International Journal of Information Management

Papers
(The H4-Index of International Journal of Information Management is 61. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-12-01 to 2025-12-01.)
ArticleCitations
Crisis-driven digital transformation as a trigger for process virtualization: Fulfilling knowledge work process requirements for remote work2440
Addressing consumer needs: Effects of firms remediation strategies on satisfaction and brand usage intent in AI-powered voice assistant service failures1769
Beyond effective use: Integrating wise reasoning in machine learning development577
Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems484
Mixed-methods research in the age of analytics, an exemplar leveraging sentiments from news articles to predict firm performance307
Understanding artificial intelligence in the context of usage: Contributions and smartness of algorithmic capabilities in work systems287
Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility243
Environmental sustainability: A technology acceptance perspective219
Gamification and online impulse buying: The moderating effect of gender and age205
Editorial Board165
Editorial Board165
Corrigendum to “Situational awareness about data breaches and ransomware attacks: A multi-dimensional cyber threat impact framework and content analyses of practitioner-public discourses” [Internation157
Where knowledge management and information management meet: Research directions153
Outcome-based contracts – Linking technology, ownership and reputations151
Blockchain as a driving force for federalism: A theory of cross-organizational task-technology fit150
Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective150
Assessing omitted variables bias in intention-behavior linkages: Mitigation strategies and research implications143
Global techno-politics: A review of the current status and opportunities for future research135
Personal data strategies in digital advertising: Can first-party data outshine third-party data?135
Adverse consequences of emotional support seeking through social network sites in coping with stress from a global pandemic133
Social media trust: Fighting misinformation in the time of crisis132
Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform125
How commitment and platform adoption drive the e-commerce performance of SMEs: A mixed-method inquiry into e-commerce affordances122
How social media live streams affect online buyers: A uses and gratifications perspective119
A probabilistic approach to information management of order fulfilment reliability with the help of perfect-order analytics117
Investigating the moderating role of AI-enabled services on flow and awe experience113
What makes you attached to social companion AI? A two-stage exploratory mixed-method study110
The double-edged effects of data privacy practices on customer responses102
Unlocking the potential of virtual endorsers: The role of brand-owned and brand-non-owned virtual endorsers in shaping brand attitude102
A twin data-driven approach for user-experience based design innovation101
Towards explaining the effects of the human-technology dynamic on human agency in digital transformations98
Technology readiness and the organizational journey towards AI adoption: An empirical study97
Willingness to pay for freemium services: Addressing the differences between monetization strategies96
Elevating students’ lives through immersive learning experiences in a safe metaverse96
Understanding the individual labor supply and wages on digital labor platforms: A microworker perspective95
Extending the unified theory of acceptance and use of technology for sustainable technologies context93
Pathways to developing information technology-enabled capabilities in born-digital new ventures93
Digital transparency and the usefulness for open government92
Editorial Board87
How could quantum computing shape information systems research – An editorial perspective and future research directions87
Disintermediation of consumer services through blockchain? The role of intermediary brands, value-added services, and privacy concerns84
A meta-regression of task-technology fit in information systems research84
The exploration of users’ perceived value from personalization and virtual conversational agents to enable a smart home assemblage– A mixed method approach84
How does employee cultural background influence the effects of telework on job stress? The roles of power distance, individualism, and beliefs about telework83
8–10% of algorithmic recommendations are ‘bad’, but… an exploratory risk-utility meta-analysis and its regulatory implications83
Is this AI sexist? The effects of a biased AI’s anthropomorphic appearance and explainability on users’ bias perceptions and trust83
Public and private value creation using artificial intelligence: An empirical study of AI voice robot users in Chinese public sector82
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective82
The effect of fear and situational motivation on online information avoidance: The case of COVID-1981
Organic transformation of ERP documentation practices: Moving from archival records to dialogue-based, agile throwaway documents78
Digital innovation and entrepreneurship transformation through open data hackathons: Design strategies for successful start-up settings75
Guest editorial: More supportive or more distractive? Investigating the negative effects of technology at the customer interface74
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives73
Early bird catches the worm! Meta-analysis of autonomous vehicles adoption – Moderating role of automation level, ownership and culture73
Fostering well-being: Exploring the influence of user-AI assistant relationship types on subjective well-being71
Being excluded in the metaverse: Impact of social ostracism on users’ psychological responses and behaviors67
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society66
Does the sharing economy change conventional consumption modes?66
Digital transformation solutions of entrepreneurial SMEs based on an information error-driven T-spherical fuzzy cloud algorithm66
The double side of flow in regret and product returns: Maximizers versus satisficers65
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service63
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