International Journal of Retail & Distribution Management

Article	Citations
Willingness-to-pay experimental model for Stackelberg dual channel pricing decision	119
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective	75
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel	65
The way to authenticity is grounded – role of marketing communication cues in driving authenticity perceptions	65
Beyond the myth: understanding women's impulsive retail footwear shopping	60
The design of retailers' online review systems – a systematic literature review and future research agenda	57
Customer engagement through metaverse-empowered retail channels: role of personalization	54
Competition or co-opetition? The impact of cross-channel spillovers on horizontal-sourcing decisions	54
Guest editorial: How to connect producers and consumers: impacts of platforms on the design and the functioning of agri-food value chains?	48
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider	45
The impact of e-retail usage on relative retail patronage formation	44
The retail collaborative recommendations for personalized product recommendations	43
Analysing brand attachment for restaurant table booking mobile application	42
When and whom should retailers offer price reductions in times of crisis?	40
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention	39
The online flow and its influence on awe experience: an AI-enabled e-tail service exploration	38
The influence of perceived risks on millennials' intention to use m-payment for mobile shopping in Bangkok	37
How does model type influence consumer and online fashion retailing?	37
Advancing customer experience through service design in mega shopping malls	36
Online impulse buying and cognitive appraisal theory: two countries comparison	35
It takes two to tango: A taxonomy of franchise success determinants	34
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption	33
The role of value co-creation on retailer loyalty and omni-channel shopping frequency	32
Mobile devices usage in retail settings: gender and generation preferences	30
A model for predicting consumer choice to shop in a new grocery store using the Theory of Planned Behaviour	30

Advance selling strategy of fresh products under two contracts	30
Service-dominant logic: reframing category captainship and retailer category management	29
Profiling consumers for their shopping motivations in modern retail formats in Oman	29
Towards an increased understanding of learning: a case study of a collaborative relationship between a retailer and a logistics service provider	29
Resilience of an evolved retail agglomeration: case of rural periodic markets in emerging economies	29
Neophobia of private labels “Won’t buy it, never tried it!”	28
Industry 4.0 enablers in retailing: a literature review	28
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context	28
Investigating crowd logistics platform operations for local food distribution	26
Self-recovery after self-service technology failures: do motivations and self-efficacy matter?	26
Guest editorial: Building resilience in retail for the post COVID world – marketing and operations perspectives	25
The effect of retail shelf position on private-label brand evaluations	25
Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic	24
Auditing state-owned enterprise through predictive analytics and function transformation	24
Framing the customer journey: touch point categories and decision-making process stages	23
Need for cognitive closure and mobile personalization: a cluster analysis	22
Integrated store service quality measurement scale in omni-channel retailing	22
Understanding e-retailer characteristics and post-purchase behaviour: moderating role of confirmation	22
Understanding the implementation of retail self-service check-out technologies using necessary condition analysis	22
The acquirements of e-service quality in fashion e-storescapes: mediating effect in an S-O-R model	21
Service quality and store design in retail competitiveness	20
Shopping app features: influencing the download and use intention	20
Being a retailer: narratives not on display	20
Guest editorial	20
Do consumers always believe humans create better boxes than AI? The context-dependent role of recommender creativity	20
Is the whole greater than the sum of its parts? A vending retail study	20
Identifying value-creating aspects in luxury hotel services via third-party online reviews: a cross-cultural study	19
Aspects driving customers' intention to use automated purchasing processes	19
How footwear companies can use online CX to WOW customers	19
Platform openness and value: the mediation effect of user interaction and psychological distance	19
A cross cultural examination of “off-price” fashion shopping	17
Unpacking the influence of anthropomorphism and stereotypes on consumer attitude towards luxury brand	17
Locally produced food for restaurants: a theoretical approach for the supply chain network design	16
Can physical activity impact green retail consumption through moral reflection?	16
Small independent retailers: digitalize or disappear? An empirical study based on dynamic capabilities	16
The future of e-commerce? Understanding livestreaming commerce continuance usage	15
The different impact of utilitarian and hedonic attributes on web-based retail shopping behaviour through the lens of extended technology acceptance model	15
Adopting retail technology in crises: integrating TAM and prospect theory perspectives	15
Retail practices for plant-based meat alternatives in Italy	15
How do cultural factors affect loyalty behaviour in retailing? The central role of social proximity	15
From personal to corporate social responsibility: (de)individuation in luxury retailing	14
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation	14
Internet of things platforms adoption in agriculture: comparative theoretical models	14
Customer expectations of unattended grocery delivery services: mapping forms and determinants	14
Buyers-sellers’ value of courier services: assessment in the Indonesian C2C e-commerce	14
Using humanness and design aesthetics to choose the “best” type of trust: a study of mobile banking in France	13
Assessing Malaysia and Indonesia as emerging retail markets: an institution-based view	13
Global vs local: analysis of the consumer-brand relationships in India	13
Revealing governance forms: the case of French agrifood platforms	13
Wait time speeds up: effects of scent arousal on time perception in service marketing	13

Using chatbots in e-retailing – how to mitigate perceived risk and enhance the flow experience	12
Managing consumer trust in e-commerce: evidence from advanced versus emerging markets	12
Interplay of multiple labels and willingness to pay	12
Understanding customer-perceived values for apparel retailing in India	12
Effects of virtual stores' opaque exterior on store perceptions and purchase intentions	12
Drivers of formal and informal retail patronage in emerging markets	12
Food delivery app continuance: a dual model and segmentation approach	12
Terroir store brand authenticity	12
Understanding the role of anticipated loss and gain during consumer competition: the moderation of purchase importance and prior brand attitude	12
Consumer response to store-related stimuli in a crisis: evidence from Japan and Croatia	12
Economy or premium? A systematic review of factors influencing retailers’ own product brand strategies	11
COVID-19-induced shopping behavioural shifts justifying pandemic as ‘defining moment’ for generation Z	11
Grocery retailer's brand performances from brand personalities and marketing offerings	11
Augmented reality in retail: a systematic review of research foci and future research agenda	11
The distance between sustainability store image and store identity inside grocery stores	11
Why buy used? Motivators and barriers for re-commerce luxury fashion	10
Importance and conditions of effectiveness of CSR communications in franchise networks	10
Conviction and online purchase intention towards apparel in online environment	10
Augmented reality in online retailing: a systematic review and research agenda	10
Predictable inventory management within dairy supply chain operations	10
Perceived experiential value and continued use intention of e-retail chatbots	10
Retraction notice for IJRDM-02-2023-0076	10
Retail atmospherics in times of disruption: a PLS modeling approach of the role of emotions in a pharmacy environment	10
How shopping habits change with artificial intelligence: smart speakers' usage intention	10
Augmented reality's perceived immersion effect on the customer shopping process: decision-making quality and privacy concerns	10
Enabling competitiveness in home-delivery through sustainable packaging logistics	10
Analysis of legal framework solutions to protect retail consumers	9
Consumer patronage intention: role of multi-sensory and atmospheric experiences in retail	9
Predictors of continuance intention of online food delivery services: gender as moderator	9
The role of artificial intelligence in improving the omnichannel customer experience	9
Engaging the customer with augmented reality and employee services to enhance equity and loyalty	9
Customer impulse shopping in airports	9
Retaining consumer engagement in online retail brand communities	9
Influence of showrooming and price matching strategy to combat showrooming under different costs	9
Sustainability-oriented commerce innovation: How does it influence consumer satisfaction?	9
Developing a scale for gamified e-service quality in the e-retailing industry	9
Mall relevance, shoppers' well-being and mall loyalty: moderating role of social media celebrity	9
Study on online payments and e-commerce with SOR model	8
Potential determinants of consumers' intention to purchase 3D printed fashion products	8
A qualitative comparative study of Japanese fashion brands via profiling young shoppers	8
Impact of certification information on consumer behaviour in hybrid retail platforms: empirical evidence from JD.com	8
Drivers of showrooming behaviour: insights from integrated perspectives	8
Do goal orientations really influence performance?	8
Guest editorial: Retail reinvention through retaining customer engagement	8
Importance of AI attributes in Indian retail stores: a conjoint analysis approach	8
Product-as-a-service from B2C retailers' perspective: a framework of challenges and mitigations	8
Navigating the digital marketplace: perception, risks and webrooming intention	8
Omni-channel retailing resources and capabilities of SME specialty retailers – insights from Germany and Turkey	8
Last mile practices in e-commerce: framework development and empirical analysis of Swedish firms	8
Publisher’s Note	7
Recycle signs and recycling shopping behaviour in retail stores	7
The emotional side of price: reference price as a decision maker in consumer purchase	7
Reassuringly British: consumer engagement with domestic products and brands	7
From regrets to returns: how interaction quality and store image shape store revisit intentions	7
Potential benefits and descriptive norms in webrooming: an extended model of goal-directed behaviour	7
Omnichannel and consumer and retailer perceived risks and benefits: a review	7
Online grocery services evolution and trends: a bibliometric approach	7
Trust transfer, price fairness and brand loyalty: the moderating influence of private label product type	7
Exploring omnichannel strategies: a path to improve customer experiences	7
Exploring personal savings versus hedonic consumption in the new normal	7
Exploring the intellectual and conceptual structure of small retail research through a bibliometric analysis	7
How brick-and-mortar retailers and grocery delivery platforms influence purchase intention?	6
Consumers' intention to adopt virtual grocery shopping: do technological readiness and the optimisation of consumer learning matter?	6
Guest editorial: The new age of retailing: rethink, reconnect, revive	6
Visual attention and product interaction: a neuroscientific study on purchase across two product categories in a virtual store	6
Leadership essential to steer success within the retail sector	6
Exploring consumer loyalty towards brands of safe vegetables in Vietnam	6
Transformative service research: a conceptual framework based on consumer's perspective	6
Product information failures on websites and their impact on mobile shopping behaviour	6
Does ICT contribute to bootstrapping SOSI? Evidence in retailing	6
Examining the nexus between food retailers certification and its impacts	6
Assessing the moderating effect of brick-and-mortar store on omnichannel retailing	6
Customer service experience for a smart automated coffee vending machine	5
Should supplier utilise a private direct channel? A contract mechanism	5
Goal congruence and shopping motivation influence for in-store mobile app	5
Determinants of smart locker adoption in last mile construction retail	5
Showrooming: a retrospective and prospective review using the SPAR-4-SLR methodological framework	5
How digital platforms affect the internationalisation of wine firms in China	5
A meta-analytic comparison of scent effect between retailing and hospitality	5
Acceptance of in-store apps: factors that influence the intention to adopt location-based retail apps – insights from Germany	5

Measuring consumer perceptions of home-delivery convenience – the case of cargo bikes	5
Repurchase intention in a physical store: moderated mediating role of electronic word-of-mouth	5
Introduction and outsourcing strategy of processed fresh produce	5
FOMO and green service purchase intentions: a stimulus-organism-response perspective	5