Public Relations Review

Papers
(The median citation count of Public Relations Review is 4. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)
ArticleCitations
A quiver full of arrows: An examination of tactics employed by CEO activists in Ghana87
Commentary is free: Issue management and gaining capital with thought leadership50
Social media in public relations scholarship: A database-based systematic review of published articles from 2015 to 202046
The impact of diversity communication on employee organizational identification and employee voice behaviors: A moderated mediation model46
Examining message framing in a higher education crisis: A qualitative analysis of organizational perspectives and media portrayals45
Plain old Bess in a different dress? Disruptions of public relations in the digital age44
The processes-to-end(s) paradox of public relations36
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter35
Corporate social advocacy or social issues management? Examining state flagship universities’ responses to the killing of George Floyd34
Spotlight on a complex crisis spillover: A multi-organisational perspective on rebuilding trust and reducing distrust in the Australian banking industry33
Social media advocacy and gun violence: Applying the engagement model to nonprofit organizations’ communication efforts32
Relationship cultivation strategies in the metaverse32
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak31
Editorial Board29
Public expectations of crisis outcomes in the social media era in China: A communication-mediated psychological mechanism29
Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience28
A blame narrative approach to apologetic crisis management: The serial apologiae of United Airlines28
The role of public relations in a counterhegemony: A case study of the 1968 poor people’s campaign28
Understanding how corporate social responsibility partnership factors influence nonprofit supportive intentions27
Public relations in the new millennium: Towards a synoptic view of fifteen years of research in Public Relations Review in the 21st century (2000–2014)27
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy26
Emotional intelligence and public relations: An empirical review24
Editorial Board24
“Don’t Mess with Ukrainian Farmers”: An examination of Ukraine and Kyiv’s official Twitter accounts as crisis communication, public diplomacy, and nation building during Russian invasion24
Legitimacy, issue management, and gun debate23
A two-path model of the impact of LGBTQ+ diversity CSR levels on public response23
Crisis and Emergency Risk Communication: FEMA’s Twitter use during the 2017 hurricane season23
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training23
Integrated financial communication: Insights on the coordination and integration among investor relations and public relations departments of listed corporations in Germany, Austria and Switzerland23
Editorial Board23
Perceptions about corporate positioning on controversial sociopolitical issues: Examining big pharma engagement with patient advocacy22
Examining characteristics of prebunking strategies to overcome PR disinformation attacks21
Crisis response strategy manipulation: A systematic review and a test of nuances21
Who’s missing out? The impact of digital networking behavior & social identity on PR job search outcomes21
Computational strategic communication in a data-driven world20
Unpacking publics’ disengagement and information behaviors: Roles of psychological distance, feasibility and desirability in an environmental sustainability issue20
Black-owned business and passionate brand publics: A netnography of The Honey Pot Company PR crisis19
A conceptual update to image restoration theory (IRT) via an analysis of the vice-presidential campaign of Kamala Harris19
Convergence or divergence? A cross-platform analysis of climate change visual content categories, features, and social media engagement on Twitter and Instagram18
Public relations and place branding: Friend, foe or just ignored? A systematic review18
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 202018
Situating deep learning in a relating management approach: Examining the dynamics and outcomes of contingent organization-public relationships (COPRs) in crisis18
Making space for activism studies in public relations curricula17
Building “foundational” linkages between development communication and public relations: A collaborative communication approach to development17
The evolution of digital public relations research17
Should business have ‘a sense of morality’?: Company director views on corporate engagement with socio-political issues17
Empathy in public relations practice of South Korea17
A social influence perspective toward employee-organization relationships: The role of relationship norms in employee peer networks17
Is public relations a Tragedy of the Commons (TOTC) for the public sphere?The need of an ecology of content16
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?16
How political ideology affects the communication of organizational relations: A social network approach16
Elaborating the concept of threat in contingency theory: An integration with moral outrage and situational crisis communication theory16
Editorial Board16
The change process to agile public relations16
Negative spaces as a strategic decision: The case of the Israeli Security Agency15
Understanding organizational and socio-cultural contexts: A communicative constitutive approach to social license to operate among top Hong Kong companies15
Women’s activism as public relations in a patriarchal society: The case of Kuwait15
Value creation through organizational storytelling: Strategic narratives in foreign government public relations14
Porous boundaries, contentious boundaries: “Public relations” and “propaganda” within the discourse of Italian PR professionals after 194514
A Delphi study on the state and future of hispanic public relations in the United States13
When transparent leadership communication motivates employee advocacy: Testing the mediator roles of employee attributions in CEO activism13
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture13
Asking for trouble with pure accommodation: Paracrises as rhetorical situations13
Different shades of green deception. Greenwashing’s adverse effects on corporate image and credibility13
The Delphi Panel investigation of artificial intelligence in investor relations13
The status of public relations research addressing Latin America: A content analysis of published articles from 1980 to 202013
Validation of country-of-origin effects on crisis spillovers: A meta-analysis13
The effects of consideration of future consequences and CSR fit in stigmatized industries: Perceived CSR motives as mediators13
Clarifying covenants and delineating devotion: Explicating religious public relations relationship frameworks13
A bibliometric analysis of relationship management as a scholarly field from 1997 to 202212
Mapping social networks: A qualitative approach to networked public relations scholarship12
Exploring differences in crisis literacy and efficacy on behavioral responses during infectious disease outbreaks12
Political public relations, leadership, and COVID-19: A comparative assessment of Prime Ministers Ardern and Morrison on Facebook and Twitter12
Can strategic message framing mitigate the negative effects of skeptical comments against corporate-social-responsibility communication on social networking sites?12
When non-CSR-themed social media influencers endorse corporate CSR initiatives: Effects of publics’ perceived influencer characteristics and leadership12
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification12
What constitutes great IDEA? An examination of corporate diversity communication on facebook and external and internal stakeholder reactions12
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation12
The constant report: Everything, everywhere, all at once?12
Editorial Board12
Incorporating competition and comparisons into crisis communication: How competing organizations respond to industry crises12
Networks of international public relations production: The case of Latin American organizations’ connections to U.S. agents11
The reputational benefits of instructing information: The first test of the revised model of reputation repair11
Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse11
How individuals use nonprofit organizations’ social media pages: Understanding functions of and networks from individual posts for social change11
Virtual community engagement: Engaging virtual communities for nation branding through sports11
A cross-disciplinary review of crisis spillover research: Spillover types, risk factors, and response strategies11
It is all in the name: Toward a typology of public relations professionals’ ethical dilemmas11
The dual-continuum approach: An extension of the contingency theory of strategic conflict management11
Conceptualizing allegiant communication behavior: A cross-national study of employees’ self-orchestration of voice and silence10
Managing spillover: Response strategies to another Charity’s crisis10
Dynamics between fragmentation and unity: Identity and nonprofit relationship management in the Asian American Community10
Presidential crisis: An analysis of Biden & Trump’s crisis communications strategies in response to allegations of sexual misconduct10
Timeliness, responsiveness and the human voice: The effects of dialogic strategies and the mediating role of perceived communication ethicality on social media relationship building10
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing10
The role of the corporate purpose and how investor relations officers make sense of it10
“A symbol of service and sacrifice, mourning and memory”: Public relations and public memory the 100th year commemoration of the tomb of the unknown soldier10
Crime has a PR component: Public relations in U.S. mystery novels10
Stakeholder influence, government power, and new opportunities for Chinese Internet companies: A multilevel network analysis of cross-sector networks10
Pushing hands and buttons: The effects of corporate social issue stance communication and online comment (in)civility on publics’ responses10
Confronting controversial content: Examining online narratives and frames in #CancelSpotify and #NetflixWalkout10
Editorial: Special issue on the spillover effect of crises9
Citizen brand: The emergence of brandstanding as organizational engagement and civic duty9
A scoping review of arab public relations scholarship9
Motivating employee voicing behavior in optimizing workplace generative ai adoption: The role of organizational listening9
Revisiting the SMCC model: How Chinese public relations practitioners handle social-mediated crises9
When publics collide: Developing the dual orientation conflict model in inter-public conflict9
U.S. Fortune 500’s stakeholders engagement during the COVID-19 pandemic: Evidence for proactive approaches9
Crisis communication: The mediating role of cognitive and affective empathy in the relationship between crisis type and crisis response strategy on post-crisis reputation and forgiveness9
Diplomatic first aid or first harm: The specialized communicative role of foreign temporary migrants for their host region9
Grand strategy and public diplomacy: A case study on China’s Belt and Road Initiative and its reception in the Australian press9
Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite9
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment9
The state of internal communication in Latin America: An international Delphi study9
Morality rules: Understanding the role of prior reputation in consequences of scansis9
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility9
Collective empowerment and connective outcry: What legitimize netizens to engage in negative word-of-mouth of online firestorms?9
Exploring online opinion leadership in the network paradigm: An analysis of influential users on Twitter shaping conversations around anthem protests by prominent athletes9
Engaging universe 4.0: The case for forming a public relations-strategic intelligence hybrid9
Editorial Board9
Editorial Board8
“I want to create change; I want to create impact”: Personal-activism narratives of Indigenous Australian women working in public relations8
Putting stakeholders’ engagement in the equation: Proposing the integrated network engagement model8
Analyzing media valence shifts: The association between a U.S. PR firm's engagement and Kenya's portrayal in U.S. media8
Negative spill over effects in brand alliance crises8
Measuring social movement engagement: A co-creational approach to public engagement and social capital8
What does learning by listening bring to citizen engagement? Lessons from a government program8
When ethics are compromised: Understanding how employees react to corporate moral violations8
Immovable objects/irresistible forces: Intelligences of sociopolitical decision making7
Internal crisis communication: The effects of negative employee-organization relationships on internal reputation and employees’ unsupportive behavior7
Words matter: The impact of workplace verbal aggressiveness on workgroup relationship conflict, work-life conflict, and employee-organization relationships7
Rethinking the start date for media relations and press releases: The peace movement of the 1800s7
Internal public relations’ role with workplace, spirituality, and religion7
Optimizing organizational corrective communication: The effects of correction placement timing, refutation detail level, and corrective narrative type on combating crisis misinformation narratives7
Retelling the past crisis: Crisis memory and its influences on organizational reputation and public responses7
Mind the gap: Understanding public relations competence in the eyes of practitioners and the dominant coalition7
When things get personal: Understanding revenge by proxy as a function of consumer nationalism7
Streaming disasters on TikTok: Examining social mediated crisis communication, public engagement, and emotional responses during the 2023 Maui wildfire7
Theorizing issue-driven public attention and expectations in audience responses to corporate sociopolitical activism: A mixed-method analysis7
Modeling the antecedents and outcomes of perceived relationship investment (PRI) in nonprofit organizations7
Crisis management on social media: Effect of pre-crisis inoculation strategy and midst-crisis organizational interactivity7
Dignity and respect or homocommodification? Applying moral philosophy to LGBTQ public relations7
The effects of crisis type and CSR fit on organizational outcomes: The moderating role of authentic leadership in shaping organizational reputation, word-of-mouth, and purchase intentions7
Mapping networks in corporate social responsibility communication on social media: A new approach to exploring the influence of communication tactics on public responses7
Silence is golden? Mitigating different types of online firestorms of Fortune 100 corporations on Twitter7
The U.S. capability framework for public relations and communication management: Results of a national three-stage study7
Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach7
Explorations on mediated communication and beyond: Toward a theory of social media7
Addressing participation, belonging, and temporality in public formation and maintenance: Advancing a rhetorical approach to publics7
The few, the proud, the satisfied? The relationship between perceptions of public affairs and job satisfaction in the U.S. Marine Corps7
Artificial intelligence for internal communication: Strategies, challenges, and implications6
Fans, friends, critics, and foes: How CSR-based stakeholder segmentation differentiates perceived corporate ethics, trust, and perceived brand quality6
Holistic understanding of individuals’ prosocial behaviors: A configurational approach6
The media literacy divide: Ideological framing of labor in public relations agency internship postings6
Perceptions of formal career achievements in public relations by students, professionals, and employers: Certificate, accreditation, and College of Fellows6
Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions6
Shaping corporate character via chatbot social conversation: Impact on organization-public relational outcomes6
Editorial Board6
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital6
Together in crisis: A comparison of organizational and faith-holders’ crisis communication6
The communicative power of nonprofit actions and values: A pilot study of dialogic stewardship6
When culture and ethics meet: Understanding the dynamics between cultural dimensions, moral orientations, moral inequity, and commitment in the context of corporate misconduct allegations6
Capability gap in relation to public relations´ strategic issues in Latin America6
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry6
Development of public relations research in Ghana: A systematic review6
The state of public relations research addressing Latin America: Analysis of published articles in the region's official languages between 1980 and 20206
Corporate sustainability as a hegemonic discourse of globalization: The discourse-historical approach as a critical issues and stakeholder analysis tool6
“We are the land:” An analysis of cultural appropriation and moral outrage in response to Christian Dior’s Sauvage scandal6
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners5
How sorry are you? Intensified apologies and the mediating role of perceived remorse in corporate crisis communication5
The state of health public relations: A content analysis of published articles in seven communication journals from 2001 to 20215
Editorial Board5
Theory advancing practice: The contingency theory in the strategic management of crises, conflicts and complex public relations issues5
“Not the company we thought it was.” Southwest Airlines’ attempt at image repair during its october 2021 flight cancellation crisis5
Employee perceptions of ethical listening in U.S. organizations5
Conserving complexity: A complex systems paradigm and framework to study public relations’ contribution to grand challenges5
Introducing the Marginalized Image Navigation and Expression (MINE) principles via the confirmation hearings of judge Ketanji Brown Jackson5
Moving beyond the sector: The spillover effects of an NPO’s crisis on the same and different sectors5
Contingency theory informs relationship management: Exploring the contingent organization-public relationships (COPR) in a crisis of Mainland China5
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis5
Understanding conspiratorial thinking (CT) within public relations research: Dynamics of organization-public relationship quality, CT, and negative megaphoning5
From “an open field” to established “waves”: Public relations scholarship through the lens of Public Relations Review5
Issue contention and consumers’ reactions to corporate social responsibility: Challenging the dyadic assumptions5
Communicating strategic CEO activism to promote employee prosocial behaviors: Understanding the mediating role of employee prosocial sensemaking5
Instilling warmth in artificial intelligence? Examining publics’ responses to AI-applied corporate ability and corporate social responsibility practices4
Identifying a credible spokesperson for corporate social responsibility initiatives: Findings from a cross-national study4
A decade of social media in public relations research: A systematic review of published articles in 2010–20204
Two-way communication, symmetry, negative spaces, and dialogue4
Digitalization in public relations—Changing competences: A longitudinal analysis of skills required in PR job ads4
Exploring trauma-informed listening among public relations professionals4
The experiences of English National Health Service professional communicators during the Covid-19 pandemic4
Beyond reputational and financial damage: Examining emotional and religious harm in a post-crisis case study of Hillsong Church4
Toward a tent-driven model of organizations: Stakeholders, permeability, and multiple identities in public relations theory4
Connecting issues, CSR, and OPRs: Unpacking identity mediators of the effect of CSR on relationship and the moderating role of intergroup dynamics4
Capturing the dynamic tension in CSR discourses: Toward an integrative circuit of culture model4
How does it depend?: A systematic review of the contingency theory of accommodation in communication scholarship4
The relationship between public-relations and journalists in WhatsApp technology4
Protecting organizational reputation during a para-crisis: The effectiveness of conversational human voice on social media and the roles of construal level, social presence, and organizational listeni4
Warranted inferences of mediation and possibility of a threshold effect: Verifying the mediating effects of anger in situational crisis communication theory4
Identity resilience in times of mediatization: Comparing employees’ with citizens’ perceptions of a public organization4
A strategic employee attribute scale: Mediating role of internal communication and employee engagement4
Towards a theory of organizational storytelling for public relations: An engagement perspective4
A case for the plausibility of public relations licensing: The carrot of privileged communication4
Agonism in the arena: Analyzing cancel culture using a rhetorical model of deviance and reputational repair4
Corporate lobbying: Role perceptions and perceived influence on political decisions of public affairs professionals4
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