Journal of Operations Management

Papers
(The median citation count of Journal of Operations Management is 5. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)
ArticleCitations
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Explicating the microfoundations of operational excellence in services: A capabilities perspective134
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How Middle Managers Affect Frontline Idea Generation: Evidence From Healthcare Operations127
Designing the transition to operations in large inter‐organizational projects: Strategy, structure, process, and people126
Correction to “Taking Turns Leading? Rotational Leadership in New Product Development Projects With Supplier Involvement”107
Closed‐loop supply chains with product remanufacturing: Challenges and opportunities102
The impact of governmental COVID‐19 measures on manufacturers' stock market valuations: The role of labor intensity and operational slack75
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Hospital and surgeon experience and patient health outcomes after coronary artery bypass graft surgery64
On‐Demand Schedules, Worker Absenteeism and Patient Dissatisfaction in Home Care Services56
Technology Development Outsourcing: When to Join Forces With a Rival?55
Strange Dance Partners: Supply Chain Cyberattacks and Chained Vulnerability55
The Role of Public and Buyer‐Driven Governance for Supplier Sustainability Development in China51
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Impact of the U.S.–China trade war on the operating performance of U.S. firms: The role of outsourcing and supply base complexity49
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Survive the economic downturn: Operating flexibility, productivity, and stock crash44
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Toward health promotion and prevention: Evidence from a food and health partnership model of care41
The Internet of Things: Reducing the Bullwhip Effect in Hospital Supply Chains38
Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment38
An empirically grounded analytical approach to hog farm finishing stage management: Deep reinforcement learning as decision support and managerial learning tool37
Empirically Grounding Analytics ( EGA ) Research: Approaches, Contributions, and Examples36
Reflecting on 6 years as co‐Editors‐in‐Chief of JOM36
Riding the waves of uncertainty: Towards strategic agility in medicine supply systems36
There Is More to Crowdshipping Than Money: Understanding How Operational Characteristics Influence Driver Behaviors36
Do voluntary environmental programs matter? Evidence from the EPA SmartWay program35
Evolutions of Omni‐Channel Fulfillment Performance: An In‐Depth Case Study in Grocery Retailing35
Field experiments in operations management34
Carbon neutrality: Operations management research opportunities34
A hidden anchor: The influence of service levels on demand forecasts34
How do suppliers respond to institutional complexity? Examining voluntary public environmental disclosure in a global manufacturing supply network33
To Fill a Hollow Core: Roles of Firm Knowledge When Outsourcing Core Component During Technological Change33
Mitigating upstream disruptions: Effects of extended inventories in first‐ and second‐tier suppliers32
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Beyond Discrete‐Time Hazard Regression: Bayesian Regularization for Dynamic Churn Modeling30
Advancing the marketing‐operations interface in omnichannel retail28
Innovation intermediation in supply networks: Addressing shortfalls in buyer and supplier capabilities for collaborative innovation28
Managing a portfolio of environmental projects: Focus, balance, and environmental management capabilities27
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When Complexity Meets Complexity: COVID‐19‐Induced Supply Chain Disruptions and Strategy Portfolio Efficiency27
Rethinking Six Sigma: Learning from practice in a digital age26
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Revenue management in a refurbishing duopoly with cannibalization25
Uncertainty in healthcare operations: How hospitals weather the perfect storm25
How Do Investors React to Supplier Exploitation? Event Study and Experimental Evidence24
Last‐minute coordination: Adapting to demand to support last‐mile operations22
Switching the Telescope Lens: A Sociomaterial Perspective of Sustainable Agricultural (Proto)Practices Transfer in an Agrifood Supply Chain22
Empirical Analyses Using Secondary Supply Chain Data22
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When do part‐time workers increase effectiveness? A study of food banks and the SNAP program outreach20
The impact of project‐based interorganizational networks: Evidence from the Chinese movie industry20
From target to actor: Contagion of honesty and deception across buyer–supplier negotiations20
Stock market reaction to global supply chain disruptions from the 2018 US government ban on ZTE19
Is AI an Algorithm by Any Other Name? Behavioral Reactions to AI ‐ and Model‐Based Demand Planning19
Meaningful Theoretical Pathways for Research Contributions18
Examining the role of single versus dual decision‐making approach for patient care: Evidence from cardiology patients18
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The institutionalization of sharing economy platforms in China17
Decision Threshold Setting in Binary Classification Problems—A Behavioral Lens17
Reference‐dependent preferences in flat penalty service‐level contracts16
Encounter Decisions for Patients With Diverse Sociodemographic Characteristics: Predictive Analytics of EMR Data From a Large Chain of Clinics16
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Estimating impacts of logistics processes on online customer ratings: Consequences of providing technology‐enabled order tracking data to customers15
Beyond the Yield: Enhancing Agricultural Sustainability Through Operations Management15
Emancipatory technology and developing‐world supply chains: A case study of African women gemstone miners14
What doesn't kill you makes you stronger? Evidence from vampire attacks on decentralized exchange and non‐fungible token marketplace14
Examining sharing economy operations: A process perspective14
From the Boardroom to the Jobsite: Female Board Representation and Workplace Safety14
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Follow‐suit or free‐ride? A relational view of CSR diffusion in a supply chain with customer–supplier closure14
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Managing coopetition dynamics: A longitudinal study of a multiparty alliance formation in a large utilities project14
Rent, Retrieve, Repeat Until Sold: Demand Process Specification and Modular Estimation Framework for the Rent‐to‐Own Business13
Incentivizing Blockchain Participation Through Task Assignment Mechanisms: Evidence From a Natural Experiment of Consensus Protocols on Ethereum13
Transition paths for condition‐based maintenance‐driven smart services13
Causal inference under selection on observables in operations management research: Matching methods and synthetic controls13
Supply Chain Guardianship: Why Some Firms Intervene When Other Firms Commit Fraud12
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Political Signaling via Equity Ownership: Impacts on Supplier Financial Performance11
The Impact of a Buyer's Incentives and Organizational Structure on Suppliers' Quality11
Fitting digital visualization board transitions to shop floor tasks11
People, performance and transition: A case study of psychological contract and stakeholder orientation in the Toyota Australia plant closure10
Impact of working capital on firm performance: DoesITmatter?10
Product personalization and brand retailer performance: The critical role of brand retailer‐upstream supplier control10
Prescribers Under Pressure? An Examination of Healthcare Policy, Prescribing Workload, and Competition on Opioid Prescribing10
Evaluating quality reward and other interventions to mitigate US drug shortages10
Vulnerability diffusions in software product networks10
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Taking Turns Leading? Rotational Leadership in New Product Development Projects With Supplier Involvement10
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Registered reports in operations management: Lessons from an experimental trial10
Operational Process and Agency Considerations in Managing Emerging Technologies in Healthcare9
Demand planning for the digital supply chain: How to integrate human judgment and predictive analytics9
JOM Forum: Theory Testing Is Theory Generation9
The cost of convenience: Ridehailing and traffic fatalities9
Realizing supply chain agility under time pressure: Ad hoc supply chains during the COVID‐19 pandemic9
A Model of Hospital Patient Engagement for Value Co‐Creation: Does It Affect Performance? A U.S. Hospital Industry Study8
The Dual Brokerage Role of Digital Platforms in the Transition to a Circular Economy8
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Developing Generative AI for Value Co‐Creation: An Intervention‐Based Randomized Field Experiment in a Healthcare Context8
Building responsive and resilient supply chains: Lessons from the COVID‐19 disruption8
Network orchestration in a large inter‐organizational project8
The point of no return? Restrictive changes to lenient return policies and consumer reactions to them8
An empirical analysis of process improvement from best practice adoption: A study of stroke care best practices7
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The inseparable two: Impact of prior success and failure on new product development project discontinuation7
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Beyond Money: Incentive Effects of Tokenized Ownership on User Contribution in DAOs7
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Behavioral multi‐lever decision‐making: A study of consumer return policy, price, and inventory decisions7
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Introduction to the special issue on mobility, climate change, and economic inequality6
Can mass customization slow fast fashion down? The impact on time‐to‐disposal and willingness‐to‐pay6
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Steering through the storm: Environmental uncertainty and delivery performance6
Applying Dynamic Modeling in Empirical OM Research: A Review and Practical Guide6
Do mid‐level providers enhance hospital cost per discharge or triple aim performance efficiency? An exploratory analysis6
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Helping hampered bidders—Do subsidy auctions work as intended?6
Effects of feedback in manufacturing: A field experiment using smartwatch technology6
Global operations and supply‐chain management under the political economy6
Supervised machine learning for theory building and testing: Opportunities in operations management5
Platform evolution in large inter‐organizational collaborative research programs5
Need for speed, but how much does it cost? Unpacking the fee‐speed relationship in Bitcoin transactions5
Empirically grounding analytics (EGA) research in the Journal of Operations Management5
How deadline orientation and architectural modularity influence software quality and job satisfaction5
Partner Similarity and Crossover Product Development: Evidence From the PC Game Market5
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Working from home and firm resilience to the COVID‐19 pandemic5
Correction to “An Investigation of Corporate Social Responsibility Conformity: The Roles of Network Prominence and Supply Chain Partners”5
Real‐time demands, restaurant density, and delivery reliability: An empirical analysis of on‐demand meal delivery5
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