Decision Support Systems

Article	Citations
Modeling wine preferences by data mining from physicochemical properties	633
Opportunities and risks of software-as-a-service: Findings from a survey of IT executives	307
Steal my idea! Organizational adoption of user innovations from a user innovation community: A case study of Dell IdeaStorm	241
Why people keep coming back to Facebook: Explaining and predicting continuance participation from an extended theory of planned behaviour perspective	204
Mining comparative opinions from customer reviews for Competitive Intelligence	193
An eye-tracking study of website complexity from cognitive load perspective	185
Decision support from financial disclosures with deep neural networks and transfer learning	174
Vehicle defect discovery from social media	162
Predicting consumer sentiments from online text	159
Understanding compliance with internet use policy from the perspective of rational choice theory	156
A data mining based system for credit-card fraud detection in e-tail	145
Getting value from Business Intelligence systems: A review and research agenda	144
Decision support for improvisation in response to extreme events: Learning from the response to the 2001 World Trade Center attack	120
Deriving market intelligence from microblogs	114
A theory of social media dependence: Evidence from microblog users	111
Transition of electronic word-of-mouth services from web to mobile context: A trust transfer perspective	108
Factors of process model comprehension—Findings from a series of experiments	107
Marketing on the Internet — who can benefit from an online marketing approach?	104
Making objective decisions from subjective data: Detecting irony in customer reviews	100
Spatial Decision Support Systems: Three decades on	89
Bridging the gap between decision-making and emerging big data sources: An application of a model-based framework to disaster management in Brazil	89
Two-stage consumer credit risk modelling using heterogeneous ensemble learning	87
When should fuzzy analytic hierarchy process be used instead of analytic hierarchy process?	84
Helpfulness of online reviews: Examining review informativeness and classification thresholds by search products and experience products	78
Performance of classification models from a user perspective	77

Blog mining-review and extensions: “From each according to his opinion”	77
Ensemble machine learning models for aviation incident risk prediction	76
From valence to emotions: Exploring the distribution of emotions in online product reviews	75
Two decades of research on business intelligence system adoption, utilization and success – A systematic literature review	75
A Survey of event extraction methods from text for decision support systems	71
From once upon a time to happily ever after: Tracking emotions in mail and books	71
Does data analytics use improve firm decision making quality? The role of knowledge sharing and data analytics competency	69
Deep learning based personalized recommendation with multi-view information integration	66
Integrated value chains and their implications from a business and technology standpoint	66
Why do participants continue to contribute? Evaluation of usefulness voting and commenting motivational affordances within an online knowledge community	66
The roles of players and reputation: Evidence from eBay online auctions	66
Financial news-based stock movement prediction using causality analysis of influence in the Korean stock market	65
Can big data improve firm decision quality? The role of data quality and data diagnosticity	65
PhishWHO: Phishing webpage detection via identity keywords extraction and target domain name finder	64
Using contextual features and multi-view ensemble learning in product defect identification from online discussion forums	63
The emergence and effects of fake social information: Evidence from crowdfunding	62
How do consumers in the sharing economy value sharing? Evidence from online reviews	61
Look to the future: Enhancing online gamer loyalty from the perspective of the theory of consumption values	61
Deep learning for decision making and the optimization of socially responsible investments and portfolio	61
A synthetic informative minority over-sampling (SIMO) algorithm leveraging support vector machine to enhance learning from imbalanced datasets	61
Explaining customer ratings and recommendations by combining qualitative and quantitative user generated contents	60
Automatic information extraction from semi-structured Web pages by pattern discovery	60
Communication flow orientation in business process modeling and its effect on redesign success: Results from a field study	59
A multi-objective approach for profit-driven feature selection in credit scoring	58
Forecasting remaining useful life: Interpretable deep learning approach via variational Bayesian inferences	57
Mining the voice of employees: A text mining approach to identifying and analyzing job satisfaction factors from online employee reviews	56
A text analytics approach for online retailing service improvement: Evidence from Twitter	54
βP: A novel approach	54
Cross-organizational collaborative workflow mining from a multi-source log	54
Brand extension of online technology products: Evidence from search engine to virtual communities and online news	52
Toy safety surveillance from online reviews	51
A utility-based news recommendation system	51
Assessing product competitive advantages from the perspective of customers by mining user-generated content on social media	50
Relationship, contract and IT outsourcing success: Evidence from two descriptive case studies	49
Visual analysis of supply network risks: Insights from the electronics industry	48
Modeling customer satisfaction from unstructured data using a Bayesian approach	48
Automobile insurance classification ratemaking based on telematics driving data	47
Multicriterion genetic optimization for due date assigned distribution network problems	47
The role of software updates in information systems continuance — An experimental study from a user perspective	47
Using social network and semantic analysis to analyze online travel forums and forecast tourism demand	46
Automated discovery of business process simulation models from event logs	45
From problems to protocols: Towards a negotiation handbook	44
Determinants of software-as-a-service benefits and impact on firm performance	44
The business value of information technology as measured by technical efficiency: Evidence from country-level data	44
Hotel selection using a modified TOPSIS-based decision support algorithm	44
Sustainability modelling and reporting: From roadmap to implementation	43
From free to paid: Customer expertise and customer satisfaction on knowledge payment platforms	43
A semantic approach for extracting domain taxonomies from text	42
Integrating rich and heterogeneous information to design a ranking system for multiple products	42
Cost control and production performance enhancement by IT investment and regulation changes: evidence from the healthcare industry	41

Large-scale regulatory network analysis from microarray data: modified Bayesian network learning and association rule mining	40
On the discovery of process models from their instances	40
A semantic measure of online review helpfulness and the importance of message entropy	39
Event detection from online news documents for supporting environmental scanning	38
A decision support framework for robust R&D budget allocation using machine learning and optimization	38
Decision support systems: Learning from visual interactive modelling	37
Effectiveness of privacy assurance mechanisms in users' privacy protection on social networking sites from the perspective of protection motivation theory	37