Tourism Management

Article	Citations
Editorial Board	557
Performance effects of innovation in two-sided markets: The paradigmatic case of OTAs	504
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses	367
Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders	266
Understanding the FLE-based organizational knowledge creation process in hospitality firms	211
Acculturation, shopping acculturation, and shopping motives of International Residential Tourists	201
Authenticity, identity, self-improvement, and responsibility at heritage sites: The local residents’ perspective	199
Welcome back: Repeat visitation and tourist wellbeing	168
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	156
Navigating market waves: How CEO political ideology shapes the currents of innovation-induced tourism value	154
Book Review	144
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts	140
Book Review	136
Exploring the impacts of internal crisis communication on tourism employees insights from a mixed-methods study	123
Does a VAT rise harm the tourism industry?Portuguese evidence	120
Editorial Board	116
Book Review	110
Book Review	109
Book Review	103
Book Review	103
Book Review	100
A latent class approach to examining migrant family travel behavior	96
Two birds with one stone: Goal conflict handling and its effect on well-being	94
Postcolonial ambivalence as per the tourist	93
Editorial Board	91

Antecedents of emotional labour for holiday representatives: A framework for tourism workers	89
A tapestry analogy: Analogical thinking to support academic research	88
Decolonizing knowledge production in tourism research	88
Tourism and inequality: A relook on the Kuznets curve	87
Beyond the bend: The curvilinear effect of challenge stressors on work attitudes and behaviors	86
An integrative framework to evaluate impacts of complex tourism change initiatives	85
Animal-informed consent: sled dog tours as asymmetric agential events	85
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality	84
Image, satisfaction, destination and product post-visit behaviours: How do they relate in emerging destinations?	80
Self-fulfilling prophecy in livelihood sustainability: Rural tourism in Pingqian Village, China	77
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity	77
Cost-benefit analysis in UK hotels: A hybrid SOCP-MCDM approach	76
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations	74
Managing internal service quality in hotels: Determinants and implications	73
An implicit leadership theory lens on leader humility and employee outcomes: Examining individual and organizational contingencies	73
Beyond fragmentary: A proposed measure for travel vaccination concerns	73
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms	70
Flourishing through traveling while Black: Unfiltered voices of Black travelers	69
An online reviews-driven method for the prioritization of improvements in hotel services	68
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	67
Promoting postcolonial destinations: Paradoxical relations between decolonization and ‘East meets West’	67
Traveling with a guide dog: Confidence, constraints and affective qualities of the human-guide dog relationship	64
Abroad-at-Home: Identifying domestic tourism locations for overseas-like travel experiences by leveraging concept modeling	61
Metaverse as a disruptive technology revolutionising tourism management and marketing	61
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators	60
From empowering women to being empowered by women: A gendered social innovation framework for tourism-led development initiatives	60
Staging a comeback? The influencing mechanism of tourist crowding perception on adaptive behavior	59
How can tourism be made engaging and meaningful? A measurement scale for ritual interaction	58
The antecedents of digital collaboration through an enhanced digital platform for destination management: A micro-DMO perspective	58
Selection biases in crowdsourced big data applied to tourism research: An interpretive framework	58
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)	55
Employee resilience during crisis: A three-tiered perspective on its ‘can-do’ and ‘reason-to’ motivational factors	55
Dynamics in the asymmetric effects of job attributes on employee satisfaction: A mixed-method approach using big data	54
Mountains of trouble: Accounting for environmental costs of land use change from tourism development	53
Urban sensory map: How do tourists “sense” a destination spatially?	53
Tourism SME default: A note on predictors	52
The healing impact of travel on the mental health of breast cancer patients	51
The indelible stains: Exploring destination stereotypes after crisis events	51
How and when servant leadership promotes service innovation: A moderated mediation model	51
Sense of place of tourism destinations in a metaverse paradigm	51
Evolution of hoteliers’ organizational crisis communication in the time of mega disruption	51
Value proposition operationalization in peer-to-peer platforms using machine learning	50
Are better-connected CEOs more socially responsible? Evidence from the U.S. restaurant industry	50
Attention to social issues and CEO duality as enablers of resilience to exogenous shocks in the tourism industry	48
Application of graph theory to mining the similarity of travel trajectories	48
Are publicly traded tourism and hospitality providers greenwashing?	47
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	47
“Sensing” the destination: Development of the destination sensescape index	47
Travel burnout: Exploring the return journeys of pilgrim-tourists amidst the COVID-19 pandemic	46
When travel blurs the self: The role of self-diagnosticity in tourist pay-what-you-want	46

Building restaurant customers’ technology readiness through robot-assisted experiences at multiple product levels	46
Authenticity orientation as an attitude: Scale construction and validation	46
Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach	45
#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram	45
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	44
Understanding and managing the threat of common method bias: Detection, prevention and control	44
Would you really recommend it? Antecedents of word-of-mouth in medical tourism	44
The spatial moderating effect of environmental pollution on the relationship between tourism and community resilience	43
How does culture influence a Country's travel and tourism competitiveness? A longitudinal frontier study on 39 countries	43
Tourism demand forecasting using tourist-generated online review data	43
The role of tourism in personal nationalism: A case study	43
Can craft beverages shape a destination’s image? A cognitive intervention to measure pisco-related resources on conative image	42
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions	42
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	41
The spatial and temporal resilience of the tourism and outdoor recreation industries in the United States throughout the COVID-19 pandemic	40
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment	40
Progress on image analytics: Implications for tourism and hospitality research	40
A social media analysis of travel preferences and attitudes, before and during Covid-19	40
Performing authenticity: Independent Chinese travellers’ tourism dining experiences in Europe	40
Can colored sidewalk nudge city tourists to walk? An experimental study of the effect of nudges	40
On track to net-zero? Large tourism enterprises and climate change	40
Multidimensional decomposition of Gini elasticities to quantify the spatiotemporality of travel and tourism distribution	40
The appeal of sustainability in luxury hospitality: An investigation on the role of perceived integrity	39
Abusive supervision and emotional labour on a daily basis: The role of employee mindfulness	39
The beauty premium of tour guides in the customer decision-making process: An AI-based big data analysis	39
Relationship quality matters: How restaurant businesses can optimize complaint management	39
How virtual reality influences travel intentions: The role of mental imagery and happiness forecasting	39
Tourism forecasting by mixed-frequency machine learning	39
Choosing culture or nature: How temporal landmarks affect tourism destination preferences	39
Strangers or friends? Examining chatbot adoption in tourism through psychological ownership	38
On the validity and meaningfulness of higher-order reflective constructs: A reply to Mikulić	37
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”	37
When are visitors actually satisfied at visitor attractions? What we know from more than 30 years of research	37
Competitive positioning of tourism academic knowledge	36
Caught in the maze: Exploration of the ‘tourist trap’ phenomenon	36
Book Review	36
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021	36
Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development	36
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination	36
Customer satisfaction scores: New models to estimate the number of fake reviews	36
Hospitality innovation strategies: Robustness analysis of paths to firm performance	36
Big data hedonic pricing: Econometric insights into room rates’ determinants by hotel category	35
Nonverbal communication in hotels as a medium of experience co-creation	35
Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership	35
Beyond the workday: The effect of daily customer interpersonal injustice on hotel employee experiences after work and the next day	35
A meta-analytic review of antecedents of hospitality and tourism firms’ performance: A cross-cultural comparison	34
Host type and pricing on Airbnb: Seasonality and perceived market power	34
When users decide to bypass collaborative consumption platforms: The interplay of economic benefit, perceived risk, and perceived enjoyment	34
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers	34
In living color? Understanding the importance of color complexity in listing images for accommodation sharing	34
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history	33
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context	33
Adding character: The role of destination mascots in tourism development	33
Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research	33
Performing multi-subject interactions in hotels during crises: Evidence from textual and visual data	32
Editorial Board	32
Book Review	32
Editorial Board	32
Editorial Board	32
Family tourism improves parents’ well-being and children’s generic skills	32
Asymmetric effects of extreme-moderate online reviews in the language-satisfaction relationship	31
The travel influencer construct: An empirical exploration and validation	31
Editorial Board	31
Organisational change towards LGBTQ+ inclusion in hospitality and tourism: Managerial perspectives	31
Cure-all or curse? A meta-regression on the effect of tourism development on poverty alleviation	31
Book Review	31
Book Review	31
A cross-cultural anatomy of destination image: An application of mixed-methods of UGC and survey	31
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective	30
Who should the spotlight be on? The interactive effects of celebrity endorser type and destination personality	30
Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective	30
Affective learning in short-term educational travel abroad: An exploratory mixed-method study	30
Corporate social responsibility in times of need: Community support during the COVID-19 pandemics	30
Impact of the COVID-19 pandemic on travel behavior: A case study of domestic inbound travelers in Jeju, Korea	30
An agile marketing capability maturity framework	30
How virtual reality moderates daily negative mood spillover among hotel frontline employees: A within-person field experiment	30
The impact of time pressure on impulsive buying: The moderating role of consumption type	30
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes	30
Too generous to be fair? Experiments on the interplay of what, when, and how in data breach recovery of the hotel industry	29
Exploring how perceived resilience and restoration affected the wellbeing of Matsu pilgrims during COVID-19	29

Afraid to travel after COVID-19? Self-protection, coping and resilience against pandemic ‘travel fear’	29
Travelers’ reactions toward recommendations from neighboring rooms: Spillover effect on room bookings	29
Fueling the intrapreneurial spirit: A closer look at how spiritual leadership motivates employee intrapreneurial behaviors	29
Spatial and social distances between U.S. domestic travelers in restaurant review assessment	28
Competing for legitimacy in the place branding process: (re)negotiating the stakes	28
A multi-scale comparison of tourism attraction networks across China	28
Connecting tourists to musical destinations: The role of musical geographical imagination and aesthetic responses in music tourism	27
Semiotic fieldwork on chaordic tourism destination image management in Seoul during COVID-19	27
How do visitors respond to sustainable tourism interpretations? A further investigation into content and media format	27
Craving alterreal authenticity through the post-postmodern lens: An experimental inquiry	27
Between escape and return: Rethinking daily life and travel in selective unplugging	27