Tourism Management

Article	Citations
Mountains of trouble: Accounting for environmental costs of land use change from tourism development	616
A tapestry analogy: Analogical thinking to support academic research	401
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)	326
Building ingenuity in tourism organizations during crises	308
The role of tourism in personal nationalism: A case study	212
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity	201
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment	173
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	168
Tourism demand forecasting using tourist-generated online review data	165
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts	161
A social media analysis of travel preferences and attitudes, before and during Covid-19	131
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses	127
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms	119
Metaverse as a disruptive technology revolutionising tourism management and marketing	118
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	117
An online reviews-driven method for the prioritization of improvements in hotel services	115
Book Review	110
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior	109
The effect of movie and television placements	108
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021	105
Between escape and return: Rethinking daily life and travel in selective unplugging	104
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers	103
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour	102
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective	97
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”	96

Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination	95
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	95
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis	93
Editorial Board	93
The reticent tourist in a COVID-adapted world	92
Sleepy travelers on holidays: How social jetlag affects intention to participate in tourism activity	92
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model	90
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	88
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?	86
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem	86
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	84
Videoconferencing continuance and business trip reduction in the post-pandemic age	83
Beware of framework bias	81
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness	81
Community citizenship behavior in rural tourism destinations: Scale development and validation	79
Book Review	78
Book Review	78
Book Review	77
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective	73
Book Review	73
Corrigendum to ‘Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts’ [Tourism Management 113 (2026) 105334]	71
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain	71
Post-tourism in the usual environment: From the perspective of unusual mood	69
Encountering robots: Customers’ autonomous behaviors in tourism services	69
Digital business model configurations in the travel industry	69
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future	68
Feel the thrill: Exploring how sensory experiences drive positive emotions on themed tours	68
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior	67
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey	67
The impact of spatial-temporal variation on tourist destination resident quality of life	67
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic	64
Mindset matters: Mitigating negative spillover effects in service failures	63
Hotel CSR and job satisfaction: A chaordic perspective	63
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours	63
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries	62
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality	62
Mapping the landscape of employer value propositions in Asian hotels through online job postings analysis	61
Progress in tourism demand research: Theory and empirics	61
Who cares about single childless employees in the hotel industry? Creating a workplace culture beyond family-friendly	60
Editorial Board	60
Editorial Board	59
Gender stereotyping and its impact on perceived emotional leadership in the hospitality industry: A mixed-methods study	59
When East meets Southeast: Constructing geographical imagination among Chinese tourists in Singapore	59
British tourists’ adjustment to cultural expectations in Muslim-majority countries	58
“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry	58
Who benefits more from trade shows: Independent, franchised or chain-owned/managed hotels?	58
The socialization of preadolescents in family holidays: A serial mediation model	58
Anatomy of a CSR discourse system: Entrepreneurship and tourism domains	57
Understanding the relationship between terminal illness and tourism: An exploratory study	56
Constructing identity in space and place: Semiotic and discourse analyses of museum tourism	55

Towards a typology of virtual tourists: Efficacy of visual patterns and attentional cues	55
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	55
Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation	54
The collision of tradition and fashion: How anthropomorphizing museum exhibits influences cultural inheritance	54
Exploring diversity, equity, and inclusion in hospitality and tourism firms through the organizational justice and stakeholder theories	54
What constitutes a favorable destination brand portfolio? Through the lens of coherence	53
Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities	53
Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal	53
A significant milestone: The publication of 100th volume	52
Laughing it off: How does leader humor alleviate employees’ compassion fatigue in service failure?	52
Book Review	52
Is being intrinsically motivated a mixed blessing? The differential effects of daily intrinsic motivation on employee functioning	52
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	52
Does mortality salience produce positive effects on hotel employee behaviors? A temporal distance perspective	51
Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities	51
A dark side to psychological ownership: Evidence of unintended negative job performance outcomes in the Chinese hotel industry	51
On-site decision-making in smartphone-mediated contexts	49
Investigating the impact of tourists’ perceived authenticity and aesthetics on word-of-mouth in cultural heritage sites	49
ChatGPT and online service recovery: How potential customers react to managerial responses of negative reviews	49
How AI awareness can prompt service performance adaptivity and technologically-environmental mastery	49
Editorial Board	48
Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders	48
Regional functions of tourist destination: Application of spatial signatures	48
Flourishing through traveling while Black: Unfiltered voices of Black travelers	48
From tourism demand to destination competitiveness: A spatial spillover perspective	48
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	48
Book Review	48
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	48
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators	47
Beyond the bend: The curvilinear effect of challenge stressors on work attitudes and behaviors	46
Glocalization: Cross-cultural communication of tourism research	46
Application of graph theory to mining the similarity of travel trajectories	45
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations	45
Selection biases in crowdsourced big data applied to tourism research: An interpretive framework	45
Authenticity, identity, self-improvement, and responsibility at heritage sites: The local residents’ perspective	45
Sense of place of tourism destinations in a metaverse paradigm	44
An implicit leadership theory lens on leader humility and employee outcomes: Examining individual and organizational contingencies	44
“Sensing” the destination: Development of the destination sensescape index	44
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	44
Antecedents of emotional labour for holiday representatives: A framework for tourism workers	44
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions	43
Why restaurants survive? A perspective of word-of-mouth dispersion	43
Postcolonial ambivalence as per the tourist	43
Book Review	42
A multi-scale comparison of tourism attraction networks across China	42
Book Review	42
Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development	42
Guided yet constrained: The inverted U-shaped effect of house rules on P2P accommodation rental performance	42
Multi-level differentiation of short-term rental properties: A deep learning-based analysis of aesthetic design	42
Navigating the early stages of a large sustainability-oriented rural tourism development project: Lessons from Træna, Norway	41
Existential aspects of wine tourism: A conceptual exploration	40
When users decide to bypass collaborative consumption platforms: The interplay of economic benefit, perceived risk, and perceived enjoyment	40
Host type and pricing on Airbnb: Seasonality and perceived market power	40
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	40
Can multi-source heterogeneous data improve the forecasting performance of tourist arrivals amid COVID-19? Mixed-data sampling approach	40
Communicating quality while evoking loss – How consumers assess extra charges in the Airbnb marketplace	40
The sign Avatar and tourists’ practice at Pandora: A semiological perspective on a film related destination	40
Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis	40
Virtual reality tourism experiences: Addiction and isolation	39
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context	39
Knowledge transfer and knowledge management in tourism organisations: A widening and deepening research agenda	39
Catching eyes of social media wanderers: How pictorial and textual cues in visitor-generated content shape users’ cognitive-affective psychology	39
A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries	39
Book Review	38
Service robots and perceived discrimination in tourism and hospitality	38
Coupling mobile positioning data and discrete choice model to decode travelers’ spatial choices within urban destinations	38
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes	38
Hospitality industry attraction: The effect of job openings and employee wages in the United States	38
“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services	38
Some stay and some quit: Understanding P2P accommodation providers’ continuous sharing behavior from the perspective of feedback theory	38
Benefit transfer of climate change adaptation policies in island tourist destinations	38
The impact of vacations on urban women's well-being from the perspective of feminist urbanism	38
Slow tourism: Conceptualization and interpretation – A travel vloggers’ perspective	37
Recontextualising the determinants of external CSR in the services industry: A cross-cultural study	37
Social distancing, trust and post-COVID-19 recovery	37
Dire Straits: How tourists on the Diamond Princess cruise endured the COVID-19 crisis	37
Let your algorithm shine: The impact of algorithmic cues on consumer perceptions of price discrimination	37
Family support and posttraumatic growth among tourism workers during the COVID-19 shutdown: The role of positive stress mindset	37
Editorial Board	37
Exploring the impact of location-based augmented reality on tourists’ spatial behavior, experience, and intention through a field experiment	36

Do tourists experience suffering when they touch the wailing wall?	36
Optimal targeting of latent tourism demand segments	36
Curating wellness: Exploring healing experiences in digitally transformed museums	36
When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?	36
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement	36
Fallacy of higher-order reflective constructs	35
Weather: An organizational stakeholder for United States national seashores	35
Transformative Service Research in Hospitality	35
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	35
From interaction rituals to mental restoration: The role of psychological ownership in synchronous technology-mediated tourism	35
Book Review	34
Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors	34
The estrangement experience in travel and tourism	34
Book Review	34
Book Review	33
Digital nudging for sustainable tourist behavior in new media	33
The dark side of robot usage for hotel employees: An uncertainty management perspective	33
Facilitating “migrant-local” tacit knowledge transfer in rural tourism development: A longitudinal case study	33
Navigating the uncharted: A crisis response mix to creeping ‘unknowns’	33
Understanding consumers' willingness to pay for online upselling of hotel rooms through the lens of psychological distance	33
Scale development for the practices involved in creating value propositions in the exhibition industry: Service-dominant logic with a mixed-methods approach	33
Vulnerable populations with psychological disorders in tourism: Methodological challenges and recommended solutions for empirical research	33
How do positive host-guest interactions in tourism alter the indicators of tourists’ general attachment styles? A moderated mediation model	32
Customer purchase forecasting for online tourism: A data-driven method with multiplex behavior data	32
Recipe for perceived personalization in hotels	32
When social media exposure backfires on travel: The role of social media–induced travel anxiety	32
Balancing economic benefits and environmental costs: Introducing carbon footprint indicators in tourist market targeting	32
Signalling the corporate brand promise to front-line employees: The role of learning and development in internal branding	32
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	32
Travel inspiration in tourist decision making	32
Book Review	32
Pursuing justice and quality of life: Supporting tourism	32
The impact of uncertainty on tourists’ controllability, mood state and the persuasiveness of message framing in the pandemic era	32
Enhancing pro-environmental behavior in tourism: Integrating attitudinal factors and Norm Activation Theory	32