Public Relations Review

Papers
(The TQCC of Public Relations Review is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-04-01 to 2024-04-01.)
ArticleCitations
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication88
Polarized public opinion responding to corporate social advocacy: Social network analysis of boycotters and advocators81
Examining the effects of internal social media usage on employee engagement63
Nike, Colin Kaepernick, and the politicization of sports: Examining perceived organizational motives and public responses62
Status of internal communication research in public relations: An analysis of published articles in nine scholarly journals from 1970 to 201952
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation47
Does the medium matter? A meta-analysis on using social media vs. traditional media in crisis communication43
Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors43
Engaging for a social licence to operate (SLO)42
“Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change42
Corporate social advocacy as engagement: Nike's social justice communication40
Developing a multi-level organization-public dialogic communication framework to assess social media-mediated disaster communication and engagement outcomes40
The impact of employee engagement, organisational support and employer branding on internal communication satisfaction40
Managing internal communication: How the choice of channels affects internal communication satisfaction39
The effects of CSR communication in corporate crises: Examining the role of dispositional and situational CSR skepticism in context37
The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation36
The interplay between post-crisis response strategy and pre-crisis corporate associations in the context of CSR crises34
Internal communicators’ understanding of the definition and importance of employee advocacy33
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal33
Information vetting as a key component in social-mediated crisis communication: An exploratory study to examine the initial conceptualization33
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility29
Managing strategic influencer communication: A systematic overview on emerging planning, organization, and controlling routines29
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 202029
The challenge of new gatekeepers for public relations. A comparative analysis of the role of social media influencers for European and Latin American professionals28
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak27
Emergency management communication: The paradox of the positive in public communication for preparedness25
Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice25
Two-way communication, symmetry, negative spaces, and dialogue25
Mapping corporate social responsibility research in communication: A network and bibliometric analysis24
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations24
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities24
Examining consumer attitudes toward CSR and CSA messages23
De-motivating employees’ negative communication behaviors on anonymous social media: The role of public relations23
Politicization of corporations and their environment: Corporations’ social license to operate in a polarized and mediatized society22
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises22
Public relations practitioners’ management of fake news: Exploring key elements and acts of information authentication22
United Airlines crisis from the stakeholder perspective: Exploring customers’ ethical judgment, trust and distrust, and behavioral intentions21
Social media ethics in the data economy: Issues of social responsibility for using Facebook for public relations21
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training20
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo20
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse20
Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions19
Narrative persuasion, identification, attitudes, and trustworthiness in crisis communication19
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing19
Visual communication and public relations: Visual frame building strategies in war and conflict stories18
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy18
The social imperative in public relations: Utilities of social impact, social license and engagement17
Fake news: How emotions, involvement, need for cognition and rebuttal evidence (story vs. informational) influence consumer reactions toward a targeted organization17
The right side of history, inc.: Social issues management, social license to operate, and the Obergefell v. Hodges decision17
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture17
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis17
Tornado warning: Understanding the National Weather Service’s communication strategies17
University Engagement for Enlightening CSR: Serving Hegemony or Seeking Constructive Change17
Online firestorms in social media: Comparative research between China Weibo and USA Twitter16
Dealing with the COVID-19 crisis: Theoretical application of social media analytics in government crisis management16
The skills required for entry-level public relations: An analysis of skills required in 1,000 PR job ads16
How dialogic internal communication fosters employees’ safety behavior during the COVID-19 pandemic16
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?16
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China16
The impact of startup CEO communication on employee relational and behavioral outcomes: Responsiveness, assertiveness, and authenticity16
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis16
Measuring success: Explications and measurement scales of instructing information and adjusting information16
The damage done by big data-driven public relations16
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry15
Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks15
Appeals to ‘the public interest’: How public relations and lobbying create a social license to operate15
Conflict ecology: Examining the strategies and rationales of lobbyists in the mining and energy industries in Australia15
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation15
Setting socially mediated engagement parameters: A topic modeling and text analytic approach to examining polarized discourses on Gillette’s campaign15
Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma15
“I've never seen a client say: ‘Tell the influencer not to label this as sponsored’”: An exploration into influencer industry ethics14
Getting called out: Effects of feedback to social media corporate social responsibility statements14
Convergence or divergence? A comparative analysis of CSR communication by leading firms in Asia, Europe, and North America14
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification14
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment13
A decade of social media in public relations research: A systematic review of published articles in 2010–202013
The knowledge construction network of engagement research: Examining scholars’ star collaborators, embeddedness, and influence13
Exploring customers’ situational and word-of-mouth motivations in corporate misconduct13
Testing perceptions of organizational apologies after a data breach crisis12
Does one size fit all? The applicability of situational crisis communication theory in the Japanese context12
Examining characteristics of prebunking strategies to overcome PR disinformation attacks12
In whose interests? When relational engagement to obtain a social license leads to paradoxical outcomes12
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners12
Understanding INGO relationship management: A case study approach to multinational organization–public relationships12
Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience12
Employee perceptions of ethical listening in U.S. organizations12
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital12
Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite12
Do instructing and adjusting information make a difference in crisis responsibility attribution? Merging fear appeal studies with the defensive attribution hypothesis11
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility11
A process view of crisis misinformation: How public relations professionals detect, manage, and evaluate crisis misinformation11
Clean diesel and dirty scandal: The echo of Volkswagen’s dieselgate in an intra-industry setting11
Exploratory Study of Public Relations Roles in Zimbabwe11
Internal public relations’ role with workplace, spirituality, and religion11
When an organization violates public expectations: A comparative analysis of sustainability communication for corporate and nonprofit organizations11
Operationalizing genuineness in CSR communication for public engagement on social media11
Social media engagement with organization-generated content: Role of visuals in enhancing public engagement with organizations on Facebook and Instagram11
Exploring the mediating role of government–public relationships during the COVID-19 pandemic: A model comparison approach10
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter10
Ethics of care in action: Overview of holistic framework with application to employee engagement10
What does learning by listening bring to citizen engagement? Lessons from a government program10
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