OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Information Management is 42. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)

Article	Citations
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	2220
Beyond effective use: Integrating wise reasoning in machine learning development	1653
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems	533
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	480
Environmental sustainability: A technology acceptance perspective	448
Gamification and online impulse buying: The moderating effect of gender and age	265
Emotional reactions to robot colleagues in a role-playing experiment	259
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	244
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	222
Outcome-based contracts – Linking technology, ownership and reputations	192
Impression management strategies on enterprise social media platforms: An affordance perspective	162
Where knowledge management and information management meet: Research directions	162
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	160
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	160
Editorial Board	160
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	156
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	148
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	148
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform	145
For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	141
Global techno-politics: A review of the current status and opportunities for future research	137
How social media live streams affect online buyers: A uses and gratifications perspective	135
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	133
Social media trust: Fighting misinformation in the time of crisis	131
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	128

Investigating the moderating role of AI-enabled services on flow and awe experience	117
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective	116
Determinants of satisfaction among social entrepreneurs in e-Government services	113
A twin data-driven approach for user-experience based design innovation	106
Willingness to pay for freemium services: Addressing the differences between monetization strategies	105
Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model	104
The double-edged effects of data privacy practices on customer responses	102
Elevating students’ lives through immersive learning experiences in a safe metaverse	102
Digital transparency and the usefulness for open government	101
What makes you attached to social companion AI? A two-stage exploratory mixed-method study	100
Pathways to developing information technology-enabled capabilities in born-digital new ventures	99
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude	98
Extending the unified theory of acceptance and use of technology for sustainable technologies context	97
Technology readiness and the organizational journey towards AI adoption: An empirical study	97
Editorial Board	92
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns	91
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications	90
The effect of fear and situational motivation on online information avoidance: The case of COVID-19	89
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture	89
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents	87
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface	84
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework	83
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector	82
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach	82
Consumer engagement via interactive artificial intelligence and mixed reality	82
How could quantum computing shape information systems research – An editorial perspective and future research directions	81
A meta-regression of task-technology fit in information systems research	80
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust	79
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings	79
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective	75
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service	75
The double side of flow in regret and product returns: Maximizers versus satisficers	74
Social media crowdsourcing for rapid damage assessment following a sudden-onset natural hazard event	73
Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things	72
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives	72
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm	71
Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses	71
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society	68
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors	67
Analysing cooperatives’ digital maturity using a synthetic indicator	66
Does the sharing economy change conventional consumption modes?	65
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being	64
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	63
Editorial Board	63
Firms’ use of predictive artificial intelligence for economic value creation and appropriation	62
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	62
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	56
Enhancing patient wellbeing through telemedicine services: The impact of cognitive and affective service quality ratings and physicians’ long-term orientation	55
Blockchain and agency theory in supply chain management: A question of trust	55
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	54

The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	53
Adopting emerging information technology: A new affordances process framework	53
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	52
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	52
Bitcoin double-spending risk and countermeasures at physical retail locations	52
Design characteristics and service experience with e-government services: A public value perspective	51
The effects of trust on behavioral intention and use behavior within e-government contexts	50
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	50
Consumer engagement in social media brand communities: A literature review	49
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	49
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	49
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa	48
Managing online small-group learning: Effects of facilitation style and type of group reward	44
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services	44
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments	43
Identity mediation strategies for digital inclusion in entrepreneurial finance	43
Resource-seeking and media choice process: A case of irrational decision making	43
Adoption of enterprise mobile systems – An alternative theoretical perspective	42
From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets	42
Working around inadequate information systems in the workplace: An empirical study in Romania	42
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions	42
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention	42