Tourism Management

Article	Citations
The coronavirus pandemic – A critical discussion of a tourism research agenda	568
Afraid to travel after COVID-19? Self-protection, coping and resilience against pandemic ‘travel fear’	467
Understanding and managing the threat of common method bias: Detection, prevention and control	464
Metaverse as a disruptive technology revolutionising tourism management and marketing	264
Destination image and tourist behavioural intentions: A meta-analysis	253
Immersive technology: A meta-analysis of augmented/virtual reality applications and their impact on tourism experience	218
Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management	190
Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda	180
Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership	178
Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19	158
Virtual reality and mixed reality for second chance tourism	145
Understanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourism	144
Prospective tourist preferences for sustainable tourism development in Small Island Developing States	136
Too afraid to Travel? Development of a Pandemic (COVID-19) Anxiety Travel Scale (PATS)	134
Travel decision determinants during and after COVID-19: The role of tourist trust, travel constraints, and attitudinal factors	132
Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications	126
Spatial spillovers of agglomeration economies and productivity in the tourism industry: The case of the UK	118
COVID19: Holiday intentions during a pandemic	116
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic	112
Tourism specialization, economic growth, human development and transition economies: The case of Poland	110
Value co-creation in sustainable tourism: A service-dominant logic approach	106
Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective	105
On the empirical relationship between tourism and economic growth	102
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the COVID-19 pandemic	101
A machine learning approach to cluster destination image on Instagram	98

Service robots or human staff: How social crowding shapes tourist preferences	94
Review of tourism forecasting research with internet data	92
Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America	91
Dealing with pandemics: An investigation of the effects of COVID-19 on customers’ evaluations of hospitality services	90
Forecasting Chinese cruise tourism demand with big data: An optimized machine learning approach	90
Investigating tourist destination choice: Effect of destination image from social network members	89
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability	87
Service robots: Applying social exchange theory to better understand human–robot interactions	86
How to survive a pandemic: The corporate resiliency of travel and leisure companies to the COVID-19 outbreak	85
The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt	85
Tourists’ digital footprint: The spatial patterns of tourist flows in Qingdao, China	83
Understanding the dynamics of the quality of airline service attributes: Satisfiers and dissatisfiers	82
Would you really recommend it? Antecedents of word-of-mouth in medical tourism	80
Virtual wine tours and wine tasting: The influence of offline and online embodiment integration on wine purchase decisions	80
Image, satisfaction, destination and product post-visit behaviours: How do they relate in emerging destinations?	79
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	77
Financial distress in the hospitality industry during the Covid-19 disaster	77
#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram	73
An online reviews-driven method for the prioritization of improvements in hotel services	73
How virtual reality influences travel intentions: The role of mental imagery and happiness forecasting	72
Effectiveness of message framing in changing COVID-19 vaccination intentions: Moderating role of travel desire	70
A review of tourism and climate change mitigation: The scales, scopes, stakeholders and strategies of carbon management	70
The elusive impact of pro-environmental intention on holiday on pro-environmental behaviour at home	69
Virtual reality tourism experiences: Addiction and isolation	69
Fueling the intrapreneurial spirit: A closer look at how spiritual leadership motivates employee intrapreneurial behaviors	68
A thematic analysis of crisis management in tourism: A theoretical perspective	67
Using the Health Belief Model to examine travelers’ willingness to vaccinate and support for vaccination requirements prior to travel	66
Leader humility, team humility and employee creative performance: The moderating roles of task dependence and competitive climate	65
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	63
Gamification in OTA platforms: A mixed-methods research involving online shopping carnival	60
Tourism demand forecasting using tourist-generated online review data	60
The lone digital tourism entrepreneur: Knowledge acquisition and collaborative transfer	59
Travel inspiration in tourist decision making	59
Reaching audiences through travel vlogs: The perspective of involvement	57
Automated topic modeling of tourist reviews: Does the Anna Karenina principle apply?	57
Dialectical emotions in a dark heritage site: A study at the Auschwitz Death Camp	56
Managing tourism emissions through optimizing the tourism demand mix: Concept and analysis	55
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	55
A model of tourism advertising effects	55
Tourism as a dementia treatment based on positive psychology	54
A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers	54
Momentary well-being matters: Daily fluctuations in hotel employees’ turnover intention	54
Improving sustainability in the tourism industry through blockchain technology: Challenges and opportunities	53
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	53
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	52
Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications	51
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	51
A study of the tourism industry's cash-driven resilience capabilities for responding to the COVID-19 shock	50
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	50
Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence	48

Categorisation of cultural tourism attractions by tourist preference using location-based social network data: The case of Central, Hong Kong	48
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	48
Applying the resilience principles for sustainable ecotourism development: A case study of the Nakdong Estuary, South Korea	48
Exploring tourists’ stress and coping strategies in leisure travel	47
Hierarchical pattern recognition for tourism demand forecasting	47
Women entrepreneurship orientation, networks and firm performance in the tourism industry in resource-scarce contexts	47
Characterizing destination networks through mobility traces of international tourists — A case study using a nationwide mobile positioning dataset	47
Navigating through the complex transport system: A heuristic approach for city tourism recommendation	45
Air-travelers' concerns emerging from online comments during the COVID-19 outbreak	45
Sustainable development of industrial heritage tourism – A case study of the Industrial Monuments Route in Poland	45
Helpful or harmful? A double-edged sword of emoticons in online review helpfulness	45
Change or perish: Examining the role of human capital and dynamic marketing capabilities in the hospitality sector	44
Social distancing, trust and post-COVID-19 recovery	44
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality	43
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours	43
Learning patterns of tourist movement and photography from geotagged photos at archaeological heritage sites in Cuzco, Peru	43
Celebrity endorsements in destination marketing: A three country investigation	42
Social big data informs spatially explicit management options for national parks with high tourism pressures	42
Interactive effects of message framing and information content on carbon offsetting behaviors	42
Impact of the COVID-19 pandemic on travel behavior: A case study of domestic inbound travelers in Jeju, Korea	42
Is a picture worth a thousand words? Understanding the role of review photo sentiment and text-photo sentiment disparity using deep learning algorithms	42
The appeal of sustainability in luxury hospitality: An investigation on the role of perceived integrity	42
Employee turnover dynamics in the hospitality industry vs. the overall economy	41
Digital business model configurations in the travel industry	41
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey	40
Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?	40
From interaction to relationship: Rethinking parasocial phenomena in travel live streaming	40
Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?	40
Memory and forgetfulness in tourism crisis research	40
Avoiding panic during pandemics: COVID-19 and tourism-related businesses	40
Beyond fragmentary: A proposed measure for travel vaccination concerns	39
Overcoming information asymmetry in tourism carbon management: The application of a new reporting architecture to Aotearoa New Zealand	39
Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector	38
Does hotel management matter to overcoming the COVID-19 crisis? The Spanish case	38
Guanxi influences on women intrapreneurship	38
From entrepreneurial orientation to sustainability orientation: The role of cognitive proximity in companies in tourist destinations	38
“Sensing” the destination: Development of the destination sensescape index	38
All hype or the real deal? Investigating user engagement with virtual influencers in tourism	38
Does seeing deviant other-tourist behavior matter? The moderating role of travel companions	38
Mental health key to tourism infrastructure in China's new megapark	37
Are ESG-committed hotels financially resilient to the COVID-19 pandemic? An autoregressive jump intensity trend model	37
Determinants of Airbnb prices in European cities: A spatial econometrics approach	37
Examining the change in wellbeing following a holiday	36
The impact of time pressure on impulsive buying: The moderating role of consumption type	36
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	36
Research on user-generated photos in tourism and hospitality: A systematic review and way forward	36
Developing disaster resilience: A processual and reflective approach	36
Host type and pricing on Airbnb: Seasonality and perceived market power	35
Does sustainability index matter to the hospitality industry?	35
Does good governance attract tourists?	35
An empirical modeling of transformation process through trip experiences	35
Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research	35
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	35
The asset-light business model and firm performance in complex and dynamic environments: The dynamic capabilities view	35
Cluster analysis of microscopic spatio-temporal patterns of tourists’ movement behaviors in mountainous scenic areas using open GPS-trajectory data	35
An exploration of actor-network theory and social affordance for the development of a tourist attraction: A case study of a Jimmy-related theme park, Taiwan	35
Traveling with pets: Constraints, negotiation, and learned helplessness	35
Ecotourism anywhere? The lure of ecotourism and the need to scrutinize the potential competitiveness of ecotourism developments	35
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	35
Does the Implementation of Robots in Hotels Influence the Overall TripAdvisor Rating? A Text Mining Analysis from the Industry 5.0 Approach	34
Community citizenship behavior in rural tourism destinations: Scale development and validation	34
A meta-analytic review of antecedents of hospitality and tourism firms’ performance: A cross-cultural comparison	33
How do visitors respond to sustainable tourism interpretations? A further investigation into content and media format	33
A framework to identify destination vulnerability to hazards	32
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs	32
How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history	32
How and when servant leadership promotes service innovation: A moderated mediation model	32
Exploring visual embodiment effect in dark tourism: The influence of visual darkness on dark experience	31
Exploring the multi-dimensionality of authenticity in dining experiences using online reviews	31
Customer purchase forecasting for online tourism: A data-driven method with multiplex behavior data	31
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	31
Differences between the formation of tourism purchase intention and the formation of actual behavior: A meta-analytic review	31
On-site decision-making in smartphone-mediated contexts	30
Tourism as a pathway to livelihood diversification: Evidence from biosphere reserves, Ethiopia	30
How emotional labor affect hotel employees’ mental health: A longitudinal study	30
The relationship between price paid and hotel review ratings: Expectancy-disconfirmation or placebo effect?	30
Travel for mindfulness through Zen retreat experience: A case study at Donghua Zen Temple	30
Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological distance	30
“With a young spirit, we will be young forever”: Exploring the links between tourism and ageing well in contemporary China	30
The impact of spatial-temporal variation on tourist destination resident quality of life	30

Evolution of hoteliers’ organizational crisis communication in the time of mega disruption	30
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	29
Agglomerating or dispersing? Spatial effects of high-speed trains on regional tourism economies	29
Towards a typology of virtual events	29
Hotel guest satisfaction during COVID-19 outbreak: The moderating role of crisis response strategy	29
Tourists on shared bikes: Can bike-sharing boost attraction demand?	29
Attention to social issues and CEO duality as enablers of resilience to exogenous shocks in the tourism industry	29
Pursuing justice and quality of life: Supporting tourism	29
The interaction effect of emoji and social media content on consumer engagement: A mixed approach on peer-to-peer accommodation brands	28
Progress in tourism demand research: Theory and empirics	28
Developing and validating a Chinese cultural value scale in tourism	28
Travel-at-home: Paradoxical effects of a pandemic threat on domestic tourism	28
To be similar or to be different? The effect of hotel managers’ rote response on subsequent reviews	28
The evolution of triadic relationships in a tourism supply chain through coopetition	28
Does love become hate or forgiveness after a double deviation? The case of hotel loyalty program members	28
When rich pictorial information backfires: The interactive effects of pictures and psychological distance on evaluations of tourism products	27
Facilitating zoo/aquarium visitors' adoption of environmentally sustainable behaviour: Developing a values-based interpretation matrix	27
Do customers exhibit engagement behaviors in AI environments? The role of psychological benefits and technology readiness	27
Exploring posttraumatic growth after the COVID-19 pandemic	27
Development and validation of a tourism fatigue scale	27
Evaluating the efficiency of Korean festival tourism and its determinants on efficiency change: Parametric and non-parametric approaches	27
A “load-carrier” perspective approach for assessing tourism resource carrying capacity	27
Navigating the early stages of a large sustainability-oriented rural tourism development project: Lessons from Træna, Norway	27
Deconstructing tourist scams: A social-practice-theory perspective	26
Recreating history: The evolving negotiation of staged authenticity in tourism experiences	26
Cycling in Tibet: An analysis of tourists’ spatiotemporal behavior and infrastructure	26
Luxury shopping abroad: What do Chinese tourists look for?	26
The flight is valuable regardless of the carbon tax scheme: A case study of Norwegian leisure air travelers	25
Keep it real: Assessing destination image congruence and its impact on tourist experience evaluations	25
How being envied shapes tourists’ relationships with luxury brands: A dual-mediation model	25
Not eating is a loss: How familiarity influences local food consumption	24
Leveraging tourist trajectory data for effective destination planning and management: A new heuristic approach	24
Urban travelers’ pro-environmental behaviors: Composition and role of pro-environmental contextual force	24
Family tourism improves parents’ well-being and children’s generic skills	24
The immediate and subsequent effects of public health interventions for COVID-19 on the leisure and recreation industry	24
What makes a city cool? Understanding destination coolness and its implications for tourism	24
Visitor flow spillover effects on attraction demand: A spatial econometric model with multisource data	24
Transformative Service Research in Hospitality	24
Travel burnout: Exploring the return journeys of pilgrim-tourists amidst the COVID-19 pandemic	24
Going somewhere or for someone? The Sense of Human Place Scale (SHPS) in Chinese rural tourism	24
Online expression as Well-be(com)ing: A study of travel blogs on Nepal by Chinese female tourists	24
The impact of uncertainty on tourists’ controllability, mood state and the persuasiveness of message framing in the pandemic era	24
Hotel CSR and job satisfaction: A chaordic perspective	24
Spatial price mimicking on Airbnb: Multi-host vs single-host	24
Visitor perceptions of European Holocaust Heritage: A social media analysis	24
Destination gender: Scale development and cross-cultural validation	24
Changing role of lifestyle in tourism entrepreneurship: Case study of Naked Retreats Enterprise	23
Tourist misbehavior: Psychological closeness to fellow consumers and informal social control	23
Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction: Applying an aspect extraction approach to online reviews	23
Managing internal service quality in hotels: Determinants and implications	23
Trustworthy or misleading communication of voluntary carbon offsets in the aviation industry	23
Celebrity endorsement in tourism: Attention, emotional arousal and familiarity	23
Copysites / duplitectures as tourist attractions: An exploratory study on experiences of Chinese tourists at replicas of foreign architectural landmarks in China	23
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement	23
Dark tourism spectrum: Visual expression of dark experience	23
Expanding our understanding of cruise visitors' expenditure at destinations: The role of spatial patterns, onshore visit choice and cruise category	23
Progress on novelty in tourism: An integration of personality, attitudinal and emotional theoretical foundations	23
The effect of algorithmic management and workers’ coping behavior: An exploratory qualitative research of Chinese food-delivery platform	23
It's not just the victim: Bystanders' emotional and behavioural reactions towards abusive supervision	22
Climate adaptation planning for cultural heritages in coastal tourism destinations: A multi-objective optimization approach	22
Cultural tourism policy in developing regions: The case of Sarawak, Malaysia	22
Impact of corporate social (ir)responsibility on volume and valence of online employee reviews: Evidence from the tourism and hospitality industry	22
Corporate social responsibility in times of need: Community support during the COVID-19 pandemics	22
How does constraining description affect guest booking decisions and satisfaction?	22
Developing esport tourism through fandom experience at in-person events	22
How cute mascots affect relationships with tourism destinations: A moderated mediation model	21
Advance booking across channels: The effects on dynamic pricing	21
Ticket prices and revenue levels of tourist attractions in China: Spatial differentiation between prefectural units	21
Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions	21
Airbnb and COVID-19: SPACE-TIME vulnerability effects in six world-cities	21
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	21
Foreign tourists’ experiences under air pollution: Evidence from big data	21
The influence of board interlocks on firm performance: In the context of geographic diversification in the restaurant industry	21
Slow tourism: Conceptualization and interpretation – A travel vloggers’ perspective	21
Tourism and inequality: A relook on the Kuznets curve	21
Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal	20
Coopetition with platforms: Balancing the interplay of cooperation and competition in hospitality	20
Family support and posttraumatic growth among tourism workers during the COVID-19 shutdown: The role of positive stress mindset	20
Authenticity orientation as an attitude: Scale construction and validation	20
Are neighbour tourists more sensitive to crowding? The impact of distance on the crowding-out effect in tourism	20
A supplier side view of digital nomadism: The case of destination Gran Canaria	20
How does self-construal shape tourists' image perceptions of paradox destinations? The mediating roles of cognitive flexibility and destination involvement	20
Does destination nostalgic advertising enhance tourists’ intentions to visit? The moderating role of destination type	20
Problematic applications of Necessary Condition Analysis (NCA) in tourism and hospitality research	20
Factors influencing the co-occurrence of visits to attractions: The case of Madrid, Spain	20
Aesthetics of hotel photos and its impact on consumer engagement: A computer vision approach	19
Infusing new insights: How do review novelty and inconsistency shape the usefulness of online travel reviews?	19
A cross-cultural anatomy of destination image: An application of mixed-methods of UGC and survey	19
Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors	19
When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?	19
The spatial and temporal resilience of the tourism and outdoor recreation industries in the United States throughout the COVID-19 pandemic	19
What caused the rise of Airbnb? An examination of key macroeconomic factors	19
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem	19
Adding character: The role of destination mascots in tourism development	19
An implicit leadership theory lens on leader humility and employee outcomes: Examining individual and organizational contingencies	19