OOIR: Observatory of International Research

Papers

(The TQCC of International Journal of Information Management is 42. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-08-01 to 2025-08-01.)

Article	Citations
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	2118
Emotional reactions to robot colleagues in a role-playing experiment	1618
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	1129
Environmental sustainability: A technology acceptance perspective	514
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems	467
Beyond effective use: Integrating wise reasoning in machine learning development	426
Key factors of information management for crowdfunding investor satisfaction	249
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	248
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	242
Gamification and online impulse buying: The moderating effect of gender and age	215
Outcome-based contracts – Linking technology, ownership and reputations	188
Impression management strategies on enterprise social media platforms: An affordance perspective	161
Where knowledge management and information management meet: Research directions	157
Editorial Board	156
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	153
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	147
Global techno-politics: A review of the current status and opportunities for future research	145
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	142
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	142
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform	142
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	135
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	130
Social media trust: Fighting misinformation in the time of crisis	130
Investigating the moderating role of AI-enabled services on flow and awe experience	129
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	126

For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	123
How social media live streams affect online buyers: A uses and gratifications perspective	114
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective	112
Determinants of satisfaction among social entrepreneurs in e-Government services	107
Willingness to pay for freemium services: Addressing the differences between monetization strategies	104
Digital transparency and the usefulness for open government	103
Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model	103
Pathways to developing information technology-enabled capabilities in born-digital new ventures	102
The double-edged effects of data privacy practices on customer responses	100
What makes you attached to social companion AI? A two-stage exploratory mixed-method study	95
A twin data-driven approach for user-experience based design innovation	94
Technology readiness and the organizational journey towards AI adoption: An empirical study	94
Extending the unified theory of acceptance and use of technology for sustainable technologies context	93
Elevating students’ lives through immersive learning experiences in a safe metaverse	92
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude	92
Editorial Board	91
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective	89
A meta-regression of task-technology fit in information systems research	89
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust	89
What makes people watch online TV clips? An empirical investigation of survey data and viewing logs	88
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings	88
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture	87
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications	82
How could quantum computing shape information systems research – An editorial perspective and future research directions	82
The effect of fear and situational motivation on online information avoidance: The case of COVID-19	82
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns	81
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework	81
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents	80
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface	79
Conceptualising value creation in data-driven services: The case of vehicle data	79
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach	79
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector	77
Consumer engagement via interactive artificial intelligence and mixed reality	76
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm	75
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being	74
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors	73
Analysing cooperatives’ digital maturity using a synthetic indicator	73
Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things	71
Does the sharing economy change conventional consumption modes?	70
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives	69
Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses	68
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society	67
The double side of flow in regret and product returns: Maximizers versus satisficers	64
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service	64
Editorial Board	63
Social media crowdsourcing for rapid damage assessment following a sudden-onset natural hazard event	63
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	62
Platform-based customer agility: An integrated framework of information management structure, capability, and culture	62
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	62
Blockchain and agency theory in supply chain management: A question of trust	61

Firms’ use of predictive artificial intelligence for economic value creation and appropriation	61
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	56
Enhancing patient wellbeing through telemedicine services: The impact of cognitive and affective service quality ratings and physicians’ long-term orientation	55
Guest Editorial: A special section on digital marketing	53
Online video channel management: An integrative decision support system framework	53
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	53
Bitcoin double-spending risk and countermeasures at physical retail locations	52
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	51
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	51
Adopting emerging information technology: A new affordances process framework	50
The effects of trust on behavioral intention and use behavior within e-government contexts	49
Design characteristics and service experience with e-government services: A public value perspective	49
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	49
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	49
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	48
Consumer engagement in social media brand communities: A literature review	48
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	47
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa	46
Identity mediation strategies for digital inclusion in entrepreneurial finance	44
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services	44
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments	44
Managing online small-group learning: Effects of facilitation style and type of group reward	44
Resource-seeking and media choice process: A case of irrational decision making	43
From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets	42