Information Technology & People

Article	Citations
The role of big data analytics capabilities in bolstering supply chain resilience and firm performance: a dynamic capability view	82
Antecedents and outcomes of artificial intelligence adoption and application in the workplace: the socio-technical system theory perspective	69
How does business analytics contribute to organisational performance and business value? A resource-based view	63
Acceptance of protection technology in a time of fear: the case of Covid-19 exposure detection apps	53
Gamified money: exploring the effectiveness of gamification in mobile payment adoption among the silver generation in China	53
Analysis of challenges for blockchain adoption within the Indian public sector: an interpretive structural modelling approach	48
Trust and elderly users' continuance intention regarding mobile health services: the contingent role of health and technology anxieties	47
Remote working and employee engagement: a qualitative study of British workers during the pandemic	46
Be my friend! Cultivating parasocial relationships with social media influencers: findings from PLS-SEM and fsQCA	46
Technostress and the entitled employee: impacts on work and family	46
A socio-technical system approach to knowledge creation and team performance: evidence from China	44
The impact of information technology culture and personal innovativeness in information technology on digital entrepreneurship success	39
Understanding misinformation and rumors that generated panic buying as a social practice during COVID-19 pandemic: evidence from Twitter, YouTube and focus group interviews	39
Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace	38
VR tourism experiences and tourist behavior intention in COVID-19: an experience economy and mood management perspective	38
Understanding customer's meaningful engagement with AI-powered service robots	38
Collaboration technology affordances from virtual collaboration in the time of COVID-19 and post-pandemic strategies	38
Why do people shop online? A comprehensive framework of consumers’ online shopping intentions and behaviors	37
How short-form video features influence addiction behavior? Empirical research from the opponent process theory perspective	35
The impact of service quality, trust and satisfaction on young citizen loyalty towards government e-services	34
Adoption of artificial intelligence (AI) based employee experience (EEX) chatbots	33
Artificial intelligence video interviewing for employment: perspectives from applicants, companies, developer and academicians	33
Understanding post-adoption behaviour in the context of ride-hailing apps: the role of customer perceived value	32
Smart cities and quality of life: a quantitative analysis of citizens' support for smart city development	32
Modeling pervasive platforms and digital services for smart urban transformation using an enterprise architecture framework	31

AI-powered learning application use and gratification: an integrative model	31
A binding tie: why do customers stick to omnichannel retailers?	30
Well-being and working from home during COVID-19	29
Project management: openings for disruption from AI and advanced analytics	29
Students' adoption of AI-based teacher-bots (T-bots) for learning in higher education	27
How can leaders alleviate employees' workplace anxiety caused by information overload on enterprise social media? Evidence from Chinese employees	27
The impact of social presence and facilitation factors on online consumers' impulse buying in live shopping – celebrity endorsement as a moderating factor	27
Is this real? Cocreation of value through authentic experiential augmented reality: the mediating effect of perceived ethics and customer engagement	26
Shaping path of trust: the role of information credibility, social support, information sharing and perceived privacy risk in social commerce	26
After-hours work-related technology use and individuals' deviance: the role of other-initiated versus self-initiated interruptions	26
Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory	25
Young users' social media addiction: causes, consequences and preventions	25
Digital working during the COVID-19 pandemic: how task–technology fit improves work performance and lessens feelings of loneliness	25
Investigating the role of technostress, cognitive appraisal and coping strategies on students' learning performance in higher education: a multidimensional transactional theory of stress approach	25
Attention and behaviour on fashion retail websites: an eye-tracking study	24
Mobile money and entrepreneurship in East Africa: the mediating roles of digital savings and access to digital credit	24
Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness	24
Digital labour platforms in Pakistan: institutional voids and solidarity networks	24
Risking it all in the metaverse ecosystem: forecasting resistance towards the enterprise metaverse	22
Consumers' purchase intentions in social commerce: the role of social psychological distance, perceived value, and perceived cognitive effort	22
How omnichannel integration promotes customer word-of-mouth behaviors: the mediating roles of perceived personal preference fit and perceived social relatedness	21
A flash in the pan or a permanent change? The growth of homeworking during the pandemic and its effect on employee productivity in the UK	21
Examining students' continuous use of online learning in the post-COVID-19 era: an application of the process virtualization theory	21
Assessing factors influencing consumers' non-adoption intention: exploring the dark sides of mobile payment	20
Exploring the impact of digital work on work–life balance and job performance: a technology affordance perspective	20
The grey digital divide and welfare state regimes: a comparative study of European countries	20
Do social networking sites promote life satisfaction? The explanation from an online and offline social capital transformation	20
Exploring the synergy between nano-influencers and sports community: behavior mapping through machine learning	19
The role of intrinsic and extrinsic motivations in sharing economy post-adoption	19
Understanding online review behaviors of patients in online health communities: an expectation-disconfirmation perspective	18
Narrative and aesthetics as antecedents of perceived learning in serious games	18
Internet users beware, you follow online health rumors (more than counter-rumors) irrespective of risk propensity and prior endorsement	18
Uncovering the affective affordances of videoconference technologies	17
Investigating the drivers of wearable technology adoption for healthcare in South America	17
Exhaustion and dependency: a habituation–sensitization perspective on the duality of habit in social media use	17
In companies we trust: consumer adoption of artificial intelligence services and the role of trust in companies and AI autonomy	17
Scale development for analyzing the fit of real and virtual world integration: an example of Pokémon Go	16
Work-from-home (WFH) during COVID-19 pandemic – A netnographic investigation using Twitter data	16
Wireless information technology competency and transformational leadership in supply chain management: implications for innovative capability	16
What social factors influence learners' continuous intention in online learning? A social presence perspective	16
Assessing challenges to the mobile wallet usage in India: an interpretive structural modelling approach	16
Fear appeal, coping appeal and mobile health technology persuasion: a two-stage scenario-based survey of the elderly	16
The impact of Danmu technological features on consumer loyalty intention toward recommendation vlogs: a perspective from social presence and immersion	16
The prevalence of telework under Covid-19 in Canada	16
Pathways to improving financial inclusion through mobile money: a fuzzy set qualitative comparative analysis	15
Influence of algorithmic management practices on workplace well-being – evidence from European organisations	15
Understanding the effects of self-peer-platform incentives on users' physical activity in mobile fitness apps: the role of gender	15
The role of patient engagement in patient-centric health information exchange (HIE) initiatives: an empirical study in the United States	15
Understanding the effects of personality traits on solver engagement in crowdsourcing communities: a moderated mediation investigation	15
Impact of a physician's prosocial behavior on the patient's choice: an empirical investigation in online health community	15

Open e-learning platforms and the design–reality gap: an affordance theory perspective	15
Digital twins’ impact on organizational control: perspectives on formal vs social control	15
Apps within apps: predicting government WeChat mini-program adoption from trust–risk perspective and innovation diffusion theory	14
Artificial intelligence (AI) for user experience (UX) design: a systematic literature review and future research agenda	14
Making sense of business analytics in project selection and prioritisation: insights from the start-up trenches	14
Examining digital information literacy as a determinant of women's online shopping behavior	14
Job qualifications study for data science and big data professions	13
Understanding the social media interactivity paradox: the effects of social media interactivity on communication quality, work interruptions and job performance	13
E-waste information security protection motivation: the role of optimism bias	13
Facilitating or inhibiting? The role of enterprise social media use in job performance	13
A deep-learning-based image forgery detection framework for controlling the spread of misinformation	13
The influence of remote work communication satisfaction and CSR association on employee alienation and job satisfaction: a moderated-mediation study	13
Self-disclosure, social support and postpartum depressive mood in online social networks: a social penetration theory perspective	13
Digital access through smartphones and well-being of BoP women: insights from a field study in India	12
Technological and informational frames: explaining age-related variation in the use of patient accessible electronic health records as technology and information	12
Developing responsible consumption behaviours through social media platforms: sustainable brand practices as message cues	12
Understanding business analytics continuance in agile information system development projects: an expectation-confirmation perspective	12
Guest editorial	12
Understanding social media users' engagement intention toward emergency information: the role of experience and information usefulness in a reciprocity framework	12
Categorizing and relating implementation challenges for realizing blockchain applications in government	12
Social media analytics for end-users' expectation management in information systems development projects	12
Technostress and its influence on employee information security policy compliance	12
Designing antifragile social-technical information systems in an era of big data	11
Privacy-preserving AI-enabled video surveillance for social distancing: responsible design and deployment for public spaces	11
Social media use by first-generation college students and two forms of social capital: a revealed causal mapping approach	11
Reconsidering the digital divide: an analytical framework from access to appropriation	11
Ensuring employees' information security policy compliance by carrot and stick: the moderating roles of organizational commitment and gender	11
Shared mental models and perceived proximity: a comparative case study	11
New product success through big data analytics: an empirical evidence from Iran	11
Citizen behaviors, enterprise social media and firm performance	11
Does social media usage evoke employees' spirituality? A cross-level moderation model of inclusive leadership	11
How to engage the crowd for innovation in a restricted market? A practice perspective of Google's boundary spanning in China	11
Community attachment and emotional well-being: an empirical study of an online community for people with diabetes	11
Dilemmatic dual-factor determinants of discontinuous intention in cryptocurrency usage	11
Investigating the effect of service feedback and physician popularity on physician demand in the virtual healthcare environment	10
Bourdieusian e-capital perspective enhancing digital capital discussion in the realm of third level digital divide	10
Assessing the drivers of the regional digital divide and their impact on eGovernment services: evidence from a South American country	10
How enterprise social media affordances affect employee agility: a self-determination theory perspective	10
The role of emotional attachment in IPA continuance intention: an emotional attachment model	10
A new mechanism for purchasing through personal interactions: fairness, trust and social influence in online group buying	10
Understanding people's intention to use facial recognition services: the roles of network externality and privacy cynicism	10
Examining the influence of occupational characteristics, gender and work-life balance on IT professionals' occupational satisfaction and occupational commitment	10
Emergent affordances and potential challenges of mobile learning apps: insights from online reviews	10
Examining the antecedents of everyday rumor retransmission	10
Dynamics of convergence behaviour in social media crisis communication – a complexity perspective	10
Evaluating website quality: which decision criteria do consumers use to evaluate website quality?	10
Blockchain informative infrastructure: a conceptual reflection on public administrative procedures and a citizen-centred view	10
Impact of regulatory focus on security technostress and organizational outcomes: the moderating effect of security technostress inhibitors	10
Identification of research trends in emerging technologies implementation on public services using text mining analysis	10
Caged, helpless but not bored: consumption values derived from over-the-top platforms during pandemic	10
Understanding digitally enabled complex networks: a plural granulation based hybrid community detection approach	10
Enhancing consumer perceptions of privacy and trust: a GDPR label perspective	9
Why cyberloafing can be socially learned in the workplace: the role of employees' perceived certainty of formal and informal sanctions	9
Understanding customer satisfaction of augmented reality in retail: a human value orientation and consumption value perspective	9
Information confusion as a driver of consumer switching intention on social commerce platforms: a multi-method quantitative approach	9
Information disclosure willingness and mobile cloud computing collaboration apps: the impact of security and assurance mechanisms	9
Impacts of normative and hedonic motivations on continuous knowledge contribution in virtual community: the moderating effect of past contribution experience	9
Tablets for problem-solving through a flow theory: the impact of navigation and visual appearance on perceived performance and efficiency	9
Consumers' willingness to share digital footprints on social media: the role of affective trust	9
Understanding peer recommendation in mobile social games: the role of needs–supplies fit and game identification	9
The role of leadership skills in the adoption of business intelligence and analytics by SMEs	9
Sensegiving in organizations via the use of business analytics	9
Technology intervention for preventing COVID-19 outbreak	9
Understanding determinants of social networking service fatigue: an interpretive structural modeling approach	9
WeChat relationships maintenance behavior and social entrepreneurial intention under conditions of dual narcissism: the mediating role of social capital	8
“Is there anybody out there?” Using a telepresence robot to engage in face time at the office	8
From connective actions in social movements to offline collective actions: an individual level perspective	8
Enhancing supply chain sensing capability through social media: an environmental scanning perspective	8
Understanding host marketing strategies on Airbnb and their impact on listing performance: a text analytics approach	8
Difficulties experienced by managers in the coordination of teams working from home: an exploratory study considering the COVID-19 pandemic	8
Do ethics drive value co-creation behavior in online health communities?	8
Information ecology in digitalising welfare services: a multi-level analysis	8
The moderating effect of technology overload on the ability of online learning to meet students' basic psychological needs	8
Exploring smart retailing: anthropomorphism in voice shopping of smart speaker	8
Establishing the typology and the underlying structure of rumor-combating behaviors: a multidimensional scaling approach	8
Excessive technology use in the post-pandemic context: how work connectivity behavior increases procrastination at work	8
The impact of virtual interaction on consumers' pro-environmental behaviors: the mediating role of platform intimacy and love for nature	7
Artificial intelligence or human: when and why consumers prefer AI recommendations	7
Examining the predictors of university students' engagement, fear of missing out and Internet addiction in online environments	7
Implications of algorithmic management on careers and employment relationships in the gig economy – a developing country perspective	7

How do ambidextrous leadership and self-efficacy influence employees' enterprise system use: an empirical study of customer relationship management system context	7
How do enterprise social media affordances affect knowledge sharing within project teams: the social cognitive theory view	7
Investigating predictors of online vigilance among university students	7
Team social media usage and intra-team competition and cooperation: a social information processing perspective	7
E-participation decision across different channels	7
Work from home issues due to COVID-19 lockdown in Indian higher education sector and its impact on employee productivity	7
Managing client–consultant relationships to derive benefits from ERP projects	7
Lifting the veil on HRIS adoption: the role of vendors and consultants in the diffusion of HR innovations	7
To be, or not to be, happy? That's the question: a study on three levels of the digital divide and individual happiness in China	7
What contributes to online communities' prosperity? Understanding value co-creation in product-experience-shared communities (PESCs) from the view of resource integration	7
Effects of SNS overload and dissatisfaction on job performance and discontinuous usage intention	7
Towards an understanding of actual business intelligence technology use: an individual user perspective	7
Media synchronicity in organizational social exchange	6
Can augmented reality (AR) applications enhance students’ experiences? Gratifications, engagement and learning styles	6
Value co-creation and co-destruction in the first cashless society in Colombia – a middle range theory approach	6
Managing unbounded digital transformation: exploring the role of tensions in a digital transformation initiative in the forestry industry	6
Impact of COVID-19 awareness and technological anxiety on “mandatory telework”: a Danish case study	6
Perceptions, motivators and barriers of using city management applications among citizens: a focus group approach	6
Examining the effects of disinformation and trust on social media users' COVID-19 vaccine decision-making	6
Patient distrust toward doctors in online health communities: integrating distrust construct model and social-technical systems theory	6
Time flies when chatting online: a social structure and social learning model to understand excessive use of mobile instant messaging	6
Do expressions of sadness, anxiety and fear have different impacts on attracting donations? Evidence from a Chinese online charitable crowdfunding platform	6
Abusive supervision and cyberloafing: an investigation based on Stressor-Emotion-CWB theory	6
Flooded with too many messages? Predictors and consequences of instant messaging fatigue	6
Relationship between users' perceptions of coolness and intention to use digital products: a user-centered approach	6
The influences of expressive and instrumental social ties in social commerce: integrating dyadic views from buyers and sellers	6
Antecedents and outcomes of social media fatigue	6
Effects of work interruption on employees' work performance: moderating role of social media usage	6
How users cognitively appraise and emotionally experience the metaverse: focusing on social virtual reality	6
Understanding sustained participation in crowdsourcing platforms: the role of autonomy, temporal value, and hedonic value	6
Determinations of system justification versus psychological reactance consumer behaviours in online taboo markets	6
Work-related use of information and communication technologies after-hours (W_ICTs) and employee innovation behavior: a dual-path model	6
Enterprise social media as enablers of employees' agility: the impact of work stress and enterprise social media visibility	6
Professional social media-enabled productivity: a five-wave longitudinal study on the role of professional social media invasion, work engagement and work exhaustion	6
An IoT business model for public sector retail oil outlets	6
The drivers and effects of burnout within an information technology work context: a job demands-resources framework	6
What keeps me engaging? A study of consumers' continuous social media brand engagement practices	6
Connecting and being connected: investigating friending practices across multiple social networking sites	6
Healthcare workers' communicative constitution of health information technology (HIT) resilience	6
A deeper understanding of switching intention and the perceptions of non-subscribers	6
Exploring the effects of different achievement goals on contributor participation in crowdsourcing	6
Thedashangfeature in social media: a personality and justice theory perspective	6
The future of platforms, big data and new forms of capital accumulation	6
Technostress in the workplace: a social network perspective	6
Exploring the ineffectiveness of gamification health management: a U-shaped relationship between competition and technological exhaustion	5
The mobile technological era: insights into the consequences of constant connectivity of personal devices by knowledge workers	5
Time is of the essence: a systematic literature review of temporality in information systems development research	5
Disconnected citizens in the social media age: unpacking the effects of digital exclusion on satisfaction with democracy in Europe	5
What citizens experience and how omni-channel could help–insights from a building permit case	5
Sociomaterial influence on social media: exploring sexualised practices of influencers on Instagram	5
Virtual meetings and wellbeing: insights from the COVID-19 pandemic	5
Explaining individual job performance in work from home (WFH) arrangements	5
Gender plays different roles? Examining the dark side of ubiquitous connectivity enabled by personal IT ensembles usage	5
Worlds apart: a socio-material exploration of mHealth in rural areas of developing countries	5
Business analysts' contributions to the dynamic capabilities of agile software development teams	5
Exploring the relationship between information and communication technology collective behaviors and sense of community: an urban refugee analysis	5
The effect of social media use on job performance with moderating effects of Cyberloafing and job complexity	5
Interactive effects of advising strength and brand familiarity on users' trust and distrust in online recommendation agents	5
Perceptions of users and non-users of an early contact tracing mobile application to fight COVID-19 spread: a value-based empirical investigation	5
The use of m-government applications: empirical evidence from the smartest cities of Brazil	5
Paying attention in metaverse: an experiment on spatial attention allocation in extended reality shopping	5
Nudge with interface designs of online product review systems – Effects of online product review system designs on purchase behavior	5
Social network behavior inappropriateness: the role of individual-level espoused national cultural values	5
Anxiety buffers and the threat of extreme automation: a terror management theory perspective	5
Individuals' fixed digital mindset, internal HRM alignment and feelings of helplessness in virtual teams	5
Exploring digital natives' mobile addiction syndrome in Taiwan: psychological issues and beyond	5
The use of social media for a better world: roles of social experience, empathy and personal impulsiveness in charitable crowdfunding	5
Female lens in urban mobility: technology-use behavior and individual differences	4
Orchestrating value co-creation in online communities as fluid organisations: firm roles and value creation mechanisms	4
Gift of fantasy: investigating how fantasy in digital game impacts game brand immersion	4
Understanding the process of building institutional trust among digital payment users through national cybersecurity commitment trustworthiness cues: a critical realist perspective	4
Understanding online information disclosure: examination of data breach victimization experience effect	4
The effects of Experience-Technology Fit (ETF) on consumption behavior: Extended Reality (XR) visitor experience	4
Would an AI chatbot persuade you: an empirical answer from the elaboration likelihood model	4
Toward dialogue through a holistic measuring framework – the impact of social media on risk communication in the COVID-19	4
Promoting collaborative learning in virtual worlds: the power of “we”	4
Predictions on usefulness and popularity of online reviews: evidence from mobile phones for older adults	4
“Bio to bits”: the Millennium Ecosystem Assessment (MA) as a metaphor for Big Data ecosystem assessment	4
Exploring sectoral diversity in the timing of organizational blockchain adoption	4
Evaluating the potential impact of online assessment on students' academic performance	4
Avoidance behaviour towards using pirated software: testing a seven-component model on SME employees	4
The effect of social support on teleworker environment and work engagement: a multimethod analysis	4
“Technology is killing me!”: the moderating effect of organization home-work interface on the linkage between technostress and stress at work	4
The power of stories for impression management: evidence from a city cultural digital storytelling initiative	4
Does IT matter for work meaningfulness?: Exploring the mediating role of job crafting	4
I do not want to be perfect: investigating generation Z students' personal brands on social media for job seeking	4
Understanding online reviews adoption in social network communities: an extension of the information adoption model	4
Quality of smart-work support service, perceived value and intention to continue smart-work: empirical evidence from Korea	4
Exploring the effects of team coordination and power distance on effective software process tailoring: a theoretical perspective	4
Depressive mood and compulsive social media usage: the mediating roles of contingent self-esteem and social interaction fears	4
Understanding employees' information security identities: an interpretive narrative approach	4
Identifying the development stages of virtual teams – An application of social network analysis	4
Understanding social media discontinuance behavior in China: a perspective of social cognitive theory	4
Migration and financial transactions: factors influencing mobile remittance service usage in the pandemic	4
Expectancy violation in a Facebook group: What is your response?	4