OOIR: Observatory of International Research

Papers

(The median citation count of Government Information Quarterly is 9. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)

Article	Citations
Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda	202
Citizens' trust in government as a function of good governance and government agency's provision of quality information on social media during COVID-19	139
AI-based self-service technology in public service delivery: User experience and influencing factors	90
Co-production in digital transformation of public administration and public value creation: The case of Denmark	84
Assessing behavioral data science privacy issues in government artificial intelligence deployment	81
The perils and pitfalls of explainable AI: Strategies for explaining algorithmic decision-making	74
AI adoption and diffusion in public administration: A systematic literature review and future research agenda	74
Does government social media promote users' information security behavior towards COVID-19 scams? Cultivation effects and protective motivations	72
Digital transformation toward AI-augmented public administration: The perception of government employees and the willingness to use AI in government	72
Artificial intelligence for the public sector: results of landscaping the use of AI in government across the European Union	70
Enabling AI capabilities in government agencies: A study of determinants for European municipalities	68
Blockchain governance in the public sector: A conceptual framework for public management	68
Overcoming barriers to digital government: mapping the strategies of digital champions	65
Digital government transformation in turbulent times: Responses, challenges, and future direction	64
The impact of using algorithms for managerial decisions on public employees' procedural justice	61
Sentiment analysis of public services for smart society: Literature review and future research directions	54
Design principles for creating digital transparency in government	50
Functional fragmentation in city hall and Twitter communication during the COVID-19 Pandemic: Evidence from Atlanta, San Francisco, and Washington, DC	49
Digitization or equality: When government automation covers some, but not all citizens	49
Implementing challenges of artificial intelligence: Evidence from public manufacturing sector of an emerging economy	47
Breaking the chain: Governmental frugal innovation in Kerala to combat the COVID-19 pandemic	46
Governance of artificial intelligence: A risk and guideline-based integrative framework	45
The accidental caseworker – How digital self-service influences citizens' administrative burden	44
Challenges common service centers (CSCs) face in delivering e-government services in rural India	43
Determinants of citizens' intention to engage in government-led electronic participation initiatives through Facebook	43

Public engagement and AI: A values analysis of national strategies	43
Big data analytics, resource orchestration, and digital sustainability: A case study of smart city development	42
From E-budgeting to smart budgeting: Exploring the potential of artificial intelligence in government decision-making for resource allocation	41
Unpacking the digitalisation of public services: Configuring work during automation in local government	39
Enhancing the usability and usefulness of open government data: A comprehensive review of the state of open government data visualization research	39
Artificial intelligence in public services: When and why citizens accept its usage	37
Smart cities & citizen discontent: A systematic review of the literature	35
Not everything is as it seems: Digital technology affordance, pandemic control, and the mediating role of sociomaterial arrangements	35
Addressing territorial digital divides through ICT strategies: Are investment decisions consistent with local needs?	35
Strategically constructed narratives on artificial intelligence: What stories are told in governmental artificial intelligence policies?	34
Supporting policy-making with social media and e-participation platforms data: A policy analytics framework	33
Advancing E-governance for development: Digital identification and its link to socioeconomic inclusion	32
Examining how AI capabilities can foster organizational performance in public organizations	31
Artificial intelligence in local government services: Public perceptions from Australia and Hong Kong	31
Harnessing the Potential of Artificial Intelligence to Foster Citizens’ Satisfaction: An empirical study on India	31
Local governments' use of social media during the COVID-19 pandemic: The case of Portugal	31
Adaptive governance of autonomous vehicles: Accelerating the adoption of disruptive technologies in Singapore	31
Government Digital Transformation: Understanding the Role of Government Social Media	29
Effects of Predictors of Citizens' Attitudes and Intention to Use Open Government Data and Government 2.0	28
Internet voting in Estonia 2005–2019: Evidence from eleven elections	28
Open government research over a decade: A systematic review	28
Efficiency through digitalization? How electronic communication between frontline workers and clients can spur a demand for services	28
Open data innovation: Visualizations and process redesign as a way to bridge the transparency-accountability gap	27
Beyond contact-tracing: The public value of eHealth application in a pandemic	27
Flagging fake news on social media: An experimental study of media consumers' identification of fake news	27
An attention-based view of AI assimilation in public sector organizations: The case of Saudi Arabia	27
Continual usage intention of platform-based governance services: A study from an emerging economy	26
Discerning the effect of privacy information transparency on privacy fatigue in e-government	26
Government as a platform: Intergovernmental participation for public services in the Russian Federation	26
Factors for collaboration amongst smart city stakeholders: A local government perspective	25
Determinants of digital innovation in the public sector	25
Designing and implementing data collaboratives: A governance perspective	25
The moon, the ghetto and artificial intelligence: Reducing systemic racism in computational algorithms	25
Artificial intelligence-based public healthcare systems: G2G knowledge-based exchange to enhance the decision-making process	24
A multi-perspective knowledge-driven approach for analysis of the demand side of the Open Government Data portal	24
A conceptual framework for digital tax administration - A systematic review	24
Mandatory provisioning of digital public services as a feasible service delivery strategy: Evidence from Italian local governments	23
Predicting mobile government service continuance: A two-stage structural equation modeling-artificial neural network approach	23
Mining service quality feedback from social media: A computational analytics method	23
We shall endure: Exploring the impact of government information quality and partisanship on citizens' well-being during the COVID-19 pandemic	23
Public value creation through voluntary business to government information sharing enabled by digital infrastructure innovations: a framework for analysis	22
Examining the antecedents and outcomes of smart government usage: An integrated model	22
What type of algorithm is perceived as fairer and more acceptable? A comparative analysis of rule-driven versus data-driven algorithmic decision-making in public affairs	21
Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments	21
Transparency and accountability in digital public services: Learning from the Brazilian cases	20
Barriers to artificial intelligence adoption in smart cities: A systematic literature review and research agenda	20
Privacy-preserving data mining for open government data from heterogeneous sources	19
Creating Open Government Data ecosystems: Network relations among governments, user communities, NGOs and the media	19
Internet voting increases expatriate voter turnout	19
Identifying the value of data analytics in the context of government supervision: Insights from the customs domain	19

Unpacking the role of technology, leadership, governance and collaborative capacities in inter-agency collaborations	18
Revisiting social media institutionalization in government. An empirical analysis of barriers	18
Key factors and generation mechanisms of open government data performance: A mixed methods study in the case of China	18
Evaluating Chinese government WeChat official accounts in public service delivery: A user-centered approach	18
Does modified mobile government satisfy elders' needs? An empirical study of China's Zhejiang and Jiangxi provinces	18
A data quality approach to the identification of discrimination risk in automated decision making systems	18
Capricious opinions: A study of polarization of social media groups	17
Improving the assessment of digital services in government websites: Evidence from the Mexican State government portals ranking	17
Understanding the key factors and configurational paths of the open government data performance: Based on fuzzy-set qualitative comparative analysis	17
Digital government transformation as an organizational response to the COVID-19 pandemic	17
Public service operational efficiency and blockchain – A case study of Companies House, UK	16
Are governments complying with transparency? Findings from 15 years of evaluation	16
The dynamics of AI capability and its influence on public value creation of AI within public administration	16
A big data state of mind: Epistemological challenges to accountability and transparency in data-driven regulation	16
The rise of GovTech: Trojan horse or blessing in disguise? A research agenda	16
Data-driven government: Cross-case comparison of data stewardship in data ecosystems	16
Under big brother's watchful eye: Cross-country attitudes toward facial recognition technology	16
The survival of open government platforms: Empirical insights from a global sample	16
The role played by government communication on the level of public fear in social media: An investigation into the Covid-19 crisis in Italy	15
Conceptualizing citizen-to-citizen (C2C) interactions within the E-government domain	15
Virtual healthcare in the new normal: Indian healthcare consumers adoption of electronic government telemedicine service	15
Public AI canvas for AI-enabled public value: A design science approach	15
Organizing public sector AI adoption: Navigating between separation and integration	15
Leadership and institutional design in collaborative government digitalisation: Evidence from Belgium, Denmark, Estonia, Germany, and the UK	15
Social media engagement forms in government: A structure-content framework	14
Understanding channel choice in users' reporting behavior: Evidence from a smart mobility case	14
The impact of legacy systems on digital transformation in European public administration: Lesson learned from a multi case analysis	14
Two decades of e-government diffusion among local governments in the United States	14
Sensemaking and social processes in digital government projects	13
Impact of national e-participation levels on inclusive human development and environmental performance: The mediating role of corruption control	13
Organizational maturity for co-creation: Towards a multi-attribute decision support model for public organizations	13
A holistic model for assessing organizational interoperability in public administration	12
Citizen reactions to municipalities’ Instagram communication	12
A validation of the modified democratic e-governance website evaluation model	12
Institutional challenges in agile adoption: Evidence from a public sector IT project	12
Local compliance with national transparency legislation	12
Orchestrating artificial intelligence for urban sustainability	12
Regulating artificial intelligence: Proposal for a global solution	12
Who gets access to fast broadband? Evidence from Los Angeles County	12
The roles of privacy concerns and trust in voluntary use of governmental proximity tracing applications	12
Piercing the veil: Examining demographic and political variables in state FOI Law administration	12
Acceptability of the COVID-19 contact-tracing app – Does culture matter?	11
Platform, or technology project? A spectrum of six strategic ‘plays’ from UK government IT initiatives and their implications for policy	11
The effect of crowdsourcing on organizational learning: Evidence from local governments	11
Artificial intelligence in government: Concepts, standards, and a unified framework	11
The Digital Government Reference Library (DGRL) and its potential formative impact on Digital Government Research (DGR)	11
Ethics of robotized public services: The role of robot design and its actions	11
Facial recognition systems in policing and racial disparities in arrests	11
Enhancing the adoption of digital public services: Evidence from a large-scale field experiment	11
Artificial Intelligence for data-driven decision-making and governance in public affairs	11
Artificial intelligence and speedy trial in the judiciary: Myth, reality or need? A case study in the Brazilian Supreme Court (STF)	11
Citizen preferences and government chatbot social characteristics: Evidence from a discrete choice experiment	11
Responsive E-government in China: A way of gaining public support	11
Digitalization as a policy response to social acceleration: Comparing democratic problem solving in Denmark and the Netherlands	11
Governance networks that strengthen older adults' digital inclusion: The challenges of metagovernance	11
Machine learning for predicting elections in Latin America based on social media engagement and polls	11
Government to business e-services – A systematic literature review	11
Strategies to advance the dream of integrated digital public service delivery in inter-organizational collaboration networks	11
Political ideology and information technology in government online communication	11
Cognitive biases in the digital age – How resolving the status quo bias enables public-sector employees to overcome restraint	11
Digital government and the circular economy transition: An analytical framework and a research agenda	10
Trends and challenges of e-government chatbots: Advances in exploring open government data and citizen participation content	10
Determinants of cyber-incidents among small and medium US cities	10
Designing boundary resources in digital government platforms for collaborative service innovation	10
Do citizens trust trustworthy artificial intelligence? Experimental evidence on the limits of ethical AI measures in government	10
Challenge stressors from using social media for work and change-oriented organizational citizenship behavior: Effects of public service motivation and job involvement	10
Can e-government reduce local governments' financial deficits?——Analysis based on county-level data from China	9
Factors in the adoption of open government initiatives in Spanish local governments	9
Does political extremity harm the ability to identify online information validity? Testing the impact of polarisation through online experiments	9
Spreading the word? European Union agencies and social media attention	9
Employees' intentions toward complying with information security controls in Saudi Arabia's public organisations	9
The strategic use of AI in the public sector: A public values analysis of national AI strategies	9
Determinants of open government data usage: Integrating trust theory and social cognitive theory	9
The role of emotions for citizen engagement via social media – A study of police departments using twitter	9
Local public services and the ethical deployment of artificial intelligence	9
Open government data portals: Predictors of site engagement among early users of Health Data NY	9
Government transparency: Monitoring public policy accumulation and administrative overload	9