International Journal of Information Management

Papers
(The median citation count of International Journal of Information Management is 16. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-11-01 to 2025-11-01.)
ArticleCitations
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance2359
Beyond effective use: Integrating wise reasoning in machine learning development1723
Environmental sustainability: A technology acceptance perspective560
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems479
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work297
Gamification and online impulse buying: The moderating effect of gender and age284
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems236
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility204
Editorial Board191
Corrigendum to “Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses” [Internation159
Outcome-based contracts – Linking technology, ownership and reputations158
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective150
Where knowledge management and information management meet: Research directions150
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit146
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics143
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications140
How social media live streams affect online buyers: A uses and gratifications perspective132
Investigating the moderating role of AI-enabled services on flow and awe experience131
Personal data strategies in digital advertising: Can first-party data outshine third-party data?130
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform127
Global techno-politics: A review of the current status and opportunities for future research124
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances121
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic118
Social media trust: Fighting misinformation in the time of crisis117
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective113
What makes you attached to social companion AI? A two-stage exploratory mixed-method study109
The double-edged effects of data privacy practices on customer responses109
A twin data-driven approach for user-experience based design innovation101
Digital transparency and the usefulness for open government101
Towards explaining the effects of the human-technology dynamic on human agency in digital transformations97
Elevating students’ lives through immersive learning experiences in a safe metaverse96
Pathways to developing information technology-enabled capabilities in born-digital new ventures95
Willingness to pay for freemium services: Addressing the differences between monetization strategies95
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude94
Extending the unified theory of acceptance and use of technology for sustainable technologies context93
Technology readiness and the organizational journey towards AI adoption: An empirical study91
Editorial Board89
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface87
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents85
How could quantum computing shape information systems research – An editorial perspective and future research directions82
The effect of fear and situational motivation on online information avoidance: The case of COVID-1982
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings81
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework81
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns80
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach80
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector80
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust79
A meta-regression of task-technology fit in information systems research79
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective79
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture77
Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses73
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications73
Data ecosystem business models: Value propositions and value capture with Artificial Intelligence of Things71
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service71
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm67
The double side of flow in regret and product returns: Maximizers versus satisficers66
Does the sharing economy change conventional consumption modes?65
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors65
Analysing cooperatives’ digital maturity using a synthetic indicator64
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being64
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives61
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society60
Enhancing patient wellbeing through telemedicine services: The impact of cognitive and affective service quality ratings and physicians’ long-term orientation58
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management57
Editorial Board56
Blockchain and agency theory in supply chain management: A question of trust56
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective55
Firms’ use of predictive artificial intelligence for economic value creation and appropriation55
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences53
Design characteristics and service experience with e-government services: A public value perspective52
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications50
The effects of trust on behavioral intention and use behavior within e-government contexts49
Adopting emerging information technology: A new affordances process framework48
Bitcoin double-spending risk and countermeasures at physical retail locations48
Consumer engagement in social media brand communities: A literature review48
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses47
Unfolding the popularity of video conferencing apps – A privacy calculus perspective46
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style46
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities44
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach44
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions43
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention43
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services43
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture43
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa43
Adoption of enterprise mobile systems – An alternative theoretical perspective42
Resource-seeking and media choice process: A case of irrational decision making42
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments42
Working around inadequate information systems in the workplace: An empirical study in Romania41
Identity mediation strategies for digital inclusion in entrepreneurial finance41
Managing online small-group learning: Effects of facilitation style and type of group reward41
Technology emancipative and traditionalist value in cross-cultural market segmentation40
Towards effective adoption of artificial intelligence in talent acquisition: A mixed method study40
When humble AI meets narcissistic customers: A terror management perspective40
How enterprise architecture leads to organisational benefits40
The promise of digital technologies for sustainable entrepreneurship: A systematic literature review and research agenda39
Assessing the organizational and ecosystem factors driving the impact of transformative FinTech platforms in emerging economies38
Technology distraction in Generation Z: The effects on consumer responses, sensory overload, and discomfort38
Effects of gender congruity in human-robot service interactions: The moderating role of masculinity38
Conceptualizing generative AI as style engines: Application archetypes and implications38
Large language models present new questions for decision support37
To download or not to download? Spatial and temporal neural dynamics across the brain regions when deciding to download an app37
The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users37
Trust or mistrust in algorithmic grading? An embedded agency perspective37
Understanding the impact of augmented reality product presentation on diagnosticity, cognitive load, and product sales37
Revealing the role of explainable AI: How does updating AI applications generate agility-driven performance?37
Technological identity and basic psychological needs in the use of new technologies: A two-wave cross-national survey study36
Helping others is helping oneself: A mixed-methods investigation of antecedents driving consumer engagement in the value co-creation of mHealth platforms36
Editorial Board36
Drawing goals nearer: Using the goal-gradient perspective to increase online game usage34
Managing information for innovation using knowledge integration capability: The role of boundary spanning objects34
What is novel about the Metaverse?34
Creatability, achievability, and immersibility: New game design elements that increase online game usage34
Quantifying the impacts of online fake news on the equity value of social media platforms – Evidence from Twitter33
Digital transformation and organizational resilience: Unveiling the path to sustainable performance in adversity and crisis33
Psychological determinants of users’ adoption and word-of-mouth recommendations of smart voice assistants33
ChatGPT usage in everyday life: A motivation-theoretic mixed-methods study33
Digital transformation and European small and medium enterprises (SMEs): A comparative study using digital economy and society index data33
Exploring the pivotal role of community engagement on tourists’ behaviors in social media: A cross-national study32
Navigating remote host management and strategic information disclosure in Airbnb: A dual-theory perspective32
Navigating the future of AI in marketing: AI integration across borders, ethical considerations, and policy implications31
Internet of Things (IoT): From awareness to continued use31
The precursors of AI adoption in business: Towards an efficient decision-making and functional performance31
The dualistic view of challenge-hindrance technostress in accounting information systems: Technological antecedents and coping responses31
Beyond the shallows of physical attractiveness: Perfection and objectifying gaze on Instagram30
Perceived conversational ability of task-based chatbots – Which conversational elements influence the success of text-based dialogues?30
Metaverse for digital health solutions30
The Drill model: A renewed perspective adapted to the volatile, uncertain, complex and agile (VUCA) world to improve situation analysis and support decision-making28
The gamification of in-game advertising: Examining the role of psychological ownership and advertisement intrusiveness28
Information Technology Acceptance: Construct development and empirical validation28
Artificial intelligence for decision-making and the future of work27
The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration27
Feeling good about letting go? Learned helplessness and privacy calculus in citizen acceptance of electronic identification apps27
The impending disruption of creative industries by generative AI: Opportunities, challenges, and research agenda27
Editorial Board27
Moral appraisals of generative AI: How mindset framing shapes moral judgments, emotional appraisals and privacy behavior27
When employees meet digital-intelligence transformation: Unveiling the role of employee intentions26
Guest editorial digital platforms and transformational entrepreneurship26
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach26
Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy26
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation26
Blockchain technology and gender equality: A systematic literature review25
Editorial Board24
Attacking the trust machine: Developing an information systems research agenda for blockchain cybersecurity24
From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys24
Editorial Board24
From assistance to reliance: Development and validation of the large language model dependence scale24
Digital transformation leadership competencies: A contingency approach24
What’s your archetype? Understanding how IT Identity influences information systems adoption23
Humanising digital life: Reducing emissions while enhancing value-adding human processes23
Understanding the use of digital technologies in entrepreneurial start-up settings and growth-oriented firms23
Editorial Board23
Going through the emotions of regret and fear: Revisiting protection motivation for identity theft protection23
Digital platforms and transformational entrepreneurship during the COVID-19 crisis22
Immersive time (ImT): Conceptualizing time spent in the metaverse22
Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study21
Trusting the trust machine: Evaluating trust signals of blockchain applications21
Examining the relationship between sociomaterial practices enacted in the organizational use of social media and the emerging role of organizational generativity20
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities20
Comparing the effectiveness of recommendation agents across devices20
From ambivalence to trust: Using blockchain in customer loyalty programs20
Editorial Board20
Editorial: How to develop a quality research article and avoid a journal desk rejection20
How does artificial intelligence create business agility? Evidence from chatbots19
Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots19
Intention in information systems adoption and use: Current state and research directions19
Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop19
Technology takes away my power! The mediating role of powerlessness in the relationship between technostressors and proactivity at work18
Restricted use of social media: A temporal view of overload change and the contingency of prominence18
Tailoring open government data portals for lay citizens: A gamification theory approach18
When do details matter? News source evaluation summaries and details against misinformation on social media18
What to post? Understanding engagement cultivation in microblogging with big data-driven theory building18
Integrating human knowledge into artificial intelligence for complex and ill-structured problems: Informed artificial intelligence18
Climate Change and big data analytics: Challenges and opportunities18
Gamification in marketing18
Social media platforms and social enterprise: Bibliometric analysis and systematic review18
From self-service to AI-assisted service: A mixed-method study of IT support service provision using search tools and chatbots17
Exploring the factors, affordances and constraints outlining the implementation of Artificial Intelligence in public sector organizations17
Open innovation and sustainable development: A micro and macroeconomic analysis using a mixed method research with PLS-SEM-NCA and Delphi16
The impact of perceived crisis severity on intention to use voluntary proximity tracing applications16
Influence of digital transformation on the servitization level of manufacturing SMEs from static and dynamic perspectives16
Towards organisation 4.0. An empirical study16
Guest Editorial: Big data-driven theory building: Philosophies, guiding principles, and common traps16
Managing artificial intelligence applications in healthcare: Promoting information processing among stakeholders16
Editorial Board16
Recommendation content matters! Exploring the impact of the recommendation content on consumer decisions from the means-end chain perspective16
The dark side of the metaverse: The role of gamification in event virtualization16
Reinforcing data bias in crisis information management: The case of the Yemen humanitarian response16
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