OOIR: Observatory of International Research

Papers

(The H4-Index of International Journal of Retail & Distribution Management is 27. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-04-01 to 2024-04-01.)

Article	Citations
Understanding the customer psychology of impulse buying during COVID-19 pandemic: implications for retailers	109
Millennials' attitude toward chatbots: an experimental study in a social relationship perspective	107
Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing	106
Assessing the moderating effect of subjective norm on luxury purchase intention: a study of Gen Y consumers in India	68
Impact of perceived value on the satisfaction of supermarket customers: developing country perspective	59
Augmented reality in online retailing: a systematic review and research agenda	51
Understanding consumers' showrooming behaviour: a stimulus–organism–response (S-O-R) perspective	43
Understanding consumers’ trust in social media marketing environment	43
Fast and ultra-fast fashion supply chain management: an exploratory research	43
Enhancing consumers' pro-environmental purchase intentions: the moderating role of environmental concern	42
A moderated mediating mechanism of omnichannel customer experiences	41
Understanding the virtual tours of retail stores: how can store brand experience promote visit intentions?	40
Omni-channel capability and customer satisfaction: mediating roles of flexibility and operational logistics service quality	39
Analysing flow experience on repurchase intention in e-retailing during COVID-19	37
Omnichannel retailing and post-pandemic recovery: building a research agenda	37
Moderating effect of hedonism on store environment-impulse buying nexus	36
The role of social embarrassment, sustainability, familiarity and perception of hygiene in second-hand clothing purchase experience	35
Consumers' perceptions and responses towards online retailers' CSR	34
Artificial intelligence in retail: applications and value creation logics	34
A further approach in omnichannel LSQ, satisfaction and customer loyalty	33
The multi-generation	32
How to design fashion retail's virtual reality platforms	31
Consumers' influence on the greening of distribution – exploring the communication between logistics service providers, e-tailers and consumers	31
Determining behavioural differences of Y and Z generational cohorts in online shopping	30
Long-term changes in consumers' shopping behavior post-pandemic: an exploratory study	29

Data-driven digital advertising: benefits and risks of online behavioral advertising	29
Impact of attitude towards a region on purchase intention of regional products: the mediating effects of perceived value and preference	28
Artificial intelligence in the fashion industry: consumer responses to generative adversarial network (GAN) technology	27
Barriers in omnichannel retailing returns: a conceptual framework	27
Choice of prevailing delivery methods in e-grocery: a stated preference ranking experiment	27
On-demand food delivery: investigating the economic performances	27