Tourism Management

Papers
(The H4-Index of Tourism Management is 57. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-09-01 to 2025-09-01.)
ArticleCitations
A tapestry analogy: Analogical thinking to support academic research905
How and when servant leadership promotes service innovation: A moderated mediation model540
Topic-based engagement analysis: Focusing on hotel industry Twitter accounts348
Limiting rural tourism: Local agency and community-based tourism in Andalusia (Spain)298
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis276
The role of tourism in personal nationalism: A case study181
High season, low growth: The impact of tourism seasonality and vulnerability to tourism on the emergence of high-growth firms171
This is what being queer looks like: The roles LGBTQ+ events play for queer people based on their social identity163
Mountains of trouble: Accounting for environmental costs of land use change from tourism development159
Tourism demand forecasting using tourist-generated online review data158
An online reviews-driven method for the prioritization of improvements in hotel services151
A social media analysis of travel preferences and attitudes, before and during Covid-19139
A percentage-off discount versus free surcharge: The impact of promotion type on hotel consumers’ responses108
Understanding and managing the threat of common method bias: Detection, prevention and control106
The pricing of European airbnb listings during the pandemic: A difference-in-differences approach employing COVID-19 response strategies as a continuous treatment101
Metaverse as a disruptive technology revolutionising tourism management and marketing101
Book Review100
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior100
The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 202199
Measuring financial performance through operating business efficiency in the global cruise industry: A fuzzy benchmarking study on the “big three”97
The effect of movie and television placements97
Refining treatment toward customer: How leader affiliative humor polishes hotel employee customer-oriented prosocial behavior96
Shaping Social Media Analytics in the Pursuit of Organisational Agility: A Real Options Theory Perspective96
Between escape and return: Rethinking daily life and travel in selective unplugging95
Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination94
The choice between business travel and video conferencing after COVID-19 – Insights from a choice experiment among frequent travelers94
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories90
Understanding how a commitment-based pledge intervention encourages pro-environmental tourist behaviour89
How to be a true institution? Understanding festival organization's role in urban festival management from the stakeholder analysis88
Editorial Board88
The reticent tourist in a COVID-adapted world85
How and when does leader knowledge hiding trickle down the organisational hierarchy in the tourism context? A team-level analysis85
Beware of framework bias84
Effective destination user-generated advertising: Matching effect between goal framing and self-esteem80
How do tourism activities and induced awe affect tourists’ pro-environmental behavior?79
Videoconferencing continuance and business trip reduction in the post-pandemic age78
Robot cleaners in tourism venues: The importance of robot-environment fit on consumer evaluation of venue cleanliness77
Community citizenship behavior in rural tourism destinations: Scale development and validation76
Satisfaction and sustainability concerns in whale-watching tourism: A user-generated content model75
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews74
Mindset matters: Mitigating negative spillover effects in service failures73
Book Review72
Book Review71
Book Review70
Book Review68
Using adaptive cycles and panarchy to understand processes of touristification and gentrification in Valencia, Spain65
Progress in Tourism Management: Is urban tourism a paradoxical research domain? Progress since 2011 and prospects for the future64
From customers' fingertips to employees’ well-being: The impact of mobile application ordering from a job demand-resource perspective64
Every cloud has a silver lining: Understanding how hotel employees’ counterproductive work behavior may shape their pro-environmental behavior63
Dementia as a global challenge: Progress and prospects for creating more dementia-inclusive tourism industries62
It's a pleasure to stay sustainably: Leveraging hedonic appeals in tourism and hospitality62
Hotel CSR and job satisfaction: A chaordic perspective61
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours61
Digital business model configurations in the travel industry61
Women entrepreneurship orientation, networks and firm performance in the tourism industry in resource-scarce contexts60
Progress in tourism demand research: Theory and empirics60
Post-tourism in the usual environment: From the perspective of unusual mood58
Encountering robots: Customers’ autonomous behaviors in tourism services57
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey57
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