OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Retail & Distribution Management is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
The way to authenticity is grounded – role of marketing communication cues in driving authenticity perceptions	124
Beyond the myth: understanding women's impulsive retail footwear shopping	76
The design of retailers' online review systems – a systematic literature review and future research agenda	66
Willingness-to-pay experimental model for Stackelberg dual channel pricing decision	65
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel	58
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective	56
Competition or co-opetition? The impact of cross-channel spillovers on horizontal-sourcing decisions	54
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention	49
Guest editorial: How to connect producers and consumers: impacts of platforms on the design and the functioning of agri-food value chains?	45
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider	45
Analysing brand attachment for restaurant table booking mobile application	44
When and whom should retailers offer price reductions in times of crisis?	42
The impact of e-retail usage on relative retail patronage formation	42
Customer engagement through metaverse-empowered retail channels: role of personalization	40
The retail collaborative recommendations for personalized product recommendations	39
How does model type influence consumer and online fashion retailing?	39
The online flow and its influence on awe experience: an AI-enabled e-tail service exploration	39
It takes two to tango: A taxonomy of franchise success determinants	38
A model for predicting consumer choice to shop in a new grocery store using the Theory of Planned Behaviour	38
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption	34
The role of value co-creation on retailer loyalty and omni-channel shopping frequency	33
Profiling consumers for their shopping motivations in modern retail formats in Oman	32
Online impulse buying and cognitive appraisal theory: two countries comparison	32
Advancing customer experience through service design in mega shopping malls	32
Towards an increased understanding of learning: a case study of a collaborative relationship between a retailer and a logistics service provider	30

Service-dominant logic: reframing category captainship and retailer category management	30
Neophobia of private labels “Won’t buy it, never tried it!”	29
Resilience of an evolved retail agglomeration: case of rural periodic markets in emerging economies	29
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context	29
Industry 4.0 enablers in retailing: a literature review	29
Mobile devices usage in retail settings: gender and generation preferences	28
Advance selling strategy of fresh products under two contracts	28
Investigating crowd logistics platform operations for local food distribution	27
Self-recovery after self-service technology failures: do motivations and self-efficacy matter?	26
Auditing state-owned enterprise through predictive analytics and function transformation	25
Guest editorial: Building resilience in retail for the post COVID world – marketing and operations perspectives	24
Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic	24
Need for cognitive closure and mobile personalization: a cluster analysis	23
The effect of retail shelf position on private-label brand evaluations	23
Integrated store service quality measurement scale in omni-channel retailing	23
Framing the customer journey: touch point categories and decision-making process stages	23
Shopping app features: influencing the download and use intention	22
Aspects driving customers' intention to use automated purchasing processes	22
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis	22
Being a retailer: narratives not on display	21
Service quality and store design in retail competitiveness	20
Is the whole greater than the sum of its parts? A vending retail study	20
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation	20
Guest editorial	20
Platform openness and value: the mediation effect of user interaction and psychological distance	20
The acquirements of e-service quality in fashion e-storescapes: mediating effect in an S-O-R model	19
Do consumers always believe humans create better boxes than AI? The context-dependent role of recommender creativity	19
Identifying value-creating aspects in luxury hotel services via third-party online reviews: a cross-cultural study	18
Adopting retail technology in crises: integrating TAM and prospect theory perspectives	17
A cross cultural examination of “off-price” fashion shopping	17
How footwear companies can use online CX to WOW customers	16
Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand	16
Can physical activity impact green retail consumption through moral reflection?	15
Internet of things platforms adoption in agriculture: comparative theoretical models	15
How do cultural factors affect loyalty behaviour in retailing? The central role of social proximity	15
Locally produced food for restaurants: a theoretical approach for the supply chain network design	15
Global vs local: analysis of the consumer-brand relationships in India	15
Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities	15
The future of e-commerce? Understanding livestreaming commerce continuance usage	15
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation	14
Revealing governance forms: the case of French agrifood platforms	14
Buyers-sellers’ value of courier services: assessment in the Indonesian C2C e-commerce	14
Assessing Malaysia and Indonesia as emerging retail markets: an institution-based view	14
The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model	14
From personal to corporate social responsibility: (de)individuation in luxury retailing	13
Understanding the role of anticipated loss and gain during consumer competition: the moderation of purchase importance and prior brand attitude	13
Consumer response to store-related stimuli in a crisis: evidence from Japan and Croatia	13
Retail practices for plant-based meat alternatives in Italy	13
Effects of virtual stores' opaque exterior on store perceptions and purchase intentions	13
Using humanness and design aesthetics to choose the “best” type of trust: a study of mobile banking in France	13

Wait time speeds up: effects of scent arousal on time perception in service marketing	13
Food delivery app continuance: a dual model and segmentation approach	13
Managing consumer trust in e-commerce: evidence from advanced versus emerging markets	12
Drivers of formal and informal retail patronage in emerging markets	12
Understanding customer-perceived values for apparel retailing in India	12
Using chatbots in e-retailing – how to mitigate perceived risk and enhance the flow experience	12
Terroir store brand authenticity	12
Grocery retailer's brand performances from brand personalities and marketing offerings	12
Interplay of multiple labels and willingness to pay	12