Tourism Management

Article	Citations
The role of tourism in personal nationalism: A case study	642
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts	420
Building ingenuity in tourism organizations during crises	335
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses	321
Mountains of trouble: Accounting for environmental costs of land use change from tourism development	221
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity	212
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms	176
A tapestry analogy: Analogical thinking to support academic research	173
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment	173
A social media analysis of travel preferences and attitudes, before and during Covid-19	168
Metaverse as a disruptive technology revolutionising tourism management and marketing	135
Tourism demand forecasting using tourist-generated online review data	130
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	125
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)	125
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	117
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	111
Between escape and return: Rethinking daily life and travel in selective unplugging	107
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021	105
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”	105
Book Review	105
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior	103
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective	102
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers	99
The effect of movie and television placements	99
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination	95

Editorial Board	94
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour	94
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness	92
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis	92
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem	89
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	88
Sleepy travelers on holidays: How social jetlag affects intention to participate in tourism activity	86
Videoconferencing continuance and business trip reduction in the post-pandemic age	84
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	82
Beware of framework bias	81
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?	81
Community citizenship behavior in rural tourism destinations: Scale development and validation	80
The reticent tourist in a COVID-adapted world	79
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model	78
Book Review	77
Book Review	76
Book Review	75
Encountering robots: Customers’ autonomous behaviors in tourism services	74
Mindset matters: Mitigating negative spillover effects in service failures	72
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior	71
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries	71
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective	70
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain	70
Feel the thrill: Exploring how sensory experiences drive positive emotions on themed tours	69
Digital business model configurations in the travel industry	67
Hotel CSR and job satisfaction: A chaordic perspective	67
The impact of spatial-temporal variation on tourist destination resident quality of life	66
Post-tourism in the usual environment: From the perspective of unusual mood	65
Mapping the landscape of employer value propositions in Asian hotels through online job postings analysis	65
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality	65
Progress in tourism demand research: Theory and empirics	64
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future	63
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours	62
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic	62
Editorial Board	62
Who cares about single childless employees in the hotel industry? Creating a workplace culture beyond family-friendly	61
Editorial Board	61
Who benefits more from trade shows: Independent, franchised or chain-owned/managed hotels?	61
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	60
Gender stereotyping and its impact on perceived emotional leadership in the hospitality industry: A mixed-methods study	60
British tourists’ adjustment to cultural expectations in Muslim-majority countries	60
“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry	60
Towards a typology of virtual tourists: Efficacy of visual patterns and attentional cues	59
The socialization of preadolescents in family holidays: A serial mediation model	59
Anatomy of a CSR discourse system: Entrepreneurship and tourism domains	58
When East meets Southeast: Constructing geographical imagination among Chinese tourists in Singapore	57
Constructing identity in space and place: Semiotic and discourse analyses of museum tourism	57
Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation	57
The collision of tradition and fashion: How anthropomorphizing museum exhibits influences cultural inheritance	56
Understanding the relationship between terminal illness and tourism: An exploratory study	56

Exploring diversity, equity, and inclusion in hospitality and tourism firms through the organizational justice and stakeholder theories	55
Laughing it off: How does leader humor alleviate employees’ compassion fatigue in service failure?	55
A significant milestone: The publication of 100th volume	55
A dark side to psychological ownership: Evidence of unintended negative job performance outcomes in the Chinese hotel industry	55
Book Review	55
Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities	54
Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities	54
Investigating the impact of tourists’ perceived authenticity and aesthetics on word-of-mouth in cultural heritage sites	54
What constitutes a favorable destination brand portfolio? Through the lens of coherence	52
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	51
ChatGPT and online service recovery: How potential customers react to managerial responses of negative reviews	51
Does mortality salience produce positive effects on hotel employee behaviors? A temporal distance perspective	50
Is being intrinsically motivated a mixed blessing? The differential effects of daily intrinsic motivation on employee functioning	50
Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal	49
On-site decision-making in smartphone-mediated contexts	49
Regional functions of tourist destination: Application of spatial signatures	48
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	48
How AI awareness can prompt service performance adaptivity and technologically-environmental mastery	48
Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders	48
Book Review	47
Flourishing through traveling while Black: Unfiltered voices of Black travelers	47
Editorial Board	46
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators	46
Glocalization: Cross-cultural communication of tourism research	46
Beyond the bend: The curvilinear effect of challenge stressors on work attitudes and behaviors	46
Postcolonial ambivalence as per the tourist	46
Authenticity, identity, self-improvement, and responsibility at heritage sites: The local residents’ perspective	45
From tourism demand to destination competitiveness: A spatial spillover perspective	45
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations	45
An implicit leadership theory lens on leader humility and employee outcomes: Examining individual and organizational contingencies	45
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	45
Antecedents of emotional labour for holiday representatives: A framework for tourism workers	45
Why restaurants survive? A perspective of word-of-mouth dispersion	44
Guided yet constrained: The inverted U-shaped effect of house rules on P2P accommodation rental performance	44
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions	44
Selection biases in crowdsourced big data applied to tourism research: An interpretive framework	44
Book Review	44
Sense of place of tourism destinations in a metaverse paradigm	44
Book Review	44
Multi-level differentiation of short-term rental properties: A deep learning-based analysis of aesthetic design	43
Existential aspects of wine tourism: A conceptual exploration	42
Host type and pricing on Airbnb: Seasonality and perceived market power	42
Navigating the early stages of a large sustainability-oriented rural tourism development project: Lessons from Træna, Norway	42
When users decide to bypass collaborative consumption platforms: The interplay of economic benefit, perceived risk, and perceived enjoyment	42
Knowledge transfer and knowledge management in tourism organisations: A widening and deepening research agenda	41
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context	41
“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services	41
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes	41
Catching eyes of social media wanderers: How pictorial and textual cues in visitor-generated content shape users’ cognitive-affective psychology	40
Can multi-source heterogeneous data improve the forecasting performance of tourist arrivals amid COVID-19? Mixed-data sampling approach	40
A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries	40
Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development	40
A multi-scale comparison of tourism attraction networks across China	40
Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis	40
Some stay and some quit: Understanding P2P accommodation providers’ continuous sharing behavior from the perspective of feedback theory	40
The sign Avatar and tourists’ practice at Pandora: A semiological perspective on a film related destination	40
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	40
How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement	40
Optimal targeting of latent tourism demand segments	40
Benefit transfer of climate change adaptation policies in island tourist destinations	39
From interaction rituals to mental restoration: The role of psychological ownership in synchronous technology-mediated tourism	39
Slow tourism: Conceptualization and interpretation – A travel vloggers’ perspective	39
Social distancing, trust and post-COVID-19 recovery	39
Exploring the impact of location-based augmented reality on tourists’ spatial behavior, experience, and intention through a field experiment	39
Service robots and perceived discrimination in tourism and hospitality	39
Weather: An organizational stakeholder for United States national seashores	38
The impact of vacations on urban women's well-being from the perspective of feminist urbanism	38
Curating wellness: Exploring healing experiences in digitally transformed museums	38
Let your algorithm shine: The impact of algorithmic cues on consumer perceptions of price discrimination	38
Recontextualising the determinants of external CSR in the services industry: A cross-cultural study	37
Book Review	37
Dire Straits: How tourists on the Diamond Princess cruise endured the COVID-19 crisis	37
Coupling mobile positioning data and discrete choice model to decode travelers’ spatial choices within urban destinations	37
Family support and posttraumatic growth among tourism workers during the COVID-19 shutdown: The role of positive stress mindset	37
Editorial Board	37
Do tourists experience suffering when they touch the wailing wall?	37
When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?	36
Fallacy of higher-order reflective constructs	36
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	36
Hospitality industry attraction: The effect of job openings and employee wages in the United States	36

The dark side of robot usage for hotel employees: An uncertainty management perspective	35
Navigating the uncharted: A crisis response mix to creeping ‘unknowns’	35
The estrangement experience in travel and tourism	35
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	35
How do positive host-guest interactions in tourism alter the indicators of tourists’ general attachment styles? A moderated mediation model	35
Book Review	35
When social media exposure backfires on travel: The role of social media–induced travel anxiety	35
Scale development for the practices involved in creating value propositions in the exhibition industry: Service-dominant logic with a mixed-methods approach	35
Book Review	35
Recipe for perceived personalization in hotels	34
Vulnerable populations with psychological disorders in tourism: Methodological challenges and recommended solutions for empirical research	34
Book Review	34
Digital nudging for sustainable tourist behavior in new media	34
Enhancing pro-environmental behavior in tourism: Integrating attitudinal factors and Norm Activation Theory	34
Facilitating “migrant-local” tacit knowledge transfer in rural tourism development: A longitudinal case study	33
Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors	33
Travel inspiration in tourist decision making	33
Disentangling the multiplicity of waste through relational ontology: Solid waste management in rural tourism destinations	32
Understanding consumers' willingness to pay for online upselling of hotel rooms through the lens of psychological distance	32
Reimagining community-based indigenous tourism: Insights from the traditional knowledge of indigenous Newars of Nepal	32
Dual-branded hotels: Resource-based entry strategies in agglomerated markets	32
Balancing economic benefits and environmental costs: Introducing carbon footprint indicators in tourist market targeting	32
The impact of uncertainty on tourists’ controllability, mood state and the persuasiveness of message framing in the pandemic era	32
Examining tourists’ ethical perceptions of game eating	32
The convergence or divergence of design characteristics in determining the recall and persuasiveness of seaside destination slogans	32
Book Review	32
Do short-term rental platforms affect housing markets? Evidence from Airbnb in London	32
Digitally enriched exhibitions: Perspectives from Museum professionals	32
Dealing with travel influencers: Opportunity or threat?	31
An application of protection motivation theory to understand the influence of fear-appeal media on stated donations for coral reef restoration	31
Signalling the corporate brand promise to front-line employees: The role of learning and development in internal branding	31
Pursuing justice and quality of life: Supporting tourism	31
Not eating is a loss: How familiarity influences local food consumption	31
Knowledge management practices of tourism consultants: A project ecology perspective	31
Exploring visual embodiment effect in dark tourism: The influence of visual darkness on dark experience	30
Emotional labor and employee well-being in cross-cultural contexts: A Disney frontline staff's autoethnography	30
Editorial Board	30
Visual cues and consumer's booking intention in P2P accommodation: Exploring the role of social and emotional signals from hosts' profile photos	30
Inspiring tourists’ imagination: How and when human presence in photographs enhances travel mental simulation and destination attractiveness	30
Choosing the right fit: A practical guide to selecting measurement models for tourism constructs	30
Editorial Board	30
Multimodality in tourism and hospitality: A critical and narrative review	30
Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions	30
Understanding the young middle-class Chinese outbound tourism consumption: A social practice perspective	30
Embracing artificial intelligence (AI) with job crafting: Exploring trickle-down effect and employees’ outcomes	30
Retraction notice to “The Amazing Race to India: Prominence in reality television affects destination image and travel intentions” [Tourism Management 42C (2014) 3–12]	30
Editorial Board	30
Gamification in OTA platforms: A mixed-methods research involving online shopping carnival	29
Going somewhere or for someone? The Sense of Human Place Scale (SHPS) in Chinese rural tourism	29
The impacts of geographic and social influences on review helpfulness perceptions: A social contagion perspective	29
Knowledge transfer within MNC hotel subsidiaries: An absorptive capacity perspective	29
Green and non-green outcomes of green human resource management (GHRM) in the tourism context	28
Foreign tourists’ experiences under air pollution: Evidence from big data	28
Doing the right thing? The hotel industry's management of, and reporting on, modern slavery	28
Book Review	28
Leveraging large language models for tourism research based on 5D framework: A collaborative analysis of tourist sentiments and spatial features	28
From disruption to normalcy: Co-production public service and destination competitiveness	28
Should the risk of social desirability bias in survey studies be assessed at the level of each pro-environmental behaviour?	28
Tourism destination research from 2000 to 2020: A systematic narrative review in conjunction with bibliographic mapping analysis	28
Dark tourism spectrum: Visual expression of dark experience	28
Editorial Board	28
Unlocking global horizons through outbound tourism: An institutional logics approach to driving outward FDI by tourism firms from emerging countries	27
Abroad-at-Home: Identifying domestic tourism locations for overseas-like travel experiences by leveraging concept modeling	27
Multidimensional decomposition of Gini elasticities to quantify the spatiotemporality of travel and tourism distribution	27
Welcome back: Repeat visitation and tourist wellbeing	26
When intangible cultural heritage meets modernization–Can Chinese opera with modernized elements attract young festival-goers?	26
Traveling with a guide dog: Confidence, constraints and affective qualities of the human-guide dog relationship	26
AI-infused video marketing: Exploring the influence of AI-generated tourism videos on tourist decision-making	26
Progress in research on tourists with mental disorders: A critical review and the way forward	26
Strategies and conditions for crafting managerial responses to online reviews	25
An integrative framework to evaluate impacts of complex tourism change initiatives	25
Redefining womanhood: Solo travel as intersectional rites of passage	25
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	25
Customer touchpoints: Conceptualization, index development, and validation	25
Self-fulfilling prophecy in livelihood sustainability: Rural tourism in Pingqian Village, China	25
Tourism forecasting by mixed-frequency machine learning	25
Competitive positioning of tourism academic knowledge	24
Do not blame the “bad” weather: Stimulating its poetic aesthetics in nature-based tourism destinations	24
Too generous to be fair? Experiments on the interplay of what, when, and how in data breach recovery of the hotel industry	24
Spatial concentration of intra-urban tourist activities and inter-group differences between Asian, European and North American travelers in Korean cities	24
Dressing up the place: Urban lifestyle mobilities and the production of “fashionable” tourism destinations in rural Japan	24
Who should the spotlight be on? The interactive effects of celebrity endorser type and destination personality	24
Can talented tour guides truly not be retained? Exploring the development of tour guides’ career resilience under stressful conditions	24
Competing for legitimacy in the place branding process: (re)negotiating the stakes	24
How does self-construal shape tourists' image perceptions of paradox destinations? The mediating roles of cognitive flexibility and destination involvement	24
Gastronomic image in the foodstagrammer’s eyes – A machine learning approach	23
Problematic applications of Necessary Condition Analysis (NCA) in tourism and hospitality research	23
Book Review	23
How tourism memory boosts creativity? The role of openness to experience	23
Development and validation of the new resident empowerment through Tourism Scale: RETS 2.0	23
Editorial Board	23
The why, how, and what of public policy implications of tourism and hospitality research	23
A comparative study of eight COVID-19 protective measures and their impact on Swiss tourists’ travel intentions	23
Leveraging accessible tourism development through mega-events, and the disability-attitude gap	23
The influence of human elements in photographs on tourists' destination perceptions and intentions	23