OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Retail & Distribution Management is 14. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-01-01 to 2026-01-01.)

Article	Citations
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective	83
The design of retailers' online review systems – a systematic literature review and future research agenda	78
Customer privacy concerns in the omnichannel consumer journey	75
Increasing fabric perception accuracy of consumers in online fashion retailing	73
Willingness-to-pay experimental model for Stackelberg dual channel pricing decision	72
The way to authenticity is grounded – role of marketing communication cues in driving authenticity perceptions	71
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel	61
Beyond the myth: understanding women's impulsive retail footwear shopping	56
Market dynamics of reselling platforms: a two-sided market analysis	53
The retail collaborative recommendations for personalized product recommendations	50
Optimising human-robot collaboration for efficiency in retail warehousing	49
The impact of e-retail usage on relative retail patronage formation	49
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention	48
Consumers’ attitudes toward virtual try-on technology: an extended TAM model	47
Analysing brand attachment for restaurant table booking mobile application	45
Customer engagement through metaverse-empowered retail channels: role of personalization	44
Guest editorial: How to connect producers and consumers: impacts of platforms on the design and the functioning of agri-food value chains?	44
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider	43
Competition or co-opetition? The impact of cross-channel spillovers on horizontal-sourcing decisions	41
The online flow and its influence on awe experience: an AI-enabled e-tail service exploration	41
It takes two to tango: A taxonomy of franchise success determinants	39
Advancing customer experience through service design in mega shopping malls	39
Online impulse buying and cognitive appraisal theory: two countries comparison	37
The role of value co-creation on retailer loyalty and omni-channel shopping frequency	35
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption	34

Service-dominant logic: reframing category captainship and retailer category management	33
A model for predicting consumer choice to shop in a new grocery store using the Theory of Planned Behaviour	33
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context	32
Neophobia of private labels “Won’t buy it, never tried it!”	32
From third places to delivery-only: theoretical insights into dark servicescapes	31
Advance selling strategy of fresh products under two contracts	31
Drivers of consumer emotion and recommendation in mobile grocery applications	30
Unlocking commitment, continuance and recommendation intentions for a food delivery application brand	30
Profiling consumers for their shopping motivations in modern retail formats in Oman	29
Mobile devices usage in retail settings: gender and generation preferences	29
Resilience of an evolved retail agglomeration: case of rural periodic markets in emerging economies	29
Industry 4.0 enablers in retailing: a literature review	28
Understanding customer experience and engagement in digital assistant-based retail interactions	28
Auditing state-owned enterprise through predictive analytics and function transformation	27
Social CRM and reciprocal behaviour among Latin American consumers	27
Guest editorial: Building resilience in retail for the post COVID world – marketing and operations perspectives	27
Investigating crowd logistics platform operations for local food distribution	27
Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic	26
The effect of retail shelf position on private-label brand evaluations	26
Integrated store service quality measurement scale in omni-channel retailing	24
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis	24
Self-recovery after self-service technology failures: do motivations and self-efficacy matter?	24
Understanding customer collaboration with virtual agents: service task as a moderator	22
Need for cognitive closure and mobile personalization: a cluster analysis	22
Guest editorial	22
Highly autonomous AI impact on the demand for physical goods	21
Is the whole greater than the sum of its parts? A vending retail study	21
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation	20
Understanding cross-buying in omnichannel retail: an experiential learning theory perspective	19
Aspects driving customers' intention to use automated purchasing processes	19
Platform openness and value: the mediation effect of user interaction and psychological distance	19
Shopping app features: influencing the download and use intention	18
Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities	18
Service quality and store design in retail competitiveness	18
Adopting retail technology in crises: integrating TAM and prospect theory perspectives	18
The acquirements of e-service quality in fashion e-storescapes: mediating effect in an S-O-R model	18
Do consumers always believe humans create better boxes than AI? The context-dependent role of recommender creativity	18
Can physical activity impact green retail consumption through moral reflection?	17
Retraction notice: Identifying factors influencing purchase intention of sustainable luxury retailing products	17
Revitalizing retail through sustainable retail practices: a systematic literature review	17
How do cultural factors affect loyalty behaviour in retailing? The central role of social proximity	17
Locally produced food for restaurants: a theoretical approach for the supply chain network design	16
Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand	16
The future of e-commerce? Understanding livestreaming commerce continuance usage	16
A cross cultural examination of “off-price” fashion shopping	16
Buyers-sellers’ value of courier services: assessment in the Indonesian C2C e-commerce	15
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation	15
Expression of concern: Customers' online shopping intention by watching AI-based deepfake advertisements	15
Revealing governance forms: the case of French agrifood platforms	15
Cooperative showroom deployment considering consumer one-stop comparison shopping behaviour	15

Wait time speeds up: effects of scent arousal on time perception in service marketing	15
How footwear companies can use online CX to WOW customers	15
Barriers to transparency and information sharing in manufacturer–distributor relationships: an Indian FMCG context	15
Retail practices for plant-based meat alternatives in Italy	15
From personal to corporate social responsibility: (de)individuation in luxury retailing	15
The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model	14
Understanding customer-perceived values for apparel retailing in India	14
Interplay of multiple labels and willingness to pay	14
Consumer response to store-related stimuli in a crisis: evidence from Japan and Croatia	14
Internet of things platforms adoption in agriculture: comparative theoretical models	14