Public Relations Review

Papers
(The median citation count of Public Relations Review is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-07-01 to 2024-07-01.)
ArticleCitations
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication96
Status of internal communication research in public relations: An analysis of published articles in nine scholarly journals from 1970 to 201957
Does the medium matter? A meta-analysis on using social media vs. traditional media in crisis communication49
Engaging for a social licence to operate (SLO)49
The impact of employee engagement, organisational support and employer branding on internal communication satisfaction49
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation49
Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors49
“Vision, passion, and care:” The impact of charismatic executive leadership communication on employee trust and support for organizational change47
Managing internal communication: How the choice of channels affects internal communication satisfaction44
Corporate social advocacy as engagement: Nike's social justice communication42
Developing a multi-level organization-public dialogic communication framework to assess social media-mediated disaster communication and engagement outcomes42
Internal communicators’ understanding of the definition and importance of employee advocacy39
The Effects of Corrective Communication and Employee Backup on the Effectiveness of Fighting Crisis Misinformation38
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak38
Responding to a Health Crisis on Facebook: The Effects of Response Timing and Message Appeal35
Managing strategic influencer communication: A systematic overview on emerging planning, organization, and controlling routines32
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility32
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 202031
Mapping corporate social responsibility research in communication: A network and bibliometric analysis30
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations29
Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice28
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities27
De-motivating employees’ negative communication behaviors on anonymous social media: The role of public relations26
Two-way communication, symmetry, negative spaces, and dialogue26
Examining consumer attitudes toward CSR and CSA messages26
Politicization of corporations and their environment: Corporations’ social license to operate in a polarized and mediatized society25
Social media ethics in the data economy: Issues of social responsibility for using Facebook for public relations24
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training23
How dialogic internal communication fosters employees’ safety behavior during the COVID-19 pandemic22
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse22
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises22
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo22
Visual communication and public relations: Visual frame building strategies in war and conflict stories21
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy21
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing20
Appeals to ‘the public interest’: How public relations and lobbying create a social license to operate20
Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions20
Dealing with the COVID-19 crisis: Theoretical application of social media analytics in government crisis management19
The right side of history, inc.: Social issues management, social license to operate, and the Obergefell v. Hodges decision19
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis19
Online firestorms in social media: Comparative research between China Weibo and USA Twitter19
University Engagement for Enlightening CSR: Serving Hegemony or Seeking Constructive Change19
The impact of startup CEO communication on employee relational and behavioral outcomes: Responsiveness, assertiveness, and authenticity18
Measuring success: Explications and measurement scales of instructing information and adjusting information18
Fake news: How emotions, involvement, need for cognition and rebuttal evidence (story vs. informational) influence consumer reactions toward a targeted organization18
The social imperative in public relations: Utilities of social impact, social license and engagement18
“I've never seen a client say: ‘Tell the influencer not to label this as sponsored’”: An exploration into influencer industry ethics18
Social media engagement with organization-generated content: Role of visuals in enhancing public engagement with organizations on Facebook and Instagram18
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis18
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?18
Convergence or divergence? A comparative analysis of CSR communication by leading firms in Asia, Europe, and North America17
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture17
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry17
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation17
The skills required for entry-level public relations: An analysis of skills required in 1,000 PR job ads17
A decade of social media in public relations research: A systematic review of published articles in 2010–202017
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China16
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification16
Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks15
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners15
Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma15
Setting socially mediated engagement parameters: A topic modeling and text analytic approach to examining polarized discourses on Gillette’s campaign15
When an organization violates public expectations: A comparative analysis of sustainability communication for corporate and nonprofit organizations15
Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience15
Clean diesel and dirty scandal: The echo of Volkswagen’s dieselgate in an intra-industry setting14
Understanding INGO relationship management: A case study approach to multinational organization–public relationships14
Does one size fit all? The applicability of situational crisis communication theory in the Japanese context14
The knowledge construction network of engagement research: Examining scholars’ star collaborators, embeddedness, and influence14
Employee perceptions of ethical listening in U.S. organizations14
Getting called out: Effects of feedback to social media corporate social responsibility statements14
Testing perceptions of organizational apologies after a data breach crisis13
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment13
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility13
Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite13
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital13
In whose interests? When relational engagement to obtain a social license leads to paradoxical outcomes13
Do instructing and adjusting information make a difference in crisis responsibility attribution? Merging fear appeal studies with the defensive attribution hypothesis12
Public responses to nonprofit social media messages: The roles of message features and cause involvement12
Exploring the mediating role of government–public relationships during the COVID-19 pandemic: A model comparison approach12
Inoculation theory and public relations12
Examining characteristics of prebunking strategies to overcome PR disinformation attacks12
Exploratory Study of Public Relations Roles in Zimbabwe12
Operationalizing genuineness in CSR communication for public engagement on social media12
A process view of crisis misinformation: How public relations professionals detect, manage, and evaluate crisis misinformation12
Communication with intent: A typology of communicative interaction in engagement11
Socially stigmatized company’s CSR efforts during the COVID-19 pandemic: The effects of CSR fit and perceived motives11
Mapping networks in corporate social responsibility communication on social media: A new approach to exploring the influence of communication tactics on public responses11
Internal public relations’ role with workplace, spirituality, and religion11
Using STOPS to predict prosocial behavioral intentions: Disentangling the effects of passive and active communicative action11
Examining the rage donation trend: Applying the anger activism model to explore communication and donation behaviors11
Elaborating the concept of threat in contingency theory: An integration with moral outrage and situational crisis communication theory10
The structure and evolution of global public relations: A citation and Co-citation analysis 1983–201910
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter10
Ethics of care in action: Overview of holistic framework with application to employee engagement10
Public relations as “dirty work”: Disconfirmation, cognitive dissonance, and emotional labor among public relations professors10
From “an open field” to established “waves”: Public relations scholarship through the lens of Public Relations Review10
What does learning by listening bring to citizen engagement? Lessons from a government program10
Managing relationships on Facebook: A long-term analysis of leading companies in Germany10
Engaging universe 4.0: The case for forming a public relations-strategic intelligence hybrid9
Social media advocacy and gun violence: Applying the engagement model to nonprofit organizations’ communication efforts9
Improving government communication and empowering rural communities: Combining public relations and development communication approaches9
When transparent leadership communication motivates employee advocacy: Testing the mediator roles of employee attributions in CEO activism9
Exploring online opinion leadership in the network paradigm: An analysis of influential users on Twitter shaping conversations around anthem protests by prominent athletes9
Corporate lobbying: Role perceptions and perceived influence on political decisions of public affairs professionals9
Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach9
The status of public relations research addressing Latin America: A content analysis of published articles from 1980 to 20209
Revolving around roles – Public affairs practitioners as democratic enablers or as hired guns9
Crisis communication: The mediating role of cognitive and affective empathy in the relationship between crisis type and crisis response strategy on post-crisis reputation and forgiveness9
Increasing employee advocacy through supervisor motivating language: The mediating role of psychological conditions9
Overt Yet Covert: The Paradox of the Positive Flaw in Public Relations Practice9
What drives a tough call: Determining the importance of contingency factors and individual characteristics in communication executives’ stance decision-making through a conjoint analysis9
Attenuating public skepticism: Effects of pre-crisis corporate engagement and post-crisis CSR initiatives on corporate evaluations8
Public relations and customer service: Employer perspectives of social media proficiency8
Emotional intelligence and public relations: An empirical review8
Effectiveness of persuasive frames in advocacy videos8
Measuring consumer digital engagement and political consumerism as outcomes of corporate political advocacy8
Restoring trust through transparency: Examining the effects of transparency strategies on police crisis communication in Mainland China8
Understanding the differences between climate change deniers and believers’ knowledge, media use, and trust in related information sources8
Dignity and respect or homocommodification? Applying moral philosophy to LGBTQ public relations8
How does it depend?: A systematic review of the contingency theory of accommodation in communication scholarship8
Public relations and public health: The importance of leadership and other lessons learned from “Understanding AIDS” in the 1980s7
Organizing community: Activist public relations as place-making7
Changing Perspectives: Managerial and Legal Considerations Regarding Crisis Communication7
U.S. Fortune 500’s stakeholders engagement during the COVID-19 pandemic: Evidence for proactive approaches7
Public relations in the new millennium: Towards a synoptic view of fifteen years of research in Public Relations Review in the 21st century (2000–2014)7
A bibliometric analysis of relationship management as a scholarly field from 1997 to 20227
“We are the land:” An analysis of cultural appropriation and moral outrage in response to Christian Dior’s Sauvage scandal7
Public-private partnerships: How institutional linkages help to build organizational legitimacy in an international environment7
Crisis and Emergency Risk Communication: FEMA’s Twitter use during the 2017 hurricane season7
Megaphoning effects of skepticism, cynicism, and situational motivation on an environmental CSR activity7
Explorations on mediated communication and beyond: Toward a theory of social media7
Can strategic message framing mitigate the negative effects of skeptical comments against corporate-social-responsibility communication on social networking sites?7
Negotiating crises interpretations: The global rhetorical arena of the 2018 migrant caravan “crisis”7
Public relations and place branding: Friend, foe or just ignored? A systematic review7
Deny or bolster? A comparative study of crisis communication strategies between Trump and Cuomo in COVID-197
What do we know about government public relations (GPR)? A systematic review of GPR in public relations literature7
Engaging through stories: Effects of narratives on individuals’ skepticism toward corporate social responsibility efforts7
Explicating the public memory dialectic in public relations: The case of Donald Trump, The Oath Keepers, and January 6, 20217
Mind the gap: Understanding public relations competence in the eyes of practitioners and the dominant coalition7
Digitalization in public relations—Changing competences: A longitudinal analysis of skills required in PR job ads6
A strategic employee attribute scale: Mediating role of internal communication and employee engagement6
Putting empathic feelings into words during times of crisis: The impact of differential verbal empathy expressions on organizational reputation6
Impacted publics’ perceptions of crisis communication decision making6
Fixing the barn door before the horse bolts: Effects of pre-crisis engagement and stealing thunder in crisis communication6
Coping with workplace racial discrimination: The role of internal communication6
Engagement in context: Making meaning of the Latino community health engagement process6
Managing intractability: Wrestling with wicked problems and seeing beyond consensus in public relations6
Understanding organizational and socio-cultural contexts: A communicative constitutive approach to social license to operate among top Hong Kong companies6
“Are they allowed to do that?” Content and typology of corporate socio-political positioning on TWITTER. A study of DAX-30 companies in Germany6
Computer mediation vs. dialogic communication: How media affordances affect organization-public relationship building6
The dual-continuum approach: An extension of the contingency theory of strategic conflict management6
New public segmentation for political public relations using political fandom: Understanding relationships between individual politicians and fans6
Through the lens of ethnicity: Semantic network and thematic analyses of United Airlines’ dragging crisis6
Exploring differences in crisis literacy and efficacy on behavioral responses during infectious disease outbreaks6
The effects of consideration of future consequences and CSR fit in stigmatized industries: Perceived CSR motives as mediators6
Conceptualizing and operationalizing alumni engagement: When conversational voice matters more than openness and assurances of legitimacy6
Reinforcing and challenging whiteness through crisis communication: Proposing a discourse of community repair6
What fosters interorganizational frame convergence: Examining a semantic network during the opioid crisis6
Standing their ground: Southern white hegemonic defense of place through camouflaged narrative continuity6
“Don’t Mess with Ukrainian Farmers”: An examination of Ukraine and Kyiv’s official Twitter accounts as crisis communication, public diplomacy, and nation building during Russian invasion5
The parallel power in organizations’ defense: Exploring faith-holders and their crisis communication5
The reputational benefits of instructing information: The first test of the revised model of reputation repair5
Social License to Operate in Crowdfunding Campaigns5
The effect of relationship cultivation strategies on organizational reputation in conflict zones: The case of Yemeni private universities5
Contingency theory informs relationship management: Exploring the contingent organization-public relationships (COPR) in a crisis of Mainland China5
A conceptual update to image restoration theory (IRT) via an analysis of the vice-presidential campaign of Kamala Harris5
Dual modes of ‘Good will hunting’: Untangling the reputation and relationship correlations en route to foreign amity5
Apologies combined with other crisis response strategies: Do the fulfillment of individuals' needs to be heard and the timing of response message affect apology appropriateness?5
Redefining the link between internal communication and employee engagement5
Critical humanism for public relations: Harnessing the synergy of gender, race and sexuality research5
Complexity theory as a new lens for digital social advocacy5
Narrative counters: Understanding the efficacy of narratives in combating anecdote-based vaccine misinformation5
It is time that matters in crisis communication: The role of temporal distance and crisis threat appraisal5
The Effects of Corporate Elitism and Groupthink on Organizational Empathy in Crisis Situations5
A systematic review of digital internal communication5
What constitutes great IDEA? An examination of corporate diversity communication on facebook and external and internal stakeholder reactions5
Internal crisis communication strategies: Contingency factors determining an accommodative approach5
Creating shared value (CSV) and mutually beneficial relationships to address societal issues and develop corporate competitive advantage: A case study of Yuhan-Kimberly and an aging population5
Putting stakeholders’ engagement in the equation: Proposing the integrated network engagement model5
What counts amid contention? Measuring perceived intractable problems in public relations5
The state of internal communication in Latin America: An international Delphi study5
Reconceptualizing employee disengagement as both attitudinal and behavioral: Narratives from China4
Key issue operatives in an issue-driven network: Public relations as a “pocket of strength” in campus sexual assault awareness and prevention4
A public health crisis in the university: Impact of crisis response strategies on universities’ transparency and post-crisis relationships during COVID 19 pandemic4
Care-based relationship management during remote work in a crisis: Empathy, purpose, and diversity climate as emergent employee-organization relational maintenance strategies4
Together in crisis: A comparison of organizational and faith-holders’ crisis communication4
When culture and ethics meet: Understanding the dynamics between cultural dimensions, moral orientations, moral inequity, and commitment in the context of corporate misconduct allegations4
A call for reconfiguring evaluation models, pedagogy, and practice: Beyond reporting media-centric outputs and fake impact scores4
Beyond reputational and financial damage: Examining emotional and religious harm in a post-crisis case study of Hillsong Church4
OPR and its corruption of “publics”: A critique4
Navigating the COVID-19 pandemic in the contingency framework: Antecedents and consequences of public’s stance toward the CDC4
Development of public relations research in Ghana: A systematic review4
Reconceptualizing the self-efficacy construct in public relations research: The case of sojourners and their communicative behaviors4
So sorry, now please watch: Identifying image repair strategies, sincerity and forgiveness in YouTubers’ apology videos4
Corporate social advocacy or social issues management? Examining state flagship universities’ responses to the killing of George Floyd4
Moral conflict and dynamic equilibrium: Public relations as strategic conflict management4
A personal-communicative evaluation approach to CEO advocacy & employee relations4
“I want to create change; I want to create impact”: Personal-activism narratives of Indigenous Australian women working in public relations4
Making space for activism studies in public relations curricula4
Fans, friends, critics, and foes: How CSR-based stakeholder segmentation differentiates perceived corporate ethics, trust, and perceived brand quality4
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