Public Relations Review

(The TQCC of Public Relations Review is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 500 papers]. The publications cover those that have been published in the past four years, i.e., from 2019-09-01 to 2023-09-01.)
Relationship management through social media influencers: Effects of followers’ awareness of paid endorsement140
Bridging transformational leadership, transparent communication, and employee openness to change: The mediating role of trust94
Creating a positive emotional culture: Effect of internal communication and impact on employee supportive behaviors69
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication65
Polarized public opinion responding to corporate social advocacy: Social network analysis of boycotters and advocators64
Nike, Colin Kaepernick, and the politicization of sports: Examining perceived organizational motives and public responses52
Examining the effects of internal social media usage on employee engagement51
The role of empathy in crisis communication: Providing a deeper understanding of how organizational crises and crisis communication affect reputation44
Status of internal communication research in public relations: An analysis of published articles in nine scholarly journals from 1970 to 201944
Toward a normative social media theory for public relations42
Information channel preference in health crisis: Exploring the roles of perceived risk, preparedness, knowledge, and intent to follow directives41
Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes35
Online crisis communication in a post-truth Chinese society: Evidence from interdisciplinary literature34
Explicating communicative organization-stakeholder relationships in the digital age: A systematic review and research agenda33
Does the medium matter? A meta-analysis on using social media vs. traditional media in crisis communication33
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation33
Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors33
The social-mediated crisis communication research: Revisiting dialogue between organizations and publics in crises of China33
Embracing a network perspective in the network society: The dawn of a new paradigm in strategic public relations33
The effects of CSR communication in corporate crises: Examining the role of dispositional and situational CSR skepticism in context32
Managing internal communication: How the choice of channels affects internal communication satisfaction32
“Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change31
Developing a multi-level organization-public dialogic communication framework to assess social media-mediated disaster communication and engagement outcomes31
The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation30
The impact of employee engagement, organisational support and employer branding on internal communication satisfaction29
How publics’ active and passive communicative behaviors affect their tornado responses: An integration of STOPS and SMCC29
The interplay between post-crisis response strategy and pre-crisis corporate associations in the context of CSR crises28
Engaging for a social licence to operate (SLO)28
Information vetting as a key component in social-mediated crisis communication: An exploratory study to examine the initial conceptualization28
Corporate social advocacy as engagement: Nike's social justice communication28
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal27
Illuminating the invisible college: An analysis of foundational and prominent publications of engagement research in public relations27
Crisis perceptions, relationship, and communicative behaviors of employees: Internal public segmentation approach25
How social ties contribute to collective actions on social media: A social capital approach25
Effective strategies for responding to rumors about risks: The case of radiation-contaminated food in South Korea24
The challenge of new gatekeepers for public relations. A comparative analysis of the role of social media influencers for European and Latin American professionals24
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 202024
Employees as information influencers of organization’s CSR practices: The impacts of employee words on public perceptions of CSR24
An authenticity matrix for community engagement23
The dialogic ladder: Toward a framework of dialogue23
Managing strategic influencer communication: A systematic overview on emerging planning, organization, and controlling routines23
“We are people, not transactions”: Trust as a precursor to dialogue with LGBTQ publics23
The value of internal communication in enhancing employees’ health information disclosure intentions in the workplace22
Revisiting social-mediated crisis communication model: The Lancôme regenerative crisis after the Hong Kong Umbrella Movement22
Internal communicators’ understanding of the definition and importance of employee advocacy21
Mapping corporate social responsibility research in communication: A network and bibliometric analysis21
A systematic review on the application of dialogue in public relations to information communication technology-based platforms: Comparing English and Chinese contexts21
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations21
United Airlines crisis from the stakeholder perspective: Exploring customers’ ethical judgment, trust and distrust, and behavioral intentions20
Emergency management communication: The paradox of the positive in public communication for preparedness20
Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice20
Turkey’s Twitter public diplomacy: Towards a “new” cult of personality20
“Comments are disabled for this video”: A technological affordances approach to understanding source credibility assessment of CSR information on YouTube20
Public relations practitioners’ management of fake news: Exploring key elements and acts of information authentication19
Examining consumer attitudes toward CSR and CSA messages19
Moving forward the dialogic theory of public relations: Concepts, methods and applications of organization-public dialogue19
The role of leadership in shared value creation from the public’s perspective: A multi-continental study19
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities19
The quest for legitimacy and the communication of strategic cross-sectoral partnership on Facebook: A big data study19
Social capital, guanxi and political influence in Chinese government relations18
A global capability framework: Reframing public relations for a changing world18
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training18
Public relations, indigeneity and colonization: Indigenous resistance as dialogic anchor17
Relationship management as antecedents to public communication behaviors: Examining empowerment and public health among Asian Americans17
Two-way communication, symmetry, negative spaces, and dialogue16
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility16
Social media ethics in the data economy: Issues of social responsibility for using Facebook for public relations16
Crisis communication in the rhetorical arena16
University Engagement for Enlightening CSR: Serving Hegemony or Seeking Constructive Change16
De-motivating employees’ negative communication behaviors on anonymous social media: The role of public relations16
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo16
An Arab perspective on social media: How banks in Kuwait use instagram for public relations15
The influence of culture and infrastructure on CSR and country image: The case of Kuwait15
Politicization of corporations and their environment: Corporations’ social license to operate in a polarized and mediatized society15
Narrative persuasion, identification, attitudes, and trustworthiness in crisis communication15
Reviewing the ‘march to standards’ in public relations: a comparative analysis of four seminal measurement and evaluation initiatives15
The state of crisis communication research and education through the lens of crisis scholars: An international Delphi study15
The right side of history, inc.: Social issues management, social license to operate, and the Obergefell v. Hodges decision15
Setting socially mediated engagement parameters: A topic modeling and text analytic approach to examining polarized discourses on Gillette’s campaign14
Exploring negative peer communication of companies on social media and its impact on organization-public relationships14
Who becomes an online activist and why: Understanding the publics in politicized consumer activism14
Tornado warning: Understanding the National Weather Service’s communication strategies14
The damage done by big data-driven public relations14
The public relations paradox of erasure: Damnatio memoriae as public relations strategy and tactic14
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis14
Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma13
Over-emoting and perceptions of sincerity: Effects of nuanced displays of emotions and chosen words on credibility perceptions during a crisis13
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing13
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse13
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture13
Public relations channel “repertoires”: Exploring patterns of channel use in practice13
Corporate dialogue in crises of China: Examining dialogic strategies and communicative outcomes in a child abuse scandal13
An exploratory study on content and style as driving factors facilitating dialogic communication between corporations and publics on social media in China13
Mediated public diplomacy in the digital age: Exploring the Saudi and the U.S. governments’ agenda-building during Trump’s visit to the Middle East13
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises13
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak13
Getting called out: Effects of feedback to social media corporate social responsibility statements13
The social imperative in public relations: Utilities of social impact, social license and engagement12
Does one size fit all? The applicability of situational crisis communication theory in the Japanese context12
Exploring customers’ situational and word-of-mouth motivations in corporate misconduct12
Conflict ecology: Examining the strategies and rationales of lobbyists in the mining and energy industries in Australia12
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis12
Public relations intersections: Statues, monuments, and narrative continuity12
An evaluation u-turn: From narrow organisational objectives to broad accountability12
When crowdsourcing in CSR leads to dialogic communication: The effects of trust and distrust12
How dialogic internal communication fosters employees’ safety behavior during the COVID-19 pandemic12
Public diplomacy networks: China’s public diplomacy communication practices in twitter during Two Sessions12
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China12