Tourism Management

Article	Citations
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment	726
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses	470
A social media analysis of travel preferences and attitudes, before and during Covid-19	276
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity	271
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	199
Metaverse as a disruptive technology revolutionising tourism management and marketing	183
Tourism demand forecasting using tourist-generated online review data	172
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)	150
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	144
The role of tourism in personal nationalism: A case study	143
Building ingenuity in tourism organizations during crises	136
A tapestry analogy: Analogical thinking to support academic research	127
Building consensus: The evolutionary process and mechanism of persuasion by community leaders in rural tourism conflicts	123
Mountains of trouble: Accounting for environmental costs of land use change from tourism development	123
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts	121
From profile pictures to booking choices: Understanding the role of intelligence cues in hosts’ photos	118
Book Review	114
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021	111
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour	110
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination	110
Between escape and return: Rethinking daily life and travel in selective unplugging	106
The effect of movie and television placements	103
Too Much of a Good Thing? Unlocking the non-linear spillover effects of low-carbon behavior across daily and travel contexts	101
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers	99
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”	97

Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior	97
Editorial Board	95
Editorial Board	94
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model	92
The reticent tourist in a COVID-adapted world	90
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem	87
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis	87
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis	86
Beware of framework bias	86
Sleepy travelers on holidays: How social jetlag affects intention to participate in tourism activity	85
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	83
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness	83
Videoconferencing continuance and business trip reduction in the post-pandemic age	80
Mapping the landscape of employer value propositions in Asian hotels through online job postings analysis	79
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?	79
Book Review	77
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective	77
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality	77
Book Review	74
Book Review	73
Corrigendum to ‘Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts’ [Tourism Management 113 (2026) 105334]	72
Mindset matters: Mitigating negative spillover effects in service failures	69
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior	68
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain	68
The impact of spatial-temporal variation on tourist destination resident quality of life	67
Encountering robots: Customers’ autonomous behaviors in tourism services	67
Feel the thrill: Exploring how sensory experiences drive positive emotions on themed tours	67
Hotel CSR and job satisfaction: A chaordic perspective	67
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future	67
The asymmetric matching effect between destination gender and influencer gender: The role of virtual and real influencer endorsements	67
Editorial Board	66
Editorial Board	66
Who cares about single childless employees in the hotel industry? Creating a workplace culture beyond family-friendly	66
Who benefits more from trade shows: Independent, franchised or chain-owned/managed hotels?	66
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries	66
Progress in tourism demand research: Theory and empirics	66
When East meets Southeast: Constructing geographical imagination among Chinese tourists in Singapore	65
Beyond rational choice: A typology of urban discovery	63
Overservice backfires: The impact of high robot attentiveness on tourists' discontinuous usage intentions	63
Anatomy of a CSR discourse system: Entrepreneurship and tourism domains	62
“Give me an upgrade or I will give you a bad review!” Investigating customer threats in the hospitality industry	61
The socialization of preadolescents in family holidays: A serial mediation model	61
Exploring diversity, equity, and inclusion in hospitality and tourism firms through the organizational justice and stakeholder theories	60
British tourists’ adjustment to cultural expectations in Muslim-majority countries	60
The collision of tradition and fashion: How anthropomorphizing museum exhibits influences cultural inheritance	58
Gender stereotyping and its impact on perceived emotional leadership in the hospitality industry: A mixed-methods study	58
Examining the effects of presence and authenticity on Visitor's well-being in CAVE VR museum: A mixed methods study	58
Women entrepreneurs as cultural custodians in tourism: A social feminism theory perspective	57
Constructing identity in space and place: Semiotic and discourse analyses of museum tourism	57
Abusive supervision and deviance behaviors in the hospitality industry: The role of intrinsic motivation and core self-evaluation	55

Exploring literary texts as tourists’ prior knowledge: A schema perspective	53
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	52
Towards a typology of virtual tourists: Efficacy of visual patterns and attentional cues	52
Moderate rating bias in interpersonal recommendations	52
Can authentic handwriting enhance customer extra-role behavior? A three-condition comparison framework	52
A significant milestone: The publication of 100th volume	51
Is being intrinsically motivated a mixed blessing? The differential effects of daily intrinsic motivation on employee functioning	51
Struggling in silence? The formation mechanism of implicit conflict in rural tourism communities	51
ChatGPT and online service recovery: How potential customers react to managerial responses of negative reviews	51
Book Review	51
Brain-computer interfaces in accessible tourism	51
Coherent forecasts for tourism demand with automated immutability constraints	50
Subjective perception matters: The impact of contact with nature on creative thinking in tourism versus everyday contexts	50
Explicit vs. implicit? How different self-presentations of luxury tourism experience trigger others’ value co-destruction intention in online travel communities	50
What constitutes a favorable destination brand portfolio? Through the lens of coherence	50
Is the match always good? Interaction of endorser type and language style of short video title on tourists’ watching decisions	50
Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal	49
Customer gratitude and employee work behaviors	49
A dark side to psychological ownership: Evidence of unintended negative job performance outcomes in the Chinese hotel industry	49
Does mortality salience produce positive effects on hotel employee behaviors? A temporal distance perspective	49
Progress in field experimentation for environmentally sustainable tourism – A knowledge map and research agenda	49
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	49
Laughing it off: How does leader humor alleviate employees’ compassion fatigue in service failure?	49
Investigating the impact of tourists’ perceived authenticity and aesthetics on word-of-mouth in cultural heritage sites	48
Regional functions of tourist destination: Application of spatial signatures	48
How AI awareness can prompt service performance adaptivity and technologically-environmental mastery	48
Beyond the bend: The curvilinear effect of challenge stressors on work attitudes and behaviors	47
Editorial Board	47
Glocalization: Cross-cultural communication of tourism research	47
Book Review	47
Recommend or not? The influence of emotions on passengers’ intention of airline recommendation during COVID-19	47
Flourishing through traveling while Black: Unfiltered voices of Black travelers	47
A meta-analytic investigation of innovation predictors in tourism and hospitality organizations	46
From tourism demand to destination competitiveness: A spatial spillover perspective	46
Why restaurants survive? A perspective of word-of-mouth dispersion	46
Sense of place of tourism destinations in a metaverse paradigm	45
Digital confusion: Comprehending the impact mechanisms of artificial intelligence-generated content and user-generated content on tourism decision making	45
Postcolonial ambivalence as per the tourist	45
Technology start-ups in tourism and hospitality: A networked social capital theory perspective from early-stage start-up founders	45
Selection biases in crowdsourced big data applied to tourism research: An interpretive framework	45
Optimizing hotel demand forecasting through ensemble models: A Modern Portfolio Theory approach	44
The impact of knowledge hiding on targets’ knowledge sharing with perpetrators	43
Responsible AI and human collaboration in tourism management: Ethical considerations and identity disclosure	43
The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes	43
Authenticity, identity, self-improvement, and responsibility at heritage sites: The local residents’ perspective	43
Book Review	43
Bringing the past to life: Co-creating tourism experiences in historic house tourist attractions	43
A meta-analysis of employee perceptions of CSR in tourism and hospitality: Antecedents, outcomes, and boundaries	42
When users decide to bypass collaborative consumption platforms: The interplay of economic benefit, perceived risk, and perceived enjoyment	42
The sign Avatar and tourists’ practice at Pandora: A semiological perspective on a film related destination	42
A multi-scale comparison of tourism attraction networks across China	41
Book Review	41
Multi-level differentiation of short-term rental properties: A deep learning-based analysis of aesthetic design	41
Do managerial responses influence traveller retention?	41
Can multi-source heterogeneous data improve the forecasting performance of tourist arrivals amid COVID-19? Mixed-data sampling approach	41
Existential aspects of wine tourism: A conceptual exploration	41
Guided yet constrained: The inverted U-shaped effect of house rules on P2P accommodation rental performance	41
Customer mistreatment and employees’ coping strategies: A Meta-SEM analysis	40
Dire Straits: How tourists on the Diamond Princess cruise endured the COVID-19 crisis	40
Dual identity and ambivalent sentiment of border residents: Predicting border community support for tourism development	40
Knowledge transfer and knowledge management in tourism organisations: A widening and deepening research agenda	40
Book Review	40
“Feel the green”: How a handwritten typeface affects tourists’ responses to green tourism products and services	40
The role of public space in constructing experience capital: A longitudinal analysis in the hotel context	40
Catching eyes of social media wanderers: How pictorial and textual cues in visitor-generated content shape users’ cognitive-affective psychology	40
Editorial Board	39
Optimal targeting of latent tourism demand segments	39
Curating wellness: Exploring healing experiences in digitally transformed museums	39
Some stay and some quit: Understanding P2P accommodation providers’ continuous sharing behavior from the perspective of feedback theory	38
Benefit transfer of climate change adaptation policies in island tourist destinations	38
From interaction rituals to mental restoration: The role of psychological ownership in synchronous technology-mediated tourism	38
The impact of vacations on urban women's well-being from the perspective of feminist urbanism	38
Not worth the paper they are printed on? The effectiveness of table signs in reducing buffet plate waste	38
Exploring the impact of location-based augmented reality on tourists’ spatial behavior, experience, and intention through a field experiment	37
Weather: An organizational stakeholder for United States national seashores	37
Value coexistence theory: How does traveler personality impact shared accommodation survival?	37
Service robots and perceived discrimination in tourism and hospitality	37
Hospitality industry attraction: The effect of job openings and employee wages in the United States	36
Slow tourism: Conceptualization and interpretation – A travel vloggers’ perspective	36
Coupling mobile positioning data and discrete choice model to decode travelers’ spatial choices within urban destinations	36

How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement	36
Let your algorithm shine: The impact of algorithmic cues on consumer perceptions of price discrimination	36
Importance of residents’ perception of tourists in establishing a reciprocal resident-tourist relationship: An application of tourist attractiveness	36
Do tourists experience suffering when they touch the wailing wall?	36
Recontextualising the determinants of external CSR in the services industry: A cross-cultural study	36
Book Review	35
When and how does leader humor promote customer-oriented organizational citizenship behavior in hotel employees?	35
Book Review	35
Scale development for the practices involved in creating value propositions in the exhibition industry: Service-dominant logic with a mixed-methods approach	35
The estrangement experience in travel and tourism	35
Book Review	34
Sentiment mining of online reviews of peer-to-peer accommodations: Customer emotional heterogeneity and its influencing factors	34
The impact of uncertainty on tourists’ controllability, mood state and the persuasiveness of message framing in the pandemic era	34
How do positive host-guest interactions in tourism alter the indicators of tourists’ general attachment styles? A moderated mediation model	34
Navigating the uncharted: A crisis response mix to creeping ‘unknowns’	34
Understanding consumers' willingness to pay for online upselling of hotel rooms through the lens of psychological distance	34
Vulnerable populations with psychological disorders in tourism: Methodological challenges and recommended solutions for empirical research	34
Facilitating “migrant-local” tacit knowledge transfer in rural tourism development: A longitudinal case study	34
When social media exposure backfires on travel: The role of social media–induced travel anxiety	34
Digital nudging for sustainable tourist behavior in new media	33
Empathy order effects on shaping GenAI online complaint management in tourism	33
Enhancing pro-environmental behavior in tourism: Integrating attitudinal factors and Norm Activation Theory	33
Can gamification improve the virtual reality tourism experience? Analyzing the mediating role of tourism fatigue	33
The dark side of robot usage for hotel employees: An uncertainty management perspective	33
Travel inspiration in tourist decision making	33
Disentangling the multiplicity of waste through relational ontology: Solid waste management in rural tourism destinations	32
Signalling the corporate brand promise to front-line employees: The role of learning and development in internal branding	32
Book Review	32
Recipe for perceived personalization in hotels	32
Digitally enriched exhibitions: Perspectives from Museum professionals	31
Choosing the right fit: A practical guide to selecting measurement models for tourism constructs	31
Tourism value co-creation: the more we contribute – the more we value	31
Dealing with travel influencers: Opportunity or threat?	31
Examining tourists’ ethical perceptions of game eating	31
Reimagining community-based indigenous tourism: Insights from the traditional knowledge of indigenous Newars of Nepal	31
Balancing economic benefits and environmental costs: Introducing carbon footprint indicators in tourist market targeting	31
An application of protection motivation theory to understand the influence of fear-appeal media on stated donations for coral reef restoration	30
Do short-term rental platforms affect housing markets? Evidence from Airbnb in London	30
Understanding the young middle-class Chinese outbound tourism consumption: A social practice perspective	30
Not eating is a loss: How familiarity influences local food consumption	30
By hand or device? The “observation effect” of employees’ notetaking mode on consumer service evaluations	30
The convergence or divergence of design characteristics in determining the recall and persuasiveness of seaside destination slogans	29
Dual-branded hotels: Resource-based entry strategies in agglomerated markets	29
Emotional labor and employee well-being in cross-cultural contexts: A Disney frontline staff's autoethnography	29
Inspiring tourists’ imagination: How and when human presence in photographs enhances travel mental simulation and destination attractiveness	29
Emotional expression by artificial intelligence chatbots to improve customer satisfaction: Underlying mechanism and boundary conditions	29
Knowledge management practices of tourism consultants: A project ecology perspective	29
The impact of the Great War of 1914-18 on tourism in the UK: Implications for tourism research	28
Retraction notice to “The Amazing Race to India: Prominence in reality television affects destination image and travel intentions” [Tourism Management 42C (2014) 3–12]	28
Editorial Board	28
Tourism destination research from 2000 to 2020: A systematic narrative review in conjunction with bibliographic mapping analysis	28
Editorial Board	28
Embracing artificial intelligence (AI) with job crafting: Exploring trickle-down effect and employees’ outcomes	28
Editorial Board	28
Going somewhere or for someone? The Sense of Human Place Scale (SHPS) in Chinese rural tourism	27
Improving sentiment analysis in tourism through LLM-enhanced irony detection	27
The impacts of geographic and social influences on review helpfulness perceptions: A social contagion perspective	27
Doing the right thing? The hotel industry's management of, and reporting on, modern slavery	27
Beyond the gaze: “I-Thou” relationships in sightseeing bus tourism	27
From disruption to normalcy: Co-production public service and destination competitiveness	27
Dark tourism spectrum: Visual expression of dark experience	27
Visual cues and consumer's booking intention in P2P accommodation: Exploring the role of social and emotional signals from hosts' profile photos	27
Serious or friendly? How service employees’ resistance language to customer mistreatment affects bystander customers	27
Multimodality in tourism and hospitality: A critical and narrative review	26
Knowledge transfer within MNC hotel subsidiaries: An absorptive capacity perspective	26
Editorial Board	26
Book Review	26
Video game-inspired tourism: A synergistic framework	26
Leveraging large language models for tourism research based on 5D framework: A collaborative analysis of tourist sentiments and spatial features	26
Unlocking global horizons through outbound tourism: An institutional logics approach to driving outward FDI by tourism firms from emerging countries	26
Green and non-green outcomes of green human resource management (GHRM) in the tourism context	26
Should the risk of social desirability bias in survey studies be assessed at the level of each pro-environmental behaviour?	26
Traveling with a guide dog: Confidence, constraints and affective qualities of the human-guide dog relationship	26
Tourism forecasting by mixed-frequency machine learning	25
Dressing up the place: Urban lifestyle mobilities and the production of “fashionable” tourism destinations in rural Japan	25
Abroad-at-Home: Identifying domestic tourism locations for overseas-like travel experiences by leveraging concept modeling	25
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	25
A spatial stochastic frontier model at the P2P listing level	25
AI-infused video marketing: Exploring the influence of AI-generated tourism videos on tourist decision-making	25
Self-fulfilling prophecy in livelihood sustainability: Rural tourism in Pingqian Village, China	25
When intangible cultural heritage meets modernization–Can Chinese opera with modernized elements attract young festival-goers?	25
Competitive positioning of tourism academic knowledge	25
Welcome back: Repeat visitation and tourist wellbeing	25
Progress in research on tourists with mental disorders: A critical review and the way forward	25
An integrative framework to evaluate impacts of complex tourism change initiatives	25
Competing for legitimacy in the place branding process: (re)negotiating the stakes	24
Do not blame the “bad” weather: Stimulating its poetic aesthetics in nature-based tourism destinations	24
How does self-construal shape tourists' image perceptions of paradox destinations? The mediating roles of cognitive flexibility and destination involvement	24
War beyond national borders: Impact of the Russian-Ukrainian war on hotel performances in neighbouring countries	24
Redefining womanhood: Solo travel as intersectional rites of passage	24
Strategies and conditions for crafting managerial responses to online reviews	24
Who should the spotlight be on? The interactive effects of celebrity endorser type and destination personality	24
Can talented tour guides truly not be retained? Exploring the development of tour guides’ career resilience under stressful conditions	24
Application of copula-based Markov Switching Unrelated Regression to tourism demand modeling	23
Effect of popular culture on tourism firms' market value:A destination brand equity perspective	23