OOIR: Observatory of International Research

Papers

(The TQCC of Decision Support Systems is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-02-01 to 2025-02-01.)

Article	Citations
Improving debt collection via contact center information: A predictive analytics framework	411
Investigating the beneficial impact of segmentation-based modelling for credit scoring	114
Create the best first glance: The cross-cultural effect of image background on purchase intention	68
A critical assessment of consumer reviews: A hybrid NLP-based methodology	66
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok	65
How does mobile device usage influence review helpfulness through consumer evaluation? Evidence from TripAdvisor	65
Relative effects of the different bundles of web-design features on intentions to purchase experience products online	61
Why some products compete and others don't: A competitive attribution model from customer perspective	57
An explanation framework and method for AI-based text emotion analysis and visualisation	57
A meta-path, attention-based deep learning method to support hepatitis carcinoma predictions for improved cirrhosis patient management	56
Strategic team design for sustainable effectiveness: A data-driven analytical perspective and its implications	56
The double-edged sword of delivery guarantee in E-commerce	52
Facial expression-enhanced recommendation for virtual fitting rooms	50
Data analytics and decision-making systems: Implications of the global outbreaks	50
Demystifying analytical information processing capability: The case of cybersecurity incident response	48
A model of two-zoned network for platform competition	48
Pay-for-performance schemes and hospital HIT adoption	47
Data misrepresentation detection for insurance underwriting fraud prevention	47
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes	47
Towards explainable artificial intelligence through expert-augmented supervised feature selection	46
Impact of the COVID-19 pandemic on the stock market and investor online word of mouth	45
Crowdfunding from friends: Tie strength and embeddedness	44
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks	43
A social mechanism for task-oriented crowdsourcing recommendations	43
Encoding resource experience for predictive process monitoring	43

Mining product competitiveness by fusing multisource online information	42
Assuring quality and waiting time in real-time spatial crowdsourcing	41
How transparency affects algorithmic advice utilization: The mediating roles of trusting beliefs	41
A hybrid decision support system for adaptive trading strategies: Combining a rule-based expert system with a deep reinforcement learning strategy	41
Inferring multi-stage risk for online consumer credit services: An integrated scheme using data augmentation and model enhancement	40
Towards fair decision: A novel representation method for debiasing pre-trained models	39
Avatars and organizational knowledge sharing	39
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries	38
Visual analytics of set data for knowledge discovery and member selection support	35
Vulnerability disclosure mechanisms: A synthesis and framework for market-based and non-market-based disclosures	34
Can bots help create knowledge? The effects of bot intervention in open collaboration	34
IFC/Editorial Board	34
A collaborative decision support system for multi-criteria automatic clustering	34
IFC/Editorial Board	33
A technique for determining relevance scores of process activities using graph-based neural networks	32
IFC/Editorial Board	32
Capital shortfall: A multicriteria decision support system for the identification of weak banks	32
Methodology for refining subject terms and supporting subject indexing with taxonomy: A case study of the APO digital repository	31
Modeling relationships between retail prices and consumer reviews: A machine discovery approach and comprehensive evaluations	31
Identifying business misreporting in VAT using network analysis	30
IFC/Editorial Board	30
IFC/Editorial Board	29
IFC/Editorial Board	28
A text-mining based cyber-risk assessment and mitigation framework for critical analysis of online hacker forums	28
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective	28
Online installment payments and price guarantees under randomized pricing	28
Play it safe or leave the comfort zone? Optimal content strategies for social media influencers on streaming video platforms	28
To alert or alleviate? A natural experiment on the effect of anti-phishing laws on corporate IT and security investments	28
Effects of the most useful offline-online and online-offline channel integration services for consumers	27
Optimal dynamic advertising policy considering consumer ad fatigue	27
Determining the optimal release time of movies: A study of movie and market characteristics	27
Session context data integration to address the cold start problem in e-commerce recommender systems	27
Model-contrastive explanations through symbolic reasoning	27
Bridging information systems and marketing: Charting collaborative pathways	26
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	26
You jump, I jump? Herding behavior in blockchain application platforms	26
Modeling the co-diffusion of competing memes in online social networks	26
A prescriptive analytics framework for efficient E-commerce order delivery	25
Live streaming channel recommendation based on viewers' interaction behavior: A hypergraph approach	25
Effects of enterprise social media use on employee improvisation ability through psychological conditions: The moderating role of enterprise social media policy	24
Understanding users' trust transfer mechanism in a blockchain-enabled platform: A mixed methods study	24
Session stitching using sequence fingerprinting for web page visits	24
A new approximate belief rule base expert system for complex system modelling	23
The role of ethical climates in employee information security policy violations	23
Impact of online physician service quality on patients' adoption behavior across different stages: An elaboration likelihood perspective	23
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation	23
Understanding the interplay between online reviews and growth of independent and branded hotels	23
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system	23
Multi-modal emotion expression and online charity crowdfunding success	23
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	22

Product consumptions meet reviews: Inferring consumer preferences by an explainable machine learning approach	22
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	22
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention	22
Understanding user misrepresentation behavior on social apps: The perspective of privacy calculus theory	22
Meme-affordance tourism: The power of imitation and self-presentation	22
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering	21
Selecting textual analysis tools to classify sustainability information in corporate reporting	21
Foot in both camps: How do activities on third-party online healthcare platforms affect doctors' demand on official online healthcare platforms?	21
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	21
Corrigendum: Manufacturer driven strategic coordination as a response to “showrooming”	21
Effect of sponsorship disclosure on online consumer responses to positive reviews: The moderating role of emotional intensity and tie strength	20
Time-varying effects of search engine advertising on sales–An empirical investigation in E-commerce	20
Cyber resilience framework for online retail using explainable deep learning approaches and blockchain-based consensus protocol	20
Regression imputation optimizing sample size and emulation: Demonstrations and comparisons to prominent methods	20
Understand your shady neighborhood: An approach for detecting and investigating hacker communities	20
IFC/Editorial Board	19
IFC/Editorial Board	19
Should firms pay for online brand communities: Using lead user theory in analyzing two contrasting cases	19
Trust and deception with high stakes: Evidence from the friend or foe dataset	19
Disclosure decisions and the moderating effects of privacy feedback and choice	19
Improved learning performance for small datasets in high dimensions by new dual-net model for non-linear interpolation virtual sample generation	19
Cognitive process-driven model design: A deep learning recommendation model with textual review and context	18
IFC/Editorial Board	18
IFC/Editorial Board	18
Decision support tool to define the optimal pool testing strategy for SARS-CoV-2	18
A method framework for identifying digital resource clusters in software ecosystems	17
Editorial Board	17
Measuring employer attractiveness in diverse talent markets	17
Editorial Board	17
Novel role-wise attention mechanism for predicting purchases made through chat-based online customer services	17
Spreading the information in complex networks: Identifying a set of top-N influential nodes using network structure	17
PNRank: Unsupervised ranking of person name entities from noisy OCR text	17
The role of commitment in online reputation systems: An empirical study of express delivery promise in an E-commerce platform	16
DMN4DQ: When data quality meets DMN	16
Social Collaboration Analytics Framework: A framework for providing business intelligence on collaboration in the digital workplace	16
Editorial Board	16
Blockchain as a trust machine: From disillusionment to enlightenment in the era of generative AI	16
Editorial Board	15
CATCHM: A novel network-based credit card fraud detection method using node representation learning	15
Promotional pricing strategies for platform vendors: Competition between first- and third-party products	15
No evidence of attraction effect among recommended options: A large-scale field experiment on an online flight aggregator	15
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	15
Process data properties matter: Introducing gated convolutional neural networks (GCNN) and key-value-predict attention networks (KVP) for next event prediction with deep learning	15
A multimodal analytics framework for product sales prediction with the reputation of anchors in live streaming e-commerce	15
Improving intention to back projects with effective designs of progress presentation in crowdfunding campaign sites	15
A two-stage prediction model based on behavior mining in livestream e-commerce	15
Exploring online consumer review-management response dynamics: A heuristic-systematic perspective	14
Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks	14
From conflicts and confusion to doubts: Examining review inconsistency for fake review detection	14
Music intelligence: Granular data and prediction of top ten hit songs	14
Understanding consumer engagement in social media: The role of product lifecycle	14
Enhancing brand love, customer engagement, brand experience, and repurchase intention: Focusing on the role of gamification in mobile apps	14
Reconciling business intelligence, analytics and decision support systems: More data, deeper insight	14
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	14
Authority and consensus in group decision making with fallible individuals	14
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili	13
Can earnings conference calls tell more lies? A contrastive multimodal dialogue network for advanced financial statement fraud detection	13
Blockchain enabled dynamic trust management method for the internet of medical things	13
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	13
Metaverse advertising and promotional effectiveness: The route from immersion to joy	13
Choice of pricing and marketing strategies in reward-based crowdfunding campaigns	13
Informational and emotional appeals of cover image in crowdfunding platforms and the moderating role of campaign outputs	13
Editorial Board	13
Decision aggregation with reliability propagation	12
Real-time decision support for human–machine interaction in digital railway control rooms	12
Comparing expert systems and their explainability through similarity	12
Neighbor-aware review helpfulness prediction	12
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	12
Distilling wisdom of crowds in online communities: A novel prediction market constructed with comment posters	12
Utilizing the omnipresent: Incorporating digital documents into predictive process monitoring using deep neural networks	12
Recommendation systems and convergence of online reviews: The type of product network matters!	12
Strategic fit revelation with advertising	12
Data engineering for fraud detection	12
Clinical decision support system and hospital readmission reduction: Evidence from U.S. panel data	12
The dynamic customer engagement behaviors in the customer satisfaction survey	12
How technical features of virtual live shopping platforms affect purchase intention: Based on the theory of interactive media effects	12