OOIR: Observatory of International Research

Papers

(The median citation count of Government Information Quarterly is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)

Article	Citations
Digital government transformation as an organizational response to the COVID-19 pandemic	300
An ecosystem perspective on developing data collaboratives for addressing societal issues: The role of conveners	171
The construction of self-sovereign identity: Extending the interpretive flexibility of technology towards institutions	157
Machine learning for predicting elections in Latin America based on social media engagement and polls	127
The dynamics of AI capability and its influence on public value creation of AI within public administration	121
Artificial intelligence in public services: When and why citizens accept its usage	119
Artificial Intelligence for data-driven decision-making and governance in public affairs	118
The role of municipal digital services in advancing rural resilience	115
Organizational maturity for co-creation: Towards a multi-attribute decision support model for public organizations	106
Joining the open government partnership initiative: An empirical analysis of diffusion effects	98
To fee or not to fee: Requester attitudes toward freedom of information charges	96
Sustainability challenges of artificial intelligence and Citizens' regulatory preferences	87
Editorial Board	84
Experimenting with collaboration in the Smart City: Legal and governance structures of Urban Living Labs	82
Conceptualizing citizen-to-citizen (C2C) interactions within the E-government domain	72
Efficiency gains in public service delivery through information technology in municipalities	71
Institutional trustworthiness on public attitudes toward facial recognition technology: Evidence from U.S. policing	68
Transplanting good practices in Smart City development: A step-wise approach	64
Transparency and accountability in digital public services: Learning from the Brazilian cases	63
Implementing challenges of artificial intelligence: Evidence from public manufacturing sector of an emerging economy	63
Not all undecided voters are alike: Evidence from an Israeli election	60
One tool to rule? – A field experimental longitudinal study on the costs and benefits of mobile device usage in public agencies	58
Editorial Board	57
What determinants influence citizens' engagement with mobile government social media during emergencies? A net valence model	54
Do citizens trust trustworthy artificial intelligence? Experimental evidence on the limits of ethical AI measures in government	50

Analyzing digital government partnerships: An institutional logics perspective	50
Who gets access to fast broadband? Evidence from Los Angeles County	49
Local compliance with national transparency legislation	49
Ethics of robotized public services: The role of robot design and its actions	47
Responsive E-government in China: A way of gaining public support	45
Virtual healthcare in the new normal: Indian healthcare consumers adoption of electronic government telemedicine service	44
Is a more transparent, connected, and engaged city a smarter investment? A study of the relationship between 311 systems and credit ratings in American cities	44
Explainable AI for government: Does the type of explanation matter to the accuracy, fairness, and trustworthiness of an algorithmic decision as perceived by those who are affected?	43
Framework for interoperable service architecture development	42
Managing the manosphere: The limits of responsibility for government social media adoption	42
A more secure framework for open government data sharing based on federated learning	41
Can AI communication tools increase legislative responsiveness and trust in democratic institutions?	40
Automation bias in public administration – an interdisciplinary perspective from law and psychology	39
Evaluating incident reporting in cybersecurity. From threat detection to policy learning	38
Organizing public sector AI adoption: Navigating between separation and integration	38
Different approaches to analyzing e-government adoption during the Covid-19 pandemic	37
The accidental caseworker – How digital self-service influences citizens' administrative burden	37
Automated decision-making and good administration: Views from inside the government machinery	36
The role played by government communication on the level of public fear in social media: An investigation into the Covid-19 crisis in Italy	36
Is big data used by cities? Understanding the nature and antecedents of big data use by municipalities	35
Citizens' trust in government as a function of good governance and government agency's provision of quality information on social media during COVID-19	35
Capricious opinions: A study of polarization of social media groups	34
Strategically constructed narratives on artificial intelligence: What stories are told in governmental artificial intelligence policies?	33
Open government data initiatives as agents of digital transformation in the public sector: Exploring the extent of use among early adopters	32
Push them forward: Challenges in intergovernmental organizations' influence on rural broadband infrastructure expansion	32
Exploiting GPT for synthetic data generation: An empirical study	31
Determinants of cyber-incidents among small and medium US cities	31
Public value positions and design preferences toward AI-based chatbots in e-government. Evidence from a conjoint experiment with citizens and municipal front desk officers	30
Strategies to advance the dream of integrated digital public service delivery in inter-organizational collaboration networks	30
Towards a multicentric quality framework for legal information portals: An application to the DACH region	29
Artificial intelligence-based public healthcare systems: G2G knowledge-based exchange to enhance the decision-making process	29
Overcompliance and reluctance to make decisions: Exploring warning systems in support of public managers	29
Editorial Board	29
An attention-based view of AI assimilation in public sector organizations: The case of Saudi Arabia	28
We shall endure: Exploring the impact of government information quality and partisanship on citizens' well-being during the COVID-19 pandemic	28
Understanding the antecedents of privacy fatigue in facial recognition-based m-Gov services: An empirical study from China	28
Citizen-centricity in digital government: A theoretical and empirical typology	28
Measuring the effect of political alignment, platforms, and fake news consumption on voter concern for election processes	27
Creating a workforce of fatigued cynics? A randomized controlled trial of implementing an algorithmic decision-making support tool	27
Big data analytics, resource orchestration, and digital sustainability: A case study of smart city development	27
Digital transparency and citizen participation: Evidence from the online crowdsourcing platform of the City of Sacramento	27
Does trust in government moderate the perception towards deepfakes? Comparative perspectives from Asia on the risks of AI and misinformation for democracy	27
Persuasion, information technology, and the environmental citizen: An empirical study of the persuasion effectiveness of city applications	26
Locating information systems in the freedom of information process	26
Does information technology–organizational resource interaction affect E-government performance? Moderating roles of environmental uncertainty	26
Regulating artificial intelligence: Proposal for a global solution	25
Unpacking the digitalisation of public services: Configuring work during automation in local government	25
How to promote AI in the US federal government: Insights from policy process frameworks	25
Digital government transformation in turbulent times: Responses, challenges, and future direction	24
Understanding the key factors and configurational paths of the open government data performance: Based on fuzzy-set qualitative comparative analysis	24

The impact of legacy systems on digital transformation in European public administration: Lesson learned from a multi case analysis	24
Discerning the effect of privacy information transparency on privacy fatigue in e-government	23
Continual usage intention of platform-based governance services: A study from an emerging economy	23
Public value creation through the use of open government data in Australian public sector: A quantitative study from employees' perspective	23
Assessing and improving the National Interoperability Frameworks of European Union Member States: The case of Greece	23
A data quality approach to the identification of discrimination risk in automated decision making systems	23
The strategic use of AI in the public sector: A public values analysis of national AI strategies	23
Editorial Board	22
A taxonomy for proactive public services	22
The effect of electronic program applications amidst the politics of administrative burden	22
Factors in the adoption of open government initiatives in Spanish local governments	22
Predicting mobile government service continuance: A two-stage structural equation modeling-artificial neural network approach	21
Faced with digital bureaucrats: A scenario-based survey analysis of how clients perceive automation in street-level decision-making	21
The perils and pitfalls of explainable AI: Strategies for explaining algorithmic decision-making	21
Exploring open government data ecosystems across data, information, and business	21
Barriers to artificial intelligence adoption in smart cities: A systematic literature review and research agenda	20
Local public services and the ethical deployment of artificial intelligence	20
Editorial Board	20
Antecedents of the intention to adopt crowdsourcing for innovation in government: Findings from Belgium and the Netherlands	19
A holistic model for assessing organizational interoperability in public administration	19
Best practices in e-government communication: Lessons from the local Governments' use of official facebook pages	19
The haves and the have nots: Civic technologies and the pathways to government responsiveness	18
Stop trying to predict elections only with twitter – There are other data sources and technical issues to be improved	18
Does the internet help governments contain the COVID-19 pandemic? Multi-country evidence from online human behaviour	18
Measuring the performances of politicians on social media and the correlation with major Latin American election results	18
Under big brother's watchful eye: Cross-country attitudes toward facial recognition technology	18
How information capacity shapes policy implementation: A comparison of administrative burdens in COVID-19 vaccination programs in the United States, Mexico, and the Netherlands	17
Moving beyond privacy and airspace safety: Guidelines for just drones in policing	17
How emerging technologies can solve critical issues in organizational operations: An analysis of blockchain-driven projects in the public sector	17
A big data state of mind: Epistemological challenges to accountability and transparency in data-driven regulation	17
Understanding issues with stakeholders participation processes : A conceptual model of SPPs' dimensions of issues	16
A multi-perspective knowledge-driven approach for analysis of the demand side of the Open Government Data portal	16
AI: Friend or foe of fairness perceptions of the tax administration? A survey experiment on citizens' procedural fairness perceptions	16
Factors for collaboration amongst smart city stakeholders: A local government perspective	16
The role of digital technologies in global climate negotiations	15
Open government data and self-efficacy: The empirical evidence of micro foundation via survey experiments	15
An ounce of prevention is worth a pound of cure – Building capacities for the use of big data algorithm systems (BDAS) in early crisis detection	15
Government transparency: Monitoring public policy accumulation and administrative overload	14
A validation of the modified democratic e-governance website evaluation model	14
Blockchain governance in the public sector: A conceptual framework for public management	14
Does political extremity harm the ability to identify online information validity? Testing the impact of polarisation through online experiments	14
Transforming towards inclusion-by-design: Information system design principles shaping data-driven financial inclusiveness	14
Beyond contact-tracing: The public value of eHealth application in a pandemic	14
Coping with digital transformation in frontline public services: A study of user adaptation in policing	14
A user-centred analysis of decision support requirements in legal informatics	14
Building open government data platform ecosystems: A dynamic development approach that engages users from the start	14
Digital transformation decoupling: The impact of willful ignorance on public sector digital transformation	13
Examining public managers' competencies of artificial intelligence implementation in local government: A quantitative study	13
Cognitive biases in the digital age – How resolving the status quo bias enables public-sector employees to overcome restraint	13
Orchestrating artificial intelligence for urban sustainability	13
Citizen reactions to municipalities’ Instagram communication	13
Popular information: An analysis of FOI use and behavior	13
AI-based self-service technology in public service delivery: User experience and influencing factors	13
Does being informed about government transparency boost trust? Exploring an overlooked mechanism	13
Technological frames, CIOs, and Artificial Intelligence in public administration: A socio-cognitive exploratory study in Spanish local governments	13
Editorial Board	12
Can e-government reduce local governments' financial deficits?——Analysis based on county-level data from China	12
Stakeholder influence on technical debt management in the public sector: An embedded case study	12
The governance of artificial intelligence in Canada: Findings and opportunities from a review of 84 AI governance initiatives	12
Editorial Board	12
Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda	12
Creating Open Government Data ecosystems: Network relations among governments, user communities, NGOs and the media	12
Public service operational efficiency and blockchain – A case study of Companies House, UK	11
Adaptive social media communication for web-based accountability	11
A privacy risk identification framework of open government data: A mixed-method study in China	11
Understanding value of digital service delivery by governments in Mexico	11
How the exercise of the right to information (RTI) affects trust in political institutions	11
From E-budgeting to smart budgeting: Exploring the potential of artificial intelligence in government decision-making for resource allocation	11
Governance of artificial intelligence: A risk and guideline-based integrative framework	11
Voting intentions on social media and political opinion polls	11
Identifying the crucial factors of e-government success from the perspective of Australian citizens living with disability using a public value approach	11
Paradoxical digital inclusion: The mixed blessing of street-level intermediaries in reducing administrative burden	10
Nothing but symbolic: Chinese new authoritarianism, smart government, and the challenge of multi-level governance	10
Regulating generative AI: The limits of technology-neutral regulatory frameworks. Insights from Italy's intervention on ChatGPT	10
Examining the antecedents and outcomes of smart government usage: An integrated model	10
Government-led and Internet-empowered citizen participation in China's policymaking: A case study of the Shanghai 2035 Master Plan	10
The effect of crowdsourcing on organizational learning: Evidence from local governments	10
Social media use for work during non-work hours and work engagement: Effects of work-family conflict and public service motivation	10
Understanding citizens' perception of government fiscal information through a survey experiment	10
Diplomacy under fire: Engagement with governmental versus non-governmental messages on social media during armed conflicts	10