Public Relations Review

Article	Citations
Examining message framing in a higher education crisis: A qualitative analysis of organizational perspectives and media portrayals	108
Relationship cultivation strategies in the metaverse	65
The impact of diversity communication on employee organizational identification and employee voice behaviors: A moderated mediation model	62
Editorial Board	56
Social media in public relations scholarship: A database-based systematic review of published articles from 2015 to 2020	50
Spotlight on a complex crisis spillover: A multi-organisational perspective on rebuilding trust and reducing distrust in the Australian banking industry	49
Corporate social advocacy or social issues management? Examining state flagship universities’ responses to the killing of George Floyd	46
Business-centered versus socially responsible corporate diversity communication. An assessment of stakeholder (dis)agreement on Twitter	44
Social media advocacy and gun violence: Applying the engagement model to nonprofit organizations’ communication efforts	42
Plain old Bess in a different dress? Disruptions of public relations in the digital age	42
The processes-to-end(s) paradox of public relations	38
Commentary is free: Issue management and gaining capital with thought leadership	36
A quiver full of arrows: An examination of tactics employed by CEO activists in Ghana	35
Editorial Board	34
Enhancing Employee Engagement via Leaders’ Motivational Language in times of crisis: Perspectives from the COVID-19 outbreak	34
Public relations in the new millennium: Towards a synoptic view of fifteen years of research in Public Relations Review in the 21st century (2000–2014)	32
Culture and internal communication in Chile: Linking ethical organizational culture, transparent communication, and employee advocacy	32
“Don’t Mess with Ukrainian Farmers”: An examination of Ukraine and Kyiv’s official Twitter accounts as crisis communication, public diplomacy, and nation building during Russian invasion	32
Editorial essay: Artificial Intelligence and public relations	32
Understanding how corporate social responsibility partnership factors influence nonprofit supportive intentions	31
Public expectations of crisis outcomes in the social media era in China: A communication-mediated psychological mechanism	31
Editorial Board	30
The role of public relations in a counterhegemony: A case study of the 1968 poor people’s campaign	29
A blame narrative approach to apologetic crisis management: The serial apologiae of United Airlines	29
A two-path model of the impact of LGBTQ+ diversity CSR levels on public response	28

Designing effective corporate social advocacy campaigns using valence, arousal, and issue salience	28
Emotional intelligence and public relations: An empirical review	27
The ethical dimension of public relations in Europe: Digital channels, moral challenges, resources, and training	27
Integrated financial communication: Insights on the coordination and integration among investor relations and public relations departments of listed corporations in Germany, Austria and Switzerland	27
Black-owned business and passionate brand publics: A netnography of The Honey Pot Company PR crisis	26
Situational dependence of internal communication channels	26
Who’s missing out? The impact of digital networking behavior & social identity on PR job search outcomes	26
Social impact taxonomy: A definitional framework	26
Examining characteristics of prebunking strategies to overcome PR disinformation attacks	25
Crisis and Emergency Risk Communication: FEMA’s Twitter use during the 2017 hurricane season	25
Convergence or divergence? A cross-platform analysis of climate change visual content categories, features, and social media engagement on Twitter and Instagram	23
Editorial Board	23
When public relations meets social media: A systematic review of social media related public relations research from 2006 to 2020	22
A conceptual update to image restoration theory (IRT) via an analysis of the vice-presidential campaign of Kamala Harris	22
Perceptions about corporate positioning on controversial sociopolitical issues: Examining big pharma engagement with patient advocacy	22
Crisis response strategy manipulation: A systematic review and a test of nuances	22
Unpacking publics’ disengagement and information behaviors: Roles of psychological distance, feasibility and desirability in an environmental sustainability issue	22
Computational strategic communication in a data-driven world	21
Legitimacy, issue management, and gun debate	21
Empathy in public relations practice of South Korea	21
The change process to agile public relations	20
Elaborating the concept of threat in contingency theory: An integration with moral outrage and situational crisis communication theory	20
Public relations and place branding: Friend, foe or just ignored? A systematic review	20
Building “foundational” linkages between development communication and public relations: A collaborative communication approach to development	20
Situating deep learning in a relating management approach: Examining the dynamics and outcomes of contingent organization-public relationships (COPRs) in crisis	20
A social influence perspective toward employee-organization relationships: The role of relationship norms in employee peer networks	19
The evolution of digital public relations research	19
Should business have ‘a sense of morality’?: Company director views on corporate engagement with socio-political issues	19
“Rogue machines” and crisis communication: When AI fails, how do companies publicly respond?	19
Value creation through organizational storytelling: Strategic narratives in foreign government public relations	18
The Delphi Panel investigation of artificial intelligence in investor relations	18
Porous boundaries, contentious boundaries: “Public relations” and “propaganda” within the discourse of Italian PR professionals after 1945	18
Editorial Board	18
The National Association of Manufacturers World War II campaign: A historical case study on power, ideology, and discourse	18
Clarifying covenants and delineating devotion: Explicating religious public relations relationship frameworks	18
The complicity of corporate sustainability on social issues: Investigating the mediating roles of valence and perceived authenticity	18
Is public relations a Tragedy of the Commons (TOTC) for the public sphere?The need of an ecology of content	18
Negative spaces as a strategic decision: The case of the Israeli Security Agency	18
When transparent leadership communication motivates employee advocacy: Testing the mediator roles of employee attributions in CEO activism	17
Validation of country-of-origin effects on crisis spillovers: A meta-analysis	17
How political ideology affects the communication of organizational relations: A social network approach	17
The effects of consideration of future consequences and CSR fit in stigmatized industries: Perceived CSR motives as mediators	17
Women’s activism as public relations in a patriarchal society: The case of Kuwait	17
When non-CSR-themed social media influencers endorse corporate CSR initiatives: Effects of publics’ perceived influencer characteristics and leadership	17
Nation branding via sportswashing: An exploration of pro-China YouTube influencers and commenters around the 2022 Winter Olympic Games	16
Can strategic message framing mitigate the negative effects of skeptical comments against corporate-social-responsibility communication on social networking sites?	16
Mapping social networks: A qualitative approach to networked public relations scholarship	16
Different shades of green deception. Greenwashing’s adverse effects on corporate image and credibility	16
Exploring differences in crisis literacy and efficacy on behavioral responses during infectious disease outbreaks	16
Unpack the relational and behavioral outcomes of internal CSR: Highlighting dialogic communication and managerial facilitation	16

Incorporating competition and comparisons into crisis communication: How competing organizations respond to industry crises	15
A Delphi study on the state and future of hispanic public relations in the United States	15
Political public relations, leadership, and COVID-19: A comparative assessment of Prime Ministers Ardern and Morrison on Facebook and Twitter	15
The constant report: Everything, everywhere, all at once?	15
A bibliometric analysis of relationship management as a scholarly field from 1997 to 2022	15
Advocacy fit and social identity in corporate social advocacy: A multigroup analysis of public responses	15
The status of public relations research addressing Latin America: A content analysis of published articles from 1980 to 2020	15
Asking for trouble with pure accommodation: Paracrises as rhetorical situations	15
Managing multi-stakeholder relationships in nonprofit organizations through multiple channels: A systematic review and research agenda for enhancing stakeholder relationship marketing	15
Arts promotion and Black urban displacement: Exploring the paradox of the positive in government public relations and urban renewal discourse	14
How individuals use nonprofit organizations’ social media pages: Understanding functions of and networks from individual posts for social change	14
Editorial Board	14
The dual-continuum approach: An extension of the contingency theory of strategic conflict management	14
It is all in the name: Toward a typology of public relations professionals’ ethical dilemmas	14
The reputational benefits of instructing information: The first test of the revised model of reputation repair	14
Virtual community engagement: Engaging virtual communities for nation branding through sports	14
Networks of international public relations production: The case of Latin American organizations’ connections to U.S. agents	14
Dynamics between fragmentation and unity: Identity and nonprofit relationship management in the Asian American Community	13
Confronting controversial content: Examining online narratives and frames in #CancelSpotify and #NetflixWalkout	13
Social media and citizen mobilization: How Chinese government agencies use Weibo to advance the 2030 agenda goals on sustainability	13
“A symbol of service and sacrifice, mourning and memory”: Public relations and public memory the 100th year commemoration of the tomb of the unknown soldier	13
Pushing hands and buttons: The effects of corporate social issue stance communication and online comment (in)civility on publics’ responses	13
Navigating change in the era of COVID-19: The role of top leaders’ charismatic rhetoric and employees’ organizational identification	13
A cross-disciplinary review of crisis spillover research: Spillover types, risk factors, and response strategies	13
Stakeholder influence, government power, and new opportunities for Chinese Internet companies: A multilevel network analysis of cross-sector networks	13
Examining the role of CEO's authentic communication on corporate reputation: Analysis of public opinions regarding Zoom's layoff announcement on social media	13
What constitutes great IDEA? An examination of corporate diversity communication on facebook and external and internal stakeholder reactions	13
The role of the corporate purpose and how investor relations officers make sense of it	12
Revisiting the SMCC model: How Chinese public relations practitioners handle social-mediated crises	12
Pragmatic optimism, crisis leadership, and contingency theory: A view from the C-suite	12
Crime has a PR component: Public relations in U.S. mystery novels	12
Timeliness, responsiveness and the human voice: The effects of dialogic strategies and the mediating role of perceived communication ethicality on social media relationship building	12
Conceptualizing allegiant communication behavior: A cross-national study of employees’ self-orchestration of voice and silence	12
Presidential crisis: An analysis of Biden & Trump’s crisis communications strategies in response to allegations of sexual misconduct	12
Managing spillover: Response strategies to another Charity’s crisis	12
The state of social-mediated crisis communication research through the lens of global scholars: An updated assessment	11
Exploring online opinion leadership in the network paradigm: An analysis of influential users on Twitter shaping conversations around anthem protests by prominent athletes	11
The state of internal communication in Latin America: An international Delphi study	11
Narrative persuasion by corporate CSR messages: The impact of narrative richness on attitudes and behavioral intentions via character identification, transportation, and message credibility	11
The ripple effects of leadership's motivating language: Cultivating employee support for corporate social advocacy and organizational trust	11
Morality rules: Understanding the role of prior reputation in consequences of scansis	11
When publics collide: Developing the dual orientation conflict model in inter-public conflict	11
U.S. Fortune 500’s stakeholders engagement during the COVID-19 pandemic: Evidence for proactive approaches	11
Crisis communication: The mediating role of cognitive and affective empathy in the relationship between crisis type and crisis response strategy on post-crisis reputation and forgiveness	11
Editorial Board	11
Editorial: Special issue on the spillover effect of crises	11
Measuring social movement engagement: A co-creational approach to public engagement and social capital	10
Collective empowerment and connective outcry: What legitimize netizens to engage in negative word-of-mouth of online firestorms?	10
Grand strategy and public diplomacy: A case study on China’s Belt and Road Initiative and its reception in the Australian press	10
Editorial Board	10
“I want to create change; I want to create impact”: Personal-activism narratives of Indigenous Australian women working in public relations	10
When things get personal: Understanding revenge by proxy as a function of consumer nationalism	10
Minecraft, mangroves, and dialogic potential: An analysis of video game live streaming and its implications for public relations research	10
Motivating employee voicing behavior in optimizing workplace generative ai adoption: The role of organizational listening	10
A scoping review of arab public relations scholarship	10
Diplomatic first aid or first harm: The specialized communicative role of foreign temporary migrants for their host region	10
What does learning by listening bring to citizen engagement? Lessons from a government program	10
Silence is golden? Mitigating different types of online firestorms of Fortune 100 corporations on Twitter	10
When ethics are compromised: Understanding how employees react to corporate moral violations	10
Putting stakeholders’ engagement in the equation: Proposing the integrated network engagement model	10
Does quality matter? Understanding quality of communication consulting from a client and consultant perspective	10
Analyzing media valence shifts: The association between a U.S. PR firm's engagement and Kenya's portrayal in U.S. media	10
Citizen brand: The emergence of brandstanding as organizational engagement and civic duty	10
To hasten slowly: The prudence of slow AI implementation in public relations	10
Negative spill over effects in brand alliance crises	10
Streaming disasters on TikTok: Examining social mediated crisis communication, public engagement, and emotional responses during the 2023 Maui wildfire	10
The effects of crisis type and CSR fit on organizational outcomes: The moderating role of authentic leadership in shaping organizational reputation, word-of-mouth, and purchase intentions	9
Friend or faux: Testing the perceived authenticity of corporate socio-political activism messages on Instagram through the lens of Black Lives Matter	9
Revisiting PR professionalism and ethics in the generative AI era through PR practitioners’ insights	9
Mapping networks in corporate social responsibility communication on social media: A new approach to exploring the influence of communication tactics on public responses	9
Networks of neuronormativity: Toward a systemic understanding of marginalization in public relations	9
Explorations on mediated communication and beyond: Toward a theory of social media	9
Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach	9
The few, the proud, the satisfied? The relationship between perceptions of public affairs and job satisfaction in the U.S. Marine Corps	9
Retelling the past crisis: Crisis memory and its influences on organizational reputation and public responses	9
Internal crisis communication: The effects of negative employee-organization relationships on internal reputation and employees’ unsupportive behavior	9
Engaging in organizational advocacy to fulfill corporate responsibility to race: How passion drives activists’ behavior	9
Fast fashion's environmental CSR through NGO collaboration: The impact of collaboration level and environmental focus on CSR authenticity and consumer responses	8
Optimizing organizational corrective communication: The effects of correction placement timing, refutation detail level, and corrective narrative type on combating crisis misinformation narratives	8
Reviews in the dark: A netnographic exploration of reviewer networks and the dynamics of online review manipulation	8

Modeling the antecedents and outcomes of perceived relationship investment (PRI) in nonprofit organizations	8
Fabricating CSR authenticity: The Illusory Truth Effect of CSR communication on social media in the AI era	8
Addressing participation, belonging, and temporality in public formation and maintenance: Advancing a rhetorical approach to publics	8
Theorizing issue-driven public attention and expectations in audience responses to corporate sociopolitical activism: A mixed-method analysis	8
Dignity and respect or homocommodification? Applying moral philosophy to LGBTQ public relations	8
Words matter: The impact of workplace verbal aggressiveness on workgroup relationship conflict, work-life conflict, and employee-organization relationships	8
Internal public relations’ role with workplace, spirituality, and religion	8
Capability gap in relation to public relations´ strategic issues in Latin America	8
Rethinking the start date for media relations and press releases: The peace movement of the 1800s	8
Artificial intelligence for internal communication: Strategies, challenges, and implications	8
Perceptions of formal career achievements in public relations by students, professionals, and employers: Certificate, accreditation, and College of Fellows	7
Conserving complexity: A complex systems paradigm and framework to study public relations’ contribution to grand challenges	7
The state of public relations research addressing Latin America: Analysis of published articles in the region's official languages between 1980 and 2020	7
The media literacy divide: Ideological framing of labor in public relations agency internship postings	7
Conversational spaces enabling conversational contestation: Making sustainability communication in organizations political (again)	7
How controversial businesses communicate CSR on Facebook: Insights from the Canadian cannabis industry	7
Editorial Board	7
Development of public relations research in Ghana: A systematic review	7
Corporate sustainability as a hegemonic discourse of globalization: The discourse-historical approach as a critical issues and stakeholder analysis tool	7
When culture and ethics meet: Understanding the dynamics between cultural dimensions, moral orientations, moral inequity, and commitment in the context of corporate misconduct allegations	7
The ‘Good Samaritan’: The effects of corporate conflict engagement on public satisfaction and their behavioral intentions	7
Co-orientation on social impact: The role of perspectives	7
Shaping corporate character via chatbot social conversation: Impact on organization-public relational outcomes	7
Crisis management on social media: Effect of pre-crisis inoculation strategy and midst-crisis organizational interactivity	7
“We are the land:” An analysis of cultural appropriation and moral outrage in response to Christian Dior’s Sauvage scandal	7
The communicative power of nonprofit actions and values: A pilot study of dialogic stewardship	7
Together in crisis: A comparison of organizational and faith-holders’ crisis communication	7
Holistic understanding of individuals’ prosocial behaviors: A configurational approach	7
Fans, friends, critics, and foes: How CSR-based stakeholder segmentation differentiates perceived corporate ethics, trust, and perceived brand quality	7
Stakeholder engagement in a multicultural context: The contribution of (personal) relationship cultivation to social capital	7
Empathy as a main ingredient of impactful crisis communication: The perspectives of crisis communication practitioners	6
How sorry are you? Intensified apologies and the mediating role of perceived remorse in corporate crisis communication	6
Contingency theory informs relationship management: Exploring the contingent organization-public relationships (COPR) in a crisis of Mainland China	6
The state of health public relations: A content analysis of published articles in seven communication journals from 2001 to 2021	6
A decade of social media in public relations research: A systematic review of published articles in 2010–2020	6
Identifying a credible spokesperson for corporate social responsibility initiatives: Findings from a cross-national study	6
Communicating strategic CEO activism to promote employee prosocial behaviors: Understanding the mediating role of employee prosocial sensemaking	6
Employee perceptions of ethical listening in U.S. organizations	6
Editorial Board	6
Digitalization in public relations—Changing competences: A longitudinal analysis of skills required in PR job ads	6
Connecting issues, CSR, and OPRs: Unpacking identity mediators of the effect of CSR on relationship and the moderating role of intergroup dynamics	6
Toward a tent-driven model of organizations: Stakeholders, permeability, and multiple identities in public relations theory	6
Understanding conspiratorial thinking (CT) within public relations research: Dynamics of organization-public relationship quality, CT, and negative megaphoning	6
“Not the company we thought it was.” Southwest Airlines’ attempt at image repair during its october 2021 flight cancellation crisis	6
Theory advancing practice: The contingency theory in the strategic management of crises, conflicts and complex public relations issues	6
Moving beyond the sector: The spillover effects of an NPO’s crisis on the same and different sectors	6
From “an open field” to established “waves”: Public relations scholarship through the lens of Public Relations Review	6
Towards a theory of organizational storytelling for public relations: An engagement perspective	6
Issue contention and consumers’ reactions to corporate social responsibility: Challenging the dyadic assumptions	6
Introducing the Marginalized Image Navigation and Expression (MINE) principles via the confirmation hearings of judge Ketanji Brown Jackson	6
A strategic employee attribute scale: Mediating role of internal communication and employee engagement	5
Instilling warmth in artificial intelligence? Examining publics’ responses to AI-applied corporate ability and corporate social responsibility practices	5
Beyond reputational and financial damage: Examining emotional and religious harm in a post-crisis case study of Hillsong Church	5
Public relations lessons from the pandemic: A systematic review of the COVID-19 research in public relations published from 2020 to early 2023	5
The category work of custodians: Passionate publics and online reviews	5
Corporate lobbying: Role perceptions and perceived influence on political decisions of public affairs professionals	5
Capturing the dynamic tension in CSR discourses: Toward an integrative circuit of culture model	5
A case for the plausibility of public relations licensing: The carrot of privileged communication	5
How does it depend?: A systematic review of the contingency theory of accommodation in communication scholarship	5
Drivers of employee engagement with organizational diversity: The power of strategic internal communication	5
Exploring trauma-informed listening among public relations professionals	5
The moral foundations of responsible business: Using computational text analysis to explore the salience of morality in CSR communication	5
A metamodern public relations workflow for the polycrisis: Communication research and planning based on a What If framework	5
Identity resilience in times of mediatization: Comparing employees’ with citizens’ perceptions of a public organization	5
Warranted inferences of mediation and possibility of a threshold effect: Verifying the mediating effects of anger in situational crisis communication theory	5
Protecting organizational reputation during a para-crisis: The effectiveness of conversational human voice on social media and the roles of construal level, social presence, and organizational listeni	5
So sorry, now please watch: Identifying image repair strategies, sincerity and forgiveness in YouTubers’ apology videos	5
“OK at the moment”: The important role listening plays in the relationship between black residents and local government	5
The experiences of English National Health Service professional communicators during the Covid-19 pandemic	5