International Journal of Hospitality Management

Papers
(The H4-Index of International Journal of Hospitality Management is 55. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)
ArticleCitations
Enhancing the sustainability of food waste management practices in emerging economies’ hospitality industry through SECA multi-criteria group decision-making259
Look before you leap: Comparison and profiles of hotel price determinants in four European markets187
Corrigendum to “Innovation in crisis. The role of leadership and dynamic capabilities for a more innovative hospitality industry” [Int. J. Hosp. Manag. 124 (2025) 103946]168
The influence of baby boomers’ perceptions of well-being on their plan to age-in-place post-retirement135
Paying premiums for humanoid service robots in hospitality: What are the key determinants?127
Impact of Japanese hospitality—Omotenashi—on customers’ experiences and their loyalty to restaurants125
Residents’ sense of safety in senior living communities: A conceptual paper125
Antecedents and consequences of service staff’s advice-giving frequency on diners’ overordering behavior120
Hotel managers' sleep quality, ethical leadership, and hotel employees' proactive behavior112
Caught between comfort and conscience: Hotel guests’ ambivalence towards sustainability practices during leisure stay and their customer citizenship behavior108
Does perceived yuanfen impact Chinese customers’ hotel ratings?106
You are what you speak: Influence of future time reference (FTR) in healthy menu promotion104
Improving travel experience for hotel guests: Policy recommendations for pet-friendly hotels99
Customer satisfaction and loyalty with online consumer reviews: Factors affecting revisit intentions99
Spa social responsibility as a quality signal: Building customer loyalty through ethical and sustainable practices97
Intelligence and humanness as key drivers of service value in Generative AI chatbots96
Consumers’ willingness to use the Metaverse for information search: An investigation of the underlying mechanism and critical determinants94
Decoding the information quantity-quality paradox: How eWOM volume influences consumption value uncertainties93
Decoding the shared pathways of consumer technology experience in hospitality and tourism: A meta-analysis91
The importance of information quality according to the type of employee in the airline industry: Robot versus human84
Twenty-two years of International Journal of Hospitality Management: A bibliometric analysis 2000–202183
Impact of customer incivility on restaurant employee stress spread and turnover: COVID-19 vaccination mandate83
How can foodstagramming improve dining outcomes? A normative focus perspective81
Cultivating intention to stay: A cross-cultural exploration of leadership and ethical climates in hotel industry79
Crisis-driven innovation in hospitality: How do international hotel chains innovate to recover from a global crisis?77
The impact of quantitative and qualitative job insecurity on employees’ mental health and critical work-related performance: Exploring the role of employability and gender differences75
The power of sound: The impact of auditory features in hotel short influencer-generated videos on viewer engagement73
Ethical leadership in tourism and hospitality management: A systematic literature review and research agenda73
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients72
Drivers of hotel guests’ choice of smart products: Applying a complexity theory involving TAM, technology readiness, TPB, and emotion factors71
Managers’ perspectives on restaurant food waste separation intention: The roles of institutional pressures and internal forces69
The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry69
Entrepreneurship in the hospitality and tourism industry: A clustered research agenda68
When employees feel betrayed: The mediating role of psychological contract violation on nepotism and workplace commitment in the hotel industry68
A healing touch: Understanding the ‘culture of hospitality’ in chiropractic clinics67
Service Experience and Customers’ eWOM Behavior on Social Media Platforms: The Role of Platform Symmetry67
Think crisis-think female？Female top management team member replacement in the hospitality and tourism firms67
How pet-owning restaurant customers’ experiences shape their emotional reactions: evidence from PLS-SEM and text mining67
Food delivery application quality in customer brand loyalty formation: Identifying its antecedent and outcomes65
The impact of sustainability certifications on performance and competitive action in hotels63
The Gen Z attitude-behavior gap in sustainability-framed eWOM: A generational cohort theory perspective62
Reprint of: A healing touch: Understanding the ‘culture of hospitality’ in chiropractic clinics61
Owned media or earned media? The influence of social media types on impulse buying intention in internet celebrity restaurants61
Negative signals on Peer-to-Peer platforms: The impact of cancellations on host performance across different property types61
Editorial Board60
Editorial Board60
Driving human-robot value co-creation in hospitality: The role of artificial empathy59
Customer collaboration and firm outcomes in hospitality: A contingency perspective on knowledge integration and contextual factors59
Resilience as a process: Long term effects of COVID-19 interventions59
The progressive impact of career calling on voice behaviors through learning goal orientation: A moderated mediation model with affect spin57
Examining the ethical consequences of misleading communication in hospitality industry greenwashing crises57
Leader aggressive humor and hospitality employees’ time theft: The roles of ego depletion and self-compassion56
Returns to scale, technical and efficiency changes in the Spanish hotel industry using technological heterogeneity models55
Formal versus casual: How do customers respond to service robots’ uniforms? The roles of service type and language style55
Does consumers’ reveal engagement behaviours in artificial intelligence (AI)-based technologies? The dynamics of perceived value and self-congruence55
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