Decision Support Systems

(The TQCC of Decision Support Systems is 37. The table below lists those papers that are above that threshold based on CrossRef citation counts. The publications cover those that have been published in the past four years, i.e., from 2019-06-01 to 2023-06-01.)
Modeling wine preferences by data mining from physicochemical properties633
Opportunities and risks of software-as-a-service: Findings from a survey of IT executives307
Steal my idea! Organizational adoption of user innovations from a user innovation community: A case study of Dell IdeaStorm241
Why people keep coming back to Facebook: Explaining and predicting continuance participation from an extended theory of planned behaviour perspective204
Mining comparative opinions from customer reviews for Competitive Intelligence193
An eye-tracking study of website complexity from cognitive load perspective185
Decision support from financial disclosures with deep neural networks and transfer learning174
Vehicle defect discovery from social media162
Predicting consumer sentiments from online text159
Understanding compliance with internet use policy from the perspective of rational choice theory156
A data mining based system for credit-card fraud detection in e-tail145
Getting value from Business Intelligence systems: A review and research agenda144
Decision support for improvisation in response to extreme events: Learning from the response to the 2001 World Trade Center attack120
Deriving market intelligence from microblogs114
A theory of social media dependence: Evidence from microblog users111
Transition of electronic word-of-mouth services from web to mobile context: A trust transfer perspective108
Factors of process model comprehension—Findings from a series of experiments107
Marketing on the Internet — who can benefit from an online marketing approach?104
Making objective decisions from subjective data: Detecting irony in customer reviews100
Spatial Decision Support Systems: Three decades on89
Bridging the gap between decision-making and emerging big data sources: An application of a model-based framework to disaster management in Brazil89
Two-stage consumer credit risk modelling using heterogeneous ensemble learning87
When should fuzzy analytic hierarchy process be used instead of analytic hierarchy process?84
Helpfulness of online reviews: Examining review informativeness and classification thresholds by search products and experience products78
Performance of classification models from a user perspective77
Blog mining-review and extensions: “From each according to his opinion”77
Ensemble machine learning models for aviation incident risk prediction76
From valence to emotions: Exploring the distribution of emotions in online product reviews75
Two decades of research on business intelligence system adoption, utilization and success – A systematic literature review75
A Survey of event extraction methods from text for decision support systems71
From once upon a time to happily ever after: Tracking emotions in mail and books71
Does data analytics use improve firm decision making quality? The role of knowledge sharing and data analytics competency69
Deep learning based personalized recommendation with multi-view information integration66
Integrated value chains and their implications from a business and technology standpoint66
Why do participants continue to contribute? Evaluation of usefulness voting and commenting motivational affordances within an online knowledge community66
The roles of players and reputation: Evidence from eBay online auctions66
Financial news-based stock movement prediction using causality analysis of influence in the Korean stock market65
Can big data improve firm decision quality? The role of data quality and data diagnosticity65
PhishWHO: Phishing webpage detection via identity keywords extraction and target domain name finder64
Using contextual features and multi-view ensemble learning in product defect identification from online discussion forums63
The emergence and effects of fake social information: Evidence from crowdfunding62
How do consumers in the sharing economy value sharing? Evidence from online reviews61
Look to the future: Enhancing online gamer loyalty from the perspective of the theory of consumption values61
Deep learning for decision making and the optimization of socially responsible investments and portfolio61
A synthetic informative minority over-sampling (SIMO) algorithm leveraging support vector machine to enhance learning from imbalanced datasets61
Explaining customer ratings and recommendations by combining qualitative and quantitative user generated contents60
Automatic information extraction from semi-structured Web pages by pattern discovery60
Communication flow orientation in business process modeling and its effect on redesign success: Results from a field study59
A multi-objective approach for profit-driven feature selection in credit scoring58
Forecasting remaining useful life: Interpretable deep learning approach via variational Bayesian inferences57
Mining the voice of employees: A text mining approach to identifying and analyzing job satisfaction factors from online employee reviews56
A text analytics approach for online retailing service improvement: Evidence from Twitter54
βP: A novel approach 54
Cross-organizational collaborative workflow mining from a multi-source log54
Brand extension of online technology products: Evidence from search engine to virtual communities and online news52
Toy safety surveillance from online reviews51
A utility-based news recommendation system51
Assessing product competitive advantages from the perspective of customers by mining user-generated content on social media50
Relationship, contract and IT outsourcing success: Evidence from two descriptive case studies49
Visual analysis of supply network risks: Insights from the electronics industry48
Modeling customer satisfaction from unstructured data using a Bayesian approach48
Automobile insurance classification ratemaking based on telematics driving data47
Multicriterion genetic optimization for due date assigned distribution network problems47
The role of software updates in information systems continuance — An experimental study from a user perspective47
Using social network and semantic analysis to analyze online travel forums and forecast tourism demand46
Automated discovery of business process simulation models from event logs45
From problems to protocols: Towards a negotiation handbook44
Determinants of software-as-a-service benefits and impact on firm performance44
The business value of information technology as measured by technical efficiency: Evidence from country-level data44
Hotel selection using a modified TOPSIS-based decision support algorithm44
Sustainability modelling and reporting: From roadmap to implementation43
From free to paid: Customer expertise and customer satisfaction on knowledge payment platforms43
A semantic approach for extracting domain taxonomies from text42
Integrating rich and heterogeneous information to design a ranking system for multiple products42
Cost control and production performance enhancement by IT investment and regulation changes: evidence from the healthcare industry41
Large-scale regulatory network analysis from microarray data: modified Bayesian network learning and association rule mining40
On the discovery of process models from their instances40
A semantic measure of online review helpfulness and the importance of message entropy39
Event detection from online news documents for supporting environmental scanning38
A decision support framework for robust R&D budget allocation using machine learning and optimization38
Decision support systems: Learning from visual interactive modelling37
Effectiveness of privacy assurance mechanisms in users' privacy protection on social networking sites from the perspective of protection motivation theory37