Journal of Theoretical and Applied Electronic Commerce Research

Article	Citations
Impact of the COVID-19 Pandemic on Online Consumer Purchasing Behavior	129
Factors Determining the Behavioral Intention of Using Food Delivery Apps during COVID-19 Pandemics	122
Customer Experience in Fintech	99
What Makes an Online Review More Helpful: An Interpretation Framework Using XGBoost and SHAP Values	79
Changes in Consumption Patterns and Tourist Promotion after the COVID-19 Pandemic	68
Understanding FinTech Platform Adoption: Impacts of Perceived Value and Perceived Risk	67
Consumer Marketing Strategy and E-Commerce in the Last Decade: A Literature Review	65
Young Generation’s Mobile Payment Adoption Behavior: Analysis Based on an Extended UTAUT Model	61
The Impact of COVID-19 Pandemic on Student’s E-Learning Experience in Jordan	58
Blockchain Technology Adoption in Supply Chain Finance	53
The Impact of Chatbots on Customer Loyalty: A Systematic Literature Review	53
Methodical Aspects of MCDM Based E-Commerce Recommender System	52
The Effect of Digital Orientation and Digital Capability on Digital Transformation of SMEs during the COVID-19 Pandemic	51
The Relationship of CSR Communication on Social Media with Consumer Purchase Intention and Brand Admiration	51
What Makes GO-JEK Go in Indonesia? The Influences of Social Media Marketing Activities on Purchase Intention	49
The Relationship between CSR Communication on Social Media, Purchase Intention, and E-WOM in the Banking Sector of an Emerging Economy	48
Determinants of the Intention to Adopt Mobile Augmented Reality Apps in Shopping Malls among University Students	47
UTAUT in Metaverse: An “Ifland” Case	46
SMEs Must Go Online—E-Commerce as an Escape Hatch for Resilience and Survivability	38
Unravelling Consumer Responses to Omni-Channel Approach	37
The Effects of Cryptocurrency Trading Websites on Airlines’ Advertisement Campaigns	37
A Study on the Factors Influencing Users’ Online Knowledge Paying-Behavior Based on the UTAUT Model	37
The Influence of Opinion Leaders’ eWOM on Online Consumer Decisions: A Study on Social Influence	36
Trends and Future Research in Electronic Marketing: A Bibliometric Analysis of Twenty Years	36
Research Jungle on Online Consumer Behaviour in the Context of Web 2.0: Traceability, Frontiers and Perspectives in the Post-Pandemic Era	36

Impact of E-Commerce Adoption on Farmers’ Participation in the Digital Financial Market: Evidence from Rural China	35
Creating Electronic Word of Mouth Credibility through Social Networking Sites and Determining Its Impact on Brand Image and Online Purchase Intentions in India	34
B2C E-Commerce Customer Churn Prediction Based on K-Means and SVM	31
Digitalization and Labor Market—A Perspective within the Framework of Pandemic Crisis	31
Evolutionary Game Analysis of Blockchain Technology Preventing Supply Chain Financial Risks	31
Determinants of the Intention to Use Cross-Border Mobile Payments in Korea among Chinese Tourists: An Integrated Perspective of UTAUT2 with TTF and ITM	30
Influence of Perceived Risk Dimensions on e-Shopping Behavioural Intention among Women—A Family Life Cycle Stage Perspective	29
Evolution of the Online Grocery Shopping Experience during the COVID-19 Pandemic: Empiric Study from Portugal	28
Online Grocery Shopping in Germany: Assessing the Impact of COVID-19	27
A Cluster Analysis Concerning the Behavior of Enterprises with E-Commerce Activity in the Context of the COVID-19 Pandemic	27
Social Media Activities and Its Influence on Customer-Brand Relationship: An Empirical Study of Apparel Retailers’ Activity in India	26
Roles and Capabilities of Enterprise Architecture in Big Data Analytics Technology Adoption and Implementation	26
Or-Based Intelligent Decision Support System for E-Commerce	26
Understanding Consumers’ Purchase Intentions in Social Commerce through Social Capital: Evidence from SEM and fsQCA	25
A Comparison and Interpretation of Machine Learning Algorithm for the Prediction of Online Purchase Conversion	25
Digital Economy and the Upgrading of the Global Value Chain of China’s Service Industry	25
The Effects of Content Likeability, Content Credibility, and Social Media Engagement on Users’ Acceptance of Product Placement in Mobile Social Networks	25
Mobile Payment: The Next Frontier of Payment Systems? - an Empirical Study Based on Push-Pull-Mooring Framework	24
Understanding Purchase Intention in O2O E-Commerce: The Effects of Trust Transfer and Online Contents	24
How to Engage Consumers through Effective Social Media Use—Guidelines for Consumer Goods Companies from an Emerging Market	23
How Social Ties Influence Customers’ Involvement and Online Purchase Intentions	23
Influence of Platform Characteristics on Purchase Intention in Social Commerce: Mechanism of Psychological Contracts	23
eWOM in C2C Platforms: Combining IAM and Customer Satisfaction to Examine the Impact on Purchase Intention	23
Indicators of Website Features in the User Experience of E-Tourism Search and Metasearch Engines	22
Cross-Border E-Commerce Development and Challenges in China: A Systematic Literature Review	22
Financial Innovation in Digital Payment with WeChat towards Electronic Business Success	22
Omni-Channel Customer Experience (In)Consistency and Service Success: A Study Based on Polynomial Regression Analysis	22
Defining the Phygital Marketing Advantage	21
Measuring Customer Engagement in Social Media Marketing: A Higher-Order Model	21
AI Recommendation Service Acceptance: Assessing the Effects of Perceived Empathy and Need for Cognition	20
Virtual Reality Experience of Mega Sports Events: A Technology Acceptance Study	20
Internet of Things (IoT) Technology Research in Business and Management Literature: Results from a Co-Citation Analysis	20
Customer Churn in Retail E-Commerce Business: Spatial and Machine Learning Approach	20
A New Strategic Marketing Management Model for the Specificities of E-Commerce in the Supply Chain	20
Engagement of Ethnic-Minority Consumers with Electronic Word of Mouth (eWOM) on Social Media: The Pivotal Role of Intercultural Factors	19
Implementation of Website Marketing Strategies in Sports Tourism: Analysis of the Online Presence and E-Commerce of Golf Courses	19
Do or Die? The Effects of COVID-19 on Channel Integration and Digital Transformation of Large Clothing and Apparel Retailers in Spain	19
Online Reviews and Product Sales: The Role of Review Visibility	19
The Protective Effect of Digital Financial Inclusion on Agricultural Supply Chain during the COVID-19 Pandemic: Evidence from China	19
A Two-Stage SEM–Artificial Neural Network Analysis of Mobile Commerce and Its Drivers	18
How Do Consumer Fairness Concerns Affect an E-Commerce Platform’s Choice of Selling Scheme?	18
Determinants of Consumers’ Willingness to Participate in Fast Fashion Brands’ Used Clothes Recycling Plans in an Omnichannel Retail Environment	18
What Makes Consumers Purchase Mobile Apps: Evidence from Jordan	17
Research on the Impact of Online Promotions on Consumers’ Impulsive Online Shopping Intentions	16
Use of Mobile Grocery Shopping Application: Motivation and Decision-Making Process among South Korean Consumers	16
Internet Celebrities’ Impact on Luxury Fashion Impulse Buying	16
Resilience Innovations and the Use of Food Order & Delivery Platforms by the Romanian Restaurants during the COVID-19 Pandemic	16
Understanding the Adoption of Incentivized Word-of-Mouth in the Online Environment	16
The Common Values of Social Media Marketing and Luxury Brands. The Millennials and Generation Z Perspective	16
Business Data Sharing through Data Marketplaces: A Systematic Literature Review	15

Editorial: Electronic Commerce in the Time of Covid-19 - Perspectives and Challenges	15
Online User Review Analysis for Product Evaluation and Improvement	15
Responding to Negative Electronic Word of Mouth to Improve Purchase Intention	15
The Addition of Images to eWOM in the Travel Industry: An Examination of Hotels, Cruise Ships and Fast Food Reviews	15
How Does Value Co-Creation Behavior Affect Destination Loyalty? A Role Switching Perspective	15
Generation Z’ Young Adults and M-Commerce Use in Romania	15
Investigating the Impact of Situational Influences and Social Support on Social Commerce during the COVID-19 Pandemic	14
Machine Learning to Develop Credit Card Customer Churn Prediction	14
Do We Need Trust Transfer Mechanisms? An M-Commerce Adoption Perspective	14
Enhancing Consumer Experience through Development of Implicit Attitudes Using Food Delivery Applications	14
Blockchain Technology as an Ecosystem: Trends and Perspectives in Accounting and Management	14
Applying Transaction Cost Theory and Push-Pull-Mooring Model to Investigate Mobile Payment Switching Behaviors with Well-Established Traditional Financial Infrastructure	14
Impact of Value Cocreation on Customer Satisfaction and Loyalty of Online Car-Hailing Services	14
Transitioning from Multichannel to Omnichannel Customer Experience in Service-Based Companies: Challenges and Coping Strategies	14
Business Model Innovation Based on New Technologies and Its Influence on a Company’s Competitive Advantage	13
A Reference Architecture for Blockchain-Based Crowdsourcing Platforms	13
The Nexus between Formal Credit and E-Commerce Utilization of Entrepreneurial Farmers in Rural China: A Mediation Analysis	13
Mining Open Government Data for Business Intelligence Using Data Visualization: A Two-Industry Case Study	13
Down with the #Dogefather: Evidence of a Cryptocurrency Responding in Real Time to a Crypto-Tastemaker	12
Discovering Themes and Trends in Digital Transformation and Innovation Research	12
How Does Online Brand Community Climate Influence Community Identification? The Mediation of Social Capital	12
The Influence of Situational Constraints on Consumers’ Evaluation and Use of Online Reviews: A Heuristic-Systematic Model Perspective	12
Improving E-Commerce Distribution through Last-Mile Logistics with Multiple Possibilities of Deliveries Based on Time and Location	12
A Review of Blockchain Technology Adoption in the Tourism Industry from a Sustainability Perspective	12
Influence of Regulatory Fit Theory on Persuasion from Google Ads: An Eye Tracking Study	12
From E-Quality and Brand Perceptions to Repurchase: A Model to Explain Purchase Behaviour in a Web-Store	12
The Use of Digital Social Networks and Engagement in Chilean Wine Industry	12
Fundamental Power of Social Media Interactions for Building a Brand and Customer Relations	12
Impact of Online Consumer Reviews on Amazon Books Sales: Empirical Evidence from India	12
What Deters Online Grocery Shopping? Investigating the Effect of Arithmetic Complexity and Product Type on User Satisfaction	12
Price Discount and Price Dispersion in Online Market: Do More Firms Still Lead to More Competition?	11
Order Picking and E-Commerce: Introducing Non-Parametric Efficiency Measurement for Sustainable Retail Logistics	11
Preventing Return Fraud in Reverse Logistics—A Case Study of ESPRES Solution by Ethereum	11
Exploring the Moderating Role of Readers’ Perspective in Evaluations of Online Consumer Reviews	11
Pricing and Profit Management Models for SaaS Providers and IaaS Providers	11
Peer-to-Peer Tourism: Tourists’ Profile Estimation through Artificial Neural Networks	11
Examination of the Motivations for Equity-based Crowdfunding in an Emerging Market	11
An Intelligent Method for Lead User Identification in Customer Collaborative Product Innovation	11
Influence of Personality Traits on Choice of Retail Purchasing Channel: Literature Review and Research Agenda	11
Multichannel Digital Marketing Optimizations through Big Data Analytics in the Tourism and Hospitality Industry	10
I Wish I Could Be Like Her/Him! How Self-Congruence Stimulates a Desire to Mimic	10
Psychological Traits and Intention to Use E-Commerce among Rural Micro-Entrepreneurs in Malaysia	10
Business E-NeGotiAtion: A Method Using a Genetic Algorithm for Online Dispute Resolution in B2B Relationships	10
Influence of Online Reviews on Student Satisfaction Seen through a Service Quality Model	10
Antecedents of Online Impulse Buying: An Analysis of Gender and Centennials’ and Millennials’ Perspectives	10
Organizational Structure and Artificial Intelligence. Modeling the Intraorganizational Response to the AI Contingency	10
Integrated Production and Transportation Scheduling in E-Commerce Supply Chain with Carbon Emission Constraints	10
Strategic Business Mode Choices for E-Commerce Platforms under Brand Competition	10
Explore the Feeling of Presence and Purchase Intention in Livestream Shopping: A Flow-Based Model	10
Customer Response Model in Direct Marketing: Solving the Problem of Unbalanced Dataset with a Balanced Support Vector Machine	9
Designing for Trust on E-Commerce Websites Using Two of the Big Five Personality Traits	9
E-Commerce in Agri-Food Sector: A Systematic Literature Review Based on Service-Dominant Logic	9
Open Innovation Competence for a Future-Proof Workforce: A Comparative Study from Four European Universities	9
Consumers’ Adoption and Use of E-Currencies in Virtual Markets in the Context of an Online Game	9
The Impact of Organizational Context on the Levels of Cross-Border E-Commerce Adoption in Chinese SMEs: The Moderating Role of Environmental Context	9
Social Recommendations for Facebook Brand Pages	9
The Digital Platform, Enterprise Digital Transformation, and Enterprise Performance of Cross-Border E-Commerce—From the Perspective of Digital Transformation and Data Elements	9
International Dynamic Marketing Capabilities of Emerging-Market Small Business on E-Commerce	9
A Conjoint Approach to Understanding Online Buyers’ Decisions towards Online Marketplaces	9
Identifying Startups Business Opportunities from UGC on Twitter Chatting: An Exploratory Analysis	9
Blockchain-Based Address Alias System	9
Clusters of Skeptical Consumers Based on Technology and AI Acceptance, Perception of Social Media Information and Celebrity Trend Setter	9
How Generation X and Millennials Perceive Influencers’ Recommendations: Perceived Trustworthiness, Product Involvement, and Perceived Risk	9
Exploring the Impact of Electronic Commerce on Employment Rate: Panel Data Evidence from European Union Countries	9
The Impacts of Self-Construal and Perceived Risk on Technology Readiness	8
The Brand-Generated Content Interaction of Instagram Stories and Publications: A Comparison between Retailers and Manufacturers	8
Predicting Final User Satisfaction Using Momentary UX Data and Machine Learning Techniques	8
Editorial: Segmenting the Future of E-Commerce, One Step at a Time	8
Young Generation’s Mobile Payment Adoption Behavior: Analysis Based on an Extended UTAUT Model	8
The Effects of Omni-Channel Retailing on Promotional Strategy	8
Decisions and Coordination of Green Supply Chain Considering Big Data Targeted Advertising	8
Perceived Risk as a Determinant of Propensity to Adopt Account Information Services under the EU Payment Services Directive 2	8
Influence Factors of Small and Medium-Sized Enterprises and Micro-Enterprises in the Cross-Border E-Commerce Platforms	8
Sentiment Analysis of Review Data Using Blockchain and LSTM to Improve Regulation for a Sustainable Market	8
Decision-Making Strategy for Digital Transformation: A Two-Year Analytical Study and Follow-Up Concerning Innovative Improvements in University e-Services	7
Social Networks and E-Loyalty: A New Means of Sports Training during COVID-19 Quarantines	7
Benefits First: Consumer Trust Repair in Mobile Commerce	7
Mechanism Linking AR-Based Presentation Mode and Consumers’ Responses: A Moderated Serial Mediation Model	7
A Workload-Balancing Order Dispatch Scheme for O2O Food Delivery with Order Splitting Choice	7
Sustainable Circular Business Model for Transparency and Uncertainty Reduction in Supply Chain Management	7

Exploring Cloud-Based Bookstore Continuance from a Deconstructed Task–Technology Fit Perspective	7
Study of the Operation Process of the E-Commerce Oriented Ecosystem of 5Ge Base Station, Which Supports the Functioning of Independent Virtual Network Segments	7
Empty the Shopping Cart? The Effect of Shopping Cart Item Sorting on Online Shopping Cart Abandonment Behavior	7
Blockchain-Driven Optimal Strategies for Supply Chain Finance Based on a Tripartite Game Model	7
Chatbot-Based Services: A Study on Customers’ Reuse Intention	7
Following the Flow: Exploring the Impact of Mobile Technology Environment on User’s Virtual Experience and Behavioral Response	7
Portuguese and Spanish DMOs’ Accessibility Apps and Websites	7
Price Discrimination in the Online Airline Market: An Empirical Study	7
The Impact of International Electronic Commerce on Export Trade: Evidence from China	7
Pricing of Complementary Products in Online Purchasing under Return Policy	7
T-Smart: Trust Model for Blockchain Based Smart Marketplace	7
A Ubiquitous Clinic Recommendation System Using the Modified Mixed-Binary Nonlinear Programming-Feedforward Neural Network Approach	7
How to Improve Customer Engagement in Social Networks: A Study of Spanish Brands in the Automotive Industry	7
Measuring Online Sensory Consumer Experience: Introducing the Online Sensory Marketing Index (OSMI) as a Structural Modeling Approach	7
How Should E-Commerce Platforms Subsidize Retailers with Logistics Constraints during an Epidemic Scenario? Considering Power Structure and Altruistic Preference	7
Chatbots and Voice Assistants: Digital Transformers of the Company–Customer Interface—A Systematic Review of the Business Research Literature	7
Competitive Price-Quality Strategy of Platforms under User Privacy Concerns	7
Information Acquisition and Its Incentives in an E-Commerce Supply Chain under the Offline Showroom Model	7
Does Traditional Guanxi Still Matter in Social Commerce: An Empirical Study in Taiwan	7
Did New Retail Enhance Enterprise Competition during the COVID-19 Pandemic? An Empirical Analysis of Operating Efficiency	7
Proximity, Familiarity or Congruency? What Influences Memory of Brand Placement in Videogames	6
SenseTrust: A Sentiment Based Trust Model in Social Network	6
The Impact of Offline Service Effort Strategy on Sales Mode Selection in an E-Commerce Supply Chain with Showrooming Effect	6
Effective Strategies for Contents Recommendation Based on Psychological Ownership of over the Top Services in Cyberspace	6
A Hyper-Personalized Product Recommendation System Focused on Customer Segmentation: An Application in the Fashion Retail Industry	6
Show Me What You Do and I Will Tell You Who You Are: A Cluster Typology of Supply Chain Risk Management in SMEs	6
Towards an Adaptive Strategic IT Governance Model for SMEs	6
Multi-Party Evolutionary Game Analysis of Accounts Receivable Financing under the Application of Central Bank Digital Currency	6
Why Advertise on Short Video Platforms? Optimizing Online Advertising Using Advertisement Quality	6
Do You See It Clearly? The Effect of Packaging and Label Format on Google Ads	6
Towards Virtual 3D Asset Price Prediction Based on Machine Learning	6
Study of Price Determinants of Sharing Economy-Based Accommodation Services: Evidence from Airbnb.com	6
Supplier Encroachment in the Supply Chain in the E-Commerce Age: A Systematic Literature Review	6
Critical Factors in Indonesia’s E-Commerce Collaboration	6
Role of Artificial Neural Networks Techniques in Development of Market Intelligence: A Study of Sentiment Analysis of eWOM of a Women’s Clothing Company	6
Can I Trust My Phone to Replace My Wallet? The Determinants of E-Wallet Adoption in North Cyprus	6
The Growth of Social Commerce: How It Is Affected by Users’ Privacy Concerns	6
User Intention of Anonymous Social Application “Soul” in China: Analysis based on an Extended Technology Acceptance Model	6
A Loyalty System Incorporated with Blockchain and Call Auction	6
The Nonlinear Impact of Task Rewards and Duration on Solvers’ Participation Behavior: A Study on Online Crowdsourcing Platform	6
More Haste, Less Speed: How Update Frequency of Mobile Apps Influences Consumer Interest	6
How Does a Pandemic Disrupt the Benefits of eCommerce? A Case Study of Small and Medium Enterprises in the US	5
The Role of Social Media in the Innovation and Performance of Kuwaiti Enterprises in the Food Sector	5
A Multi-Criteria Group Decision-Making Method for Risk Assessment of Live-Streaming E-Commerce Platform	5
A Novel Method for Discovering Process Based on the Network Analysis Approach in the Context of Social Commerce Systems	5
Improving the Effectiveness of Anti-Piracy Educational Deterrence Efforts: The Role of Message Frame, Issue Involvement, Risk Perception, and Message Evidence on Perceived Message Effectiveness	5
How Does Anxiety Affect the Relationship between the Customer and the Omnichannel Systems?	5
A Hybrid Metaheuristic for the Omnichannel Multiproduct Inventory Replenishment Problem	5
Distribution Contract Analysis on e-Platform by Considering Channel Role and Good Complementarity	5
Professionalization of Online Gaming? Theoretical and Empirical Analysis for a Monopoly-Holding Platform	5
Rethinking a Designers’ Rule of Thumb: Influence of Information Seeking and Consumption Goals on Mobile Commerce Interface Design	5
Engagement on Twitter, a Closer Look from the Consumer Electronics Industry	5
A Recommendation System in E-Commerce with Profit-Support Fuzzy Association Rule Mining (P-FARM)	5
The Impact of Guarantees on Peer-to-Peer Lending Platform: Evolutionary Game Analysis and Empirical Evidence from China	5
How Individual Investors React to Negative Events in the FinTech Era? Evidence from China’s Peer-to-Peer Lending Market	5
International Trade in the High-Tech Sector—Support or Obstacle to Start-Up Processes at the Macro Level in European Union Countries?	5
Risk Assessment of Express Delivery Service Failures in China: An Improved Failure Mode and Effects Analysis Approach	5
Investigating the Impact of Competition and Incentive Design on Performance of Crowdfunding Projects: A Case of Independent Movies	5
The Role of Influencers in Live Streaming E-Commerce: Influencer Trust, Attachment, and Consumer Purchase Intention	5
The Influence of Information Sharing through Social Network Sites on Customers’ Attitudes during the Epidemic Crisis of COVID-19	5
The Insights, “Comfort” Effect and Bottleneck Breakthrough of “E-Commerce Temperature” during the COVID-19 Pandemic	5
The Impact of Government Behavior on the Development of Cross-Border E-Commerce B2B Export Trading Enterprises Based on Evolutionary Game in the Context of “Dual-Cycle” Policy	5
The Future of E-Commerce: Overview and Prospects of Multichannel and Omnichannel Retail	5