework of knowledge graph and deep learning	24
Quantifying the effects of online review content structures on hotel review helpfulness	24
Jealousy due to social media? A systematic literature review and framework of social media-induced jealousy	23
Interpretable MOOC recommendation: a multi-attention network for personalized learning behavior analysis	23
An empirical investigation of the impact of influencer live-streaming ads in e-commerce platforms on consumers’ buying impulse	23
The role of institutional and self in the formation of trust in artificial intelligence technologies	23
Probably something: a multi-layer taxonomy of non-fungible tokens	22
Managing the tension between opposing effects of explainability of artificial intelligence: a contingency theory perspective	22
Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance	22
Emojis and assertive environmental messages in social media campaigns	21
AI governance: themes, knowledge gaps and future agendas	21
Physician's online image and patient's choice in the online health community	21
How to build employees' relationship capital through different enterprise social media platform use: the moderating role of innovation culture	21
Buzzword or fuzzword: an event study of the metaverse in the Chinese stock market	21
The role of flow consciousness in consumer regret	21
Can social interaction-oriented content trigger viewers' purchasing and gift-giving behaviors? Evidence from live-streaming commerce	21
Investigating the determinants of medical crowdfunding performance: a signaling theory perspective	21
Negative emotions shape the diffusion of cancer tweets: toward an integrated social network–text analytics approach	21
Go digital: can the money-gift function promote the use of e-wallet apps?	20
Citizen engagement in co-creation of e-government services: a process theory view from a meta-synthesis approach	20
Health-related fake news during the COVID-19 pandemic: perceived trust and information search	19
We-intention to continue playing mobile multiplayer games: the role of social play habit	19
Stumble on information or misinformation? Examining the interplay of incidental news exposure, narcissism, and new media literacy in misinformation engagement	18
Augmented reality in the metaverse market: the role of multimodal sensory interaction	18
A review of the literature on the metaverse: definition, technologies, and user behaviors	18
The impact of individual and team professional capital on physicians’ performance in online health-care communities: a cross-level investigation	17
To post or not to post? Exploring the motivations behind brand-related engagement types on social networking sites	17
Unraveling the links between active and passive social media usage and seniors' loneliness: a field study in aging care communities	17
The past and beyond of mobile payment research: a development of the mobile payment framework	17
The spillover effects of different monetary incentive levels on health experts' free knowledge contribution behavior	17
Laziness as an explanation for the privacy paradox: a longitudinal empirical investigation	17
Unveiling the success factors of BTS: a mixed-methods approach	16
Understanding consumers' post-consumption behaviors in C2C social commerce: the role of functional and relational customer orientation	16

Managing trolling in online communities: an organizational perspective	16
Defining online to offline (O2O): a systematic approach to defining an emerging business model	16
A meta-analysis of the factors associated with s-commerce intention: Hofstede's cultural dimensions as moderators	16
Balancing online pharmacy services for patient adherence: a stimulus-organism-response perspective	15
Interpretable video tag recommendation with multimedia deep learning framework	15
How does internet usage affect the credit consumption among Chinese college students? A mediation model of social comparison and materialism	15
The algorithmic persuasion framework in online communication: conceptualization and a future research agenda	15
Privacy helplessness on social media: its constituents, antecedents and consequences	15
Fostering consumer engagement with marketer-generated content: the role of content-generating devices and content features	15
The impact of interaction on continuous use in online learning platforms: a metaverse perspective	15
Trialing or combining? Understanding consumer partial switching in mobile application usage from the variety seeking perspective	15
Workplace loneliness, ego depletion and cyberloafing: can leader problem-focused interpersonal emotion management help?	14
Coping strategies initiated by COVID-19-related stress, individuals' motives for social media use, and perceived stress reduction	14
Understanding videoconference fatigue: a systematic review of dimensions, antecedents and theories	14
Mobile payment in omnichannel retailing: dynamics between trust and loyalty transfer processes	14
Home-based workouts in the era of COVID-19 pandemic: the influence of Fitness YouTubers' attributes on intentions to exercise	14
The effect of shopping channel (online vs offline) on consumer decision process and firm's marketing strategy	13
Exploring the diffusion of digital fashion and influencers' social roles in the Metaverse: an analysis of Twitter hashtag networks	13
Exploring the influence of doctor–patient social ties and knowledge ties on patient selection	13
Sentiment, we-talk and engagement on social media: insights from Twitter data mining on the US presidential elections 2020	13
Co-creation of services: an online network perspective	13
Insights into customers' psychological mechanism in facial recognition payment in offline contactless services: integrating belief–attitude–intention and TOE–I frameworks	13
Which social media posts generate the most buzz? Evidence from WeChat	13
Lift the veil of rumors: the impact of the characteristics of information sources on the effectiveness of rumors spreading	13
Territorial or nomadic? Geo-social determinants of location-based IT use: a study in Pokémon GO	13
Tap here to power up! Mobile augmented reality for consumer empowerment	13
Enterprise social media usage and social cyberloafing: an empirical investigation using the JD-R model	13
The impacts of point rewarding and exchanging on users’ loyalty toward mobile payment applications: a dual channeling perspective	12
Is voice really persuasive? The influence of modality in virtual assistant interactions and two alternative explanations	12
Impacts of platform design on consumer commitment and online review intention: does use context matter in dual-platform e-commerce?	12
Making sense of the internet of things: a critical review of internet of things definitions between 2005 and 2019	12
Short video marketing: what, when and how short-branded videos facilitate consumer engagement	12
Who sells knowledge online? An exploratory study of knowledge celebrities in China	12
The dark side of digitalization and social media platform governance: a citizen engagement study	11
Gender of the online influencer and follower: the differential persuasive impact of homophily, attractiveness and product-match	11
Unveiling the dark side in smartphone addiction: mediation of strain and moderation of hedonic use on well-being	11
Public responses to employee posts on social media: the effects of message valence, message content, and employer reputation	11
Working in a smart home environment: examining the impact on productivity, well-being and future use intention	11
Teens' privacy management on video-sharing social media: the roles of perceived privacy risk and parental mediation	11
Distance is no longer a barrier to healthcare services: current state and future trends of telehealth research	11
Does brand type affect what consumers discuss? A comparison of attribute-based reviews of value and premium brands of an innovative product	11
Antecedents of smartphone multitasking: roles of demographics, personalities and motivations	11
Empathy impairs virtue: the influence of empathy and vulnerability on charitable giving	11
Hierarchical value-attainment paths of CBEC consumers: a means-end-chain perspective	11
Social media advertising reactance model: a theoretical review	10
Exploring the influence of multimodal social media data on stock performance: an empirical perspective and analysis	10
User recommendation in online health communities using adapted matrix factorization	10
Parasocial relationships with micro-influencers: do sponsorship disclosure and electronic word-of-mouth disrupt?	10
How do nonprofit organizations (NPOs) effectively engage with the public on social media? Examining the effects of interactivity and emotion on Twitter	10
Exploring public mood toward commodity markets: a comparative study of user behavior on Sina Weibo and Twitter	10
Virtual gifting behavior on new social media: the perspectives of the community gift-giving model and face-negotiation theory	10
Positive effects of negative reviews: an eye-tracking perspective	10
To track or not to track: examining perceptions of online tracking for information behavior research	10
Intended audience and valence of electronic word-of-mouth on social media: a study of Dutch consumers	10
Cyberbullying in the workplace: a novel framework of routine activities and organizational control	10
Online silence: why do people not challenge others when posting misinformation?	10
Unmasking the bright–dark duality of social media use on psychological well-being: a large-scale longitudinal study	10
Ethical framework for IoT deployment in SMEs: individual perspective	9
How can we achieve better e-Learning success in the new normal?	9
How do social network ties influence purchases in social commerce communities? A lens of attachment theory	9
How leaderboard positions shape our motivation: the impact of competence satisfaction and competence frustration on motivation in a gamified crowdsourcing task	9
How features and affordances of a metaverse portal engage users? Evidence from exergames	9
Capturing behavioural outcomes through branded applications: the perspective of the investment model	9
Challenges of customer experience management in social commerce: an application of social network analysis	9
SNS use reduction: a two-facet privacy concern perspective	9
Pay to view answers: determinants of listeners' payment decisions on social Q&A platforms	9
Exploring the association between the Proteus effect and intention to play massive multiplayer online role-playing games (MMORPGs)	9
Taking the lead in misinformation-related conversations in social media networks during a mass shooting crisis	9
Examining technostress and its impact on worker well-being in the digital gig economy	9
Engaging with deepfakes: a meta-synthesis from the perspective of social shaping of technology theory	9
Antecedents and consequences of the perceived usefulness of smoking cessation online health communities	9
Web of science-based virtual brand communities: a bibliometric review between 2000 and 2020	9
Investigating the net benefits of contactless technologies in quick-service restaurants: the moderating roles of social interaction anxiety and language proficiency	9
Social media marketing system: conceptualization, scale development and validation	8
Jumping over the network threshold of information diffusion: testing the threshold hypothesis of social influence	8
Exploring incivility and moral foundations toward Asians in English-speaking tweets in hate crime-reporting cities during the COVID-19 pandemic	8
Avatar design in Metaverse: the effect of avatar-user similarity in procedural and creative tasks	8
Catch me if you can: effects of AR-enhanced presence on the mobile game experience	8
An analysis of fear factors predicting enterprise social media use in an era of communication visibility	8
Acceptance of the metaverse: a laboratory experiment on augmented and virtual reality shopping	8

Social support acquisition in online health communities: a social capital perspective	8
The impacts of ad skip option and ad time display on viewer response to in-stream video ads: the role of perceived control and reactance	8
The research on propagation modeling and governance strategies of online rumors based on behavior–attitude	8
Users' subsequent innovation after organizational adoption: evidence from an online game user innovation community	8
I hate ads but not the advertised brands: a qualitative study on Internet users' lived experiences with YouTube ads	8
Demographic factors have little effect on aesthetic perceptions of icons: a study of mobile game icons	8
Asymmetric effect of feature level sentiment on product rating: an application of bigram natural language processing (NLP) analysis	8
Open innovation starts from home: the potentials of enterprise social media (ESM) in nurturing employee innovation	8
The impact of social shopping feature richness on buying intention: a product perspective	8
Exploring core knowledge in business intelligence research	8
Effects of visit behavior on online store sales performance: personal computer (PC) versus mobile channels	7
An artificial intelligence-enabled industry classification and its interpretation	7
Girls in IT: intentionally self-excluded or products of high school as a site of exclusion?	7
“You are a disgrace and traitor to our country”: incivility against “The Squad” on Twitter	7
Examining the motivations of sharing political deepfake videos: the role of political brand hate and moral consciousness	7
Online or offline? Spillover effect of customer-to-customer interaction in a multichannel background	7
Together we create value: a study of a crowdsourcing community	7
Does the type of mind wandering matter? Extending the inquiry about the role of mind wandering in the IT use experience	7
Leveraging online behaviors for interpretable knowledge-aware patent recommendation	7
Effect of crowdsourcing work characteristics on perceived work effort in competitive crowdsourcing markets	7
Research on influencing factors and governance of disinformation dissemination on science and technology topics: an empirical study on the topic of “metaverse”	7
Understanding the determinants of the intention to innovate with open government data among potential commercial innovators: a risk perspective	7
Understanding the differential effectiveness of marketer versus user-generated advertisements in closed social networking sites: an empirical study of WeChat	7
Exploring a customer engagement spillover effect on social media: the moderating role of customer conscientiousness	7
Norms or fun? The influence of ethical concerns and perceived enjoyment on the regulation of deepfake information	7
Research on the identification of medical service quality factors: based on a data-driven method	7
A contemporary view of interpersonal aggression and cyberbullying through ICT: multilevel insights from LMX differentiation	7
Impact of monetary and non-monetary social functions on users' knowledge-sharing intentions in online social Q&A communities	6
From intuition to intelligence: a text mining–based approach for movies' green-lighting process	6
The future of social entrepreneurship: modelling and predicting social impact	6
Exploring the relationships between socialization agents, social media communication, online shopping experience, and pre-purchase search: a moderated model	6
Validating the antecedents of customer M-payment loyalty: an empirical investigation	6
Effects of social media usage on exploratory innovation, exploitative innovation and organizational agility: the moderating role of learning goal orientation	6
Announcement of formal controls as phase-shifting perceptions: their determinants and moderating role in the context of mobile loafing	6
The impact of context clues on online review helpfulness	6
Communication visibility and employee voice: mediating role of feedback-seeking	6
Revisiting the social commerce paradigm: the social commerce (SC) framework and a research agenda	6
Mind over matter: how biased perceptions of political knowledge influence selection and evaluation of political YouTube channels	6
Virtual trainer system: a tool to increase exercise participation and work productivity	6
The role of vicarious learning strategies in shaping consumers' uncertainty: the case of live-streaming shopping	6
Disentangling the relationship between omnichannel integration and customer trust: a response surface analysis	6
The impact of ignorance and bias on information security protection motivation: a case of e-waste handling	6
Impact of media multitasking on executive function in adolescents: behavioral and self-reported evidence from a one-year longitudinal study	6
Signaling innovativeness in crowdfunding entrepreneurial narratives: the moderating roles of entrepreneurial passion and social endorsement	6
Guest editorial: Exploring the research opportunities and challenges in the metaverse	5
User compensation as a data breach recovery action: a methodological replication and investigation of generalizability based on the Home Depot breach	5
An investigation on the influencing factors of elderly people's intention to use financial AI customer service	5
The role of privacy and emotion in ARBS continuing use intention	5
“Who should I grant access to my post?”: Identifying the most suitable privacy decisions on online social networks	5
Influence of trust and risk on peer-to-peer investment willingness: a bidirectional perspective	5
The psychological and functional factors driving metaverse resistance	5
Disruption or reproduction? Nativity, gender and online dating in Canada	5
Proximal and distal antecedents of problematic information technology use in organizations	5
The effects of corporate, review and reviewer characteristics on the helpfulness of online reviews: the moderating role of culture	5
Can you see opportunity knocking? An examination of technology-based political skill on opportunity recognition in online communities for MTurk workers	5
Unraveling hybrid exchange: virtual tipping on live-streaming platforms	5
Musical consumption, self-control and smartphone addiction: a dual-systems theory perspective and evidence from a survey study	5
Reward or punish: investigating output controls and content generation in the multi-sided platform context	5
The advertising communication effectiveness of using netizen language code-switching in Facebook ads	5
Reactivity in measuring sensitive online behavior	5
Guest editorial: Digital transformation and consumer experience	5
Men are from Mars and women are from Venus: dyadic collaboration in the metaverse	5
Determinants of debunking information sharing behaviour in social media users: perspective of persuasive cues	5
Staying, switching, and multiplatforming of user-generated content activities: a 12-year panel study	5
The transition from novice to serial crowdfunders: behavioral antecedents and well-being drivers	5
Roles of information propagation of Chinese microblogging users in epidemics: a crisis management perspective	5
Group polarisation among location-based game players: an analysis of use and attitudes towards game slang	5
Effects of learning and uncertainty on crowdsourcing performance of solvers: insights from performance feedback theory	5
The effect of network structure on the purchase of virtual goods on social networking services	5