International Journal of Retail & Distribution Management

Papers
(The H4-Index of International Journal of Retail & Distribution Management is 27. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)
ArticleCitations
Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing157
Understanding the customer psychology of impulse buying during COVID-19 pandemic: implications for retailers122
Augmented reality in online retailing: a systematic review and research agenda77
Enhancing consumers' pro-environmental purchase intentions: the moderating role of environmental concern56
Artificial intelligence in retail: applications and value creation logics50
A moderated mediating mechanism of omnichannel customer experiences50
Determining behavioural differences of Y and Z generational cohorts in online shopping48
Long-term changes in consumers' shopping behavior post-pandemic: an exploratory study47
Omnichannel retailing and post-pandemic recovery: building a research agenda46
Analysing flow experience on repurchase intention in e-retailing during COVID-1943
The role of social embarrassment, sustainability, familiarity and perception of hygiene in second-hand clothing purchase experience43
A further approach in omnichannel LSQ, satisfaction and customer loyalty41
Augmented reality in retail: a systematic review of research foci and future research agenda37
Engaging shoppers through mobile apps: the role of gamification37
Data-driven digital advertising: benefits and risks of online behavioral advertising35
On-demand food delivery: investigating the economic performances34
Predictors of continuance intention of online food delivery services: gender as moderator32
Choice of prevailing delivery methods in e-grocery: a stated preference ranking experiment32
Impulse buying behaviour in omnichannel retail: an approach through the stimulus-organism-response theory30
An analysis of factors influencing omnichannel retailing adoption using ISM-DEMATEL approach: an Indian perspective30
Integrated store service quality measurement scale in omni-channel retailing30
Consumer decision-making in a retail store: the role of mental imagery and gender difference29
The future of e-commerce? Understanding livestreaming commerce continuance usage29
Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic29
Exploring the role of augmented reality in online impulse behaviour28
Fortune favours the digitally mature: the impact of digital maturity on the organisational resilience of SME retailers during COVID-1928
Fresh food online shopping repurchase intention: the role of post-purchase customer experience and corporate image27
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