International Journal of Information Management

Papers
(The TQCC of International Journal of Information Management is 44. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)
ArticleCitations
Environmental sustainability: A technology acceptance perspective1878
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance1501
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems1095
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work1045
Beyond effective use: Integrating wise reasoning in machine learning development468
Key factors of information management for crowdfunding investor satisfaction434
Emotional reactions to robot colleagues in a role-playing experiment396
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility219
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems217
Gamification and online impulse buying: The moderating effect of gender and age211
Outcome-based contracts – Linking technology, ownership and reputations202
Impression management strategies on enterprise social media platforms: An affordance perspective176
Where knowledge management and information management meet: Research directions158
The Egyptian protest movement in the twittersphere: An investigation of dual sentiment pathways of communication152
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective148
Editorial Board141
Decoding digital transformational outsourcing: The role of service providers’ capabilities138
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit134
Personal data strategies in digital advertising: Can first-party data outshine third-party data?133
For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games132
How social media live streams affect online buyers: A uses and gratifications perspective131
Social media trust: Fighting misinformation in the time of crisis124
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic122
Continuance intention of online technologies: A systematic literature review120
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances119
Investigating the moderating role of AI-enabled services on flow and awe experience116
Global techno-politics: A review of the current status and opportunities for future research113
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications111
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform110
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics106
Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model105
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective103
Changes in emergent software development routines: The moderation effects of routine diversity102
The double-edged effects of data privacy practices on customer responses98
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude98
Digital transparency and the usefulness for open government97
Extending the unified theory of acceptance and use of technology for sustainable technologies context96
Determinants of satisfaction among social entrepreneurs in e-Government services95
A twin data-driven approach for user-experience based design innovation94
Pathways to developing information technology-enabled capabilities in born-digital new ventures89
Willingness to pay for freemium services: Addressing the differences between monetization strategies89
Elevating students’ lives through immersive learning experiences in a safe metaverse88
Technology readiness and the organizational journey towards AI adoption: An empirical study87
Editorial Board85
Conceptualising value creation in data-driven services: The case of vehicle data83
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications82
What makes people watch online TV clips? An empirical investigation of survey data and viewing logs82
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface82
A meta-regression of task-technology fit in information systems research81
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework81
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings79
Measuring and profiling the topical influence and sentiment contagion of public event stakeholders79
Fifty years of information management research: A conceptual structure analysis using structural topic modeling78
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents77
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture77
The effect of fear and situational motivation on online information avoidance: The case of COVID-1976
Consumer engagement via interactive artificial intelligence and mixed reality75
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns74
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach71
How could quantum computing shape information systems research – An editorial perspective and future research directions71
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector70
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective68
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust68
Analysing cooperatives’ digital maturity using a synthetic indicator67
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives67
Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things65
Editorial Board64
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service64
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm63
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being63
Does the sharing economy change conventional consumption modes?62
Machine learning based system for managing energy efficiency of public sector as an approach towards smart cities62
Social media crowdsourcing for rapid damage assessment following a sudden-onset natural hazard event62
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors61
The double side of flow in regret and product returns: Maximizers versus satisficers60
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society60
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management59
Editorial Board59
Emotional reactions and coping responses of employees to a cyber-attack: A case study58
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective57
Blockchain and agency theory in supply chain management: A question of trust57
How to deal with corruption? Examining the roles of e-government maturity, government administrative effectiveness, and virtual social networks diffusion56
Firms’ use of predictive artificial intelligence for economic value creation and appropriation54
Platform-based customer agility: An integrated framework of information management structure, capability, and culture52
Online video channel management: An integrative decision support system framework51
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences51
Guest Editorial: A special section on digital marketing51
Adopting emerging information technology: A new affordances process framework50
Smart city research advances in Southeast Europe49
Unfolding the popularity of video conferencing apps – A privacy calculus perspective48
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications48
Bitcoin double-spending risk and countermeasures at physical retail locations47
Design characteristics and service experience with e-government services: A public value perspective46
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach46
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style45
Consumer engagement in social media brand communities: A literature review45
The effects of trust on behavioral intention and use behavior within e-government contexts45
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities45
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture45
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses44
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