Marketing Letters

Papers
(The TQCC of Marketing Letters is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)
ArticleCitations
A first look at online reputation on Airbnb, where every stay is above average115
Crypto-marketing: how non-fungible tokens (NFTs) challenge traditional marketing59
Anthropomorphized artificial intelligence, attachment, and consumer behavior41
A construal-level approach to hedonic and utilitarian shopping orientation33
Blockchain: a game changer for marketers?31
How common is new product failure and when does it vary?23
The effect of augmented reality versus traditional advertising: a comparison between neurophysiological and self-reported measures21
Understanding and motivating salesperson resilience20
Retailer voluntary investment against a threat of manufacturer encroachment19
Affective Computing in Marketing: Practical Implications and Research Opportunities Afforded by Emotionally Intelligent Machines19
Speaking the same language: the power of words in crowdfunding success and failure18
Understanding non-fungible tokens (NFTs): insights on consumption practices and a research agenda18
Marketing insights from text analysis17
The impact of lay beliefs about AI on adoption of algorithmic advice17
Strengthening the satisfaction loyalty link: the role of relational switching costs16
Sad but smiling? How the combination of happy victim images and sad message appeals increase prosocial behavior16
ROBOT–BRAND FIT THE INFLUENCE OF BRAND PERSONALITY ON CONSUMER REACTIONS TO SERVICE ROBOT ADOPTION15
The role of betrayal in the response to value and performance brand crisis15
Using virtual reality to increase charitable donations14
2019 Academic Marketing Climate Survey: motivation, results, and recommendations14
Customer satisfaction, loyalty behaviors, and firm financial performance: what 40 years of research tells us13
Consumer responses toward symmetric versus asymmetric facial expression emojis13
Reaching for rigor and relevance: better marketing research for a better world13
Tighter nets for smaller fishes? Mapping the development of statistical practices in consumer research between 2008 and 202013
Drivers of autonomous vehicles—analyzing consumer preferences for self-driving car brand extensions12
Building consumer connection with new brands through rituals: the role of mindfulness11
The Chief Marketing Officer: an antidote to myopic earnings management practices9
Detrimental impact of contagious disease cues on consumer preference for anthropomorphic products9
The impact of touchscreen devices on consumers’ choice confidence and purchase likelihood9
Language matters: humanizing service robots through the use of language during the COVID-19 pandemic9
We are more tolerant than I: self-construal and consumer responses toward deceptive advertising9
Anthropomorphizing makes material goods as happiness-inducing as experiences8
The cloud and its silver lining: negative and positive spillovers from automotive recalls8
Is cash perceived as more valuable than digital money? The mediating effect of psychological ownership and psychological distance8
Consumer motives for buying regional products: the REGIOSCALE8
Money for Nothing: The Impact of Compensation on Customers’ Bad-Mouthing in Service Recovery Encounters8
Exogenous brand crises: brand infection and contamination7
“A little competition goes a long way”: Substitutive effects of emotional intelligence and workplace competition on salesperson creative selling7
Connecting DEI to explicit and implicit gendered workplace discrimination, harassment, and assault: a commentary on 2019 Marketing Climate Survey7
How limited consumption experiences affect word of mouth7
Longing for the past and embracing the new: Does nostalgia increase new product adoption?7
DPS 2.0: on the road to a cashless society6
Investigating cross-media effects in a multichannel marketing environment: the role of email, catalog, television, and radio6
Reconsidering gaps between perceived and real discrimination: commentary on the Galak and Kahn 2019 Academic Marketing Climate Survey6
“Dark patterns” in online services: a motivating study and agenda for future research6
Marketing while Black: commentary on the Galak and Kahn 2019 Academic Marketing Climate Survey5
Editorial: Relaunching Marketing Letters5
Does music really work? The two-stage audiovisual cross-modal correspondence effect on consumers’ shopping behavior5
The power of nostalgia: Age and preference for popular music4
Sports fandom in the metaverse: marketing implications and research agenda4
Where is the brand growth potential? An examination of buyer groups4
Making brand activism successful: How advice-giving can boost support behavior and reap benefits for the brand4
Feedback as a two-way street: when and why rating consumers fails4
Measuring the impact of rarity on price: evidence from NBA Top Shot4
An empirical examination of consumer co-creation process4
Beyond perception: the role of gender across marketing scholars’ careers, in reply to Galak and Kahn (2021)4
Vulnerable consumers: marketing research needs to pay more attention to the brain health of consumers4
Does it pay off to smile even it is not authentic? Customers’ involvement and the effectiveness of authentic emotional displays4
Advertising creativity and its effects: a meta-analysis of the moderating role of modality4
How the sender’s positioning and the target’s CSR record influence the effectiveness of scapegoating crisis communications4
Gender diversity in academic publishing—comment on Galak and Kahn (2021)4
Movie fit uncertainty and interplay between traditional advertising and social media marketing4
Virtual currencies: different schemes and research opportunities4
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