Journal of Operations Management

Papers
(The median citation count of Journal of Operations Management is 3. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)
ArticleCitations
211
Issue Information119
Closed‐loop supply chains with product remanufacturing: Challenges and opportunities104
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81
Explicating the microfoundations of operational excellence in services: A capabilities perspective79
Accelerating vehicle fleet turnover to achieve sustainable mobility goals71
Designing the transition to operations in large inter‐organizational projects: Strategy, structure, process, and people70
The impact of governmental COVID‐19 measures on manufacturers' stock market valuations: The role of labor intensity and operational slack68
Hospital and surgeon experience and patient health outcomes after coronary artery bypass graft surgery65
56
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Impact of the U.S.–China trade war on the operating performance of U.S. firms: The role of outsourcing and supply base complexity49
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Public policy and operations management36
Towards a theory of informal supply networks: An exploratory case study of the Za'atari refugee camp36
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Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment33
An empirically grounded analytical approach to hog farm finishing stage management: Deep reinforcement learning as decision support and managerial learning tool33
Survive the economic downturn: Operating flexibility, productivity, and stock crash31
Toward health promotion and prevention: Evidence from a food and health partnership model of care29
Reflecting on 6 years as co‐Editors‐in‐Chief of JOM29
Do voluntary environmental programs matter? Evidence from the EPA SmartWay program28
Evolutions of Omni‐Channel Fulfillment Performance: An In‐Depth Case Study in Grocery Retailing27
Riding the waves of uncertainty: Towards strategic agility in medicine supply systems27
Field experiments in operations management26
Bespoke supply‐chain resilience: The gap between theory and practice25
Carbon neutrality: Operations management research opportunities24
Empirical research methods department: Mission, learnings, and future plans23
Commentaries on “The Lenses of Lean”23
How do suppliers respond to institutional complexity? Examining voluntary public environmental disclosure in a global manufacturing supply network22
A hidden anchor: The influence of service levels on demand forecasts22
To err is human: Exploratory multilevel analysis of supply chain delivery delays22
To Fill a Hollow Core: Roles of Firm Knowledge When Outsourcing Core Component During Technological Change22
Issue Information21
Mitigating upstream disruptions: Effects of extended inventories in first‐ and second‐tier suppliers21
Managing a portfolio of environmental projects: Focus, balance, and environmental management capabilities20
When Complexity Meets Complexity: COVID‐19‐Induced Supply Chain Disruptions and Strategy Portfolio Efficiency20
Innovation intermediation in supply networks: Addressing shortfalls in buyer and supplier capabilities for collaborative innovation20
Advancing the marketing‐operations interface in omnichannel retail19
Issue Information18
Project managers' breadth of experience, project complexity, and project performance18
Rethinking Six Sigma: Learning from practice in a digital age17
The role of communication style in adaptation to interorganizational project disruptions17
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Revenue management in a refurbishing duopoly with cannibalization16
Last‐minute coordination: Adapting to demand to support last‐mile operations16
The roles of locus of causality and buyer attribution in resolution of recurrent supplier‐induced disruptions16
Uncertainty in healthcare operations: How hospitals weather the perfect storm16
Accounting for cross‐location technological heterogeneity in the measurement of operations efficiency and productivity16
From target to actor: Contagion of honesty and deception across buyer–supplier negotiations15
When do part‐time workers increase effectiveness? A study of food banks and the SNAP program outreach15
Stock market reaction to global supply chain disruptions from the 2018 US government ban on ZTE15
Issue Information15
The impact of project‐based interorganizational networks: Evidence from the Chinese movie industry15
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14
Examining the role of single versus dual decision‐making approach for patient care: Evidence from cardiology patients14
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Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications14
Meaningful Theoretical Pathways for Research Contributions14
Reference‐dependent preferences in flat penalty service‐level contracts13
Estimating impacts of logistics processes on online customer ratings: Consequences of providing technology‐enabled order tracking data to customers12
Encounter Decisions for Patients With Diverse Sociodemographic Characteristics: Predictive Analytics of EMR Data From a Large Chain of Clinics12
What servicizing demands of a company: The need for inter‐functional coordination12
Managing coopetition dynamics: A longitudinal study of a multiparty alliance formation in a large utilities project11
Issue Information11
Examining sharing economy operations: A process perspective11
The institutionalization of sharing economy platforms in China11
Causal inference under selection on observables in operations management research: Matching methods and synthetic controls11
What doesn't kill you makes you stronger? Evidence from vampire attacks on decentralized exchange and non‐fungible token marketplace11
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11
Improving care transitions with standardized peer mentoring: Evidence from intervention based research using randomized control trial11
Emancipatory technology and developing‐world supply chains: A case study of African women gemstone miners10
From the Boardroom to the Jobsite: Female Board Representation and Workplace Safety10
Follow‐suit or free‐ride? A relational view of CSR diffusion in a supply chain with customer–supplier closure10
Supplier inventory leanness and financial performance10
Transition paths for condition‐based maintenance‐driven smart services9
Fitting digital visualization board transitions to shop floor tasks9
An analysis of operating efficiency and policy implications in last‐mile transportation following Amazon's integration9
9
Incentivizing Blockchain Participation Through Task Assignment Mechanisms: Evidence From a Natural Experiment of Consensus Protocols on Ethereum9
Issue Information9
Aims and criteria for advancing technology management research at the Journal of Operations Management9
8
The impact of foreign competition on domestic firms' product quality: Evidence from a quasi‐natural experiment in the United States8
Impact of working capital on firm performance: DoesITmatter?8
People, performance and transition: A case study of psychological contract and stakeholder orientation in the Toyota Australia plant closure8
Issue Information8
Strengthening supply chain resilience during COVID‐19: A case study of JD.com8
Product personalization and brand retailer performance: The critical role of brand retailer‐upstream supplier control7
Registered reports in operations management: Lessons from an experimental trial7
Network orchestration in a large inter‐organizational project7
7
Vulnerability diffusions in software product networks7
The cost of convenience: Ridehailing and traffic fatalities7
Evaluating quality reward and other interventions to mitigate US drug shortages7
Realizing supply chain agility under time pressure: Ad hoc supply chains during the COVID‐19 pandemic6
Issue Information6
Competition and slack: The role of tariffs on cost stickiness6
The point of no return? Restrictive changes to lenient return policies and consumer reactions to them6
The inseparable two: Impact of prior success and failure on new product development project discontinuation6
Demand planning for the digital supply chain: How to integrate human judgment and predictive analytics6
An empirical analysis of process improvement from best practice adoption: A study of stroke care best practices6
Building responsive and resilient supply chains: Lessons from the COVID‐19 disruption6
Issue Information5
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Beyond Money: Incentive Effects of Tokenized Ownership on User Contribution in DAOs5
The moderating influence of supplier culture on the relationship between buyer power and supplier shirking5
Behavioral multi‐lever decision‐making: A study of consumer return policy, price, and inventory decisions5
Do mid‐level providers enhance hospital cost per discharge or triple aim performance efficiency? An exploratory analysis4
Global operations and supply‐chain management under the political economy4
Can mass customization slow fast fashion down? The impact on time‐to‐disposal and willingness‐to‐pay4
Helping hampered bidders—Do subsidy auctions work as intended?4
Designing technology for on‐demand delivery: The effect of customer tipping on crowdsourced driver behavior and last mile performance4
4
Steering through the storm: Environmental uncertainty and delivery performance4
Issue Information4
Real‐time demands, restaurant density, and delivery reliability: An empirical analysis of on‐demand meal delivery3
Platform evolution in large inter‐organizational collaborative research programs3
The impact of chief risk officer appointments on firm risk and operational efficiency3
Correction to “An Investigation of Corporate Social Responsibility Conformity: The Roles of Network Prominence and Supply Chain Partners”3
The association between supply chain structure and transparency: A large‐scale empirical study3
Introduction to the special issue on mobility, climate change, and economic inequality3
How deadline orientation and architectural modularity influence software quality and job satisfaction3
Working from home and firm resilience to the COVID‐19 pandemic3
Effects of feedback in manufacturing: A field experiment using smartwatch technology3
Supervised machine learning for theory building and testing: Opportunities in operations management3
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