Information Systems Research

Article	Citations
Augmenting Medical Diagnosis Decisions? An Investigation into Physicians’ Decision-Making Process with Artificial Intelligence	135
Estimating the Impact of “Humanizing” Customer Service Chatbots	124
Cognitive Challenges in Human–Artificial Intelligence Collaboration: Investigating the Path Toward Productive Delegation	114
FinTech as a Game Changer: Overview of Research Frontiers	97
Examining the Heterogeneous Impact of Ride-Hailing Services on Public Transit Use	92
Fake News, Investor Attention, and Market Reaction	86
Appealing to Sense and Sensibility: System 1 and System 2 Interventions for Fake News on Social Media	83
Financial Incentives Dampen Altruism in Online Prosocial Contributions: A Study of Online Reviews	76
Spillover Effect of Consumer Awareness on Third Parties’ Selling Strategies and Retailers’ Platform Openness	73
Eye-Tracking-Based Classification of Information Search Behavior Using Machine Learning: Evidence from Experiments in Physical Shops and Virtual Reality Shopping Environments	72
Mitigating Traffic Congestion: The Role of Intelligent Transportation Systems	68
Crowds, Lending, Machine, and Bias	65
Impact of Platform Owner’s Entry on Third-Party Stores	63
Finding Useful Solutions in Online Knowledge Communities: A Theory-Driven Design and Multilevel Analysis	63
Configurations for Achieving Organizational Ambidexterity with Digitization	61
Human–Robot Interaction: When Investors Adjust the Usage of Robo-Advisors in Peer-to-Peer Lending	60
More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective	54
Platform Competition Under Network Effects: Piggybacking and Optimal Subsidization	54
Online to Offline: The Impact of Social Media on Offline Sales in the Automobile Industry	48
Does Telemedicine Reduce Emergency Room Congestion? Evidence from New York State	48
Does Money Talk? The Impact of Monetary Incentives on User-Generated Content Contributions	48
An Empirical Investigation of the Antecedents and Consequences of Privacy Uncertainty in the Context of Mobile Apps	48
The Janus Effect of Generative AI: Charting the Path for Responsible Conduct of Scholarly Activities in Information Systems	46
Understanding Inconsistent Employee Compliance with Information Security Policies Through the Lens of the Extended Parallel Process Model	45
On the Spillover Effects of Online Product Reviews on Purchases: Evidence from Clickstream Data	43

The Impact of Executives’ IT Expertise on Reported Data Security Breaches	41
Are Online Reviews of Physicians Reliable Indicators of Clinical Outcomes? A Focus on Chronic Disease Management	41
Business Models in the Sharing Economy: Manufacturing Durable Goods in the Presence of Peer-to-Peer Rental Markets	41
Editorial for the Special Section on Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations, and Society	41
The Influence of Professional Subculture on Information Security Policy Violations: A Field Study in a Healthcare Context	40
Too Good to Be True: Firm Social Performance and the Risk of Data Breach	40
Video Killed the Radio Star? Online Music Videos and Recorded Music Sales	39
Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness	38
The Phishing Funnel Model: A Design Artifact to Predict User Susceptibility to Phishing Websites	38
Do Online Friends Bring Out the Best in Us? The Effect of Friend Contributions on Online Review Provision	38
A Tangled Web: Should Online Review Portals Display Fraudulent Reviews?	36
What’s in a “Username”? The Effect of Perceived Anonymity on Herding in Crowdfunding	35
Different but Equal? A Field Experiment on the Impact of Recommendation Systems on Mobile and Personal Computer Channels in Retail	35
Multidimensional Observational Learning in Social Networks: Theory and Experimental Evidence	34
Scarcity Strategy in Crowdfunding: An Empirical Exploration of Reward Limits	34
Coupons or Free Shipping? Effects of Price Promotion Strategies on Online Review Ratings	34
The Impact of an Augmented-Reality Game on Local Businesses: A Study of Pokémon Go on Restaurants	33
Standing Up or Standing By: Understanding Bystanders’ Proactive Reporting Responses to Social Media Harassment	32
When Online Lending Meets Real Estate: Examining Investment Decisions in Lending-Based Real Estate Crowdfunding	32
Combating Procrastination on Massive Online Open Courses via Optimal Calls to Action	32
The Effects of Social Media Content Created by Human Brands on Engagement: Evidence from Indian General Election 2014	32
Risk Disclosure in Crowdfunding	32
Do Fit Opinions Matter? The Impact of Fit Context on Online Product Returns	32
Cloud Services vs. On-Premises Software: Competition Under Security Risk and Product Customization	31
How Do Recommender Systems Lead to Consumer Purchases? A Causal Mediation Analysis of a Field Experiment	31
How Does the Mobile Channel Reshape the Sales Distribution in E-Commerce?	30
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?	30
The Digital Undertow: How the Corollary Effects of Digital Transformation Affect Industry Standards	29
Expl(AI)ned: The Impact of Explainable Artificial Intelligence on Users’ Information Processing	29
Achieving a Balance Between Privacy Protection and Data Collection: A Field Experimental Examination of a Theory-Driven Information Technology Solution	29
A Hashtag Is Worth a Thousand Words: An Empirical Investigation of Social Media Strategies in Trademarking Hashtags	28
Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments	27
Getting Personal: A Deep Learning Artifact for Text-Based Measurement of Personality	27
Delivering Healthcare Through Teleconsultations: Implications for Offline Healthcare Disparity	27
And the Winner Is …? The Desirable and Undesirable Effects of Platform Awards	27
Distance and Local Competition in Mobile Geofencing	27
Matching Mobile Applications for Cross-Promotion	26
Winning by Learning? Effect of Knowledge Sharing in Crowdsourcing Contests	26
Network Interconnectivity and Entry into Platform Markets	26
When Loyalty Goes Mobile: Effects of Mobile Loyalty Apps on Purchase, Redemption, and Competition	26
Are Traditional Performance Reviews Outdated? An Empirical Analysis on Continuous, Real-Time Feedback in the Workplace	25
Demand Effects of the Internet-of-Things Sales Channel: Evidence from Automating the Purchase Process	25
Moving Consumers from Free to Fee in Platform-Based Markets: An Empirical Study of Multiplayer Online Battle Arena Games	25
Making Digital Innovation Happen: A Chief Information Officer Issue Selling Perspective	24
Aligning Information Technology and Business: The Differential Effects of Alignment During Investment Planning, Delivery, and Change	23
Predicting Stages in Omnichannel Path to Purchase: A Deep Learning Model	23
Learning Individual Behavior Using Sensor Data: The Case of Global Positioning System Traces and Taxi Drivers	22
A Note on the Impact of Daily Deals on Local Retailers’ Online Reputation: Mediation Effects of the Consumer Experience	22
Predicting Labor Market Competition: Leveraging Interfirm Network and Employee Skills	22
How to Sell a Data Set? Pricing Policies for Data Monetization	22

Could Gamification Designs Enhance Online Learning Through Personalization? Lessons from a Field Experiment	21
What Questions Are You Inclined to Answer? Effects of Hierarchy in Corporate Q&A Communities	21
Examining the Impact of Television-Program-Induced Emotions on Online Word-of-Mouth Toward Television Advertising	21
Overcoming the Coordination Problem in New Marketplaces via Cryptographic Tokens	21
Are Neighbors Alike? A Semisupervised Probabilistic Collaborative Learning Model for Online Review Spammers Detection	21
The Hidden Costs and Benefits of Monitoring in the Gig Economy	21
Freemium Pricing in Digital Games with Virtual Currency	21
On the Use of Probabilistic Uncertain Rewards on Crowdfunding Platforms: The Case of the Lottery	21
News-Induced Dynamic Networks for Market Signaling: Understanding the Impact of News on Firm Equity Value	21
Shared Prosperity (or Lack Thereof) in the Sharing Economy	21
Extending Digital Ventures Through Templating	20
Threatened by AI: Analyzing Users’ Responses to the Introduction of AI in a Crowd-Sourcing Platform	20
Direct and Indirect Spillovers from Content Providers’ Switching: Evidence from Online Livestreaming	20
Effects of Managerial Response to Negative Reviews on Future Review Valence and Complaints	20
Juggling Information Technology (IT) Exploration and Exploitation: A Proportional Balance View of IT Ambidexterity	20
Digital “x”—Charting a Path for Digital-Themed Research	20
An Economic Analysis of Rebates Conditional on Positive Reviews	20
Ghosts in the Machine: How Marketing and Human Capital Investments Enhance Customer Growth When Innovative Services Leverage Self-Service Technologies	20
Dynamic, Multidimensional, and Skillset-Specific Reputation Systems for Online Work	19
Trial-Period Technostress: A Conceptual Definition and Mixed-Methods Investigation	18
Developing and Testing a Theoretical Path Model of Web Page Impression Formation and Its Consequence	18
FairPlay: Detecting and Deterring Online Customer Misbehavior	18
The Deterrent Effect of Ride-Sharing on Sexual Assault and Investigation of Situational Contingencies	18
The Path to Hedonic Information System Use Addiction: A Process Model in the Context of Social Networking Sites	17
Information Technology Skills and Labor Market Outcomes for Workers	17
Discount Schemes for the Preemptible Service of a Cloud Platform with Unutilized Capacity	17
Show Me the Money: The Economic Impact of Membership-Based Free Shipping Programs on E-Tailers	17
How Network Embeddedness Affects Real-Time Performance Feedback: An Empirical Investigation	16
Education Crowdfunding and Student Performance: An Empirical Study	16
The Societal Impact of Sharing Economy Platform Self-Regulations—An Empirical Investigation	16
Measuring Product Type and Purchase Uncertainty with Online Product Ratings: A Theoretical Model and Empirical Application	16
Racial Bias in Customer Service: Evidence from Twitter	16
Unemployment and Digital Public Goods Contribution	16
Designing Personalized Treatment Plans for Breast Cancer	15
Socialize More, Pay Less: Randomized Field Experiments on Social Pricing	15
The Role of Vendor Legitimacy in IT Outsourcing Performance: Theory and Evidence	15
The Welfare Impact of Targeted Advertising Technologies	15
Leveraging the Numerosity Effect to Influence Perceived Expensiveness of Virtual Items	14
Deep Learning of Spatiotemporal Patterns for Urban Mobility Prediction Using Big Data	14
The Effects of Operational and Financial Performance Failure on BI&A-Enabled Search Behaviors: A Theory of Performance-Driven Search	14
Optimizing Two-Sided Promotion for Transportation Network Companies: A Structural Model with Conditional Bayesian Learning	14
Managing Congestion in a Matching Market via Demand Information Disclosure	14
Learning to Be Creative: A Mutually Exciting Spatiotemporal Point Process Model for Idea Generation in Open Innovation	14
sDTM: A Supervised Bayesian Deep Topic Model for Text Analytics	14
Are You What You Tweet? The Impact of Sentiment on Digital News Consumption and Social Media Sharing	13
Human vs. Automated Sales Agents: How and Why Customer Responses Shift Across Sales Stages	13
Measuring Brand Favorability Using Large-Scale Social Media Data	13
The Race for Online Reputation: Implications for Platforms, Firms, and Consumers	13
The Effect of Binge-Watching on the Subscription of Video on Demand: Results from Randomized Experiments	13
Going Beyond Deterrence: A Middle-Range Theory of Motives and Controls for Insider Computer Abuse	13
Following the MAP (Methods, Approaches, Perspectives) in Information Systems Research	13
Social Media Marketing, Quality Signaling, and the Goldilocks Principle	13
Too Tired and in Too Good of a Mood to Worry About Privacy: Explaining the Privacy Paradox Through the Lens of Effort Level in Information Processing	12
Role of Social Media in Social Protest Cycles: A Sociomaterial Examination	12
Do You Really Know if It’s True? How Asking Users to Rate Stories Affects Belief in Fake News on Social Media	12
Does Social Media Accelerate Product Recalls? Evidence from the Pharmaceutical Industry	12
Reporting Technologies and Textual Readability: Evidence from the XBRL Mandate	12
Bystanders Join in Cyberbullying on Social Networking Sites: The Deindividuation and Moral Disengagement Perspectives	12
A Switch in Time Saves the Dime: A Model to Reduce Rental Cost in Cloud Computing	11
Information Control for Creator Brand Management in Subscription-Based Crowdfunding	11
Information Systems Research for Smart Sustainable Mobility: A Framework and Call for Action	11
The Effects of Price Rank on Clicks and Conversions in Product List Advertising on Online Retail Platforms	11
Sprint Zeal or Sprint Fatigue? The Benefits and Burdens of Agile ISD Practices Use for Developer Well-Being	11
Just DM Me (Politely): Direct Messaging, Politeness, and Hiring Outcomes in Online Labor Markets	11
Where You Live Matters: Local Bank Competition, Online Marketplace Lending, and Disparity in Borrower Benefits	10
User Competence with Enterprise Systems: The Effects of Work Environment Factors	10
Space Norms for Constructing Quality Reviews on Online Consumer Review Sites	10
Call for Papers—Special Issue of Information Systems Research—Unleashing the Power of Information Technology for Strategic Management of Disasters	10
Save Face or Save Life: Physicians’ Dilemma in Using Clinical Decision Support Systems	10
The Return on Information Technology: Who Benefits Most?	10
Know Thy Context: Parsing Contextual Information from User Reviews for Recommendation Purposes	10
Creative Appeals in Firm-Generated Content and Product Performance	10
Understanding Content Contribution Behavior in a Geosegmented Mobile Virtual Community: The Context of Waze	10
The Secret to Finding a Match: A Field Experiment on Choice Capacity Design in an Online Dating Platform	10
Know Where to Invest: Platform Risk Evaluation in Online Lending	9
The Screening Role of Design Parameters for Service Procurement Auctions in Online Service Outsourcing Platforms	9
Impact of Own Brand Product Introduction on Optimal Pricing Models for Platform and Incumbent Sellers	9
Pay-What-You-Want Pricing in the Digital Product Marketplace: A Feasible Alternative to Piracy Prevention?	9
When Images Backfire: The Effect of Customer-Generated Images on Product Rating Dynamics	9
Decide Now or Later: Making Sense of Incoherence Across Online Reviews	9

Augmenting Password Strength Meter Design Using the Elaboration Likelihood Model: Evidence from Randomized Experiments	9
Seeker Exemplars and Quantitative Ideation Outcomes in Crowdsourcing Contests	9
Developing a Composite Measure to Represent Information Flows in Networks: Evidence from a Stock Market	9
Does Congestion Always Hurt? Managing Discount Under Congestion in a Game-Theoretic Setting	9
Manufacturer’s “1-Up” from Used Games: Insights from the Secondhand Market for Video Games	9
Information Asymmetry Among Investors and Strategic Bidding in Peer-to-Peer Lending	9
Text Performance on the Vine Stage? The Effect of Incentive on Product Review Text Quality	9
IT Knowledge Spillovers, Absorptive Capacity, and Productivity: Evidence from Enterprise Software	9
Beyond Overall Treatment Effects: Leveraging Covariates in Randomized Experiments Guided by Causal Structure	8
Empowering Users with Narratives: Examining the Efficacy of Narratives for Understanding Data-Oriented Conceptual Models	8
Coordination in a Digital Platform Organization	8
Algorithmic Assortative Matching on a Digital Social Medium	8
Complementarity Between Investment in Information Technology (IT) and IT Human Resources: Implications for Different Types of Firm Innovation	8
Mining Bilateral Reviews for Online Transaction Prediction: A Relational Topic Modeling Approach	8
Intellectual Diversity in IS Research: Discipline-Based Conceptualization and an Illustration from Information Systems Research	8
Extended Generativity Theory on Digital Platforms	8
Axiomatic Theories and Improving the Relevance of Information Systems Research	8
Brand Crisis and Customer Relationship Management on Social Media: Evidence from a Natural Experiment from the Airline Industry	8
Identification of Causal Mechanisms from Randomized Experiments: A Framework for Endogenous Mediation Analysis	8
Correcting Misclassification Bias in Regression Models with Variables Generated via Data Mining	7
How to Assign Scarce Resources Without Money: Designing Information Systems that are Efficient, Truthful, and (Pretty) Fair	7
Spoiled for Choice? Personalized Recommendation for Healthcare Decisions: A Multiarmed Bandit Approach	7
Flourish or Perish? The Impact of Technological Acquisitions on Contributions to Open-Source Software	7
Gamified Challenges in Online Weight-Loss Communities	7
Not Registered? Please Sign Up First: A Randomized Field Experiment on the Ex Ante Registration Request	7
The Power of Renegotiation and Monitoring in Software Outsourcing: Substitutes or Complements?	7
Mobile Payment Adoption: An Empirical Investigation of Alipay	7
Personal Achievement Goals, Learning Strategies, and Perceived IT Affordances	7
A Theory-Driven Deep Learning Method for Voice Chat–Based Customer Response Prediction	7
The Consequences of Rating Inflation on Platforms: Evidence from a Quasi-Experiment	7
Data-Driven Promotion Planning for Paid Mobile Applications	7
Support Forums and Software Vendor’s Pricing Strategy	7
Deal or No Deal? Online Deals, Retailer Heterogeneity, and Brand Evaluations in a Competitive Environment	7
Digital Multisided Platforms and Women’s Health: An Empirical Analysis of Peer-to-Peer Lending and Abortion Rates	6
A Bitter Pill to Swallow? The Consequences of Patient Evaluation in Online Health Question-and-Answer Platforms	6
Estimating Life Cycle Sales of Technology Products with Frequent Repeat Purchases: A Fractional Calculus-Based Approach	6
Sponsored Data: Smarter Data Pricing with Incomplete Information	6
Impact of Telehealth and Process Virtualization on Healthcare Utilization	6
How Is Mobile User Behavior Different? A Hidden Markov Model of Cross-Mobile Application Usage Dynamics	6
Dealing with the Social Media Polycontextuality of Work	6
To Brush or Not to Brush: Product Rankings, Consumer Search, and Fake Orders	6
Evaluating the Effectiveness of Marketing Campaigns for Malls Using a Novel Interpretable Machine Learning Model	6
Attending to Customer Attention: A Novel Deep Learning Method for Leveraging Multimodal Online Reviews to Enhance Sales Prediction	6
Configuring the Enterprise Systems Portfolio: The Role of Information Risk	6
Does Social Influence Change with Other Information Sources? A Large-Scale Randomized Experiment in Medical Crowdfunding	6
Adjusting Skillset Cohesion in Online Labor Markets: Reputation Gains and Opportunity Losses	6
More Than a Bot? The Impact of Disclosing Human Involvement on Customer Interactions with Hybrid Service Agents	6
Seems Legit: An Investigation of the Assessing and Sharing of Unverifiable Messages on Online Social Networks	6
Evolution of Referrals over Customers’ Life Cycle: Evidence from a Ride-Sharing Platform	6
Functional IT Complementarity and Hospital Performance in the United States: A Longitudinal Investigation	6
Mirror, Mirror on the Wall: Algorithmic Assessments, Transparency, and Self-Fulfilling Prophecies	5
Motion Sensor–Based Fall Prevention for Senior Care: A Hidden Markov Model with Generative Adversarial Network Approach	5
Modifying Transactional Databases to Hide Sensitive Association Rules	5
Overcoming the Single-IS Paradigm in Individual-Level IS Research	5
Identifying Perverse Incentives in Buyer Profiling on Online Trading Platforms	5
The Attraction Effect in Crowdfunding	5
Mobile Money and Mobile Technologies: A Structural Estimation	5
Value Implications of Sourcing Electronic Health Records: The Role of Physician Practice Integration	5
Design for Social Sharing: The Case of Mobile Apps	5
Value Destruction in Information Technology Ecosystems: A Mixed-Method Investigation with Interpretive Case Study and Analytical Modeling	5
The Decoy Effect and Recommendation Systems	5
The Unknowability of Autonomous Tools and the Liminal Experience of Their Use	5
Handling Missing Values in Information Systems Research: A Review of Methods and Assumptions	5
A Comparison of Methods for Treatment Assignment with an Application to Playlist Generation	5
Value of Information Sharing via Ride-Hailing Apps: An Empirical Analysis	5
Software Components and Product Variety in a Platform Ecosystem: A Dynamic Network Analysis of WordPress	5
Which Enemy to Dance with? A New Role of Software Piracy in Influencing Antipiracy Strategies	5
Bidding on a Peer-to-Peer Energy Market: An Exploratory Field Study	5
Self-Regulation and External Influence: The Relative Efficacy of Mobile Apps and Offline Channels for Personal Weight Management	5
Excessive Mobile Use and Family-Work Conflict: A Resource Drain Theory Approach to Examine Their Effects on Productivity and Well-Being	5
Reviewing Before Reading? An Empirical Investigation of Book-Consumption Patterns and Their Effects on Reviews and Sales	5
How IT Investments Help Hospitals Gain and Sustain Reputation in the Media: The Role of Signaling and Framing	5
Ridesharing and Digital Resilience for Urban Anomalies: Evidence from the New York City Taxi Market	5
Fun Shopping: A Randomized Field Experiment on Gamification	5
How Does Intelligent System Knowledge Empowerment Yield Payoffs? Uncovering the Adaptation Mechanisms and Contingency Role of Work Experience	5
Mobile Consumer Scanning Technology: A Replacement for Interorganizational Information Systems for Demand Information Learning in Supply Chains?	4
Shedding Light on the Dark: The Impact of Legal Enforcement on Darknet Transactions	4
Nonlinear Pricing of Software with Local Demand Inelasticity	4
Exploring Contrasting Effects of Trust in Organizational Security Practices and Protective Structures on Employees’ Security-Related Precaution Taking	4
Strategic Implications of Online Retail Platforms’ Membership-Based Free Shipping Programs	4
The Impact of Online Q&As on Product Sales: The Case of Amazon Answer	4
Pushing Yourself Harder: The Effects of Mobile Touch Modes on Users’ Self-Regulation	4
Platform Refund Insurance or Being Cast Out: Quantifying the Signaling Effect of Refund Options in the Online Service Marketplace	4
Analyzing the Impact of Public Buyer–Seller Engagement During Online Auctions	4
Informal Payments and Doctor Engagement in an Online Health Community: An Empirical Investigation Using Generalized Synthetic Control	4
Smart Natural Disaster Relief: Assisting Victims with Artificial Intelligence in Lending	4
Pricing in Nonconvex Markets: How to Price Electricity in the Presence of Demand Response	4
Interorganizational Systems and Supply Chain Agility in Uncertain Environments: The Mediation Role of Supply Chain Collaboration	4
Seller Organization and Percentage Fee Design in the Daily Deal Market	4
Satisfaction to Stay, Regret to Switch: Understanding Post-adoption Regret in Choosing Competing Technologies When Herding	4