International Journal of Retail & Distribution Management

Papers
(The TQCC of International Journal of Retail & Distribution Management is 13. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)
ArticleCitations
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective83
Increasing fabric perception accuracy of consumers in online fashion retailing69
Beyond the myth: understanding women's impulsive retail footwear shopping69
Customer privacy concerns in the omnichannel consumer journey67
The design of retailers' online review systems – a systematic literature review and future research agenda64
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel64
The way to authenticity is grounded  – role of marketing communication cues in driving authenticity perceptions57
Willingness-to-pay experimental model for Stackelberg dual channel pricing decision51
The retail collaborative recommendations for personalized product recommendations49
Guest editorial: How to connect producers and consumers: impacts of platforms on the design and the functioning of agri-food value chains?47
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider46
Analysing brand attachment for restaurant table booking mobile application44
Competition or co-opetition? The impact of cross-channel spillovers on horizontal-sourcing decisions44
Optimising human-robot collaboration for efficiency in retail warehousing43
When and whom should retailers offer price reductions in times of crisis?42
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention42
Customer engagement through metaverse-empowered retail channels: role of personalization42
The impact of e-retail usage on relative retail patronage formation41
The online flow and its influence on awe experience: an AI-enabled e-tail service exploration41
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption38
The role of value co-creation on retailer loyalty and omni-channel shopping frequency37
Advancing customer experience through service design in mega shopping malls36
A model for predicting consumer choice to shop in a new grocery store using the Theory of Planned Behaviour35
How does model type influence consumer and online fashion retailing?35
It takes two to tango: A taxonomy of franchise success determinants34
Online impulse buying and cognitive appraisal theory: two countries comparison32
Service-dominant logic: reframing category captainship and retailer category management32
Neophobia of private labels “Won’t buy it, never tried it!”31
Towards an increased understanding of learning: a case study of a collaborative relationship between a retailer and a logistics service provider31
Profiling consumers for their shopping motivations in modern retail formats in Oman31
Advance selling strategy of fresh products under two contracts30
Mobile devices usage in retail settings: gender and generation preferences29
Drivers of consumer emotion and recommendation in mobile grocery applications29
Unlocking commitment, continuance and recommendation intentions for a food delivery application brand26
Industry 4.0 enablers in retailing: a literature review26
From third places to delivery-only: theoretical insights into dark servicescapes26
Resilience of an evolved retail agglomeration: case of rural periodic markets in emerging economies26
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context25
Self-recovery after self-service technology failures: do motivations and self-efficacy matter?25
Guest editorial: Building resilience in retail for the post COVID world – marketing and operations perspectives24
Auditing state-owned enterprise through predictive analytics and function transformation24
Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic24
Investigating crowd logistics platform operations for local food distribution24
The effect of retail shelf position on private-label brand evaluations23
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis23
Understanding customer collaboration with virtual agents: service task as a moderator23
Integrated store service quality measurement scale in omni-channel retailing22
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation21
Need for cognitive closure and mobile personalization: a cluster analysis21
Aspects driving customers' intention to use automated purchasing processes20
Is the whole greater than the sum of its parts? A vending retail study19
Guest editorial19
The acquirements of e-service quality in fashion e-storescapes: mediating effect in an S-O-R model18
Shopping app features: influencing the download and use intention18
Platform openness and value: the mediation effect of user interaction and psychological distance18
Do consumers always believe humans create better boxes than AI? The context-dependent role of recommender creativity17
Adopting retail technology in crises: integrating TAM and prospect theory perspectives17
Service quality and store design in retail competitiveness17
How do cultural factors affect loyalty behaviour in retailing? The central role of social proximity17
Understanding cross-buying in omnichannel retail: an experiential learning theory perspective17
A cross cultural examination of “off-price” fashion shopping16
How footwear companies can use online CX to WOW customers16
Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand15
Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities15
Retraction notice: Identifying factors influencing purchase intention of sustainable luxury retailing products15
The future of e-commerce? Understanding livestreaming commerce continuance usage15
Can physical activity impact green retail consumption through moral reflection?15
Using humanness and design aesthetics to choose the “best” type of trust: a study of mobile banking in France15
Locally produced food for restaurants: a theoretical approach for the supply chain network design15
Internet of things platforms adoption in agriculture: comparative theoretical models14
Buyers-sellers’ value of courier services: assessment in the Indonesian C2C e-commerce14
Global vs local: analysis of the consumer-brand relationships in India14
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation14
Revealing governance forms: the case of French agrifood platforms14
Wait time speeds up: effects of scent arousal on time perception in service marketing14
Retail practices for plant-based meat alternatives in Italy14
From personal to corporate social responsibility: (de)individuation in luxury retailing13
Effects of virtual stores' opaque exterior on store perceptions and purchase intentions13
Interplay of multiple labels and willingness to pay13
Food delivery app continuance: a dual model and segmentation approach13
The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model13
Assessing Malaysia and Indonesia as emerging retail markets: an institution-based view13
Consumer response to store-related stimuli in a crisis: evidence from Japan and Croatia13
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