Internet Research

Article	Citations
Open innovation starts from home: the potentials of enterprise social media (ESM) in nurturing employee innovation	195
Do early birds catch the worms? The role of early-bird terms in startup crowdfunding	183
Does it matter who “toots the horn” on Facebook and X? The differential effects of owned and earned social media on customers’ perceptions of firms	110
Social media as a living laboratory for researchers: the relationship between linguistics and online user responses	82
CEO social media celebrity status and credit rating assessment	82
Is voice really persuasive? The influence of modality in virtual assistant interactions and two alternative explanations	78
An investigation on the influencing factors of elderly people's intention to use financial AI customer service	75
How representational fidelity affects sociability and cyberself engagement in the Metaverse	70
Driving engagement in metaverse-mediated tourism environments: exploring the role of perceived realism	57
AI hinders meaningfulness? Effects of chatbot guidance on service evaluation in product assembly contexts	55
Can AI alleviate loneliness? The role of psychological closeness, co-presence and enjoyment in digital workout environment	54
Eliciting public beliefs about metaverse esports	52
Archetypes of influential users in social question-answering sites	49
Navigating ethical concerns in the Metaverse: an integrative review and an agenda for future research	48
Impact of anxiety-related factors on willingness to use EHR system: a perspective from health beliefs and organizational support model	47
Do human values find genuine expression on social media platforms? The influence of human values on millennials' social media activities	45
When social media facilitates the dark side of consumer–human brand relationships: an investigation into social media-induced sleep problems	45
Platform control and multi-realized platform benefits: a meta-analysis	44
Re-framing the policy conversation for preventing cyberstalking	43
From resistance to acceptance: developing health task measures to boost mHealth adoption among older adults: mixed-methods approach and innovation resistance	43
How leaderboard positions shape our motivation: the impact of competence satisfaction and competence frustration on motivation in a gamified crowdsourcing task	42
First versus final impression formation: cues from dynamic and continuous emotional expressions in social media profiles	41
How does anthropomorphism promote consumer responses to social chatbots: mind perception perspective	41
How do social network ties influence purchases in social commerce communities? A lens of attachment theory	40
Exploring the impact of forced teleworking on counterproductive work behavior: the role of event strength and work-family conflict	38

Double jeopardy: effects of inter-failures and webcare on (un-)committed online complainants’ revenge	38
Understanding first aid knowledge adoption on social media with an extended information adoption model	36
Exploring sentiment divergence on migrant workers through the lens of Sina Weibo	36
The dynamics of conspiracy theories on social media from the diffusion of innovations perspective: the moderating role of time	36
Blockchain for sustainable consumption: an affordance and consumer value-based view	35
Understanding esports player preferences: which self-definitional needs drive their satisfaction?	35
Burnout in hybrid work arrangements: unpacking the role of technostress, psychological detachment, and organisational supports	35
Wealth effects of firm's strategic technology investments: evidence from Ethereum blockchain	35
Tap here to power up! Mobile augmented reality for consumer empowerment	35
The value of augmented reality: exploring hedonic and utilitarian augmented reality experiences	34
From whims to wallets: navigating the maze of how technology impacts impulsive buying behavior–a systematic literature review	34
Introducing yourself to strangers: does conversational self-presentation matter in peer-to-peer accommodation	33
Competitive peer influence on knowledge contribution behaviors in online Q&A communities: a social comparison perspective	33
Barrier-breakers’ influence on full-adoption of digital payment methods	33
Examining technostress and its impact on worker well-being in the digital gig economy	32
The value of CEO communication on social media for internal relationship management and employees’ social media engagement	32
Engaging with deepfakes: a meta-synthesis from the perspective of social shaping of technology theory	32
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty	32
Online or offline? Spillover effect of customer-to-customer interaction in a multichannel background	31
Reactivity in measuring sensitive online behavior	30
Transactional quality and repurchase intention in community group-buying: Does purchase frequency matter?	30
How tie strength influences purchasing intention in social recommendation: evidence from behavioral model and brain activity	30
The psychological and functional factors driving metaverse resistance	28
The serious gaming randomness in dual-purposed systems: the effect of aleatory uncertainty from the perspective of information deprivation	28
Value co-creation in live streaming through tourism scenes: a contextual marketing perspective	28
Social media marketing system: conceptualization, scale development and validation	27
Augmented reality in the metaverse market: the role of multimodal sensory interaction	27
Understanding SNS use reduction from the perspective of the cognitive-affective model	27
Toward a better digital society: a meta-synthesis on generative AI’s role in disinformation creation and mitigation	27
Can social interaction-oriented content trigger viewers' purchasing and gift-giving behaviors? Evidence from live-streaming commerce	27
Understanding the influence of communication visibility in preventing knowledge sabotage: a knowledge power perspective	26
Effect of consistency of the review set on causal attribution: the moderating roles of repeating purchase cues and product knowledge	25
The influence of virtual reality on the experience of religious cultural heritage content	24
Personal use of smartphones in the workplace and work–life conflict: a natural quasi-experiment	24
Research on influencing factors and governance of disinformation dissemination on science and technology topics: an empirical study on the topic of “metaverse”	23
Revisiting parasocial and trans-parasocial concepts in live streaming: a literature review and research agenda	23
Corrigendum: Comparing artificial intelligence communication in China and globally: perspectives on fans' interactions with top virtual influencers	23
How emotions affect the outcomes of information overload: information avoidance or information consumption?	22
Exploring the diffusion of digital fashion and influencers' social roles in the Metaverse: an analysis of Twitter hashtag networks	22
How TikTok leads users to flow experience: investigating the effects of technology affordances with user experience level and video length as moderators	22
Good for all, good for me: the influences of dedication- and constraint-based switching barriers on user-generated contributions	22
Bridging the health literacy gap through AI chatbot design: the impact of gender and doctor cues on chatbot trust and acceptance	21
Mediating social phygital experiences in the context of esports tournaments	21
When invisible eyes undermine proactive efforts: the effect of electronic performance monitoring on job crafting	21
Visiting and exploring digital transformation management: a bibliometric analysis and review study	21
Factors influencing TikTok-based user purchase intention: comparison between potential customers and repeat customers	21
An empirical examination of newcomer contribution costs in established OSS communities: a knowledge-based perspective	21
Home-based workouts in the era of COVID-19 pandemic: the influence of Fitness YouTubers' attributes on intentions to exercise	20
“Is COVID-19 a hoax?”: auditing the quality of COVID-19 conspiracy-related information and misinformation in Google search results in four languages	20
Facebook vs Twitter: the differential relationship with mass attitudes about democracy in Latin Americas	20

How do we engage people with low motivation? Utilizing influencers for effective climate change corporate social responsibility communication	19
Can long-term orientation mitigate the impact of users’ ethical concerns on migration behavior? A trust loss perspective	19
Be snobbish: the role of task goal deviation in error tolerance for collaborative robots	19
Spatial future ahead! Augmented reality and anticipated life consequences	19
Biased processing of political fact-checks on social media: testing the effects of user comments and partisan worldview on misbeliefs and political candidate evaluation	19
How do NPOs’ topics and moral foundations in gun-related issues influence public engagement on Twitter?	19
Digital influencers in different cultural contexts: effects of authenticity and value perceptions	18
The role of project owners' and potential backers' implicit social ties in crowdfunding project success	18
Loyalty and well-being explain serial crowdfunding backing behavior: an empirical test of complementary theories	18
What makes an influencer's followers green? U-shaped curvilinear relationships between influencers' interactive practices and perceived pro-environmental behaviors	17
Mind over matter: how biased perceptions of political knowledge influence selection and evaluation of political YouTube channels	17
How to keep app users coming back: the moderating role of app types in building brand love through perceived value	16
Online healthcare platform doctors’ fatigue and continuance use intention based on JD-R model	16
Anthropomorphic AI traits and roles in customer journeys: a systematic review and the interaction–activation–outcome framework	16
Exploring the impact of paid over-the-top service and mobile network profiles in watching TV content on mobile devices	16
Guest editorial: AI for a better future – advances, challenges and future research directions	16
Digital prejudices: an analysis of gender, racial and religious biases in generative AI chatbots	16
Understanding employees' perceptions of SETA events: the role of pedagogical and communication approaches	16
Revealing how information attributes of social media affect individuals' mental health during health crises: a person-environment fit perspective	16
How does a service chatbot build parasocial relationships with customers? A perspective from parasocial interaction theory	16
Determinants of debunking information sharing behaviour in social media users: perspective of persuasive cues	15
Ambidextrous use of intelligent personal assistants: the role of individual unlearning	15
The effects of IT chargeback on strategic alignment and performance: the contingent roles of business executives' IT competence and CIOs' business competence	15
Exploring the dual routes in influencing sales and adoption in augmented reality retailing: a mixed approach of SEM and FsQCA	15
Exploring a customer engagement spillover effect on social media: the moderating role of customer conscientiousness	14
Untangling the influence of perceived sustainability orientation on value-co-creation behavior in crowdfunding process: investigating a mediation model	14
What enhances or worsens the user-generated metaverse experience? An application of BERTopic to Roblox user eWOM	14
Resisting online manipulation: how teens perceive and respond to privacy dark patterns on social media	14
The impact of online atmosphere on virtual visit experience, healing effects and mental well-being: a mixed methods approach	14
Evaluating e-commerce website qualities: personality traits as triggers	14
Selling by contributing: the monetization strategy of individual content providers in the light of human brand	14
Determinants of online professor reviews: an elaboration likelihood model perspective	14
Process for achieving digital sustainability in smart manufacturing transformation: a case study of a Chinese steel manufacturer	14
Effect of the fit between situational regulatory focus and feedback focus on customers' co-design behavior	13
Optimizing live streaming engagement through store atmospheric cues: exploring prosocial behavior and social comparison—insights from streamers and viewers	13
“Unus pro omnibus, omnes pro uno”: understanding unauthorised file sharing in online communities from a public goods contribution perspective	13
Medical firms’ online Q&A interactions: effect of language style on investor engagement	13
SNS use reduction: a two-facet privacy concern perspective	13
Disentangling user fatigue in WeChat use: the configurational interplay of fear of missing out and overload	13
Unpacking the influence of perceived credibility of guaranteed data destruction service on digital device recycling platform use: the perspective of privacy calculus	13
Signaling transparency in the era of artificial intelligence	13
Stepping forward or hiding: the effect of influencer streamers’ responsibility-taking on consumer trust after live-streamed product failures	13
Potential treatments of technology addiction: insights for information systems scholars	13
Predicting the acceptance of e-government: a systematic review	13
ICT-based training and education in volunteer sports communities: an action design research project with soccer referees during the COVID-19 pandemic	12
I hate ads but not the advertised brands: a qualitative study on Internet users' lived experiences with YouTube ads	12
Seeking social support on social media: a coping perspective	12
Balancing self-representation and self-commodification: how influencers transform social media fame and authenticity into e-commerce sales in China	12
From intervention to prevention! Effects of peer progress information on user engagement	11
Non-face emojis and credibility in user-generated content: the roles of review valence and consumer involvement	11
Unmasking the bright–dark duality of social media use on psychological well-being: a large-scale longitudinal study	11
Search engine versus affective thought-guided chatbot for knowledge acquisition: the mediating roles of perceived social, expressive and diagnostic transparency and cognitive effort	11
Unlocking the power of multidimensional ratings: empirical analyses and designs from mediation models	11
Configuring gamification and goal frames for pro-environmental behavior in green IT: a fuzzy-set analysis	11
Wear in or wear out: how consumers respond to repetitive influencer marketing	11
The effects of social media use and consumer engagement on physician online return: evidence from Weibo	11
Unraveling the dark threads: exploring the impact of cross-channel cognitive overload on consumers' behaviors in multichannel retailing	11
Digital platform regulation: opportunities for information systems research	11
Unraveling the impact of infodemic stress on information and health behaviors: a double effect perspective	11
The dark side of digitalization and social media platform governance: a citizen engagement study	11
Double reminders, double standards: how other-use and self-use reminders of AI beauty filters shape observer reactions	11
I love you, my AI companion! Do you? Perspectives from the Triangular Theory of Love and Attachment Theory	10
Value creation for online collaboration between doctors and medical institutions: empirical evidence from online health communities	10
Users' subsequent innovation after organizational adoption: evidence from an online game user innovation community	10
Continued engagement intention with social media influencers: the role of experience	10
Understanding users' voice assistant exploration intention: unraveling the differential mechanisms of the multiple dimensions of perceived intelligence	10
Fighting fire with fire: the use of an auxiliary platform to address the inherent weaknesses of a platform-based business	10
Mini-programs as substitution or promotion? Deciphering the cross-channel impact on e-marketplace purchases	10
Stimulating positive reviews by combining financial and compassionate incentives	10
The effect of social commerce attributes on customer engagement: an empirical investigation	10
Norms or fun? The influence of ethical concerns and perceived enjoyment on the regulation of deepfake information	10
Shocks and IS user behavior: a taxonomy and future research directions	10
Examining the impact of social media de-influencing on audiences	10
Online silence: why do people not challenge others when posting misinformation?	10
How features and affordances of a metaverse portal engage users? Evidence from exergames	10
Understanding streamers’ intention to live stream in the context of rural live streaming commerce: a mixed-methods study	9
Examining digital platform resilience: a social–ecological systems approach	9
Validating the antecedents of customer M-payment loyalty: an empirical investigation	9
Many a little makes a mickle: avatar accumulability and loyalty	9
Unraveling hybrid exchange: virtual tipping on live-streaming platforms	9

Stumble on information or misinformation? Examining the interplay of incidental news exposure, narcissism, and new media literacy in misinformation engagement	9
Empowering senior executives' career outcomes through social media: an impression management perspective	9
From stocks to ETFs: explaining retail investors' migration behavior	9
Mobile payment in omnichannel retailing: dynamics between trust and loyalty transfer processes	9
Learning for success: understanding crowdfunding relaunch performance after initial failures	9
Value implications of followers in social marketplaces: insights into ego network structures	9
Guest editorial: Exploring the research opportunities and challenges in the metaverse	9
Information exchange on interorganizational information systems and public social media: different impacts on conflict and joint action	8
Social support acquisition in online health communities: a social capital perspective	8
Consumer confusion: examining emoji use in online communication	8
Gamification in marketing: a review of fifteen years of research and a future research agenda	8
Antidote for the personalization-privacy paradox: Does algorithm transparency trigger higher ad click-through intention than algorithm literacy?	8
Gotta take my avatar shopping: impacts of interactive virtual shopping in esports	8
Speaking out freely: the role of ESM platform affordances in employee online voice behavior	8
How online lottery promotions influence consumer responses toward online retailers	8
A study on the cross-platform influence mechanism of physicians’ live streaming behavior on performance	8
Friend-connecting affordances: playing online games to contact friends	8
Behavioral impulsion, habituation, or regulation? A tripartite model of hedonic technology addiction	8
The impact of social support chatbots on patients’ value co-creation behavior in online health communities: a moderated mediation model	8
Examining the effects of cognitive load on information systems security policy compliance	8
Small businesses and e-government participation: the role of personalisation preference and intermediaries	8
Guest editorial: The role of digital technologies in new normal: the emergence of contactless digital technologies and services	7
The impact of interaction on continuous use in online learning platforms: a metaverse perspective	7
Why retail firms commonly get only halfway through channel integration with online channels	7
A systematic literature review of virtual idol from the perspective of the business role ecosystem	7
The effect of charity website design on perceived consistency and its consequences	7
Guest editorial: The social, ethical, economic and political implications of misinformation	7
Mitigating resistance in smart health monitoring systems: the role of data governance and privacy concerns	7
A meta-analysis of antecedents and consequences of trust in the sharing economy	7
Should influencer CEOs speak out? The interplay among influencer CEO activism, self-disclosure on social media, and political ideology	7
Together we can do it! A roadmap to effectively tackle propaganda-related tasks	7
Supporting opinions to fit in: a spiral of silence-theoretic explanation for establishing echo chambers and filter bubbles on social media	7
Guest editorial: Advancing mobile payment research in the age of digital acceleration	7
Will after-hours technology-mediated work make employees leave? A mediated moderation model	7
Implications of source, content, and style cues in curbing health misinformation and fake news	7
Understanding the determinants of the intention to innovate with open government data among potential commercial innovators: a risk perspective	7
Consumer logistics under omnichannel retailing: a re-conceptualisation and clustering analysis of “logsumers”	7
Examining the motivations of sharing political deepfake videos: the role of political brand hate and moral consciousness	7
The impact of ignorance and bias on information security protection motivation: a case of e-waste handling	7
Designed to last: crowdfunding platforms’ strategic choices for long-term survival	6
Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory	6
Editorial: Taking care of the individual: well-being in the age of algorithms	6
The coping strategies in fitness apps: a three-stage analysis with findings from SEM and FsQCA	6
Public information sharing in enterprise social networks: a communication privacy management perspective	6
Understanding the discontinuance of paid knowledge products: the roles of post-usage attitudes and goal orientations	6
An analysis of fear factors predicting enterprise social media use in an era of communication visibility	6
Platform data empowerment in cross-border e-commerce and platform trust for sellers: a value co-creation perspective	6
Understanding the joint effect of ICT-induced invasion and autonomy on strain from a person-environment fit perspective	6
Gender of the online influencer and follower: the differential persuasive impact of homophily, attractiveness and product-match	6
Short video marketing: what, when and how short-branded videos facilitate consumer engagement	6
Unpacking the complexity of online incivility: an analysis of characteristics and impact of uncivil behavior during the Hong Kong protests	6
“I am sorry for judging you”: conceptualizing sentiment reversal among followers in case of falsely alleged social media influencer transgression	6
The impact of technostress on older workers seeking knowledge from younger colleagues: an emotional perspective	6
Who believes political fake news? The role of conspiracy mentality, patriotism, perceived threat to freedom, media literacy and concern for disinformation	6
Social media-induced fear of missing out (FoMO) in the workplace: the influence on job burnout and workplace relations	6
Human vs metahuman brand endorsements: assessing the effectiveness of social media influencers in online brand engagement	5
Digital-intelligence transformation, for better or worse? The roles of pace, scope and rhythm	5
Perceived congruity, psychological contract and support provision of live streaming viewers: toward a dual-process model	5
A mixed-methods investigation of the factors affecting the use of facial recognition as a threatening AI application	5
Effects of social media usage on exploratory innovation, exploitative innovation and organizational agility: the moderating role of learning goal orientation	5
How user interactions affect idea generation in innovation communities: a cross-level analysis of privacy protection	5
An empirical investigation of the impact of influencer live-streaming ads in e-commerce platforms on consumers’ buying impulse	5
The role of vicarious learning strategies in shaping consumers' uncertainty: the case of live-streaming shopping	5
When ambiguity destroys online opinions: a study of eWOM and P2P lending platform performance	5
You are lying! How misinformation accusations spread on Twitter	5
Unveiling viral marketing dynamics in online social networks: insights from China's otome games and explainable predictive modeling	5
Rethinking privacy in the Internet of Things: a comprehensive review of consumer studies and theories	5
Tackling tricky complaints: the impact of AI agents and intention hiding strategies on user responses	5
The impact of depression-related irrational beliefs and mental health applications' privacy policy on users' perceived privacy and disclosure intentions	5
Impact of monetary and non-monetary social functions on users' knowledge-sharing intentions in online social Q&A communities	5
Herd behavior in social commerce: understanding the interplay between self-awareness and environment-awareness	5
Digital transformation of business process in pre-digital organizations: a longitudinal canonical action research (CAR) study	5
Perceived identity threat and brand advocacy responses to different types of brand-related attacks	5