Electronic Markets

Papers
(The median citation count of Electronic Markets is 6. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Game-swinging on Twitch: an affordances perspective493
Striking a balance: Designing a blockchain-based solution to navigate coopetition dynamics in supply chain management179
Human agency and deliberate reassertion in the age of generative AI: Evidence from online labor platforms156
Understanding the adoption of the mask-supply information platforms during the COVID-19150
Digital technology as market shaper: A typology of digital technology roles for shaping markets150
Digital platform ecosystems in flux: From proprietary digital platforms to wide-spanning ecosystems143
Consumers’ ambiguous perceptions of advertising disclosures in influencer marketing: Disentangling the effects on current and future social media engagement141
Factors impacting behavioural intentions to adopt the electronic marketplace: findings from small businesses in India114
Designing a conversational agent for supporting data exploration in citizen science100
Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions98
Beyond stuck in the middle: Application context and role integration of automated leadership in traditional organizations93
Governing the emergence of network-driven platform ecosystems93
Service through communication—Conceptualizing service systems with Luhmann’s systems theory89
Value creation and capture in decentralized finance markets: Non-fungible tokens as a class of digital assets84
A typology of agricultural market information systems and its dimensions: Case studies of digital platforms82
Explainable artificial intelligence in information systems: A review of the status quo and future research directions81
Empowering users to control ads and its effects on website stickiness79
From regulation to orchestration: Collective action in the emergence of digital circular ecosystems74
Designing incentive systems for participation in digital ecosystems—An integrated framework72
Trust transfer effects and associated risks in telemedicine adoption71
Exploring the scope of generative AI in literature review development62
Wallet wars or digital public infrastructure? Orchestrating a digital identity data ecosystem from a government perspective60
Influencer marketing on Instagram—The optimal disclosure strategy from influencers’ and marketers’ perspectives59
Exploring the role of social bots in cryptocurrency manipulation: Machine learning insights from the LUNA crash58
What factors influence grassroots knowledge supplier performance in online knowledge platforms? Evidence from a paid Q&A service51
Decentralized platform economy: emerging blockchain-based decentralized platform business models51
How does digital platform network embeddedness affect channel resilience? The mediating role of B2B platform value co-creation49
Compatibility promotion between platforms: The role of open technology standards and giant platforms48
Public perceptions of AI energy consumption: Awareness, responsibility attribution, and strategies44
Metaverse: A real change or just another research area?41
Digital product passports40
AI-powered travel recommendations and decision-making: The role of spatio-temporal efficiency, destination type, and travel party composition40
Correction to: Understanding the process of meanings, materials, and competencies in adoption of mobile banking39
How two leading partners learn to tango: The case of IoT-based business model co-innovation between a retailer and an electronics supplier39
A face of one’s own: The role of an online personae in a digital age and the right to control one’s own online personae in the presence of digital hacking38
When is blockchain worth it? Value and risk drivers of corporate blockchain announcements38
Simmelian brokerage in hyperlink networks: How sector–regional contingencies shape innovation potential35
Challenges of IT freelancers on digital labor platforms: A topic model approach34
How enterprise conversational agents impact brand identity34
Data management as a joint value proposition—A design theory for horizontal data sharing communities34
Perpetual future contracts in centralized and decentralized exchanges: Mechanism and traders’ behavior33
Quantifying the gig economy’s evolution: A bibliometric exploration of historical patterns and future projections33
Sanitizing data for analysis: Designing systems for data understanding30
A positive spiral effect of M-health app videos30
Understanding service complexity in manufacturing companies: Insights and implications from a mixed methods study on drivers and levers of complexity29
Compatibility promotion for standard development within shared platforms: A rising tide does not lift all boats29
The effects of targeted political advertising on user privacy concerns and digital product acceptance: A preference-based approach28
Global reconstruction of language models with linguistic rules – Explainable AI for online consumer reviews27
Opportunities and challenges of blockchain for multi-sided platforms27
Standardization for platform ecosystems27
Smart cities and smart governance models for future cities27
The role of contextual and contentual signals for online trust: Evidence from a crowd work experiment26
Business models of incumbent-owned platforms: A taxonomy and archetypal patterns26
Business model archetypes of open data intermediaries: Empirical insights from practice26
On the influence of conventional and automated market makers on market quality in cryptoeconomic systems26
How smart technology empowers consumers in smart retail stores? The perspective of technology readiness and situational factors25
Exploring the messenger effect on consumer emotions and attitudes: Promoting socially responsible practices in the cosmetics sector25
Regulation strategy for behavioral integrity of live streamers: From the perspective of the platform based on evolutionary game in China25
Aligning stakeholders in AI-enabled customer service: Toward human-centric adoption in electronic marketplaces25
Fintech: A content analysis of the finance and information systems literature24
Digital entrepreneurship from cellular data: How omics afford the emergence of a new wave of digital ventures in health24
The effect of transparency and trust on intelligent system acceptance: Evidence from a user-based study23
Public education data at the crossroads of public and private value creation: Orchestration tensions and stakeholder visions in Germany’s emerging national digital education ecosystem23
Beyond control over data: Conceptualizing data sovereignty from a social contract perspective23
A revised framework for digital transformation strategies: Contemporary insights and future research pathways23
AI-enabled information systems: Teaming up with intelligent agents in networked business21
Modeling inter-organizational business process governance in the age of collaborative networks20
Centralized exchanges vs. decentralized exchanges in cryptocurrency markets: A systematic literature review20
How hedonic strategies bring about customer engagement and value for e-retailers—A blended PLS-ANN analysis of the mediating effect of experiential value-in-use20
Breaking the chains of traditional finance: A taxonomy of decentralized finance business models20
Continuous value shaping: A boundary concept for innovating service innovation approaches19
Explanation matters: An experimental study on explainable AI19
Seeking empathy or suggesting a solution? Effects of chatbot messages on service failure recovery19
Correction: AI-based chatbots in conversational commerce and their effects on product and price perceptions19
Citation governance in generative e-commerce discovery: When breadth looks diverse but intensity concentrates18
Designing virtual meetings: Reviewing virtual meeting design through the lens of media naturalness18
To sell, to donate, or to barter? Value creation and capture through business model types in decentralized data ecosystems18
Does personality still matter in e-commerce? How perceived hubris influences the assessment of founders’ trustworthiness using the example of reward-based crowdfunding18
Advancing digital health in information systems research: Insights from a text mining analysis18
AI regulatory strategies for digital sovereignty: The role of geopolitics and technological disparities17
Open government data: A systematic literature review of empirical research17
Still doing it yourself? Investigating determinants for the adoption of intelligent process automation17
Information provision measures for voice agent product recommendations— The effect of process explanations and process visualizations on fairness perceptions16
Engaging citizen scientists: designing an open research system for collaborative problem exploration16
Correction: Towards implementation of warrant-based content self-moderation16
Manipulation by design16
Discovering the evolution of online reviews: A bibliometric review16
The consumer genome: Willingness to share and accept genetic data in marketing16
The role of design patterns in the development and legal assessment of lawful technologies16
Designing a cross-organizational identity management system: Utilizing SSI for the certification of retailer attributes15
Supply chain risk management automation: A literature review15
The influence of similarity heuristics on evaluation deviation: Evidence from an online crowdsourced Q&A healthcare platform14
From sharing to profiting: Exploring the interplay between value creation and strategic appropriation in data ecosystems14
The road not taken: Representing expert knowledge for route similarities in sustainable tourism using machine learning14
What role do data network effects play for multihoming complements? An empirical analysis of platform complementors’ strategies for consumer value creation14
Understanding the process of meanings, materials, and competencies in adoption of mobile banking14
Online customer experience and online customer engagement with e-commerce: Comparing online and omnichannel consumer journeys13
Can the e-commerce platform escape the trap of fake reviews? The evidence from tripartite evolutionary game13
An empirical study on traditional offline retailer’s switching intention towards community-based group buying program: A push–pull-mooring model13
Establishing and governing data ecosystems at the crossroads of centralization and decentralization12
Industrial data ecosystems and data spaces12
Towards implementation of warrant-based content self-moderation12
Trust in artificial intelligence: From a Foundational Trust Framework to emerging research opportunities12
Not all chatbots connect equally: The moderating role of chatbot type12
Offline to online: The impacts of offline visit experience on online behaviors and service in an Internet hospital12
Fine-tuning image-to-text models on Liechtenstein tourist attractions12
Biosignal-adaptive platforms11
Boundary resource management in innovation ecosystems: The case of e-commerce11
A taxonomy of data governance decision domains in data marketplaces11
Shaping crowdlending investors’ trust: Technological, social, and economic exchange perspectives11
Value co-creation on networked platforms — A service-dominant logic analysis of the Alexa Assistant ecosystem11
Exploring the effect of platform gamification on users’ intermittent discontinuance: An ambivalence perspective11
Trade-offs and synergies of digital choice environments: Towards a taxonomy and configurational model11
Establishing altruistic ethics to use technology for Social Welfare—How Japan manages Web3 and self-sovereign identity in local communities11
Wisdom of the crowd signals: Predictive power of social media trading signals for cryptocurrencies11
Maximal extractable value: Current understanding, categorization, and open research questions11
AI-based chatbots in conversational commerce and their effects on product and price perceptions11
Enhancing conversational agents for successful operation: A multi-perspective evaluation approach for continuous improvement11
Evolutionary dynamics of digital platform ecosystems in healthcare: A case study of the discovery ecosystem in South Africa10
Service research in the digital era—Exploring emergence, transformation, and value co-creation10
Generative artificial intelligence10
How to design platform ecosystems by intrapreneurs: Implications from action design research on IoT-based platform10
Voting participation and engagement in blockchain-based fan tokens10
Augmenting the reality of decision-making: Comparing and combining product experiences’ influence on choice difficulty and mental imagery10
Correction to: The cultural impact in platform competition10
Optimizing AI strategies in e-commerce customer service: An agent-based simulation10
Seasonal shifts and pandemic effects on tourist mobility: A study of attraction-level movement patterns in Jeju Island10
Assistant platforms9
Design factors of the tag-based review summarization system: Perspective of the consumers’ intention to use9
Would you forgive anthropomorphic conversational AI agents for service failures? Exploring the impact of anthropomorphism on customer forgiveness9
City 5.0: Citizen involvement in the design of future cities9
Where innovation meets inertia: Relational challenges to B2B platform adoption—An explorative multiple case study9
Beyond technology: Multidimensional consumption values in phygital retailing; a mixed method approach8
Preface to the special issue on “Enterprise and organizational applications of distributed ledger technologies”8
Investigating data value co-creation in the digital servitization ecosystem: An evolutionary game perspective8
Special issue on “Smart tourism 2.0: Perspectives with geospatial data and AI”8
Blockchain technology in e-business value chains8
Customized integrated decision model for CBEC enterprise credit evaluation: The fusion of multi-source features and machine learning8
“Sorry, too much information”—Designing online review systems that support information search and processing8
AI-powered predictive modeling for food-service crowdfunding success: An integrated approach with business intelligence and supervised machine learning for smart business ecosystem8
Is DLT the solution for current supply chain problems? Bridging the gap between EDI and DLT8
Managing disinformation on social media platforms8
Babbling through social media: A cross-country study mapping out social networks using eWOM intentions7
Development and evaluation of a taxonomy for platform revenue models7
An iterative five-phase process model to successfully implement AI for cybersecurity in a corporate environment7
Getting to know my disease better: The influence of linguistic features of patients’ self-disclosure on physicians’ social support in online health consultation7
Unveiling the relationship between virtual streamer characteristics and consumer purchase intention in live streaming commerce: Insights from source credibility perspective7
How retailers launch IT-based strategies to win new and loyal customers in O2O commerce7
Enhancing e-commerce recommendations: A mechanism to detect and mitigate spam reviews7
Artificial intelligence and machine learning7
A multivocal literature review of decentralized finance: Current knowledge and future research avenues7
Mature inventory management for supply chain automation: An interlinked process-reference model7
An enterprise framework for blockchain interoperability7
A novel subject-independent deep learning approach for user behavior prediction in electronic markets based on electroencephalographic data7
Evolution of direct network effects: A perspective of market thickness of an online freight platform6
Construction of doctors’ reputation systems in online health services: The combination of online and offline mechanisms6
The duality of reputation portability: Investigating the demand effect of imported ratings across online labor markets6
AI content labeling and user engagement on social media: The role of AI level, content type, and disclosure timing6
Self-sovereign identity: A conceptual framework and research agenda6
The CIO–CISO relationship in a globally networked business—An interview with Nestlé AG6
Super app finance in Chinese platform ecosystems: Determinants of investment behaviour6
Who uses general-purpose AI? A typology of ChatGPT early adopters6
Assessing the economic value of reducing perceived risk in ride-hailing: Evidence from US cities6
Navigating the legitimacy landscape of the e-commerce ecosystem: A case study from India6
Anthropomorphism in AI-enabled technology: A literature review6
This is why we pay—Motivational factors for supporting subscription-based crowdfunding campaigns6
Beyond one-size-fits-all: Empirical evidence on the heterogeneity of equity crowdfunding investors’ decision drivers6
E-commerce ecosystems as catalysts for sustainability: A multi-case analysis6
Superstar effects in a platform-based local market: The role of customer usage of online-to-offline platforms and spatial agglomeration6
Designing adaptive feedback mechanisms with text mining capabilities: An illustration on eBay6
Promise not fulfilled: FinTech, data privacy, and the GDPR6
Low-code development platform ecosystems6
Social Welfare Computing: Managing the harmful consequences of technological innovation6
Enable and orchestrate—How keystone actors shape institutions for smart service innovation in ecosystems6
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