Public Relations Review

Article	Citations
Employee coping with organizational change in the face of a pandemic: The role of transparent internal communication	104
Effects of Issue Ownership, Perceived Fit, and Authenticity in Corporate Social Advocacy on Corporate Reputation	58
The impact of employee engagement, organisational support and employer branding on internal communication satisfaction	57
Does the medium matter? A meta-analysis on using social media vs. traditional media in crisis communication	52
Engaging for a social licence to operate (SLO)	50
Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors	50
Corporate social advocacy as engagement: Nike's social justice communication	47
Developing a multi-level organization-public dialogic communication framework to assess social media-mediated disaster communication and engagement outcomes	44
Internal communicators’ understanding of the definition and importance of employee advocacy	42
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak	40
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 2020	36
Managing strategic influencer communication: A systematic overview on emerging planning, organization, and controlling routines	35
The paradoxical effects of communicating CSR activities: Why CSR communication has both positive and negative effects on the perception of a company’s social responsibility	34
Mapping corporate social responsibility research in communication: A network and bibliometric analysis	33
Irresistible possibilities: Examining the uses and consequences of social media influencers for contemporary public relations	32
Politicization of corporations and their environment: Corporations’ social license to operate in a polarized and mediatized society	31
De-motivating employees’ negative communication behaviors on anonymous social media: The role of public relations	31
Examining consumer attitudes toward CSR and CSA messages	31
Science public relations: The parallel, interwoven, and contrasting trajectories of public relations and science communication theory and practice	30
Two-way communication, symmetry, negative spaces, and dialogue	28
Relationship matters: How government organization-public relationship impacts disaster recovery outcomes among multiethnic communities	27
Social media ethics in the data economy: Issues of social responsibility for using Facebook for public relations	27
Crisis collective memory making on social media: A case study of three Chinese crises on Weibo	26
Dealing with the COVID-19 crisis: Theoretical application of social media analytics in government crisis management	25
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing	25

Visual communication and public relations: Visual frame building strategies in war and conflict stories	24
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training	24
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy	24
How dialogic internal communication fosters employees’ safety behavior during the COVID-19 pandemic	23
“I've never seen a client say: ‘Tell the influencer not to label this as sponsored’”: An exploration into influencer industry ethics	23
Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse	23
Online firestorms in social media: Comparative research between China Weibo and USA Twitter	22
Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions	22
How publics react to situational and renewing organizational responses across crises: Examining SCCT and DOR in social-mediated crises	22
Appeals to ‘the public interest’: How public relations and lobbying create a social license to operate	21
The skills required for entry-level public relations: An analysis of skills required in 1,000 PR job ads	21
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation	21
University Engagement for Enlightening CSR: Serving Hegemony or Seeking Constructive Change	21
The social imperative in public relations: Utilities of social impact, social license and engagement	20
Social media engagement with organization-generated content: Role of visuals in enhancing public engagement with organizations on Facebook and Instagram	20
Empowerment or disempowerment: Exploring stakeholder engagement in nation branding through a mixed method approach to social network analysis	20
The right side of history, inc.: Social issues management, social license to operate, and the Obergefell v. Hodges decision	20
Social media users’ crisis response: A lexical exploration of social media content in an international sport crisis	20
Crisis narrative and the paradox of erasure: Making room for dialectic tension in a cancel culture	19
Measuring success: Explications and measurement scales of instructing information and adjusting information	19
When an organization violates public expectations: A comparative analysis of sustainability communication for corporate and nonprofit organizations	19
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?	19
A decade of social media in public relations research: A systematic review of published articles in 2010–2020	19
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners	19
Fake news: How emotions, involvement, need for cognition and rebuttal evidence (story vs. informational) influence consumer reactions toward a targeted organization	19
Convergence or divergence? A comparative analysis of CSR communication by leading firms in Asia, Europe, and North America	18
Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience	18
The impact of startup CEO communication on employee relational and behavioral outcomes: Responsiveness, assertiveness, and authenticity	18
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry	17
Setting socially mediated engagement parameters: A topic modeling and text analytic approach to examining polarized discourses on Gillette’s campaign	17
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification	17
Relationship cultivation and public engagement via social media during the covid-19 pandemic in China	17
Employee perceptions of ethical listening in U.S. organizations	17
Testing perceptions of organizational apologies after a data breach crisis	16
Finding an antidote: Testing the use of proactive crisis strategies to protect organizations from astroturf attacks	16
Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma	16
Clean diesel and dirty scandal: The echo of Volkswagen’s dieselgate in an intra-industry setting	16
Operationalizing genuineness in CSR communication for public engagement on social media	15
Understanding INGO relationship management: A case study approach to multinational organization–public relationships	14
Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite	14
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital	14
Socially stigmatized company’s CSR efforts during the COVID-19 pandemic: The effects of CSR fit and perceived motives	14
Exploring the mediating role of government–public relationships during the COVID-19 pandemic: A model comparison approach	14
Public responses to nonprofit social media messages: The roles of message features and cause involvement	14
Getting called out: Effects of feedback to social media corporate social responsibility statements	14
Elaborating the concept of threat in contingency theory: An integration with moral outrage and situational crisis communication theory	13
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility	13
A process view of crisis misinformation: How public relations professionals detect, manage, and evaluate crisis misinformation	13
Ethics of care in action: Overview of holistic framework with application to employee engagement	13
Examining characteristics of prebunking strategies to overcome PR disinformation attacks	13

In whose interests? When relational engagement to obtain a social license leads to paradoxical outcomes	13
Exploratory Study of Public Relations Roles in Zimbabwe	13
What does learning by listening bring to citizen engagement? Lessons from a government program	13
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment	13
From “an open field” to established “waves”: Public relations scholarship through the lens of Public Relations Review	12
The structure and evolution of global public relations: A citation and Co-citation analysis 1983–2019	12
Do instructing and adjusting information make a difference in crisis responsibility attribution? Merging fear appeal studies with the defensive attribution hypothesis	12
Increasing employee advocacy through supervisor motivating language: The mediating role of psychological conditions	12
Using STOPS to predict prosocial behavioral intentions: Disentangling the effects of passive and active communicative action	12
Inoculation theory and public relations	12
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter	11
Mapping networks in corporate social responsibility communication on social media: A new approach to exploring the influence of communication tactics on public responses	11
Crisis communication: The mediating role of cognitive and affective empathy in the relationship between crisis type and crisis response strategy on post-crisis reputation and forgiveness	11
Communication with intent: A typology of communicative interaction in engagement	11
Examining the rage donation trend: Applying the anger activism model to explore communication and donation behaviors	11
What drives a tough call: Determining the importance of contingency factors and individual characteristics in communication executives’ stance decision-making through a conjoint analysis	11
Internal public relations’ role with workplace, spirituality, and religion	11
Measuring consumer digital engagement and political consumerism as outcomes of corporate political advocacy	11
The status of public relations research addressing Latin America: A content analysis of published articles from 1980 to 2020	10
When transparent leadership communication motivates employee advocacy: Testing the mediator roles of employee attributions in CEO activism	10
Megaphoning effects of skepticism, cynicism, and situational motivation on an environmental CSR activity	10
Attenuating public skepticism: Effects of pre-crisis corporate engagement and post-crisis CSR initiatives on corporate evaluations	10
Public relations and customer service: Employer perspectives of social media proficiency	10
Public relations as “dirty work”: Disconfirmation, cognitive dissonance, and emotional labor among public relations professors	10
Digitalization in public relations—Changing competences: A longitudinal analysis of skills required in PR job ads	10
Improving government communication and empowering rural communities: Combining public relations and development communication approaches	10
Exploring online opinion leadership in the network paradigm: An analysis of influential users on Twitter shaping conversations around anthem protests by prominent athletes	10
Managing relationships on Facebook: A long-term analysis of leading companies in Germany	10
Restoring trust through transparency: Examining the effects of transparency strategies on police crisis communication in Mainland China	9
Overt Yet Covert: The Paradox of the Positive Flaw in Public Relations Practice	9
Corporate lobbying: Role perceptions and perceived influence on political decisions of public affairs professionals	9
Emotional intelligence and public relations: An empirical review	9
Social media advocacy and gun violence: Applying the engagement model to nonprofit organizations’ communication efforts	9
Revolving around roles – Public affairs practitioners as democratic enablers or as hired guns	9
Dignity and respect or homocommodification? Applying moral philosophy to LGBTQ public relations	9
Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach	9
Computer mediation vs. dialogic communication: How media affordances affect organization-public relationship building	9
Engaging universe 4.0: The case for forming a public relations-strategic intelligence hybrid	9
Putting empathic feelings into words during times of crisis: The impact of differential verbal empathy expressions on organizational reputation	8
Understanding the differences between climate change deniers and believers’ knowledge, media use, and trust in related information sources	8
Organizing community: Activist public relations as place-making	8
U.S. Fortune 500’s stakeholders engagement during the COVID-19 pandemic: Evidence for proactive approaches	8
Explicating the public memory dialectic in public relations: The case of Donald Trump, The Oath Keepers, and January 6, 2021	8
A bibliometric analysis of relationship management as a scholarly field from 1997 to 2022	8
The effects of consideration of future consequences and CSR fit in stigmatized industries: Perceived CSR motives as mediators	8
Effectiveness of persuasive frames in advocacy videos	8
Public-private partnerships: How institutional linkages help to build organizational legitimacy in an international environment	8
Engaging through stories: Effects of narratives on individuals’ skepticism toward corporate social responsibility efforts	8
Coping with workplace racial discrimination: The role of internal communication	8
Can strategic message framing mitigate the negative effects of skeptical comments against corporate-social-responsibility communication on social networking sites?	8
Narrative counters: Understanding the efficacy of narratives in combating anecdote-based vaccine misinformation	8
Public relations and public health: The importance of leadership and other lessons learned from “Understanding AIDS” in the 1980s	8
What do we know about government public relations (GPR)? A systematic review of GPR in public relations literature	8
Reinforcing and challenging whiteness through crisis communication: Proposing a discourse of community repair	8
How does it depend?: A systematic review of the contingency theory of accommodation in communication scholarship	8
Fixing the barn door before the horse bolts: Effects of pre-crisis engagement and stealing thunder in crisis communication	7
Standing their ground: Southern white hegemonic defense of place through camouflaged narrative continuity	7
New public segmentation for political public relations using political fandom: Understanding relationships between individual politicians and fans	7
Mind the gap: Understanding public relations competence in the eyes of practitioners and the dominant coalition	7
Creating shared value (CSV) and mutually beneficial relationships to address societal issues and develop corporate competitive advantage: A case study of Yuhan-Kimberly and an aging population	7
“We are the land:” An analysis of cultural appropriation and moral outrage in response to Christian Dior’s Sauvage scandal	7
Deny or bolster? A comparative study of crisis communication strategies between Trump and Cuomo in COVID-19	7
Impacted publics’ perceptions of crisis communication decision making	7
Public relations in the new millennium: Towards a synoptic view of fifteen years of research in Public Relations Review in the 21st century (2000–2014)	7
The reputational benefits of instructing information: The first test of the revised model of reputation repair	7
A strategic employee attribute scale: Mediating role of internal communication and employee engagement	7
Understanding organizational and socio-cultural contexts: A communicative constitutive approach to social license to operate among top Hong Kong companies	7
Conceptualizing and operationalizing alumni engagement: When conversational voice matters more than openness and assurances of legitimacy	7
Changing Perspectives: Managerial and Legal Considerations Regarding Crisis Communication	7
Crisis and Emergency Risk Communication: FEMA’s Twitter use during the 2017 hurricane season	7
So sorry, now please watch: Identifying image repair strategies, sincerity and forgiveness in YouTubers’ apology videos	7
Explorations on mediated communication and beyond: Toward a theory of social media	7
Managing intractability: Wrestling with wicked problems and seeing beyond consensus in public relations	7
Negotiating crises interpretations: The global rhetorical arena of the 2018 migrant caravan “crisis”	7
Public relations and place branding: Friend, foe or just ignored? A systematic review	7
“Are they allowed to do that?” Content and typology of corporate socio-political positioning on TWITTER. A study of DAX-30 companies in Germany	7
Exploring differences in crisis literacy and efficacy on behavioral responses during infectious disease outbreaks	6
It is time that matters in crisis communication: The role of temporal distance and crisis threat appraisal	6
The Effects of Corporate Elitism and Groupthink on Organizational Empathy in Crisis Situations	6
Integrated financial communication: Insights on the coordination and integration among investor relations and public relations departments of listed corporations in Germany, Austria and Switzerland	6

The dual-continuum approach: An extension of the contingency theory of strategic conflict management	6
Employees’ voice behavior in response to corporate social irresponsibility (CSI): The role of organizational identification, issue perceptions, and power distance culture	6
Redefining the link between internal communication and employee engagement	6
When non-CSR-themed social media influencers endorse corporate CSR initiatives: Effects of publics’ perceived influencer characteristics and leadership	6
Care-based relationship management during remote work in a crisis: Empathy, purpose, and diversity climate as emergent employee-organization relational maintenance strategies	6
A conceptual update to image restoration theory (IRT) via an analysis of the vice-presidential campaign of Kamala Harris	6
A systematic review of digital internal communication	6
What fosters interorganizational frame convergence: Examining a semantic network during the opioid crisis	6
What constitutes great IDEA? An examination of corporate diversity communication on facebook and external and internal stakeholder reactions	6
Through the lens of ethnicity: Semantic network and thematic analyses of United Airlines’ dragging crisis	6
What counts amid contention? Measuring perceived intractable problems in public relations	6
“I want to create change; I want to create impact”: Personal-activism narratives of Indigenous Australian women working in public relations	6
The role of ethical leadership in building influence: Perspectives from female public relations professionals	6
“Don’t Mess with Ukrainian Farmers”: An examination of Ukraine and Kyiv’s official Twitter accounts as crisis communication, public diplomacy, and nation building during Russian invasion	6
Engagement in context: Making meaning of the Latino community health engagement process	6
Relationship cultivation strategies in the metaverse	6
Social License to Operate in Crowdfunding Campaigns	5
Putting stakeholders’ engagement in the equation: Proposing the integrated network engagement model	5
Development of public relations research in Ghana: A systematic review	5
The state of internal communication in Latin America: An international Delphi study	5
Reconceptualizing employee disengagement as both attitudinal and behavioral: Narratives from China	5
Corporate social advocacy or social issues management? Examining state flagship universities’ responses to the killing of George Floyd	5
Understanding conspiratorial thinking (CT) within public relations research: Dynamics of organization-public relationship quality, CT, and negative megaphoning	5
Emergent stakeholders: Using multi-stakeholder issue networks to gain legitimacy in corporate networks	5
OPR and its corruption of “publics”: A critique	5
The effect of relationship cultivation strategies on organizational reputation in conflict zones: The case of Yemeni private universities	5
Making space for activism studies in public relations curricula	5
A call for reconfiguring evaluation models, pedagogy, and practice: Beyond reporting media-centric outputs and fake impact scores	5
Critical humanism for public relations: Harnessing the synergy of gender, race and sexuality research	5
Apologies combined with other crisis response strategies: Do the fulfillment of individuals' needs to be heard and the timing of response message affect apology appropriateness?	5
Key issue operatives in an issue-driven network: Public relations as a “pocket of strength” in campus sexual assault awareness and prevention	5
Internal crisis communication strategies: Contingency factors determining an accommodative approach	5
Analyzing the nature of self-transcendent emotional elicitors in corporate social advocacy messages	5
A personal-communicative evaluation approach to CEO advocacy & employee relations	5
Contingency theory informs relationship management: Exploring the contingent organization-public relationships (COPR) in a crisis of Mainland China	5
Corporate sustainability as a hegemonic discourse of globalization: The discourse-historical approach as a critical issues and stakeholder analysis tool	5
Shaping corporate character via chatbot social conversation: Impact on organization-public relational outcomes	5
Beyond reputational and financial damage: Examining emotional and religious harm in a post-crisis case study of Hillsong Church	5
A preliminary study for developing perceived ESG scale to measure public perception toward organizations’ ESG performance	5
The parallel power in organizations’ defense: Exploring faith-holders and their crisis communication	5
Complexity theory as a new lens for digital social advocacy	5
Moral conflict and dynamic equilibrium: Public relations as strategic conflict management	4
Navigating the COVID-19 pandemic in the contingency framework: Antecedents and consequences of public’s stance toward the CDC	4
What makes nonprofit organizations (NPOs) talk transparently about their connections with businesses on Twitter? Insights from nonprofit-business network portfolios and resource dependencies	4
Reconceptualizing the self-efficacy construct in public relations research: The case of sojourners and their communicative behaviors	4
Citizen brand: The emergence of brandstanding as organizational engagement and civic duty	4
The role of the corporate purpose and how investor relations officers make sense of it	4
Role conceptions of university communicators: A segmentation analysis of communication practitioners in higher education institutions	4
A two-path model of the impact of LGBTQ+ diversity CSR levels on public response	4
Issue contention and consumers’ reactions to corporate social responsibility: Challenging the dyadic assumptions	4
A public health crisis in the university: Impact of crisis response strategies on universities’ transparency and post-crisis relationships during COVID 19 pandemic	4
Policy aside: A framing study on policy change and its influence on the perception of an organization’s culture	4
Together in crisis: A comparison of organizational and faith-holders’ crisis communication	4
Organizational legitimacy for high-risk facilities: Examining the case of NBAF	4
Stakeholder influence, government power, and new opportunities for Chinese Internet companies: A multilevel network analysis of cross-sector networks	4
The relationship between public-relations and journalists in WhatsApp technology	4
Enhancing young consumer’s relational and behavioral outcomes: The impact of CEO activism authenticity and value alignment	4
Towards a theory of organizational storytelling for public relations: An engagement perspective	4
Silence is golden? Mitigating different types of online firestorms of Fortune 100 corporations on Twitter	4
Should business have ‘a sense of morality’?: Company director views on corporate engagement with socio-political issues	4
Finding the path beyond reputation repair: A structural topic modeling analysis of the crisis communication paradigm in public relations	4
When culture and ethics meet: Understanding the dynamics between cultural dimensions, moral orientations, moral inequity, and commitment in the context of corporate misconduct allegations	4
Fans, friends, critics, and foes: How CSR-based stakeholder segmentation differentiates perceived corporate ethics, trust, and perceived brand quality	4
Modeling the antecedents and outcomes of perceived relationship investment (PRI) in nonprofit organizations	4
Crisis management on social media: Effect of pre-crisis inoculation strategy and midst-crisis organizational interactivity	4
Dissecting moral judgements: Using moral foundation theory to advance the contingency continuum	4