Tourism Management

Article	Citations
The coronavirus pandemic – A critical discussion of a tourism research agenda	568
Afraid to travel after COVID-19? Self-protection, coping and resilience against pandemic ‘travel fear’	467
Understanding and managing the threat of common method bias: Detection, prevention and control	464
Metaverse as a disruptive technology revolutionising tourism management and marketing	264
Destination image and tourist behavioural intentions: A meta-analysis	253
Immersive technology: A meta-analysis of augmented/virtual reality applications and their impact on tourism experience	218
Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management	190
Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda	180
Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership	178
Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19	158
Virtual reality and mixed reality for second chance tourism	145
Understanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourism	144
Prospective tourist preferences for sustainable tourism development in Small Island Developing States	136
Too afraid to Travel? Development of a Pandemic (COVID-19) Anxiety Travel Scale (PATS)	134
Travel decision determinants during and after COVID-19: The role of tourist trust, travel constraints, and attitudinal factors	132
Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications	126
Spatial spillovers of agglomeration economies and productivity in the tourism industry: The case of the UK	118
COVID19: Holiday intentions during a pandemic	116
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic	112
Tourism specialization, economic growth, human development and transition economies: The case of Poland	110
Value co-creation in sustainable tourism: A service-dominant logic approach	106
Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective	105
On the empirical relationship between tourism and economic growth	102
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the COVID-19 pandemic	101
A machine learning approach to cluster destination image on Instagram	98

Service robots or human staff: How social crowding shapes tourist preferences	94
Review of tourism forecasting research with internet data	92
Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America	91
Dealing with pandemics: An investigation of the effects of COVID-19 on customers’ evaluations of hospitality services	90
Forecasting Chinese cruise tourism demand with big data: An optimized machine learning approach	90
Investigating tourist destination choice: Effect of destination image from social network members	89
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability	87
Service robots: Applying social exchange theory to better understand human–robot interactions	86
How to survive a pandemic: The corporate resiliency of travel and leisure companies to the COVID-19 outbreak	85
The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt	85
Tourists’ digital footprint: The spatial patterns of tourist flows in Qingdao, China	83
Understanding the dynamics of the quality of airline service attributes: Satisfiers and dissatisfiers	82
Would you really recommend it? Antecedents of word-of-mouth in medical tourism	80
Virtual wine tours and wine tasting: The influence of offline and online embodiment integration on wine purchase decisions	80
Image, satisfaction, destination and product post-visit behaviours: How do they relate in emerging destinations?	79
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	77
Financial distress in the hospitality industry during the Covid-19 disaster	77
#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram	73
An online reviews-driven method for the prioritization of improvements in hotel services	73
How virtual reality influences travel intentions: The role of mental imagery and happiness forecasting	72
Effectiveness of message framing in changing COVID-19 vaccination intentions: Moderating role of travel desire	70
A review of tourism and climate change mitigation: The scales, scopes, stakeholders and strategies of carbon management	70
The elusive impact of pro-environmental intention on holiday on pro-environmental behaviour at home	69
Virtual reality tourism experiences: Addiction and isolation	69
Fueling the intrapreneurial spirit: A closer look at how spiritual leadership motivates employee intrapreneurial behaviors	68
A thematic analysis of crisis management in tourism: A theoretical perspective	67
Using the Health Belief Model to examine travelers’ willingness to vaccinate and support for vaccination requirements prior to travel	66
Leader humility, team humility and employee creative performance: The moderating roles of task dependence and competitive climate	65
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	63
Gamification in OTA platforms: A mixed-methods research involving online shopping carnival	60
Tourism demand forecasting using tourist-generated online review data	60
The lone digital tourism entrepreneur: Knowledge acquisition and collaborative transfer	59
Travel inspiration in tourist decision making	59
Reaching audiences through travel vlogs: The perspective of involvement	57
Automated topic modeling of tourist reviews: Does the Anna Karenina principle apply?	57
Dialectical emotions in a dark heritage site: A study at the Auschwitz Death Camp	56
Managing tourism emissions through optimizing the tourism demand mix: Concept and analysis	55
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	55
A model of tourism advertising effects	55
Tourism as a dementia treatment based on positive psychology	54
A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers	54
Momentary well-being matters: Daily fluctuations in hotel employees’ turnover intention	54
Improving sustainability in the tourism industry through blockchain technology: Challenges and opportunities	53
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	53
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	52
Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications	51
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	51
A study of the tourism industry's cash-driven resilience capabilities for responding to the COVID-19 shock	50
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	50
Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence	48

Categorisation of cultural tourism attractions by tourist preference using location-based social network data: The case of Central, Hong Kong	48
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	48
Applying the resilience principles for sustainable ecotourism development: A case study of the Nakdong Estuary, South Korea	48
Exploring tourists’ stress and coping strategies in leisure travel	47
Hierarchical pattern recognition for tourism demand forecasting	47
Women entrepreneurship orientation, networks and firm performance in the tourism industry in resource-scarce contexts	47
Characterizing destination networks through mobility traces of international tourists — A case study using a nationwide mobile positioning dataset	47
Navigating through the complex transport system: A heuristic approach for city tourism recommendation	45
Air-travelers' concerns emerging from online comments during the COVID-19 outbreak	45
Sustainable development of industrial heritage tourism – A case study of the Industrial Monuments Route in Poland	45
Helpful or harmful? A double-edged sword of emoticons in online review helpfulness	45
Change or perish: Examining the role of human capital and dynamic marketing capabilities in the hospitality sector	44
Social distancing, trust and post-COVID-19 recovery	44
Learning patterns of tourist movement and photography from geotagged photos at archaeological heritage sites in Cuzco, Peru	43
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality	43
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours	43
Is a picture worth a thousand words? Understanding the role of review photo sentiment and text-photo sentiment disparity using deep learning algorithms	42
The appeal of sustainability in luxury hospitality: An investigation on the role of perceived integrity	42
Celebrity endorsements in destination marketing: A three country investigation	42
Social big data informs spatially explicit management options for national parks with high tourism pressures	42
Interactive effects of message framing and information content on carbon offsetting behaviors	42
Impact of the COVID-19 pandemic on travel behavior: A case study of domestic inbound travelers in Jeju, Korea	42
Employee turnover dynamics in the hospitality industry vs. the overall economy	41
Digital business model configurations in the travel industry	41
From interaction to relationship: Rethinking parasocial phenomena in travel live streaming	40
Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?	40
Memory and forgetfulness in tourism crisis research	40
Avoiding panic during pandemics: COVID-19 and tourism-related businesses	40
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey	40
Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?	40
Overcoming information asymmetry in tourism carbon management: The application of a new reporting architecture to Aotearoa New Zealand	39
Beyond fragmentary: A proposed measure for travel vaccination concerns	39
From entrepreneurial orientation to sustainability orientation: The role of cognitive proximity in companies in tourist destinations	38
“Sensing” the destination: Development of the destination sensescape index	38
All hype or the real deal? Investigating user engagement with virtual influencers in tourism	38
Does seeing deviant other-tourist behavior matter? The moderating role of travel companions	38
Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector	38
Does hotel management matter to overcoming the COVID-19 crisis? The Spanish case	38
Guanxi influences on women intrapreneurship	38
Determinants of Airbnb prices in European cities: A spatial econometrics approach	37
Mental health key to tourism infrastructure in China's new megapark	37
Are ESG-committed hotels financially resilient to the COVID-19 pandemic? An autoregressive jump intensity trend model	37
Research on user-generated photos in tourism and hospitality: A systematic review and way forward	36
Developing disaster resilience: A processual and reflective approach	36
Examining the change in wellbeing following a holiday	36
The impact of time pressure on impulsive buying: The moderating role of consumption type	36
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	36
The asset-light business model and firm performance in complex and dynamic environments: The dynamic capabilities view	35
Cluster analysis of microscopic spatio-temporal patterns of tourists’ movement behaviors in mountainous scenic areas using open GPS-trajectory data	35
An exploration of actor-network theory and social affordance for the development of a tourist attraction: A case study of a Jimmy-related theme park, Taiwan	35
Traveling with pets: Constraints, negotiation, and learned helplessness	35
Ecotourism anywhere? The lure of ecotourism and the need to scrutinize the potential competitiveness of ecotourism developments	35
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	35
Host type and pricing on Airbnb: Seasonality and perceived market power	35
Does sustainability index matter to the hospitality industry?	35
Does good governance attract tourists?	35
An empirical modeling of transformation process through trip experiences	35
Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research	35
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	35
Community citizenship behavior in rural tourism destinations: Scale development and validation	34
Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach	34
How do visitors respond to sustainable tourism interpretations? A further investigation into content and media format	33
A meta-analytic review of antecedents of hospitality and tourism firms’ performance: A cross-cultural comparison	33
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs	32
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history	32
How and when servant leadership promotes service innovation: A moderated mediation model	32
A framework to identify destination vulnerability to hazards	32
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	31
Differences between the formation of tourism purchase intention and the formation of actual behavior: A meta-analytic review	31
Exploring visual embodiment effect in dark tourism: The influence of visual darkness on dark experience	31
Exploring the multi-dimensionality of authenticity in dining experiences using online reviews	31
Customer purchase forecasting for online tourism: A data-driven method with multiplex behavior data	31
“With a young spirit, we will be young forever”: Exploring the links between tourism and ageing well in contemporary China	30
The impact of spatial-temporal variation on tourist destination resident quality of life	30
Evolution of hoteliers’ organizational crisis communication in the time of mega disruption	30
On-site decision-making in smartphone-mediated contexts	30
Tourism as a pathway to livelihood diversification: Evidence from biosphere reserves, Ethiopia	30
How emotional labor affect hotel employees’ mental health: A longitudinal study	30
The relationship between price paid and hotel review ratings: Expectancy-disconfirmation or placebo effect?	30
Travel for mindfulness through Zen retreat experience: A case study at Donghua Zen Temple	30

Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological distance	30
Hotel guest satisfaction during COVID-19 outbreak: The moderating role of crisis response strategy	29
Tourists on shared bikes: Can bike-sharing boost attraction demand?	29
Attention to social issues and CEO duality as enablers of resilience to exogenous shocks in the tourism industry	29
Pursuing justice and quality of life: Supporting tourism	29
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	29
Agglomerating or dispersing? Spatial effects of high-speed trains on regional tourism economies	29
Towards a typology of virtual events	29