OOIR: Observatory of International Research

Papers

(The median citation count of Journal of Marketing for Higher Education is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)

Article	Citations
The impact of sustainable internal branding on teaching staff’s commitment: application on private higher education institutions	44
An exploratory approach of the association between integrated marketing communication and business performance in higher education institutions	23
A bibliometric analysis to reveal the drivers of university reputation	19
Quality of higher education experience, satisfaction, and well-being: genuinely caring for our students-consumers	17
Examining the antecedents of market mavenism in higher education	16
Missing link in ‘new-normal’ for higher education: nexus between online experiential marketing, perceived-harm, social distancing concern and university brand evangelism in China	16
Post Browne Review: a reflective analysis of marketisation dilemmas of senior managers in English universities	15
Marketing of educational programs – a study of Swedish universities through presented images	13
Changing trends of rates of return: a study from the higher education market in China	13
Responding to a disruptive health crisis for higher education institutions: service quality and perceived safety effects on student satisfaction	12
Reactive brand management in higher education: the case of a teacher training programme in the Netherlands	12
Social media branding strategies of universities and colleges in Canada: a mixed-method approach investigating post characteristics and contents	12
The effects of commitment and trust on the relationship between service quality and university brand loyalty in time of crisis	12
Does students’ satisfaction matter to faculty job satisfaction in higher education?	12
A model for assessing the active presence of institutions on social media: application to universities worldwide	11
Higher education and ‘marketization of intellect’: university admission advertisements from a genre perspective	11
Analysis of the effect of a university’s integrated marketing communication activities on university choices using the decision tree technique	10
The journey towards finding your favourite university. A segmentation study based on selection criteria	10
China’s higher education branding: Study in China as an emerging national brand	9
A service-dominant logic of co-creation in higher education: emerging topics and conceptualizations	9
Student satisfaction and co-creation behavior in game-based learning in the context of higher education	9
Fulbrighters without Fulbright: branding US internationalization of higher education in a context of racial justice	9
An interactive decision-making model of international postgraduate student course choice	8
Dynamic capabilities and value co-creation in higher education	8
User-generated content effectiveness in co-creation of online higher educational services	8

The outcomes of students’ citizenship behaviors in higher education: a transformative service research (TSR) perspective	8
A multi-stakeholder perspective of relationship marketing in higher education institutions	8
Systemic shock, cultural differences, and customer satisfaction: lessons from student perceptions in shift to non-classroom education during initial phases of pandemic	8
Decisions, decisions, decisions: an exploration of factors affecting the decision-making of ‘Uni Connect’ students, when choosing higher education study	8
Analysis of university online reputation-visibility. The case of Spanish public universities	7
Students’ switching intentions for graduate education services: examining the influence of service quality, price, and attractiveness of alternative	7
Student participation and quality of college life in Vietnam: the roles of values and negative interactions	7
Does forced-shift to online learning affect university brand image in South Korea? Role of perceived harm and international students’ learning engagement	7
Marketing higher education on YouTube: a content analysis of college promotional videos	6
Developing and testing a customer value co-creation model of higher education institutions	6
The impact of COVID-19 on marketing for higher education institutions in developing countries: the case of Lebanon	6
Online brand equity for higher education in Taiwan: conceptualization, scale development, and validation	6
Platforms matter: analyzing user engagement with social media content of Swiss higher education institutions	5
Impact of marketization on the interpersonal relation between the university and students in modern university prospectuses	5
University brand personality: a student-focused anthropomorphic storytelling perspective	5
An application of the net promoter score in higher education	5
Conceptualisations of market orientation in the higher education literature	5
Voluntourism – can universities shape the present into a future?	5
Managing students’ attitude, learning engagement, and stickiness towards e-learning post-COVID-19 in Australian universities: a perceived qualities perspective	5
The role of affective ties in the asymmetrical relationship between student satisfaction and loyalty. Comparative study of European business schools	5
Sales-organizing university research and teaching in the age of technological disruption	5
Understanding student perception and identification in cobranded UK HEIs based on consumer-company identification theory	4
Competence-based appraisal of the quality of higher education using the importance-performance (IPMA) analysis	4
What determines the loyalty of university graduates? Analysis of sociodemographic factors and university experience	4
A theoretical and empirical investigation into the effect of accreditation tenure and affiliation on distinctiveness	4
Reconciling research autonomy and marketisation in New Zealand universities: the idea of strategic entrepreneurialism	4
Understanding the relationships between B2C and C2C value co-creation in the universities: the mediating role of brand awareness	4
Evaluating the influence of university ranking on the credibility and perceived differentiation of university brands	4
Brand posts and brand co-creation in higher education communities: a social communication process theory	4