Journal of Operations Management

Papers
(The median citation count of Journal of Operations Management is 2. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-01-01 to 2025-01-01.)
ArticleCitations
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Rethinking Six Sigma: Learning from practice in a digital age49
The impact of poverty on base of the pyramid operations: Evidence from mobile money in Africa45
Impact of working capital on firm performance: DoesITmatter?43
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Editorial: Toyota Production System practices asFast‐and‐Frugalheuristics35
Revenue management in a refurbishing duopoly with cannibalization31
Innovation in complex assembled electronic products: An analysis of the evolution of television components31
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Does leader disability status influence the operational performance of teams with individuals with disabilities? An empirical study in the apparel industry30
Closed‐loop supply chains with product remanufacturing: Challenges and opportunities25
Strengthening supply chain resilience during COVID‐19: A case study of JD.com25
Need for speed, but how much does it cost? Unpacking the fee‐speed relationship in Bitcoin transactions25
The impact of foreign competition on domestic firms' product quality: Evidence from a quasi‐natural experiment in the United States25
Explicating the microfoundations of operational excellence in services: A capabilities perspective24
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The impact of governmental COVID‐19 measures on manufacturers' stock market valuations: The role of labor intensity and operational slack24
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Real‐time demands, restaurant density, and delivery reliability: An empirical analysis of on‐demand meal delivery21
The roles of locus of causality and buyer attribution in resolution of recurrent supplier‐induced disruptions20
Last‐minute coordination: Adapting to demand to support last‐mile operations19
Accounting for cross‐location technological heterogeneity in the measurement of operations efficiency and productivity19
The effects of surge pricing on driver behavior in the ride‐sharing market: Evidence from a quasi‐experiment19
Designing the transition to operations in large inter‐organizational projects: Strategy, structure, process, and people19
Accelerating vehicle fleet turnover to achieve sustainable mobility goals19
The role of communication style in adaptation to interorganizational project disruptions18
Digital transformation in operations management: Fundamental change through agency reversal18
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Empirically grounding analytics (EGA) research in the Journal of Operations Management17
People, performance and transition: A case study of psychological contract and stakeholder orientation in the Toyota Australia plant closure17
Uncertainty in healthcare operations: How hospitals weather the perfect storm17
The cost of convenience: Ridehailing and traffic fatalities16
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Global buyer–supplier networks and innovation: The role of technological distance and technological breadth14
The signaling effect of supplier's customer network instability on service price: Insights from the container shipping charter market14
Possibility theory: A foundation for theoretical and empirical explorations of uncertainty13
Into the unknown? Explaining management nonresponse after a supply‐base disruption13
Product personalization and brand retailer performance: The critical role of brand retailer‐upstream supplier control13
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Hospital and surgeon experience and patient health outcomes after coronary artery bypass graft surgery12
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Competition and slack: The role of tariffs on cost stickiness12
Demand planning for the digital supply chain: How to integrate human judgment and predictive analytics11
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Customer base environmental disclosure and supplier greenhouse gas emissions: A signaling theory perspective11
The impact of project‐based interorganizational networks: Evidence from the Chinese movie industry11
Network orchestration in a large inter‐organizational project11
When do part‐time workers increase effectiveness? A study of food banks and the SNAP program outreach10
Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment10
A behavioral perspective on service center routing: The role of inertia10
All along the asset life cycle: Research opportunities for operations and supply chain management10
Realizing supply chain agility under time pressure: Ad hoc supply chains during the COVID‐19 pandemic9
Emphasizing worker identification with skills to increase helping and productivity in production: A field experiment9
Supply chain representation on the board of directors and firm performance: A balance of relational rents and agency costs9
Evaluating quality reward and other interventions to mitigate US drug shortages9
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Registered reports in operations management: Lessons from an experimental trial9
Product variety in local grocery stores: Differential effects on stock‐keeping unit level sales8
How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations8
Inventory diagnosis for flow improvement—A design science approach8
Introducing goods innovation, service innovation, or both? Investigating the tension in managing innovation revenue streams for manufacturing and service firms7
Supply chain transparency: Consumer reactions to incongruent signals7
From target to actor: Contagion of honesty and deception across buyer–supplier negotiations7
Impact of the U.S.–China trade war on the operating performance of U.S. firms: The role of outsourcing and supply base complexity7
The consequences of self‐reporting biases: Evidence from the crash preventability program7
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Stock market reaction to global supply chain disruptions from the 2018 US government ban on ZTE6
Friend or foe? The impact of refurbished products in markets with network effects and standards competition6
Supplier bottleneck and information dissemination6
Vulnerability diffusions in software product networks6
Thinking alike or not: Performance implications of transactional psychological contract congruence in buyer–supplier new product development projects6
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Supply Base attributes and diversion risk in a supply chain for hazardous pharmaceutical products6
Introduction to the special issue on “Technology management in a global context: From enterprise systems to technology disrupting operations and supply chains”6
Strategic behavior for hotel standby upgrade programs: Empirical evidence and pricing implications5
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Public policy and operations management5
Consignment inventory shrinkage in general and physician preference medical supplies: An empirically‐grounded analytical investigation5
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Towards a theory of informal supply networks: An exploratory case study of the Za'atari refugee camp5
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Benchmark and performance progression: Examining the roles of market competition and focus4
Closed loop supply chains in apparel: Current state and future directions4
Trade credits and visit frequency: The role of order financing on logistics efficiency in the nanostore setting4
A lean view of lean4
Justice in time: A theory of constraints approach4
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Channel transparency and omnichannel retailing: The impact of sharing retail store product availability information4
Gender mismatch and bias in people‐centric operations: Evidence from a randomized field experiment4
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Show, don't tell: Education and physical exposure effects in remanufactured product markets4
Reengineering professional services through automation, remote outsourcing, and task delegation4
Cross‐item learning for volatile demand forecasting: An intervention with predictive analytics4
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Toward health promotion and prevention: Evidence from a food and health partnership model of care3
Emerging technologies and the use case: A multi‐year study of drone adoption3
Collaborative dynamics in open source software development: Unveiling the influence of team interaction and the role of project manager3
The point of no return? Restrictive changes to lenient return policies and consumer reactions to them3
Building responsive and resilient supply chains: Lessons from the COVID‐19 disruption3
Mitigating the curse of complexity: The role of focus and the implications for costs of care3
Examining the role of single versus dual decision‐making approach for patient care: Evidence from cardiology patients3
Survive the economic downturn: Operating flexibility, productivity, and stock crash3
Antecedent configurations toward supply chain resilience: The joint impact of supply chain integration and big data analytics capability3
Locking in overseas buyers amid geopolitical conflicts2
The impact of incumbents' operational and governance responses on the sharing economy: An asset orchestration perspective2
The inseparable two: Impact of prior success and failure on new product development project discontinuation2
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Carbon neutrality: Operations management research opportunities2
An empirically grounded analytical approach to hog farm finishing stage management: Deep reinforcement learning as decision support and managerial learning tool2
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What servicizing demands of a company: The need for inter‐functional coordination2
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Task management in decentralized autonomous organization2
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Opportunistic innovation in the age of digital services2
A reinforcement learning approach for hotel revenue management with evidence from field experiments2
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