OOIR: Observatory of International Research

Papers

(The TQCC of Public Relations Review is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 500 papers]. The publications cover those that have been published in the past four years, i.e., from 2019-09-01 to 2023-09-01.)

Article	Citations
Relationship management through social media influencers: Effects of followers’ awareness of paid endorsement	140
Bridging transformational leadership, transparent communication, and employee openness to change: The mediating role of trust	94
Creating a positive emotional culture: Effect of internal communication and impact on employee supportive behaviors	69
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication	65
Polarized public opinion responding to corporate social advocacy: Social network analysis of boycotters and advocators	64
Nike, Colin Kaepernick, and the politicization of sports: Examining perceived organizational motives and public responses	52
Examining the effects of internal social media usage on employee engagement	51
The role of empathy in crisis communication: Providing a deeper understanding of how organizational crises and crisis communication affect reputation	44
Status of internal communication research in public relations: An analysis of published articles in nine scholarly journals from 1970 to 2019	44
Toward a normative social media theory for public relations	42
Information channel preference in health crisis: Exploring the roles of perceived risk, preparedness, knowledge, and intent to follow directives	41
Exploring crisis communication in the internal context of an organization: Examining moderated and mediated effects of employee-organization relationships on crisis outcomes	35
Online crisis communication in a post-truth Chinese society: Evidence from interdisciplinary literature	34
Explicating communicative organization-stakeholder relationships in the digital age: A systematic review and research agenda	33
Does the medium matter? A meta-analysis on using social media vs. traditional media in crisis communication	33
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation	33
Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors	33
The social-mediated crisis communication research: Revisiting dialogue between organizations and publics in crises of China	33
Embracing a network perspective in the network society: The dawn of a new paradigm in strategic public relations	33
The effects of CSR communication in corporate crises: Examining the role of dispositional and situational CSR skepticism in context	32
Managing internal communication: How the choice of channels affects internal communication satisfaction	32
“Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change	31
Developing a multi-level organization-public dialogic communication framework to assess social media-mediated disaster communication and engagement outcomes	31
The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation	30
The impact of employee engagement, organisational support and employer branding on internal communication satisfaction	29

How publics’ active and passive communicative behaviors affect their tornado responses: An integration of STOPS and SMCC	29
The interplay between post-crisis response strategy and pre-crisis corporate associations in the context of CSR crises	28
Engaging for a social licence to operate (SLO)	28
Information vetting as a key component in social-mediated crisis communication: An exploratory study to examine the initial conceptualization	28
Corporate social advocacy as engagement: Nike's social justice communication	28
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal	27
Illuminating the invisible college: An analysis of foundational and prominent publications of engagement research in public relations	27
Crisis perceptions, relationship, and communicative behaviors of employees: Internal public segmentation approach	25
How social ties contribute to collective actions on social media: A social capital approach	25
Effective strategies for responding to rumors about risks: The case of radiation-contaminated food in South Korea	24
The challenge of new gatekeepers for public relations. A comparative analysis of the role of social media influencers for European and Latin American professionals	24
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 2020	24
Employees as information influencers of organization’s CSR practices: The impacts of employee words on public perceptions of CSR	24
An authenticity matrix for community engagement	23
The dialogic ladder: Toward a framework of dialogue	23
Managing strategic influencer communication: A systematic overview on emerging planning, organization, and controlling routines	23
“We are people, not transactions”: Trust as a precursor to dialogue with LGBTQ publics	23
The value of internal communication in enhancing employees’ health information disclosure intentions in the workplace	22
Revisiting social-mediated crisis communication model: The Lancôme regenerative crisis after the Hong Kong Umbrella Movement	22
Internal communicators’ understanding of the definition and importance of employee advocacy	21
Mapping corporate social responsibility research in communication: A network and bibliometric analysis	21
A systematic review on the application of dialogue in public relations to information communication technology-based platforms: Comparing English and Chinese contexts	21
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations	21
United Airlines crisis from the stakeholder perspective: Exploring customers’ ethical judgment, trust and distrust, and behavioral intentions	20
Emergency management communication: The paradox of the positive in public communication for preparedness	20
Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice	20
Turkey’s Twitter public diplomacy: Towards a “new” cult of personality	20
“Comments are disabled for this video”: A technological affordances approach to understanding source credibility assessment of CSR information on YouTube	20
Public relations practitioners’ management of fake news: Exploring key elements and acts of information authentication	19
Examining consumer attitudes toward CSR and CSA messages	19
Moving forward the dialogic theory of public relations: Concepts, methods and applications of organization-public dialogue	19
The role of leadership in shared value creation from the public’s perspective: A multi-continental study	19
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities	19
The quest for legitimacy and the communication of strategic cross-sectoral partnership on Facebook: A big data study	19
Social capital, guanxi and political influence in Chinese government relations	18
A global capability framework: Reframing public relations for a changing world	18
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training	18
Public relations, indigeneity and colonization: Indigenous resistance as dialogic anchor	17
Relationship management as antecedents to public communication behaviors: Examining empowerment and public health among Asian Americans	17
Two-way communication, symmetry, negative spaces, and dialogue	16
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility	16
Social media ethics in the data economy: Issues of social responsibility for using Facebook for public relations	16
Crisis communication in the rhetorical arena	16
University Engagement for Enlightening CSR: Serving Hegemony or Seeking Constructive Change	16
De-motivating employees’ negative communication behaviors on anonymous social media: The role of public relations	16
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo	16
An Arab perspective on social media: How banks in Kuwait use instagram for public relations	15
The influence of culture and infrastructure on CSR and country image: The case of Kuwait	15
Politicization of corporations and their environment: Corporations’ social license to operate in a polarized and mediatized society	15
Narrative persuasion, identification, attitudes, and trustworthiness in crisis communication	15

Reviewing the ‘march to standards’ in public relations: a comparative analysis of four seminal measurement and evaluation initiatives	15
The state of crisis communication research and education through the lens of crisis scholars: An international Delphi study	15
The right side of history, inc.: Social issues management, social license to operate, and the Obergefell v. Hodges decision	15
Setting socially mediated engagement parameters: A topic modeling and text analytic approach to examining polarized discourses on Gillette’s campaign	14
Exploring negative peer communication of companies on social media and its impact on organization-public relationships	14
Who becomes an online activist and why: Understanding the publics in politicized consumer activism	14
Tornado warning: Understanding the National Weather Service’s communication strategies	14
The damage done by big data-driven public relations	14
The public relations paradox of erasure: Damnatio memoriae as public relations strategy and tactic	14
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis	14
Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma	13
Over-emoting and perceptions of sincerity: Effects of nuanced displays of emotions and chosen words on credibility perceptions during a crisis	13
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing	13
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse	13
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture	13
Public relations channel “repertoires”: Exploring patterns of channel use in practice	13
Corporate dialogue in crises of China: Examining dialogic strategies and communicative outcomes in a child abuse scandal	13
An exploratory study on content and style as driving factors facilitating dialogic communication between corporations and publics on social media in China	13
Mediated public diplomacy in the digital age: Exploring the Saudi and the U.S. governments’ agenda-building during Trump’s visit to the Middle East	13
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises	13
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak	13
Getting called out: Effects of feedback to social media corporate social responsibility statements	13
The social imperative in public relations: Utilities of social impact, social license and engagement	12
Does one size fit all? The applicability of situational crisis communication theory in the Japanese context	12
Exploring customers’ situational and word-of-mouth motivations in corporate misconduct	12
Conflict ecology: Examining the strategies and rationales of lobbyists in the mining and energy industries in Australia	12
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis	12
Public relations intersections: Statues, monuments, and narrative continuity	12
An evaluation u-turn: From narrow organisational objectives to broad accountability	12
When crowdsourcing in CSR leads to dialogic communication: The effects of trust and distrust	12
How dialogic internal communication fosters employees’ safety behavior during the COVID-19 pandemic	12
Public diplomacy networks: China’s public diplomacy communication practices in twitter during Two Sessions	12
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China	12