Tourism Management

Article	Citations
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity	594
A tapestry analogy: Analogical thinking to support academic research	387
The role of tourism in personal nationalism: A case study	320
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment	296
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses	205
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms	187
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts	168
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)	165
Building ingenuity in tourism organizations during crises	161
Mountains of trouble: Accounting for environmental costs of land use change from tourism development	149
Tourism demand forecasting using tourist-generated online review data	125
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	118
An online reviews-driven method for the prioritization of improvements in hotel services	116
Metaverse as a disruptive technology revolutionising tourism management and marketing	115
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	114
A social media analysis of travel preferences and attitudes, before and during Covid-19	108
The effect of movie and television placements	107
Book Review	107
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers	106
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior	102
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”	101
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021	101
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination	100
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour	95
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective	92

Between escape and return: Rethinking daily life and travel in selective unplugging	92
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	92
Beware of framework bias	91
Editorial Board	90
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis	90
Videoconferencing continuance and business trip reduction in the post-pandemic age	86
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model	84
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem	83
The reticent tourist in a COVID-adapted world	81
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	81
Community citizenship behavior in rural tourism destinations: Scale development and validation	80
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?	80
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness	78
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	78
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain	75
Encountering robots: Customers’ autonomous behaviors in tourism services	74
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective	74
Book Review	73
Book Review	71
Book Review	69
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey	68
Book Review	68
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior	67
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality	67
Mindset matters: Mitigating negative spillover effects in service failures	67
Digital business model configurations in the travel industry	66
Hotel CSR and job satisfaction: A chaordic perspective	65
Post-tourism in the usual environment: From the perspective of unusual mood	64
Mapping the landscape of employer value propositions in Asian hotels through online job postings analysis	64
The impact of spatial-temporal variation on tourist destination resident quality of life	64
Progress in tourism demand research: Theory and empirics	61
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours	61
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries	61
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic	60
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future	59
Editorial Board	58
Who cares about single childless employees in the hotel industry? Creating a workplace culture beyond family-friendly	58
Who benefits more from trade shows: Independent, franchised or chain-owned/managed hotels?	58
Understanding the relationship between terminal illness and tourism: An exploratory study	57
Anatomy of a CSR discourse system: Entrepreneurship and tourism domains	57
Gender stereotyping and its impact on perceived emotional leadership in the hospitality industry: A mixed-methods study	57
Exploring diversity, equity, and inclusion in hospitality and tourism firms through the organizational justice and stakeholder theories	57
“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry	57
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	56
Editorial Board	56
The socialization of preadolescents in family holidays: A serial mediation model	56
The collision of tradition and fashion: How anthropomorphizing museum exhibits influences cultural inheritance	55
Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation	54
Constructing identity in space and place: Semiotic and discourse analyses of museum tourism	54
Towards a typology of virtual tourists: Efficacy of visual patterns and attentional cues	53

A dark side to psychological ownership: Evidence of unintended negative job performance outcomes in the Chinese hotel industry	53
British tourists’ adjustment to cultural expectations in Muslim-majority countries	53
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	52
ChatGPT and online service recovery: How potential customers react to managerial responses of negative reviews	52
Laughing it off: How does leader humor alleviate employees’ compassion fatigue in service failure?	51
How AI awareness can prompt service performance adaptivity and technologically-environmental mastery	51
What constitutes a favorable destination brand portfolio? Through the lens of coherence	51
Does mortality salience produce positive effects on hotel employee behaviors? A temporal distance perspective	50
Is being intrinsically motivated a mixed blessing? The differential effects of daily intrinsic motivation on employee functioning	50
Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities	49
A significant milestone: The publication of 100th volume	49
Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal	49
Book Review	49
Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities	49
Why restaurants survive? A perspective of word-of-mouth dispersion	48
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	48
On-site decision-making in smartphone-mediated contexts	48
“Sensing” the destination: Development of the destination sensescape index	47
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations	47
Application of graph theory to mining the similarity of travel trajectories	47
Selection biases in crowdsourced big data applied to tourism research: An interpretive framework	46
Book Review	46
Editorial Board	46
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions	46
Flourishing through traveling while Black: Unfiltered voices of Black travelers	46
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	46
An implicit leadership theory lens on leader humility and employee outcomes: Examining individual and organizational contingencies	45
Sense of place of tourism destinations in a metaverse paradigm	45
Beyond the bend: The curvilinear effect of challenge stressors on work attitudes and behaviors	44
Antecedents of emotional labour for holiday representatives: A framework for tourism workers	44
Postcolonial ambivalence as per the tourist	44
Glocalization: Cross-cultural communication of tourism research	44
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators	44
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	44
Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders	44
Authenticity, identity, self-improvement, and responsibility at heritage sites: The local residents’ perspective	44
Knowledge transfer and knowledge management in tourism organisations: A widening and deepening research agenda	43
A multi-scale comparison of tourism attraction networks across China	43
Book Review	43
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes	42
Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development	42
Existential aspects of wine tourism: A conceptual exploration	42
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context	41
Guided yet constrained: The inverted U-shaped effect of house rules on P2P accommodation rental performance	41
Multi-level differentiation of short-term rental properties: A deep learning-based analysis of aesthetic design	41
Communicating quality while evoking loss – How consumers assess extra charges in the Airbnb marketplace	40
Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis	40
“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services	40
Can multi-source heterogeneous data improve the forecasting performance of tourist arrivals amid COVID-19? Mixed-data sampling approach	40
Host type and pricing on Airbnb: Seasonality and perceived market power	40
Book Review	40
When users decide to bypass collaborative consumption platforms: The interplay of economic benefit, perceived risk, and perceived enjoyment	40
Virtual reality tourism experiences: Addiction and isolation	39
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	39
The sign Avatar and tourists’ practice at Pandora: A semiological perspective on a film related destination	39
Navigating the early stages of a large sustainability-oriented rural tourism development project: Lessons from Træna, Norway	39
A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries	39
Service robots and perceived discrimination in tourism and hospitality	38
Catching eyes of social media wanderers: How pictorial and textual cues in visitor-generated content shape users’ cognitive-affective psychology	38
The impact of vacations on urban women's well-being from the perspective of feminist urbanism	38
Fallacy of higher-order reflective constructs	37
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	37
Weather: An organizational stakeholder for United States national seashores	37
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement	37
Slow tourism: Conceptualization and interpretation – A travel vloggers’ perspective	37
When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?	37
Let your algorithm shine: The impact of algorithmic cues on consumer perceptions of price discrimination	37
Editorial Board	36
Social distancing, trust and post-COVID-19 recovery	36
Benefit transfer of climate change adaptation policies in island tourist destinations	36
Dire Straits: How tourists on the Diamond Princess cruise endured the COVID-19 crisis	36
Book Review	36
Family support and posttraumatic growth among tourism workers during the COVID-19 shutdown: The role of positive stress mindset	36
Do tourists experience suffering when they touch the wailing wall?	36
Optimal targeting of latent tourism demand segments	35
Recontextualising the determinants of external CSR in the services industry: A cross-cultural study	35
Exploring the impact of location-based augmented reality on tourists’ spatial behavior, experience, and intention through a field experiment	35
Some stay and some quit: Understanding P2P accommodation providers’ continuous sharing behavior from the perspective of feedback theory	35
Hospitality industry attraction: The effect of job openings and employee wages in the United States	35
The estrangement experience in travel and tourism	35

Transformative Service Research in Hospitality	35
Recipe for perceived personalization in hotels	34
Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors	34
Facilitating “migrant-local” tacit knowledge transfer in rural tourism development: A longitudinal case study	34
Book Review	34
When social media exposure backfires on travel: The role of social media–induced travel anxiety	34
Book Review	34
Book Review	34
Digital nudging for sustainable tourist behavior in new media	33
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	33
Understanding consumers' willingness to pay for online upselling of hotel rooms through the lens of psychological distance	33
Navigating the uncharted: A crisis response mix to creeping ‘unknowns’	33
Scale development for the practices involved in creating value propositions in the exhibition industry: Service-dominant logic with a mixed-methods approach	33
Enhancing pro-environmental behavior in tourism: Integrating attitudinal factors and Norm Activation Theory	33