International Journal of Information Management

Article	Citations
Environmental sustainability: A technology acceptance perspective	1878
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	1501
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems	1095
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	1045
Beyond effective use: Integrating wise reasoning in machine learning development	468
Key factors of information management for crowdfunding investor satisfaction	434
Emotional reactions to robot colleagues in a role-playing experiment	396
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	219
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	217
Gamification and online impulse buying: The moderating effect of gender and age	211
Outcome-based contracts – Linking technology, ownership and reputations	202
Impression management strategies on enterprise social media platforms: An affordance perspective	176
Where knowledge management and information management meet: Research directions	158
The Egyptian protest movement in the twittersphere: An investigation of dual sentiment pathways of communication	152
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	148
Editorial Board	141
Decoding digital transformational outsourcing: The role of service providers’ capabilities	138
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	134
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	133
For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	132
How social media live streams affect online buyers: A uses and gratifications perspective	131
Social media trust: Fighting misinformation in the time of crisis	124
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	122
Continuance intention of online technologies: A systematic literature review	120
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	119

Investigating the moderating role of AI-enabled services on flow and awe experience	116
Global techno-politics: A review of the current status and opportunities for future research	113
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	111
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform	110
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	106
Investigating negative reviews and detecting negative influencers in Yelp through a multi-dimensional social network based model	105
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective	103
Changes in emergent software development routines: The moderation effects of routine diversity	102
The double-edged effects of data privacy practices on customer responses	98
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude	98
Digital transparency and the usefulness for open government	97
Extending the unified theory of acceptance and use of technology for sustainable technologies context	96
Determinants of satisfaction among social entrepreneurs in e-Government services	95
A twin data-driven approach for user-experience based design innovation	94
Pathways to developing information technology-enabled capabilities in born-digital new ventures	89
Willingness to pay for freemium services: Addressing the differences between monetization strategies	89
Elevating students’ lives through immersive learning experiences in a safe metaverse	88
Technology readiness and the organizational journey towards AI adoption: An empirical study	87
Editorial Board	85
Conceptualising value creation in data-driven services: The case of vehicle data	83
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface	82
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications	82
What makes people watch online TV clips? An empirical investigation of survey data and viewing logs	82
A meta-regression of task-technology fit in information systems research	81
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework	81
Measuring and profiling the topical influence and sentiment contagion of public event stakeholders	79
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings	79
Fifty years of information management research: A conceptual structure analysis using structural topic modeling	78
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture	77
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents	77
The effect of fear and situational motivation on online information avoidance: The case of COVID-19	76
Consumer engagement via interactive artificial intelligence and mixed reality	75
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns	74
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach	71
How could quantum computing shape information systems research – An editorial perspective and future research directions	71
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector	70
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective	68
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust	68
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives	67
Analysing cooperatives’ digital maturity using a synthetic indicator	67
Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things	65
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service	64
Editorial Board	64
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm	63
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being	63
Social media crowdsourcing for rapid damage assessment following a sudden-onset natural hazard event	62
Does the sharing economy change conventional consumption modes?	62
Machine learning based system for managing energy efficiency of public sector as an approach towards smart cities	62
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors	61
The double side of flow in regret and product returns: Maximizers versus satisficers	60

“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society	60
Editorial Board	59
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	59
Emotional reactions and coping responses of employees to a cyber-attack: A case study	58
Blockchain and agency theory in supply chain management: A question of trust	57
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	57
How to deal with corruption? Examining the roles of e-government maturity, government administrative effectiveness, and virtual social networks diffusion	56
Firms’ use of predictive artificial intelligence for economic value creation and appropriation	54
Platform-based customer agility: An integrated framework of information management structure, capability, and culture	52
Guest Editorial: A special section on digital marketing	51
Online video channel management: An integrative decision support system framework	51
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	51
Adopting emerging information technology: A new affordances process framework	50
Smart city research advances in Southeast Europe	49
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	48
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	48
Bitcoin double-spending risk and countermeasures at physical retail locations	47
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	46
Design characteristics and service experience with e-government services: A public value perspective	46
The effects of trust on behavioral intention and use behavior within e-government contexts	45
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	45
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	45
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	45
Consumer engagement in social media brand communities: A literature review	45
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	44
Contributing to the current research agenda in digital transformation in the context of smart cities	43
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa	43
Working around inadequate information systems in the workplace: An empirical study in Romania	43
Adoption of enterprise mobile systems – An alternative theoretical perspective	41
The prospects of Internet-Based Channel Orientation for the competitiveness of service companies on the domestic market	41
Resource-seeking and media choice process: A case of irrational decision making	41
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services	39
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention	38
Identity mediation strategies for digital inclusion in entrepreneurial finance	38
From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets	38
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments	38
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions	38
To download or not to download? Spatial and temporal neural dynamics across the brain regions when deciding to download an app	37
Trust or mistrust in algorithmic grading? An embedded agency perspective	37
Assessing the organizational and ecosystem factors driving the impact of transformative FinTech platforms in emerging economies	37
Large language models present new questions for decision support	36
Understanding the impact of augmented reality product presentation on diagnosticity, cognitive load, and product sales	36
Effects of gender congruity in human-robot service interactions: The moderating role of masculinity	36
How enterprise architecture leads to organisational benefits	36
Conceptualizing generative AI as style engines: Application archetypes and implications	35
Technology emancipative and traditionalist value in cross-cultural market segmentation	34
Revealing the role of explainable AI: How does updating AI applications generate agility-driven performance?	34
Technology distraction in Generation Z: The effects on consumer responses, sensory overload, and discomfort	34
My home is my castle – Assessment of city love in Sweden	34
Editorial Board	33
The promise of digital technologies for sustainable entrepreneurship: A systematic literature review and research agenda	33
Exploring the pivotal role of community engagement on tourists’ behaviors in social media: A cross-national study	33
The dualistic view of challenge-hindrance technostress in accounting information systems: Technological antecedents and coping responses	33
Social media influencers’ narrative strategies to create eWOM: A theoretical contribution	33
Drawing goals nearer: Using the goal-gradient perspective to increase online game usage	33
Helping others is helping oneself: A mixed-methods investigation of antecedents driving consumer engagement in the value co-creation of mHealth platforms	33
The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users	33
The precursors of AI adoption in business: Towards an efficient decision-making and functional performance	32
Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data	32
Quantifying the impacts of online fake news on the equity value of social media platforms – Evidence from Twitter	32
Editorial Board	32
Managing information for innovation using knowledge integration capability: The role of boundary spanning objects	32
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants	32
Creatability, achievability, and immersibility: New game design elements that increase online game usage	32
Setting the future of digital and social media marketing research: Perspectives and research propositions	32
The Drill model: A renewed perspective adapted to the volatile, uncertain, complex and agile (VUCA) world to improve situation analysis and support decision-making	32
Internet of Things (IoT): From awareness to continued use	32
ChatGPT usage in everyday life: A motivation-theoretic mixed-methods study	32
What is novel about the Metaverse?	32
Beyond the shallows of physical attractiveness: Perfection and objectifying gaze on Instagram	32
Moderating effects of business-systems corruption on corruption in basic national institutions and electronic government maturity: Insights from a dynamic panel data analysis	31
Information Technology Acceptance: Construct development and empirical validation	31
The gamification of in-game advertising: Examining the role of psychological ownership and advertisement intrusiveness	31
The impending disruption of creative industries by generative AI: Opportunities, challenges, and research agenda	31
The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration	31
Perceived conversational ability of task-based chatbots – Which conversational elements influence the success of text-based dialogues?	29
Digital government transformation: A structural equation modelling analysis of driving and impeding factors	29
Blockchain technology and gender equality: A systematic literature review	28
Artificial intelligence for decision-making and the future of work	28
Using big data for co-innovation processes: Mapping the field of data-driven innovation, proposing theoretical developments and providing a research agenda	28

Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy	28
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach	28
Attacking the trust machine: Developing an information systems research agenda for blockchain cybersecurity	28
Editorial Board	28
What is it about humanity that we can’t give away to intelligent machines? A European perspective	27
Guest editorial digital platforms and transformational entrepreneurship	27
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation	27
Digital transformation leadership competencies: A contingency approach	27
Editorial Board	26
Editorial Board	26
From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys	26
Understanding the use of digital technologies in entrepreneurial start-up settings and growth-oriented firms	26
Going through the emotions of regret and fear: Revisiting protection motivation for identity theft protection	26
Editorial Board	26
Humanising digital life: Reducing emissions while enhancing value-adding human processes	25
Immersive time (ImT): Conceptualizing time spent in the metaverse	25
Enterprise systems knowledge, beliefs, and attitude: A model of informed technology acceptance	25
Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study	25
Autonomous vehicles in the smart city era: An empirical study of adoption factors important for millennials	25
Trusting the trust machine: Evaluating trust signals of blockchain applications	25
Editorial Board	24
Digital platforms and transformational entrepreneurship during the COVID-19 crisis	24
Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop	23
Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots	23
Comparing the effectiveness of recommendation agents across devices	23
Eye tracking technology to audit google analytics: Analysing digital consumer shopping journey in fashion m-retail	22
Examining the relationship between sociomaterial practices enacted in the organizational use of social media and the emerging role of organizational generativity	22
Editorial: How to develop a quality research article and avoid a journal desk rejection	21
Blockchain and sustainable supply chain management in developing countries	21
Intention in information systems adoption and use: Current state and research directions	21
Climate Change and big data analytics: Challenges and opportunities	21
From ambivalence to trust: Using blockchain in customer loyalty programs	21
Swarm intelligence goal-oriented approach to data-driven innovation in customer churn management	21
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities	21
Tailoring open government data portals for lay citizens: A gamification theory approach	20
What to post? Understanding engagement cultivation in microblogging with big data-driven theory building	20
Exploring the factors, affordances and constraints outlining the implementation of Artificial Intelligence in public sector organizations	20
Gamification in marketing	20
When do details matter? News source evaluation summaries and details against misinformation on social media	20
How does artificial intelligence create business agility? Evidence from chatbots	20
Drivers of information technology choice by individuals	19
The influence of financial features and country characteristics on B2B ICOs’ website traffic	19
Restricted use of social media: A temporal view of overload change and the contingency of prominence	19
Integrating human knowledge into artificial intelligence for complex and ill-structured problems: Informed artificial intelligence	19
Social media platforms and social enterprise: Bibliometric analysis and systematic review	19