International Journal of Information Management

Article	Citations
Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy	1315
Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy	1221
Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy	1082
Setting the future of digital and social media marketing research: Perspectives and research propositions	794
Fuzzy-set Qualitative Comparative Analysis (fsQCA): Guidelines for research practice in Information Systems and marketing	794
Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life	628
Impact of digital surge during Covid-19 pandemic: A viewpoint on research and practice	522
Digital transformation of everyday life – How COVID-19 pandemic transformed the basic education of the young generation and why information management research should care?	507
The use of digital technologies by small and medium enterprises during COVID-19: Implications for theory and practice	358
Digital transformation in business and management research: An overview of the current status quo	335
Climate change and COP26: Are digital technologies and information management part of the problem or the solution? An editorial reflection and call to action	315
The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms	312
The strategic use of artificial intelligence in the digital era: Systematic literature review and future research directions	301
Artificial intelligence in information systems research: A systematic literature review and research agenda	280
Information technology solutions, challenges, and suggestions for tackling the COVID-19 pandemic	271
Forecasting and Anomaly Detection approaches using LSTM and LSTM Autoencoder techniques with the applications in supply chain management	270
The extended Unified Theory of Acceptance and Use of Technology (UTAUT2): A systematic literature review and theory evaluation	264
Agile and adaptive governance in crisis response: Lessons from the COVID-19 pandemic	220
Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure	197
Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media	192
Disaster City Digital Twin: A vision for integrating artificial and human intelligence for disaster management	192
Digital transformation during a lockdown	189
Information management research and practice in the post-COVID-19 world	187
Algorithmic bias in data-driven innovation in the age of AI	154
Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants	149

Blockchain and sustainable supply chain management in developing countries	143
From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research	143
Ethical framework for Artificial Intelligence and Digital technologies	143
Impacts of COVID-19: A research agenda to support people in their fight	140
Locked-down digital work	138
From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets	136
Big Data Analytics in Building the Competitive Intelligence of Organizations	134
Augmented reality is eating the real-world! The substitution of physical products by holograms	133
Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data	128
Machine learning based system for managing energy efficiency of public sector as an approach towards smart cities	125
Using big data for co-innovation processes: Mapping the field of data-driven innovation, proposing theoretical developments and providing a research agenda	123
Contact tracing apps and values dilemmas: A privacy paradox in a neo-liberal world	122
WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic	121
COVID-19, digital privacy, and the social limits on data-focused public health responses	121
Social commerce: Factors affecting customer repurchase and word-of-mouth intentions	119
Identifying influencers on social media	116
Who do you trust? The digital destruction of shared situational awareness and the COVID-19 infodemic	115
Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis	112
Artificial intelligence in E-commerce fulfillment: A case study of resource orchestration at Alibaba’s Smart Warehouse	109
Consumer engagement in social media brand communities: A literature review	103
Continuance intention of online technologies: A systematic literature review	101
The ethics of ChatGPT – Exploring the ethical issues of an emerging technology	100
Will COVID-19 be the tipping point for the Intelligent Automation of work? A review of the debate and implications for research	100
Retweets of officials’ alarming vs reassuring messages during the COVID-19 pandemic: Implications for crisis management	100
Autonomous vehicles in the smart city era: An empirical study of adoption factors important for millennials	100
Consumer engagement via interactive artificial intelligence and mixed reality	98
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants	96
Internet of Things (IoT): From awareness to continued use	96
Digital government transformation: A structural equation modelling analysis of driving and impeding factors	92
Using blockchain to signal quality in the food supply chain: The impact on consumer purchase intentions and the moderating effect of brand familiarity	92
Considerations for development and use of AI in response to COVID-19	89
Gamification and online impulse buying: The moderating effect of gender and age	88
Information Management in Smart Cities: Turning end users’ views into multi-item scale development, validation, and policy-making recommendations	87
The dual concept of consumer value in social media brand community: A trust transfer perspective	84
‘Go with the flow’ for gamification and sustainability marketing	84
Forty years of the International Journal of Information Management: A bibliometric analysis	82
Digital platforms and SMEs’ business model innovation: Exploring the mediating mechanisms of capability reconfiguration	82
Algorithm awareness: Why user awareness is critical for personal privacy in the adoption of algorithmic platforms?	81
The effects of trust on behavioral intention and use behavior within e-government contexts	81
Reimagining e-leadership for reconfigured virtual teams due to Covid-19	78
A data-driven approach to adaptive synchronization of demand and supply in omni-channel retail supply chains	75
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector	75
On the training of a neural network for online path planning with offline path planning algorithms	74
Fifty years of information management research: A conceptual structure analysis using structural topic modeling	72
Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges	72
The acceptance of chatbots in an enterprise context – A survey study	71
Business Intelligence Capabilities and Firm Performance: A Study in China	71
The promise of digital technologies for sustainable entrepreneurship: A systematic literature review and research agenda	70
Social media influencers’ narrative strategies to create eWOM: A theoretical contribution	70
Wearable device adoption among older adults: A mixed-methods study	69

How does artificial intelligence create business agility? Evidence from chatbots	66
Spatial information and the legibility of urban form: Big data in urban morphology	66
Investigating context factors in citizen participation strategies: A comparative analysis of Swedish and Belgian smart cities	66
Meta-analysis in information systems research: Review and recommendations	66
An integrated model for using social media applications in non-profit organizations	66
Who captures whom – Pokémon or tourists? A perspective of the Stimulus-Organism-Response model	66
AI applications of data sharing in agriculture 4.0: A framework for role-based data access control	65
Smart city model based on systems theory	64
Responsible innovation ecosystems: Ethical implications of the application of the ecosystem concept to artificial intelligence	64
The Transformative Potential of Disruptions: A Viewpoint	64
Social media for enhanced understanding of disaster resilience during Hurricane Florence	64
The serendipitous impact of COVID-19 pandemic: A rare opportunity for research and practice	63
Exploring knowledge management perspectives in smart city research: A review and future research agenda	63
Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities	62
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework	61
Cross-sectional research: A critical perspective, use cases, and recommendations for IS research	61
Multi-agent optimization of the intermodal terminal main parameters by using AnyLogic simulation platform: Case study on the Ningbo-Zhoushan Port	60
Bridging marketing theory and big data analytics: The taxonomy of marketing attribution	59
How gamification drives consumer citizenship behaviour: The role of perceived gamification affordances	59
Digitally mediated value creation for non-commodity base of the pyramid producers	58
Re-examining post-acceptance model of information systems continuance: A revised theoretical model using MASEM approach	57
Digitally transforming work styles in an era of infectious disease	56
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	56
Understanding the impact of big data on firm performance: The necessity of conceptually differentiating among big data characteristics	54
Determinants of mHealth success: An empirical investigation of the user perspective	54
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	54
The gamification of in-game advertising: Examining the role of psychological ownership and advertisement intrusiveness	53
Organizational readiness to adopt artificial intelligence in the exhibition sector in Western Europe	53
What is novel about the Metaverse?	53
Switching to online learning during COVID-19: Theorizing the role of IT mindfulness and techno eustress for facilitating productivity and creativity in student learning	53
Game on! How gamified loyalty programs boost customer engagement value	53
Blockchain technology and gender equality: A systematic literature review	53
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation	52
Investigating the impact of multidimensional social capital on equity crowdfunding performance	52
Digital sustainability, climate change, and information systems solutions: Opportunities for future research	52
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	52
Immersive time (ImT): Conceptualizing time spent in the metaverse	51
Stop ordering machine learning algorithms by their explainability! A user-centered investigation of performance and explainability	51
Perceived values and motivations influencing m-commerce use: A nine-country comparative study	50
The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users	49
Robotics at workplace: An integrated Twitter analytics – SEM based approach for behavioral intention to accept	49
Explaining citizens’ resistance to use digital contact tracing apps: A mixed-methods study	48
The role of IS in the covid-19 pandemic: A liquid-modern perspective	48
In the hearts and minds of employees: A model of pre-adoptive appraisal toward artificial intelligence in organizations	48
Social media crowdsourcing for rapid damage assessment following a sudden-onset natural hazard event	46
Customer perception of the deceptiveness of online product reviews: A speech act theory perspective	45
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions	44
How can artificial intelligence enhance car manufacturing? A Delphi study-based identification and assessment of general use cases	44
Impression management strategies on enterprise social media platforms: An affordance perspective	44
Virtual technologies in supporting sustainable consumption: From a single-sensory stimulus to a multi-sensory experience	43
The impact of imitation on Chinese social commerce buyers’ purchase behavior: The moderating role of uncertainty	43
Engaging Gen Y Customers in Online Brand Communities: A Cross-National Assessment	43
Investigating the moderating role of AI-enabled services on flow and awe experience	43
Measuring and profiling the topical influence and sentiment contagion of public event stakeholders	42
Envy on social media: The good, the bad and the ugly	41
Exploring viewer participation in online video game streaming: A mixed-methods approach	41
Integrating human knowledge into artificial intelligence for complex and ill-structured problems: Informed artificial intelligence	40
Social media platforms and social enterprise: Bibliometric analysis and systematic review	40
Motivating information system engineers’ acceptance of Privacy by Design in China: An extended UTAUT model	40
How to deal with corruption? Examining the roles of e-government maturity, government administrative effectiveness, and virtual social networks diffusion	40
Technology readiness and the organizational journey towards AI adoption: An empirical study	40
For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	39
A clarification of confirmatory composite analysis (CCA)	39
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	39
Dark side of enterprise social media usage: A literature review from the conflict-based perspective	39
Key factors of information management for crowdfunding investor satisfaction	39
Bring Your Own Device (BYOD) as reversed IT adoption: Insights into managers’ coping strategies	39
Continued use of wearable fitness technology: A value co-creation perspective	38
How social media live streams affect online buyers: A uses and gratifications perspective	38
The effects of individual-level espoused national cultural values on the willingness to use Bitcoin-like blockchain currencies	38
Climate Change and big data analytics: Challenges and opportunities	38
The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration	38
Pollution-reducing and pollution-generating effects of the metaverse	38
Towards sustainable collaborative networks for smart cities co-governance	37
Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study	37
A structured method for smart city project selection	37
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm	35
Adaptive cognitive fit: Artificial intelligence augmented management of information facets and representations	35
Interpretable machine learning-based approach for customer segmentation for new product development from online product reviews	35
From ambivalence to trust: Using blockchain in customer loyalty programs	35

Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings	35
The more we get together, the more we can save? A transaction cost perspective	34
Generative artificial intelligence in marketing: Applications, opportunities, challenges, and research agenda	33
The effect of positive TRI traits on centennials adoption of try-on technology in the context of E-fashion retailing	33
How and when information proactiveness leads to operational firm performance in the banking sector of Pakistan? The roles of open innovation, creative cognitive style, and climate for innovation	33
The influence of informal social media practices on knowledge sharing and work processes within organizations	33
The impact of consumers’ perceptions regarding the ethics of online retailers and promotional strategy on their repurchase intention	33
Managing information for innovation using knowledge integration capability: The role of boundary spanning objects	32
When good blocks go bad: Managing unwanted blockchain data	32
Social influence on endorsement in social Q&A community: Moderating effects of temporal and spatial factors	31
Information and communication technologies (ICT)-enabled severe moral communities and how the (Covid19) pandemic might bring new ones	31
An evaluation of the critical success factors impacting artificial intelligence implementation	31
Context is key: The joint roles of transformational and shared leadership and management innovation in predicting employee IT innovation adoption	31
Real-time analytics, incident response process agility and enterprise cybersecurity performance: A contingent resource-based analysis	31
Protective behavior in ride-sharing through the lens of protection motivation theory and usage situation theory	30
Conceptualising value creation in data-driven services: The case of vehicle data	30
Climate-intelligent cities and resilient urbanisation: Challenges and opportunities for information research	30
Understanding envy and users’ responses to envy in the context of social networking sites: A literature review	30
How can Blockchain technology support patent management? A systematic literature review	30
Quantifying the impacts of online fake news on the equity value of social media platforms – Evidence from Twitter	30
Smart city research advances in Southeast Europe	29
Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany	29
Information management as a dual-purpose process in the smart city: Collecting, managing and utilizing information	29
Gamification of cooperation: A framework, literature review and future research agenda	29
Assimilation of business intelligence: The effect of external pressures and top leaders commitment during pandemic crisis	28
The effect of toxicity on COVID-19 news network formation in political subcommunities on Reddit: An affiliation network approach	28
Editorial: How to develop a quality research article and avoid a journal desk rejection	28
Enterprise systems knowledge, beliefs, and attitude: A model of informed technology acceptance	28
Leveraging Deep Learning and SNA approaches for Smart City Policing in the Developing World	28
The challenges of data usage for the United States’ COVID-19 response	28
Examining m-coupon redemption intention among consumers: A moderated moderated-mediation and conditional model	27
Smart data and business analytics: A theoretical framework for managing rework risks in mega-projects	27
Trusting the trust machine: Evaluating trust signals of blockchain applications	27
Attacking the trust machine: Developing an information systems research agenda for blockchain cybersecurity	27
Guest Editorial: Big data-driven theory building: Philosophies, guiding principles, and common traps	27
Intelligent methods and systems for decision-making support: Toward digital supply chain twins	27
Platform-based customer agility: An integrated framework of information management structure, capability, and culture	27
Determinants of satisfaction among social entrepreneurs in e-Government services	27
Where knowledge management and information management meet: Research directions	27
Interactivity in online chat: Conversational cues and visual cues in the service recovery process	26
Tailoring open government data portals for lay citizens: A gamification theory approach	26
Do you have confidence in how your rolling stock has been maintained? A blockchain-led knowledge-sharing platform for building trust between stakeholders	26
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture	25
Audience management, online turbulence and lurking in social networking services: A transactional process of stress perspective	25
How does media richness foster online gamer loyalty?	25
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	25
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities	24
A meta-regression of task-technology fit in information systems research	24
Digital platforms and transformational entrepreneurship during the COVID-19 crisis	24
The influence of cultural values on Enterprise System adoption, towards a culture – Enterprise System alignment theory	24
Environmental sustainability: A technology acceptance perspective	24
Exaggeration in fake vs. authentic online reviews for luxury and budget hotels	23
Continuance intention in gamified mobile applications: A study of behavioral inhibition and activation systems	23
What is it about humanity that we can’t give away to intelligent machines? A European perspective	23
The impact of cover image authenticity and aesthetics on users’ product-knowing and content-reading willingness in social shopping community	23
Design principles for conversational agents to support Emergency Management Agencies	23
Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem	23
Diffusion of real versus misinformation during a crisis event: A big data-driven approach	23
Fluidity and the customer experience in digital platform ecosystems	22
Facilitating interorganizational trust in strategic alliances by leveraging blockchain-based systems: Case studies of two eastern banks	22
Approach or avoid? The dualistic effects of envy on social media users’ behavioral intention	22
A longitudinal study of the actual value of big data and analytics: The role of industry environment	22
The effect of app store strategy on app rating: The moderating role of hedonic and utilitarian mobile apps	22
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	21
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	21
An empirical investigation of the utilitarian, social benefits in LBS information disclosure—The moderating effect of the gender based social role theory	21
A systematic analysis of failures in protecting personal health data: A scoping review	21
Swarm intelligence goal-oriented approach to data-driven innovation in customer churn management	21
AI-powered marketing: What, where, and how?	20
What do growing early-stage digital start-ups look like? A mixed-methods approach	20
The influence of financial features and country characteristics on B2B ICOs’ website traffic	20
Consumers’ decision-making process in redeeming and sharing behaviors toward app-based mobile coupons in social commerce	20
Recommendation content matters! Exploring the impact of the recommendation content on consumer decisions from the means-end chain perspective	19
Intention in information systems adoption and use: Current state and research directions	19
What makes people watch online TV clips? An empirical investigation of survey data and viewing logs	19
Decoding digital transformational outsourcing: The role of service providers’ capabilities	19
Spanning from diagnosticity to serendipity: An empirical investigation of consumer responses to product presentation	19
Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model	19
Stewardship of personal data on social networking sites	19
Unpacking task-technology fit to explore the business value of big data analytics	18
Predicting subjective well-being among mHealth users: a readiness – value model	18
Observation or interaction? Impact mechanisms of gig platform monitoring on gig workers’ cognitive work engagement	18
Moderating effects of business-systems corruption on corruption in basic national institutions and electronic government maturity: Insights from a dynamic panel data analysis	18
Segmenting the audience of a cause-related marketing viral campaign	18
Eye tracking technology to audit google analytics: Analysing digital consumer shopping journey in fashion m-retail	18
Understanding the overvaluation of facial trustworthiness in Airbnb host images	18
Analyzing e-government design science artifacts: A systematic literature review	18
The impact of perceived crisis severity on intention to use voluntary proximity tracing applications	18
Organizational agility through outsourcing: Roles of IT alignment, cloud computing and knowledge transfer	18