OOIR: Observatory of International Research

Papers

(The H4-Index of International Journal of Retail & Distribution Management is 30. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-10-01 to 2025-10-01.)

Article	Citations
The design of retailers' online review systems – a systematic literature review and future research agenda	81
Revisiting the Big Middle: an fsQCA approach to unpack a large value market from a product specialist retailer's perspective	69
Beyond the myth: understanding women's impulsive retail footwear shopping	66
The way to authenticity is grounded – role of marketing communication cues in driving authenticity perceptions	64
Willingness-to-pay experimental model for Stackelberg dual channel pricing decision	60
Offline-to-online and online-to-offline (a reciprocal O2O model): re-patronage in an omni-channel	56
Planned or unplanned purchases? The effects of perceived values on omnichannel continuance intention	55
Customer engagement through metaverse-empowered retail channels: role of personalization	49
Competition or co-opetition? The impact of cross-channel spillovers on horizontal-sourcing decisions	46
The impact of e-retail usage on relative retail patronage formation	46
Guest editorial: How to connect producers and consumers: impacts of platforms on the design and the functioning of agri-food value chains?	46
Consumer reactions to packaging-free product dispensers: a variety of buyers' profiles to consider	44
Analysing brand attachment for restaurant table booking mobile application	41
The retail collaborative recommendations for personalized product recommendations	41
When and whom should retailers offer price reductions in times of crisis?	41
The online flow and its influence on awe experience: an AI-enabled e-tail service exploration	40
How does model type influence consumer and online fashion retailing?	40
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption	39
The role of value co-creation on retailer loyalty and omni-channel shopping frequency	37
Advancing customer experience through service design in mega shopping malls	36
A model for predicting consumer choice to shop in a new grocery store using the Theory of Planned Behaviour	35
It takes two to tango: A taxonomy of franchise success determinants	34
Service-dominant logic: reframing category captainship and retailer category management	34
Online impulse buying and cognitive appraisal theory: two countries comparison	34
Towards an increased understanding of learning: a case study of a collaborative relationship between a retailer and a logistics service provider	33

Advance selling strategy of fresh products under two contracts	31
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context	31
Neophobia of private labels “Won’t buy it, never tried it!”	31
Profiling consumers for their shopping motivations in modern retail formats in Oman	30
Mobile devices usage in retail settings: gender and generation preferences	30