OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Retail & Distribution Management is 14. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-05-01 to 2026-05-01.)

Article	Citations
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective	89
The design of retailers' online review systems – a systematic literature review and future research agenda	87
Customer privacy concerns in the omnichannel consumer journey	85
The way to authenticity is grounded – role of marketing communication cues in driving authenticity perceptions	84
Online live streaming interaction: development and validation of a measurement scale	66
Consumer values and word-of-mouth: an empirical study of the second-hand fashion retail market	59
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel	59
Willingness-to-pay experimental model for Stackelberg dual channel pricing decision	59
Increasing fabric perception accuracy of consumers in online fashion retailing	56
Optimising human-robot collaboration for efficiency in retail warehousing	55
Beyond the myth: understanding women's impulsive retail footwear shopping	55
The dark gap in socially irresponsible consumption among generations: fast fashion retail	52
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention	51
Customer engagement through metaverse-empowered retail channels: role of personalization	51
Consumers’ attitudes toward virtual try-on technology: an extended TAM model	50
The retail collaborative recommendations for personalized product recommendations	49
Guest editorial: How to connect producers and consumers: impacts of platforms on the design and the functioning of agri-food value chains?	46
Market dynamics of reselling platforms: a two-sided market analysis	46
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider	46
The impact of e-retail usage on relative retail patronage formation	45
Analysing brand attachment for restaurant table booking mobile application	44
Competition or co-opetition? The impact of cross-channel spillovers on horizontal-sourcing decisions	42
The online flow and its influence on awe experience: an AI-enabled e-tail service exploration	36
The role of value co-creation on retailer loyalty and omni-channel shopping frequency	36
A model for predicting consumer choice to shop in a new grocery store using the Theory of Planned Behaviour	36

AI influencers' humanlikeness, trust and relationships among female consumers	35
Online impulse buying and cognitive appraisal theory: two countries comparison	34
It takes two to tango: A taxonomy of franchise success determinants	34
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption	33
Advancing customer experience through service design in mega shopping malls	33
Drivers of consumer emotion and recommendation in mobile grocery applications	32
From third places to delivery-only: theoretical insights into dark servicescapes	31
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context	30
Mobile devices usage in retail settings: gender and generation preferences	30
Advance selling strategy of fresh products under two contracts	29
Resilience of an evolved retail agglomeration: case of rural periodic markets in emerging economies	28
Understanding customer experience and engagement in digital assistant-based retail interactions	28
Neophobia of private labels “Won’t buy it, never tried it!”	28
Service-dominant logic: reframing category captainship and retailer category management	27
Unlocking commitment, continuance and recommendation intentions for a food delivery application brand	25
Profiling consumers for their shopping motivations in modern retail formats in Oman	25
Cyber-physical Internet driving sustainable Logistics 5.0: a comprehensive study	25
Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic	24
Self-recovery after self-service technology failures: do motivations and self-efficacy matter?	23
Guest editorial: Building resilience in retail for the post COVID world – marketing and operations perspectives	23
Investigating crowd logistics platform operations for local food distribution	22
Auditing state-owned enterprise through predictive analytics and function transformation	22
The effect of retail shelf position on private-label brand evaluations	22
Social CRM and reciprocal behaviour among Latin American consumers	22
Need for cognitive closure and mobile personalization: a cluster analysis	21
The acquirements of e-service quality in fashion e-storescapes: mediating effect in an S-O-R model	21
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis	21
Is the whole greater than the sum of its parts? A vending retail study	21
Understanding customer collaboration with virtual agents: service task as a moderator	21
Service quality and store design in retail competitiveness	20
Understanding cross-buying in omnichannel retail: an experiential learning theory perspective	20
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation	19
Guest editorial: Sustainable fashion: challenges and perspectives to enhance product visibility, distribution requirements, and market access	19
Platform openness and value: the mediation effect of user interaction and psychological distance	19
Do consumers always believe humans create better boxes than AI? The context-dependent role of recommender creativity	19
Highly autonomous AI impact on the demand for physical goods	18
Aspects driving customers' intention to use automated purchasing processes	18
Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand	18
Retraction notice: Identifying factors influencing purchase intention of sustainable luxury retailing products	18
Can physical activity impact green retail consumption through moral reflection?	18
The future of e-commerce? Understanding livestreaming commerce continuance usage	17
Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities	17
Retail practices for plant-based meat alternatives in Italy	16
Adopting retail technology in crises: integrating TAM and prospect theory perspectives	16
Cooperative showroom deployment considering consumer one-stop comparison shopping behaviour	16
Revealing governance forms: the case of French agrifood platforms	16
How footwear companies can use online CX to WOW customers	16
A cross cultural examination of “off-price” fashion shopping	16
Locally produced food for restaurants: a theoretical approach for the supply chain network design	16
Revitalizing retail through sustainable retail practices: a systematic literature review	16

How do cultural factors affect loyalty behaviour in retailing? The central role of social proximity	16
From personal to corporate social responsibility: (de)individuation in luxury retailing	15
Drivers of formal and informal retail patronage in emerging markets	15
Wait time speeds up: effects of scent arousal on time perception in service marketing	15
Barriers to transparency and information sharing in manufacturer–distributor relationships: an Indian FMCG context	15
Expression of concern: Customers' online shopping intention by watching AI-based deepfake advertisements	15
The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model	15
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation	15
Internet of things platforms adoption in agriculture: comparative theoretical models	15
Buyers-sellers’ value of courier services: assessment in the Indonesian C2C e-commerce	15
Understanding the role of anticipated loss and gain during consumer competition: the moderation of purchase importance and prior brand attitude	15
Managing consumer trust in e-commerce: evidence from advanced versus emerging markets	14
Interplay of multiple labels and willingness to pay	14
Understanding customer-perceived values for apparel retailing in India	14
Terroir store brand authenticity	14