Tourism Management

Article	Citations
Building ingenuity in tourism organizations during crises	795
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment	511
A tapestry analogy: Analogical thinking to support academic research	303
Can travel change the world? Certainty smile curve of visitor trajectory patterns shapes restaurant success	301
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts	215
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity	199
Building consensus: The evolutionary process and mechanism of persuasion by community leaders in rural tourism conflicts	193
Mountains of trouble: Accounting for environmental costs of land use change from tourism development	172
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses	154
A social media analysis of travel preferences and attitudes, before and during Covid-19	152
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	135
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)	135
Tourism specialization, rural-urban integration and rural revitalization: Evidence from China's cities	133
The role of tourism in personal nationalism: A case study	127
Metaverse as a disruptive technology revolutionising tourism management and marketing	124
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	123
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour	117
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers	111
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior	110
Too Much of a Good Thing? Unlocking the non-linear spillover effects of low-carbon behavior across daily and travel contexts	109
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”	108
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination	106
Book Review	105
The effect of movie and television placements	103
Between escape and return: Rethinking daily life and travel in selective unplugging	100

The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021	100
From profile pictures to booking choices: Understanding the role of intelligence cues in hosts’ photos	99
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model	98
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis	96
Editorial Board	95
Editorial Board	94
Beware of framework bias	92
Advances in visitor attraction research: A critical and thematic review	91
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem	89
Videoconferencing continuance and business trip reduction in the post-pandemic age	87
Sleepy travelers on holidays: How social jetlag affects intention to participate in tourism activity	87
The reticent tourist in a COVID-adapted world	86
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	85
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness	85
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	82
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?	82
Book Review	80
Book Review	78
Corrigendum to ‘How do positive host-guest interactions in tourism alter the indicators of tourists’ general attachment styles? A moderated mediation model’ [Tourism Management 105 (2024) 104937]	77
Corrigendum to ‘Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts’ [Tourism Management 113 (2026) 105334]	77
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality	76
Ethical dilemmas in service provision: Exploring the impact of regional discrimination on accommodation sharing platforms	76
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future	74
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective	73
The asymmetric matching effect between destination gender and influencer gender: The role of virtual and real influencer endorsements	73
Mapping the landscape of employer value propositions in Asian hotels through online job postings analysis	73
Mindset matters: Mitigating negative spillover effects in service failures	73
Hotel CSR and job satisfaction: A chaordic perspective	72
The impact of spatial-temporal variation on tourist destination resident quality of life	72
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries	71
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain	71
Feel the thrill: Exploring how sensory experiences drive positive emotions on themed tours	70
Encountering robots: Customers’ autonomous behaviors in tourism services	70
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior	70
Progress in tourism demand research: Theory and empirics	67
Editorial Board	67
Examining the effects of presence and authenticity on Visitor's well-being in CAVE VR museum: A mixed methods study	65
Editorial Board	65
When East meets Southeast: Constructing geographical imagination among Chinese tourists in Singapore	64
British tourists’ adjustment to cultural expectations in Muslim-majority countries	64
Exploring diversity, equity, and inclusion in hospitality and tourism firms through the organizational justice and stakeholder theories	63
“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry	62
Beyond rational choice: A typology of urban discovery	62
The socialization of preadolescents in family holidays: A serial mediation model	61
Women entrepreneurs as cultural custodians in tourism: A social feminism theory perspective	61
Towards a typology of virtual tourists: Efficacy of visual patterns and attentional cues	59
Anatomy of a CSR discourse system: Entrepreneurship and tourism domains	58
Who benefits more from trade shows: Independent, franchised or chain-owned/managed hotels?	58
Constructing identity in space and place: Semiotic and discourse analyses of museum tourism	58
Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation	58

Overservice backfires: The impact of high robot attentiveness on tourists' discontinuous usage intentions	57
Exploring literary texts as tourists’ prior knowledge: A schema perspective	57
The collision of tradition and fashion: How anthropomorphizing museum exhibits influences cultural inheritance	56
Can authentic handwriting enhance customer extra-role behavior? A three-condition comparison framework	56
Moderate rating bias in interpersonal recommendations	56
Is being intrinsically motivated a mixed blessing? The differential effects of daily intrinsic motivation on employee functioning	55
Coherent forecasts for tourism demand with automated immutability constraints	54
A significant milestone: The publication of 100th volume	53
Selecting the most promising behaviour change interventions for field experimentation	53
Brain-computer interfaces in accessible tourism	53
Book Review	53
A dark side to psychological ownership: Evidence of unintended negative job performance outcomes in the Chinese hotel industry	53
Systematic online trust building: Progressive effects of self-presentation strategies in peer-to-peer accommodation	53
Is the match always good? Interaction of endorser type and language style of short video title on tourists’ watching decisions	52
Does mortality salience produce positive effects on hotel employee behaviors? A temporal distance perspective	52
Terrorism clusters and inbound tourism flows: Unravelling the complex relationship using panel data and explainable machine learning	52
Laughing it off: How does leader humor alleviate employees’ compassion fatigue in service failure?	52
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	52
‘Peeling back the layers’: Power dynamics and saviour complex in South-South volunteer tourism	52
Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities	52
Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal	51
Investigating the impact of tourists’ perceived authenticity and aesthetics on word-of-mouth in cultural heritage sites	51
Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities	51
Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts	51
ChatGPT and online service recovery: How potential customers react to managerial responses of negative reviews	51
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	50
Regional functions of tourist destination: Application of spatial signatures	50
Customer gratitude and employee work behaviors	50
How AI awareness can prompt service performance adaptivity and technologically-environmental mastery	50
Book Review	49
Editorial Board	49
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations	48
Postcolonial ambivalence as per the tourist	48
Why restaurants survive? A perspective of word-of-mouth dispersion	48
Flourishing through traveling while Black: Unfiltered voices of Black travelers	48
Optimizing hotel demand forecasting through ensemble models: A Modern Portfolio Theory approach	48
Responsible AI and human collaboration in tourism management: Ethical considerations and identity disclosure	47
From tourism demand to destination competitiveness: A spatial spillover perspective	47
Selection biases in crowdsourced big data applied to tourism research: An interpretive framework	47
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions	47
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators	46
Digital confusion: Comprehending the impact mechanisms of artificial intelligence-generated content and user-generated content on tourism decision making	46
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	46
Too concise to decide? The impact of AI-generated review summaries on tourist decision satisfaction	46
Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders	46
Authenticity, identity, self-improvement, and responsibility at heritage sites: The local residents’ perspective	46
Sense of place of tourism destinations in a metaverse paradigm	46
Existential aspects of wine tourism: A conceptual exploration	45
Knowledge transfer and knowledge management in tourism organisations: A widening and deepening research agenda	45
Book Review	45
Multi-level differentiation of short-term rental properties: A deep learning-based analysis of aesthetic design	45
Glocalization: Cross-cultural communication of tourism research	45
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context	44
Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development	44
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes	44
Do managerial responses influence traveller retention?	44
Guided yet constrained: The inverted U-shaped effect of house rules on P2P accommodation rental performance	44
Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis	44
When users decide to bypass collaborative consumption platforms: The interplay of economic benefit, perceived risk, and perceived enjoyment	43
Can multi-source heterogeneous data improve the forecasting performance of tourist arrivals amid COVID-19? Mixed-data sampling approach	43
The sign Avatar and tourists’ practice at Pandora: A semiological perspective on a film related destination	43
A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries	43
Too mindful to be bored? A dynamic lens on state mindfulness among hospitality frontline employees	42
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	42
Catching eyes of social media wanderers: How pictorial and textual cues in visitor-generated content shape users’ cognitive-affective psychology	42
“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services	42
Travel in the mirror: How home stereotypes shape travel intentions	42
Service robots and perceived discrimination in tourism and hospitality	41
Editorial Board	41
Some stay and some quit: Understanding P2P accommodation providers’ continuous sharing behavior from the perspective of feedback theory	41
Book Review	41
Hospitality industry attraction: The effect of job openings and employee wages in the United States	41
Optimal targeting of latent tourism demand segments	41
From interaction rituals to mental restoration: The role of psychological ownership in synchronous technology-mediated tourism	41
Not worth the paper they are printed on? The effectiveness of table signs in reducing buffet plate waste	40
GenAI in tourism: Who wins, who loses?	40
Weather: An organizational stakeholder for United States national seashores	40
Dire Straits: How tourists on the Diamond Princess cruise endured the COVID-19 crisis	40
Value coexistence theory: How does traveler personality impact shared accommodation survival?	40
Coupling mobile positioning data and discrete choice model to decode travelers’ spatial choices within urban destinations	39

Do tourists experience suffering when they touch the wailing wall?	39
Exploring the impact of location-based augmented reality on tourists’ spatial behavior, experience, and intention through a field experiment	39
Recontextualising the determinants of external CSR in the services industry: A cross-cultural study	39
Let your algorithm shine: The impact of algorithmic cues on consumer perceptions of price discrimination	38
The impact of vacations on urban women's well-being from the perspective of feminist urbanism	38
Slow tourism: Conceptualization and interpretation – A travel vloggers’ perspective	38
Curating wellness: Exploring healing experiences in digitally transformed museums	37
Dynamism by design: The zoom effects in short video tourism marketing	37
Book Review	37
When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?	37
Book Review	36
Guided by humans or technology? Tour mode effects on children's long-term learning outcomes	36
The estrangement experience in travel and tourism	36
Understanding consumers' willingness to pay for online upselling of hotel rooms through the lens of psychological distance	36
Book Review	36
Empathy order effects on shaping GenAI online complaint management in tourism	35
Digital nudging for sustainable tourist behavior in new media	35
Navigating the uncharted: A crisis response mix to creeping ‘unknowns’	35
Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors	35
Facilitating “migrant-local” tacit knowledge transfer in rural tourism development: A longitudinal case study	35
The impact of uncertainty on tourists’ controllability, mood state and the persuasiveness of message framing in the pandemic era	35
Temporal effect in consumer coping with service failures	34
Vulnerable populations with psychological disorders in tourism: Methodological challenges and recommended solutions for empirical research	34
How do positive host-guest interactions in tourism alter the indicators of tourists’ general attachment styles? A moderated mediation model	34
Scale development for the practices involved in creating value propositions in the exhibition industry: Service-dominant logic with a mixed-methods approach	34
When social media exposure backfires on travel: The role of social media–induced travel anxiety	34
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	34
The convergence or divergence of design characteristics in determining the recall and persuasiveness of seaside destination slogans	33
Enhancing pro-environmental behavior in tourism: Integrating attitudinal factors and Norm Activation Theory	33
Book Review	33
The dark side of robot usage for hotel employees: An uncertainty management perspective	33
Dealing with travel influencers: Opportunity or threat?	33
Recipe for perceived personalization in hotels	33
Examining tourists’ ethical perceptions of game eating	32
Disentangling the multiplicity of waste through relational ontology: Solid waste management in rural tourism destinations	32
Understanding the young middle-class Chinese outbound tourism consumption: A social practice perspective	32
By hand or device? The “observation effect” of employees’ notetaking mode on consumer service evaluations	32
An application of protection motivation theory to understand the influence of fear-appeal media on stated donations for coral reef restoration	32
Emotional labor and employee well-being in cross-cultural contexts: A Disney frontline staff's autoethnography	32
Digitally enriched exhibitions: Perspectives from Museum professionals	32
Balancing economic benefits and environmental costs: Introducing carbon footprint indicators in tourist market targeting	32
Signalling the corporate brand promise to front-line employees: The role of learning and development in internal branding	32
Inspiring tourists’ imagination: How and when human presence in photographs enhances travel mental simulation and destination attractiveness	31
Dual-branded hotels: Resource-based entry strategies in agglomerated markets	31
Choosing the right fit: A practical guide to selecting measurement models for tourism constructs	31
Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions	30
Which message resonates with you? Unveiling effective framing strategies for regenerative tourism	30
Reimagining community-based indigenous tourism: Insights from the traditional knowledge of indigenous Newars of Nepal	30
Knowledge management practices of tourism consultants: A project ecology perspective	30
Tourism value co-creation: the more we contribute – the more we value	30
Embracing artificial intelligence (AI) with job crafting: Exploring trickle-down effect and employees’ outcomes	30
Do short-term rental platforms affect housing markets? Evidence from Airbnb in London	30
The impact of the Great War of 1914-18 on tourism in the UK: Implications for tourism research	29
Editorial Board	29
Knowledge transfer within MNC hotel subsidiaries: An absorptive capacity perspective	29
Editorial Board	29
Dark tourism spectrum: Visual expression of dark experience	29
Retraction notice to “The Amazing Race to India: Prominence in reality television affects destination image and travel intentions” [Tourism Management 42C (2014) 3–12]	29
Editorial Board	29
Video game-inspired tourism: A synergistic framework	29
Should the risk of social desirability bias in survey studies be assessed at the level of each pro-environmental behaviour?	28
Does visual pollution increase deviant tourist behavioral intention? From the perspective of aesthetic cues	28
Tourism destination research from 2000 to 2020: A systematic narrative review in conjunction with bibliographic mapping analysis	28
Multimodality in tourism and hospitality: A critical and narrative review	28
Beyond the gaze: “I-Thou” relationships in sightseeing bus tourism	28
From disruption to normalcy: Co-production public service and destination competitiveness	28
Going somewhere or for someone? The Sense of Human Place Scale (SHPS) in Chinese rural tourism	27
Leveraging large language models for tourism research based on 5D framework: A collaborative analysis of tourist sentiments and spatial features	27
Visual cues and consumer's booking intention in P2P accommodation: Exploring the role of social and emotional signals from hosts' profile photos	27
Do good, feel luckier: How cause-related marketing in unpredictable tourism products boosts tourists’ purchase intention?	27
Doing the right thing? The hotel industry's management of, and reporting on, modern slavery	27
Embracing life while confronting mortality: Therapeutic mechanisms of travel for cancer patients	27
Adult visitors’ experiential learning in museum interpretation: A longitudinal study	27
The impacts of geographic and social influences on review helpfulness perceptions: A social contagion perspective	27
Improving sentiment analysis in tourism through LLM-enhanced irony detection	26
Serious or friendly? How service employees’ resistance language to customer mistreatment affects bystander customers	26
Green and non-green outcomes of green human resource management (GHRM) in the tourism context	26
Three decades of evolution: Key research trends in Tourism Management	26
Book Review	26
Editorial Board	26
Strategies and conditions for crafting managerial responses to online reviews	25
Welcome back: Repeat visitation and tourist wellbeing	25
AI-infused video marketing: Exploring the influence of AI-generated tourism videos on tourist decision-making	25
Tourism forecasting by mixed-frequency machine learning	25
Abroad-at-Home: Identifying domestic tourism locations for overseas-like travel experiences by leveraging concept modeling	25
When intangible cultural heritage meets modernization–Can Chinese opera with modernized elements attract young festival-goers?	25
From virtual to physical: The spillover effects of digital games on tourist destinations	25
Self-fulfilling prophecy in livelihood sustainability: Rural tourism in Pingqian Village, China	25
Progress in research on tourists with mental disorders: A critical review and the way forward	25
Competitive positioning of tourism academic knowledge	25
An integrative framework to evaluate impacts of complex tourism change initiatives	25
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	25
Traveling with a guide dog: Confidence, constraints and affective qualities of the human-guide dog relationship	25
Unlocking global horizons through outbound tourism: An institutional logics approach to driving outward FDI by tourism firms from emerging countries	25
Dressing up the place: Urban lifestyle mobilities and the production of “fashionable” tourism destinations in rural Japan	24