Journal of Contingencies and Crisis Management

Papers
(The median citation count of Journal of Contingencies and Crisis Management is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Issue Information75
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Green Signals, Red Flags: The Impact of Greenwashing Allegations and Crisis Communication on Corporate Perceptions50
Crisis management during the COVID‐19 pandemic: Street food vendors' perspectives from Bangkok41
Responding to crises collectively and cooperatively: The mechanism of ‘informative cooperation’ by the Chinese government and the public in Weibo‐based crisis communication between 2010 and 201932
Assessing crisis spillover risks: The role of perceived severity and corporate response effectiveness in China29
Organizational resilience as paradox management: A systematic review of the literature29
The Impact of Psychological Empowerment Variables on Crisis Management Structure Variables Among Red Crescent Employees in Kerman Province28
What and how to train for strategic crisis management: A systematic literature review26
Crisis Communication as a Socio‐Technical Safety Barrier: A Symbiotic Risk Analysis of Organisational Crisis Escalation25
Development and Early Validation of the Organisational Resilience Assessment Survey (ORAS): A Tool to Measure Organisational Resilience24
Crisis? What Crisis? The Contestation of Urgency in Creeping Crises22
Business crisis management in wartime: Insights from Ukraine22
Risk perception, efficacies and disaster preparedness: A comparison between people with and without disability18
Communicating Under Moral Transgression: Extending SCCT With Moral Emotions17
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Crisis management of interdependent systems, communication and coordination: A perspective on medium‐scale events16
Effective communication in times of crisis: The case of face mask mandates in the United States16
A four‐phase model and a mobile app for crisis preparedness and management in small and medium sized enterprises16
Derailing Truth: Tripartite Discourse and Public Outrage Over Greece's Tempe Valley Disaster16
Diagnosing the Barriers Faced by Rural Communities in Building Disaster and Climate Resilience in Zimbabwe16
Can Brand Activism Help? The Effects of Fit and Consumer Trait in Building Brand Trust16
Stratigraphy of volcanic memory: Sociocultural dimensions of volcanic risk in the Southern Andes, Chile14
Renewing Concerns of Technical Complexity in Accidents Research: An Argument to Retain Perrow's “First Thesis”14
Institutional vulnerability to urban flood risk management: A case study of the 7·20 flooding disaster in Zhengzhou, China14
“READINESS”: A keystone concept beyond organizational crisis preparedness and resilience14
Crisis Decision‐Making in Hospitals: An Analysis of the COVID‐19 Pandemic in Norway13
Brief Organisational Resilience Scale (BORS): Development and Validity in Spain and Austria13
Navigating the storm: Transformational leadership in engaging on robust crisis response planning13
Activism online: Exploring how crises are communicated visually in activism campaigns13
Making sense of social enterprises' crisis preparedness and development of composite index for its assessment13
The common operating picture as a collaborative governance tool for urban resilience13
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Strategizing emergency management strategies: A dynamic perspective12
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Canon or Fragment? A Ten‐Year Longitudinal Analysis of the Sewol Ferry Disaster Agendas and the Reconstruction of Cultural Memory in South Korea12
Crisis management competencies: A university stakeholder perspective11
Recalibrating the management of resources in emergency response11
Navigating the Beneficiary/NGO Relationship: A Model of Intercultural Trust in Disaster Response11
Risk Communication and Community Engagement in Mass Gathering: A Conceptual Framework11
Analyzing the effectiveness of the interagency coordination on environmental risk communication to the Rohingya refugees in Bangladesh10
Framing the Covid‐19 pandemic: A comparative analysis of Swedish and Danish crisis communication10
Do Communication Consultants Have Management's Ear? an Exploration of How External Public Relations Practitioners Increase Their Influence on Crisis Communication Decisions10
Efficacy of response strategies in brand spillover crises: The roles of perceived attribute similarity, blame attribution and attitude towards response messages10
Cross‐Cultural Adaptation and Psychometric Evaluation of the Korean Version of Crisis Self‐Efficacy Index10
Influencer Alignment in Crisis Response: An Experimental Study on Trait and Emotional Congruence for Brand Reputation Recovery10
The Maaloop Framework: Enabling a Systems‐Level Common Operating Picture in Multiagency Disaster Management10
Actualizing novel trajectories: Chronological and kairotic improvisations10
Expectation versus reality: How crisis statement essentials are evaluated by Gen Z stakeholders and crisis communication practitioners9
What factors contribute to the formation of interorganizational collaboration networks: A longitudinal study in response to COVID‐19 emergency9
Taking ACTION: Identifying factors that affect public willingness to engage in emergency preparedness activities9
Compound crisis communication and household preparedness: Examining the effects of evidence type and crisis message fatigue9
A new approach for crisis management analysis: Considering the anticipation/decision making pair as a continuum9
Antecedents and outcomes of supply chain resilience: Integrating dynamic capabilities and relational perspective9
Türkiye's COVID‐19 Pandemic Experience in the Framework of Community Resilience: A Mixed Methods Study9
De‐Escalation Under Duress: A Civilian Encounter During the Westfield Bondi Junction Mass Stabbing Attack8
Pru‐Decorp TM and Pru‐Decorp‐MG: Pioneering Indian Medical Countermeasures to Strengthen Preparedness for Radiological and Nuclear Emergencies8
Understanding Chinese Consumers' Participation in Automobile Recalls for Environmental Defects: Applying the Protective Action Decision Model and Norm Activation Model8
Adept or Inept? Examining the Chinese Government's Social Media Crisis Response During the Zhengzhou Rainstorm8
Corporate Crisis Management: Analysis of Controversies in the Technology Industry8
Sense and Action: Organizational Reactions in Extreme Crisis: A Survey With Brazilian Executives8
Preparedness and emergency response strategies for chemical, biological, radiological and nuclear emergencies in disaster management: A qualitative systematic review8
Crisis Management in an Intelligence Perspective: A Literature Review8
A scoping review: Inquiring into the potency of response source credibility (RSC) towards enhancing crisis response strategies8
Perceptions of strategic decision‐making by crisis management teams during exercising: Establishing key dimensions8
Who Can Speak in a Crisis? Legitimacy, Power and the Limits of Crisis Communication in a Fragmented Health System7
Integrating and Expanding Evaluation Criteria: Enhancing Disaster Management Through the Triple Nexus Approach7
Bricolage, Community Support, and Resilience: Women SME Owners Rebuilding After the 2023 Türkiye Earthquakes7
How Norwegian homecare managers tackled COVID‐19 and displayed resilience‐in‐action: Multiple perspectives of frontline‐staff7
Issue Information7
Planning a large‐scale tabletop exercise to test Qatar's healthcare system readiness to respond to a major incident during the 2022 FIFA World Cup7
Unpacking the behavioural outcomes of internal crisis communication: Underlining nexus of employee task performance, crisis responsibility and work well‐being to improve organizational reputation7
Issue Information7
Beyond Political and Managerial Goals: Unintended Consequences of Government Crisis Communication Strategies‐Evidence From Citizen Voice Behavior7
Special Issue Editorial: ‘Crisis Management Keystone’7
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To wear or not to wear, was that the question? Understanding citizen responses to COVID‐19 crisis management in social media across Europe7
Mobilising Collective Action Through Recontextualized Metadiscourse in China's Public Health Crises: From SARS to Post‐COVID‐197
Infant feeding in an emergency: An oversight in United Kingdom emergency planning7
Disaster Preparedness in Urban Pediatric Hospitals: A Study of Healthcare Workers' Attitudes Toward Emergency Evacuation7
Google Trends and Media Coverage: A Comparison During the COVID‐19 Pandemic7
A micro‐level model for crisis management in tourism destinations: An interdisciplinary approach7
Negative Emotional Responses on Social Media During Crisis Events6
Debunking misinformation in times of crisis: Exploring misinformation correction strategies for effective internal crisis communication6
Artificial Intelligence as a Coordination Mechanism in Crisis Management: An Integrative Framework and Applicative Examples6
Typology of Image Crises Using Large Language Models: A Novel Approach to Crisis Classification6
Anger expressions of social media users following different crisis response strategies towards health emergency6
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A decade of wireless emergency alerts: A longitudinal assessment of message content and completeness6
Does Trust Affect Behavior in a Public Health Crisis? Testing an Extended Theory of Planned Behavior Model With Trust6
Turkish validity and reliability of the screening scale for indirect trauma caused by media exposure to social disasters (SITMES)6
A Study of Crisis Discourse on the COVID‐19 in Brazil: Discourse Manipulation and Power Struggles6
‘Simply by collaborating’? The impact of public and nongovernmental sectors collaboration experience on its institutionalization in the Lithuanian crisis management system6
Early Warnings, No Actions: A Practice Perspective on Barriers to Anticipatory Action Approaches6
Business continuity management deployment, community resilience, and organisational resilience in private industry response to 2011 Ayutthaya flooding6
Why are we surprised by extreme weather, pandemics and migration crises when we know they will happen? Exploring the added value of contingency thinking6
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The role of trust in government in crisis management: Fear of COVID‐19 and compliance with social distancing5
Opting Out: Over‐Alerting and Warning Fatigue in the Era of Wireless Emergency Alerts5
Exploring Post‐Crisis Sensemaking Among Public Relations Professionals in Higher Education5
“They just won't listen”—The role of blame in narratives of past extreme weather events for anticipating future crisis5
Mapping the ‘Crowd’: Volunteer Crisis Mappers and Digital Humanitarianism5
Relationships and identity fusion: Understanding antecedents of employees' megaphoning behaviours in response to corporate misconduct‐related crises5
Utilizing computational methods for analysing media framing of organizational crises: The ‘Datalek’ scandal during the COVID‐19 pandemic in the Netherlands5
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Matter of trust: How to include digital volunteers in crisis management5
Advancing Crisis READINESS in a Global Context: Exploring Theoretical Development and Adaptation of Crisis Communication in Asia5
Resilience in emerging complex intelligent systems: A case study of search and rescue5
Building trust in times of crisis: A panel study of the influence of satisfaction with COVID‐19 communication and management5
Wear a Mask, Save a Life? Insights From COVID‐19 on Shifting Digital Influence Amid High Epistemic Uncertainty During Crisis5
Influencing Factors of Public Value Co‐Creation via Social Media in Crisis: A Systematic Review5
Unpacking Generative Artificial Intelligence‐Powered Crisis Communication From a Moral Angle: The Role of Moral Outrage, Authenticity, and Forgiveness5
Should Organisations Remain Silent Before the Storm: Testing the Effects of Perceived Source of Disclosure and Moral Recognition in a Crisis Response Following a Scansis5
Assessing Crisis Leadership4
Understanding spatial tourism destination recovery in Iran based on a destination attribute recovery index for COVID‐194
Organizational decision‐making during COVID‐19: A qualitative analysis of the organizational decision‐making system in the United States during COVID‐194
The Political Determinants of Disaster Communication Governance in Diverse Regimes: Comparative Evidence From Typhoon Response in the Philippines and Vietnam4
Effects of Government Responsibility Framing, Social Norms and Autonomy Supports on Citizens' Self‐Responsibility Perception of Disaster Preparedness During Disaster Warnings4
The normality/emergency imaginary, contingency and political possibility: Analysing the UK pandemic response4
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Silent Weak Signals in Port Operations: Ethical Leadership, Psychological Safety and Reporting Climate in Safety‐Critical Terminals4
Explaining Varied Responses to Creeping Crises: Government Action on Antimicrobial Resistance in Europe4
Internal Crisis Communication in Hospitals the Choice of Communication Channels and Its Impact on Effectiveness4
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Cultural and Political Dimensions of Crisis Management: The Chinese Government's Information Governance and Response to COVID‐19 Rumors4
Immersive Crisis Training: Features, Observations and the Shift From Traditional Crisis Exercises4
Correction to “Authenticity and high performance: Nonmarket social, public and media strategies of foreign SMEs during a black swan event”4
Country Identity at Risk: Spillover Effects of Product‐Harm Crises and the Roles of Crisis‐Induced Negative Emotions4
The Impact of Psychological First Aid Training (RAPID‐PFA) on Self‐Efficacy, Perceived Competencies and Disaster Preparedness of Nursing Students in Tunisian Public Institutions: A Randomized Controll4
Adaptive Crisis Management Strategy: Insights From the Hospitel Model in Thailand's COVID‐19 Response4
Organizational GenAI Culture: Catalysts and Constraints for Crisis READINESS4
From fury to forgiveness: Exploring the mediating role of emotions in the relationship between crisis type, corporate social responsibility fit, and organizational outcomes4
Contingency, crises & disasters: Broadening the research agenda4
Organizational ambidexterity: A reconceptualization and research agenda for the VUCA international context4
Guiding employees through the COVID‐19 pandemic: An exploration of the impact of transparent communication and change appraisals4
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Natural Disaster Preparedness Impact on Confidence Levels and Survey Differences in University Student's Responses: A Cross‐Sectional and Pre‐ and Post‐Test Study in Georgia, USA4
From Trivial to Critical. Emergent Interagency Collaboration Through Co‐Location of Emergency Call Centrals4
Research on the Fractal Characteristics of Online Public Opinion Risk Evolution in Mass Incidents4
How Moral Appraisals Function in Sticky Crises: Theorizing Within the Triadic Appraisal Framework of Situational Crisis Communication Theory3
The Power of Information: State Capacity and Government Responses to Shocks3
Examining Tension Management of Coastal Residents' Decisions to Stay or Leave During Hurricane Florence3
Wireless Emergency Alerts and organisational response: Instructing and adjusting information in alerts3
Public Health Response Model Estimates Bombing Consequences of Three Historical Events3
Beyond Negative Emotions: The Effects of Positive Emotions and Stealing Thunder on Organizational Outcomes After a Crisis3
Too Much of the Right Kind? Board Sociopolitical Diversity and Corporate Misconduct3
The holistic repercussions of the ongoing war and refugee crisis on the Polish travel agencies3
A Study on Operação Acolhida From the Humanitarian Logistics Perspective3
Business Continuity Management in Public Sector Organizations: Development, Challenges, and Ways Forward3
The Emergence of AI Deepfakes and Their Impact on Strategic Crisis Communication: Practitioners' Perspectives From Kenya3
Employee Perceptions of Crisis Spillover Risk: The Role of Perceived Crisis Severity and Corporate Response Strategies3
Tourism Crisis Management: A Strategic Analysis of the Hospitality Industry's Resilience in Response to Global Pandemics and Natural Disasters3
A Cross‐Community Comparison of Antecedents of Hurricane Ian Risk Perceptions and Evacuation Behaviours3
Experts' Opinion on Decontamination and Antidote Strategies: Complementing Contemporary Expert Consensus and Evidence to Optimize Preparedness and Response to CBRN Threats in the Middle East and North3
Research trends towards crisis management in social sciences: A bibliometric analysis3
Beyond Risk Fatigue and Desensitization: How Public Risk Perception Stabilizes Under Prolonged PM2.5 Governance in China3
When Industries Encounter Black Swan Events: How Competitive Market Boundaries Aggravate Enterprise Risk Spillovers?3
It depends who you ask: Divergences in staff and external stakeholder narratives about the causes of a healthcare failure3
An Examination of Management of AI‐Triggered Organisational Threats From Communication Practitioners' Perspective3
Living a ‘Digital Life’ and ready to cope with crises? Highlighting young adults' conceptions of crisis and emergency preparedness3
Where Are the Emergency Responders? Spontaneous Volunteers in a Terrorist Attack3
Social Media Engagement With Extreme Weather in Northern Climates: Natural Language Processing for Multi‐Directional Communication3
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We Feel, We Understand: Examining the Moderating Effects of Publics' Empathy on Crisis Outcomes Across Crisis Types and Response Strategies3
Forming Habits in Emergency Organisations—Training for Extreme Situations2
Mapping the Urban and Rural Divide in Deaf & Disability‐Accessible Climate Risk Communication Methods in California's Offices of Emergency Services2
Addressing Perceived Apathy Through Engaged Learning in Crisis Communication: Lessons From Bird Flu (H5N1) in Dairy2
Building forwards: Bibliometric analysis and framework construction for community resilience2
Geopolitical Risks and Airline Operations: A Qualitative Thematic Synthesis of the Impact of Regional Conflicts on Airline Strategies2
Identifying Street‐Level Bureaucrats' Preference for Blame Avoidance in Risk Situations: A Study Using the Q Methodology2
Demand forecast of emergency management talents in China: An empirical study2
The Adaptive System: Networks, Relationships, and Boundaries in Disaster and Emergency Management2
Post‐Disaster Recovery as a Multidimensional Process: A Systematic Literature Review of Relational Dynamics and Pathway‐Dependent Outcomes2
Immersive simulation and experimental design in risk and crisis management: Implications for learning2
Disability Acceptance as a Mediator Between Social Network Size and Disaster Response Capacity in Adults With Physical Disabilities in South Korea: Findings From the National Survey2
Correction to “A Micro‐Level Model for Crisis Management in Tourism Destinations: An Interdisciplinary Approach”2
The impact of crisis leadership on the performance in public sector: The mediation role of trust and knowledge sharing2
Evaluating Ten Second Triage: A Novel Multi‐Agency Prehospital Triage Tool for Major Incidents2
A silver lining to a busted forecast? Building relationships after the storm through humanising messages2
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Trust Erosion Framework for Organisational Responses to and Management of Global Emergencies2
Deciphering the dynamics of risk perception: Emotional and cognitive responses to new energy vehicle crises on social media2
Understanding the diversity of the NHS emergency preparedness, resilience and response (EPRR) community in London2
The wet stuff: An exploration of the UK's water rescue community from the middle2
A systematic review of the use of mobile alerting to inform the public about emergencies and the factors that influence the public response2
An Optimized Evacuation Plan for an Active‐Shooter Situation Constrained by Network Capacity2
Crisis communication for public organizations: Examining Pakistan Railways' use of information technology and social media for image repair2
Understanding public protective behavioural intention during the COVID‐19 pandemic: Moderating effects of proxy efficacy and collective efficacy2
Analyzing social media reactions to the FTX crisis: Unraveling the spillover effect on crypto markets2
A framework for business continuity management in a multiactor context2
Expanding victim‐centred postcrisis communication through memorials: A case study of Lufthansa's communication efforts following the 2015 Germanwings plane crash2
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Moving toward community preparedness efficacy: Uncovering barriers in communities disproportionately impacted by flooding2
All the news that is fit to print? Reporting on a victim's character during a crisis2
The effect of evidence in crisis learning: Based on a perspective integration framework2
What were we thinking? A scoping review of crisis management pandemic literature (1984–2019)2
Reimagining crisis management with an organizational learning framework2
Artificial Intelligence Research on Earthquake Prediction and Early Warning: A Disaster Governance Perspective From Bibliometric and Topic Modeling Analysis2
Measuring the Effects of Humanitarian Operations on Economic Performance2
Do 360‐character Wireless Emergency Alert messages work better than 90‐character messages? Testing the risk communication consensus2
Crisis Governance and Non‐Governmental Organisation Disaster Response Under Institutional Ambiguity: Narrative Evidence From the 2023 Türkiye Earthquakes2
Weathering the storm: A case study of organizational culture and effectiveness in times of disruptive jolts and crisis2
The art and science of de‐weaponizing disinformation for the public good2
Research on the Communication and Governance of Negative Emotions in Major Emergencies Based on Data‐Information‐Intelligence‐Solution Theory2
Higher education crisis: Academic misconduct with generative AI2
Building a Contextual READINESS Model for AI‐Triggered Crises: Global Lessons From Algorithmic Exploitation in China's Food‐Delivery Platforms1
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How temporary organisations manage flexibility in times of crises? Experiences of a Chinese control command in response to COVID‐191
Blame and Cost: Understanding Responsibility Attribution and Financial Risk in AI Usage1
Interorganizational networks in dynamics of disaster: Comprehensive approach to network effectiveness1
Lessons learned from COVID‐19 and the implications for resilience research, policy and practice1
Water Conservation and Extreme Weather Preparedness Messages: Helping Utilities Communicate to Encourage Public Cooperation1
No Organization Is an Island: How Crisis History, Temporal Distance, and Response Strategy Influence Organizational Reputation in Spillover Crises1
How Does Crisis Learning Contribute to Disaster Resilience?—A Case of Two Flood Disasters Caused by Rainstorms in Shouguang County on the North China Plain of China1
Twitter Analytics of Three Hurricanes in 2017: Harvey, Irma and Maria1
How the Social Identity Approach Can Improve Interoperability in Multi‐Agency Emergency Response Teams1
Conceptualizing Emergency Operations Centres as Teams: A Review of Teamwork and Information Sharing in Crisis Management (2014–2024)1
Conditions for Successful Collaboration in Emergency Response: Evidence From a Survey Experiment of Organized Search and Rescue Volunteers in Norway1
Of critical importance: Toward a quantitative probabilistic risk assessment framework for critical infrastructure1
Civil–Military Crisis Management: Enablers and Barriers to Modularized Scaling of Domestic Crisis Response Capacity1
A Systematic Approach to Exercises: The Importance of Focusing on Learning Needs, Evaluation and Follow‐Up1
Can Network Public Opinion Crises Following Natural Disasters Be Prevented? Insight From an Emotion‐ and Information‐Driven Risk Early Warning Model Using Flood Events in China1
Media influence on public trust during crises: A comparative analysis of different media types and trust dimensions1
Behavioural Emergency Management: Theoretical Framework and Research Prospects1
Mitigating the “Cobra Effect” when pursuing organizational resilience1
Evaluation of Disaster Awareness Perception Level in Relation to Socio‐Demographic Factors of Public Food Service Staff: A Catering Example1
Enacting resilience: Adventure racing as a microcosm of resilience organizing1
Building tourism SMEs' business resilience through adaptive capability, supply chain collaboration and strategic human resource1
COVID‐19 pandemic as a crisis for higher education institutions? Challenges and turning points based on teachers' perspectives1
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How Leaders Lift Us Up and Bring Us Down: Relationship Quality With a Leader, Team Dynamics, and Outcomes During a Crisis1
Collective response capacity: Developing crisis leadership in organisations1
Action‐time‐controlled tabletop gamification improves physician‒nurse collaborative emergency room evacuation training1
Beyond Information: Mechanisms of Risk Communication on Self‐Protective Behavior in Public Health Emergencies1
Strategic Response to Organizational Crisis: A Bibliometric Approach1
An integrated CRITIC‐EDAS approach for assessing enterprise crisis management effectiveness based on Weibo1
Patriotic Corporate Social Responsibility Under Geopolitical Sovereignty Threats: Evidence From Ukrainian Fashion Brands During Wartime1
The Dichotomies of Crisis: Different Yet Valid Realities of the Lindt Café Siege1
Situational awareness in a creeping crisis: How the initial phases of the COVID‐19 pandemic were handled from a crisis management perspective in the Nursing Home Agency in Oslo1
Should the CEO be the “face” of crisis response? Examining types of visuals on social media in corporate crisis communication1
Duck and Inform: A Content Analysis of Nuclear Risk Instructional Campaigns1
Handling protracted crises: Communication challenges, constraints and opportunities1
Implicating Communication: An Analysis of the US House Committee on Transportation and Infrastructure's Investigative Report of the Boeing 737 MAX Crises1
2021 Wildfires in Türkiye: A perspective from crisis management and crisis communication practices1
A new mechanism for crisis management success1
Imagining and assessing future risks: A dynamic scenario‐based social vulnerability analysis framework for disaster planning and response1
The Double‐Edged Role of Institutional Trust in Crisis Management: From Protective Mechanism to Risk Amplifier1
Management antecedents of supply chain resilience: An integrating perspective1
Revolutionizing indoor emergency evacuation prediction with machine learning: A Hand‐searching technique and content analysis on Random Forest algorithm1
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