International Journal of Information Management

Article	Citations
Firms’ use of predictive artificial intelligence for economic value creation and appropriation	1509
Determinants of mHealth success: An empirical investigation of the user perspective	1424
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems	1215
The art of digital transformation as crafted by a chief digital officer	908
Emerging leaders or persistent gaps? Generative AI research may foster women in STEM	893
User values and the development of a cybersecurity public policy for the IoT	385
Attacking the trust machine: Developing an information systems research agenda for blockchain cybersecurity	351
How to deal with corruption? Examining the roles of e-government maturity, government administrative effectiveness, and virtual social networks diffusion	336
Is it possible to establish the link between drug busts and the cryptocurrency market? Yes, we can	331
Emotional reactions to robot colleagues in a role-playing experiment	317
Understanding the overvaluation of facial trustworthiness in Airbnb host images	300
Competitor identification: A review of use cases, data sources, and algorithms	278
Committee standards battles in the era of convergence: Implications for smart systems	271
Customer perception of the deceptiveness of online product reviews: A speech act theory perspective	215
Editorial Board	181
Emotional reactions and coping responses of employees to a cyber-attack: A case study	159
Editorial Board	158
Editorial Board	158
Examining motivation of IT vendors to share knowledge with clients	154
Editorial Board	137
Editorial Board	136
Information Management in Smart Cities: Turning end users’ views into multi-item scale development, validation, and policy-making recommendations	136
Are serious games too serious? Diffusion of wearable technologies and the creation of a diffusion of serious games model	134
Building knowledge ambidexterity using cloud computing: Longitudinal case studies of SMEs experiences	130
Artificial intelligence in information systems research: A systematic literature review and research agenda	129

Examining m-coupon redemption intention among consumers: A moderated moderated-mediation and conditional model	127
Social media for enhanced understanding of disaster resilience during Hurricane Florence	126
Observation or interaction? Impact mechanisms of gig platform monitoring on gig workers’ cognitive work engagement	119
Artificial intelligence for decision-making and the future of work	113
Toward an information systems alignment framework in the wake of exogenous shocks: Insights from a literature review	112
The acceptance of chatbots in an enterprise context – A survey study	111
Rethinking the intention to behavior link in information technology use: Critical review and research directions	110
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach	109
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance	105
The dark side of virtual agents: Ohhh no!	101
Privacy in the sharing economy: Why don't users disclose their negative experiences?	100
Explaining citizens’ resistance to use digital contact tracing apps: A mixed-methods study	98
Blockchain technology and gender equality: A systematic literature review	96
Blockchain and agency theory in supply chain management: A question of trust	92
Digital transformation leadership competencies: A contingency approach	89
A systematic analysis of failures in protecting personal health data: A scoping review	89
What is it about humanity that we can’t give away to intelligent machines? A European perspective	87
Guest editorial digital platforms and transformational entrepreneurship	87
Responsible innovation ecosystems: Ethical implications of the application of the ecosystem concept to artificial intelligence	87
Dress to impress and serve well to prevail – Modelling regressive discontinuance for social networking sites	83
Information management in social media to promote engagement and physical activity behavior	82
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems	82
Machine and human roles for mitigation of misinformation harms during crises: An activity theory conceptualization and validation	81
Beyond effective use: Integrating wise reasoning in machine learning development	81
Smart city model based on systems theory	81
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work	75
Environmental sustainability: A technology acceptance perspective	73
Developing voice-based information sharing services to bridge the information divide in marginalized communities: A study of farmers using IBM’s spoken web in rural India	73
Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy	73
Digital sustainability, climate change, and information systems solutions: Opportunities for future research	71
Competing roles of intention and habit in predicting behavior: A comprehensive literature review, synthesis, and longitudinal field study	71
The more we get together, the more we can save? A transaction cost perspective	71
Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective	71
Key factors of information management for crowdfunding investor satisfaction	70
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility	69
Antecedents and mediating role of IT service climate in IT service quality: A mixed methods study	66
Gamification and online impulse buying: The moderating effect of gender and age	66
Augmented reality is eating the real-world! The substitution of physical products by holograms	66
Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities	66
Audience management, online turbulence and lurking in social networking services: A transactional process of stress perspective	65
Corrigendum to “The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications” [International Journal of Information Management	64
Corrigendum to “Big data analytics in building the competitive intelligence of organizations” [International Journal of Information Management 56 (2021) 102231]	64
Platform-based customer agility: An integrated framework of information management structure, capability, and culture	64
Artificial intelligence (AI)-enabled CRM capability in healthcare: The impact on service innovation	64
Stewardship of personal data on social networking sites	63
Determinants of trust in computer-mediated offshore software-outsourcing collaboration	62
Online video channel management: An integrative decision support system framework	61
Addressing climate change through stakeholder-centric information systems research: A Scandinavian approach for the masses	61
Humanising digital life: Reducing emissions while enhancing value-adding human processes	61
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective	59

Decoding digital transformational outsourcing: The role of service providers’ capabilities	59
Digital transformation in SMEs: A taxonomy of externally supported digital innovation projects	59
Implementation and impacts of IT Service Management in the IT function	58
Exploring the impact of online social participation on loneliness in older adults: Evidence from The Canadian Longitudinal Study on Aging	58
Enterprise systems knowledge, beliefs, and attitude: A model of informed technology acceptance	57
Emergence of creativity in IS development teams: A socio-technical systems perspective	55
Social commerce: Factors affecting customer repurchase and word-of-mouth intentions	54
Adopting emerging information technology: A new affordances process framework	54
Forty years of the International Journal of Information Management: A bibliometric analysis	54
Customers’ acceptance of artificially intelligent service robots: The influence of trust and culture	53
Spatial information and the legibility of urban form: Big data in urban morphology	53
Tacit knowledge acquisition & sharing, and its influence on innovations: A Polish/US cross-country study	53
How the emoji use in apology messages influences customers’ responses in online service recoveries: The moderating role of communication style	53
On the training of a neural network for online path planning with offline path planning algorithms	52
Editorial Board	51
Guest Editorial: A special section on digital marketing	50
The effect of toxicity on COVID-19 news network formation in political subcommunities on Reddit: An affiliation network approach	50
Analyzing the role of national culture on content creation and user engagement on Twitter: The case of Indian Premier League cricket franchises	49
Editorial Board	48
Outcome-based contracts – Linking technology, ownership and reputations	48
Editorial Board	47
From digital touchpoints to digital journeys: How shopping mindsets influence appraisal of omnichannel journeys	46
A framework for enhancing the replicability of behavioral MIS research using prediction oriented techniques	45
Exploring knowledge management perspectives in smart city research: A review and future research agenda	45
Exploring the personalization-intrusiveness-intention framework to evaluate the effects of personalization in social media	44
Editorial Board	44
Going through the emotions of regret and fear: Revisiting protection motivation for identity theft protection	44
Autonomous vehicles in the smart city era: An empirical study of adoption factors important for millennials	43
Trusting the trust machine: Evaluating trust signals of blockchain applications	43
The Egyptian protest movement in the twittersphere: An investigation of dual sentiment pathways of communication	43
Information and communication technologies (ICT)-enabled severe moral communities and how the (Covid19) pandemic might bring new ones	42
Understanding the use of digital technologies in entrepreneurial start-up settings and growth-oriented firms	42
How do technology-driven stressors influence workarounds? Moderating roles of support structures and trait resilience	42
Diffusion of real versus misinformation during a crisis event: A big data-driven approach	41
Intelligent methods and systems for decision-making support: Toward digital supply chain twins	41
Smart city research advances in Southeast Europe	41
Information management as a dual-purpose process in the smart city: Collecting, managing and utilizing information	40
Where knowledge management and information management meet: Research directions	40
Security breaches and organization response strategy: Exploring consumers’ threat and coping appraisals	40
Stop ordering machine learning algorithms by their explainability! A user-centered investigation of performance and explainability	40
Going beyond fact-checking to fight health misinformation: A multi-level analysis of the Twitter response to health news stories	40
The effects of trust on behavioral intention and use behavior within e-government contexts	40
Using blockchain to signal quality in the food supply chain: The impact on consumer purchase intentions and the moderating effect of brand familiarity	39
Consumer engagement in social media brand communities: A literature review	39
Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses	39
Disaster City Digital Twin: A vision for integrating artificial and human intelligence for disaster management	39
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit	39
The influence of informal social media practices on knowledge sharing and work processes within organizations	39
Artificial intelligence implementation in manufacturing SMEs: A resource orchestration approach	38
Immersive time (ImT): Conceptualizing time spent in the metaverse	38
The effect of positive TRI traits on centennials adoption of try-on technology in the context of E-fashion retailing	38
The strategic use of artificial intelligence in the digital era: Systematic literature review and future research directions	38
Role of entrepreneurial orientation, information management, and knowledge management in improving firm performance	37
A platform-based approach to ambidexterity for innovation: An empirical investigation in the public sector	35
Information technology solutions, challenges, and suggestions for tackling the COVID-19 pandemic	35
Agile incident response (AIR): Improving the incident response process in healthcare	35
Interactivity in online chat: Conversational cues and visual cues in the service recovery process	34
Editorial Board	33
Are you a cyberbully on social media? Exploring the personality traits using a fuzzy-set configurational approach	33
Unrequited love? A mixed-methods study of parasocial engagement with social media influencers	33
Design characteristics and service experience with e-government services: A public value perspective	33
Using the influence of human-as-machine representation for self-improvement products	33
Virtual integration in SMEs: The digitalization circuitry of dynamic strategic planning for SMEs	33
Digital platforms and SMEs’ business model innovation: Exploring the mediating mechanisms of capability reconfiguration	32
Impression management strategies on enterprise social media platforms: An affordance perspective	32
The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities	32
Unfolding the popularity of video conferencing apps – A privacy calculus perspective	31
Bitcoin double-spending risk and countermeasures at physical retail locations	31
Digital platforms and transformational entrepreneurship during the COVID-19 crisis	31
Switching to online learning during COVID-19: Theorizing the role of IT mindfulness and techno eustress for facilitating productivity and creativity in student learning	31
Organizational agility through outsourcing: Roles of IT alignment, cloud computing and knowledge transfer	31
The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications	31
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications	30
Editorial Board	30
The more engagement, the better? The influence of supplier engagement on new product design in the social media context	30
Artificial intelligence in E-commerce fulfillment: A case study of resource orchestration at Alibaba’s Smart Warehouse	30
Incentive or disincentive for research data disclosure? A large-scale empirical analysis and implications for open science policy	30
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances	30
Swarm intelligence goal-oriented approach to data-driven innovation in customer churn management	29
Envy on social media: The good, the bad and the ugly	29

Continuance intention in gamified mobile applications: A study of behavioral inhibition and activation systems	29
A novel architecture to identify locations for Real Estate Investment	29
Continuance intention of online technologies: A systematic literature review	28
Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions	28
Ethical framework for Artificial Intelligence and Digital technologies	28
Novel mechanisms of scalability of financial services in an emerging market context: Insights from Indonesian Fintech Ecosystem	28
Predicting subjective well-being among mHealth users: a readiness – value model	28
What do growing early-stage digital start-ups look like? A mixed-methods approach	28
Protective behavior in ride-sharing through the lens of protection motivation theory and usage situation theory	28
The challenges of data usage for the United States’ COVID-19 response	27
How can artificial intelligence enhance car manufacturing? A Delphi study-based identification and assessment of general use cases	27
Examining the relationship between sociomaterial practices enacted in the organizational use of social media and the emerging role of organizational generativity	27
Chatbots’ effectiveness in service recovery	27
From user-generated data to data-driven innovation: A research agenda to understand user privacy in digital markets	27
Editors’ reflections and introduction to the special section on “Societal Impact of Bright ICT”	27
Climate-intelligent cities and resilient urbanisation: Challenges and opportunities for information research	27
An empirical investigation of the utilitarian, social benefits in LBS information disclosure—The moderating effect of the gender based social role theory	27
Comparing the effectiveness of recommendation agents across devices	26
Eye tracking technology to audit google analytics: Analysing digital consumer shopping journey in fashion m-retail	26
Humans as teammates: The signal of human–AI teaming enhances consumer acceptance of chatbots	26
Editorial Board	25
Adoption of enterprise mobile systems – An alternative theoretical perspective	25
Global techno-politics: A review of the current status and opportunities for future research	24
Resource-seeking and media choice process: A case of irrational decision making	24
Editorial Board	24
Revealing the black box: Understanding how prior self-disclosure affects privacy concern in the on-demand services	24
Guest editorial: Re-imagining diffusion and adoption of emerging technologies	24
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics	24
Online communities and discontinuance of information technology-enabled on-demand workers: Impacts of informal social interactions through dual commitments	23
The prospects of Internet-Based Channel Orientation for the competitiveness of service companies on the domestic market	23
Contributing to the current research agenda in digital transformation in the context of smart cities	23
Intention in information systems adoption and use: Current state and research directions	23
Do you see what I see? A social capital perspective on microtask gig worker opportunity recognition within electronic networks of practice	23
Tokenized index funds: A blockchain-based concept and a multidisciplinary research framework	23
A structured method for smart city project selection	23
The impact of consumers’ perceptions regarding the ethics of online retailers and promotional strategy on their repurchase intention	22
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic	22
Securing online accounts and assets: An examination of personal investments and protection motivation	22
For it is in giving that we receive: Investigating gamers’ gifting behaviour in online games	22
How does media richness foster online gamer loyalty?	22
Organizing workers and machine learning tools for a less oppressive workplace	21
How does artificial intelligence create business agility? Evidence from chatbots	21
Editorial: How to develop a quality research article and avoid a journal desk rejection	21
Smart data and business analytics: A theoretical framework for managing rework risks in mega-projects	21
Mobile communication and use behavior of the urban poor in a developing country: A field study in Malaysia	21
Working around inadequate information systems in the workplace: An empirical study in Romania	21
Using machine learning to create and capture value in the business models of small and medium-sized enterprises	20
From ambivalence to trust: Using blockchain in customer loyalty programs	20
Identity mediation strategies for digital inclusion in entrepreneurial finance	20
Incorporating blockchain technology in information systems research	20
Investigating the moderating role of AI-enabled services on flow and awe experience	20
Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop	19
Knowledge and culture influences on quality of care: A mixed methods approach	19
Social media trust: Fighting misinformation in the time of crisis	19
Personal data strategies in digital advertising: Can first-party data outshine third-party data?	19
In the hearts and minds of employees: A model of pre-adoptive appraisal toward artificial intelligence in organizations	19
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities	19
Design principles for conversational agents to support Emergency Management Agencies	19
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention	18
The extended Unified Theory of Acceptance and Use of Technology (UTAUT2): A systematic literature review and theory evaluation	18
Who captures whom – Pokémon or tourists? A perspective of the Stimulus-Organism-Response model	18
Corrigendum to “Smartphone use while driving: A fuzzy-set qualitative comparative analysis of personality profiles influencing frequent high-risk smartphone use while driving in Germany” [Internationa	18
The dual concept of consumer value in social media brand community: A trust transfer perspective	18
Towards sustainable collaborative networks for smart cities co-governance	18
The interactive effects of individual boundary spanning and boundary buffering when using enterprise social media	18
How social media live streams affect online buyers: A uses and gratifications perspective	17
Digital transformation in business and management research: An overview of the current status quo	17
Blockchain and sustainable supply chain management in developing countries	17
Climate Change and big data analytics: Challenges and opportunities	17
Algorithmic bias in data-driven innovation in the age of AI	17
Working smarter: Using technology-enabled processes to leverage virtual group member intelligence	17
How health care delivery organizations can exploit eHealth innovations: An integrated absorptive capacity and IT governance explanation	16
The effect of competitive actions and social media perceptions on offline car sales after automobile recalls	16
Dark side of enterprise social media usage: A literature review from the conflict-based perspective	16
Tailoring open government data portals for lay citizens: A gamification theory approach	16
Motivating information system engineers’ acceptance of Privacy by Design in China: An extended UTAUT model	16
The influence of cultural values on Enterprise System adoption, towards a culture – Enterprise System alignment theory	16
The effects of individual-level espoused national cultural values on the willingness to use Bitcoin-like blockchain currencies	16
Integrating human knowledge into artificial intelligence for complex and ill-structured problems: Informed artificial intelligence	16
Activists of themselves: Liminality of Instagram and its role in the ethnic identity construction processes of third generation British Sikhs to their imagined identities	16
The double-edged effects of data privacy practices on customer responses	16