International Journal of Retail & Distribution Management

Papers
(The TQCC of International Journal of Retail & Distribution Management is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)
ArticleCitations
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective215
Beyond the myth: understanding women's impulsive retail footwear shopping104
The way to authenticity is grounded – role of marketing communication cues in driving authenticity perceptions67
Willingness-to-pay experimental model for Stackelberg dual channel pricing decision62
The design of retailers' online review systems – a systematic literature review and future research agenda61
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel56
“Not tested on animals”: how consumers react to cruelty-free cosmetics proposed by manufacturers and retailers?55
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider49
The retail collaborative recommendations for personalized product recommendations48
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention48
Analysing brand attachment for restaurant table booking mobile application47
Customer engagement through metaverse-empowered retail channels: role of personalization41
When and whom should retailers offer price reductions in times of crisis?40
Guest editorial: How to connect producers and consumers: impacts of platforms on the design and the functioning of agri-food value chains?40
The impact of e-retail usage on relative retail patronage formation39
The online flow and its influence on awe experience: an AI-enabled e-tail service exploration37
Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing35
Advancing customer experience through service design in mega shopping malls35
A model for predicting consumer choice to shop in a new grocery store using the Theory of Planned Behaviour34
It takes two to tango: A taxonomy of franchise success determinants32
How does model type influence consumer and online fashion retailing?32
Online impulse buying and cognitive appraisal theory: two countries comparison32
The role of value co-creation on retailer loyalty and omni-channel shopping frequency31
The influence of perceived risks on millennials' intention to use m-payment for mobile shopping in Bangkok30
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption30
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context29
Advance selling strategy of fresh products under two contracts29
Profiling consumers for their shopping motivations in modern retail formats in Oman29
Neophobia of private labels “Won’t buy it, never tried it!”28
Industry 4.0 enablers in retailing: a literature review28
Resilience of an evolved retail agglomeration: case of rural periodic markets in emerging economies27
Self-recovery after self-service technology failures: do motivations and self-efficacy matter?26
The effect of retail shelf position on private-label brand evaluations26
Investigating crowd logistics platform operations for local food distribution26
Towards an increased understanding of learning: a case study of a collaborative relationship between a retailer and a logistics service provider26
Complaint behaviour in multichannel retailing: a cross-stage approach26
Guest editorial: Building resilience in retail for the post COVID world – marketing and operations perspectives26
Service-dominant logic: reframing category captainship and retailer category management26
Mobile devices usage in retail settings: gender and generation preferences26
Auditing state-owned enterprise through predictive analytics and function transformation26
Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic25
Framing the customer journey: touch point categories and decision-making process stages24
Need for cognitive closure and mobile personalization: a cluster analysis24
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis23
Integrated store service quality measurement scale in omni-channel retailing23
Guest editorial23
Is the whole greater than the sum of its parts? A vending retail study23
The acquirements of e-service quality in fashion e-storescapes: mediating effect in an S-O-R model22
Do consumers always believe humans create better boxes than AI? The context-dependent role of recommender creativity20
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation20
Being a retailer: narratives not on display20
Platform openness and value: the mediation effect of user interaction and psychological distance19
Service quality and store design in retail competitiveness19
Aspects driving customers' intention to use automated purchasing processes18
Can physical activity impact green retail consumption through moral reflection?18
A cross cultural examination of “off-price” fashion shopping18
Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities18
Shopping app features: influencing the download and use intention18
How do cultural factors affect loyalty behaviour in retailing? The central role of social proximity17
How footwear companies can use online CX to WOW customers17
Identifying value-creating aspects in luxury hotel services via third-party online reviews: a cross-cultural study17
Locally produced food for restaurants: a theoretical approach for the supply chain network design17
Adopting retail technology in crises: integrating TAM and prospect theory perspectives17
Global vs local: analysis of the consumer-brand relationships in India16
Assessing Malaysia and Indonesia as emerging retail markets: an institution-based view16
Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand16
The future of e-commerce? Understanding livestreaming commerce continuance usage16
Guest editorial16
Internet of things platforms adoption in agriculture: comparative theoretical models16
From personal to corporate social responsibility: (de)individuation in luxury retailing15
Revealing governance forms: the case of French agrifood platforms15
Using humanness and design aesthetics to choose the “best” type of trust: a study of mobile banking in France15
Wait time speeds up: effects of scent arousal on time perception in service marketing15
Drivers of formal and informal retail patronage in emerging markets14
Customer expectations of unattended grocery delivery services: mapping forms and determinants14
Retail practices for plant-based meat alternatives in Italy14
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation14
The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model14
Buyers-sellers’ value of courier services: assessment in the Indonesian C2C e-commerce14
Grocery retailer's brand performances from brand personalities and marketing offerings13
Understanding customer-perceived values for apparel retailing in India13
Understanding the role of anticipated loss and gain during consumer competition: the moderation of purchase importance and prior brand attitude12
Food delivery app continuance: a dual model and segmentation approach12
Managing consumer trust in e-commerce: evidence from advanced versus emerging markets12
Consumer response to store-related stimuli in a crisis: evidence from Japan and Croatia12
Using chatbots in e-retailing – how to mitigate perceived risk and enhance the flow experience12
Interplay of multiple labels and willingness to pay12
Effects of virtual stores' opaque exterior on store perceptions and purchase intentions12
Terroir store brand authenticity12
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