Electronic Markets

Papers
(The TQCC of Electronic Markets is 13. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)
ArticleCitations
Machine learning and deep learning1122
Digital transformation as an interaction-driven perspective between business, society, and technology115
On the stress potential of videoconferencing: definition and root causes of Zoom fatigue103
What makes you continuously use chatbot services? Evidence from chinese online travel agencies99
Artificial intelligence in E-Commerce: a bibliometric study and literature review84
The rise of artificial intelligence – understanding the AI identity threat at the workplace69
AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry57
The transparency challenge of blockchain in organizations43
Artificial intelligence and machine learning43
Quantum computing41
Generative artificial intelligence40
Understanding continued smartwatch usage: the role of emotional as well as health and fitness factors40
The dark sides of AI personal assistant: effects of service failure on user continuance intention37
Artificial intelligence (AI) and robotics in travel, hospitality and leisure35
An apple a day – how the platform economy impacts value creation in the healthcare market34
Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data34
Designing a feature selection method based on explainable artificial intelligence33
Towards early purchase intention prediction in online session based retailing systems33
Open government data: A systematic literature review of empirical research32
User trust in artificial intelligence: A comprehensive conceptual framework30
Trust in artificial intelligence: From a Foundational Trust Framework to emerging research opportunities30
Understanding users’ negative responses to recommendation algorithms in short-video platforms: a perspective based on the Stressor-Strain-Outcome (SSO) framework30
The effect of transparency and trust on intelligent system acceptance: Evidence from a user-based study29
Anthropomorphism in AI-enabled technology: A literature review28
AI invading the workplace: negative emotions towards the organizational use of personal virtual assistants28
Telepresence in live-stream shopping: An experimental study comparing Instagram and the metaverse27
From private digital platforms to public data spaces: implications for the digital transformation27
Cognitive automation27
The dark sides of AI26
Collaborative consumption continuance: a mixed-methods analysis of the service quality-loyalty relationship in ride-sharing services26
Omnichannel Business25
Explainable artificial intelligence in information systems: A review of the status quo and future research directions24
Understanding the evaluation of mHealth app features based on a cross-country Kano analysis24
A multivocal literature review of decentralized finance: Current knowledge and future research avenues23
Is trust in artificial intelligence systems related to user personality? Review of empirical evidence and future research directions22
Multi-sided platform and data-driven care research22
Metaverse platform ecosystems21
Designing business model development tools for sustainability—a design science study21
User preferences for privacy features in digital assistants21
Service robots’ anthropomorphism: dimensions, factors and internal relationships20
Machine learning in information systems - a bibliographic review and open research issues20
Managing the complexity of digital transformation—How multiple concurrent initiatives foster hybrid ambidexterity18
Creating customer value from data: foundations and archetypes of analytics-based services18
Your reviews or mine? Exploring the determinants of “perceived helpfulness” of online reviews: a cross-cultural study18
Social commerce affordances for female entrepreneurship: the case of Facebook18
Exploring the use of self-sovereign identity for event ticketing systems17
Iterative uncertainty reduction in multi-actor smart service innovation17
It is not (only) about privacy: How multi-party computation redefines control, trust, and risk in data sharing17
The role of social trust in reward crowdfunding campaigns’ design and success17
Immunizing with information – Inoculation messages against conversational agents’ response failures17
How does service price influence patients’ decisions? An examination of the free-market pricing mechanism in online health communities17
Developing design principles to standardize e-commerce ecosystems17
Detecting anomalous cryptocurrency transactions: An AML/CFT application of machine learning-based forensics16
Customer behavior of online group buying: an investigation using the transaction cost economics theory perspective16
Data-driven forwarding: a typology of digital platforms for road freight transport management16
Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring16
Smart cities and smart governance models for future cities16
Decentralized platform economy: emerging blockchain-based decentralized platform business models16
Hybrid intelligence in hospitals: towards a research agenda for collaboration16
Is a picture worth a thousand views? Measuring the effects of travel photos on user engagement using deep learning algorithms15
Do cryptocurrencies really have (no) intrinsic value?15
Business model archetypes for data marketplaces in the automotive industry14
IIoT platforms’ architectural features – a taxonomy and five prevalent archetypes14
Behavior change through wearables: the interplay between self-leadership and IT-based leadership14
Smart mobility – an analysis of potential customers’ preference structures14
What determines FinTech success?—A taxonomy-based analysis of FinTech success factors14
Designing business model taxonomies – synthesis and guidance from information systems research14
How smart technology empowers consumers in smart retail stores? The perspective of technology readiness and situational factors14
Digital healthcare services13
Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions13
Rural smartness: Its determinants and impacts on rural economic welfare13
AI-based chatbots in conversational commerce and their effects on product and price perceptions13
Customer engagement and performance in social media: a managerial perspective13
Fintech: A content analysis of the finance and information systems literature13
0.037333011627197