Public Relations Review

Papers
(The TQCC of Public Relations Review is 11. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-02-01 to 2024-02-01.)
ArticleCitations
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication82
Polarized public opinion responding to corporate social advocacy: Social network analysis of boycotters and advocators71
Examining the effects of internal social media usage on employee engagement60
Nike, Colin Kaepernick, and the politicization of sports: Examining perceived organizational motives and public responses60
Toward a normative social media theory for public relations52
Status of internal communication research in public relations: An analysis of published articles in nine scholarly journals from 1970 to 201947
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation42
Does the medium matter? A meta-analysis on using social media vs. traditional media in crisis communication41
Developing a multi-level organization-public dialogic communication framework to assess social media-mediated disaster communication and engagement outcomes38
Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors38
Engaging for a social licence to operate (SLO)38
“Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change37
The effects of CSR communication in corporate crises: Examining the role of dispositional and situational CSR skepticism in context37
The impact of employee engagement, organisational support and employer branding on internal communication satisfaction36
Managing internal communication: How the choice of channels affects internal communication satisfaction36
The social-mediated crisis communication research: Revisiting dialogue between organizations and publics in crises of China35
Corporate social advocacy as engagement: Nike's social justice communication34
The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation33
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal32
The interplay between post-crisis response strategy and pre-crisis corporate associations in the context of CSR crises31
Information vetting as a key component in social-mediated crisis communication: An exploratory study to examine the initial conceptualization31
Internal communicators’ understanding of the definition and importance of employee advocacy29
Managing strategic influencer communication: A systematic overview on emerging planning, organization, and controlling routines28
The challenge of new gatekeepers for public relations. A comparative analysis of the role of social media influencers for European and Latin American professionals27
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 202026
The dialogic ladder: Toward a framework of dialogue26
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility26
Employees as information influencers of organization’s CSR practices: The impacts of employee words on public perceptions of CSR25
“We are people, not transactions”: Trust as a precursor to dialogue with LGBTQ publics24
The value of internal communication in enhancing employees’ health information disclosure intentions in the workplace24
Mapping corporate social responsibility research in communication: A network and bibliometric analysis24
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations24
Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice23
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities23
Emergency management communication: The paradox of the positive in public communication for preparedness23
Two-way communication, symmetry, negative spaces, and dialogue22
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak22
Moving forward the dialogic theory of public relations: Concepts, methods and applications of organization-public dialogue22
Examining consumer attitudes toward CSR and CSA messages22
The role of leadership in shared value creation from the public’s perspective: A multi-continental study21
De-motivating employees’ negative communication behaviors on anonymous social media: The role of public relations21
A systematic review on the application of dialogue in public relations to information communication technology-based platforms: Comparing English and Chinese contexts21
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training20
United Airlines crisis from the stakeholder perspective: Exploring customers’ ethical judgment, trust and distrust, and behavioral intentions20
Public relations practitioners’ management of fake news: Exploring key elements and acts of information authentication20
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises19
Social media ethics in the data economy: Issues of social responsibility for using Facebook for public relations19
Social capital, guanxi and political influence in Chinese government relations19
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing18
Politicization of corporations and their environment: Corporations’ social license to operate in a polarized and mediatized society18
Narrative persuasion, identification, attitudes, and trustworthiness in crisis communication18
Public relations, indigeneity and colonization: Indigenous resistance as dialogic anchor18
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo17
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis17
University Engagement for Enlightening CSR: Serving Hegemony or Seeking Constructive Change17
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture16
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China16
The right side of history, inc.: Social issues management, social license to operate, and the Obergefell v. Hodges decision16
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis16
The damage done by big data-driven public relations16
Tornado warning: Understanding the National Weather Service’s communication strategies16
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse16
Online firestorms in social media: Comparative research between China Weibo and USA Twitter15
Conflict ecology: Examining the strategies and rationales of lobbyists in the mining and energy industries in Australia15
The impact of startup CEO communication on employee relational and behavioral outcomes: Responsiveness, assertiveness, and authenticity15
How dialogic internal communication fosters employees’ safety behavior during the COVID-19 pandemic15
Visual communication and public relations: Visual frame building strategies in war and conflict stories15
Who becomes an online activist and why: Understanding the publics in politicized consumer activism15
Measuring success: Explications and measurement scales of instructing information and adjusting information15
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy15
Getting called out: Effects of feedback to social media corporate social responsibility statements14
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation14
Setting socially mediated engagement parameters: A topic modeling and text analytic approach to examining polarized discourses on Gillette’s campaign14
When crowdsourcing in CSR leads to dialogic communication: The effects of trust and distrust14
Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma14
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry14
An exploratory study on content and style as driving factors facilitating dialogic communication between corporations and publics on social media in China14
Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions14
Echo chambers and social mediators in public advocacy issue networks14
Appeals to ‘the public interest’: How public relations and lobbying create a social license to operate13
“I've never seen a client say: ‘Tell the influencer not to label this as sponsored’”: An exploration into influencer industry ethics13
Corporate dialogue in crises of China: Examining dialogic strategies and communicative outcomes in a child abuse scandal13
Convergence or divergence? A comparative analysis of CSR communication by leading firms in Asia, Europe, and North America13
Public diplomacy networks: China’s public diplomacy communication practices in twitter during Two Sessions13
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?13
The knowledge construction network of engagement research: Examining scholars’ star collaborators, embeddedness, and influence13
The social imperative in public relations: Utilities of social impact, social license and engagement13
Dealing with the COVID-19 crisis: Theoretical application of social media analytics in government crisis management13
The skills required for entry-level public relations: An analysis of skills required in 1,000 PR job ads13
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification13
A decade of social media in public relations research: A systematic review of published articles in 2010–202012
Fake news: How emotions, involvement, need for cognition and rebuttal evidence (story vs. informational) influence consumer reactions toward a targeted organization12
Does one size fit all? The applicability of situational crisis communication theory in the Japanese context12
Exploring customers’ situational and word-of-mouth motivations in corporate misconduct12
Operationalizing genuineness in CSR communication for public engagement on social media11
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners11
Exploratory Study of Public Relations Roles in Zimbabwe11
Mandating dialogue? International perspectives on differences between theory and practice11
Testing perceptions of organizational apologies after a data breach crisis11
Do instructing and adjusting information make a difference in crisis responsibility attribution? Merging fear appeal studies with the defensive attribution hypothesis11
Understanding INGO relationship management: A case study approach to multinational organization–public relationships11
Engaging publics in the mobile era: A study of Chinese charitable foundations’ use of WeChat11
Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks11
Explicating trust and its relation to dialogue at a time of divided societies11
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