OOIR: Observatory of International Research

Papers

(The TQCC of Public Relations Review is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-07-01 to 2024-07-01.)

Article	Citations
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication	96
Status of internal communication research in public relations: An analysis of published articles in nine scholarly journals from 1970 to 2019	57
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation	49
Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors	49
Does the medium matter? A meta-analysis on using social media vs. traditional media in crisis communication	49
Engaging for a social licence to operate (SLO)	49
The impact of employee engagement, organisational support and employer branding on internal communication satisfaction	49
“Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change	47
Managing internal communication: How the choice of channels affects internal communication satisfaction	44
Developing a multi-level organization-public dialogic communication framework to assess social media-mediated disaster communication and engagement outcomes	42
Corporate social advocacy as engagement: Nike's social justice communication	42
Internal communicators’ understanding of the definition and importance of employee advocacy	39
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak	38
The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation	38
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal	35
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility	32
Managing strategic influencer communication: A systematic overview on emerging planning, organization, and controlling routines	32
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 2020	31
Mapping corporate social responsibility research in communication: A network and bibliometric analysis	30
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations	29
Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice	28
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities	27
Examining consumer attitudes toward CSR and CSA messages	26
De-motivating employees’ negative communication behaviors on anonymous social media: The role of public relations	26
Two-way communication, symmetry, negative spaces, and dialogue	26

Politicization of corporations and their environment: Corporations’ social license to operate in a polarized and mediatized society	25
Social media ethics in the data economy: Issues of social responsibility for using Facebook for public relations	24
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training	23
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo	22
How dialogic internal communication fosters employees’ safety behavior during the COVID-19 pandemic	22
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse	22
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises	22
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy	21
Visual communication and public relations: Visual frame building strategies in war and conflict stories	21
Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions	20
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing	20
Appeals to ‘the public interest’: How public relations and lobbying create a social license to operate	20
Online firestorms in social media: Comparative research between China Weibo and USA Twitter	19
University Engagement for Enlightening CSR: Serving Hegemony or Seeking Constructive Change	19
Dealing with the COVID-19 crisis: Theoretical application of social media analytics in government crisis management	19
The right side of history, inc.: Social issues management, social license to operate, and the Obergefell v. Hodges decision	19
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis	19
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis	18
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?	18
The impact of startup CEO communication on employee relational and behavioral outcomes: Responsiveness, assertiveness, and authenticity	18
Measuring success: Explications and measurement scales of instructing information and adjusting information	18
Fake news: How emotions, involvement, need for cognition and rebuttal evidence (story vs. informational) influence consumer reactions toward a targeted organization	18
The social imperative in public relations: Utilities of social impact, social license and engagement	18
“I've never seen a client say: ‘Tell the influencer not to label this as sponsored’”: An exploration into influencer industry ethics	18
Social media engagement with organization-generated content: Role of visuals in enhancing public engagement with organizations on Facebook and Instagram	18
The skills required for entry-level public relations: An analysis of skills required in 1,000 PR job ads	17
A decade of social media in public relations research: A systematic review of published articles in 2010–2020	17
Convergence or divergence? A comparative analysis of CSR communication by leading firms in Asia, Europe, and North America	17
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture	17
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry	17
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation	17
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China	16
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification	16
When an organization violates public expectations: A comparative analysis of sustainability communication for corporate and nonprofit organizations	15
Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience	15
Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks	15
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners	15
Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma	15
Setting socially mediated engagement parameters: A topic modeling and text analytic approach to examining polarized discourses on Gillette’s campaign	15
Employee perceptions of ethical listening in U.S. organizations	14
Getting called out: Effects of feedback to social media corporate social responsibility statements	14
Clean diesel and dirty scandal: The echo of Volkswagen’s dieselgate in an intra-industry setting	14
Understanding INGO relationship management: A case study approach to multinational organization–public relationships	14
Does one size fit all? The applicability of situational crisis communication theory in the Japanese context	14
The knowledge construction network of engagement research: Examining scholars’ star collaborators, embeddedness, and influence	14
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital	13
In whose interests? When relational engagement to obtain a social license leads to paradoxical outcomes	13
Testing perceptions of organizational apologies after a data breach crisis	13
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment	13
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility	13

Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite	13
Exploratory Study of Public Relations Roles in Zimbabwe	12
Operationalizing genuineness in CSR communication for public engagement on social media	12
A process view of crisis misinformation: How public relations professionals detect, manage, and evaluate crisis misinformation	12
Do instructing and adjusting information make a difference in crisis responsibility attribution? Merging fear appeal studies with the defensive attribution hypothesis	12
Public responses to nonprofit social media messages: The roles of message features and cause involvement	12
Exploring the mediating role of government–public relationships during the COVID-19 pandemic: A model comparison approach	12
Inoculation theory and public relations	12
Examining characteristics of prebunking strategies to overcome PR disinformation attacks	12
Mapping networks in corporate social responsibility communication on social media: A new approach to exploring the influence of communication tactics on public responses	11
Examining the rage donation trend: Applying the anger activism model to explore communication and donation behaviors	11
Communication with intent: A typology of communicative interaction in engagement	11
Using STOPS to predict prosocial behavioral intentions: Disentangling the effects of passive and active communicative action	11
Socially stigmatized company’s CSR efforts during the COVID-19 pandemic: The effects of CSR fit and perceived motives	11
Internal public relations’ role with workplace, spirituality, and religion	11
Ethics of care in action: Overview of holistic framework with application to employee engagement	10
Public relations as “dirty work”: Disconfirmation, cognitive dissonance, and emotional labor among public relations professors	10
From “an open field” to established “waves”: Public relations scholarship through the lens of Public Relations Review	10
What does learning by listening bring to citizen engagement? Lessons from a government program	10
Managing relationships on Facebook: A long-term analysis of leading companies in Germany	10
Elaborating the concept of threat in contingency theory: An integration with moral outrage and situational crisis communication theory	10
The structure and evolution of global public relations: A citation and Co-citation analysis 1983–2019	10
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter	10