Information Technology & People

Papers
(The median citation count of Information Technology & People is 6. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)
ArticleCitations
Evaluating compliance for organizational information security and business continuity: three strata of ventriloqual agency153
Nudges affect the perceived trustworthiness of algorithmic recommendations in public services: explaining by learning costs130
The future of working from home: a mixed-methods study with IT professionals to learn from enforced working from home129
The effects of digital platform expectations, information schema congruity and behavioural factors on mobility as a service (MaaS) adoption93
Nudge with interface designs of online product review systems – Effects of online product review system designs on purchase behavior67
The underlying mechanism of user response to AI assistants: from interactivity to loyalty66
The grey digital divide and welfare state regimes: a comparative study of European countries64
Coping with technostress-related goal hindrances: multidimensional and hierarchical nature of goals60
The hustle is real: an examination of the self-related consequences of consuming idealized self-promotional content on LinkedIn60
Escaping from the echo chamber: understanding user behavior from the perspective of psychological reactance theory59
How workers prevent negative online reviews under algorithmic management: evidence from Chinese food-delivery platform58
Investigating the lurking mechanism of SNS users: a comprehensive examination of context-specific cues and role stresses57
How does an imaginary persona's attractiveness affect designers' perceptions and IT solutions? An experimental study on users' remote working needs53
Blending minds and machines in service operations: enhancing managerial responses to online reviews through human-generative AI collaboration51
Understanding experiences of adverse digital incorporation of ridesharing drivers in Bangladesh50
Establishing trust in the sharing economy: an analysis of organizational, systems and interpersonal level trust45
How to make users fall in love with a mobile application: A moderated-mediation analysis of perceived value and (brand) love45
A framework for consumers' assessments of location-based advertising (LBA) and selective exposure to privacy-related online information44
Mitigating employee resistance and achieving well-being in digital transformation42
Unpacking the sociomaterial parameters of connectivity management practices in the Saudi academic context41
Intrinsically motivating the crowds: the role of feedback information in crowdsourcing contests39
From Panopticon to Opticon Caecum: the evolution of observational infrastructures37
Examination the effects of organizational innovation and knowledge management strategy in information technology companies in R&D departments on service quality and product innovation36
Abusive supervision and cyberloafing: an investigation based on Stressor-Emotion-CWB theory36
Influence factors of algorithm aversion in e-commerce recommendation system: a multi-analytical SEM-ANN technique35
Framing and feelings on social media: the futures of work and intelligent machines35
Social media as a behavior depolarizer: evidence from Russia–Ukraine conflict34
Investigating engagement and burnout of gig-workers in the age of algorithms: an empirical study in digital labor platforms34
A qualitative study of penetration testers and what they can tell us about information security in organisations34
Exploring satisfaction with social networking sites through the lens of fan page visiting: uncertainty reduction and general systems theory perspective32
What keeps me engaging? A study of consumers' continuous social media brand engagement practices30
Understanding GAI user addiction from an I-PACE perspective30
Assessing the impact of emojis in personality-imbued chatbots: insights from an academic advising perspective30
Trust dynamics for AI implementation in high-barrier environments: the moderating effect of government involvement28
Examining the predictors of university students' engagement, fear of missing out and Internet addiction in online environments28
Chinese older adults' social media use: a study of WeChat from a social practice perspective28
Savior or saboteur? Big data and company employees innovative behavior: a socio-technical systems theory perspective27
Donating or collecting? Differential impact mechanisms of knowledge sharing through enterprise social media on employees' innovative work behavior27
The unexplored consequences of fear in mobile banking privacy27
Antecedents and outcomes of social media fatigue26
Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective26
Hybrid ambidexterity in platform-based software development: an empirical investigation26
How does obsolescence risk influence consumer resistance to smartwatches?26
In-depth enablement on users with governance mechanisms by platform firms25
Cognitive absorption and hedonic technology addiction: the mediating roles of impulsive urge and self-regulation24
Comparing security perceptions and relationship configurations of mobile device modders and non-modders24
The determinants of participation in online business forums: exploring the interplay of need factors and reciprocity24
Would you share that? How the intensity of violent and sexual humor, gender and audience diversity affect sharing intentions for online advertisements24
How do we elicit more user feedback in the social Q&A community? A consideration of the expertise-required question23
#Fakefamous: how do influencers use disinformation to establish long-term credibility on social media?23
When trust becomes symbolic: standards and the governance of AI23
Collaborative federated learning framework to minimize data transmission for AI-enabled video surveillance23
Online privacy literacy and users' information privacy empowerment: the case of GDPR in Europe23
Can augmented reality (AR) applications enhance students’ experiences? Gratifications, engagement and learning styles22
“You are you, and I am me”: investigating inter-organisational collaboration between multiple emergency services22
Risking it all in the metaverse ecosystem: forecasting resistance towards the enterprise metaverse22
Assessing challenges to the mobile wallet usage in India: an interpretive structural modelling approach22
To ask is human, to answer divine: how awe-inspiring generative AI leads to self-enhancement and imposter anxiety21
The impact of virtual interaction on consumers' pro-environmental behaviors: the mediating role of platform intimacy and love for nature21
Generative Artificial Intelligence (AI) in education: from organizing visions to official guidelines21
The influence of online host–guest interaction on listing popularity in peer-to-peer accommodation: the role of listing price and reputation21
“Sorry, I Don’t Understand …”: effects of task type, personality presentation and performance error on user trust of a personal digital assistant20
Understanding the determinants of technology upgrade: an integration of retrospective and prospective perspectives20
Old technologies in a modern communications landscape: public call boxes and universal service in the UK20
How does social overload lead to withdrawal behavior? The case of social communities on social networking sites20
Unpacking dual effects of ambivalence toward technologies in online live streaming learning19
Stickiness formation among mobile apps of different social levels: multigroup analysis using the cognitive–affective–conative framework19
Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views19
Homogenous or heterogeneous? Demand effect of reviewer similarity in online video website19
Social interaction and the successful exit of cultural and creative crowdfunding projects: evidence from the Modian platform18
Time is of the essence: a systematic literature review of temporality in information systems development research18
Business analysts' contributions to the dynamic capabilities of agile software development teams18
An institutional perspective on application programming interface development and integration18
Want to disconnect? Understanding the dual effects of compulsive social media use on temporary discontinuance behavior18
Does self-congruity matter for virtual influencer’s non-fungible token (NFT) purchase intentions? The role of financial literacy18
Social free sampling: engaging consumer through product trial reports18
Classification of discussants on cyber-violence incidents17
Exploring the effects of different achievement goals on contributor participation in crowdsourcing17
Workers' perception of gig platform governance: scale development and validation17
Understanding proactive knowledge sharing and knowledge withholding in physician-driven online health communities – a professional role identity perspective17
Assessing factors influencing consumers' non-adoption intention: exploring the dark sides of mobile payment17
When the mindful ones experience flow: a moderated-mediation model of purchase intention in live commerce16
To free ride or contribute? The effects of enforced working from home on employees’ engagement in the corporate online forum16
Unpacking determinants of knowledge quality in an online knowledge community: group heterogeneity, interactive processes, and feedback effect16
Digging deeper into responsibility: an investigation of responses to online help-request marketing campaigns in social networking groups16
Does AI identity disclosure stimulate user responses? An exploration based on meta-analysis16
Dark side of metaverse! Role of loneliness on depression using deindividuation theory and psychodynamic theory16
Setting goal difficulty in monetary incentives to physicians: evidence from an online health knowledge-sharing platform16
Formal versus casual: examining the influence of doctors’ profile pictures on patients’ choice in the online health market16
Guest editorial: Work from home (WFH), employee productivity and wellbeing: lessons from COVID-19 and future implications15
Establishing the typology and the underlying structure of rumor-combating behaviors: a multidimensional scaling approach15
Unraveling the factors that influence connectedness and relationship performance with augmented reality apps15
Online review data analytics to explore factors affecting consumers’ airport recommendations15
Towards digital transformation and governance in the healthcare sector15
In companies we trust: consumer adoption of artificial intelligence services and the role of trust in companies and AI autonomy15
The impact of cultural practices on the outcome of IT risk management implementation15
Digital entrepreneurship and the emergence of coopetitive affordance15
Top managers' media selection and interaction goals in e-leadership14
A multi-model approach for the extension of the use and gratification theory in video game streaming14
Integrating intangible cultural heritage elements into mobile games: an exploration of player cultural identity14
Do the certainty tone and seniority of physicians matter in patients' information adoption in online health communities?14
Sync or sink: ensuring synchronous service quality for effective human–AI chatbot collaboration13
Assessing factors influencing intentions to use cryptocurrency payments in the hospitality sector13
Understanding civil servants' intentions to open data: factors influencing behavior to disclose data13
The effects of cognitive dissonance and self-efficacy on short video discontinuous usage intention13
Innovating beyond firm boundaries: resource deployment control in open source software development13
Preserving traveller privacy in location-based social media: a local differential privacy approach13
Understanding the challenges of blockchain technology adoption: evidence from China’s developing carbon markets13
Mobile health community loyalty development process in China: an empirical study from information seeking perspective13
From fear to act: enhancing older adults’ cybersecurity practices by elderly-oriented fear appeal messages design13
Data retrieval systems in a smart society: strengths and weaknesses from a user perspective13
Guest editorial: Emotions in the digitalised workplace13
Online flight booking: digital nudging to decrease aviation-related carbon emissions13
Data-driven sensegiving and sensemaking: a phenomenological investigation13
Online opinion dynamics model considering derivative topics based on complex network12
Facilitating or inhibiting? The role of enterprise social media use in job performance12
The impact of social presence and facilitation factors on online consumers' impulse buying in live shopping – celebrity endorsement as a moderating factor12
Publisher’s Note12
Migration and financial transactions: factors influencing mobile remittance service usage in the pandemic12
Diversity of digital media exposure, information verification and vaccination intention: an empirical study in China12
Health IT in our daily life: impact of mobile phone use on the emotions and compliance of diabetes patients12
The effect of social media use on job performance with moderating effects of Cyberloafing and job complexity12
She’s worth IT: challenges for female CIOs in ensuring IT security compliance12
Impact of a physician's prosocial behavior on the patient's choice: an empirical investigation in online health community12
How TalkTalk did the walk-walk: strategic reputational repair in a cyber-attack12
Exploring smart retailing: anthropomorphism in voice shopping of smart speaker12
How do different stakeholder groups within an open source software project influence the project's development: a case study of OpenSimulator11
How perceived team virtuality affects individual knowledge hiding in teams: unraveling the paradox when heads meet hearts11
Cryptocurrency use for cross-border payments: understanding the popularity of crypto among Nigerians importing from China11
Tacit knowledge sharing in information systems development projects: social interdependence and regulatory focus perspectives11
Understanding people's intention to use facial recognition services: the roles of network externality and privacy cynicism11
Instant messaging, interruptions, stress and work performance11
From IT fashion to governmental actions: juxtaposition of leaders’ sensemaking and social learning on IT-enabled senior-care services11
Achieving information systems infusion beyond routinization11
Exploring user adaptation behaviors toward mobile technology: a higher education perspective11
Do expressions of sadness, anxiety and fear have different impacts on attracting donations? Evidence from a Chinese online charitable crowdfunding platform11
Follow and spread the word: the effects of avatars and message framing in promoting fact checking posts on social media10
Perceived objectivity? Findings on the use of perceptual and objective measures in IS research10
The effects of Experience-Technology Fit (ETF) on consumption behavior: Extended Reality (XR) visitor experience10
Group-based trajectory modeling to identify effect of badges in online Q&A communities10
Explanatory and predictive analysis of smartphone security using protection motivation theory: a hybrid SEM-AI approach10
Be warned: what counts as ethics is reformatted when ethical programmes are digitized10
Exploring the antecedents of “deep” eWOM providing behaviour in mobile shopping: a multi-country study10
Workplace fear of missing out, organizational support and performance: the mediating role of work-related social media use10
Does training provision matter? Unravelling the impact of digital transformation on environmental sustainability10
Investigating the impact of multiple media use on performance in dispersed teams: unraveling the millefeuille effect9
The greening of IT use: the impact of environmental concerns on the use of internet systems9
Examining the effects of disinformation and trust on social media users' COVID-19 vaccine decision-making9
Implications of algorithmic management on careers and employment relationships in the gig economy – a developing country perspective9
Proxy design: a method for involving proxy users to speak on behalf of vulnerable or unreachable users in co-design9
Synergizing organizational inclusion and IT competencies through resource orchestration: a longitudinal exploration9
The impact of technology: how features, resources and task demands shape digital well-being9
Would you mind sharing your story? A narrative exploration of incivility experiences in the Information Technology workplace9
Excessive information on social media and Generation Z's long-term COVID-19 vaccine advocacy: a post-pandemic perspective9
The use of social media for a better world: roles of social experience, empathy and personal impulsiveness in charitable crowdfunding9
Evaluating the potential impact of online assessment on students' academic performance9
The service attributes of robo-advisors: a choice-based conjoint analysis9
How enterprise social media affordances affect employee agility: a self-determination theory perspective9
Trust in ICT-enabled medical self-management: the case of diabetes9
The problematic use of smartphones in public: the development and validation of a measure of smartphone “zombie” behaviour9
Algorithmic monitoring increases unethical behavior in gig workers: the mediating role of moral disengagement8
Corrigendum: Acceptance of protection technology in a time of fear: the case of Covid-19 exposure detection apps8
The influences of expressive and instrumental social ties in social commerce: integrating dyadic views from buyers and sellers8
Understanding online reviews adoption in social network communities: an extension of the information adoption model8
The impact of informational antecedents on Generation Z consumers’ evaluations of cross-border e-commerce transaction costs and purchase decisions8
Do ethics drive value co-creation behavior in online health communities?8
Principles for analyzing, designing and evaluating the situated use of intelligent machines8
Sharing information about medical crowdfunding projects on social networking sites: the integration of attribution-affect model of helping and social capital theory8
Individual Information Technology (IT) creativity: a conceptual and operational definition8
Exploring the senior-friendly transformation requirements of older mHealth app users: a mixed approach8
Sociomaterial influence on social media: exploring sexualised practices of influencers on Instagram8
Can the Ebola experience in West Africa help to combat the COVID-19 pandemic? Testing the critical incident management systems model in the COVID-19 context8
Temporal orientations in human agency: a case of homecare practitioners as mobile phone users8
Caught in the web: a meta-analysis of Internet addiction, excessive daytime sleepiness and depressive symptoms in adolescents7
The evolving influence of social networks on collaboration technology use during telework transitions7
Understanding the mediator and moderator role of digital citizenship on cyber harassment7
Credibility of Youtube product reviews and customers' product return intention: a product fit uncertainty perspective7
Work-from-home (WFH) during COVID-19 pandemic – A netnographic investigation using Twitter data7
IsGuanxicritical to the job burnout of ITP and IS/IT users in Chinese society?7
I do not want to be perfect: investigating generation Z students' personal brands on social media for job seeking7
Member’s performance in human–AI hybrid teams: a perspective of adaptability theory7
Exploring the impact of technostress on the work–life boundary of UK academics during the coronavirus pandemic7
What motivates customers to purchase from social commerce pages? A means-end chain approach7
Consequences of illegitimacy perceptions: understanding Internet users’ resistance to firms’ information requests7
Exploring the impact of digital work on work–life balance and job performance: a technology affordance perspective7
Investigating the effect of service feedback and physician popularity on physician demand in the virtual healthcare environment7
Consumer avoidance toward message stream advertising on mobile social media: a stimulus-organism-response perspective7
Towards an inclusive and equitable future: transformation of digital learning design in the digital era6
Achieving software development agility: different roles of team, methodological and process factors6
ICTs mediated identity work of community health workers: a comparative case study from Africa6
Effects of social media empowerment on COVID-19 preventive behaviors in China6
Enhancing organizational resilience through big data analytics capability: the mediating role of strategic flexibility6
Understanding customer satisfaction of augmented reality in retail: a human value orientation and consumption value perspective6
See you in the metaverse! Investigating dating intentions in the metaverse6
Navigating the algorithmic paradox: how and when perceived algorithmic control affects gig workers’ engagement through harmonious and obsessive work passion6
Managing client–consultant relationships to derive benefits from ERP projects6
Monetary rewards or comment recognition? The difference between the two types of feedback in online Q&A community6
Cloud computing implementation: a field study of business unit IT self-sufficiency6
Artificial intelligence and work transformations: integrating sensemaking and workplace learning perspectives6
Transactive memory systems in superteams: the effect of an intelligent assistant in virtual teams6
Elementary and secondary school students' perceptions toward the use of e-learning under the COVID-19 pandemic: a mixed-methods study6
Caged, helpless but not bored: consumption values derived from over-the-top platforms during pandemic6
Contribution to team and community in crowdsourcing contests: a qualitative investigation6
Submitting tentative solutions for platform feedback in crowdsourcing contests: breaking network closure with boundary spanning for team performance6
Artificial intelligence (AI) and ideology6
Affordances-in-practice: unravelling blockchain-for-good in sustainable investment6
A feminist-affordance lens: examining the power outcomes of the actualization of smartphone affordances6
Virtual reality as an engagement driver in professional meetings6
Perception vs reality: a multi-level framework for analyzing user perceptions of LLM-based chatbots6
Why cyberloafing can be socially learned in the workplace: the role of employees' perceived certainty of formal and informal sanctions6
Unraveling real-time mobile connectivity paradox and emotional ambivalence: a quasi-experimental design from a multi-source perspective6
Examining the impacts of artificial intelligence characteristics on user resistance to financial robo-advisors6
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